Best Ductless A/C Services in Boston MA

Used them for s clogged sink. First, they tried to used a forced air machine but it was no good. They then subcontracted out to another local vendor and snaked it. The subcontractor was annoyed, kinda unpleasant and complained how my plumbing system is not adequate like I could have something about the structural issue. He seemed to hate life and said any inadequacy was because my plumbing system sucks and then 15 minutes he finally snaked it. Didn't tip him because he had a piss poor attitude.  Cost me $300. Would I use them again??? I don't know, he did fix it, and the charge was the higher end of the scale...but he fixed it.

Jen and Jonathan at Green Energy Mechanical were great to work with. After getting several (5) different quotes, Jonathan clearly stood out. He spent 45 minutes with us for a walk through, clearly explaining everything they would do. The price was competitive and the level of service was great. Both he and Jen were easy to communicate with if we had any questions or issues and we are extremely happy with the end result.

We contracted Green Energy for the installation of a new ac system and a conversion of an old steam radiator to forced hot air.

I would highly recommend them.

My central AC stopped working. Steve came by and immediately knew what was wrong with it. He worked very well and I will be going with this company with all of my needs in the future.

Michael and his assistant did AMAZING job for me in Arlington today.

I needed water heater replacement and small fix on furnace. I called them and they responded right away and finished the job in just a few hours. They also charged the most fair price.  
I highly recommend!

So glad Matt was the only one to call me back after hours on a Tuesday night. After my heat just abruptly stopped working in mid-December with my husband at work, I went into panic mode and started calling local small businesses on Yelp. I left a handful of messages for different companies and Matt called me back almost immediately.
He was so nice on the phone and offered to come out right away for an emergency visit or I could wait til the next day for a scheduled visit. He gave me prices for both and even gave me estimates based on what I may need.
Within an hour from my original call, he was at my door to help! When diagnosing the problem he was very thorough and took the time to explain everything to me. My heat is now fixed and at a reasonable price. I couldn't have had a more pleasant experience and will definitely be using Buss in the future!

Wonderful company! I called them this morning and had someone come out and replace my leaking garbage disposal within a few hours. Everyone I spoke to and interacted with were fantastic, responsive, prompt and really friendly. Showed me how to continue maintenance on my own in the future which is really helpful as a new homeowner. They will be my first call if I have anymore issues!!

Great Service and responsivness.
I had an Irrigation meter installed and Steve was prompt, quick and gave me a fair price.
I will be using Steve in the future for my plumbing needs.
Thanks!

They sold and installed a ktchen faucet to my very elderly in-laws. Charged nearly 800 dollars. Shame on you.

I had a flood from my AC unit. MacCO had serviced my unit for several years and then found out they did not actually service my unit- which resulted in permanent damage and a cracked drain pan. The flood seeped through my wall and into the hall and damaged my hardwood floors.  When I called them, they were rude and unpleasant.  Probably because I am a female.  When I asked the person they sent out, what should I do, the reply was not my problem, they were not help at all.  I had two other companies look at my unit, they both said same thing.  When MacCo replaced the coil, the person just dropped it in, never secured it, which resulted in the drain pan cracking and the resulting flood.  I have since spoken with other people in my building, they all say the same things - MacCo service people are rude and do not care and take advantage of people who do not understand their AC systems.

Due to my experience, I do not recommend Boston Standard Company (BSC) and would avoid using their services.

I have a universal refrigeration technician certification with an engineering degree and work in a similar field (licensed professional engineer in MA).

I called BSC in May 2022 to service my parent in-law's property in South Boston due to the upcoming heat wave. In my initial phone call with BSC I stated a few variables to why the HVAC was not properly delivering cool air (there is a small leak present in the system and I knew the refrigerant was low because it was last recharged 3-years prior). The system was also short cycling so I requested that the technician look at the HVAC compressor. I transferred photos and information of the major system components (covered and uncovered).

The technician arrive 4 days later and on the day of the service (middle of the day, Friday) -

I was charged $99 for a service technician to arrive at the property. Fine.

I was charged $148.48 for the service technician to perform a diagnostic. The only information the technician was able to tell me was exactly the information I gave in the initial phone screening. He was also unable to find the leak in the system. I upgraded the thermostat on June 25, 2022 (after the service call) and I could clearly see that the thermostat wiring was causing the short cycling for the HVAC compressor (rapid turning on an off). I had the exact same panel exposed (indoors and at the main unit) when the HVAC tech was onsite and I doubt he even looked at the unit because of how obvious it would be to cause the issue(s) I described.

The only performed work was a 1.5lb refrigerant recharge on the system for  $987... I know because I'm in the industry that the refrigerant itself costs approximately $2 to $4 per pound (even google it). All of the required tools cost $150 brand new. I had the technician go ahead and recharge the system due to the upcoming heat wave (the next day) for my elderly parent in-laws. This is a ludicrous amount to charge customers for any amount of refrigerant to be added. I am under the impression they were charging insane amounts to customers because of the upcoming first real heat wave of 2022.

All in all the technician was at my property for somewhere between 45 minutes to 1.5 hours. I waited four days for a technician and paid more than $1,234 for services that should have been a fraction of the cost because of an upcoming heat wave. The technician did not find what was causing problems with the system and did the absolute bare minimum to get the system to blow cool air (which will stop working in the next 2-3 years).

Due to my experience, I would avoid BSC and find any other company to service/repair/install your system.

I have used Papalia Home Services three times now for various plumbing issues around our home.  Every time they have been very professional and responsive.  Great communication on setting of the appointment and their follow up reminders.  You are never left in the dark about when they will be at your home.  They even send an email about an hour before with a picture of the technician that will be at your home.  The quality of their work has always been top notch.  Everyone has been very friendly and professional.

My furnace was serviced by your tech named Tony. He was knowledgeable, and efficient.
I will be using Sharp as my #1 techs!!!
Thank you I appreciate you.

Happy customer in Shrewsbury!!!

This was the second time 128 helped us. This time Kyle replaced an old toilet in the primary bath. We really appreciate their response time and text updates. The first visit was to replace an old leaky kitchen faucet and fix a shower control. Each time, Kyle explained what he was doing and why. He was neat and cleaned the area before leaving. We have only good things to say about 128.

I had them here today to fix my HVAC system and couldn't be happier - all the reviews are true!   I have a system that is only 3-4 yrs old and has had a leak from day one.  I have gone through at least 6 other HVAC companies and spent over $1200 on estimates, tests and refills, including ones recommended on this site, and no one has been able to find the exact source of the leak  which turned out to be something pretty common.  All my estimates were for not only the wrong fix it turns out but also outrageously over-priced.  Tim is their HVAC guy and he is really knowledgeable, thorough and patient and shows you everything he is working on step by step.  I called after hours Friday and they were here today.  He diagnosed and fixed this morning and the bill was a fraction of what the other companies were going to charge (for work I didn't even need!).  He even fixed a few other things on the heater part like the noise and drainage issues no one else bothered to fix.   I've already recommended them to everyone in my condo building.   Don't waste your time and money calling anyone else!

ok, can I just say how good heat feels when it's 27 in Boston and your furnace has been out?  I found AICA on yelp  and am delighted!! Most critically, they came on a busy Saturday, diagnosed my problem before setting foot in the basement, and did the repair (all for almost half of what I had been quoted by another firm who told me I'd have to wait days.) James is a real professional. He has been in the business for 31 years and has multiple certificates in heating, air conditioning, plumbing and mechanical. He's fully insured and has an assistant he is training who is sharp and on the ball. I'm definitely using them again, probably this summer when I make some repairs on the house.

They were going to charge me 900$ for new garbage disposal. My son came and hit the reset button. His plumbers are scamming him and his clients.

I'm giving this company 5 stars because of how wonderful the owner of this company is and how dedicated to customer satisfaction he truly is. My first experience with PANN was horrible because of the technician we had in our home. However; Mr.Pann personally got involved and ended up sending his top team to resolve our issues and continued to follow up personally numerous times to ensure our happiness. Mr.Pann stands by his business and his quality and he wasn't going to let a poor technician tarnish that reputation. I was told the technician was fired.

I can honestly say that as a plumbing/HVAC company; you can be 100% fully assured that this company will never leave you hanging and they won't rest until you are 100% completely satisfied. I would absolutely call this company again to do work in my home. Great owner operated companies like this are few and far between. Impressive!

I called for HVAC repair at the start of the cold weather and they said someone would be out later that day -- even giving me a time window in which to expect them. They then canceled last-minute during that window, leaving me without heat after I had already turned down other companies due to my exising appointment with them. The best they would offer as a rescheduled appointment was not for another month.

I took a chance on a company without any reviews and this is the result. Call them at your own risk.

I have mixed feeling about GEM.  

I have called them three times and used them for repair twice.  

First time I called it was for a leak in the bathroom.   It was causing a waterspot on the ceiling.  They came over and wanted to cut the dry wall open.  I thought they would have some little pipe camera unit to check but they did not.   I sent them on their way.  $99 service fee.   No big deal.   I ended up doing the repair myself and didn't have to cut the drywall out.  

Second time I called was to install a little baseboard heater for the crawl space.   It was also to remove an old heater and also to reroute a 120volt outlet.   The two electricians that came out were very nice.  The cost was $1000 which I thought was fair for a crew of two for 3 hours of work.

Third time I called was to tack a loose shower valve.   The drywall needed to be cut out and the shower valve reattached to the stud.  I bought an access panel that they installed.   It took about 20 minutes and the cost was $550.  A bit steep but atleast I didn't have to do it.  

I called them to ask about a wax ring replacement for a toilet.   They told me 555+99 service fee.   Now that's crazy.   That is nearly triple most plumbers are charging.  

I called Woods Rooter and they did it for $200.  

So yes GEM is expensive.   They are easy to contact and responsive but is that worth 2 or 3 times more?   I don't think so.