Best Sink Repair in Washington DC

On February 12th, 2022, W.L. Staten sent a tech out to install a simple easy trap on my basement unit and a wet switch on my attic unit. Since that visit, my life has been turned upside down!!!

On that same day, five hours prior, I had my ducts cleaned by another company. Before the W.L. Staten tech arrived, my heat had been running successfully without any problems for five hours prior to their arrival.
When the tech arrived, he advised that the install of the easy trap and wet switch would take approximately 40 minutes in total. Almost close to two hours later, the tech was still in my attic installing the wet switch.

When I approached him to see what the problem was, he kept saying that there was something with the fan. When he advised that it was okay to turn the heat back on, all of this smoke started coming from my vents in my master bedroom. The room got instantly foggy. When I asked him what he did to my system, he said it was like that when I came, which was a lie!! Both systems were in tip top shape before the tech arrived. Prior tSmoke was NEVER coming from my vents!!!

I called back to the company and spoke to Chris, who was so incredibly rude to me and was making me feel like I did something wrong!

The next morning, February 13th, I woke up severally dizzy and have been plagued with health issues that have worsened ever since!!! The fire department and Washington Gas have been called to get to the bottom of why my HVAC is making me sick. All they can tell me is that no carbon monoxide is being emitted from the units, which I already knew from previous inspections.

As time progressed, my dizziness had turned into numbness and tingling in my head, and lower extremities. The inside of my nose, mouth, throat and tongue starts burning every time the heat kicks in. I would get sharp pains in my eyes. My legs would feel weak like they were going to give out. I've even had relatives come over from North Carolina to stay with me for a couple of days and they would start feeling sick. Every month since February, I have been in the ER plagued with these symptoms!!

I have hired 3 companies to look at my HVAC system and the final company was the ONLY company that thought to check my refrigerant levels.  On 5/22 leaks were found in both units, with the attic unit being the worse.

I strongly believe both of my units were sabotaged by the W.L. Staten tech. The smoke from my vents was refrigerant that was intentionally leaked. And I have been breathing in those gases, which explains my health issues!

What is the probability of both units having a refrigerant leak at the very same time? It is no secret that the technicians at W.L. Staten work on commission which means they've got to sell something to make money!! Consumer BEWARE!

Mitch was extremely knowledgeable, friendly, thorough, and professional. I had a sudden plumbing issue and called them first thing in the morning. They had a technician scheduled for 2:00 the same day I called. They called back within an hour and said he could arrive sooner if I preferred; I agreed as I had a major plumbing backup and needed someone ASAP. Mitch arrived and I couldn't have had a better experience. I definitely recommend this business.

I'm a repeat customer and a big fan of this business.  They are very fast in response and do a great job with automated messages letting their customers know when they are on the way.  Copies of invoices are sent electronically as well.  My plumber for this visit was Michael.  He was right on time, professional, and courteous.  I don't see myself using any other company for my plumbing needs in the future.  Well done.

They failed to show up for an appointment scheduled a week earlier. They did not tell me they would not show up and two days later, they still haven't responded to my messages asking why they didn't show up and asking to reschedule. I'll use another company that can communicate appropriately.

Quick and accommodating. Recognized issues and new how to resolve them. Great value.

My family and just returned from vacation last night to discover we had no hot water. I went through the yelp find a business and Kahlid responded within 15 mins and was able to come out to the house within 2 hours! He was able to fix the issue and we are good to go. He was very Courteous and even showed me how to fix the issue if it ever arises again. I definitely recommend Get it Right Services .

For nearly 25 years, this plumber has been my first choice. Their response is fast, courteous, and the quality of workmanship excellent at reasonable prices. The owner, John, has personally supervised work at my house on several occasions. I highly recommend them.

The service response was quick, but the cost for repairs is extremely expensive!  

We had the technician come out to fix two valves (kitchen sink and bathroom sink) that were leaking and unclog a toilet.  He took more time on the tablet to see how much we were going to have to pay to fix the repairs then the actual work completed!  Note: this included the time for an estimate for potential other work that we may want to accomplish in the future, but overall the time spent on the tablet was overboard!

When the repairman left, the toilet was still clogged and suggested after we spent over $600 for the total repairs (over $200 was to NOT unclog the toilet) that we should spend additional $1,000 + to replace the toilet AND still couldn't guarantee that the problem could be solved!

We contacted the manager David B to see how we may be able to proceed and he was extremely rude (emails to view if interested)!  

Don't waste your time and hard-earned $ on DB's Plumbing and drain, I would seriously suggest to use another plumber in the area.  VERY disappointed in this company!

Muhammad came out and accessed the issue of my sink faucet very quickly. A few days later he came back and installed the new faucet in record time. It looks great and works perfect. He also took the time to check on an issue I was having with shower. I will definitely continue to use them for my plumbing needs and appreciate the quick responses. Wore mask and removed shoes at door.

Responsive and clear communication, professional service, competitive pricing. They installed 2 new toilets, removed the old ones removed, fixed a gasket on my dryer, and adjusted the tub drain.  Great experience and highly recommend.

Matt came out and snaked my sink drain. Very prompt, efficient, and professional. If I ever have any plumbing issues in the future I'll be calling and requesting Matt.

Received four quotes for three major home projects: A complete master bathroom remodel, a new deck, and replacement of a drop ceiling with sheetrock and repair of a water-damaged wall in a guest bedroom.
The first three quotes were from high end remodelers. A friend recommended Allen Geoffrey's Handyman Services to us (she had just had her bathroom remodeled). Geoff and his crew (Mark and Brian) came out to survey the jobs. They spent more time with me going over what work we wanted and what our major concerns were. They suggested a comprehensive plan of attack from top to bottom. We were consulted at every step of each of the projects to ensure that our expectations and design elements were incorporated.
Their price quote came in thousands (yes, thousands) of dollars less than the three previous quotes. While they don't provide the design assistance of the high end contractors, they met us at a big box contractor store and helped us color-coordinate our design interests. They took care of ordering all the various pieces parts needed and got us a significant discount on materials.
First, they replaced the deck to install flashing (that the previous home owner neglected to do), that led to the water damage in the guest bedroom. The deck was brought up to code and revealed serious problems with the previous deck installation.
After the deck was done, the crew split off into two teams, one working on the master bathroom, the other, working on the guest bedroom.
The crew took care of hauling off all old materials and cleaned up after each day. The work was first-rate.
As with any major home project, unexpected/unforeseen problems arise. While removing the water-damaged sheetrock in the guest bedroom, major water damage was discovered to the exterior wall. Geoff gave me a very reasonable labor estimate to repair the wall. That wall is now the strongest in the house.
They show up when expected, every day, until the job is done.  They go beyond what is expected to ensure that the client is happy with the direction the project is headed.
I highly recommend these master plumbers. I guess my highest endorsement is that, when our kitchen cabinets come in, Geoff and his crew will be doing our complete kitchen remodel (again, coming in thousands of dollars less than the high-end contractors). If you need any work done to your home, give them a call. They will not disappoint you.
And, Geoff, Mark, & Brian, our new master bathroom looks and functions beyond our expectations. Thank you!

Jorge was like an artist with our pipes. He made small adjustments to leaky valves that we'd dealt with for years -- and now they all work perfectly.

Not only did he resolve our issues but he took the time to educate us on how to service them in the future -- and what we can do around the house to take care of the plumbing. Couldn't recommend his work more.

After: picture was of bathroom being remodeled. Friendly workers, he responded to messages and contacts quickly. Would definitely recommend to family and friends.

Never showed up. Never called to explain.
Terrible customer service.
Multiple missed appointments.

Excellent emergency service.  Called early this morning with no hot water --needed the pilot light on our gas water heater relit.  Two hours later, everything was done, and the serviceman came from a substantial distance, 45 minutes away.  After many years of using Ben Franklin Plumbing, Champion will get our call from now on.  And BTW, thanks to other Yelp reviewers who used Champion and recommended it highly.

I would personally recommend another company. I scheduled them for an 8AM appointment and the workers were 30 minutes late without providing any notification. They were able to successfully resolve the issues using a specific tool for the job. However, after the job was completed in .40 hours (40 min) they attempted to bill me for 1.25 hours + the service for the specific tool called the snake. After bringing it up to the support team of this .45 hour (45 min.) discrepancy billed at $180.00 an hour, the logic was we tend to start billing on arrival even though the workers were already late and stayed in the vehicle for 10 minutes before coming to the front door and 10 minutes writing up the job invoice.  

I have no problem with paying for services rendered. I didn't see the reason for arguing about ill-advised business practices. However, as a customer and Business Owner, I believe falsifying working hours is not a respectable practice and for this reason, I would encourage anyone to use another company.

We have security cameras and we have no reason to fabricate information. Please see the redacted invoice below.

I guess heather didn't hear the part about the fuse.  She forgot to mention it too.  I have worked as an electrician and studiedly for my masters.  I'm not an hvac contractor but know a lot about electrical diagrams.  They need to study the job prior to working first diagnosis always.  She ignored the facts and brushed over the important issue which was it didn't work when they left and said I needed over 1000$ worth of work which was repaired by me for 5$ worth of parts. A Blown Fuse!!!!!!!!!!  What a bunch of con-artists!!

Our AC unit was making noise.  Justin came out to look at it.  He told us that the compressor was going bad and that we might prolong the unit life by adding a hard start unit to the system.  This took him less than a half hour to install.  We were charged almost $500, as we also bought a one year service plan with Snell to save on the repair.

Thinking we were going to have to replace our unit, we called a few other companies that were listed in the Washington Consumer Checkbook to give us estimates.  One of them told us that not only is our compressor fine, but the hard start unit that Snell installed wasn't doing anything for our unit and that the part cost less than $50.  So, needless to say, we were ripped off on a part that was overpriced to the point of being criminal.

This is not the first time Snell has done this to our family.  Several years ago they pulled this trick. We posted a bad review on Angie's List and they gave us a full refund so that we would remove the posting.  At the time, we thought they were doing this as a course of being a good business.  Now we know, that wasn't the case.  I am sure plenty of bad reviews have been pulled from Angie's List, and probably Yelp, using the same tactics.

I know they are not the only ones in the industry that do this, as another company advised me that this is all part of the game. I do appreciate that there are some honest companies out there, and that we found one.  I will not be posting a good review for them, out of respect for their privacy.

$500 for a $50 part.  How do they sleep at night?

I've called this place 3 times this evening, spoken to a different phone operator each time who was not able to connect me to or ask questions to the original person I spoke to. So much for a small family business.

Originally it sounded like someone would definitely be able to come out tonight, the second time I called for an update (a few hours later, she said someone would be coming out. A few minutes later I got a call back and the operator told me the cost would be more since it is after hours, but they would still come out. She said she would call me back with an ETA.

The third time I called I spoke to a woman who could not confirm if anyone would actually be able to come tonight. I explained that I was waiting for a call back with an ETA, and she explained that they don't call back, and said there was no way anyone from there called me.

So obviously, I must be crazy.