Best Residential Services in Santa Ana CA

I am so happy I found Teo!  He responded quickly and was a pleasure to work with. Teo fixed my shower which was constantly leaking due to valve issues.  This was a very challenging repair due to the type of hardware and the layout of pipes behind the shower wall. Teo knew exactly what parts had to be ordered and he successfully completed the repair and now I have a shower that works!  He's smart, experienced and knowledgeable as well as  honest, kind and professional.  He was always on time and so very helpful.  I am grateful that I found Teo and will definitely use him for all of my future projects.  I told Teo you're my handyman for life! He deserves a lot more than 5 Stars! Thank you Teo... You're the best!

We stumbled on B & B when we needed a real plumber to fix the mess from a Home Despot plumber (he came to install a new water heater, spent all day and left after he broke our water valve). B & B was out the next day, gave us an honest estimate and had it repaired in an hour. We have used them for three or four various repairs and have always gotten prompt, friendly, non-nonsense service.

Very impressive work. The P.E HVAC team was very clean and professional. Most importantly, great quality work. Highly recommended for anyone looking to install, fix, or upgrade their AC. To start off, I had my old ac unit since I bought my house back in 2011. When was the old unit installed? I don't know ‍. What I do know, is that for the past 5 years my ac was not working efficiently and it was time to look into fixing the unit or replacing it. When I contacted Roberto, from P.E. HVAC, and had him come see my current system, he was open and honest about what was going on. He took the time to explain how the system functions and what different options I had. After much pondering, I decided that his prices were very reasonable and we decided to hire the P.E. HVAC team to replace my entire unit/system. It was the best decision I made. He did the entire job in about 1 day and half, and I now rest comfortably in the comfort of my own home with the temperature in my home dropping from a nice 78 degree, to a low 68 degree when it's over 90 degrees outside .

Albert did an amazing job installing my water heater.
He is honest and fair on price when it comes to plumbing.  I could not be happier with the work performed!

Our toilet overflowed and I called Jeremiah V Plumbing and he came out the same morning and fixed the problem. He also gave us some good advice on our plumbing condition/possible future problems. Very professional and experienced. Will call him again!  :)

Been using complete plumbing for many years and many different properties. They do a great job and are very professional. It doesn't matter who comes out they all do a good job. Thanks Mike and Lela for your integrity !

Mike was amazing! I originally thought I had one problem and Mike offered his expertise advice and the work was done impeccably. He is very responsive and professional. Is honest and offered tips not just about my garbage disposal and dishwasher issue but just drains and HVAC in general. Will definitely keep him in my list of go to house service calls for plumping and HVAC. Thanks Mike! Go Blue!

I have no idea how this business has 5 stars. My mom who's 75 called them to help with some plumbing problems we had while trying to install a new washer and dryer. They charged her $50 to come out and assess the situation, $45 for a new hose (that she won't need) . All this was on a Friday, and they told her they will be back on Monday with equipment to see if they will be able to resolve the problem. When they showed up on Monday, they came just to tell her in person they would not be able to do the job. What was this? A company taking advantage of an elderly person who does not know about home repairs. Extremely upset with them. With so many great plumbers don't take your chances!.

I just want to say that the people at better sewer maintenance really have your best interest in mind at all times, and you can really tell by the way that they talk to you and how professional they are. I feel safe with making this plumbing service the only one that i use because i can always count on them to come through with quality service and quality plumbing work.

It's been a while since my first review. This new plumbing problem wasn't covered by the mediocre insurance company we have. I'm glad I wrote the first review because I couldn't remember the name of Christian's company and I found it on my page. I remember trusting him when he did a job for us. The problem turned out to be roots and a broken pipe. He found the problem, fixed it before dark, and gave us a fair price. We'll need him again for the next fix that I hope won't be too soon, but these are old pipes in our house. His assistant is his nephew. I like using a family business instead of a corporation. They are nice people as well as highly skilled. You can see the hole in the clay pipe. Our bougainvillea tree is to blame.

This is the best plumber I've ever dealt with. He's knowledgeable, professional, and affordable. What more can you ask for? I would definitely call him again!

Had to change my Garbage disposal and Matthew from did a really good job with no issues at all. Very professional and friendly

I tried and tried to plunge, use chemicals, and snake our pipes, but the main line just wouldn't clear. A recommendation for Federico came from friends at church, and he did not disappoint!
He worked hard, was very efficient, communicated clearly, answered all my questions, and showed me everything he was going to do.
We have a new cleanout in the front yard, a cleared line, and peace of mind. Thank you Federico!

I had a shower clog and Adam got it cleared quickly.

He seems knowledgeable and was able to answer my questions.

He also used professional-grade equipment. A smaller plumber I had called previously only had Home Depot machines.

He was recommended from a friend, who also had a good experience.

I'm writing this review to warn people that are under duress with emergent plumbing issues to AVOID this contractor.  I highly question the positive reviews and believe many were created by friends of the Sousa family.  I highly recommend reading through the negative reviews.

I utilized Atlas for two previous projects that were completed with satisfaction, although they are more expensive than other local companies.  They justify their higher pricing because they guaranteed their work and are insured, and that it was just the cost of doing business.  

However, my problems occurred on my 3rd project.  They identified a leak in my yard and told me the project would range from $600-900.  I decided to proceed and also install a few toilets for $200 each.  At the end of the day, they decided to bill me around $1,500 for the leak/piping stating that they decided to replace all the piping in the area (less than 20 feet).  I was upset in that they significantly went beyond their range and that Mike didn't even communicate and proceeded without my permission. The 2-man team finished both toilet installations and yard piping in less than 4 hours, which equates to nearly $250 an hour. I could have been a difficult customer, but most customers have integrity and I decided that it was the price to pay to get this project completed especially since I was dealing with a newborn.

However, the biggest problem came 6 months later when we found a leak that was caused by Mike the contractor.  During a rushed 15-minute $80 leak detection he accidentally rolled the refrigerator onto the water line.  We were not able to detect the leak for months since the water slowly flowed into 2 bathrooms, closet, and then to the kitchen when walls could no longer retain any more water.  Additionally, it created significant mold build up and drywall damage. Mike had the audacity to claim that I helped him move the refrigerator during the detection but that was a lie as I was at work and my wife pregnant at the time so he moved it by himself.

During this COVID time, this created additional stress and is not a good environment for a newborn.  Now we need to allow external risks to enter our home to remove the mold and patch up the walls.

What is upsetting is that Atlas sent Mike to review the damage and he instantly denied any possibility that may have cause the damage and even mentioned at the beginning of the conversation that we would lose in court and good luck with proving it in court (even though we weren't even at that point in the conversation)!  He even said that the plastic water line commonly leaks even though the fact of the matter was that the leak was where the refrigerator was on top the water line. Sadly, the owners Cris and Randy Sousa told us to go to our own insurance to file the claim even though their employee caused this damage and to not contact them in this matter going forward.

What I realize about Atlas is that they incentivize their contractors to rush through projects to try to get as many billable hours so that their Sousa family can obtain high profit margins.  They justify their high prices saying that they provide peace of mind, but when you actually make a claim the company and family does not have the integrity to actually follow through with their work guarantee or own up to their mistakes.  

I would recommend customers to look elsewhere and to avoid this unethical and greedy company, and to skip the middlemen which in the case of Atlas is the Sousa family.  I normally like supporting small family owned businesses, but I would recommend to go with an individual handyman who also might not offer false guarantees but would have insurance and the ability to do the same quality of work at half the price.

I understand that it is difficult to 100% prove what caused the leak, but I was hoping that I was dealing with an ethical company to meet us half-way or any way at all.  Now, I just I hope no other customer has the same experience with Atlas.  And hopefully, karma comes to this company and they get a taste of their own medicine with unethical customers who refuse to pay after they compete a job and tell them the their same line of good luck with proving it in court.

Alex was friendly and honest. He did a good job and cleaned up afterward. Would highly recommend.

Sam did good work.  My heater runs smooth.  I recommend Dial One Sonshine, they stood by their word.

This is my first time reviewing a business but, I am compelled to warn the public.  This company is a RIP OFF!  Their $24.95 service charge is a gimmick to get into your home.
Our appointment was for this morning between 8 and 10 am.  At 9:45 we received a call that our repairman would be 30 - 60 minutes late.  Okay, not a big deal.  Nick came to our home to replace a shower handle and a tub spout diverter.  He did not have the parts with him and left for about an hour.  What professional doesn't have tools needed to do the job???  I think he went to lunch on our dime. Total time from initial contact until completion was less than 2 hours.  TOTAL charge was $675 and this was supposed to include the 20% discount because we were previous customers.  We asked him to replace another tub spout diverter and were willing to pay the retail price for the part but, he would not do it without charging an additional labor charge.  He had already gotten several hundredths of dollars for the brief time he was actually at our home!!!
WE WILL NEVER USE THEM AGAIN unless they are the LAST COMPANY in O.C.
SAVE YOUR TIME AND MONEY and CALL SOMEONE WHO IS HONEST and FAIR!!!!

They answered the phone quickly and scheduled David to come out and fix ruptured water line right away. He showed up on time and was knowledgeable informative experienced and friendly! Great experience given the situation!