Best Water Heater Leak Repair in San Francisco CA

Robert nice guy very honest id definitely recommend and will use them again in the future

The Good: Our hot water heater got flooded and needed to be moved and replaced.  Mr Rooter gave us a reasonable estimate and came at the scheduled time to do the work.  They did the work in a timely manner.

The Bad:
30 minutes after leaving, my wife goes into the basement where the hot water heater had just been replaced--and the basement is filled with gas!  She calls the office, and the woman says:  call Scott and let him know, and a leave a message if he does not answer... Really? They just left, the basement is filling with gas, and she tells the customer to call the plumber who had admittedly rushed off to another job, and to leave a message if he doesn't answer!

My wife calls me at work to let me know what is going on.  I tell her to call PG&E immediately to have them come out.  Then I call Mr Rooter's office and tell the woman she had better get someone over to our house ASAP.  She managed to get a hold of someone and they showed up about 30 minutes later.

When they show up, they say, in effect: Yeah, we hand-tightened something and forgot to put a wrench on it before we left--should be okay now.

Are you serious?  You hand-tightened a gas-line and then forgot to fully tighten it? It seems to me any plumber working on a job that involves gas lines has one priority above all others--make sure the gas is perfect, safe.  Double-check it, etc.  
If my wife had not gone down into the basement to do laundry, who knows what could've happened.  PG&E then came and double-checked everything.  It seemed okay, but they were the only reason I felt safe about the conclusion.

They never called back to reassure us or apologize.  If I were the owner, I would fire the woman at the desk instantly for telling a customer to hunt down the plumber who left a gas line not properly tightened.  

There's poor work, and then there are lackadaisical attitudes that could have had real life consequences.

We bought our home in 2006 and the previous owners of 30+ years highly recommended them for any plumbing and heating problems with the house.   My water heater gave up 2 years ago and Luis came out and banged out the job.  Recently I had a issue with the pilot light and no hot water, called Tromborg (7pm) and they were here no less than 15 minutes assessed the issue, replaced the faulty part all within 45 minutes.  Family owned business and they treated me like family, these guys are AWESOME!  If you are not using Tromborg for your heating and plumbing then you probably paid too much and got crappy service.  Do yourself a favor and call them NOW if you have any plumbing or heating issues.

I had a big time backup problem in my house... I called another guy to snake the system (granted I didn't have a clean out so he went thru the roof on the vent pipe) but after two tries at 120 feet he couldn't clean it out and didn't have the high end equipment.

So I got a referral to call Nick @ Advanced Plumbing and Drain, Inc..Nick is awesome because.....

1) He asked ALOT of questions to make sure he understood your problem.

2) His prices are very reasonable

3) He explains everything.. Even tells you (hey I'm going to take a pic of your pipes, then drags me to the street to show me as he's taking the pic) also says in advance hey, this might cost more because of unknown issues (and proves the unknown issues by dragging you to the street to take a pic)

Very honest guy. I'll recommend him 1000% very honest! And upfront!

And to tell you what he did.. (1) install house clean-out, my place is old (2) snake the hell out of the house and show me the camera why the snake didn't work (3) come out with the HydroJet and give my house an 'enema'... Yea that worked!

He's good. He's honest. Nuff said..  He will tell you the cost up front. Most honest guy I met.... There's only a few contractors I've kept over 10 years (I've fired more than I can remember) but this company is a keeper!!

These guys are great. They respond fast, and arrive in 1hr (given they are not in the middle of a job).

I called, they arrived in 1 hr, they did a great job. Drain the old water heater, removed it, cleaned the area, create new connections, installed the new water heater, and they did a good job cleaning up after themselves.... reasonable price, not a rip off, honest work.

I recommend...
I will call them again for any plumbing issues....

I've been stressing trying to find a good reliable plumber.
Long story short, my go to plumber who I usually hire to do minor things said my sewer lateral may be broken or cracked because they had to unclog the clean out and their drain snake got stuck. They recommend me find another plumber to get it fixed asap since he does not do sewer replacements. My plumber gave me a company name/info he knows that could do it and I was a bit relieved but... Unfortunately the recommended business has poor communication and I felt left in the dark. I was losing hope until I reached out to Luis at Excalibur. This is also why you should always get multiple quotes.

There was some minor yelp communication hiccup but Luis was able to follow up with an appointment. Luis even communicated with me after hours! Communication is key with a lot of business and if they have that, it is 5 stars in my book.

After scheduling an appointment for an estimate, Felix came out and ran a camera down the clean out. They found three areas that needed repair and my heart sank! The other businesses I reached out to didn't even bother to schedule an appointment around the time I am available so we can talk about options and what we should do. I reached out to Luis after Felix did the inspection and Luis sent me the proposal the next day highlighting what needs to be done and the cost. I paid what was quoted as well.

They are very honest about the options and they also will take care of the permits with the city so you don't have to worry about anything else. I asked if they could start the project on a certain day which they were very accommodating.

Felix came back out a week later to mark the lines and let me know their plans. The communication is amazing!

The day of the project, Luis and his team started around 8AM and they completed by 5PM. The city inspector came out to do the inspection before they completed the job. Once everything was inspected, they finished off by pouring the concrete. The current clean out I had is no longer usable and they installed a new clean out at near the bathroom. They noted that I wouldn't really need to worry about any more clogs because the entire sewer line is replaced. Which is honestly amazing.

I do recommend someone being home when they do the projects. Only downside is that you cannot use any plumbing while they work on the sewer like faucet, toilet, shower, etc... They needed access to some electrical and access to areas that are fenced/gated off.

If I have big plumbing jobs in the future, I would definitely use Excalibur again. Quick responses and very competitive pricing.

Called 1am with a clogged main line. Saul and team arrived at 8am. Fixed by 8:30am. Instead of snaking it, I did the jet flush 3000psi for $595.

Fixed. Fast. Super courteous. I have added them to my plumbing book for future fixes.

Edgar has been out to my house four times in the last year:  once to troubleshoot a toilet, once to fix a tenant-discovered leak while I was on vacation, once to install a dishwasher, and today to install a hot water heater.  I'm a retired general contractor and have been around more than a fair share of incompetent tradespeople.  This guy, Edgar, knows his shit.  He is an absolute pleasure to deal with.  5 stars all the way.

Do yourself a favor: Zayah is the real deal. Totally skilled, Honest, fair pricing!! Found solution, fixed plumbing, saved me time and $$$. Adept. Win-win.

Problem: Clogged vent pipe; possible cracked sewer pipe. Because of the great reviews, I decided to go with Jac. She sent out her partner Paco(?). He was not able to resolve the problem the first day and said he would come back the next day. My husband was overseeing the project and was not comfortable with Paco's skills, especially since he was paying an hourly rate. After paying him for two hours the first day and possibly another two hours the next day, John decided to discontinue the service. John ended up calling another plumber and the pipe was cleared in half an hour. He will come back to inspect the sewer pipe later. John prefers to pay by the job (flat-rate) and not hourly.
I wish Jac would've come out instead of her partner.

Alexander did a fantastic job replacing our tankless water heater. United always offers unbeatable prices and a high quality of work to match. I'm very grateful to have access to their services and highly recommend them!

Bart and Kevin came out on a Saturday to help me with a relatively complicated job of moving a dishwasher intake valve and drain outlet. It involved cutting into existing plywood and re-soldering components. The were on time, polite, diligent in finding a solution, and most importantly charged a fair price up front. They even Dust Busted the floor when they were finished. I will be calling on Wizard for future plumbing needs!

Had a great experience with Alansi's Plumbing. Yehia scheduled me an appointment right away to fix a toilet and Dante did the repair quickly and efficiently. Very good communication and easy to work with. I loved that they emailed the invoice right away--usually you have to bug people for it. Will definitely call them again.

Such great service and very friendly and knowledgeable workers. I had all my bathroom pipes replaced, as they were over 100 years old and so severely clogged that no water was coming out anymore. Jose and Samuel spent two days at my house working on it. They not only replaced the pipes but were also able to close up all the walls again after the job was done. Everything looks perfect and I'm so happy with the end result! My new water pressure is a dream.
They went above and beyond and also replaced the pipes going to my toilet, which I didn't even ask for. Jose even changed a light bulb for me that I wasn't able to reach. Both were so sweet! 1000% recommend their service! Will definitely reach out again if I need more help!

Dave is honest, knowledgeable, and professional. Both times we phoned him for plumbing issues around our house, he was able to deliver results. While the plumbing is always tricky in the older SF homes, it goes without saying that having a knowledgeable plumber on hand never hurts. We appreciate his quick response and find him to be reliable. Thanks, Dave.

Kitchen sink clogged with a leaking pipe just a few days before Thanksgiving--just great. Someone in the kitchen was going a little to H.AM. Thankfully Frank answered his phone, provided details and estimates, and got his guys out to the house within a couple hours.

I used the Yelp project feature to reach bout to a handful of plumbers and the DMs started to come through within the first few minutes. Some quotes were pretty high and just straight up availability was rough with the holiday week.

Frank's team came and fixed the leaking pipe but when we ran the water (after they left already) we noticed the sink was still clogged. Oops! After we called him, he got his guys back to the house first this in the morning and fixed it all up for no extra charge. Super appreciated they got this done quick because scheduling someone to come to the house is as difficult as scheduling someone to be home.

Frank was very responsive via calling and text. Def felt like a priority!

Sink, pipe, kitchen, and Thanksgiving is saved thanks to F&A.

God Bless you Kenny.  I know our personalities crashed a bit when we met.  I'll admit I wasn't the most gracious of customer's and I apologize for that.

I've posted some before and after photos of what Licensed contractor has done for me for the same job you were bidding for.  Hopefully this additional information will be helpful...

Very efficient! After the samsung technicians sent were unable to install my new gas dryer, I called these plumbers. They installed the washer and gas dryer for me within 24 hours. They were friendly and hard working. When it leaked the next day, they came back within 2 hours of me calling and fixed it free of charge.

It's never fun to come home to a clogged kitchen drain, especially on the Sunday of a holiday weekend.  We reached out to a b drain and spoke with an extremely professional representative that scheduled Raffi to come to our house the same day.  Not only did Moses arrive earlier than expected but he was professional, straightforward, and great to work with.  He also walked us through each step he took, making us feel very confident in the work performed.  I highly recommend him!

Came in, looked at the job, and got it done at a reasonable cost on the same day.  The gentleman was super professional and explained the work clearly.