Brian S.

7/14/2023

Hi y'all.

I want to pass this on to anyone that needs to hear it or know it that Brandon was GREAT. All three times he came out, he was friendly, respectful, knowledgeable and helpful. He explained everything from start to finish. And he did a job that another company said could not be done. The caulking hasn't yet dried, but I couldn't be happier.

Jessica R.

7/20/2023

The drip is gone!!! We had a tub faucet leak for months & getting more intense. I reached out to BeastBay Plumbing because I see their vans everywhere & felt the company is legit. Now I know why the reviews are so high too.

I called for an appointment and was offered times for the next day. Daniel came out to help me today. He was professional, efficient, and well-spoken. He explained what he was examining and why, helped pinpoint our problem, and most importantly - fixed it! Yay!!

The company seems prompt and reliable. Honestly, they were way more established than I was expecting. Definitely worth the money & peace of mind. Daniel informed me they even have a club membership thing going on. Pretty cool.

If you see this, thank you so much again, Daniel!!

Jovel D.

6/13/2023

They we're pretty prompt when responding to service inquiry. They also offered a lot of availability that was pretty convenient. I didn't get an actual quote upon inquiry and was told that I'll get it after they look at it. The plumber started working on it and was able to unclog my kitchen sink but I was never told how much I had to pay. I'm not sure how much is a typical rate for this job but I paid what I thought was a lot of money for the job for less than an hour of work. I asked for an invoice but all I got was a generic invoice without any breakdown. Tried reaching out to them for a proper breakdown but still haven't heard from anyone.

Update: someone from marketing/customer service have reached out to me to clarify my issue. The person I talked to was very nice enough to offer a discount/refund. I felt valued as a customer, will definitely use them again for future needs.

joey p.

02/12/2023 12:00:00 SA

I had a backed up toilet and a potential blocked hose on my dishwasher The company responded quickly and a plumber was almost immediately dispatched. My problem is the guy put in one half hour work and I was charged way too much. So happy my toilet could flush but I felt flushed on what they charged.

The owner of the company saw the review above and immediately contacted me and gave me a refund of a reasonable amount

I have never ever seen such a positive immediate response from a business owner. So I am giving five stars

Steve L.

08/03/2023 12:00:00 SA

The company lives up to their 5 star reviews being extremely responsive for our leaking washer drain. The tech informed us that we needed a new P trap and snaked the drain as well. Not the cheapest quote but very professional and done in a very timely manner! Highly recommend them!

Mark M.

7/13/2023

Great people. Came the next day after I called. Super friendly. Very honest. Told
Us what the problem was a fixed it right away. Price in line with what it costs to do work. Will use this company again

James S.

08/03/2023 12:00:00 SA

I had a great first experience with BeastBay, specifically Anthony. I had to schedule a very tight time window to head to work and they accommodated. Anthony showed up right on time and was very professional. I wanted to get a quote for installation of a filter system for our home and he explained the whole process of what the company would do, and more importantly what they would not do as part of the service. The part of was most impressed by was that he focused on answering my questions and even came prepared having read up on the system I told them I was considering installing. I also really appreciated that he didnt try to talk me out of buying my system to try to buy another one, but instead only simply mentioned that his company also had a system if I was looking for something with a smaller footprint. The fact that he didnt push his own product actually made me more willing to research it and consider it as an option. He even went as far as to give some advice on how to address an issue that we were experiencing in our home. Overall my first experience with the company, from scheduling an appointment, which they conveniently allowed me to do via text, all the way to Anthony walking me through the process, was A+.

Julio J.

7/28/2023

These guys are awesome! They were the first ones to come on site. I was impressed with the thoughtful consultation and competitive estimate. This was a fairly big job and I'm completely satisfied.

I told them that it wasn't necessary to connect one water line that I believed was not in use but a few days later I realized we had cut the water supply to the back yard. They came back and spent half the day reconnecting that supply and didn't charge me for what I was willing to concede as my mistake.

These guys seem more interested in satisfying customers than gouging them. Great plumbers are hard to find but here they are!

Yifan W.

7/19/2023

10 out of 10. Anthony is the most helpful person I've ever met. Plumbing done and my kitchen sink works perfectly now. 100% recommended!

Cindy M.

05/06/2023 12:00:00 SA

I had an unfortunate overflow situation in my front yard. Oh sh*t! I used Yelp to get responses from local plumbers. The first guy came out, snaked the line and couldn't clear it. He gave me a quote to come back with a different method and it was high. BeastBay had responded and told me to get back to them if I still needed help. I did. Anthony showed up the next morning. Price was much better than the other guys and the team was charming and helped make a hard situation almost enjoyable. They put a camera down the line and now I know I'm going to have to replace part of the sewer line soon. I'll call these guys.

Irene K.

6/17/2023

My sink was clogged and there was a leakage from the garbage disposal. I put in a quote request and received response quite fast. I got my appointment booked for the first available slot the same day, which was at noon. Daniel came early and got into working immediately. He was able to price match what the other plumber had quoted me. $600 for garbage disposal change (unit included), 2 clogs within the pipe flushed, and high pressure flushing of the wall pipes were done. Since he does not have the unit, he had to go to Home Depot to get it. Came back and get to working. He completed everything in approximately 3.5 hours. He was nice, professional, and super helpful. Would definitely recommend working with him to others.

Amy C.

7/23/2023

I had a plumbing emergency and was without water. I called a number of plumbers and no one could help last minute. BeastBay was also fully booked but worked to move around appointments so they could offer me same day service. The plumber, Daniel, was awesome. On time, polite, knowledgable and honest. The perfect combination. He got the work done that day. Can't say enough about BeastBay Plumbing!

Darah M.

08/07/2022 12:00:00 SA

This rating is based on their excellent communication. To be clear, I didn't end up using any of their service. I sent out a message in Yelp in need for a consultation regarding a toilet issue. There were a few plumbing services that responded.

What I like about BeastBay was that they provided free consultation. They asked questions to help understand our issue and also answered any questions I had. I scheduled with them based on this interaction but also their excellent reviews. Later, my dad told me their service wasn't necessary. I had to cancel. When I cancelled with BeastBay, they were responsive by confirming the cancellation.

If we have any future plumbing issues, I'll be sure to contact BeastBay first.

Jen B.

7/22/2023

Definitely recommend! EASY and fast scheduling. Professional. Responsive. Same-day appt. Stefan from Beastbay was super-knowledgeable about potential causes, and upfront about prices. He fixed it quickly and correctly (and for a reasonable price) so our new washer could be hooked up (the first plumber that came told us that he could not find any problem.) Stefan also advised us about how to do home-maintenance on our old-pipes to prevent clogs. We have used many plumbers over the years, and so far, these guys are the best. Thank you!!

Nick C.

02/03/2023 12:00:00 SA

Our water heater stopped working. The heater was roughly 10 yrs old and I was hoping it was a simple parts replacement, but I suspected a total replacement might be required. I know from experience that most standard water heaters have a lifespan of 8 to 15 years.

I messaged BeastBay through yelp outside of normal office hours and got a relatively prompt reply. I believe it was with manager Dalton? Very responsive. Had a consultation appt set for the next morning.

Steve (pretty sure was his name) and another gentleman (didn't get his name) showed up punctually as scheduled and evaluated the heater. I was provided with several quotes: parts replacement, standard replacement, or a tankless water heater replacement.

Since my water heater was getting up there in age, I sprung for a total replacement. I didn't think the parts replacement would be a wise choice. Steve and the other gentleman got to work and had the unit replaced by the early afternoon.

Water heater replacements are always a punch to the wallet, but BeastBay helped smooth things out. Prompt response, punctual appointment, transparent estimates, and quick service.

I hope not to need a plumber's service anytime soon, but if I do, BeastBay will be my first choice.

Jen D.

7/15/2023

Super quick response and came out the next day to give us an estimate for our leak. Anthony gave us a quote and explained in great detail what needs to be done. No work done yet but, will definitely be calling back! Thanks Anthony!

Genesis A.

07/02/2022 12:00:00 SA

Beast Bay offered a sigh of relieve after a hard week. The communication was AWESOME. Luckily for me they were able to come out and resolve the issue before the holiday weekend.

Anthony was awesome. Made a horrible situation not so horrible. Was friendly, informative , clean and quick.

I see why they have a 5 star rating. They take pride in their work and the results. Would use them again.

Ro S.

7/14/2023

Beast Bay to the rescue again. Same day service was appreciated since this is a day care facility. Was able to snake the clean out and unclog pipes without having to jet. Stephon, the plumber, called to advise and update and give pricing info before proceeding. Appreciate the Beast Bay team for taking care of business quickly and professionally.

Kevin Y.

06/02/2023 12:00:00 SA

Great customer service! Anthony came out to assess our bathroom plumbing and give us an estimate and ended up fixing our garbage disposal issues as a favor!

Looking forward to them coming back out tomorrow to replace the pipes in our bathroom.

serge t.

4/30/2023

Great service. Fast and efficient once on site. The only reason for taking one star from the review is because Beastbay had to reschedule the first day but failed to communicate that in a timely manner.

Update 4/30/2023
I've decided to give BeastBay their fifth star back, as they were still very friendly and responsive. They were just very busy the first day. Thanks again!

Dave Z.

5/13/2022

The water pressure everywhere in my house dropped almost 50% about a month ago and I finally got around to looking for a plumber to diagnose it a little after midnight today by sending out some requests here on Yelp. I woke up to a reply from BeastBay asking if they could send out someone today and a few hours later someone showed up to diagnose the problem.

After some tests, It was determined that the PRV was not working properly, so he went out and picked up the replacement and proceeded to install it. After a few hours, the installation was done and he came in, and after flushing the pipes, he tested a few of the faucets and the tub and the water pressure was even better than I first moved into this house four years ago!

The price was reasonable and he was very knowledgable, courteous, professional, and excellent at his craft. I will be using BeastBay Plumbing for all of my future plumbing needs and I think that you should too!

Joetta J.

07/06/2023 12:00:00 SA

Yesterday I had a consultation with BeastBay Plumbing. The plumber was very prompt. He was able to resolve the problem with my tankless water heater within 30 minutes. And I wasn't even charged . BeastBay is the best. I definitely recommend them and will use them again if I have any other plumbing issues.

Chris R.

5/21/2023

I had an issue with my main waterline and they were responsive and came out the next day to give me a quote. I ended up going with them. They repaired my waterline. It was great, that is what I paid them for. BUT they did not flush the system so I had large amounts of sediment that came through all of my pipes in my house. AND it clogged my water heater and it stopped working. The technician said it was just an old water heater, but it was working fine the night before. He said that he could replace it for $3k. LIKE WHAT!!!! They caused it to stop working. It also clogged my fill valves for all of my toilets and wanted $279 per toilet to replace. Then my aerators for my sinks were clogged, so I had to clean those and then I had to clean my shower heads since those got clogged as well.
I sent a message to the company and the said they would look into it, but have not done anything.

I spoke to 4 other plumbers and they said they did a bad job and should have flushed the line with an outside line to make sure sediment didn't go to the house.

So I paid them $1500 for the waterline repair and then had to buy a new water heater, fill valves, about $1100. I may still need to buy aerators and shower nozzles.

Overall, I would not recommend them since they did not take ownership for the additional damage they caused.

Rick W.

05/02/2023 12:00:00 SA

I was really impressed with their knowledge and expertise. I gained a lot of trust after everything they told me was correct. They showed up on time, explained everything, and the price was consistent with the quote. Everything looks great and professionally done.

Sheila P.

07/05/2023 12:00:00 SA

Fast response. I was able to get an appointment on the same day of my request since it was a rush request. Technician was great, polite, friendly and respectful (has he covered his shoes when he came inside my house). He showed up the time I was told, answered all my questions and accommodating. He went to buy the part he needed and came back to finish the job as promised. He was experienced and quick to resolve the issue. The labor cost was a bit high but not too bad considering the urgency of the situation and quick response. They beat all the other guys. Thank you for a job well done! I definitely recommend this company and will be using them again in the future if needed.

Kirill E.

4/14/2023

Bathroom sink got clogged and was leaking. BeastBay can the next day as scheduled. Eduardo was friendly and did a great job fixing the problem quickly. Reasonable price for the job. Thank you!

Inji G.

04/06/2023 12:00:00 SA

BeastBay is amazing! Exceptional communication, professionalism and customer service. They had next day appointments, came right on time. They sent me a text telling me when they would be arriving. They assessed the issue and gave me an estimate before they started. They explained everything and also made it clear that they would work with me when it comes to pricing. I highly recommend them if it were something as small as a sink drain issue until larger pipe problems.... 5 stars!!

Jairo W.

04/11/2023 12:00:00 SA

This is an update to my previous, 5 star review. I spoke too early. The dain clogged again, called for the tech to check what went wrong, instead they wanted more money and without further inspection, no cameras used to see the issue, and quoted thousands to replace the pipes. I ended up buying a snake for $20 and did it myself, so far good.
Sorry but had to express my frustration how things were handled.

Chaz N.

2/13/2023

These guys are really nice. Johnny did a fantastic job with my heater. Their quote was competitive between 2 other quotes I got for the same job. The shower pressure did improve when we replaced the tank. Also Johnny has been able to help me out with follow-up questions. He's just an overall great dude. Highly recommend.

Erin D.

6/22/2022

Steve was amazing! I called another plumber in the area this morning to fix a leak under the kitchen sink but they couldn't replicate the leak when they arrived (even though we had a video of it leaking that clearly showed where it was coming from) and acted like they didn't know what to do, didn't want to fix it, and never followed up with a quote. Thankfully I called BeastBay and they were very helpful! They had Steve come out the same afternoon. He enthusiastically checked out all the issues we had concerns about and ended up fixing more than just the leak, for a (relatively) reasonable price. He was knowledgeable, provided great service, and now I have peace of mind. Would definitely use these guys again.

Karyn S.

12/06/2022 12:00:00 SA

Found out on Thanksgiving that my toilet was leaking into my neighbor's garage (I'm in a condo) and I had no idea what to do. Called BeastBay the next day and they sent a tech out same day. Miss Dee in the front office is my new best friend :) Everyone I spoke with and worked with was very friendly, helpful and professional - despite this being such a crazy busy time of year. The leak is gone and the new toilet looks great. Thanks BeastBay for making my first home repair project not so scary! And the next time I have a plumbing issue I know who my go to is!! :)

Veronica T.

5/30/2023

They reached out instantly and was so patient with me since I was shopping around for different prices to compare. I'm renting out my house I'm currently in and just needed to make sure everything was working and reinstalled properly. They sent someone after being stuck at another job but communicated this right away. and they were able to service our issues when they came and gave a really reasonable price. They sent two people, they were very nice and communicated everything with us. They didn't leave until the job was done and we were satisfied.

Jessica Joy I.

11/01/2022 12:00:00 SA

After reading poor reviews of other companies that was in contract with our home warranty, we found BeastBay Plumbing on Yelp and am glad we chose them! Reached out on Tuesday, scheduled a visit on Thursday, BUT after realizing this wasn't something that could wait, BeastBay was able to come first thing Wednesday morning. Johnny U. was our technician and he was great; efficient and straight-forward- he was able to get the job done and at an affordable rate. Hoping to have no future plumbing issues but if we do, BeastBay is the way to go.

Arthur B.

4/24/2023

Quick and responsive! Walked down the details on the issue and answered all my questions. Very reliable and trusted after going through 3 different bids. Support your local business as well!

Will L.

12/08/2022 12:00:00 SA

I love beat bay plumbing they do all my plumbg work at the new house that I jus thought in napa

Brandi R.

02/03/2023 12:00:00 SA

BeastBay Plumbing was great! They responded to my Yelp request right away, booked an appt. and kept me in the loop the entire time. I received text confirmations of my appt. date/time and when they were on their way as well. They arrived on time and even hauled away my old toilet. Johnny was our service tech and he was very professional, knowledgeable, and really sweet. He got the project done quickly and am super excited about my new toilet. He even caulked around the bottom. I have home childcare and he was patient with me and my daycare kiddos as well. Thank you Johnny and BeastBay plumbing.

Kim J.

11/05/2022 12:00:00 SA

Love BeastBay Plumbing. And Robert is absolutely delightful and provided such amazing service. Not only did he fix the problem I contacted them about, but he went above and beyond to inspect the plumbing in the other areas of the house and provided me with an assessment when I told him I was planning to sell. I am so grateful for him and will use this company over and over again. I can't recommend them enough.

Poha N.

1/25/2023

The worker is not honest, by not finding the problem and giving me a quote.
For over $500.00 not knowing what going wrong.I don't mind to pay if it's need to be.

Traci W.

4/20/2023

Fixed a 90 degree in our sewer line that kept clogging. They came first thing in the morning to look and returned an hour later to repair. Very personable, good quality and excellent price & professionalism.

Branden Z.

3/23/2023

Fast response and very professional, I had a slab leak and contacted Beastbay plumbing, Anthony came out on the same day to do the inspection and gave me his professional opinion, and also price estimation on different options. The plumber came out next Tuesday , opened up the slab, replaced the leaking section of the pipe for me. Great service and highly recommend for any plumbing need.

Clare H.

4/17/2023

The people at this company are kind, skilled, efficient and have very high integrity! From Dee the dispatcher to two plumbers we worked with named Anthony and Marcus, we could not be happier! My 96 year old mom felt something was stuck in her garbage disposal. They came out immediately to check and there was NO CHARGE!! Unheard of! They also fixed a leak very quickly and with a very reasonable charge. Anthony said he was honored to talk with my mom! I highly recommend this team of wonderful people!

Ian L.

04/12/2023 12:00:00 SA

BeastBay gave us a very competitive quote for our water heater replacement, were very polite and highly efficient. Highly recommend them.

Carson B.

7/29/2022

Requested a quote through Yelp. No response. Called the number. Talked to a lady that couldn't give an estimate even on a simple job. Pull toilet, run snake, reinstall toilet. Said she had to talk to a plumber and would call me back. Never called or texted me back. Still waiting. This company doesn't value your time.

Dominic R.

05/09/2022 12:00:00 SA

I almost never take the time to write reviews for businesses. With BeastBay Plumbing, however, I am happy to share my positive experience. We had a situation with overflow in the garage and had a different plumber charge us a lot of money to put a band-aid on the problem rather than fix the source. The guys at BeastBay Plumbing, however, went out of their way to fix the source of the problem.

You could be the best plumber in the world and I still wouldn't fault you if you didn't know how to use a jackhammer, or how to properly pour concrete. Again, these guys are different. They seem to have a real passion for the job and they go out of their way to earn their stellar reputation. Consider me an extremely satisfied customer.

Thanks so much guys! Keep up the amazing work :)

Rochelle D.

05/07/2021 12:00:00 SA

The rest of my stimulus money went down the drain, literally. But BeastBay Plumbing saved the day.

Our kitchen sink decided to stop working on a Monday. We called our home warranty company to help us with this issue - which they couldn't resolve.

I remember seeing the BeastBay trucks around town and decided to give them a call. Not only did they send somebody over the same day I called, but they were able to resolve the issue.

From their Dispatcher Dee to Technician Mitchell and everyone else we've connected with in-between, I was very satisfied at the professionalism, expediency and ability to get the job done.

It was painful letting go of the rest of that stimulus money, but I'm glad it went back to a local company.

Thank you BeastBay!

Jaimon M.

02/01/2023 12:00:00 SA

Booked appointment for 2-4 pm, texted me saying between 1-3pm showed up after 5pm, watch out for these estimates just like the companies name .

Shan K.

02/09/2023 12:00:00 SA

We needed a plumber to install a side sprayer in a tricky situation. Johnny and his scheduler were (1) so responsive and easy to work with (they were the absolute nicest) -- I got a quick response through Yelp, and I love that they use text to communicate and provide updates; and (2) did a fast, amazing job on a tricky sink which had stumped another plumber. BeastBay plumber has now become our go-to plumber. I would not hesitate to recommend him to my friends and neighbors - you won't be disappointed.

Kenny W.

03/02/2023 12:00:00 SA

It was a great experience. They didn't charge me for a quote like some other companies wanted. They did an excellent job and left the house nice and clean the way they found it.

Giemar F.

11/11/2021 12:00:00 SA

I can't say enough about BeastBay Plumbing and my Hero Johnny! Water Heater went kaputs. Placed Yelp inquiry. BeastBay Plumbing was responsive and one of the quickest with available appointments. Day of appointment Johnny made sure to communicate on eta and showed up right on time. He was personable and friendly and quick to asses the issue. Even when the problem became a bit more complicated than originally thought he had the answer. Through out the process Johnny did what at times is hard to find regarding customer service; he communicated, kept me updated every step of the way and was efficient and reliable. Parts were order and issue repaired. He even suggested alternatives to give me options. Pricing was fair and I appreciated the different estimates to my affordability. I 100% recommended them and they will be my number one choice moving forward with any plumbing need.

Arlene G.

11/22/2022

Follow through horrible and communication unreliable. We worked with them before and enjoyed the experience, but after that first experience things went downhill. They did not follow through with a requested appointment even after confirming via text and after I called for a follow up. Poor customer service.

Paige C.

9/27/2022

I recommend BeastBay Plumbing! I had a leak in a water pipe to my irrigation and hose and BeastBay plumbers, Karl and Kaska arrived on time and completed the job in no time! They were professional and extremely efficient! I rarely have luck hiring companies, but I was extremely satisfied with these workers and this company! I will use BeastBay again and will recommend them to everyone!
Ray C

Amy Y.

9/30/2021

I asked for a quote on a faucet replacement and BeastBay was quick to respond and to set up an appointment, which I greatly appreciated.

Having noted that their yelp profile states We are in compliance with social distancing standards using n95 masks and gloves for everyone's protection, however, I was surprised when Stephen arrived and entered my house with no mask of any kind, even though I was wearing one. When I asked if he was fully vaccinated, he replied no, but I have natural immunity - so no vaccination AND no mask.

Stephen was super nice and polite, so I let him continue on with the quote even though he was unvaccinated and not wearing a mask, but the quote of $548 to replace a single bathroom faucet and its' supply lines - all provided by me - sealed the deal on not using this company.

Mary J.

6/24/2022

Had great help from Stephen zeroing in on a problematic leak and fixing it quickly! Very friendly service. Will definitely continue using BeastBay for plumbing needs!

Rudi G.

11/28/2022

I am not sure I've ever left a review prior to work being done but the technician Anthony that came out today was absolutely amazing. Helpful, informative, realistic, prompt and attentive. They are coming tomorrow to do the work and I'm sure I'll be writing a great review on that. BeastBay Plumbing - you've got a keeper with Anthony.

Jeffrey E.

1/30/2021

These guys are awesome. We have used them twice in the last six months. Our water heater broke and leaked into our house late last year. When I called they picked up right away and had a technician out to our house within the hour. We had the mess cleaned and a new water heater installed in just 2hours. Last week we noticed our kitchen sink was leaking, I contacted them through Yelp and the responded within an hour and had someone out the next day. I would highly recommend their services.

Cianni E.

9/19/2020

I searched Yelp feverishly when my kids told me they saw water dripping from the light fixtures is my office/converted basement to find a plumber that could come investigate the issue. BBP called me back first and they were at my house about 15-30 mins later. I ended up needing a new toilet which was no surprise as this one had been in the house since I bought it 5 years ago and who knows how much longer before that. It was old school. I love my new Kohler with the vacuum fast suction flush and slow close seat!

I had a new faucet in my kitchen installed, a new water heater and they helped ground some wonky pipes that would make a loud noise every time I turned on the master bath shower.

They also helped fix an issue caused by another plumber that lead to my dishwasher shooting out water excessive!

Thanks to Dee, Robert, Carl and team for taking care of me!

Anjam K.

3/17/2022

Good guys, fast service. Not the cheapest around but they know what they are doing. We got a garbage disposal changed out and they did it fast and right. Thank you.

Seth J.

5/14/2022

Did a great job on being able to get someone here sooner than originally scheduled. Had a clog that was due to roots. Carl was great. Experienced and hard working. Gave us great information and recommendations.

Paul R.

05/12/2022 12:00:00 SA

Quick response and came out same day to fix pressure in toilet. Johnny was professional and personable. Highly recommend!

Jason D.

4/24/2022

I had these guys come out for a second opinion on a job that I was originally quoted over $6K for by the Cheap guys (hint hint). I was told a gloom and doom story and that bigger names would be charging closer to $20K. It required ripping out my deck and excavating, and also a re-pipe and new hole in the wall. But, I was skeptical about the nature of the work since everything was being sold as a major issue, yet the guy wasn't willing to take a physical look in the crawl space.

So I called BeastBay for a 2nd opinion and Johnny came out. He found the same issue with standing water in the piping, but went into the crawl space and found the issue above ground. He fixed it on the spot and after another look with the camera, my whole drainage system was clear with no standing water straight through into the main sewer.

If you need any plumbing work or inspections, do not hesitate to call these guys for a straight honest opinion of what your house really needs, instead of being convinced by the other guys to do more work than is actually necessary.

To top it off, Johnny was very friendly, knowledgeable and courteous throughout the whole visit.

Alla K.

10/28/2022

I had exceptional experience with Carl. He was extremely patient with my several consecutive issues, fixed them all easily, and was genuinely courteous through the entire visit. Scheduling was quick and everything was on time. A stellar client experience.

Richard K.

9/28/2022

I started messaging Beastbay Plumbing through Yelp at 10pm, and had someone at my door the next day. Really great communication and responsiveness. Turns out I was worried about nothing, but Kyle took the time to explain to me what warning signs to look for, and gave some other plumbing tips as well. He also spent some extra time with me to talk through some other projects we have been considering and gave a quick turnaround on estimates. Really great experience, and look forward to working with this company in the future!

Alex L.

7/13/2021

I hired Beastbay to add a gas line for a dryer, AJ arrived on time as scheduled, did a survey and provided a quote. Upon start of job, noticed a gas leak from our kitchen stove, recommended repairs and completed job as scheduled. Our home smells completely different without the gas leak that may have gone on for weeks.

Beastbay is a very professional and responsive service and I highly recommend them for your home or business needs.

Ari A.

2/21/2022

Wanted to upgrade from 1.5 to 2 full bathrooms with walk-in showers in my 2nd floor condo. Additional pipes, valves, drain and vents required. Mitchell made a reasonable estimate and performed the work quickly without having to go through the unit below.
Everything passed plumbing inspections by the city without problems.
Would go through them again!!!

Lori T.

4/25/2022

Our home is 2 1/2 years old. Our shower started to have a weird smell. We thought clogged but nope it wasn't. Constantly cleaned the drain with everything we can think of (apple cider vinegar, baking soda, etc). Wasn't working. Then it stopped smelling. But then, a gnat looking bug was found. And everyday for 3 days, these hugs were appearing. We contacted beastbay plumbing. They were prompt on response, same day estimate and with out issue, it was a same day fix. Johnny was great. He found the issue, fixed it and at a really great price! Thank you to Johnny and Beastbay for your excellent service.

Todd F.

01/07/2022 12:00:00 SA

Mitchell was on top of it from start to finish. Super quick to give a quote, easy to schedule, and very responsive. Moreover, Mitchell and the office staff are super friendly. The work quality and attention to detail looks awesome. First company I will call when I need a plumber again.

Kal P.

3/25/2022

Great work by Carl, quick reply for our shower leak and he was able to locate the root cause. Def recommend

Rick V.

10/05/2022 12:00:00 SA

Stephen from BeastBay Plumbing came to our home and provided us with excellent service; both customer and otherwise. He was able to respond to our request quickly and helped us resolve our problem. BeastBay is going to be our 1st call when we need any plumbing service in the future.

Shivam P.

04/09/2021 12:00:00 SA

Supposedly a free estimate but they want to charge me a $60 service fee to come out. If I go with them it would be deducted from the cost. Supposedly that's normal but then that's not a free estimate.....

Anyways got another plumber that came out to look at it and did the job and didn't play stupid games

M P.

11/01/2022 12:00:00 SA

Our water heater began leaking on Thursday night, which caused damage to the items in the garage. I placed a call to Beastbay plumbing on Friday morning. With some great customer service, thank you Ms.D, and a great plumber-Brandon, I had excellent service and a new water heater installed by Friday afternoon. If you want quality work, outstanding service, this is the company!

Laurie W.

5/14/2021

I called Beastbay Plumbing at 6:30 am and left a message on the voice mail regarding my toilets being backed up in Fairfield. I told them my situation and got a call back within minutes of them opening up at 7:00AM by 8:30 am i had AJ at my front door to fix my toilets... Is that 1st CLASS service for the same day service... Dee the office manager/dispatcher is and WAS Awesome.

I like the fact that a text message was sent to me letting me know that the technician was on his way...

Now we are Happy Flushing

Marko K.

7/22/2022

My water heater was leaking and needed to be replaced. BeastBay was able to send someone quickly to provide a quote. Their pricing was actually fair compared to three other plumbers that come by. Kyle was very professional and a great communicator. He did a great a great job installing a new unit!

Meghan S.

02/06/2022 12:00:00 SA

Our garbage disposal sounded like it was grinding rocks. We fished and fished and didn't find anything, so we called in a professional. Stephan from BeastBay came by and apparently all we needed was a Professional Fisherman, because he found a piece of screw buried in sludge (gross ). I was prepared to eat my ego and pay a plumbers fee for this visit, but he didn't charge, which was very kind. THANK YOU

Susie S.

10/21/2022

Nice people to work with from Dayton in the office to Robert who provided a free estimate to Carl who did the work. Everyone was great, answered all of my questions and was happy to show me details about my tankless water heater for which I needed isolation valves installed.

Eric O.

01/10/2022 12:00:00 SA

They got the job done on time and people were extremely friendly when they arrived. They took care of the drain problem very quickly. Although we had a issue with cost they took care of it right away and gave some of the best customer service ever!! Thank you

Wanda S.

4/15/2022

i let plumbing problems pile up because I didn't trust anyone to fix them. I called BeastBay Plumbing because of the high reviews on Yelp. Kyle came out and fixed everything on my list. He was friendly and very efficient. my new bathroom faucet looks beautiful and all the other problems are fixed. Thank you BeastBay Plumbing.

Brenda C.

02/06/2022 12:00:00 SA

Reliable and professional. First, their admin support Dee is the best. She has a way of getting out what I am trying to communicate and is patient. Now, onto plumbing, Rob did two jobs on my house. He was very detailed and efficient. Fair pricing. I highly recommend.

Lauren R.

03/11/2022 12:00:00 SA

Amazing! We called BeastBay Plumbing and they were extremely professional. They have a dispatcher that identified a plumber and he, Johnny, came out the SAME DAY I called!! The dispatcher who took the call was so nice and sent me a text message to confirm that Johnny was on his way. He showed up on time and knew exactly what he was doing. He fixed both bathrooms. He was kind, professional, knowledgeable, and courteous. The price range was a bit more than we expected but when you have people working on your house that don't know what they are doing it will cost you more money in the long run to fix their mistakes. Johnny took photos and videos of the exact problem so we could see what was happening under our house. Integrity matters!

Let me pause here, it's hard to find a quality business that knows what they are doing, reliable and honest. Johnny is a 4th generation plumber. So why am I raving about BeastBay because another plumber, from a different company, come out and he did not go into the crawl space. He shined a light under our house and diagnosed the problems incorrectly. Ladies if you might not be aware, a crawl space is critical. If there's a leak under the house the plumber has to go under there to identify the problem (e.g., the drain, hot/cold water, broken seal on toilet etc). Thankfully, the other plumbers canceled on us to fix the misdiagnosed problem and we found BeastBay instead.

Sufficed to say we highly recommend this business!

Todd M.

01/05/2022 12:00:00 SA

I can't say enough good things about Mitchell. We bought a toilet from Home Depot and when Mitchell went to install it we found out that the tank lid was broken. Mitchell was incredibly flexible with his schedule and installed our replacement toilet the very next day, he's a true professiona!

Steven T.

3/29/2021

Absolutely great experience with Carl today. There was a bit of a mixup on the timing (I expected them to come tomorrow, not today) but no complaints here... earlier is certainly better than later, and everyone stuck at home anyway so it worked out great.

Carl was so knowledgeable and efficient, not only did he quickly address my concerns for various issues around the house, and implement real quick fixes along the way, he patiently explained what needed further work, and what exactly was going wrong.

We have an upstairs toilet that will need replacing that a previous plumber had looked at and not fixed at all, and now I know why. I'm sure we'll have them back to fix that (pricing is quite reasonable), and I know I'll be using these guys in the future for all my plumbing needs.

Top marks for friendliness and customer service!

Dean A.

12/20/2021

Very professional and efficient. Mitchell Stever was great with my emergency repair. Ask for Mitchell Stever by name for great service. I have my water up and running within couple of hours.

Chris C.

2/27/2021

LOOK NO FURTHER FOR YOUR PLUMBING NEEDS!!! BeastBay Plumbing is professional, knowledgeable and courteous. We had some low water flow issues and had BeastBay come by to check it out. Carl and Mitchell came by and confirmed issues with the cartridge in our shower valve and also a couple of hot water angle stops valves that needed to be replaced. We also had them install a new kitchen faucet for us since ours was breaking down and had corrosion. When it came time for the work to be done, Mitchell was on time, was friendly, absolutely professional and informative, wore his mask (COVID safety) and even took his shoes off as a courtesy for our home (we don't wear shoes inside the house).

BeastBay goes above and beyond what they are called to do. They will give a thorough assessment of not only current issues that need immediate attention, but also what you can do to make sure the quality of your water is as best as possible and they give you the options without being pushy about it. I will no doubt go back to BeastBay for future plumbing needs.

Shawn G.

2/24/2021

As the site manager for Alstom on Mare Island, I had not been having luck with finding a plumbing service for our random needs. 1st company I went with did not perform well. They came in a reasonable amount of time but gave up on the job before it was finished. The second company responded and did a great job of snaking out the drain but when I contacted them months later for a different job, they were non-responsive.
BeastBay not only responded to my request immediately, they sent a very talented plumber to take care of my needs. Mitchell did an excellent job of both making the repair and explaining how it got to this point of disrepair in the first place. Hey BeastBay...you have a great employee here. If you ever have a downturn in business, let me know so I can hire him myself!

Terri H.

12/21/2021

Thank you Demetrece Kendrick and Mitchell Stever for the fast, efficient, friendly, reasonable and fairly priced service.
I'm very happy customer and will gladly sending all referrals your way!

Letrisse W.

06/07/2021 12:00:00 SA

Highly recommended!!!
Thanks to the entire staff! I spoke with Ron on the phone and Steven did the work! Everything was quick and efficient! Friendly service and reasonable fees. They made it so easy for me, and I truly appreciate it! So glad I found you BeastBay Plumbing!!!

Rebecca K.

3/20/2021

I contacted them in somewhat of a panic due to an emergency while house-sitting. They responded quickly with an ETA. Most most of the time when somewhere gives you an ETA you expect them to arrive on the later end of it. They gave me the window of 2:00 to 4:00 p.m. and he got here just after 2:00. Marcellino was a very kind and polite man who was able to quickly assess the problem and fix it.
Before he arrived he called and asked me to explain the problem that I was having so he walked in the door already knowing what was going on. He was here for approximately 20 minutes and fixed my issue. He even gave advice for future issues and said that replacement was not necessary at this time. He was more interested in helping me than in making a profit on something unnecessary. I cannot tell you how much I appreciate integrity. And I would say that Beast Bay plumbing has it in spades!

Samantha W.

12/20/2020

First impression, employee showed up in none of the ppe requirements as promised in the description. Upon further communication he felt it necessary to express that he refuses to wear a mask because they're trying to take away our rights. Feel as you may but understand you're the face of a company when on a service call it goes beyond your own preferences especially going into peoples homes' (safe place). However work was completed as needed, promptly and exceptionally done!

Update: As assumed owner was not aware of employees stance and responded within minutes of my review trying to reach reconciliation and validated my concerns --which is absolutely appreciated.

Jeanie W.

11/10/2021 12:00:00 SA

Had a plugged up kitchen sink and requested quotes via Yelp (love that service!) from several plumbers but only Beastbay was immediately available so booked them. They were supposed to come 9-11am but no show so called office and Dee said they were running late so expect them 1-3pm. Late again so called Dee again and she said to expect within the hour. AJ arrived before 4pm and quickly resolved the situation. AJ was so friendly and helpful that I quite enjoyed his visit. He also cleaned up after himself which I really appreciated because other plumbers have left yucky messes behind.

So five stars for AJ himself but have to deduct one star for not keeping me informed of the time changes. In their defense it was a rainy Monday, but that's still not an excuse when it should be easy to text or call me.

Dave M.

11/19/2021

I had recently needed the expertise of a great plumber service for a range of issues across the board. From my first time trying out BeastBay Plumbing, I now reach out to them every time without hesitation. Their level of knowledge, professionalism and response time is truly remarkable. Mitchell was able to come replace my leaky washing machine's drain pipe within an hour of calling, did an excellent job on it. Johnny made my kitchen faucet work better than when it was first installed. Robert cleaned our toilet's drain pipe, which was no simple task. And Dee has been absolutely terrific coordinating these guys for all my issues. Thank you BeastBay!!!

dustin c.

11/15/2021

BeastBay came to plumb gas to our kitchen stove. Prior to beginning the work they found some damage below our house and a leaking hot water heater. They quoted on the spot, completed all of the work in the two days they'd promised and left the house cleaner than they found it. We will absolutely use them again. Super professional quality product.

Paul N.

1/15/2021

We had a drain blockage, or so we thought. Mitchell went under our house to look at the pipes before snaking them and found an issue we did not know about. He was courteous, timely, and did great work.
I would recommend his service to anyone that needs work done.

Jennifer M.

10/22/2019

Raphael and Marcellino from BeastBay are super polite and ultra hard-working plumbers. I had shopped around and called them in for an estimate. I worked with the owner on Yelp messenger to set up an appointment for the estimate. The owner was very polite and quick in responding to my inquiry.

On the day of the estimate, Raphael arrived right on time to evaluate my situation. I had a few leaks and the previous work on my pipes was not the best. To put a long story short, I needed my pipes redone (totaling over 60 feet of pipe that stretched across my entire house) and needed to fix a leak in my shower and under my toilet. I also wanted a new toilet and faucet installed in my bathroom.

The next day, Raphael came over with Marcellino. They worked over 12 hours to get everything done. They hit a few snags but that is to expected when you live in an older house and replacing parts that are the same age as the house.

They rolled out thick paper to line my hallways and bedroom and taped it down so the paper was secure. They kept me up-to-date with the installation process. They vacuumed and swept while they were packing up too. I am super happy in how they worked in my home and helped me understand the details of the situation during the estimate and during the installation. It was a huge project and they did a great job.

Marques C.

12/07/2021 12:00:00 SA

I bought my home about a year ago and, while the sellers did a great remodel, there some fine tuning needed: a new water heater and upgraded toilet. BeastBay was quick to respond and come out to my home. They did a very thorough evaluation, recommended solutions that fit our needs, and very quickly completed the work. The work has always been quality and they are committed to getting the job done right. Since then, I've called up them for help with kitchen plumbing and have even referred them over to parents for work at their house. Dee is always super friendly and helpful in coordinating appointments and AJ has become my go to guy for doing the work. BeastBay is reliable, easy to work with, and will continue to get my business in the future.

Summer W.

10/02/2020 12:00:00 SA

Beastbay is great. They came out and completed two pretty major jobs for us. About a week into living in our new home we discovered a massive leak. We contacted a few plumbers and decided to go with Beastbay. For this job Mitch came out and was a stellar guy. His work and honesty were refreshing.

Our second issue was rusting galvanized pipes. For this job Robert and I believe Carl (sorry if I'm misremembering your name) came out to change our pipes over to copper and PEX. They were both gems.

A quick con: they are not contractors. The holes that had to be cut in our walls and ceiling were pretty butchered, but they got the job done.

I'm also going to note, their scheduler, Dee, is pretty great. With both jobs she helped make a stressful situation better. Thanks Beastbay.

Congrats on your new baby Mitch!!!!!

Awkia W.

10/22/2021

AJ was very professional and provided excellent service. He got my disposal working again and a water heater flush the same day I called for service. I will definitely use them again.

Mihaela V.

10/21/2021

The main water valve was leaking and they review the work need it and did an excellent job, they even did additional work at no charge and they were great to communicate with and responded fast to my request.
I definitely recommend them and will use them in the future for any issues that I will have. Stephen was my technician and he is great to work with :) More than happy with his service.

Hank I.

2/24/2022

Let me just say that the plumber did good clean work. He was friendly and I have no problems with the job they did. I didn't get any other bids on the job and that was my mistake. I have asked around with different plumbers since then and what I got charged is the extreme high end. Plumbing problems can be stressful and you are just happy to get them done but I would suggest getting multiple bids. You don't want to find out that you paid as much as 2-4 times the normal cost of a job.

Thomas B.

06/08/2021 12:00:00 SA

Loved all aspects of this installation. Robert was very professional, had a game plan for what I wanted. Prepared in advance of showing up to install my filtration system. Estimate was fair and the work done very well. I am very pleased with their service.

Hydee O.

2/28/2022

Steven was very professional and explained everything to us . He found out the problem right away , bought the parts that needed replacement, came back and installed it without any hitch. I highly recommend Beastbay plumbing.

Phil R.

10/26/2020

BeastBay Pumbing was great in clearing our sewer lateral from the mud room / laundry through the kitchen and out beyond into the main lateral. The jetting was certainly what was called for to resolve our clogging. I'm so glad their approach was to determine the simplest application first as that was all that was necessary. Thank you BeastBay for all you've done for us..! I would highly recommend you to anyone reading my review. Thanks again!
Sincerely- Phil R.

Scott T.

6/23/2022

They responded very quickly after I submitted my request and showed up first thing the next morning. They were able to replace the water heater that day and everything seems to be working fine.

Natali N.

12/24/2022

After running my dishwasher, we noticed water was underneath our plank vinyl tiles in the kitchen with some morphed baseboards. As I panicked to call our insurance company, my husband called for a plumber. Beastbay responded immediately. The tech, Stephen, arrived within 30 minutes to our home. After explaining what had happened, Stephens professional judgment was to either remove the wall under the sink to expose the plumbing or remove a portion of the side paneling outside to expose more of the plumbing. I was also told that if we started inside and nothing was found he would still have to go outside and cut away... To limit the amount of cuts we opted to do the outside paneling since he could see more. After the paneling was removed and nothing was seen, Stephen then suggested to pull out the dishwasher. After he did, it was noted that a hose connected to the dishwasher had been damaged. This was unrepairable. I am grateful for Beastbay and their quick response times and professionalism. However, I am bit frustrated that Stephen did not suggest to start with removing the dishwasher first, especially since I had explained that the dishwasher had been on that morning. I was charged a whopping $449.00 for the cut. In hindsight, it just made more sense to have explored the dishwasher before a more invasive and expensive approach. Live and learn

Terrence C.

7/19/2022

John did an amazing job over here!!!! He was very thorough and very professional and punctual. We are elated that we are all good to go again over here. Thank you john and Beastbay. Will definitely hit you guys up again! Dee is great also!

Rich L.

11/20/2020

Fastest service call for anything I've ever had!

Backed up toilet would not flush. Carl was here in minutes on a Friday evening at 6:30pm and fixed the problem lickedy-split!

Awesome service. Wore shoe coverings. Good guy and would use again with confidence in the future.

Thank you!

Edison r.

10/15/2020

You think it would be commonsense not to flush paper towels and wipes down a toilet but apparently not. Someone in my household flushed said items down the toilet and what happened--a main line clog. I usually can remedy most small home clogs with some drano or a cheap snake but this one needed the professionals.

After doing a few minutes of searching here on yelp, I've read the reviews of local plumbers and made the decision to call Beastbay. I spoke to Dee around 9am in the morning. I immediately felt welcomed just by her overall courteous approach and professionalism. I asked for a ball park amount for the service I needed; reasonable than most plumbers in the area. Dee gave me a window of time the same day, I told her I won't be home but I can have someone come over to let them in and I can pay over the phone. The plumber, Robert, arrived within the first half of the time window and quickly solved the problem. He called me each step of the way and explained to me exactly what he was doing. Again, impressive customer service and very knowledgeable.

Here's my main takeaways from this experience--their professionalism is unmatched! These guys aren't your run-of-the-mill sleazy plumbers, customer service genuinely is their first priority! They are honest and transparent. The ball park amount I asked for was pretty much what I paid; no taking advantage or upselling like most home repair persons I've dealt with. Last but not least, they are local! I'm pretty big on supporting local businesses so this is a plus for me. I highly recommend them and I don't think I would look elsewhere for my future needs.

Melody P.

6/25/2021

EXPENSIVE!!! $3,000! $750 per hour. I've used Roto Rooter for the past 26 years I'm not sure why I even tried using a plumber from Yelp but I did make that mistake. It said it was 5 stars but didn't say they were pricey. This job should of cost me about a $1,000 no problem. The plumber Mitchell was on time and got the job done which I'm thankful for don't get me wrong they did a good job in a timely manner but no one has ever charged me $750 per hour $3,000 total that is basically two months of my retirement checks. He originally was going to charge me $3,500. This was to open the ceiling cut out the damaged drain pipe and replace the pipe. The ceiling was not even repaired for this price. This company shouldn't take advantage of women senior citizens ! I'm still disappointed with this citation to the point where I haven't been able to sleep because of it!

Nela B.

08/09/2021 12:00:00 SA

We called beast bay plumbing after having issues with our plumbing backing up into our downstairs shower. Mitchell was at our house the same day, checked out our problem and provided us with a reasonable quote. He explained the problem clearly and quoted us less than a quote we had gotten from another plumbing company. Our house was built in 1934, so once they started digging he found some roadblocks, but he communicated all concerns with us and stayed within budget. Our problem is now fixed and we will definitely be using beast bay for future projects!

Froylan F.

5/30/2022

Fixed my issue which was a corroded pipe that wouldn't budge, another issue arose and fixed that as well and was pleasant.

Plm P.

04/07/2022 12:00:00 SA

Call about a shower leak. Issue was resolved less than 24hrs from making that initial phone call. Kyle was awesome. Very personable and professional. Will definitely recommend

Kelli P.

7/15/2021

I noticed water damage under my kitchen sink. I filed a claim with my insurance, and the day before they were scheduled to come, they informed me I needed a plumber to identify the leak source. I called BeastBay. They were able to fit me in same day. Stephen Arruda came out, and was super friendly, and knowledgeable. He even offered to wash one of my cups he accidentally dropped while looking for the source of the water damage. I have never had a plumber come out, that I wanted to continue to use as my go-to plumbing service. I will recommend them and use them again! Customer service goes a long way!

Jerry M.

5/26/2021

Almost $400 dollars to replace a leaking shower faucet cartridge from Home Depot, give me a break, 1/ 2 hour of effort. Just wanted to see what type of scam they were pulling. Never again!

Heidi H.

5/27/2022

I booked an appointment with them and they never showed. The technician was initially supposed to be at my house between 12 and 2 PM, and he did call me at noon saying he'd be at my house at 2 PM, but 2:45 rolled around and no one showed up. When I called them, they didn't even apologize. They were rude and unprofessional.

Djon S.

7/21/2021

I had a back up in my primary shower and water didn't drain for days. I had the pipe snaked which didn't help then reached out to BeastBay. They showed up promptly and plumber Marcellino was very friendly and helpful. Sadly he was unable to clear the line that day but came back out and could not clear it the second day either. Today he came out again and got the line cleared. At each step Marcellino explained what was happened and what my next options were. I would definitely recommend them!!

Bertha D.

03/10/2021 12:00:00 SA

I would really recomment BeastBay Plumbing, they has an awesome customer service. Carl and all his team helped out with an emergency, prompt response and well done service, clearing the drain line. Definitely will contact them again in the future!

Debbie S.

9/15/2020

Excellent staff, quality work, transparent pricing and efficient!
I needed to replace one of my upstairs toilets as it was leaking and about 13 years old (we take them for granted, lol!)
I was extremely happy with their response time and within hours Robert came, mask on, booties on, and polite. He explained the issues, gave me options. Their prices are transparent . I like up front pricing!
I choose the option to purchase my own (cheaper) from my local big box store. We set up an service call for the next day. Their service included install, and haul away.
He unloaded from my car, checked to be sure nothing was undamaged and within 90 min. was done and done!

Carlo A.

01/09/2022 12:00:00 SA

Had our house repiped due to a slab leak. Owner Ron was quick to come by and the work started that week. It was a lot of work that took a week to complete. Carl and Marcellino did all the work and did a great job. They also installed a new water heater and toilet. This job happened almost 2 years ago and there have been no problems since, I wanted to wait a while before my review. Dee the dispatcher was always pleasant and helpful to talk to on the phone. I will use them again for future jobs if needed.

Dee M.

7/28/2021

Robert nice guy very honest id definitely recommend and will use them again in the future

Krista G.

2/22/2021

I cannot recommend this company more! They went above and beyond my expectations. Our technician Robert was stellar, as was their office manager Dee who kept us in the loop thru the whole process. Robert was so patient and explained what needed to happen to solve our many plumbing problems. In addition, they were able to recommend a tile guy who could finish the project in design. Robert even took the time to come back to the project to make sure all the fittings and seals were good before we started tile.
This company puts the 5-star in customer service and product knowledge. Thank you BeastBay! You are on speed dial for all my plumbing needs in the future!

Aisha T.

06/08/2021 12:00:00 SA

Mitchell Stever came out the morning after the night I called stressed out about backed up toilets and tubs. He was on time, took off his shoes before he came in, and wore a mask. He explained everything he was going to do, what I should do and a couple game plans for me to choose from. The estimate he gave me was exactly what I paid. The areas he worked on were cleaner when he left them than it was when he came. He made sure everything was in working order before he left, even unclogged hair in the bathtub and fixed a loose doorknob. I would highly recommend Beastbay for their work, customer service, and prompt response. Thank you guys so much.

Bernardo D.

4/26/2021

Let's start off by saying that Mitchell hit this out of the park! Great customer service with great personal personality. Someone that really understands your needs and urgency on the matter at hand. We explained what needed to be done and he had different options for us to choose from. We actually just called BeastBay for just our laundry room plumbing addition. We liked how professional he was, that we went ahead and got a tankless waterheater as well. We were looking at getting that in the future, but since Mitchell was an expert at what he was talking about with our laundry plumbing, we decided to roll with it and have the tankless waterheater installed as well! Great clean work! All on his own! Great work Mitchell Thank you BeastBay Plumbing!

G E.

01/03/2022 12:00:00 SA

Mitchel did a good job very professional and helpful. I would definitely recommend this company for any plumbing repairs.

Esther A.

1/13/2021

I have used this service twice recently for a couple of small jobs, one of which was an emergency. I happened to find Marcellino in the Beast Bay truck while on a walk and asked if they do small jobs. He said, yes, and gave me his card. I got the job scheduled for the very next day; he was right on time and showed me my options, even helping me pick the faucet on line once I decided I could order and pick it up myself. He arrived early the next day and installed it. The next job was an emergency with my shower and they sent Stephen, who arrived even earlier than promised. He also gave me options, not pushing the most expensive and was able to solve the problem very quickly.

Marcellino and Stephen were professional and efficient, yet friendly. I totally recommend this company for any plumbing needs.

Jamie J.

4/25/2022

Johnny came on time. He is friendly and knowledgeable. Speedy service and respectful! Definitely would recommend.

Polly M.

7/26/2021

These guys are awesome I called them for a free estimate regarding a leaky sink and they just tightened it up and didn't charge me I insisted on paying and they still didn't charge me. I will definitely use them again and again and again and next time I will force the money down their throat if I have to LOL

Peggie H.

08/11/2021 12:00:00 SA

Stephen came out to repair our shower, water leak and a few other things. He was knowledgeable, fast and really sweet! I would recommend this company to anyone needing a plumber!!

Lenor M.

3/15/2022

Very people oriented, easy to talk to. Thank you for doing a good job. It's the kind of job I thought will hurt my budget. However, after the job is done, it turned out that I don't need to pay as what was agreed upon. Thank you very much Mr. Mitchell Stever.

David B.

5/20/2021

Great service! Mitchell came out and helped with a leak. Quick service and very informative! Will definitely call again when something comes up. This is my second time using their service and I have no complaints!

Leigh B.

4/13/2022

Toilet leaking and Johnny U. was a beast and finished it quickly and efficiently. No hidden prices, showed me what he was doing and was professional and friendly. This was my first time using them and it won't be the last! Thank you!

Maryann V.

2/16/2022

Johnny took care of all our plumbing needs. He was very professional, efficient, and knowledgeable. He quoted us a reasonable price and I was appreciative of his time.

Erin D.

3/24/2021

I had the pleasure of working with Mitchell on a very time-sensitive project and he came through with flying colors. He even provided better professional guidance than my inspector gave me. Highly recommend and will be giving all future service to him and BeastBay Plumbing.

Chris S.

4/28/2021

Awesome service! I was able to get same day service. The young lady who took my call and Mitchell the technician were professional courteous and very informative. I will definitely will call this company for my future plumbing needs. I highly recommend this company!

Angie S.

3/26/2020

I had a clogged on my 2 bathroomjs downstairs and went on yelp to find a plumber. Came across Beachbay Plumbing and they have a really good review. So I called and got an answer right away and the guy said someone will come between 2-4pm. Right before 2pm Mitchell came and looked at the issue. He explain to me what is the problem, how long he's gonna fix it and how much it gonna cost. I agree to all the terms and he got it done in no time. He's a really nice guy and very reasonable. I don't do a lot of reviews but Mitchell went beyond my expectation. I do recommend this company. So if you need a plumber, call Beachbay plumbing!
Thank you!

Matt S.

1/20/2021

I'm really disappointed in BeastBay plumbing. I requested an appointment to address a lack of hot water and a malfunctioning bath valve. Within 10 seconds of seeing the water heater, the technician began telling me that while they could try a repair, it would probably have to be replaced (he quoted $5900 for a tankless waterheater). This was BEFORE inspecting it. I then asked him if the pilot light was out- he confirmed that it was, and then resumed telling me that I need to replace my water heater. I suggested we try relighting the pilot light, which he said he could do if I lent him a lighter- he didn't bring one... Sure enough, pilot light relights and it's working now. He then looked at the bathtub and quoted $400 to replace part of the handle. And charged $60 to relight the pilot light, using my lighter...

I don't resent the service fee, as I got what I needed there, but the shameless upselling was insulting and frustrating. If I hire an expert for a repair, I shouldn't have to make the suggestions of how to fix it, not to mention provide the tools.

Vanessa S.

6/22/2021

I had been dealing with a leak over the last few weeks, finally had time to contact a plumber yesterday. BeastBay plumbing contacted be within the first 10 mins, they sent AJ out within the hour. AJ was behind amazing, very friendly, extremely easy to work with. He went above and beyond and took his time to make sure the job was done correctly. Thank you, thank you!

Mr T.

07/10/2021 12:00:00 SA

Great job helping my parents out with their plumbing issues!!! Very happy customer!! Quick response via phone and in person. Technician was polite and knowledgeable.

C.G. T.

02/08/2021 12:00:00 SA

Wow this company came out and evaluated and did the job in less than 2 hrs. We spent last week trying to work with 2 other companies. One even quoted over $1k. This company did not know our week of hell but they came in professional, fair and honest work. Thank you so much.

D'Auna R.

1/29/2021

BEASTBAY IS THE BEST!! I was so please with the service performed for my garbage disposal. I received a courtesy text notifying me that the technician was on the way. Mitchell performed the service call. He was very friendly, professional and quickly resolved the issue. I would definitely recommend BEASTBAY Plumbing for your service needs.

David C.

04/06/2021 12:00:00 SA

This is the second time we have used Beastbay and I don't think we will every use anyone else. They specialize in residential, not commercial plumbing, and so are often able to respond to a call within 24 hours. Mitchell Stever was the plumber who took out an 80-year-old toilet for us, replaced it with a new one, and fixed the water line to it. He was prompt, professional, responsive, friendly, and knew his business. The cost ended up being far more reasonable than I expected. He also pointed out a potential future problem with corroding pipes leading from our upstairs bath, and even suggested we take care of a cockroach problem at our curbside water main terminal before the infestation managed to reach inside our house. We're calling Beastbay/Mitchell shortly to arrange for the corroding pipe job, and will keep them in mind for all our future plumbing issues.

Samantha M.

08/07/2020 12:00:00 SA

Beastbay is the place and Marcellino is the man! I had a big problem with dirty water backing up from my kitchen into my laundry sink. Beastbay was the first and only place I called for help (they did a wonderful job installing a new water heater for me last year). Marcellino was the plumber who responded to my call, and I must say he went above and beyond in making sure everything was fixed up and working fine before he left. I ended up needing some pipes replaced due to the age and condition (original 1950's plumbing) as well as a new laundry sink, but I felt the price was very reasonable given the time and effort he put into the work. Everything was explained to me and prices accurately quoted in advance, and thankfully there were no surprises along the way.. you never know in an old house! I would 100% do business with Beastbay again, and give my full recommendation.

Anton S.

02/09/2021 12:00:00 SA

Quick response time, professional, safe. Mitchell did a great job and answered all my questions.

Thank you!

Jarrett C.

8/17/2018

While they did make a mistake and it was frustrating to deal with getting this credit card off of my credit report I imagine they would be a solid plumbing company to work with.

The plumber was great and Ron was helpful and responsive to help with financing options but along the way he requested a credit card for me without notifying me this would happen. It's all taken care of now though and Ron was responsive in trying to make it better for me. Much appreciated!

Chaya D.

11/30/2021

Mitch came over in a timely fashion and was able to help us with a water flow problem in our kitchen sink that was really impacting our everyday lives. I would recommend him whole heartedly. He is professional and knows what he's doing. He's also very friendly.

Neelam C.

11/27/2020

Both guys showed up mask-less and did not put one on the whole time. Even came in my house and stood a couple of feet from me.
Quoted me almost $4k for a basic water heater. Just because I am a woman does not mean you can take advantage. I would advise you to go elsewhere.

C L.

02/04/2021 12:00:00 SA

Awesome company! Carl repaired our water heater and Mitchell repaired the plumbing of our kitchen sink after AHS home warranty utterly failed to provide warranted service repairs. Both were professional, had terrific customer service, resolved the issues efficiently and effectively. This is an EXCELLENT local company and we couldn't be more happy with the services rendered! So nice to have access to a company that has stellar work ethic, are affordable and fair, especially in this day and age! Thank you Beast Bay!

David D.

01/07/2022 12:00:00 SA

Johnny and the team came out the next day to clean out our sewage line. It's going to cost us a bit to get our long term solution, but this company is worth the investment. I'd use them again.

Jeszica W.

01/12/2021 12:00:00 SA

110% would recommend beastbay! Mitchell was awesome hands down! Excellent and professional service in fixing the clog we had in are master bedroom sink on top of the perfect service we had Mitchell was very fast in fixing are issues. Any future plumbing issues well definitely go through beastbay

Wendy L.

3/25/2021

I called BeastBay plumbing today due to a complicated back up in an upper, middle bathroom. The technician, Marcellino, was very professional, arrived on time and in a mask and made sure we understood the challenges and the various options available to us in finding a solution. The solution, as we feared will actually require that we bring our contractor back out and I appreciate his honesty with us about the challenges of gaining access to the zone in question. I will definitely be calling them again for future plumbing needs. I was quite impressed.

Jason W.

5/21/2021

Want to give a huge shout out to Marcellino for coming out to my grandmothers care facility in Vallejo and installing a new water heater he did a excellent job thank you so much.

Eddie B.

12/07/2020 12:00:00 SA

Update: After we posted our review, Beastbay owner Ron Burris promptly reimbursed us for the $150 fee, apologized for his technician's approach during our visit, and promised to align with him on options. We appreciate him reaching out and doing the right thing in this case, which we feel warrants another star in this review. Could we have received someone new or someone on a bad night? The reviews here are overwhelmingly positive, but we're not sure. Whatever the case, what happened happened, and our recommendation still stands: Get multiple opinions, do your research, and make smart decisions. Stay safe everyone!

Jeff F.

6/22/2021

I called BeastBay Plumbing to help with a broken pipe that was caused by really bad air knocking. I turned off the water main valve and called BeastBay. Luckily the pipe was outside so no damage to the house. Stephen was at my house in less than 2 hours from calling. The broken pipe was at the sprinkler valves. Plumbers do not work on irrigation systems and recommended that I have my landscape maintenance crew fix the break. This was no problem as they came the next day to fix the pipes. Stephen also recommended that I install an air arrestor on the washing machine's water value to fix the air knocking. This too was fine... $12 part from Lowes and easy to install. I don't usually write reviews but wanted to write this one because BeastBay didn't charge anything to look at the problem and make recommendations. I will definitely use them for any future plumbing needs.

Matt S.

12/19/2020

We recently hired Beastbay Plumbing to fix a broken outdoor hose spigot and again when our plumbing got backed up. Both times AJ came out to help and made sure to spend the necessary time to troubleshoot and solve the issue. I've hired a few plumbing companies in the past and I always end up getting charged huge prices for small fixes. Beastbay is very reasonable and it's a relief to know that I've finally found a plumbing company that is both reliable and fair. Will be using them for my plumbing needs moving forward!

Jade P.

12/18/2019

In a day and age where people are scared to hire a company that bills by the hour, we found Beastbay Plumbing. They showed up on time, diagnosed the issue and got to work! Very fast and efficient my
Job was done before I could finish making my cup of tea. They cleaned up afterwards and politely thanked us for our business! This company definitely will be my go to for any plumbing issues.

L W.

6/15/2021

I try to be a do-it-yourself type of husband, but installing a new toilet seat was beyond my ability, as I was unable to reach the screws behind the toilet. I called Beast Bay and the woman who answered the phone was very nice and got me the earliest appointment. The day of, the plumber called when he was about 30 mins out and got to work as soon as I showed him the issue. He was able to make the repair quickly and left the bathroom as clean as it was before he arrived. The price was fair and I would definitely use them again!

K H.

1/27/2021

Thank you for the awesome work done at my Church Bethel Community Church of Fairfield much appreciated for the work and professional
Kathy H.

Susan R.

4/16/2021

Ambrose was the most fantastic professional, helpful person. He fixed my shower faucet in record time. The tech was sent in a timely manner which was important as my water was turned off because of water pouring from faucet. I'll always call this business first when I have a plumbing issues. Same day service was advertised and was delivered

Isabel C.

10/13/2021

Really happy BeastBay had an open availability within the same day I called. I called for my work's dental office sink that was clogged and Marcellino was very friendly and open. I showed him towards the sink and he was able to read the situation. I liked how easy he broke down the situation and payment options down. He was quick to assess the problem and got the job done within an hour! I think if ever my family has a house problem too, I'll definitely call BeastBay! Thank you!

Frank H.

7/18/2021

Steffan showed up to help diagnose a leaky shower head and fixed the problem right away. He also assisted with some advice regarding a possible leak outside. We had to call back a few days later as an adjustment had to be made to the original issue. Again a quick and professional response and fixed the problem completely. Would absolutely recommend BeastBay and Steffan.

Betty L.

09/04/2021 12:00:00 SA

They have a good office manager taking the phone calls and communication was good. However, the plumber they sent didn't solve my problem. The pipes connected to my water heater were making a lot of noise. When he arrived, I told him someone had said the pressure valve regulator was not working properly. But this guy didn't check it. He thought he knew what the problem was, and put some hammers on the faucets to my washer and dryer. He left, and as he drove off, my pipes started making noise again. I called the company right away and told them that their plumber hadn't solved my problem.
I ended up getting a plumber (whom I accidentally came across) who replaced the pressure valve regulator. I had spent money on two different plumbing companies who did fixes that didn't work. I finally lucked out with this last guy who retired from plumbing. Once I explained the problem, he said he'd help me out. He knew what was causing the noise and guaranteed that he'd fix it (at minimal cost). Hallelujah. Now, no more noisy pipes.

Kathleen W.

7/13/2021

This is a family owned business . The young man called to tell me he was on his way to my home .He was right on time and was able to fix my problem right away . And he was more than fair in what he charged me . I want to recommend BeastBay Plumbing because it is a company you can trust to do there job well and not over charge you . What more can you ask for !

Eric R.

8/18/2021

I had a very simple job that I couldn't do myself (due to a hand injury). I contacted BeastBay Plumbing and they were fast in their (Yelp) response and kept me updated on when they would be arriving at my home.

The young man that performed the work was Marcellino. He let me know when he was coming and was prompt in his arrival. Marcellino, was very personable as well talked about living in the Bay Area among other things.

Marcellino, also educated me on what to look for to determine if I have a leak at my home and how bad that leak may be so I can determine the severity and when to address it.

He also directed my attention to an irrigation leak (which was beyond the scope of his services) and possible options to consider when contacting someone for that particular problem.

As far as my immediate problem, I was told that it would take five minutes and really, replacing the faucet, leak checking, and performing the financial transaction was less than the five minutes.

Although it was a small job, it was a necessary job and I could not have been more pleased with my experience regarding BeastBay Plumbing in general and Marcellino, specifically.

I have more plumbing related work to be done in the not so distant future and I've found my plumbing resource in BeastBay Plumbing.

I definitely would recommend BeastBay Plumbing to anyone needing plumbing services because I have already trusted them and I'm totally satisfied with the result and I will trust them in the future to handle all of my plumbing needs.

James M.

10/27/2020

AJ from BeastBay plumbing did an exemplary job putting in a garage sink for us. Polite and professional, he took on a hard job: there was previous owner / amateur work to deal with, and difficult framing. Yet, AJ got the water and drain pipe extended, and he did it with a smile. Highly recommended!!

Christina L.

07/06/2021 12:00:00 SA

Great service! They were able to quickly repair the water line to my home. And, the Technician brought me a coffee! Great service! Excellent job!

Ashley E.

6/15/2022

they were super knowledgable, fast, efficient and fixed our major plumbing issue very quickly. kashka is great! highly recommend.

Rebecca H.

12/13/2020

Responsive team that was super helpful for this first time homeowner. We'll call them next time we have a plumbing issue!

Raymond W.

08/07/2020 12:00:00 SA

I had rental , needed water heater replaced urgently. Because I was pressed for time, made fatal mistake of not getting multiple estimates. Went w Beastbay due to 5 star reviews. Might be ok for other plumbing needs but do NOT have them replace your water heater. Cost to get a 50 gallon unit was 2400 dollars, that , in retrospect was way over. I hated to get ripped off but hindsight is 20/20. Found out that 50 gallon unit can be bought at local Home Depot for 600 and same day install arranged. I think I got soaked for about 1400 dollars. Mea Culpa. On top of that, I asked for the written 6 year warranty Twice and got lip service but no warranty in writing. NOT GOOD. Go else where for water heater needs and get SEVERAL estimates

Genni R.

11/05/2021 12:00:00 SA

I've had to use several plumbers since I bought my condo. I had a shower drain that was backed up. I called Beastbay and they fit me in that day. The plumber, Johnny Utz, couldn't have been nicer. He was very professional and did a great job. I would definitely recommend him.

Charlie B.

09/04/2020 12:00:00 SA

I have a couple of recurring bathroom drain clogs & this time decided to try BeastBay who have just moved to Benicia from Vallejo. I called on a weekday afternoon & made an appointment for the next day. Mitchell from BeastBay showed up on time, with a mask & went right to work. He is one of the nicest plumbers I have met! He wasted no time diagnosing the problem & we agreed on a plan & price. He was friendly & professional & offered me some good tips for catching hair before it clogs the drains in the future. I've found a good, reliable plumber!! Hooray!! 5 stars!

Stevie B.

11/20/2020

Just last night, (11/19/20) discovered that my sink was clogged, as the water does not go down and just stays on my double sink. Started a quote on yelp, (it was created and sent on 5 plumbing businesses within my area) and in one minute, (take note: that is 8:55pm), Beastbay Plumbing was the very first one to respond (with 3 time slots availability)! That is how a business should be! I did not expect it to be that quick, since it was already night time! That is a huge plus right there! Especially, that water is very essential in a household. The next day, I called and was directed to call their dispatch number and had a pleasure to talk with Dee. Scheduled between 1pm-3pm. Received text message with the info, very helpful feature as well, during these busy times! Met a very great plumber, AJ- great guy, professional, humble, jolly, loves his job, positive and good sense of humor! What more can you ask for?! Still covid, he has his mask on, wore the disposable foot cover, has a mat where he will be working on. Tried his first tool, a smaller one- powered tool drain snake. Did his best and still clogged. Next level is the other heavy duty powered equipment (a Beast like Beastbay!) with a longer snake. At first I thought, it will be an easy job, since I had snaked it last night with the manual one and got some jelly blob in there. Dirt, oil and other debris accumulates over time! Never had this problem before! He did the 100ft and still not that fully cleared yet. He is very patient, does not give up right away and did the steps again. Until, clogs are gone! Woohoo! Problem solved! He tested it with bursting water from the faucet and asked me to turn on the faucet on the bathroom as well to make sure that everything runs smoothly! What impressed me the most, is the way he cleaned up the whole area where he worked on, disinfected it. From start to finish, he never show frustration or any bad attitude!! Full service with a smile! Paid $229, I would say it is worth it, in the long run! Highly recommended for all your plumbing needs, big or small job, they can do it all! Thank you AJ and the rest at Beastbay! You guys are the Best and the Beast when it comes to all plumbing work!! Keep it up! Don't change and this business will be around for years and years to come! Thank you!

Ray J.

08/06/2020 12:00:00 SA

Excellent Service! I had a leaky drain pipe. I called at 12:30 and they sent a plumber by 2:00. Mitchell, the plumber was great. He explained in detail what needed to be done and what the cost would be. The price was fair and he got the job done in an hour. I would recommend Beastbay plumbing if you have need for a plummer

Pam R.

01/12/2022 12:00:00 SA

Johnny replaced my old hot water heater and also replaced my bathtub faucet. He was punctual and left my home in perfect condition! I could not be happier.

Kiran P.

05/05/2022 12:00:00 SA

Is there a six star option for exceptional? The water pressure in our house dipped yesterday morning, hot water wasn't working, and then yellow gunk started spewing from the faucets. The first company was charging $150.00 for an estimate, the second company (although diagnosing the issue correctly as a water softener filter rupture) made it seem it would cost us around $5k to repair (not including the cost of a new water softener) and then sent someone out to the house who couldn't start the work. Then there was Beast Plumbing. Carl concurred on the problem, had the tools to get us up and running-- he fixed everything in about 2 hours for a fraction of the cost, saving us a fortune. I will be recommending this company to my friends, neighbors, strangers (you all) and will call them again for any plumbing issues we have in the future! I don't often write yelp reviews, but this company exceeded my expectations.

Edward A.

04/02/2021 12:00:00 SA

Ambrose (A.J.) came out and not only diagnosed and fixed my toilet clog but broke down the science of the problem. Then, next looked at my plumbing and gas lines and gave good recommendations for future issues that may come up. Excellent, timely service. I highly recommend you call on Ambrose when you need a fix.

Henry B.

3/31/2021

I wasn't looking forward to having to call a plumber for a fix and a estimate. I've had previous experiences with other companies that felt dishonest. I called BeastBay because I saw a few work trucks around and was pretty desperate to get the work done.

Our Plumber was AJ and he was 100% a professional. He listened to me about the issue and didn't discard what I had already tried to do to fix the issue. He explained what he felt was the next step to do and provided me a quote on the spot. I felt the cost was fair and he had the work done in an appropriate amount of time.

AJ provided great service and i would highly recommend BeastBay. I'm very happy with the work and support from them.

Christa W.

9/23/2020

I waited around for an hour which made me let for work. And then I get a call telling me that they can give me the estimate on the phone and won't be coming anyhow

Paulette P.

5/14/2021

The plumber showed up on time wearing a mask.I showed him what I wanted. He assessed the job and gave me a quote. It was very reasonable and I agreed to
the price. He asked for the location of my shutoff valve. When he found it, he showed it to me and said it was so corroded it would crack it he
tried to turn it. He said he would just shut off the water at the sidewalk. I asked if he would have time to replace that faucet also. He said yes and
gave me a quote for that job. Upon my agreeing, he left for a supply store. Upon his return he had the jobs completed very quickly. I tested both faucets and was
very pleased with his work. I will definitely call BeastBay Plumbing for any of my future plumbing needs. I will also highly recommend them to my family and friends

Nelson C.

11/17/2021

AJ and Dee were amazing, Dee called me back two minutes after I called so she could check if someone was nearby and AJ came not ten minutes later and had my toilets unclogged so quickly!!! Amazingly quick and efficient service! Thank you so much for all your help Beast Bay!!!

Toby T.

11/02/2020 12:00:00 SA

I had a Toto toilet (10 years old) that couldn't be fixed in my guest bedroom bathroom. Marcellino from Beastbay Plumbing came over and helped find a replacement toilet online that would work as I didn't want to spend the $$ for another Toto that went bad in 10 years. When the new Kohler toilet was delivered, Marcellino came back and replaced the old Toto. He was courteous, helpful and did his work in an efficient and clean way. Thank you Beastbay Plumbing .... I can have guests again when the pandemic is over.

Ruby s.

11/10/2021 12:00:00 SA

Wow. Never ever did I think we could get someone so professional and someone who knew what he was talking about. The company came out same day and serviced us and helped us with so much professionalism. If you need any plumbing help this is the company to call.

Ali A.

07/08/2021 12:00:00 SA

Good fast and reliable service. I worked with Mitchel. He came to the house, after negotiation he gave a reasonable quote and did the job on the same day nice and clean. I had another issue later on, the same day he came and fixed without charge. Thanks guys !

Daniel Y.

8/20/2020

If I could give 100 Stars, I would!

Finding a good & honest plumber is like finding a needle in a hay stack! If you are in need of a plumber, contact Rob/Carl at Beastbay Plumbing for the job. These two guys are friendly, knowledgeable and will answer any question you have while working on the job.

They recently completed a major project at my parents house and the work is AMAZING! They corrected and updated all plumbing in/around the house, and brought the installation of the water heater up to code! They offer a financing program you cannot beat for large scope projects as well. Rob took the time to inspect the entire house and note all things wrong/needs updating. Once complete, he prepared 3 different quotes as he understands not everything needs attention. Never once did he pressure us to accept everything. Rather, he offered his opinion to just fix what's most important, and come back to the other items later.

I found Rob/Beastbay Plumbing earlier this year by chance (pre-SIP) for a bid on a project at my home. I instantly thought of him when my parents needed help to upgrade things. To boot, he responds to all calls/text messages.

Thank you Rob, Carl, Dee, and crew for your professionalism and knowledge! Definitely a company that puts customers first (I know, we hear this a lot, but, they all truly treat you with the utmost respect)!

Susan G.

3/24/2021

A.J. Was amazing. Went above and beyond. I called and he was there in less than an hour. Fixed the clog and he was so polite. I would totally recommend BeastBay plumbing to everyone

Courtney H.

11/02/2021 12:00:00 SA

I had my first plumber experience as a new homeowner. They were friendly, professional and upfront. Attentive and responds quickly. I would recommend them.

Tammie N.

10/14/2020

I recently had a really great experience with BeastBay plumbing. My toilet was making a loud knocking/hammering sound after flushing and I thought my pipes were ready to burst. I messaged BeastBay Plumbing through Yelp on a Saturday morning, Carl messaged me back within a few minutes and scheduled me an appt during the week. Robert gave me a courtesy call before his arrival. After explaining to him the issue with my toilet, he knew exactly what the problem was and fixed it within 30 seconds! Even better, he did it for absolutely no charge! We've also been looking to have our water heater tank replaced and he was able to give us some fair quotes on new efficient systems. Exceptional service, we will definitely call on them in the future for any plumbing needs.

Katelyn N.

6/25/2020

They have the best customer service! Mitchell came out to give us an estimate and he was so informative! We are first time home buyers and have no idea what to do. Will definitely recommend BeastBay plumbing to everyone!

Lou B.

8/31/2020

I had a clogged kitchen sink and called a plumber that I previously used for a clogged bath sink that cost me over $1500 to fix. I tried them again to the same tune of $1500, with very little analysis of the problem. That's when I decided to call Ron at Beast Bay Plumbing. He personally came over,as he's the owner and could've sent one of his employees, but made the special trip to my home. He analyzed the problem immediately and fixed it for only a fraction of the other company. I highly recommend Beast Bay Plumbing, but would be very leery of hiring Oak Plumbing ever again.

Glenn O.

03/06/2019 12:00:00 SA

I received several quotes to have an on demand water heater installed. I contacted Beastbay Plumbing and Brooks was able to come out the next day to provide me with a competitive quote. He was conscientious about the needs of my family and didn't try to oversell me with something that I didn't need.
He was able to do the install in one day and my hot water worries are a thing of the past. Very satisfied with the service and quality of the workmanship.
The Navien water heater has a terrific reputation and I feel confident that I purchased a great product from a terrific company.
I would definitely recommend Beastbay Plumbing.

Dmi R.

8/19/2019

Had an appt time between 9-11 didn't receive a call from dispatch until 1045 asking if someone arrived when i informed her no she called around to see what was going on and if she can find another plumber to come out. Unfortunately they did not have anyone to assist me until the next day. Dispatcher was very nice but overall experience was not great and i will never contact them again for an appt wasted a entire day dealing with tryna find another company.

Update: Thank you to the owner and dispatcher for reaching out to me to make things better. I truly appreciate the genuine customer service i received and the truly appreciate you guys doing anything to make the situation better.

Aj D.

5/19/2021

Had my very old water heater replaced today; this is the 2nd time I have used BeastBay. Mitchell was friendly, courteous, professional (again). He explained all my choices with the prices, explaining pros & cons. He went above & beyond: He noticed an unrelated plumbing issue (that just required a valve - he put it on); noticed and fixed an outflow vent that could have become a dangerous situation. He also tightened a pipe beneath the sink that had a small leak, and gave me a simple solution to a bathtub drain issue...no extra charge for any of these. I will use BeastBay again. I cannot tell you how they compare in price, but I feel confident in Mitchell and the work.

Tim H.

9/17/2020

Was lucky to get a recommendation for these folks from a neighbor. Happy to pass along the tip. These folks are great. Locally owned family business that takes pride in doing a good job and being informative. Marcellino helped me out with a backed up sink that needed to be snaked, helped tighten it up and explained everything. Scheduling was a breeze, price was very fair.

Tedra G.

07/07/2020 12:00:00 SA

Thank you Beastbay Plumbing for our brand new water heater. What I appreciate about the experience is the friendly, honest and humorous dispatcher. She was extremely helpful in scheduling our apt. Secondly, Marcellino's professionalism, skills and welcoming demeanor are second to none. No more cold showers!

Wayne B.

11/12/2020 12:00:00 SA

I had a water leak in my two story townhouse that appeared to be coming from somewhere on the upper level and traveling to a different part of the house on the lower level. A neighbor encouraged me to contact Beastbay, so I gave them a call. The next day Robert came out, and after a careful investigation, was able to locate the source of the leak. He also suggested some other repairs that were probably long overdue. And just two days later, everything was fixed! Robert was courteous, honest, and great to work with. Their scheduler Dee was always delightful on the phone, and they kept to the exact times that were promised. I couldn't be more pleased with the quality and efficiency of the service I received, and have no hesitation recommending Beastbay for any plumbing needs.

Miss M.

2/23/2021

We contacted Beastbay Plumbing for a repair to a walk in bath for a disabled elderly parent. AJ was dispatched and he was absolutely wonderful. He was attentive, respectful, professional and skilled. He identified the parts that needed repair and replacement while also showing us the cause for the part defect. He gave us a couple best case scenarios in the event the part could not be located at the store and/or if the part had to be ordered. AJ looked for the part at different stores, located it and completed the repaie the next morning. We appreciated how he went out of his way to get the part and made it a priority to complete the job as soon as possible. We also appreciated how accommodating he was to our parent who is hearing impaired and in a wheelchair. AJ was very patient and we never felt like he was trying to rush the job. This has been our experience with other businesses. AJ cleaned up and used care while completing the repair. He also wore a mask and respected the public health mandate due to the coronavirus pandemic.

Meka D.

8/30/2020

The lady on the phone was polite & found someone to come out the same day. Marcellino came, found the source of the leak that another plumber didn't & fixed it the following day. I appreciate the fast & professional service. I would would this company again for future needs & would recommend to others.

Nena C.

1/21/2021

Professional, quick and helpful. Ron was very understanding and Helpful. I can't express enough how efficient and helpful this business was when I called about my crisis.Dee the dispatcher was kind, helpful and so very supportive when I expressed to her my dilemma. The plumber showed up on time and was very considerate of the Covid safety protocols. It relieved my anxiety of having anyone at my home I didn't know. I'm very virus paranoid and I was hesitant about anyone being at my home in the first place, but because it was an emergency I had no choice, but to call. Mitchell was punctual, very professional, kept his distance, wore a mask and he also removed his shoes. I was very glad my nerves were calmed by such a safe and pleasant experience. They're truly economical and will offer options with different price ranges, just to maje it easier on the customer in making a decision depending on the priority of the job. I would highly recommend them a million times more to anyone. They're A-1 in my book.

Antwaun L.

2/18/2020

I want to thank Mitchell.. He helped me while seeing me frustrated in Home Depot looking for a water heater part. He told me what I was doing was right. He didn't have to do that.. I will definitely be coming to Beastbay if I have any plumbing issues... Thank you again Mitchell...

Nashira H.

02/11/2021 12:00:00 SA

I just acquired my grandparents home, and amongst other things there was a lot of plumbing work to be done. I've never owned a home, and everything was so overwhelming, but Carl, Dee, Ron, and all the technicians made the entire process as smooth, and painless as possible. Im really big on customer service, and from the time I spoke with Dee, I knew I was going to hire Beastbay to complete whatever work needed to be done. Dee is like the liaison between you, and the technician, and she does an amazing job. When she says, she will get back to you, or a technician will call you, she makes sure that happens. Once I spoke with Carl to discuss my home in detail, he was so understanding, explained everything, and answered the million questions I had. By the time they started the work Carl made sure that I knew exactly what I was getting into, and never balked when I had questions, or concerns. I highly recommend Beastbay, and will be a life long customer after my experience.

Quynh N.

01/02/2019 12:00:00 SA

I woke up to a nightmare the weekend before Christmas - a flooded bathroom floor with... stuff. What's worse is that I was just visiting my parents' for the holidays, but they were still out of the country until after Christmas - meaning my siblings and I had to deal with the bathroom nightmare on our own. Needless to say, I was freaking out. My older brother and I insisted to call a plumber ASAP, but my sister wanted to try to tackle the issue on our own. We tried to use the plunger to clear any clog, we tried to use drano, we (for some reason) kept flushing the toilet leading to more stuff to come up from the base of the toilet.......

FINALLY we decided to stop torturing ourselves and look for a plumber who would be available to come that same day to help us out. Luckily, Ron responded to my quote request extremely quickly and we were able to set up Carl (I think this was his name, I'm so sorry if it's not!) to come out all the way from past Vallejo to our home in Hayward. Carl worked extremely quick to figure out and solve the issue our system was having. He was extremely helpful and was very understanding of the urgency of getting our plumbing back on track before the holidays.

Beastbay Plumbing saved our Christmas! I would certainly recommend Beastbay to our friends and would definitely use them again.

Ella B.

1/26/2021

I called Beastbay yesterday and told Dee I was frantically in need of a plumber, had a leak coming from my light fixture in my kitchen pantry. She stated she had no one available to help me, but assured me she could have someone out first thing the next morning. I agreed and sure enough she was true to her word. AJ showed up on time, had on his mask, and put on his booties over his boots before he entered the house. And after listening to us give our less than professional plumbing opinion of what we thought the problem was (lol), AJ said he would take care of it and that he thought he knew what the problem was. And he was right on the money.... It was a bad wax ring and he replaced it right away. No more leak and the price was reasonable. I have used Beastbay in the past, had two toilets replaced and my water shut-off valve replaced, and they did an excellent job. Now another great job completed and I'm a happy camper. I plan to use them for future plumbing needs. Thank you Dee, AJ, and Beastbay for a job well done.

Jan M.

12/22/2020

Awesome response time via Yelp messaging. I was able to coordinate the installation visit and parts online. My technician today was Steven Arruda. He notified me that he was available earlier both via text and phone which was great because I work remotely and could have missed the opportunity for an early installation visit. He was both thoughtful, responsible, efficient and timely. I so appreciate the quick response to this service. I would definitely call on this company again.

Jacki G.

8/18/2021

The handle on the shut off valve under our kitchen sink stripped off and ended up causing the delivery of our new dishwasher to be delayed, so I was anxious to get the valve changed and the delivery rescheduled. I was very happy that this company was able to send AJ out within a few hours of contacting them. AJ was just great. He came in, was very personable, put a mat on the kitchen floor to protect it and changed out my shutoff valve in a very short time. He made sure that he cleaned everything up and even put a few of my things back under the sink for me. Their price was very reasonable and the person handling the phones was also very pleasant. I highly recommend them and will be saving their information for any future plumbing work we might need.

Mia K.

8/27/2020

Came around 815am, after we contacted them the night before, and finished by 10:30am. Amazing service, quick and clean. Highly recommend!!!

Edward M.

3/27/2020

It's 11:30am. I contacted BeastBay Plumbing at 8:45am this morning and guess what, my leaky faucet is all repaired and DONE! Within minutes of messaging them on Yelp, I got a response back with a same day time frame. I gave them my number and address and then minutes later, I get a call saying that Carl would be at my home within an hour. Well, Carl finished a previous job early and I got another call and was told Carl could come sooner so I said, Sure!. Carl came, quickly assessed the problem, took apart the faucet, left to go buy replacement parts, came back to fix the faucet, fixed the faucet, took my payment via credit card and off he went. Initial phone call to payment of completed project all took place in less than 3 hours! This company is amazing. Carl was super friendly and knowledgeable about my plumbing needs. If you need a plumber, call BeastBay and ask for Carl! Thank you for fixing my faucet! The dripping was killing me! LOL!

PS - It is March 27, 2020 and BeastBay is an essential service. They are open during this COVID-19 shelter-in-place time. Also, upon entering my home, Carl had gloves on and protected his shoes with shoe covers. Thanks for the extra sanitary steps!

Christopher N.

02/08/2021 12:00:00 SA

Rarely , as a retired contractor, would I have another person do the work that I could. I have gotten to old to crawl under the house so I call Beast Plumbing to fix a leak I found from my waste line in kitchen & bathroom. I had over the years replaced to the line to almost the toilet stack as I remodeled the house. I could see the leak but could not do the work at 70 years old. The lead man, Montecello, took a look and offer two ways to attack the problem. I made the choice to replace the whole line which I knew was the right thing to do. It was a difficult job from my experience working as a plumber for 6 months and was highly pleased that he could give me a good price for the work. It was more than he or I knew but he dug in and got it done, even bring in extra crew as needed. I would never have one of my crew do anything I would not do , so I was very impressed that he could succeed where I could not. Each one of there crew was a respectable young man with great knowledge of their trade. I would hire them for any of my plumbing needs. Christopher Nash

joe r.

08/12/2021 12:00:00 SA

I had them come out to look at a clogged sewer line and their guys were very responsive and honest. Will be my go to plumber from now on.

Manuel A.

1/23/2021

We needed some things done that I couldn't do so we called BeastBay Plumbing and Mitchell came over. He gave us an estimate and did the repairs very well for a reasonable price. We had other things to have inspected like the water heater (just bought our house and didn't get the whole history of it). Mitchell took as much time as we needed to explain our options, answering all our question and gave us estimates for future needed maintenance. He is a lovely person and we felt very comfortable having him in the house. He is also a dog person who didn't mind our standard Poodle observing everything. We recommend him to anyone who needs plumbing needs.

Tanya C.

02/02/2021 12:00:00 SA

They really did an awesome job at my place of worship . Bethel community Church! Thankyou!!!!!!

Kc A.

8/15/2018

Ron did maintenance on our water heater and while at it, he gave us honest opinion on different options and pros and cons on having a tankless water heater.

Overall good experience. He was very prompt on his replies, and quick with giving an estimate he is knowledgeable and had a lot of good advice.

Glad we now have a go to guy for any issues we encounter in the future.

Tina D.

1/15/2021

I was very happy with the services I received, Mitch an his Team were professional, on time an just pleasant to be around. I will continue to give them my busines, I'm jus happy with the service. Hell I'm calling them back for more work, I found another project I'm starting on. Thanks for your service an your Great employees, This company is ALL GOOD.

Paige W.

7/17/2019

My hats off to Robert M. He did a fine job installing my Pelican water system. I got bids from a few different plumbing companies but went with Beastbay because Robert was knowledgeable,
genuinely honest and offered me a fair price. He provided me with a matched quote and his friendly courteous manner created a sense of trust that the job would be done professionally. As expected, he did a wonderful job and fully informed me of my new system.

M P.

10/07/2020 12:00:00 SA

If I could give zero stars I would. I scheduled an appointment, was given a time frame and was told that someone would be out closer to the first half of the time frame and that I would get a call when the technician is in route. I never got a call nor did anyone show up. I called and left a message to have someone call me back and no one has called me back. I gave these guys a try b/c of all the great reviews but unfortunately their customer service is horrible and will not ever consider them or recommend them.

Eric P.

7/21/2021

BeasBay Plumbing is who you want to go with! AJ was excellent when fixing our bathroom showers. Figured out the solution of our leak in a matter of 30 minutes with evaluating the situation very well. Well communicative and fantastic customer service! You will not be disappointed!

stacey w.

7/16/2020

Arrived on time, professional and efficient.
Very happy with Beastbay. They replaced a leaking a Pex valve in our master bathroom

Crystal L.

11/13/2019

Called and got a tech here same day even though it wasn't an emergency! Mitchell was super friendly, he went through everything with me before starting job and provided a very fair quote. The job was done quick and he even went back and showed me pics of when toilets were apart to explain what he fixed and why! Very happy with their work and customer service, I highly recommendation them and would definitely use them again!

Meg E.

4/23/2020

Wonderful and dependable plumbing company. Very easy to work with! Definitely recommend!

Carlos O.

04/05/2021 12:00:00 SA

I am totally satisfied with the work that was provided. My issues were addressed professionally and prompt. The technician was courteous and knowledgeable. I will definitely utilize their services in the future.

Caitlin P.

06/05/2021 12:00:00 SA

Provided great service and thorough feedback on the state of my water heater. Will be going with them for replacement.

Tom R.

5/28/2021

These guys were great and pretty much right around the corner from me which is very handy. The dispatcher (I think her name was Dee) was fun to talk to and got me a same day appointment. Target time was noon to 2 pm but he got here about half an hour early. Steve was the technician and he did a great job of answering all my questions. He was very courteous and Covid-conscious. He replaced the shower valve cartridges and helped me install a hose bibb and explained everything for me along the way. He almost talked me out of the cartridges but my wife was having a tough time with how tight they were so we had them replaced anyway. They are much easier to operate now. I would call these guys again.

Bernard B.

5/27/2021

Carl fixed our issue, gave great recommendations, and couldn't have been nicer. Definitely calling BeastBay again whenever we have plumbing issues in the future. Tremendous service!

Skylar-Storm W.

3/18/2020

Ron is the best in the Bay Area. He is quick, and knows what he is doing. My husband really approved of his work ethic. If we ever have any plumbing problem, we will only call him.

Nate B.

5/20/2021

Woke up to sewage backed up in the basement drain. Beast Bay sent Marcellino out and he took care of it in 15 minutes flat, with a smile and absolutely the friendliest service. In an hour everything was right as rain. So glad I called. Beast Bay is on my speed dial for future plumbing needs.

Mary C.

05/08/2020 12:00:00 SA

You know in todays world it is hard to find help when you need it. Put that with a woman who knows very little about plumbing what do you do?
Wow did I luck out with Beastbay plumbing. They really helped with the best way to complete my project. They were on time worked fast and was very nice to answer all my question and didn't talk down to me.

Then not a week later had to call them again another issue and the same kind of treatment..

So needles to say if I ever have to call a plumber again it will be BeastBay..

Samantha W.

05/07/2021 12:00:00 SA

The representative on the phone who booked my appointment was helpful and kind, and the plumber who did the job (AJ) was prompt, communicative, and professional. I am extremely pleased with BeastBay and will most definitely use their services again if needed. Thank you!

jerome s.

4/30/2020

These guys have done several jobs for me. Always on time, no back talk or attitude, just really nice guys. I let them into my house when I am not home and never worry, they are honest and leave the house like they were never there. The workers are uniformed and clean, I see them VIA my security cameras in my home, so I know who they are. Pricing is competitive and workmanship is outstanding. I would recommend them to my friends.

Etro G.

4/22/2021

No wonder Why BeastBay Plumbing has all 5 Stars. They are in fact exceeded more than 5 Stars! Fastest response! Efficient team and tech would notify you 30 minutes before arrival. We dealt with many other plumbing company in the past but none of them has this type of efficiency! Highly recommend! :)

Wardah A.

4/20/2021

Got the job done, stephen was friendly, informative, and took his time. Hopefully it took care of the clog.

William S.

9/15/2020

WOW! I'm super impressed. I contacted BeastBay Plumbing due to my shower draining slowly. Mitchell arrived (with a mask) was extremely friendly and professional. In a matter of minuets he cleared my clogged shower drain and also went above and beyond and tightened my leaky shower head. I'll use BeastBay and Mitchell for all of my plumbing needs going forward!

Christina C.

02/05/2021 12:00:00 SA

Mr. Maurer of Beastbay was punctual and courtesy. He provided a matter-of-fact assessment of leaking pipes and price quote to me, I think he was a knowledgeable and honest person. Yes, I would recommend him.

Kristina B.

04/09/2021 12:00:00 SA

Great, professional, friendly service. Marcellino arrived early and made a thorough assessment of my house to determine the source of water pooling on my basement floor. He provided a step by step review of the work he was doing so I could understand how to problem solve potential leaking inside the home and on my property. Making an appointment was easy and Dee was able to figure out how to get someone out right away. I highly recommend this company.

Nicole W.

6/19/2020

I have had a water leak for months and just discovered there was an issue when my water bill more than doubled. I reached out to about 9 companies to get quotes on a leak detection since the water company said that's what I need to do to figure out the problem. I received quotes that were high and low but when Ron responded from BeastBay plumbing he said how much it was but, and I quote, let's look and see if we can find the leak first. I was sold. I am not well versed in plumbing nor any other household skill that would benefit me or anyone else so a company that is already looking out for my best interest and not just their bottom line... they get my business! I had scheduled a visit but ended up having to cancel since I wouldn't be home and unfortunately they missed the message and came. I received a call and the gentleman who showed up was so pleasant and understanding that I needed to reschedule. That's good customer service right there since I have had similar situations where you could hear them rolling their eyes on the other end of the phone. Wednesday rolls around and this time I'm home for the visit, Mitchell shows up and is an absolute pleasure to work with. He is beyond respectful (even made sure to remove his shoes before walking into the house) and just an all around honest and good guy. He took at least 2 hours to check every possible option of where the leak could be coming from and discovered it was my main line (leak detection not required). He gave me a price and I hesitated since it is a very pricey job. Mitchell reassured me to take my time and get other quotes if needed, which I did the same day. I found another company that did have a lower cost but I gained so much trust with Mitchell, I wanted to stick with him since I knew I would be in good hands and didn't have to worry about if the company was dependable. He explained every step of the work to me and was so easy to talk to. As a woman and someone who looks young, I find there is a lot of mansplaining when I have work done to my home and there was none of that going on with Mitchell. In addition, Mitchell went out of his way to not only fix a flapper on my toilet that was the wrong size but fixed my front door that was misaligned and didn't close right without me asking. Talk about full service! That right there shows someone who cares about the people they work with. I can't say enough positive things about Mitchell and BeastBay Plumbing. I will absolutely be calling them when I need plumbing services in the future.

Libnir T.

1/22/2021

Great job. Marcellino did a great fixing my hot water leak. Thank you again for your help. 5 STAR SERVICE..

Darin J.

1/13/2020

BeastBay is the truth. Fast ,reliable, honest service. Ron, came on a Saturday afternoon and completed a hydrojet of our main line in no time. Will be my goto service going forward.

Nicolas S.

01/05/2020 12:00:00 SA

Ron was gracious enough to answer our desperate call for his services on New Year's Day. He arrived within a couple of hours and helped us immensely by snaking and hydroflushing a backed-up sewage line. While not the ideal way to start the New Year (we had some choice words for the poor luck!), Ron set our minds at ease with his timeliness, great attitude, professionalism and great communication. He got the job done quickly and with a smile. Couldn't recommend him more. Will definitely be contacting him again for all our plumbing needs. Thanks Ron!

Katherine B.

10/20/2020

Beast Bay responded to my Yelp inquiry within minutes and scheduled a free estimate for the next day. The quote they gave was very reasonable and I did not even bother with a second quote. Did a great job fixing a crossover issue and installing new fixtures for a shower. Professional, friendly and prompt. So glad to find a great plumber.

Faye S.

5/17/2020

BeastBay came out quickly for a quote. They were my mid quote and I felt they were reputable, so I went with them. I had a broken sewer pipe under my house and raw sewer was running out so I was definitely at the plumber's mercy. They fixed it quickly and they were professional. Although their Yelp page says masks and gloves would be worn due to COVID, no mask was worn while in the house. If you want them to wear one, be sure to ask. I am pleased with their work, but seeing it took less than a hour to fix, I felt like it was very expensive. But again, they were my mid quote and they were crawling under the house, and fixing a sewer line that had to be fixed, so I had to pay whatever they charged. I would use them again.

Stacy R.

5/24/2019

We had Beastbay install an ADA wall sink for our bathroom and switch out our kitchen faucet. They were prompt, had reasonable rates, and did a great job. Would definitely use again.

Allan S.

10/31/2019

Placed my inquiry for a sink problem in the middle of the night and they responded first thing in the morning. They were very courteous and were able to come in the same day. Raphael(?) was very kind and answered all my questions in a satisfactory manner. They did not try to nickel and dime me and they explained every procedure they were going to perform. Very satisfied with their service

Rick B.

11/30/2020

Beastbay Plumbing came and fixed my clogged sink. Exceptional service. From the moment I scheduled an appointment to the moment they left, I knew I was dealing with true professionals. I got a text alert confirming my appointment, and also a text alert when they were on their way. They explained to my wife what the problem was and gave tips on preventative measures to avoid future problems. A+ service! Highly recommend.

Ritchie S.

11/20/2019

Carl was awesome! Super friendly and knowledgeable. Beastbay are my plumbers now! Thanks again!

Yasmine C.

1/19/2021

Yes I would like to give beast bay plumbing a 100% in the job that they did for me I was very pleased very very pleased with the job the young man Marcellino did for me he did a wonderful wonderful job above and beyond and before he even started he told me that he would not leave until the job was done and everything was running smoothly. Family owned business... Vallejo's own... I would HIGHLY RECOMMEND THEM FOR ANY PLUMBING JOB.... ...thanks again a very satisfied customer...Yazmen C.

Geoff W.

1/14/2021

Beastbay Plumbing repaired my main kitchen drain line and jetted out the line. They were very responsive and Stephen did a great job analyzing and diagnosing the issue. He was very professional, courteous, and was careful and patient to make sure the job was done right. I appreciated the quick, friendly and professional work.

Bailey R.

9/26/2020

I have had Marcellino come to my house for various different projects, big and small. He was always on time and professional with a fair price. Definitely recommend BeastBay Plumbing and we will definitely ask them back for future issues!

Alyce B.

01/10/2020 12:00:00 SA

Beastbay helped me out quick, fast and in a hurry! Ron, the owner, personally came out within 24 hours and took care of a two drains that were making my life miserable. Super friendly and did the job right. And did I mention they were half the price of the big plumbing companies?

Brittany L.

8/13/2019

Amazing service! Highly recommend! They just fixed a huge toilet issue we were having and before they fixed our sink drains! They are extremely nice and great work!

Annie P.

07/10/2019 12:00:00 SA

Contacted a few plumbers at midnight as I was panicking and to my surprise I got a response from Ron of Beastbay Plumbing. My toilets were backing up into the shower and tub after flushing and no matter what my husband and I did, the water would not drain. Ron said he would come between 8am-10am showed up at earlier at my request. Was able to explain the problem and provide some options without pressure. My problem was a temporary fix and I have to make some decisions on a permanent fix. I will definitely call Ron again. Nice guy. He's based in Vallejo and services most of the Bay Area.

Aiesha C.

8/21/2019

I noticed a leak in my ceiling Saturday afternoon. I looked on Yelp and found Beastbay plumbing. They were able to get someone out on Monday 08/19/19. I was afraid they would have to cut my wall open but the technician, Marcelino was able to assess the issue by crawling up into the attic instead. He was very kind and professional. He was upfront and honest with me about it not being a plumbing issue but rather an HVAC issue. He graciously referred an HVAC guy that will be out next Monday. Hoping for the best. But if I do have any plumbing issues I will definitely be calling Beastbay to come take care of it. Thanks guys.

Dominique A.

8/16/2019

We were having a small problem with our toilet and decided to try Beastbay Plumbing. When calling to make an appointment the person who answered the phone was extremely helpful, nice, and quick to get my questions answered! They dispatched Marcellino to our house and he did a great job not just fixing the toilet but also explaining what happened and what we can do in the further to prevent the issue. They are very professional and get the job done right.

Lynn M.

5/29/2020

I cannot thank BeastBay Plumbing enough for replying to my message and coming down so quickly to fix our clogged drain for the washing machine ...the water just would not drain and Robert was assigned for our project ready with his mask and gloves on which was a comfort for me ...he also came down even earlier than promised and he snaked our drain twice and it finally got unclogged ... during such a time as a pandemic I did not want to wash my laundry at the laundry mat ...Robert was very prompt and professional he explained the problem and he got to work on it right away ... the first time we snaked the drain it was still flooding so the second time he used a bigger machine and it did the job!!! The rates are also very reasonable...Robert was also very knowledgeable of water heaters too which we do need servicing in two months so I know who to call for that now thank goodness ... I paid in cash and was given an email receipt :) started my loads of laundry and no more problems yay!!!! Thank you Robert!!! Stay safe and thank you for working during these crazy times!

Gene T.

05/07/2019 12:00:00 SA

He came and tried to clear a drain. Unfortunately he couldn't and said it was on the house and didn't charge me. He did offered an alternative to add a drain service port but timing was an issue. I would use him again if I have the time.

Linda C.

1/27/2018

We found this business on Home Advisor and have been delighted with their service. The owner, Ron Burris, is very personable but more importantly, very professional. He is knowledgeable both about his products & services but also about local code requirements. He and his team arrived on time, completed the replacement of our 50 gallon water heater in a timely fashion and completely cleaned up after themselves. We will not hesitate to use them for any future plumbing projects we have.

Mary M.

10/24/2019

I know nothing about plumbing but Carl, Dee, and Robert knew what I was talking about and did everything I asked. I had my galvanized pipes re-piped and two recirculating pumps installed. Carl was personable and extremely capable; Dee co-ordinated the work and followed through when I had questions; and Robert was the sweeper, coming in and quickly handling a quirk that didn't affect the job but Beastbay cleaned it up no matter.

I think this company is special.

Mary McBride
Berkeley, CA

Matt M.

1/16/2019

The booking process was easy and they were at my house within hours to help with a leaking water main. Repair was done in an excellent manner, and Brooks, the plumber, was outstanding in customer service. Also, they don't charge to show up, so if you have an issue, you can have them take a look without paying a fee unless service is rendered. Excellent!

Fatiisha R.

11/07/2018 12:00:00 SA

Ronnie and Carl are awesome! I was so impressed by the fast response, very reasonable pricing and high level of service. My water heater went out and Carl responded within 30 mins of my call to evaluate and give me a price. 2 hours later, I had a new water heater and more importantly, hot water! I would give them more stars if I could... great job guys!

Eddie S.

06/04/2019 12:00:00 SA

Had the pleasure of having the owner, Ron himself, come and help me with my problem. He was courteous, knowledgeable and gave good explanations. Would recommend him. Thanks Ron!

Sittinghorse1 C.

12/04/2020 12:00:00 SA

I will NEVER use another plumber other than BeastBay! All my drain lines were backed up and I was a bit frantic. I called 2 plumbers prior to calling BeastBay: 1. The first didn't even show up 2. The second was flat out rude.
When I called BeastBay and spoke with Ms Dee, I felt like I was talking to someone I knew who actually cared. Robert (plumber) came right on time, explained everything to me and told me what I could do to prevent it happening again. He actually praised the owners of the business and said he would never work for anyone else. (Now THERE'S an inside recommendation!) The second person from BeastBay who now felt like a friend. When different equipment was needed to solve my problem, Marcellino came running and was there in 15 minutes with what was needed. And did a great job! I know I need new pipes but cannot afford them and was dreading a sales spiel....it never came. So RARE when good people care and make your life easier...I am a customer for life!!

Kaylani F.

5/17/2019

Ron just fixed my stopped up garage sink. Hes super honest, respectful, and family oriented! The whole experience was fast and friendly, he explained everything while doing it ALONG with suggestions to avoid future problems. 11/10 would recommend to family and friends!

ruth s.

10/07/2019 12:00:00 SA

This is an updated review. I initially had a negative experience due to a judgement error on the time sensitive nature of my clogged toilet. The delay resulted in a flood affecting my carpet. The turn around came when the owner, Ron, followed up with me to make things right.

Ron reimbursed the full $500. for carpet cleaning and pad replacement.
He debriefed with his employee to make this a learning experience.

I believe that was the right thing to do. Ron earned my recognition for being responsible about the work his company does and the reputation he is building.

Elia P.

10/06/2020 12:00:00 SA

My toilet was acting like a jerk and I reached out to BeastBay Plumbing. They were at my house that same day and fixed my problem. Marcelino was very professional, friendly, and even offered to check any other issues I may have. The toilet was my only issue but now I know who to call when something else comes up. Thank you Marcelino for helping me out and letting me know about the snake thingy for the toilet.

D P.

3/14/2020

Mitchell did a great job. He thoroughly explained what the issues that I had and what needed to be done to fix them. Everything is working perfectly now. I highly recommend Mitchell and Beast Bay Plumbing for any of your plumbing needs. I will definitely contact them for any future plumbing issues that come up.

Benjamin J.

06/09/2020 12:00:00 SA

Are plumming services costly? Yes. However, the knowledge shared with us about the multiple issues we were having is priceless and will greatly help us moving forward. We purchased our home new five years ago and needed a few items worked on. Raphael was fantastic. Extremely knowledgeable, helpful, and nice. I rarely rate businesses but our experience was exceptional!

Jessica A.

1/14/2020

Excellent excellent service! Mitchell helped us upon move in. He was very polite and professional, it was wonderful having an expert who sees and addresses things that we aren't familiar with, he is very conscientious and really cares about his clients and their homes and that things are working properly. He was quick and efficient to get the job done. Highly recommend BeastBay Plumbing, very well run business with great service!

Marianne K.

8/30/2019

Beastbay company is an excellent company. Marcelino, is a wonderful plumber and very patiently explained the problem to me. He gave
me a very reasonable quote.
Marianne Keenan

Katy Y.

08/10/2018 12:00:00 SA

Overall had a good experience with Beastbay, who came out to replace some old pipes underneath and outside of our house. Ron was easy to work with, and Carl did an effective and thorough job with the replacement work itself.

Bernie C.

10/01/2018 12:00:00 SA

Hiring Beastbay to replace the water heater at our place of business was a great decision. Ronald and his staff were very professional. It was a smooth process from the time we requested for a quote to scheduling and installation. Everything was straightforward. Keep up the great work Beastbay!

Dexter G.

11/15/2018

Ron (owner) came by to do a maintenance water heater flush which I should probably do more often to get the sediment out. Amazed by how much sediment I had in that water heater. It was great doing business with Beastbay Plumbing. Learned a lot about water heater maintenance in general. Best part was it's a local business.

James T.

3/22/2020

I wasn't home when one of the guys arrived, he waited me for more than half an hour and still was extremely polite. Turned out there was nothing wrong with my sewerage, he still tried his best to help. Will definitely go back to them if I ever need a plumber!

Jeff D.

5/16/2019

On Saturday 5/11, my water heater wouldn't lite. Called beast bay and left a message. Got a call back within half an hour. They said they could get someone here after noon. Carl came and diagnosed the problem. He said he could put a new one in that afternoon. He did the whole thing within 31/2 hrs and all is great. Very good job, thank you very much.
Jeff D
Vacaville

Sarah B.

4/22/2019

We had a backup of our sink and laundry line. I looked up on yelp some local plumbing company's after calling our other one and they were booked solid. I have seen the Beastbay trucks throughout our town and saw online that they had 5 stars. So I gave them a call and within 2 hours they were pulling up. Johnny and Ron were very friendly and very informative. Johnny came in and explained in detail what had been done and other future options if anything would happen. We are very happy and satisfied with their work. Will be calling them again if any future issues arise even though we hope we won't need any more repairs. Both gentlemen were personable and professional. Thank you Johnny and Ron.

David G.

7/31/2018

If I could give 6 stars, I would. I used Angie's List to find a plumbing service. Beastbay was the first to call and they gave me a quote over the phone. Just talking to Ron over the phone gave me a good vibe. I told him I would call back ( being an untrusting person when it comes to service ). I called 12 other plumbing outfits and customer service and pricing were unmatched. When Matt arrived to do the job he was kind and professional. This will be the only plumbing company I will ever use

Jacara D.

5/16/2020

I called beastbay plumbing due to my kitchen sink not draining and my toilets was backed up. I've used their services Before and was very satisfied with Mitchell. So when we had this problem it was a no brainer to call them again. Demetrius the dispatcher was also amazing. Very good sense of humor and made Mitchell available to us again in the next 2 hours (12pm). Once Mitchell arrives he scoped out the problem and was ready to work. BUT my landlord was not reasonable with what i thought was an amazing price. Mitchell waited around for a very long time, I'm guessing an hour just so my landlord to not agree and go with someone else. Mitchell went over and beyond what i expected him to do while he was here. This man deserves a raise. He so professional and just overall a great person thanks beastbay.

Georgette J.

10/11/2018 12:00:00 SA

His name is BROOKS . Fast professional and reliable. On time and all business. I like that he didn't waste time with too much talking. He did his job, settled up with my landlord and we said our goodbyes. I would recommend him for your plumbing repairs. I will use him in the future.

Stewart H.

6/26/2019

I had a leak in the water supply line just outside my house. These were the only guys that responded to my request. They found the leak about 1 foot down next to the house and did a great job fixing it. My only issue was that they charged me $1400 for about 3-4 hours of work.

Sv U.

8/20/2019

Hiring Beastbay Plumbing is always a great decision! About a year and a half ago, I met Ron and they did the two shower tub enclosures, fixed an outdoor leaky faucet, replaced the ball valve in the front yard and updated the plumbing fixtures for our washer and dryer. This week, I had an old water heater that needed replacing. Everyone was great: from Dee the best dispatcher, Robert who assessed the situation and patiently explained in detail various options and Mitchell who did an awesome job replacing the water heater and necessary connections. I would definitely recommend Beastbay Plumbing for their quality work, honesty, professionalism and really caring about their customers!

Joseph K.

09/03/2019 12:00:00 SA

Had a clogged outdoor drain. Called for someone to come out and take a look. Mitchell showed up the same day and was extremely helpful. Turns out that tree roots had broken the pipe and there was nothing they could do but recommend a replacement. He still tried for over an hour to break through the stubborn roots. They even gave me a discount because they weren't able to clear it. Would definitely call them back. Didn't feel like they were trying to overcharge me and even gave me some good suggestions on alternatives to replacing. Great local company!

Nicholas B.

7/21/2018

I had a broken valve on the wall were the refrigerator is hooked up and I could not unhook the Ice Maker/ Water line with out water spraying everywhere. I called Tuesday and Spoke with Romnie and explained the issue and sent pictures. I was able to get a quick appointment Thursday Carl came out to assess and fix the problem. Carl noticed science the Valve was broke water had been dripping in the wall so he cut out the wet sheet rock and replaced it.. awesome service Efficient and clean and made sure the problem was fixed properly.. Definitely a 5 Star recommendation.

Dorian F.

11/29/2018

I wanted to take the opportunity to say how much I appreciate Ron forgetting back to me concerning a Plumbing issue I was having. They were very busy, but one thing that I do appreciate it that they took the time to let me know, Although at this time our schedules couldn't mesh. Thank you for your consideration. I will keep you in mind for my next project.

Best!

Amy B.

3/29/2020

I noticed my water heater was leaking on a Sunday morning. I texted this company as well as 3 others at 8 in the morning. BEASTBAY plumbing gave me an immediate response. They actually asked me if I needed them right away. Knowing it was something that could wait, they scheduled an appointment with me for the next day between 8 am and 10am. They came in the time frame they said and were able to replace my water heater the same day. They were efficient and cleaned everything up better than before they came. I would definitely recommend this company! I will also be recommending this company to all of my clients. Thank you BEASTBAY!

Bobbie C.

11/21/2018

What can I say: absolutely amazing service and care provided. The day before a holiday no less. I'll use these guys from here on out. High touch customer service!

Maria C.

07/06/2018 12:00:00 SA

My water heater went out. Ron from BeastBay Plumbing was the 1st to respond. From the time I searched for help til he called I think it was less than 10 mins. He arrived at my house about 40 mins later. He assessed my issue n gave me a cpl of options & 2 estimates reflecting the options. He was professional & explained everything. He also drained my water heater so it would cause any water damage!! By the next day when I got home from work, I had running hot&cold water once again!! Now that's service!! I highly recommend BeastBay Plumbing and I plan on using them for any other mishaps that arise!! Thank you Ron you were great & an angel!!!

Amy B.

04/10/2018 12:00:00 SA

Beastbay responded to me quickly and worked late into the night to help restore my water. They rolled with the punches on our tricky repair and were responsible and friendly in the process.

Isabell A.

3/16/2020

Great Service! He came out at 9:30pm past hours on call to help us out with our plumbing issue because our toilet wouldn't flush and now that the city is being quarantined this was reallllly needed. Literal life saver! Such great service!

Terry S.

8/15/2019

We hired Beastbay Plumbing to do some plumbing repairs and installations in our house. They entire experience was top notch. Their technician, Mitchell, was very friendly, helpful and is an outstanding employee! We highly recommend this company!

Daniel M.

7/28/2018

I was thinking about a tankless water heater. Went onto Home Advisor typed in my project and zip code. Home Advisor sent me three pro's to call. I filled out my information and project. The last pro on the list was Beastbay Plumbing. Before I could shut down my IPad my phone was ringing... it was Ron from Beastbay Plumbing. I explained to Ron my interest in a tankless waster heater and some basic pricing. I scheduled an appointment Ron who said he could be at my house within 1 hour. Ron crawled under my house checked pipes,gas line,access and explained the pro's & con's of mounting the tankless outside opposed to inside. I opted for inside. I started thinking about the 93 year old water pipes in our house and the rust build-up in those pipes. My concern now was rust flakes from the build-up in the pipes going into my new tankless. I then asked Ron to give me a estimate for a re-pipe with the tankless. Not only was Ron's estimate competitive, the selling factor for me was Ron @ Beast Bay Plumbing's promptness. Ron completed the job in 3 day's with minimum water service disruptions. During the entire process the hot water was on by the end of each day.

Thank you Ron and Matt for your unsurpassed customer service.

Sav F.

12/30/2019

We had a serious back-up issue (toilet & main) and Beastbay was the only plumber available on Christmas Eve. Demetrius addressed our concerns and made a call to the owner and Ron personally came out and helped clear the main. The day after Christmas Raphael finished the job by installing a 2-way cleanout pipe. Demetrius, Ron, and Raphael are one of the most respectful people you will ever meet. I highly recommend!

Rudy S.

8/23/2018

I was super excited about the fast and the qaulity of work that my family received. Ronnie did great and his team did great quality work.

N P.

3/30/2018

Beastbay totally saved the day!!
I am dealing with my horrible warranty company American home national warranty who kept assigning low rated incompetent plumber after another to fix my gas leak. Dealing with plumbers that either lacked skill or just didn't show had me very upset , especially because now we are on day 6 of no heat or gas in 40-50 degree temperatures.
After 1 week of no heat or gas and maximum frustration I called Beastbay. I spoke with Ron who was very professional and took the time to listen to my frustrations and concerns. He provided me with a SAME DAY appt. and later that day Ron and Matt arrived on time to asses the problem. I was provided with a quote, he then got approval from my warranty company,fixed my leak and waited with me until pg&e arrived to turn the gas back on.

1 DAY!!!! Not 1 WEEK American Home National Warranty maybe you can take some lessons and/or contract with this wonderful company because that is what competence looks like!
THANK YOU AGAIN BEASTBAY PLUMBING!!!

Charles B.

3/22/2018

Great team, great work. On time and clean with great communication through the whole job. Cheers!

Yanping C.

08/03/2019 12:00:00 SA

Ron replied quickly and sent his guy to come over on the same day. The technician was very knowledgeable and fixed our sink faucet in 20 mins. Highly recommend!

Aimee K.

02/11/2018 12:00:00 SA

Yesterday Beastbay Plumbing installed a new garbage disposal for me and also replaced the plug in my bathroom. They did a great job. They came in time and cleaned up after themselves. The owner, Ron Burris, is my neighbor so I knew his company would be reliable.

Janet B.

10/22/2019

Marcellino is knowledgeable, professional and efficient. Thank you Beastbay! I would recommend you highly to everyone!

Sarah C.

10/07/2019 12:00:00 SA

we had terrible water pressure in a newly installed shower and the contractor could not fix it. Beastbay identified problem straight away and fixed it quickly. Shower is working really well. they worked cleanly, were knowledgeable and arrived right on time. would definitely recommend.

Jessica b.

3/21/2018

Requested service and they responded within minutes. We are very pleased with the service I highly recommend them!!

Will C.

9/18/2019

I called Beastbay Plumbing because I had only cold water. A homeowner's nightmare. Ron, the owner came to my home. He discussed options to address this issue. After much discussion I decided to get the Tankless Water Heater. We scheduled installation for the following day.
Rafael, a Beastbay Plumbing employee was at my home at the appointed time. He explained what he was going to do and began his work. Answering my questions as they came up. Professional, patient and respectful. This was new technology to me and I had lots of questions. He explained and re-explained as needed.
Upon completion all debris was removed-including the old water heater and I had a working knowledge of my new Tankless Water Heater.
When I need anything (car, furniture, refrigerator, plumbing, etc.) I always reach out to local companies first. Keeping money in my community is important to me. It is not always possible to support local business for various reasons.
Beastbay Plumbing makes it easy to support a local company. All the staff that I had contact (Miss D-Office Manager, Rafael and Ron) made me feel that meeting my needs are important. All were punctual and took pride in their work. They are now my first call for plumbing services.

Shirley C.

7/20/2019

I contacted home advisor for a leak coming from the back of the toilet. They referred Beastbay Plumbing. Turns out all it was a hose needed tightening. I also needed new cartridges in my kitchen faucet. Carl did an excellent job! He was quick, professional and personable. I'd highly recommend him and Beastbay Plumbing!

Vicki O.

5/14/2018

As soon as I put a request on Home Advisor for a leaky shower, I was contacted right away (the only business who contacted me). I scheduled an appointment for the following week as I was going out of town. They called me to confirm that I still wanted service the same day, then showed up on schedule. After assessing the problem, Matt was able to repair the leak quite quickly and only charged me the call out fee as it was an easy job. Great service!

Carmen L.

4/22/2019

I couldn't be happier with the service I received from Beastbay. The owner Ron is amazing, he was super nice, polite and very personable. He moved things around so that I could get my shower fixtures replaced on that same day. The plumber that he assigned me (Carl) arrived earlier than promised, was also very nice, polite and finished the job faster than expected also and did an awesome job. I can't say enough nice things about this company. I highly recommend them for your plumbing needs. You won't regret it!

Cedric A.

8/15/2018

5 stars all the way across the board. excellent service and very prompt and professional as well as informative.

Katharine N.

1/29/2019

I cannot speak more highly of Ron and his team. We woke up 10 days after moving into our new home to find a broken and overflowing toilet combined with an overflowing sewage pipe outside. We only have one bathroom and I am pregnant so this was a definite emergency. I texted Ron, who I had met the week prior, at 8AM and he was at my home by 1:00 with a team, equipment and a plan. His nephew installed our new toilet while he checked every pipe and line possible. He walked me through everything they were doing and all the prices prior to starting any work. He was so kind and understanding, even giving us recommendations for flooring and electrical people. Both my husband and I couldn't be happier with Beastbay Plumbing, thank you for saving the day!

G R.

12/14/2018

Ronald was responsive and efficient. He was also less expensive than Mr. Rooter. Hopefully won't need to but will use him again in the future.

Joaquin J.

11/21/2018

I got a call from Ron within a few hours of inquiring at Angie`s List. We set up an appt. for the next morning. I got a reasonable quote for my shower valve and fixture replacement and made an appt to get it done. Matt came and did an excellent job taking great care to do a tidy job leaving hardly any mess on winter`s first rainy day. Meanwhile we found a different problem with my water shutoff valve which he took care of the same day. I would highly recommend Beastbay for any of your plumbing needs.

Mike B.

5/25/2018

Beastbay plumbing was excellent. They were on time and very courteous. Matt immediately diagnosed the problem and recommended several options for repair. Matt kept me apprised of when the parts were expected in and when they could install. I am very happy with the results. Thank you

Ken L.

08/02/2018 12:00:00 SA

Great customer service. Great response. Fixed my toilet fast and also gave advice on other things going on in my home.

Richard S.

02/11/2018 12:00:00 SA

Ron was very professional. He was the first person to call after requesting a contractor from HomeAdvisor. In addition, he was prompt and on time. He installed a gas line from our meter to the kitchen and was very knowledgeable, courteous, and organized. We are very happy with the install. I intend on hiring them again to replace my water heater. Good overall experience.

Ross P.

01/01/2020 12:00:00 SA

I requested a mass request here in yelp for plumbing inspections for a house I'm trying to buy. I received a response from Beast Bay in less than 5 minutes. Was able to quickly set up an appointment with them. But before completing the appointment setting.. he asked me some questions about my concerns and specific things that I'm trying to do. I explained everything to him and sent him pictures of the previous general home inspection that was done a month back. He was able to give me a better insight on the matter which made me feel so much more confident about the house I'm about to purchase. He also educated me on future maintenance or repairs that I need to get myself ready for. He told me that he can still do the inspection if I wanted to continue with it but he said all the info I have should be enough to make an educated decision on the purchase. So to summarize.. super quick responses, flexible appointment times, super knowledgeable, was able to explain to me clearly what I needed to know, gave me quotes on future repairs if I needed them, even recommended to not proceed with the inspection and just save my money since I already have the info that I needed.. talk about being an honest business!! They haven't even fixed anything in my house but my experience and interaction with them is already so awesome.. I would definitely go with them for any plumbing needs that I may have in the future.

Joey J.

10/13/2018

Beastbay Plumbing is positively one of the best companies with which I've had the pleasure of using. I just purchased a townhouse, and I needed to have a gas line installed to service a gas stove/oven. I called a plumber that I had used in the past, and their quote was astronomical. The second plumber I called sent me a quote that was more reasonable, but the company was not available to begin working for at least 2 weeks. Beastbay was the third company I contacted, and like the saying goes, third time was the charm. I called for a quote on Monday afternoon; Ron, the owner, came out Tuesday morning to work up the estimate, and he had an installer there to complete the work on Wednesday morning. The plumber that completed the work arrived on site, at the BEGINNING of the two-hour start window (something I've rarely experienced), and completed the installation in under 2 hours. Furthermore, the estimate included the installation of an earthquake shutoff valve, to meet the local code, which was left out of the previous quotes I'd received. All in all, Beastbay Plumbing offered prompt, professional, extremely competent service, and I will definitely be calling on the company again for future plumbing needs.

Arlene M.

11/09/2018 12:00:00 SA

My water heater started leaking earlier this week. Coincidentally, the next day I had an appointment with PG&E to do a safety check on my furnace. So I had PG&E look at the water heater. They told me it was a small leak, but I really should replace the old water heater as soon as possible, especially if I were going to try to sell the house (which I am). I looked up Lowe's but they called and had no installer, so I looked on Home Advisor and filled out the online form. They sent back an appointment with Beastbay for that very morning and then called. They said Beastbay would call, but within 15 minutes, Brooks from Beastbay was at my door. He looked at the water heater, gave me a price to replace it, and then went to get the heater and other supplies. Within two hours I had a new water heater installed. Great, fast, expert service. Brooks was great. I know I could have gotten a better price if I had looked around; I think it was pretty expensive, but it was worth the piece of mind of having it done right and having it done fast. Highly recommended.