James S.

07/12/2023 12:00:00 SA

We needed the galvanized steel water lines in our crawl space replaced with copper pipe. On top of the pipe replacement, we needed a water line added for our fridge, a water heater replacement, increase to system water pressure, and to replace our shower heads. José S. came out to the house for a quote and was extremely knowledgable and professional. The quote was reasonably priced and I felt very comfortable putting the job in José's hands.

We had to reschedule our job last minute after getting sick and the team was very flexible.

José and Kiké completed the job in the allotted time frame, and delivered on all of our requests. They even patched the drywall for us. We couldn't be happier with the outcome. They were both extremely professional and courteous while working at our home. I'd be happy to call José for any plumbing needs we have in the future.

Jeff R.

6/16/2023

Contacted Oakland plumbing and rooter for a low pressure shower. Jose S. Diagnosed the problem immediately and fixed it in seconds. (Clogged shower head). I asked for a proposal for a complete repiping of the house. Jose Sanchez and crew completed the entire job within time frame and budget. Truly a very professional plumber. Very personable. We are very happy with the finished job and would recommend him to family and friends.

Mel S.

07/11/2023 12:00:00 SA

Had a small clog this morning with our toilet and called a bunch of places and did quote requests on Yelp.

Quality:
- A lot of places wanted to charge $150+ to remove a small clog (we've had this issue a few times and plumbers are able to fix it within 3 minutes, so $150 is quite a bit)
- After talking to Ygnacio (from Alameda Rooter) and explaining the issue, he sent two folks over right away from Oakland Rooter (thanks Ygnacio!) - sincerely appreciated the quick response and service
- Jose and Juan came over and covered their shoes (much appreciated as we don't wear shoes in our house) and were super professional and kind. They identified the issue, fixed it quickly, and actually explained the issue to me (I've had other plumbers just fix the problem, take their payment, and leave)

Would highly recommend Alameda Rooter and Oakland Rooter (Ygnacio can route who is available first). And will definitely keep Jose and Juan's number handy.

Yoko O.

07/02/2023 12:00:00 SA

It being July 3, adding more stars to Oakland Rooter's rating is very appropriate!

I woke up to a flooding kitchen with a leaking faucet.
Called Oakland Rooter. The owner called me, assessed the situation and sent me Alberto. Alberto was very thorough in identifying the cause of the problem. The faucet, being old, had finally broken. He went to Home Depot and picked a great faucet for under 200!!! He came back and installed it and left a clean area.

What a great guy. Master of his craft, thorough, punctual, and professional. Ygnacio (owner): hang on to Alberto! He is awesome!

Once again, thank you, Oakland Rooter, for living up to your 5 star reputation!

Michael M.

6/15/2023

Our kitchen drain was clogged and the first company that came out didn't have a long enough snake to clear the blockage. I chatted in via Yelp and they were able to come out the same day. Jose M. was our assigned technician and he was super helpful and accommodating. He cleared the blockage in the first pass and was friendly and courteous.

Highly recommend!

Daisy F.

7/25/2023

Our upstairs toilets were both clogged. I called and left a message. Then within an hour, I received a call back. They provided free estimate onsite. After comparing with other two pluming companies, this place has the best price. And Oswaldo is very honest and professional! He came another day to unclog the toilets for our house. Efficient and considerate. He cleaned the bathroom floor and stairs afterward because of the dirty liquid spilled on my carpet from the snake machine and the toilet pipe. Easy to make appointment. Overall, I will recommend this company!

nancy f.

6/27/2023

I see why this company has all five stars. Andres was the heart of professionalism, respectful of our old home, gave us a detailed professional bid. Showed up on time, completed the work with high quality equipment and finished on the money and within the time.
Zero complaints on our side. All complements going to these consummate professionals.

Tom T.

7/18/2023

Responsive, reliable and reasonable. I called In the morning, got an estimate a few hours on the same day and they began working on installing a new water line right away. They even have a 1 year warranty that hopefully we won't have to use. If you're looking for a quick and efficient fix, go with these guys. The price is a bit higher than some other companies but you get what you pay for.

Joey M.

10/16/2022

Elaine Benes: Different pipes go to different places! You're gonna mix 'em up!
George Costanza: I'll call a plumber right now!

-Seinfeld

Da Scene: This time it was a faulty p-trap under the kitchen sink, slow drip leak flooded the cabinet bottom spilled onto the hardwood floors overnight., not a great wake up to a Saturday morning. Hand tightening the nuts didn't help so YELP! to the rescue. Contacted our friends at Oakland Rooter & Plumbing via the messaging/quote function. They arrived on site early Sunday morning...

Da Work: We've had several jobs done by this team over the past 2 years, all with fine results:

- Toilet replacement and drain cleaning
- Kitchen sink faucet/fixture replacement
- Run/route gas lines for new stove and oven
- Another toilet replacement and bidet installation (LOVE the bidet, gonna have them back to install them on the other toilets).

A quick inspection of the leak and a replacement of the p-trap was needed, wasn't the nut/s but a crack in the pipe. Technician had the parts and was done in an hour, would've taken me 1/2 a day for sure!

Da Service:

-Good communications from initial contact through job completion. Was kept informed on work, changes, cost, timeline throughout.
-Courteous and tidy (boot coverings, masks, gloves, left the work site clean)
-Skilled technicians completed work with excellent results and pretty quickly

While it was different technicians each time, they have been consistently excellent, this shows me that it's a CULTURE of the company leadership from dispatch, to technicians, to back office - they care about doing a great job and keeping their customers happy - even gave me a break on this job as a repeat customer. Quality, Customer Service, Value... I'll call them 1st every time!

Michael S.

7/20/2023

When our hot water started going from hot to cold in the middle of a shower it was time to get someone to check our old tankless water heater. I requested a quote and Oakland Rooter responded in less than 10 minutes. After a brief phone call I was scheduled for 9am the next day.
Odi arrived before 9 and after checking our heater, he recommended a new one as ours was too old and a cleaning would just make it worse. He went back to the shop, picked up a new one and had it installed and running before noon! He was extremely friendly and polite and did a great job. Thank you!

Franz T.

3/17/2023

Another wow company. I got a recommendation from a neighbor who had them update his private sewer later (PSL). They provided great service from start to finish. Jose of Oakland Rooter delivered the quote promptly. It was a highly competitive quote. They were able to start the project the week after I accepted the quote. My PSL was updated within a day. Due to heavy rains, the sandy ground under my driveway was soaked and very wiggly. They needed time for water to lower and the sand to stiffen. About a week after updating the PSL, they returned to finish the job and filled the hole with cement. Oakland Rooter checked all the boxes...responsive, competitive pricing, quality work, and great customer interaction. I recommend this business and would use them for future projects.

Mike L.

2/19/2023

I recently had a garbage disposal issue of which I requested quotes on Yelp. A couple businesses responded, Oakland Rooter & Plumbing was one of the first.

When I chatted with one of their customer service reps, Ygnacio, I described to him that my disposal sounded jammed after pouring some soup down the drain where some of the contents went down and that they weren't any bones, and that my sink would drain but slowly. He asked me some questions: does the motor still run?, what happens where you press the reset button? Based on what I told he, he thinks that my disposal was jammed and he suggested using an allen wrench to loosen one of the panels which usually fixes the problem. I appreciated the suggestion, but I didn't have any allen wrenches and I'm not too handy.

Ygnacio dispatched Spencer and Samuel to come in a couple days. He gave me their names so I knew who to expect and I told them not to ring the doorbell because it'd freak out my dogs. The morning of, I got a text from Spencer that they were on their way.

When they got there they were wearing masks and had shoe booties. They were able to diagnosis the problem, after loosening some of the screws there were some large seeds that were jamming the unit (these were seeds from a dried plum that is often used in Chinese soups). After they removed it, the garbage disposal was working again.

I forget how much I was charged but remember that it was definitely less than a new unit, I was a little embarassed for a couple seeds causing so much trouble. Their work has a warranty if there are future problems directly tied to their work, I will make sure no more of those plum seeds end up down my sink. Good work Spencer and Samuel!

Abu T.

07/04/2023 12:00:00 SA

I am so glad I found this plumbing service! This plumbing service is fantastic! They were able to fix my toilet in no time and their prices were very reasonable. The plumber who came to my home was very knowledgeable and professional, and he was able to diagnose and fix my plumbing issue in no time.

J Dominique P.

7/13/2023

Had a clogged dishwasher problem. Came right away and logically cleared out possible drains first, but that didn't resolve the problem. I needed to next call the manufacturer. Because the problem wasn't resolved this company didn't charge me a dime. More than fair. I'd highly recommend this company.

Simone L.

4/26/2023

Our sink backed up on a Friday evening. I called at 9am on Saturday morning and somebody was at my house by 9:30am. Yes, literally within half an hour if calling.

Angel was great. He snaked the drain quickly and efficiently and, most importantly, effectively. The service was $175 and they offered a variety of payment options.

The only thing I wished was that the woman on the phone could have told me the price. She said, I don't have a price list, but he can give you a free quote on site. Which he did, checking that it was okay ahead of time. I asked about snaking the tub since he was here and he said it's always $175 to snake a drain, per drain. So I do feel she could have told me that on the phone. I know that if the problem ends up being something else it would cost more, but knowing how much to expect would have been appreciated.

Anyways, Angel did great work and I was impressed by how quickly the team sent him to my house to fix my sink.

Alvin Y.

03/04/2023 12:00:00 SA

We found a hot water leak dripping water behind the wall in our kitchen sink. No other way to stop it than by cutting off all hot water in the house and a late night call to the landlord.

Not only did Spencer and Sammy come out in the morning to figure out the problem (our galvanized pipe was literally disintegrating), but when they returned two days later to do the work we got all new copper pipes, new water cutoffs under the sink, and managed to save the kitchen tile so we can slot it back in later.

Most importantly, they took extra steps on Day One and made sure that we still had water in the rest of the house before they came back (The house doesn't have any other shutoff valves except for the cold and hot water mains).

Very professional, high quality work, and Spencer kept me informed about the what and the why the entire time. What could have been an absolute nightmare of an experience was anything but.

Thanks!

Brian B.

7/16/2023

They were very responsive, scheduling was easy, and although we initially disagreed on the solution, they were flexible in finding a solution.

Mary F.

3/30/2023

I called to schedule a plumber to come out for a private sewer lateral test for Berkeley. The dispatcher quoted me $250 for a camera test. This is not accepted for Berkeley. I asked what type of test they propose to do and she had no idea about the different types of testing or the paperwork needed.

For this type of regulation, there is a lot of coordination for permits, thousands of dollars for repairs or replacement, and I will choose another company that is familiar with local regulations.

Manny C.

5/29/2023

I am very satisfied with the responsiveness of the Oakland Rooter team and their willingness to go beyond their normal service area to help me. They took my call on Sunday during Memorial Day weekend, and scheduled me in the next day.

Issue: Water comes up from the bathtub when the toilet was flushed.

Andres, the technician was responsive, helpful and in communication with me as the job progressed. He cleaned out the sewage line via the sewage clean out access cap to avoid the removal of the toilet. After cleaning out hair, wipes, and toilet paper, we encountered tree roots were breaching the pipe, which was causing waste to pile up, clogging the drain. Glad to have a found the root of the issue and I have peace of mind knowing what is causing the issue. Next step is to inspect and located the root pipe breach and repair the line. I am happy to have done business with Oakland Rooter and I highly recommend doing business with them.

Manal S.

6/28/2023

Used Oakland Rooter and Plumbing plenty of times! They're the first people we call when we encounter a plumbing issue! They're always kind, professional and honest!!! Thank you!

Ken K.

7/26/2023

Contacted Oakland Rooter and Plumbing to schedule a drain clean out. They responded quickly, asked for some additional information which I provided and we scheduled our appointment window. They contacted me in the morning 15 minutes prior to arriving. Once on site he asked a few additional questions and then got to work. I am completely satisfied with the work they performed. I will definitely call them again for additional work when needed. I found there prices to be reasonable and an overall good value.

M F.

7/29/2023

Excellent service, Excellent Quality, Andres came and assessed what I thought was a leak, it was a condensation problem, he's knowledgeable, knows his job. Fixed my toilet issue also. Definitely recommend him and this company, especially if you only have weekends free to be home for your repair work.

Lanny B.

12/02/2022 12:00:00 SA

Found OR&P on Yelp's Request-a-Quote and had a great experience start to finish.

They responded quickly to my Yelp message, came out within a day, scheduled a follow up appointment on my schedule to do the repairs I needed.

Very friendly and courteous service. Explained the problem and their fix (burned out sump pump).

Were very neat, clean and tidy doing their work. I could not even tell they'd been there after they cleaned up and departed.

High score for responsive, reliable, do-what-they-say-they'll-do. Trustworthy, in my view.

Albert H.

07/05/2023 12:00:00 SA

We wanted to remove a few cabinet drawers and install a new dishwasher in its place. Jose came over and did an absolutely awesome job, cutting out the drawers, connecting the garbage disposal and dishwasher, and even fixing existing leaks along the way. This was not an easy job given our kitchen floor is not completely level. Jose and team are the best and we'd love to have them back again!

Remy M.

06/12/2023 12:00:00 SA

Came out the same day estimate,
Jose M. was excellent at communicating
what was needed for repair. He returned the next morning with parts, and rectified the problem with the kitchen sink. Job Came In for under budget, he was very kind to my mom over the phone as this was for a rental, and we did not have to be there for repair or estimate. Awesome service, will call in the future if needed.

Tiffany H.

10/25/2022

We have used Oakland Rooter now 5+ times. Tankless water heater repair, then finally a replacement, a few other items, a repair of our water main near the meter, then the most recent BIG issue- our water main bursted closer to our home under a tree from PVC deterioration and major root invasion. We had no choice but to turn our water off all together. I called Oakland Rooter and left a message and received a text response within 15 minutes advising that they understood it was an emergency and would have guys out in the morning.

Jose and Gil showed up in the window promised, very professional and assessed the issue to see if it could be repaired or need to be replaced. We discovered our 120+ feet of water main piping needed replacement. A couple other guys came and went for additional help as their schedule permitted, teamwork at its finest! Within a day and a half, these hard working dedicated guys had dug and opened a 120-130foot trench and laid/connected endless copper piping. They worked late into the night to ensure we were able to have our water turned back on after 3+ days without it.

Their pricing is fair, they are reliable, professional and I would recommend to all.

carrie l.

07/02/2023 12:00:00 SA

Jose M. came out the same day on a holiday weekend. Totally reasonable charges/fees, super nice guy, and very capable plumber. Couldn't ask for a better experience. These guys are great!!

Alexander N.

03/08/2023 12:00:00 SA

Top notch professionalism! We had Daniel and Juan our. They were able to promptly diagnose and provide two solution. Within an hour we had a newly working toilet again. This is our new crew for all things plumbing around the house!!

David K.

03/06/2023 12:00:00 SA

On Saturday, I figured I'd try my hand at DIY shower work, which left me with a stiff faucet cartridge, water in my walls, and needing to keep my water shut off. I called Oakland Rooter, and within 4 hours, Spencer and his partner showed up. They confirmed that, yep, I broke it. Spencer showed me what'd I'd need to buy to replace it, offered to install it once I got one, and even gave me some advice for the water I introduced into the house.

I bought the part locally, and I got more water in the walls while installing it. I called Spencer and he and partner showed up and explained that the one I got was incompatible. One trip online, and I got the correct one delivered on Sunday. I didn't have water that whole time, but I had enough confidence from his advice to install this one correctly. Thank you!

setahrae j.

06/07/2023 12:00:00 SA

Had a great experience with Daniel today. Oakland Rooter replied quickly to our kitchen sink request for a same day service to replace our garbage disposal. Daniel was prompt, professional and gave a fair price for a great install and repair. We're happy with the 1 year service warranty and 5 year product warranty. Will use again!

Geri A.

05/07/2023 12:00:00 SA

I had a great experience with this plumbing service. Their prices were very reasonable and the work was done quickly and efficiently.

Judy S.

7/24/2023

Am disappointed that this business made believe I was out of their service area--in contradiction to what's on their map. They were turning my job down because it would be relatively low cost.

Noah P.

06/02/2023 12:00:00 SA

Super fast and helpful replacement of my water heater. Will definitely use again. Good value.

Carolyn W.

7/22/2023

Late posting this from a few months ago, they did a great job snaking our clean out trap at an affordable price. Will use them again.

Diane G.

6/21/2023

Odi and his crew were punctual, friendly, and very professional. The price he quoted was the price I was charged - no surprises, which I really appreciated.

They cleaned up everything after they were done. I would definitely hire them again for any job.

I will definitely call Odi and crew again for any plumbing problems

Deanna H.

7/13/2023

We love Oakland Rooter and Plumbing! Recently, we had Jose Sanchez install a dishwasher and garbage disposal for us. Since we did not have an existing dishwasher, he cut into our current cabinets to fit the dishwasher in, and created a custom mini cabinet and drawer with the space that was left from the larger cabinet. He did a fantastic job and is so kind and pleasant to talk to and work with! And the dishwasher and disposal look and work great. Thanks, Jose!!

Akhil K.

7/29/2022

Responded super fast to our quote request. They were able to serve us the same day. They set a time window up with us and showed up on time. The person who came home to fix the issue had their mask on, put on new shoe covers before entering.

They were professional & efficient. Fixed the problem within 20 mins of showing up. They were also graceful with out rather barky dachshund.

Max K.

5/26/2023

JOSE RAMOS! Thank you for squeezing us into your tight schedule for a sewer lateral replacement! Not only did you help us meet our deadline, but you also made the process very easy without any issues. You took care of the 70 ft replacement, you took care of the inspection schedule, and you helped took care of the sewer lateral certification with EBMUD. Give this guy a call and he'll do the estimate and explain the timeline and scope of the project in a clear and concise way. Thank you JOSE RAMOS! Highly recommended!

Donny N.

06/12/2023 12:00:00 SA

Oakland Rooter & Plumbing is amazing!!! We've used them several times, and they've always been able to come out same day, and fix our plumbing issues in a single visit.

We just had Jose M. come out to look at a toilet clog, and he had our toilet flushing again super fast! He was also really friendly and professional, just like everyone we've worked with from Oakland Rooter. We'll definitely be using their services again in the future. Can't recommend them enough!

Thomas O.

04/01/2023 12:00:00 SA

I highly recommend this company. They were not only promt but they were professional and friendly. ODI was open and honest with mistakes he made and corrected them with a smile and I felt like he took it upon himself to give me the best service. I was very pleased with his work and plan to hire this company to do some plumbing work in the near future. I am open to answer any questions that you might have regarding his professionalism.

Sincerely Thomas Ollison

F B.

12/31/2022

Arrived to assess the problem. Then said uhhhh we dont have the equipment to do the job. It's with our other crew. But we can comeback tomorrow. WTF! I even told them on the phone what the problem was and that it probably needs to be snaked down the toilet.

Called another smaller, independent plumber, he showed up with every single tool, equipment and parts. That's how you get shit done. Bunch of clowns running a half ass operation.

Colin S.

05/08/2023 12:00:00 SA

Couldn't be happier with the service provided. I rescheduled 4x and they rolled with the punches. Gil solved our problem garbage disposal in no time. Will use again.

Patrick F.

07/05/2023 12:00:00 SA

Oakland Rooter and Plumbing came by today to replace some leaky faucets. My impression of them was very positive. I really appreciated that both plumbers spoke fluent English, which of course is not a requirement of the job but it helps when they are explaining what the plan is and the risks of the job, which they did very clearly. I also appreciated that they were very diligent about taking on-and-off their shoe covers whenever they enter, which I've seen many others not do. Finally, I appreciated that the owner gave me a big discount when we had to reschedule because mis-calendared the original time and missed. Thank you Andreas, Darwin, and Ygnacio!

James L.

5/16/2023

This review is for the estimate that Jose and Juan made on a leaky drainage pipe. They were prompt, professional, and diagnosed the problem expertly. I will definitely call these guys again for future plumbing issues.

David H.

3/24/2023

I have called these guys for everything from a clogged toilet to re-running a water line from the street, and I literally cannot recommend this company enough. If they were a general contractor I might actually die from how good of a job they do.

If you give them a call, they're there within a couple of hours to fix pretty much any plumbing issue you can think of, leaking shower, toilet plumbing, clogged drains, and even re-running plumbing for a washer dryer.

They're also excellent for bigger projects and projects that require permits - they replaced an entire line in from the street, had to rip up and replace the sidewalk, and dealt with the permits and the inspections like absolute professionals.

Hire them, hire them now, hire them later, hire them every time and you will have 0 regrets.

Marsha J.

7/16/2023

Last month we had a broken pipe in our garden. Daniel, the technician/ plumber, came out the same day, a Saturday, and capped the pipe to stop the leakage. He returned on Wednesday with a helper and replace the pipe after digging up part of our garden. The job was a complicated due to the broken pipe also ran under our bridge that cross a creek . They did whole job in a few hours at a very reasonable cost. They also did an immaculate job of tidying up our garden. Daniel was extremely professional and a pleasure to with it.

Jason L.

02/04/2023 12:00:00 SA

Spencer and his partner were kind, curious, quick, & thorough at replacing the garage disposal.

They also quickly identified and fixed the sink's low water pressure as the issue was a filter inside the faucet.

Quickly fixed the handle that kept falling off also.

Their responsive office got back to me to schedule an appt in under an hour today on Saturday.

Megan H.

06/05/2023 12:00:00 SA

Oakland Rooter and Plumbing did an extensive replumbing of an 100+ year old home for us. The workers were professional, the work done was excellent and priced reasonably. Will use again!

Mitzi W.

5/22/2022

It's rare to find a plumber who opens 7 days a week. I found Oakland Rooter on Yelp and noticed their high ratings. I called at 3:30 on a Friday and was surprised they were able to send a plumber within the hour. They were able to diagnose the problem but because it was the end a work day for some plumbing stores, they scheduled to return on a Monday to fix the problem and did (even came early for the appt).

Would use them again!

Robert B.

7/14/2023

Very prompt, professional service. They came for the estimate, and handled my problem immediately. Extra props because it was a gas line, and not everyone does those!

Allison W.

06/07/2022 12:00:00 SA

I submitted an online yelp estimate request very early in the morning outside of business hours and was responded to very quickly! They scheduled a same day appointment and their on-site estimates are free. And overall pricing from what he was explaining seemed really reasonable.

While we weren't able to identify the issue they happily checked everything I asked. They were very experienced in explaining potential scenarios and in a way someone with no knowledge could understand!

I insisted on them opening up my wall (piece of mind for me) since there was no visible water damage, they provided alternatives and continued to check things throughly before opening anything up. Which I very much appreciate. While they found the pipe I was speaking about that made a sound - thankfully there was no leak!

Friendly staff, and very knowledgeable! I'd highly recommend booking with them if you have any plumbing issues!

Sharona G.

01/05/2023 12:00:00 SA

I was very impressed with the speed and efficiency of Andres's site visit and diagnosing the cause of my leak. He was professional and wore shoe covering as well as a face mask unprompted.
All the other places quoted me out of my range and I was so really happy with the value I got from this business. As my leak was a quick fix, I utilized the rest of my appointment to have Andre to look at and clear out my vanity P trap and I'm so glad I did!! Hope I won't need your services anytime soon but I trust I have found a reliable outfit for future plumbing issues.

Jen S.

02/06/2023 12:00:00 SA

Our bathtub faucet was leaking for a while, so we finally called Oakland Rooters & Plumbing for an appointment to get that fixed. They were able to send someone to come out the same day. Spencer and Samuel took a look at the issue and identified that we needed to remove and replace the shower valve (we didn't have the modern shower valve with the cartridge). They were able to remove and replace on the same day.
Spencer and Samuel were both professional, kind and respectful. I really appreciated them walking me through the process and answering my questions. Definitely will contact them again for plumbing services in the future.

Dennis H.

5/26/2023

Jose Sanchez gave great info and advice. Great estimate, easy to talk too, awesome customer service!!! Would highly recommend services.

Jen E.

4/24/2023

Fantastic company! I have used them many times and they are always professional, prompt, and fair. My favorite plumber is Angel, who (pun intended) saved me today with a rather urgent matter wherein water was spraying below the sink. There's a reason why these folks have 5 stars, and I feel fortunate to have them saved in my phone for all plumbing jobs.

Nina H.

06/01/2023 12:00:00 SA

Oakland Rooter & Plumbing was quick to respond, showed up for the estimate within 2 hours, estimate was reasonable and they could fix right away. Job was finished within 2 hours. Great service, highly recommend.

Tony M.

1/23/2023

Oakland Rooter did a replacement for my very old bathtub and also fixed the plumbing around the tub. The new tub looks and works great. Their staff was very professional and made sure I got everything the way I wanted.

I valued their service so much that I called them again when my aged water heater stopped working. They VERY quickly replaced it with a new model for an affordable price. Oakland Rooter will be the first place I call for plumbing needs.

Olivia C.

4/17/2023

Big shout out to Daniel and Juan. Two gentlemen came today and fixed our faucet and valves. They are polite, knowledgeable, professional and honest. We will definitely invite them back for future projects. It was such a pleasant experience, cannot compliment enough. Thank you guys

Joshua L.

10/18/2021

Finding people you trust is hard. And I am happy to report the ratings for Oakland Rooter and Plumbing are indeed accurate because of employees like Jose Lopez.

Jose was great. Oakland Rooter was the most reasonable priced option for replacing our entire house gas line (which was truly a maze for decades of shorty work) which also had a gas line leak!

In the process of talking with several other plumbers - be warned not all companies with 4.5 5 stars are the same or provide the same professional service - I also became aware that our existing Rheem water heater had been tampered, modified, and installed improperly in various areas. I tacked on a pricey but necessary upgrade and decided to go with a tankless water heater installation as well.

The prices were very reasonable for the market. Jose knew and my feeble attempt to shave a few hundred off was met by frank honesty that he knew the rate he gave me was the best. It was.

He and a helper completed the work in two days on a weekend. I entrusted them with access to the house while I wasn't present and they left the place better than when they arrived.

I would go directly to Jose with my next need without hesitation. I trust him and the quality of his work speaks for itself.

Joey E.

3/15/2023

Excellent service. Quick timely response. Diagnosed, and explained clearly the issue and how it will be resolved. Fairly priced. Im very satisfied with the job they did for me, and will not hesitate to call them for any future plumbing issues.

Jennifer C.

2/23/2023

Have used Oakland Rooter a few times. They always respond promptly and are able to schedule something in a reasonable amount of time. Most recently I needed a toilet replaced that was complicated by the fact that the previous owners had built a new tile floor around the toilet because they didn't want to remove the original floor. I had asked two other plumbers to quote the job and they told me I had to remove the old toilet and deal with the flooring myself. I'm not super handy so that wasn't an option. These guys took care of everything without having to rip out the flooring and did a great job, and the price was fair.
I will certainly call on them again. I've got a 100 year old house that always needs some sort of work so it's great to have a reliable plumber to call on.

Ellen K.

4/20/2023

I called Oakland Rooter for another plumbing job, and they reworked their schedule so Daniel and Juan could come out the same day -- who does that?! Well -- these guys do. They came during the window they said they would, completed the job, and then at 5pm left my place to go to another job that was on their schedule for that day. Daniel also took the time to fix a minor kitchen faucet issue even though they were constrained for time. Pretty impressed with these guys.

Dionne C.

11/25/2022

The Holidays are great! What isn't great is trying to have any kind of repair work done during the Holiday season. Amoung several other terror ridden things I had to endure leading up to the installation of a new range, I needed a gas line capped off.
After jumping on Yelp I found Oakland Rooter & Plumbing who were so pleasant and helpful right from the first phone call! As our range delivery services were botched several times, Oakland Rooter worked with us in rescheduling (DURING THE HOLIDAY) and came out on time to get the job done right away! Not only that, but they alerted me to the fact that an Electrician would have to come out to work on the wall plug to accomodate the new range (ignorance is NOT bliss).
Thank you Oakland Rooter & Plumbing for getting me closer to the finish line of what has been a very painful process.

Tom P.

10/01/2022 12:00:00 SA

Odi is a fantastic plumber and a really great person as well! He's done a ton of work for me including; re-piping the entire house (copper), installing a tank-less water heater, ran a gas line to the fireplace (for an insert), installed laundry hookups, installed a water hookup for my refrigerator and I'm sure some other jobs I'm forgetting.

Every job was done quickly and very professionally! Odi was upfront and open with different options as well as the price difference of those options. He never tried to sell me anything or push me in any direction. He provided me with all the information and answered all of my questions.

Odi's work has all been perfect. He always has a good attitude and is just a really good person. I'm sure Oakland Rooter has many great plumbers but I ask for Odi specifically because of the great work he does and the kind of person he is.

Ian C.

4/13/2023

Andres and Darwin showed up less than two hours after I called for help. They were super friendly and knowledgeable and helped me resolve my kitchen pipe issue quickly

Brent C.

05/11/2023 12:00:00 SA

Alberto saved us. A large rooter company (not Oakland Rooter & Plumbing) tried snaking a difficult back-to-back shower clog in our apt building. The snake wouldn't drop at the cross. They then bid 4000. to cut out the pipes.
So I called Oakland Rooter & Plumbing and Alberto showed up. He couldn't get a snake to drop, but he used garden hose pressure with a special attachment (and after sealing vents) to clear the clog. No wonder his company is top rated.

Liss T.

9/30/2022

These guys are fast! Not the cheapest plumber in Oakland but, we called with a gas hookup issue and they came same day to check it out. They replaced a valve. Unfortunately, with the wrong size connector. But, they were good about coming back to fix it. Including with the second guy hooking up the actual new appliance. Solid service all around!

Fleurise M.

01/02/2023 12:00:00 SA

Alberto was an expert at fixing the drains of our outdoor house, bc our back yard flooded. We were able to get them to the day after we called for help, which was wonderful to find the window when there was no rain in the middle of winter.

He did a lot of investigating to trace where the pipes led to. Cleaned and repaired very quickly and tested the drains before leaving. We plan to call back every year from now on (before winter) to maintain.

Keley P.

6/20/2023

Juan Sanchez was WONDERFUL! He showed up on time, gave me a bid. Was completely honest about what was involved. I set the appointment with his office - They told me that Juan (Sanchez - there are many Juans) had the day off but he accepted the job in any case. Came in time and quickly fixed EVERYTHING! He performed a minor miracle. I also enjoyed having a friendly chat with Juan after. Prices were completely reasonable. Call and ask for Juan Sanchez!!!

Erik B.

06/09/2023 12:00:00 SA

Count me as another happy customer. Jose came out and gave me a quote that seemed reasonable and honest...I had a few other quotes where the person said I'd need to replace almost all of my pipes, while Jose only quoted for partial repiping since some had already been replaced at an earlier time. I appreciated that he didn't try to get me to do more work than was necessary. When the actual work occurred, Jose and his team were always on time, and always friendly. He kept me up to date with progress and made sure I was without water for as little time as possible. I will definitely be calling these guys for future plumbing needs as well.

Bryan M.

2/22/2023

Highly recommend! We had a corroded valve that needed to be replaced asap under our house. The technician arrived on time and was quick to fix it and offered an alternative solution that was even better. Will be our go to for all plumbing issues!

Joanne C.

2/16/2022

I recently remodeled my home through some bad contractors which left my house constantly smelling like shit because of something they did wrong when they updated the plumbing.

It was extremely easy to schedule with Oakland Rooter and Plumbing. Will arrived earlier than expected but made sure to call and confirm this was ok beforehand. Will was extremely thorough in trying to locate the source of the smell. He even crawled under the house to get a better idea of what the current plumbing looks like to better assess the issue. Keep in mind that this was a free estimate but he really went the extra mile.

After looking under the house, Will came to the conclusion that the cause was likely due to a missing p-trap behind the washer. I was unable to get an estimate from Will but he let me know that someone would reach out to provide me a quote- which is the reason for the missing star, no one ever followed up. This was an overall positive experience as I finally was able to find where the smell was secreting from.

Dave G.

2/23/2023

They came out within a few short hours to give me an estimate, and were very patient with me changing my mind a few times. The technician that did the job was timely and completed the job very fast. I felt he took pride in his work and he was very friendly. Thank you again!

Latashia G.

03/04/2023 12:00:00 SA

Sammy and Spencer were very kind and knocks the job out quickly! I called them around noon today and they were here by 245. They were not supposed to be here till 3 o'clock! A+ on early arrival :-)! After they arrived early I called my landlord to ask them if it was OK for them to work on our water heater for the service fee that was required as a minimum payment and Sammy and Spencerwere very patient while I sorted of the issue out. They started the job at 3 o'clock and they were done by 3:20.

A V.

11/04/2022 12:00:00 SA

Jose was just great!
He unclogged our sewer two hours after I called.
Hard working and did exactly what he said he would.

David S.

4/22/2023

Called Oakland Rotter & Plumbing at 10 am today, Saturday, and they came to my house to repair running toilet at 11:15 am. Oswaldo, the repair person, was able to replace broken part in 20 minutes, at a very reasonable price for plumbers these days. He was courteous and gave me helpful suggestions for maintaining the toilet with keeping the water level high.

Would highly recommend this plumbing company. I will use them again for any plumbing problem.

Sean S.

3/17/2022

They fixed our toilets leaking wax seal. Did a great job and charged a reasonable rate. Then they replaced our kitchen sink and faucet. Did an amazing job.

Fernando and Will are both amazing. Great communicators with great knowledge of what they are doing.

Two small jobs have earned them a 10K job we plan on doing this summer.

Natalie A.

2/13/2023

Spencer and Sammy are an asset to this company! I highly recommend both of them. Thank you for sending them to do the work for us. Spencer and Sammy are so great at their work and also wonderful kind people. They arrived ready to work on the emergency we were having and they got to it right away. If ever needed, I will definitely use Oakland Rooter again and I will recommend to anyone I'll come across who needs this service. Great job!!!!

Simon C.

06/10/2023 12:00:00 SA

Downstairs toilet was not flushing even after using 3 ft auger. Called Oakland Rooter and they were courteous and told us plumber would arrive between 1-3. Daniel showed up at 1:30 and was professional and stared up front that the free estimate and checked out our situation. After ~15 min evaluation he provided several possible causes and solutions and listed them in triage level and pricing. We went with the using the professional 9 ft auger and Daniel worked diligently to unclog the toilet. He also recommended that we replace the toilet as there is bit of calcium build up but was never pushy or acting like a slimy pressure salesman trying to coerce us into an expensive procedure. Daniel was very straight forward and professional. Will use again and recommend.

Robert B.

06/09/2023 12:00:00 SA

I had a situation where my home's water main broke off and needed an emergency repair. Oakland rooter and plumbing was able to come out with one days notice and solve the problem in less than an hour for $250. I received another quote from rooter hero for $10,000 which involved ripping up my front yard to replace the entire main with a larger pipe diameter...needless to say I was grateful for the second opinion from Oakland rooter and plumbing, turns out it was a quick fix. Would recommend to anyone in the east bay, very transparent and affordable compared to other plumbers.

Ian J. S.

03/05/2023 12:00:00 SA

Have used these guys several times. They are top notch and go above and beyond. They have sadly also been the victims of ongoing unchecked property crime in Oakland but keep a head up and provide excellent service regardless.

Melody C.

03/11/2023 12:00:00 SA

With the vast uncertainty common with trying out new businesses, I was skeptical with my search for finding the right plumber to fix my water heater, sink problem and small gas leak in the laundry room. All that doubt was shut down when I contacted Oakland Rooter & Plumbing. Zero headache when they offered a same day free estimate. Eddie arrived on time with the most professional and confidence-inspiring demeanor. Not only did he address all our plumbing issues, he provided a written competitive quote. After talking to a few other plumbers it was not a hard decision to go with ORP.

Eddie arrived on time on a Saturday and executed the promised work to our complete satisfaction while doing so with the utmost courtesy and respect. A BIG five stars goes to Eddie and Oakland Rooter & Plumbing. Thank you!

Jacqueline R.

8/16/2022

I cannot say enough good things about how great it was to work with Oakland Rooter & Plumbing!

First of all, they showed up within the 2-hour window we were given and ready to work. Everyone we worked with was very professional, pleasant, and helpful.

Unfortunately, our clogged pipe could not be snaked cleaned, but we were not charged for the visit.

The issue was diagnosed very quickly, and we were given an estimate. We had a sewer pipe break, and they were able to get started the next day, which was a Saturday and finished with clean up on Monday. It was a big job, but they got it done on time and no mess!

I will be referring friends and business associates to them for work. Now that we have a plumber we can trust, we will be asking them to do some of our plumbing upgrades in the near future.

Prsad D.

5/26/2023

A-1 service. Timely response. Reasonable price. would use again. well deserved 5-star rating.

Nicola F.

2/17/2023

Amazing quick service for an emergency sink leak. Answered right away and were able to send help out that arrived in under an hour from calling. Danny and Juan were very helpful, efficient, and friendly. Quickly identified the problem and were able to fix it quickly.

Stephen F.

5/25/2023

Oswaldo was prompt and did a great job with a tough situation installing a water pressure reducing valve. Highly recommend.

Victoria H.

2/16/2023

Technician came fast and cleared out our garbage disposal successfully. Great and efficient service!

Joyce C.

3/18/2023

I called Oakland Rooter & Plumbing because my garbage disposal was
not working. Not only did I get an appointment the very day I called, the technicians made the repair in a few minutes and were helpful in giving me hints about how best to operate the disposal and clean it. It was by far the best experience I've had with a repair service.

Jay R.

2/17/2023

Spencer and Sammy were both absolutely great to work with. Both went above and beyond to ensure our faucet and dishwashers were completely repaired. Super easy to work with and GREAT at explaining step by step their process. Wonderful overall customer sevice. Have already lined up multiple future jobs with them.

Jane R.

2/22/2023

Our sewer cleanout was overflowing. Called Oakland Rooter and they were prompt, friendly and helpful. They let us know what they were doing, and as home owners what we need to know to maintain clear drainage and what to do in the future in case something like this happens again.

Linda F.

1/13/2023

Our 2 kitchen sinks and garbage disposal were clogged. Oakland Rooter & plumber was the 1st to respond and gave on-site free consult the next day. It took about 1 hour to fix both sinks and gave us a bogo deal too! They're awesome!

Ellie P.

2/28/2023

We just had our water heater replaced by Oakland Rooter and Plumbing. They responded to our request in a timely manner and also prioritized our work as it was an emergency. The location of where our water heater is located and the super ancient blower design added multiple layers of difficulties to the install but Daniel and Juan pulled it through with professionalism and patience (given that we also have a long stair in the unit...) Having hot water now definitely is great but having this excellent service was even greater - especially for emergency like this! Highly highly recommend this company!

Jamie M.

02/10/2023 12:00:00 SA

Surprising - 100% great experience.
Woke up and my kitchen sink was clogged.... UGH Called Oakland RnP at 8:30am, a very nice woman said they could have Spencer and Samuel come between 9 -11, today! Showed up at 9:20, were friendly, respectful, masked and bootied up, came in, put down protection for the floor, removed and cleaned the p-trap, snaked it and were able to clear the clog from the drain. Cleaned up like they were never here. They were great. They noticed the low water pressure in the house and I said YES! I hate it, is there a way to fix that, without redoing the pipes (eek).They checked the pressure regulator and showed me how it wouldn't 'adjust' correctly. I said, put me on the list if you get a time to replace this. They called at 4 pm and asked if I would like them to come replace the pressure regulator today, and I said YES! They showed up at 4:30, were done by 5:30 and WOW like night and day. Best service, reasonable prices and helpful friendly people. I'll be calling them if I ever need any other plumbing needs.

kay l.

6/18/2022

Horrible ! Liars and cheaters ! Quoted me three times more than a another honest licensed plumber. Will
Never ever call them. Lie about the work ! Lie about the price

Laura L.

1/31/2022

Such great service and very friendly and knowledgeable workers. I had all my bathroom pipes replaced, as they were over 100 years old and so severely clogged that no water was coming out anymore. Jose and Samuel spent two days at my house working on it. They not only replaced the pipes but were also able to close up all the walls again after the job was done. Everything looks perfect and I'm so happy with the end result! My new water pressure is a dream.
They went above and beyond and also replaced the pipes going to my toilet, which I didn't even ask for. Jose even changed a light bulb for me that I wasn't able to reach. Both were so sweet! 1000% recommend their service! Will definitely reach out again if I need more help!

Wen H.

09/11/2022 12:00:00 SA

I sent a job request to replace my leaking faucet on a Saturday night. Oakland Rooter sent Gil over the next day!
He arrived ahead of time. He was very patient answering my questions and troubleshooting the issue. He went to Home Depot twice to get the parts I need and finished the job with a smile. I would recommend Gil and the company for a speedy resolution!

TenSphreak L.

12/15/2022

Team Daniel/Jose were great. Showed up early, confirmed the original quote before work was done, completed the work ahead of schedule, were pretty quiet (while I was working from home) and gave suggestions on replacing galvanized plumbing. They replaced an outside hose bib, re-piped a shower spout, snaked and couple drains, cleaned aerators and replaced a toilet. Pros thru and thru..

Al D.

01/02/2023 12:00:00 SA

Long overdue review. Another great service call by Oakland Rooter & Plumbing. This time Andres helped me solve a leaking toilet. He went above and beyond the call and made a few recommendations on how to take care of a few other potential plumbing issues. So incredibly helpful and courteous! Thank you Andres!!

Jess P.

12/20/2022

We just moved into an old house and all the pipes needed to be replaced. The team also helped us fix previous work that wasn't done properly. They explained to us in detail what our options were. We are so happy with the work they did and plan to use their services go forward. Eddie and Odi were a pleasure to work with and are true professionals. Thank you!

Mario C.

02/08/2023 12:00:00 SA

Jose M to save the day! When the alarm of my sewer pump went off, you can imagine my stress level going up. I called Oakland Rooter and they were quick to schedule time. Moreover, to ensure an speedy resolution, they scheduled Jose M, who install the pump 2 years ago. I'm glad they did. Jose M remember every detail, came in, took care of the issue and left everything spotless. I am very appreciative for the high quality of the service and the friendliness of Jose. Thank you!

Cheryl F.

06/06/2023 12:00:00 SA

Perfect response and service, though it seemed a bit pricey. I had mechanism for shower outlet replace and it was $320.

Carolyn S.

3/23/2023

They came and gave an estimate...$1100 less than my previous one with Mr. Rooter that was ridiculous! They went to get parts, came back and worked for 2 1/2 hours. Good clean job in my faucet replacements.

Michael B.

02/02/2023 12:00:00 SA

I called this morning hopeing to get an estimate sometime this week. What I didnt expect was getting a quote and having the job completed in the same day. Spencer and Sammy were great with everything from communication to completing the job. It doesn't hurt that the estimate for repairing my toilet was much lower than I thought. I couldn't be happier.

Kia S.

01/07/2023 12:00:00 SA

This company is amazing. We had unexpected flooding during the storms over the last couple of weeks, and they sent someone over to check it within the hour. Gil was our guy-- a really friendly dude and true professional. He figured out quickly that it was an issue with our sump-pump, fixed it within minutes, and wouldn't even accept payment for the issue. We really appreciated that and will be coming back to them for future plumping needs.

Thanks again!

Vinnie E.

1/18/2023

Outstanding service! I had an emergency issue during the storms of January 2023 that required somewhat complicated and detailed work to be done partially outdoors. They sent over a gentleman by the name of Jose Ortiz who was a total pro and the nicest guy who, unfortunately, had to work with battering rain and hail on his back. He completed his work accurately and professionally. This company offers top notch service! I'm sure I will call upon them again for any future pluming issues that may arise. Highly recommended!

Young S.

8/24/2022

Jose Sanchez came and gave an honest opinion about my project. He was detailed with his work. Explain everything to me. He fixes our gas leak after our fumigation. Then return to fix my water heater to tankless. Working with Jose was simple! I will work with him again and recommend him.

Matthew B.

05/01/2023 12:00:00 SA

Jose and team were out at my house today and did an amazing job. They checked the problem, reviewed my options, and helped figure out how to proceed. I'd recommend them and will call them again (with any future issues).

Jessica T.

05/01/2023 12:00:00 SA

I have nothing but praise. I called a little after 8 am on a Sunday. Angel arrived within an hour and the problem was fixed less than an hour later. I am so grateful and would not hesitate to call them again.

Daniel W.

3/18/2023

Great service came really fast. It's tough to have to write more than that. Estimate seems fair? Report bacj

David J.

2/13/2023

Great service from Spencer and Sammy, came here to fix a PVC pipe behind a drywall. Professional, great explanations, and very friendly.

Ben B.

7/23/2022

Even after using Yelp to get in touch it took a few days to get in touch and make an appointment. In their defense, I used yelp to get in touch outside of normal business hours and that makes it tough for them -- and yelp didn't email or notify me about responses they made in the app. I called a few days later to make an appointment, that worked well.

Once I got in good communication with them, it went very smoothly -- they gave me an appointment pretty soon, the plumber came on time, they fixed my toilet for a reasonable price. Will use again, would recommend. 4/5.

Ben

Rose N.

1/23/2023

My kitchen sink was clogged. I called this morning and luckily they had 1 spot left and they sent somebody right away. Daniel and and his teammate were very polite and answered my questions. Fixed my sink within an hour. Price was reasonable. Highly recommended!

A F.

12/22/2022

They have been wonderful. Usually very available and service is awesome. Their quality of work is really good. The cost is decent. The staff have all been very nice and professional: Both the plumbers and the receptionists. Very accommodating also. I would use them again.

Barbara A.

02/10/2023 12:00:00 SA

Our sewer line backed up and we discovered it around 9 am Thursday. Oakland Rooter we're so responsive and came out around 11am the same day and snaked the line to unplug the line.

We now will have a camera analyze the condition of the pipe. The office staff were very responsive, flexible and actually nice. So often the office staff can be curt, inattentive and inpatient. Customer service with this firm is terrific.

Alberto was hardworking, knowledgeable and handled climbing down 3 flights of stairs to get to the sewer opening.

We highly recommend this fire fir any sewer, water or gas line work at reasonable costs.

Ken C.

1/28/2023

we were enjoying a nice saturday morning and suddenly our kitchen sink backed up, which somehow made the bathroom sink back up. it' was all weird and sandy, must have gotten blocked up from the storms or something (I live down by the water). Anyways, I called a bunch of places and Oakland Rooter sent a guy over in an hour. Gave me a reasonable price. The thing that made these guys great was besides being friendly and considerate was that the first guy was having trouble locating the source of the clog, got the manager to come over who had a different type of snake, eventually they fixed it, it took quite a long time but still stuck to the quoted price, oh and I had them fix my leaky tub faucet while they were here. I'd definitely use these guys again.

Raj D.

02/09/2023 12:00:00 SA

I don't think I've ever been more impressed with a crew! Daniel and Juan were thoughtful about an approach to solving our sump problem. They came up with a comprehensive strategy to manage water from multiple points of entry in our basement. Their solution was efficient, competitively priced, and ultimately ended up in the best possible result. I'd gladly recommend them for any heavy plumbing work. Ignacio, the owner even came by at the start of the project to look over details. Being able to talk through solutions was really helpful and I really appreciate the time and hard work that they put into this project. I wholeheartedly recommend them.

Kasia W.

11/28/2022

Need some faucets replaced and drains cleaned, along with a leak checked out. ORP was responsive, came quickly and the plumber was able to walk us through exactly what would be needed and the cost. Highly recommend them and Cesar did a great job and stayed longer to finish the work.

Lorraine B.

1/24/2023

Daniel and partner came out and identified issue when other plumbers gave up and had lame recommendations like replace entire toilet. The issue was a broken pipe by the pump. I'm so relieved! Super professional.

Andy O.

6/27/2022

We had a clogged shower drain that I was not able to clear using a snake. I found Oakland Rooter & Plumbing on Yelp and was very happy they have someone answering the phone so you don't have to wait for a call back (and some plumbers never seem to return calls).

The dispatcher had the plumber out in less than two hours. He was able to clear the line using a pressure device and the service charge (which matched the estimate) was quite a bit less than the national franchise guys would have charged.

Nathania L.

1/13/2023

Will from Oakland Rooter was excellent. He was knowledgeable, reliable, communicative, trustworthy, and kind. He fixed our water heater during the flooding in our basement and also came at moment's notice to help consult other issues with flooding. We highly recommend Will and this company!

Leslie H.

11/17/2022

Very good company, had Jose come to my home twice. Jose was very professional, informative, and considerate. Prices were reasonable, no complaints.

Pamela P.

5/25/2023

I had a slow clog in my kitchen sink and congested hot water line, and Oakland Rooter and Plumbing was able to send someone out right away. Daniel, the technician, was great: very friendly and professional. He solved the issues and cleaned up nicely afterwards. The fee was very reasonable. I will definitely make this company my go-to for any plumbing needs.

Kristi D.

3/25/2023

Odi at Oakland Rooter was awesome! He was responsive (even over texts!), accommodating (helped pick up our toilet from Home Depot), friendly (even with our kids!), and did a clean, thorough job. I'll definitely hire him next time!

Antonio C.

1/25/2023

Daniel and Juan helped me run a new refrigerator line in my kitchen. They were quick, detailed, and reasonably priced.

Mitch T.

03/03/2023 12:00:00 SA

Daniel and his partner hooked us up with a couple of crucial fixes -- thanks Oakland Rooter!

Bruce K.

01/04/2023 12:00:00 SA

Oakland Rooter was very responsive to our need in the recent storms. They showed up on time for their appointments, found a good pump for us, and installed it quickly. I was very impressed. I plan on using them for future plumbing needs.

Arran B.

01/01/2023 12:00:00 SA

This company sent someone out within 15 minutes of me calling with the sewer line backed up. While I cannot promise this is the quote they give everyone, I was told here is the cost if we fix your problem, and no charge if we don't fix it. They did a great job running the snake, but the issue was with the city, not my pipes, so they did not charge me. (They also helped identify that the problem was the city's fault.) So both did a professional job and stuck to their promise. Cannot ask for anything more.

DaMone D.

1/18/2023

Once again Oakland Rooter came to the rescue. Great service and work to Daniel and Juan!

Odiaka G.

12/29/2022

Odi was the lead plumber for the repiping job for our house. He was very professional, responsive and friendly. He gave us a clear outline of the job and stuck to it. He answered all of our questions. The job was completed well and in the timeline. It passed inspection with no problems. And our water pressure is amazing. I will definitely go back to them.

Sarah C.

5/28/2023

Super fast (same day!), professional, and thorough hot water heater replacement. Will, our service person, even identified and issues from the previous hot water that were not to code and made the necessary changes to bring our new hot water heater up to code.

Jen K.

4/23/2023

Jose S. did a great job removing my old kitchen sink and installing a new one! Quote for the job was detailed, very reasonable in terms of price, and I was able to get an in-person quote within a couple of days of my request. Very happy with the experience all-around.

Shamim I.

11/29/2022

SUMMARY: The Oakland Rooter & Plumbing team, led by Jose Ramos and Enrique were amazing at quickly solving my drainage issue during the Thanksgiving holiday. They were fast, reliable, and had excellent communication.

STORY: When I ran my washing machine, my nearby shower and toilet would start to flood. This happened more than once, so I called Oakland Rooter & Plumbing. Jose and Enrique came out with their crew (after two rooting attempts) and ran a camera to see that our pipe ended somewhere and may hav been broken. Jose told me the job details and we agreed. They worked the day before Thanksgiving to triage, then told me they'd be out the day after Thanksgiving to start the job. They trenched a hole near my driveway and were respectful of all the plants and area around. They then found the issue. Long story short, turns out it wasn't a root issue in our pipe. It turns out our pipe had been draining into the ground for 10+ years without being connected to the sewer main (I moved here only 3 years ago). On top of that, it was an older clay pipe, which was still in working condition. I asked the team if they could do a trenchless replacement to a new pipe and they said yes. They prepped all day on Friday, then did the final work on Saturday. By mid-afternoon everything was in place and my front yard looked as though nothing had been touched.

Jose, Enrique, partnered with their colleague from Underground Rooter in Oakland to help solve the problem. They did fantastic work.

PROS
+ Fast. I called, they showed up the next day to root. When the rooting didn't solve the problem, they tried again the next day from another angle. Then that same day Jose came out to triage and find the issue. Thanksgiving was the next day, but they fixed it on Friday and Saturday.
+ Professional. They have the tools. They have the crew. They have the skills to get the job done.
+ Respectful. There was no judgement about the issue, but only looking to help solve it.
+ Easy. There was no complication around anything other than the job being an insane discovery of issues from past contractors (unrelated to myself or this company).

NEUTRAL
= Not the cheapest, but worth the price. Considering that my job was much larger than I originally anticipated (I opted to do a trenchless pipe replacement, which increased the price). I know I could have gotten the job cheaper through another plumber, but that plumber wasn't available until late January. Oakland Rooter & Plumbing was ready to go with everything and got the job done fast and professionally without issue. I paid for quality and I got quality.

Karen L.

2/22/2023

I've used these guys twice.

First time, I had 2 clogged sinks. They were able to come by within a half hour and power snake for quick resolution.

Second time they removed an old faucet and replaced it with a new one. As before, they were punctual, courteous, reasonably priced and did a solid job.

Highly recommend!!

Kaye B.

02/02/2023 12:00:00 SA

Oakland Rooter has helped me out several times in the past several years. Reliable, on time, great communication. Spencer and Sammy were very professional and accommodating today. Great company!

Carol C.

02/01/2023 12:00:00 SA

They gave me a basic estimate before starting the work and stuck to it!
Great service; they replaced my kitchen sink, sent me pics of options and did the job quickly and efficiently. Thanks!

Brett B.

1/28/2023

I used oakland rooter to perform a major plumbing project for my art bar in downtown Oakland. Oakland rooters staff is absolutely amazing! These men come in and solve problems! They estimates and pricing were very competitive, but their work was amazing! Any time I needed a change made, Ignacio and his team were easy to work with.

Knowledgeable and DEPENDABLE! Don't waste your money dealing with other companies, Oakland rooter has you in good hands!

Steve B.

5/15/2023

Came on time to estimate a hot water return pump issue and said that he'd provide an estimate - no estimate received.

Amy E.

12/10/2022 12:00:00 SA

Our shower lost its water pressure and took a long time to get hot water. Andre S. was so on top of it from start to finish! He was quick to communicate with us by text and phone throughout the whole process. He arrived when he said he would, stuck with the original price quote and cleaned up when he was done. He did a great job of troubleshooting throughout the repair process and was always easy going and friendly. We'll ask for him again!

Barefoot C.

11/10/2022 12:00:00 SA

Super quick response and resolution of the problem, a blocked lateral drain pipe. Cesar was great and all is well.

Joseph Y.

04/05/2023 12:00:00 SA

Called in the morning, came out the same afternoon! Gil serviced my bathroom and was super professional. Thank you!

Laura P.

2/14/2023

I had 3 different plumbing issues and was referred by a friend to this company. Issues have been resolved and I am very satisfied with their work. I in turn will refer both Spencer & Sammy for their excellent and very professional work. They both also demonstrated great customer service. They explained what the problem was and what needed to be done in great detail. Affordable as well. Thanks very much to these two skilled plumbers!

Kev C.

1/16/2023

We had a clog in our bathtub/shower and requested a quote from several businesses on Yelp. Oakland Rooter was quick to respond and scheduled time same-day for a specialist to come out. Jose Sanchez was our technician and he called and arrived promptly within the arrival window. He took care of the problem properly and quickly. Super friendly and personable, professional, and efficient service! We just moved to the Bay Area last year so we didn't have any recommendations but we'd like to recommend Oakland Rooter for your plumbing needs. Thank you, Jose!

E C.

12/14/2022

I can't even begin to say how wonderful it was working with Oakland Rooter and Plumbing. Jose who came to assess our rather complicated sewage situation was patient in hearing about the problem, thorough in considering the options, and collaborative in figuring out the most cost effective approach. He tried many different strategies and explained each one carefully. I had the reassurance that the team wouldn't stop until they had solved the problem - which they did! It was late when they finally finished, but they were careful to do everything the right way (without taking shortcuts) and even fixed an error that another plumber had left.

Incredibly nice people to be working with when you are dealing with stressful plumbing challenges.

We have had a lot of plumbing situations over the years and I wish that we had found them sooner. They are definitely going to be my go to company from here on forward.

Melanie D.

01/09/2023 12:00:00 SA

Awesome. This was the third plumbing company I had look at our broken water heater. The others said the unit was broken and needed replacing. Eddie, from Oakland Rooter looked at our water heater and felt that the most likely explanation was one faulty part. He said he'd replace that part at a nominal fee. And if that didn't fix it, he wouldn't charge me for the part and he'd give me an estimate for replacement. It worked! Even if we'd had to replace, his was the most reasonable bid.

I'll be using this company again.

Lucy K.

12/07/2022 12:00:00 SA

The best experience I've had with a plumber yet. When I initially called, they helped me troubleshoot the issue without having someone come out to save me some money. Turned out the whole garbage disposal was shot. They had someone out the next morning who came prepared with the new disposal and was done within the hour. Super professional, honest, and efficient.

Natalie W.

9/14/2022

Oakland rooter has saved me and my business so many times! They respond after hours which is great and can get someone out there in the morning! I have a bakery and sometimes the drain gets clogged or there's a leak or toilet needs to be snaked, and it helps tremendously! Thank you so much for being so reliable, a great value and always there!

Mr. X.

5/14/2023

A+ customer service and professionalism, and fair prices even on an emergency call during Mother's Day. Ignacio (who initially spoke with us) and Jaime (the plumber wo fixed the water supply line into our house) were both fantastic. If I need a plumber again or if any friends or neighbors ask me for a recommendation, Oakland Rooter & Plumbing will be the first company I think of.

Brian L.

10/18/2022

These guys have been so great every time I've called them for problems big and small from tankless water heater cleaning, to garbage disposal replacement, to consulting on problems and finding affordable solutions, the biggest of which was a shower pipe repair. Excellent quality of work and excellent customer service. Please give these kind, honest, hard working people more business. They have been on the news recently- they have been the target of two consecutive robberies, with over $100k of equipment stolen from them, nobody deserves that kind of harm, especially not these guys.

Siena A.

09/01/2022 12:00:00 SA

Ask for Jose Sanchez! He was amazing from start to finish . We moved our washer and dryer from the kitchen into the basement. My husband and I both work from home and Jose went above and beyond checking in to make sure he wasn't disruptive to our call schedule and walking us through everything. He even gave us advice on removing our gas fireplace insert while he was here. 6 stars!

Constance T.

05/01/2023 12:00:00 SA

I've been calling Oakland Rooter & Plumbing for all my plumbing needs for a while. I've always gotten great and fast service, and today was no exception! Oswaldo was able to come out the same day I called, and fixed my tub and sink issues. He was super professional and friendly - he explained the process of what parts needed to be replaced, explained the pricing to me, and was able to do the job really fast since he's got a decade of experience! It would have taken me hours if not days to do what he did, and I probably would have messed it up and had to call someone to fix my mess anyway. Love this business!

Elaine L.

11/22/2022

Very responsive and professional. Jaime explained what the cause of the low pressure was in my kitchen and fixed it.

Countess C.

04/10/2022 12:00:00 SA

Oakland Rooter is one of the best service businesses I have dealt with.

* Excellent customer service
* Very courteous
* Dependable
* Informative and helpful

Ben D.

11/14/2022

ORP responded quickly and scheduled next-day (Sunday!) service at a convenient time. Gil, their service provider, showed up 5 minutes early, listened to my description, and provided a quote, as promised, before starting work. He finished the job quickly and professionally, and our drains are running freely again.

All in all, a pleasant and professional interaction. I highly recommend Oakland Rooter and Plumbing.

Alvin S.

9/22/2022

In repairing my low water pressure in the tub, they turn the water off, took the handle and cartridge out and turned on the water back on high and sprayed gallons water all over my bathroom which ran out on to my hardwood floors in the hall.

I had to get towels and a mop and try to get it up. Now I'm concerned that my hardwood floors will warp. They should have know better!

Jim B.

10/14/2022

Had Roto-Rooter come out to do a repair on a Saturday dumb anyway her weekend Crews are a bunch of clowns, at least the three that showed up at my place. They proceeded to turn a simple clean out of $430 into a $700 bill, told me that the repair would be thousands of dollars and that it was not their responsibility. Called the supervisor twice, secretary said he would get back to me never did. Today had a Oakland Rooter plummer fix their boondoggle for $325. PS his name's Jose.

Jess H.

09/04/2022 12:00:00 SA

Andre from Oakland Plumbing and rooter was excellent. Very friendly, arrived on time, walked me through everything he was doing etc. Could not have asked for better service. In addition, I needed this work done on a holiday weekend, they had appointments available the same day and there was no extra weekend or holiday charges which was great. 100% would recommend.

T W.

10/02/2022 12:00:00 SA

We needed a sewer ejector fixed pronto. Using this app I contacted them for an estimate Wed. I got a call immediately to schedule a look the next day. Jose came out, knew what to do, said he had a couple jobs so couldn't promise getting to it till the next day. He called later that afternoon and said he picked up the replacement pump and was on his way. In no time he'd replaced the pump, cleaned out the tank, fixed up the plumbing. Give that man a sawzall and impact driver and he will move the world. Seriously he is very skilled and experienced. Works gladly call these folks again.

David C.

10/22/2022

I decided to dig a trench in my backyard and accidentally hit an irrigation line. Water was spraying everywhere. Angel from Oakland Rooter and plumbing came to the rescue within the hour and completely took care of the issue right away. This is my second or third job with them and they have done right by me every time. Great communication, fair prices and great service, what more could you ask for?

pat g.

09/01/2022 12:00:00 SA

Oakland rooter has been my go to and only plumber for years. Every time I called they were ready to help.
They're always punctual.
Knowledgeable.
Quality work is done in a timely manner.
Reasonably priced.
I wouldn't have known they were there except now the water in the tub goes down. No messes left behind.

E H.

12/04/2022 12:00:00 SA

Had a clogged pipe a few days before Thanksgiving, backing up into the bathtub and the toilet. These guys responded to my request after business hours via Yelp messaging (great customer service) and then called immediately when they opened the next morning. They had a tech come by 2 hours earlier than planned which was amazing. They fixed a leak, took care of some piping and cleared the clog within a short period of time. They were professional and efficient, as well as knew exactly how to take care of the problem. This is my new go business for all my plumbing needs. Plus it's a local business, that's a bonus.

H D.

4/23/2023

I called Oakland Rooter to inquire about my leaking bath faucet, and they sent someone over right away. Angel was great at explaining to me what the situation was and what he would need to do. He was able to figure out what part I needed and go pick it up to finish the job in the same afternoon. The faucet is now operating much easier and smoother than ever. I was impressed by how responsive and quickly Oakland Rooter was able to do the repair. Will look to them again the next time.

Malisa S.

8/29/2022

Called for issue with tee valve leaking and low shower pressure. Normally I fix things myself but wanted a pro this time. Standard shower installation prices tend to be about 175, not sure if that is just to get in the door or what it actually comes out too. The plumber convinced me the bath fixture was indeed the issue and needed replacing. Parts plus labor came out to 311. For a single faucet fitting. The leak issue persists. Asked some advice for other things I could try, plumber provided quick answers which contained completely false information. Take any impression you like, this was my experience.

Kurt L.

01/09/2023 12:00:00 SA

Andres showed up between rainstorms and helped us clear a long time problem with an area drain at our driveway and some weird drainage piping situations around our house. He was patient and smart and persevering. He didn't stop until he got it all working. We appreciated his help so much!

Nas C.

08/12/2022 12:00:00 SA

I just bought a new house and wanted to make sure everything was updated before moving in, including the plumbing. I got a few quotes before deciding to go with Oakland Rooter. Jose did my estimate and he was the only one who was truthful about what I needed done. He explained that not all of the pipes were galvanized and needed to be replaced. He quoted me the cost to switch out the remaining galvanized piping and a new water heater, the total came out to almost half of what someone else quoted which didn't even include the much needed new water heater. Jose listened to my concerns and let me know exactly what I needed without trying to overcharge me. I'm so greatful to have found this business and they will be my go-to for ALL my plumbing needs.

Daniel H.

01/07/2023 12:00:00 SA

We had a drain below-level in front of our basement that backed up during storms. Dispatch from Oakland Rooter & Plumbing responded quickly to our request and sent out José to look at it the next day. José assessed the situation and came up with a plan. He came back the next day with an assistant, did some more advanced assessment with a camera, leading to a change in plan. They ended up installing an automatic pump for us because there were no viable pipes in our drain that lead to the sewer (the drain was very old and hadn't been updated with the rest of the house's plumbing).
Our issue was resolved in a timely manner, before the next storm. Overall prompt professional service.

John S.

2/28/2022

This is the second time we used them and man are they awesome. Great and always on time. Came in early and was able to us out with our issues and have a 30 day warranty. Exceptional service and the guy was very courteous

Saskia K.

8/24/2022

We had a leak from our upstairs bathroom pipes dripping water into our kitchen. The company reached out 9pm within 10 minutes of me writing to them. They gave me an appointment right away. Alberto and his coworker were very professional and explained everything they had to do to fix the problem. They did a wonderful job and were done super fast! We will definitely have them on speed dial for future emergencies!

Ariel H.

10/09/2022 12:00:00 SA

They came out the same day and replaced our water heater within 48 hours. So fast and easy! Thank you.

Jason L.

3/31/2023

Very good experience working with these guys a couple times, first with Alberto and then with Andres. Professional and knowledgeable

Rafael A.

10/06/2022 12:00:00 SA

Fast response and was at my house within 2 hours. Our clogged drain is all fixed and would highly recommend Oakland Rooter again!

Amir A.

09/09/2022 12:00:00 SA

Timely, responsive, and most importantly honest: tech applied the easy and inexpensive repair solution rather than replacement. Recommended!

Pamela B.

09/02/2022 12:00:00 SA

I had an exterior water pipe burst. I had to turn the main water line off; leaving us without water usage in the house. It was 2:30 in the afternoon. I called a few plumbing companies hoping that someone could come, soon. Oakland Rooter & Plumbing was able to come and look at the pipe and decide what could be done. Fernando arrived in less than an hour. I expected that the pipe would be cut, capped, and fixed on another day. However, Fernando has a rolling warehouse, his truck, an impressive wealth of knowledge and skill.
The pipe was cut, new copper pipe was installed and I am back in business.
I have Fernando with Oakland Rooter & Plumbing as a contact for future work.
pam

Steven L.

1/26/2022

Great service from knowledgeable employees.

I have a storm drain that wasn't working properly, and Oakland Rooter & Plumbing sent Cesar and someone else whose name I didn't catch. They tried to snake the drain and removed some mud and fabric (?!), but the water still wouldn't drain properly. Because they were unable to fix the problem, they didn't charge me, and asked if a third person from the same company could stop by later that day to assess the situation.

Jose M. came by and looked around. He provided a thorough explanation of what he thought the issue was with the buried drainage pipes, how it might have happened, and what my next steps should be. The fix was outside the scope of the work that Oakland Rooter & Plumbing does, but I appreciated their attempt and recommendation!

G. W.

09/01/2022 12:00:00 SA

My kitchen sink drain occasionally needs to be snaked out, and today Gil snaked 35ft down the drain pipe. His work was excellent, and I highly recommend this company. I've lived in Oakland for 35 years and it's always a great pleasure and relief to find a company and technician that I can trust and that does very excellent work at a VERY reasonable price. Thank you Gil for your efficiency and excellence!
Gerald Wheeler

Trisha B.

1/31/2022

My kitchen faucet was leaking and needed repair. I called Oakland Rooter, left a message and got a response within minutes. They followed up
with me when they said they would, a friendly plumber showed up to give me an estimate which was totally reasonable, and did the job quickly. Appreciated the efficiency, reliability, and decent pricing.

Chris J.

11/04/2022 12:00:00 SA

In this age of disappointing service experiences and let-downs, Oakland Rooter and Plumbing has performed superbly, and I will shout to the mountain tops to let people know. My special thanks go to the project team of Jose and Andres, two class-A professionals. They were both polite, courteous and talented. They did a great job, finished the work timely and left the worksite clean. I could not be happier with their service.

We live in a hillside home, and we rely on a sewage ejector pump to push waste water from our lower floor (which is below street grade) up high enough that it can flow into our household sewer lateral down into the city sewer system.

Our old pump was leaking and causing considerable problems. Yuck! Jose and Andres came out and with great care and attention removed the old unit, cleaned out much of the mud and muck, and installed a new pump. Their workmanship was top quality. They handled an unpleasant job with professionalism and skill. What more could someone want? (And oh yes, Oakland Rooter & Plumbing's estimate was considerably less than the next highest bid I got for the same work.)

It's my first experience hiring this firm, but after this, I would ask, why go anywhere else?

Aaron C.

12/09/2022 12:00:00 SA

We had a massively leaking outdoor shower drain pipe on the second story of our home in Berkeley. I had contacted 3 other plumbers, and none could come out the same day. I finally called Oakland Rooter & Plumbing, and not only did they come out the same day, but very quickly too! The price to repair and secure the pipe was more than we were lead to understand, but it was a quality job, and done in a timely manner, plus I understand the rising costs and inflation are also a factor. And because of the misunderstanding, they provided a discount. All in all, this will be my go to plumbing company!

Trina S.

02/07/2022 12:00:00 SA

I needed a very old water inlet and valve on my toilet replaced. I received a very quick response on Yelp and scheduled a visit for an estimate and work. The plumber was easily able to figure out which water supply line was for my toilet in my condo stack, work with the existing plumbing/ pipes (ie more complex issue than at first appearance), and get everything working.

I feel much assured that now my ancient toilet valve won't suddenly burst and damage the unit below me.

The plumber was also super easy to work with. Efficient, timely, knowledgeable, courteous (even wore shoe covers), and had a very good guy vibe. I'd definitely work with this company again if I have more plumbing needs.

Jaane F.

6/25/2021

We decided to go for this Plumbing company as they quoted us with a reasonable price for faucet and valve replacement. The technician name Andrea he came to our house and give a quote and the second time he came to fix.

He's very professional and able to answer all my questions. He also cleaned up the place after he fixing. So nothing we need to clean up after he left. He wasn't on time for our appointment but at least he called us earlier to let us know. He did respond to text and call.

I still give them 5 stars as the work he did, so we're fine about he wasn't able to be on time.

Mary D.

2/25/2023

We had an external drain that was being clogged by tree roots. Oakland router showed up in a timely fashion, and took care of it in a timely manner for a reasonable price. I highly recommend them.

Allati E.

07/03/2022 12:00:00 SA

I hired Jose to redo my bathroom because the house that I bought had an old gross tub. When I say I've never worked with someone so kind, honest, smart, and talented, I'm not kidding. He was so knowledgeable and he answered all of my questions even when I would ask a lot of questions. I was so nervous because this was the first house I ever bought and I really wanted a nice bathroom. I loved watching his process and learning about how plumbing works. Which is another reason I loved working with him. My bathroom is so beautiful and well done! I'm so happy with how it turned out, I get so many compliments. I will definitely hire him for more jobs. He is truly the best!

Darcie D.

04/02/2023 12:00:00 SA

Had a water heater replaced and drain snaked. Great experience start to finish with the friendly dispatcher, timely appointment, and quick professional help from David and Juan. I highly recommend this company. Thank you!

Shyam G.

11/28/2022

Best experience with a plumber ever. We had some repiping work done and a small bathroom remodel. Odi was a great to work with: very detail oriented, good communication, and reasonably priced.

Michelle Z.

08/09/2022 12:00:00 SA

I have nothing but good things to say about this company. Ive had a clog in my sink in my bathroom for a week now. I called other companies but when I called Oakland Rooter they were so professional and came out the same day. Great price! Great customer service. Thank you Odi for being so awesome! Totally recommend this company.

Danielle K.

05/11/2021 12:00:00 SA

These guys were simply amazing! We had a pesky bathtub clog that we couldn't get to with a snake or anything else. Oakland Rooter & Plumbing responded to our Yelp query almost immediately and showed up a couple of hours later at the beginning of the appointed time window.

Our plumber was courteous, well protected with facemask and shoe coverings, and very efficient. 15 minutes later, he was finished and the drain was unclogged! The charge was only $99 due to their drain clog special. We'll definitely use these guys again and we now have a go-to plumbing service.

Their 5 star rating is well earned.

Kathleen W.

07/08/2021 12:00:00 SA

I called to get help with a leaky kitchen pipe and toilet tank in the bathroom that was not refilling.

They charged exorbitant prices that are more than double what other places would charge and only changed the washers on the kitchen pipe and switched out one item on the toilet tank.

I had to request their help again as my toilet ended up having a separate issue that was nonexistent before they came.

Rhonda V.

7/22/2022

These gentleman were awesome! I was able to send them a message about my issue and they responded back within minutes. An appointment was made and they showed up the same day! Very helpful and professional!

Noe N.

7/15/2022

Excellent value, excellent work, superb guidance from Ruben and Ygnacio. This is a quality local minority-owned outfit that we highly recommend. Our non-traditional multilevel 1926 house had layers of DIY that ORP helped us untangle and bring into proper functionality with new pipes and a tankless water heater. Search no further if you need reliability, honesty, and no-drama professionalism in your plumbing service.

Holly F.

3/21/2023

I called Oakland Rooter because someone else wrote that the 5 stars were well deserved. I could not agree more. Needed a faucet replaced. They gave me an appointment for the next day. Serviceman -- such a nice guy, so competent! -- showed up on the dot. Finished exactly when he said he would for the exact reasonable price quoted. Everything was very clean and orderly. Faucet works great. I rarely take the time to write Yelp reviews -- I took the opportunity this time because these guys are great. (I just hope they don't get too busy with all this praise!)

Steve S.

01/08/2023 12:00:00 SA

Our renter's house had a running tub that couldn't be shut off. I had a good experience with Jose Moreno at Oakland Rooter and Plumbing. So I called them and got another Jose, who was able to come on a late Friday night and replace the knobs on both sides, as well as the knobs on the other renter's house also. Jose was very good and helpful, especially since it turned out to be more complicated than originally thought. He had to go back to the office to get another part, and wasn't done until 7:30 pm. Thank you VERY much for staying and finishing the job. Awesome!

Ryan J.

7/28/2022

Amazing work by true professionals. I would highly recommend this company for any plumbing need.

Audra W.

02/08/2022 12:00:00 SA

Couldn't have asked for a better experience! They had an appointment within 24 hours, said our technician would arrive between 3pm and 5pm. He arrived just after 3 pm and solved our issue within the hour.

Our technician, Eddy, was professional and friendly. We wouldn't hesitate to call these guys again.

If feels good to know a reliable plumber.

Thanks again!

C B.

02/04/2023 12:00:00 SA

Called on a Saturday morning about an issue with 2 of our 2 sinks. Within 2 hours, Spencer and Sammy were here, snaking our 35 feet, replacing sink cartridges, etc. I have some shower related work that they're referring me to some other folks at the company and I'm happy to check out their estimates. Spencer was the main guy, and I was impressed with his communication skills and professionalism.

L.A. R.

12/05/2021 12:00:00 SA

They are the real deal. Customer service from making the appointment to repairs rated 5 stars +. Marcos was on time, friendly and professional. He had to replace all the mechanics in the toilet tank and it was done in a snap.

I highly recommend them. I will definitely call them again if I ever need their service. Thank you, Oakland Rooter & Plumbing for such fantastic service!!!

Jon G.

06/07/2021 12:00:00 SA

Okay, so if your looking for plumbers on Yelp, look no further. These guys know what they're doing. Alberto serviced my messed up disposer and clogged bathtub. The service only took about an hour, super fast and efficient. Alberto was professional and friendly, he carefully explained the issues i was experiencing and showed me what he did to fix the problems. My only gripe is he left his shoes on and walked through my bedroom carpet, but I can look pass that, next time i'll suggest taking them off. otherwise fantastic service, reasonable prices, and swift. i would contact them again for future plumbing needs!

Leslie T.

02/08/2023 12:00:00 SA

This review is long overdue. They did a repipe of my entire house and it was very smooth. They've some several jobs around the house including installing a new toilet and repairing a leaking sewer pipe. I appreciate their responsive service and care.

Malcolm G.

03/11/2023 12:00:00 SA

Jose was absolutely amazing! Really took the time to walk through the options to fix the water pressure issues. Jose also was very helpful in explaining how he planned to solve the problem now and ensure that it does not happen again. Great experience!

Genevieve D.

09/05/2022 12:00:00 SA

I had several plumbing companies come out to provide me with estimates for my plumbing work. Not only did Oakland Rooter & Plumbing come up with the best solution to my plumbing issue, but they were also, by far, the least expensive.

Eddie and Odi are the very professional.
They have perfected their craft and it shows in the work they have do, from the copper pipe soldering up to the drywall patching. They were always on time and completed all of the work within the time frame that they proposed.

I have already recommended this plumbing company to all of my friends and would recommend them to all of the Yelp communities without hesitation.

Will J.

08/05/2022 12:00:00 SA

I reached out to Oakland Rooter & Plumbing about my pot filler faucet. Called in the afternoon and had someone out to fix my pot filler the next morning. Eddie was super quick in figuring what the problem was and was able to fix it in an hour. Would use them again and would recommend.

Adam S.

09/01/2022 12:00:00 SA

Oakland Rooter has been helping our home since 2014 and they never miss!!! Ignacio has been very professional , knowledgeable, and the nicest human you will ever meet! We have referred all our family members and friends since forever!!! We highly recommend Oakland Rooter for all your plumbing needs. I promise you they will go beyond what they need to do with a smile. 5 stars!

Camilla T.

03/08/2023 12:00:00 SA

Great and friendly service. Spencer and Sammy came as as scheduled and were very friendly and knowledgable and experienced. They found my problem very quickly. Will absolutely use them again.

grace g.

02/04/2023 12:00:00 SA

I am switching from gas stove to electric stove and need to have existing gas line capped behind the stove. Angel was super professional and fast . He knew exactly what to do and was in/out in 30 min and even turn on the gas heater for me afterwards . Highly recommend!

Kody K.

8/30/2022

Excellent company. Sewer line replacement completed professionally and promptly. Highly recommended.

Tom F.

2/26/2022

I have used Oakland Rooter and Plumbing twice in the past year. The first time was to rooter the sewer vent to unplug the toilet. Yes, the sewer vent. Roofing material fell into the vent and plugged the pipe. Will, from Oakland Rooter and Plumping arrived quickly and cleared the stoppage. He did a thorough test of the flow to make sure the vent and lateral were completely clear.
Last week, Oakland Rooter and Plumbing replaced the p-trap in my kitchen sink.
I will be contacting them in a few weeks to change out my bathroom sink and also to do a proper pipe connection for my refrigerator water dispenser.

Tom W.

10/03/2022 12:00:00 SA

We have employed Oakland Rooter and Plumbing several times over the past several years to keep our 99 year-old plumbing system functioning.
Odi has done most of what we needed done and the quality of his work is outstanding. Just last Friday he spent about 8 hours repairing some waste water drainage problems under our deck. This involved removing part of the deck and replacing some improperly installed leaking connections. When he was done, he restored the deck to its former glory with some new lumber to replace the water damaged parts.
In the past, he replaced our toilet, installed new water faucets and re-piped our entire system. He always arrives on time, has a very pleasant manner and is easy to talk to. We appreciate the care he takes to clean up the site before he leaves.
I highly.recommend Odi and Oakland Rooter and Plumbing.

Jody S.

8/23/2022

Garbage disposal on the fritz. Jose arrived well within the timeframe we previously discussed. He wore a mask, and took the extra step of wearing booties on top of his work boots (very much appreciated) he was very thorough and explained each step of the process and took the additional step of cleaning up and wiping down the areas surrounding my sink when he finished the job. I would recommend Oakland Rooter & Plumbing and highly recommend Jose. The ONLY thing that I had the slightest issue with was being charged an extra $50 dollars because I poured drain cleaner down my sink the night before with the hopes of clearing up the mess, but after Jose explained why they have to charge that extra fee, I was slightly mollified. :)

Amy C.

11/02/2022 12:00:00 SA

I don't normally leave reviews whether good or bad, but feel it's necessary for Oakland Rooter. Same day call. 3 sinks backing up. Eddie came in the earlier side of the 2-hr window. Was completely thorough and even cleaned areas I hadn't touched in a long time! Very personable and best of all, completely affordable. Highly recommend

Behrad A.

12/01/2022 12:00:00 SA

I have a 100 year old home, and anytime I have any kind of plumbing issues, Oakland Rooter & Plumbing is my first call. They're fast, professional, and get the job done right the first time at an affordable price. What more could a customer ask for?

Georgia T.

03/02/2023 12:00:00 SA

Spencer and Sammy were professional, polite and friendly providing great explanations and outstanding service.

Ghia G.

10/27/2021

Sad I can't remember who scheduled our appointment and who came to our home, but if it was 2 different people, they were both easy to talk to, friendly, and knowledgeable. I'm a little ashamed to post the before and after pics cuz they gross me out, but I'm so happy they were able to fix the clog and make our tub usable again that I'll post. Our tub started out as clogged and not draining, then went to regurgitating water and debris when we ran the dishwasher or washer. Thankful they were able to fix it the day they came, stuck to their quote, and came during the specified time frame. Thank you, Oakland Rooter & Plumbing!

Reis S.

5/13/2022

These guys just replaced or repaired our sewer line. Took them about 8 hours and if you walked around our property, you'd never know they were here. Fed a new, non permeable, plastic line through the existing line. Amazing! New clean outs and everything looks like it did prior, or better! Elias and his crew were outstanding and they were very respectful of our property. I highly recommend their services.

Lion H.

10/25/2021

It was Saturday morning and my tenant complained that she had no hot water. I called a company and they were booked until Wednesday. I turned to Yelp and spoke with Armida who said they were also booked but would reach out to available workers and would call me back. Honestly, I didn't expect a call back but she called within 30 mins and was able to send someone over between 1-3 p.m.

Jaime arrived and said it was his day off but he wanted to do a favor. He came over, explained the issue, gave me options and we even talked football! Jaime was very thorough and provided excellent service for an affordable price.

Both Armida and Jaime went above and beyond to provide excellent service! I highly recommend using Oakland Rooter and Plumbing!

Mike I.

12/04/2021 12:00:00 SA

Our very first day in our new home, we tried turning the faucets on and only cold water came out. Despite being sweaty and praying for a shower after moving, we found out that the hot water heater from the previous owners was completely dead. The worst.

Thankfully, Oakland Rooter was able to send out someone that same day, and Jose M. came to our rescue. He was a lovely guy, extremely knowledgeable, walked me step-by-step through his process and what to do as a homeowner with a new appliance. We ended up replacing the entire water heater and the job he did was tip top. Perfect installation, cogent explanations of what he was doing, and the generous offer to ping him in the future if anything should go wrong.

Because of Jose's kindness and level of professionalism, I'll always return to Oakland Rooter & Plumbing for any issues I have in the future. (Though hopefully I won't need to anytime soon!) He's a great employee and the company is fair, thorough and proficient.

Thank you Jose, and thank you Oakland Rooter!

Mike D.

7/19/2022

Very prompt and courteous service. They were on site within a few hours of my connection with them. I'd recommend them in the future.

Chris A.

02/10/2023 12:00:00 SA

I've hired Oakland Rooter twice now and have had amazing experiences each time. The first time Jaime was very helpful and informative. Daniel and Juan came the second time and were also very courteous. They did their best to keep quiet and even gave me advice and tried to fix a couple other things I noticed after doing the job they originally came for. I've had nothing but good experiences and would recommend them to anyone.

Sam Z.

2/26/2023

I wrote in for a quote on a clogged shower drain and Ygnacio got back to me within minutes. An hour later Andres came by, explained the process and potential root causes, and quoted me a price. Not long after that the drain was unclogged and we all moved on with our Sunday. Responsive, transparent, and effective. Will definitely be calling them next time.

Max L.

12/22/2020

Living in a condo presents many challenges when it comes to plumbing. A leak in the bathroom, 'well since you share your pipes with other units, you'll need to schedule a time and schedule a shut off for the other 15 units affected'. It's happened in the past and as anyone that lives in a condo that shares pipes, that shutoff valve is in some accessible only by maintenance.

Fortunately, I didn't need any scheduled shut off to get my toilet replaced. I've been having my American Standard since I've moved in the 2000s. I went to a friends house and tried their toto with the washlet and wanted a change in my throne. After some research, the cost of electrical wiring for the washlet didn't seem too wash to do despite the scarcity of toilet paper. I compromised and settled in replacement a regular toilet replacement.

I searched on Yelp and came across Oakland Plumbing. I called the line to make an appointment for an estimate. Eddie arrived and advised me on a spot to pick a toto toilet and provided an estimate for the installation and pick up. I spent several hours pondering and decided to do it, since I'm working from home, why not? Eddie was able to come out that same week and pick up the toilet I ordered at the Sincere showroom and got the jump done in an hour. He cleaned up the packaging and hauled my American Standard away.

The whole process was stress-free (besides scheduling the elevator with the HOA for the toilet and picking out which model). The workmanship was excellent and price I paid was fair. The important part was getting this house 'things to do' taken care of.

Richard F.

02/06/2021 12:00:00 SA

Such a reliable and easy to work with company! If I could give 10 stars, I would with no question asked. Right off the bat, their customer service is excellent! I called and they worked with my schedule at my convenience, which I thought was awesome. They told me which employee will be here and he showed up on time, which is much appreciated. Marco showed up, was very friendly and most of all he was following all the protocols with wearing a mask the whole time, wore gloves and made sure to wear shoe covers as well! So happy he was able to fix the issue and was done with excellence! Way to go Marco! Oakand Rooter and Plumbing is a great company! Will definitely refer them to anyone.

Amy H.

01/09/2023 12:00:00 SA

Prompt, helpful, professional - my new go-to plumber!! Shoutout to Eddie for the excellent and efficient service. Thanks so much!!

Susan R.

2/23/2023

My regular great guy Moreno wasn't working today, so Oakland Rooter sent Angel. Angel continued my experience with Oakland Rooter's practice of fast, efficient and excellent service. As I told Angel, for first-time homeowner me finding reliable trustworthy tradespeople has been hit-or-miss. But finding Oakland Rooter and its representatives is like finding gold -- rare and precious. Again, thank you Angel and Oakland Rooter!

Alyssa V.

12/28/2020

I know it's weird to say you love a plumber, but I love this company.

The sewer main backed up to our house. Ugh. A charming young man named Eduardo Navarro arrived the next day, on a holiday weekend, and quickly assessed that we needed some major work done. He was able to return with a camera the next night and give us a very comprehensive review of the problem - roots had grown into the pipes, and he was able to pinpoint exactly where this had occurred in our yard, despite our not having a clean-out pipe.

He then offered no less than 3 suggestions, fully explaining them and their associated costs, all the while not being pushy about any of the solutions. He wanted to make sure we fully understood what was going on. Eduardo was so patient with us and explained everything so well as we slowly realized what needed to happen.

Because of the situation, he gave us a price break on the snaking, and later even added an extra service gratis because the problem ended up being two different areas of root breakthrough rather than one.

He worked all day, partly in the rain, barely taking a break. He showed us the damaged pipe once he reached it so we could fully understand the problem. He also showed us a future problem we will have (roots growing through the pipes, but under the street) that will require a different, more expensive plumber, but he assured us we didn't need that yet.

I would hire Eduardo again in a heartbeat. We felt informed, educated, safe, and respected throughout. We felt we got value for our money because we felt he wanted to do his best for us at the best price.

I highly recommend Eduardo and Oakland Rooter Plumbing.

Josh M.

7/31/2022

Big thumbs up for Oakland Rooter & Plumbing - their plumber came out and assessed/fixed a variety of plumbing issues around my kitchen and bathroom, giving me plenty of information on what exactly was wrong and how it could best be resolved. He worked quickly and efficiently, was super friendly, and answered any and all questions I had. Much appreciated!

Minhaaj K.

07/03/2022 12:00:00 SA

Guys, if you're looking for a plumber, I personally wouldn't bother looking anywhere else. Oakland Rooter and Plumbing are consummate professionals and the entire experience was flawless. I reached out with an emergency (old pipes, major leak under my kitchen sink, and piping was poorly installed to begin with), heard back in less than 10 minutes, and was fortunate enough that someone happened to cancel their appointment the same day I desperately needed one. They told me someone would be there between 1-3pm and that Alberto would be the one helping me that day.

Alberto showed up right before 1pm and from the very beginning I knew I was in great hands. He was friendly, very knowledgeable, quickly diagnosed the issue and gave me a couple different options on fixing my leak without trying to push me in one direction or another. He changed the piping which fixed the leak and now we have someone on speed dial we know we can count on when something goes wrong. Thanks Alberto and everyone else at Oakland Rooter Plumbing! You guys rock!

Derek D.

6/15/2022

We were trying to install a new drain shoe in our bathtub and found out our drain arm had become detached. I called Oakland Rooter & Plumbing in the morning to schedule and appointment and they promptly arrived same day to complete the job quickly. We were expecting the repair to be major and expensive but turned out to be an easy fix for them. We will definitely use them again for any plumbing issues.

Armida M.

4/16/2022

My water heater was turning off this morning, I called Oakland Rooter, they had appointments available today, technician was very professional and price was great, he was able to repair water heater. Thank you so much.

David C.

1/27/2023

Spencer and Sami were great to work with and efficient. Super friendly and knowledgeable with explaining the process. Would work with them again any day.

Caren D.

4/26/2022

Had to change my review back to lowest rating because the owner never came over and anD intimidating say that you couldn't mail it, you needed to bring it to my door. GREAT COMPANY.

NICE. IF YOU ARE TREATING YELP CUSTOMERS LIKE THIS, everyone needs to know.

Aimee S.

2/17/2023

We've been having a drain problem with our kitchen sink since November of last year. We were able to snake it ourselves but the problem would come back. We decided to contact Oakland Rooter & Plumbing. Spencer and Sammy were the two guys they sent for the job. They were on time and explained everything they were going to do and what the plan would be if it didn't work. I was very satisfied with the both of them. They were fast and efficient. Thanks again Spencer and Sammy.

Johanna B.

1/22/2023

Thank you Jose for stopping by, helping fix the issue, and answering all my questions. I learned a lot!

Joe C.

1/20/2023

Came promptly to repair a leak. Good workmanship. Definitely pricey though.

Jack H.

05/07/2021 12:00:00 SA

Oakland Rooter and Plumbing responded quickly, set up a next day appointment, and were fantastic to work with. Jaime showed up with a mask on and straight away asked me if he should wear shoe covers. He came in and assessed what I needed for a sink, faucet, and garbage disposal installation. He knew this job might take a while but made a special exception to take time to make it happen on the day he came out. He went above and beyond when I asked him to help me with some new drawer pulls ... he even had to pull out a dremel and cut the plywood to make this request happen!

Needless to say, if I have future plumbing needs, I'll be calling these guys.

Jamie M.

11/21/2022

Our bathroom got flooded so I called few places. Oakland Rooter was the fastest to respond and come out. Jaime came out, dealt with it, and left. Hopefully, the problem is gone now and won't be returning. He was kind enough to even draw a diagram of how the plumbing system may look like. He also advised me to snake the main plumbing once a year. It was the tree root that was getting inside the plumbing system. I will definitely take his advice to my heart and call them once a year!

Laura D.

12/17/2022

We had a leaky sink that needed repaired and Daniel and Jose came to the rescue! After a speedy free estimate they went to the store and bought the parts I needed, providing pictures for me to choose from (I needed a new faucet) then installed it.

Jeannie L.

12/02/2020 12:00:00 SA

This was a while back when I was just moving into my place and had to have some plumbing work done. The company was a referral from American Home Shield which I paid a monthly service charge.

The tech who showed up was so-so, sort of knew his work, and ended up not fixing the problem of a leak in the bottom of the bathtub. There was water under the bathtub, and some drips coming from the bottom of the shower pipe going into the tub. He checked the obvious places but did nothing. He called another tech who agreed with the first one. They said I had to pay for replacing the entire plumbing fixture though it should have been covered in my AHS plan. I sent them away.

After the guys left, I dug around and found the problem to be the overflow valve below the faucet - the rubber gasket was loose from the cover and was allowing water to drip down the pipe outside of the enamel tub. I removed the plate and checked the gasket to make sure there were no breaks or damage, rescrewed the plate back, tightly; tested the water running, drainage, etc. and no more leaks. I guess lesson learned - try it out myself before calling the professionals! Ha ha!

Angela K.

10/16/2021

Eddie was super reliable and quick and the quotes he gave me were accurate. The first time I had a toilet that was running for a very long time (I called in the morning and Eddie came within 2 ish hours) and the second time he replaced the water valve and line next to the toilet. I got a few quotes for the second job and this place had the cheapest quote (or close to it).

I'm glad to have a place I can trust and call in the future. Thank you Eddie, and Oakland Rooter and Plumbing!

Rob T.

02/11/2023 12:00:00 SA

Oakland Rooter coming through again!! these guys are the absolute best. Arrived before promised and performed above and beyond expectations Sammy and Spencer made my problem disappear with ease on a Saturday. I really appreciate their pleasant demeanor and friendliness when dealing with my problem. thanks Again!

Shimmy S.

8/15/2022

André S. Came to our house today and was super communicative and helpful. Much to my chagrin the clogging in our bathtub was actually our mistake. But he was kind and able to give us tips to avoid simple mistakes. We also make a plan for future repair on our vintage fixtures which he seemed really knowledgeable about. Thanks André!

Jerry S.

02/10/2023 12:00:00 SA

Highly recommend Oakland rooter. They were responsive, prompt and completed job on time.

Negar T.

06/11/2022 12:00:00 SA

Alberto made the day!!! Timeline, responsive, brilliant service!!! Highly highly recommend him!!

Marcos S.

05/02/2022 12:00:00 SA

Second time I've used them, as always a great experience. Had small leaks and some smells in my toilets and they can out and replaced the internal units and also rewaxed the seals. Wasn't by any means cheap, but worth it and they were fast courteous and reliable.

Gosling B.

11/09/2022 12:00:00 SA

Plumber changed the earthquake valves but failed to turn on water heaters for the units. This caused a lot of headache for me. I had 3 tenants complained later that they don't have hot water. I had to call the company multiple times for them to even send a technician to take care of it. They should have promptly turned on the water heater for all in the first place.

Mark S.

07/03/2022 12:00:00 SA

If I could give six stars I would. Our second-floor bathroom started leaking down into our family room. I called them and Jose was out here in just a couple of hours. He augured out the toilet--which may not have been the problem but it stopped the flood--and then he and I discussed some other things that might permanently fix the solution. Jose took the time to explain what else could be done and what it would take. He was FABULOUS.

The charges for his trip were EXTREMELY reasonable and if I ever have another plumbing issue, these are the only guys that I'll call.

K B.

02/07/2023 12:00:00 SA

Spencer and Sammy were fast, efficient, friendly and up-front about what was going on. Replaced the cartridge in my shower for a good price and it's working great. Also told me about other issues that should be addressed (should have known with an old house) and I'm going to have another member of their team out to go through those with me. Highly recommend.

Kevin S.

09/01/2022 12:00:00 SA

They always respond quickly. Always do super clean work. Not sloppy like some other guys. Only plumber I use.

Maggie B.

12/28/2022

Our sewer line was backed up. José was great about communicating when he was going to arrive. He also explained everything he was doing. Well done

Holly E.

4/26/2022

Super happy with our service! I sent them a message in the evening and received an immediate response. Caesar was here promptly the next morning and took care of our badly clogged drain within a couple of hours. Very professional, courteous, and reasonably priced.

Ariel F.

11/30/2022

Daniel and Juan came today and performed major surgery on our plumbing- they truly saved the day heading into the holidays. They were quick and got the job done in one visit! Highly recommend their work.

Grandiflora G.

02/01/2023 12:00:00 SA

Had our sewer lateral clogged up and the shower was flooding. Called Oakland Rooter and Plumbing and they had Spencer and Sammy come out to take a look. It was end of the day and had a serious clog they went out of there way to make sure they got the job done the same day great work shower is back in use thanks to these guys. I would definitely recommend them!

Karen T.

10/02/2020 12:00:00 SA

Came back after being gone for 4 months and the master bathroom toilet was leaking. Called Oakland Rooter & Plumbing and they said they could see me the same day! I was so happy to get it fixed. He also adjusted my water pressure this has improved our lives in so many ways.
I would highly recommend them! Thank you for helping us out!

G C.

4/26/2022

Once again.. AMAZING experience with Oakland rooter. They are the most responsive plumbing company around. Scheduling is a breeze.

Jose M. came by and he fixed our leaky outdoor spigot. Then I told him about our slow bathtub drain and instead of upcharging us he diagnosed it to be an adjustment to the stopper.

Reasonable, reliable and honest. What more can you ask for??

Rae V.

1/28/2023

My sewer line backed up into my basement. I called a local company and they came out and snaked my line which gave me a slow drain but didn't fix the problem which happened when I ran the washing machine the next time. I tried calling the company that had done the work during their working hours and left messages but no callback. Then I called Oakland Rooter and Plumbing, spoke with Jose M who came out soon thereafter and used his equipment with a larger snake head than the original and cleared the line of roots that had caused the blockage. Jose M was also helpful in explaining what might be needed in the future. I feel I've found a good number for my plumbing problems.

maria k.

1/24/2023

Hands down the best! During the storms our sewage backed up. I waited for the rains to stop in hopes that it would go back to normal. NO! I called Oakland Rooter and they gave me an appointment window for the next day. José arrived an hour early and was tremendous. With our help, he problem solved and quickly took care of the problem. As always,,, grease clogs. It took him an hour and a half but cleared the line. He was friendly, courteous, effcient, and knowledgeable. Oakland's best. Ask for José.

Uchenna O.

12/13/2022

Did a good job getting back to me quickly, reviewing the problem (sink clog), recommending a solution (snake), and quoting me a price lower than the competition. Done within the hour and the sink drains smoothly.

Matt M.

9/24/2022

I've been using Oakland Rooter & Plumbing for years. They have done sewer replacements, clean outs, and small repairs. They are always reliable and price fairly. Cesar and Jose are absolutely amazing!

Carol W.

09/02/2021 12:00:00 SA

These guys are just awesome. I have called them a couple times for plumbing issues and they came out both times giving me recommendations and cheaper ways to solve the problem FREE-OF-CHARGE!!!

Eddie came out today to my property about a leak and he was extremely pleasant, professional and knowledgeable. They are honest and sincere about helping you find a solution to your problem even if it means not hiring them to do the job.

I highly recommend calling ORP.

Reyzell M.

4/16/2022

I love this company!!! I am forever grateful for their honesty and reasonable price.i recently bought a house and just to find out I didn't have a wash and dryer hook up... Jose sanchez came right off the bat and told me exactly what needed to be fixed ( after talking a lot of plumber) ..he made a flush mount faucet for the washer and drain. When he was down there, he also saw some gas leak a really bad gas leak which was an emergency. I could not imagine how many tubes were running under the crawlspace that was spewing gas everywhere( no wonder my gas bill was higher than my electric).. he capped all of them and made sure it is safe then came back to my house .... I finally had my house finally re-piped both gas and water( old house problem) The work they did for the copper pipes was pretty good. All the galvanized steels are gone and my water is finally cleaner. They also installed a tankless water heater so my plumbing goals are hopefully done..

Jennifer S.

11/11/2022 12:00:00 SA

Wow there's a good reason these guys have such amazing ratings! Ygnacio, owner of Oakland Rooter and Plumbing, saved the day for us. We have a unique situation where our tankless water heater is in the attic and we had 2 plumbers from different plumbing businesses come to our house only to turn around and leave saying they weren't going to even assess the water heater. It was clear that Ygancio and his team cared about helping from the first call and came out quickly to get us the help we needed. You just don't get the level of attention and quality with the big businesses and we'll be using Oakland Rooter going forward.

Olivia J.

3/16/2022

A few weeks ago, I had something fall into my toilet. Jose came over to do an assessment for an estimate. He was honest and upfront about the necessary steps as well as how much it would cost. He did an awesome job and in a very timely manner. I am definitely using this company again!

Ed B.

08/08/2022 12:00:00 SA

Thank you for the fast and affordable service! You have successfully cleared out the kitchen sink clog and we have a working sink now. Thank you for the professional service. Outstanding!

Bette R.

1/13/2023

Since the last review, Oakland Rooter again has impressed us with their service and dedication. Their responsiveness to hot water heater in need of a replacement was a quick as could be and their work is top notch! Again, wouldn't think of using another company for both plumbing maintenance and repair!

Sloan W.

01/11/2023 12:00:00 SA

Daniel Z and Juan came to our house the very next day after I called Oakland Rooter. They were very professional: wore booties to protect our carpet and masks. They repaired our garbage disposal, fixed our toilet and and even went to Home Depot to take pictures of faucets to replace the ones in the bathroom, which they then installed. I am very glad we used them and will use them again for sure. - S. White

CJ C.

09/07/2021 12:00:00 SA

They helped me out with a real bad situation - going an extra mile.

I used them previously for a smaller job and they did it extremely well.

Professionalism and solid customer service ethic.

Monica A.

8/24/2021

Water bill went up and I needed to check for leaks but the original main water shut off valve was stuck. Request Yelp quote. Called Oakland Rooters and Marco came and gave a free quote on cost for new main water line and shut off valve. I called another plumber and got a higher quote over the phone. I decided to go with Oakland Rooters. Marco and helper started early and finished the job sooner than I expected. Marco checked for leaks in the house but found none. Marco and his helper were courteous, knowledgable and did an excellent job. I will call Oakland Rooters for the next plumbing job.

Anna M.

01/03/2023 12:00:00 SA

Prompt, responsive and 100% professional service performed with integrity and dare I say...class. Not the usual handyman experience - white-glove level at reasonable and fair price point. Thank you, Daniel Z & Juan!

Stephen C.

08/06/2022 12:00:00 SA

These guys are a top notch shop. I've called them for help with several issues, including severely clogged drain, replacing the cartridge on my shower handle, replacing my water heater after it started leaking. They are available, reliable, friendly, knowledgeable, and reasonably priced. Thank you - you are my go to shop for plumbing needs.

Miguel G.

6/29/2022

Again Oakland Rooter team Aaron/Juan did a great job on unclogging my bathroom sink got a competitive price and very happy they cleaned up afterwards

Robert H.

6/25/2022

My water heater was leaking & I found this company on yelp. I was in need or getting it fixed right away. Unknown to me I actually had the owner Ygnacio come out & take a look. He suggested a replacement & he gave me what I thought was a very fair price. I asked if I should call back & set an appointment & he told me no. He would take care of it himself right now. I will only use this company for whatever plumbing problems I run into in the future. Thank you again Ygnacio for your great customer service & being able not only own the company but to still get your hands dirty & help us customers when we're in need.

Robert

Rachel N.

11/16/2022

Prompt service. Helped me figure out a sewage smell and fixes for the issue. Would recommend.

Cesar N.

7/27/2021

Oakland Rooter has become my go-to company for all my plumbing needs! Odi, Jose Sanchez & Juan Ramos are the best!!

My wife and I hired them In June to replace all of our old gas lines, install new hot/cold water lines in our laundry, install a new drainage pipe, remove an old water heater & replace it with a tankless water heater.

Initially, I got quotes from various local companies. All of them wanted to charge me their min. fee (over $100) just to go in the crawlspace and look at the existing gas lines. Oakland Rooter was the only one that said they would not charge me for this.

Not only are their prices very affordable but their workmanship speaks volume! They're reliable & know what they are doing. Odi & Jose were very careful with our house, which we appreciated a lot. They communicated everything with us throughout the project & gave me their honest recommendations. Not once did I feel I was getting cheated.

Two weeks, both of our showers got clogged. It was a Sunday afternoon. I called Odi and explained what the situation was. Odi was very understanding and said that he would do his best to have someone over but it might be hard given the time of day. Thankfully, one of his guys (Juan) was around our area & was able to stop by & inspect our situation. Juan stayed until he was able to clear the lines. He ran the industrial snake & we were able to see through the camera that the upper sewer lateral had been damaged. We decided to have it replaced per Juan's recommendation. Odi, Juan & a few other plumbers came a couple of days later to replace this. The work was finished in 4-5 hours. They did a great clean-up job afterwards as well, which not a lot of companies take that initiative. I am glad I found Oakland Rooter

Dennis C.

5/16/2022

I have a lot of confidence in Jose M. For a plumbing issue that stumped a previous plumber I hired, Jose M cleared the kitchen sink drain. I am very appreciative towards him. He also kept the area clean while snaking, as well as was very innovative in the way that he did it. I would hire him again. Thanks very much again - Dios te bendiga

Lalita S.

4/18/2022

Excellent response time.
Quality work.
Reasonable price.
Highly recommend.

Matthew G.

8/23/2022

My water heater stopped working due to a failed gas control valve. Andre from Oakland Rooter came, saw, and promptly fixed. Reliable service, reasonable rates, nice folks. Would use again.

DV S.

05/12/2022 12:00:00 SA

We had just discovered water leaking from the water heater around 2:30 pm. We knew it needed replacing. Jose and Angel were dispatched and got to the home within an hour and gave a fantastic quote - (average for the area) and didn't try to gouge us like the first company (that was double the quote of this company).

Angel stayed and took the old water heater out. Jose called the supplier- who was closing - and got them to stay for him to get the water heater. Long story short they were the heroes for my 90 yo uncle, who was exhausted thinking about how to start the process of getting this done. They were neat, clean, efficient and precise.

My uncle was surrounded by family and each one of us played a part in getting this done quickly before the day ended. I can't say enough about the quality of Jose and Angel and the dispatchers who made this happen. You will not be disappointed by this company. All the 5 stars are real. What a jewel!

Diane S.

11/10/2022 12:00:00 SA

Very responsive, polite, good at explaining, on time, good work, friendly, reasonable prices. Highly recommend.

A I.

9/23/2022

Oakland Rooter & Plumbing did a fantastic job again! My shower drain was totally clogged after a couple of liquid plumber attempts. The liquid plumber even made it worse so I called my savior to fix the problem. Gildo, Gil was the one who came to rescue today. Gil fixed the shower drain very quickly, also he checked/snaked the bathroom sink and removed an old pop up drain stopper and replaced with a new pop up drain stopper. Gil was very professional, and did such an excellent job. I have been using Oakland Rooter & Plumbing the last 4 years, and I'm always happy with their services. This is the place you want to call for any plumbing issues.

Camille S.

12/15/2022

My first experience with both Daniel and Juan from Oakland Rooter and Plumbing were great! They were very polite, came to the house on time, found the leak under my house in 10 minutes, and had it repaired in 30. The price was reasonable. I will call them again with the next issue!

Elaine S.

10/07/2022 12:00:00 SA

We have worked with Alberto of Oakland Rooter & Plumbing 3 times in the past year and each time he has provided quality and excellent service! Highly recommend!

Sienna D.

10/07/2022 12:00:00 SA

Call them! They answered after hours & asked me how many toilets I had. When I told them we only had one they said oh lets get someone over there asap! and sent someone here bright/early - unclogged super fast Thank you!

Denise A.

05/04/2022 12:00:00 SA

Excellent customer service!! Called them in a panic on Saturday, the day before Easter, with a plumbing issue in my kitchen sink. Couldn't be worst timing, right?!! I was not expecting to be able to reach anybody actually. To my surprise they answered immediately and sent a technician out within the hour, Jose M., I believe. He was SUPER professional and fixed the issue within 15 minutes. COVID conscious, which I also appreciated with mask and shoe coverings. I will definitely use this company again in the future!

Ajibade A.

1/22/2022

Jose M was the plumber that came to take a look at my garbage disposal. He didn't charge me the service fee because when he looked at it the issue cleared itself up. He was helpful and gave me tips on how to make sure things drain properly and the drain is maintained well.

Eric Z.

02/08/2022 12:00:00 SA

We have a bathroom below grade, and the toilet, sink, shower, and washer, drain into a sump and the black water is pumped up to the street. The pump failed and we called Oakland R&P at 9am. They scheduled an appt for 3-5 that day. I'm going to ignore their tardiness (but withheld 1 star), because the office was responsive, apologetic, and followed through. And because Jose M the plumber, after working a long day and thought he was headed home, made a stop at my house to fix our problem. Jose was cordial, professional, and got right to work, even after a long day. He pulled the pump from the full sump, pulled baby wipes out of the intake (my son and his GF won't ever do THAT again), put the pump back and fired it up. It clogged again, so Jose pulled the pump again, cleaned it out, and then raked the sump to collect any and all wipes. The pump went back in, and it fired up. Jose was a gentlemen and I will absolutely call him/them if I have any more plumbing issues.

AC C.

09/01/2022 12:00:00 SA

Responsive and set up a next day appt for a quote. Jose and team were great, came out to evaluate our needs and determined that the pipe echoing is normal due to our system. He checked our pressure valves and suggested we keep things as is.

Briggs B.

07/01/2022 12:00:00 SA

One of the most fantastic experiences I have had with a home repair company. My drains were backing up. They sent 2 great techs out the same day who worked on it and couldn't fix it because the problem was too severe. They didn't charge me and sent technician Jose out because he had a specific piece of equipment. He worked hard, had to do a lot of problem solving, and fixed the problem. He explained everything he was doing in a way I can understand. Super polite, respectful, and positive. I can't recommend this company enough!

Doug G.

12/03/2022 12:00:00 SA

Water heater was leaking so I knew it was time to call a plumber. Gave Oakland rooter a call and everything went well. Responds quickly and arrived on time. Good experience. Give them a try!

James Z.

02/05/2022 12:00:00 SA

These folks are great. They replaced my entire piping system, replacing my decaying galvanized steel with copper. Completed whole job in 2 days. We had a problem with the shower, and even though they hadn't installed that they got a new valve and repaired it. Water pressure which was awful (especially in the shower) is now great and no-one gets zapped in the shower when we run the dishwasher or clothes washer!! They also ran a new gas line out back for my grill. Highly recommended!

Seth Z.

01/09/2022 12:00:00 SA

I called with a really simple question: How much to install a garbage disposal? They say they don't have a fixed price, they will tell me the price in person after a free consultation. OK, I schedule the consultation for two days later. The plumber calls me 15 minutes *before even showing up* to tell me that it will cost $250 (for install only). In other words: they did have a fixed price for the job. What they wanted was to schedule my visit before I knew the price. This way I've already waited two days, I'm getting desperate to fix the problem, and when I finally learn the price, I've lost time to shop around to see if it's a good price -- the plumber is about to arrive, so I need to take it or leave it. It's a clever business practice, and maybe it's even standard in this industry, but it's deceptive.

When he tells me it's $250, I ask How long does it take?. He says Usually 20-30 minutes. Wow, $250 for 20 minutes of work? I say. He says We charge by the job. So again, they have a standard price for this job. They just didn't want to tell me when I asked for the price.

So I'm knocking some stars off for the lack of transparency. I will say the plumber himself was very professional and seems to have done a great job. My complaint is with the lack of price transparency. These companies generally want to make it as hard as possible for you to shop around and compare prices. It's their right to do that, of course. And it's our right to give them bad reviews when they do.

david m.

9/27/2022

I needed a trenchless system put in for my sewer lines. Tony could see right away what needed to be done and did a great job with everything. I highly recommend Oakland rooter.

Jonathan B.

6/29/2021

I've hired them twice, for repairs that I couldn't do myself. I'm handy enough that I can change a faucet or install a dishwasher. But if anything is more complicated, I look for the experts. Oakland Rooter saved the day for us.

Their price is comparable to other reputable plumbers. You can probably find a budget person who's just getting started.

Gemma D.

11/29/2022

Daniel Z. and Juan installed a waterline for our fridge and they were just great. Very professional, straightforward, efficient and nice. I would use Oakland Rooter again and understand why they are so highly rated.

MMW W.

01/03/2022 12:00:00 SA

I hesitated to write this review because this business has such a solid track record and our experience was so weird.

We had an issue with a water heater recently purchased and installed (August or September).

I was always upfront about the recency of the purchase, that the heater was still under warranty but that the manufacturer's technician couldn't come until the next week and we were willing to pay out of pocket for quicker service.

Technician came out, diagnosed the issue and said he would see if parts were available. I asked if he could provide a written quote he said fine no problem and he would respond later that evening or the next day.

After receiving no response, we followed up multiple times. He said parts were not available and that we needed a new heater.

We said, no problem, the heater is still under warranty, would he be willing to disconnect it and return it to Home Depot. Could we get a written quote.

After a back and forth, with little specificity, he said his bid to install a new heater was $2400 and that included the heater.

No other context.

Nothing about the brand he was recommending, nothing in writing, just nothing.

Having had that experience, we just waited for the manufacturer's dispatch to come out. They disconnected the heater and returned it for an exchange.

Out of pocket, our additional costs were only $650. Even including the cost of a replacement heater (if we had to buy one, which we didn't), it still didn't compare to the $2400 VERBAL quote we got from this company.

I know this won't mean much, as this company has so many great reviews that this seems like an anomaly, but it really was a terrible experience.

Fred T.

6/24/2022

Andres took care of our problem and even came back a few days later to calibrate our shower. He provided great costumer service, was very responsive and definitely reliable. We will certainly use them again in the future and highly recommend their service.

Katherine Z.

4/21/2022

What I thought to be a simple drain clear out turned into a bigger project than expected. Jose O. is thorough, friendly, reliable, efficient and safe. I could not have asked for a better experience, I highly recommend Oakland Rooter and Plumbing and will contact them with all of our plumbing needs!

David W.

6/20/2022

Highly recommend Jose from Oakland Rooter. He went out of his way to detect a difficult underground leak in our neighbor's yard, spending several hours turning on and off various irrigation system branches. While ultimately unsuccessful in finding the leak, his patience and attention to detail was noted. Also did a great job in fixing a more ordinary plumbing leak.

DeAnna T.

02/03/2022 12:00:00 SA

I love this business. When your sewer is backed up you need someone fast and effective that is exactly what they do. Each time I have used them, we've met a friendly and professional crew. Thank you for eWe had a problem a few days after they came. They sent a camera in at no charge to discovered that it wasn't a problem with the job that they had done, but with our sewer lateral. So grateful for theirverything!!

Jordan H.

5/22/2021

My dad hired these guys to fix a leaky toilet -- Juan and Jesus arrived right on time, scoped out the problem, and got everything fixed in record time. They were both extremely professional, courteous and efficient. A pleasant to work with from start to finish. Thank you guys!

Fred K.

1/20/2022

Quick response and rapid fix to a plumbing issue. Would absolutely return in the event we ever have other problems.

Letitia B.

11/21/2022

Jose Murano came out to fix a blocked water pipe and fixed a couple of other things while he was there. He explained everything thoroughly and clearly, and was transparent about prices and comparing with other companies. He couldn't have been more professional and nice to work with. This guy is a gem!

Mochi N.

06/01/2021 12:00:00 SA

I must agree with all the other 5-star reviews. These guys are fast, honest, and amazing. My plumber was Alberto Corona (yes, Corona! haha!), and he gave me an estimate with all the options and details, and the quote was very reasonable. He got to work right away, and he explained everything along the way, replacing the necessary parts. He fixed my kitchen sink in less than two hours. Alberto, you friggin rock!

What makes these guys stand out for me is their honesty and politeness. I had another quote from a guy who wanted to replace everything and get all the parts. Alberto figured out in 5 minutes what part needed replacement, what we could just reuse. Plus, he was of course wearing a mask, asked if he should take off shoes, etc. It's these little things that made the whole experience super easy. I mean, I actually enjoyed having someone fix my sink, you guys. That's saying a lot, right? :-p

Norma L.

7/29/2020

I attempted to fix/install new pvc under sink so I could see if the enzyme liquid would clear the galvanized pipes. However the handy man who apparently tinkered before used a rubber ptrap and the wall pipe was too long. After frustation of this o broke down and yelp messaged. They are literally down the street so love giving local businesses business. I also need the hot water bathtub fixture replaced as it was leaking.
Even though they were closed they responded. They could come the next day, a Sunday. Most place charge extra. Not them they said same price.
They confirmed and we're right on time if not a in little earlier. Our plumber showed up with a mask and gloves and asked if he should wear shoe booties.
Took him about about 1.5 to do both and the job cost less than the last one we had come out a few weeks ago.
This is my go to plumber place now. Friendly and reasonablly priced.

Stacy N.

7/20/2021

Amazing service! My husband and I hired them twice in one month- once for a plumbing project to replace a gas line/put new pipes in, take out our old water heater and install a tankless water heater. They did an amazing job and they treated our home with care as they did their work.
The second time we hired Oakland Rooter was very unexpected but I am VERY thankful we had someone to call- water started bubbling up out of the showers and it was a sewage line backup. We ended up having to get our sewer lateral repaired and a cleanout drain installed for future plumbers to have easy access.

Odi, Jose, Juan and I forget one last person's name but they were all so nice and accomodating. They kept their work area clean and cleaned up any debris when they were done. They work masks when around me. Their prices for the first project were very reasonable- and the sewer lateral was also reasonable as well.

I would use them again for any future projects/ work or emergencies.

Kristin I.

01/05/2022 12:00:00 SA

I love this company. I have a very old house and needing a plumber almost always happens in the evening or on a weekend. I always brace myself to pay stupid money for some help. From kitchen sinks to dishwasher hook ups, toilets and my dryer vent - these plumbers are amazing (especially Marco who's helped a few times and is so nice and so helpful). They've resolved the issue every time and the cost is never so high that I don't call them again the next time. Highly recommend.

Oakland N.

05/11/2022 12:00:00 SA

Oakland Rooter saved the day! We experienced a clogged drain in the middle of the night which effectively shut down all the sinks, showers and toilets. I reached out and heard back before 7 am, and Will from Oakland Rooter was here before 9 am. He thoughtfully evaluated the problem, calling another colleague who arrived promptly and the cleared the sewer clog from the roof vent. Very grateful for their service and help at a desperate moment.

Bo G.

10/02/2022 12:00:00 SA

Odi is the best! He always shows up right on time, gives me a fair price, and doesn't cut corners. Oakland rooter has helped me with new plumbing installs, toilet installs, and various other fixes that I've needed around our house. I would highly recommend them, and especially Odi.

Jeremy L.

07/06/2021 12:00:00 SA

Needed some help with some out of date and poorly done shower plumbing. Oakland Rooter were among a few that responded quickly. Fortunately for me, they had availability to come look out to the property to do a free estimate. Eddy showed up looking professional and had a clear understanding of what I needed. He gave me an estimate on the spot as well as telling me exactly what brand he would be using and why. He showed up on time for the work, got it done with an hour to spare, and charged me exactly what he said he would. The work looks really good and works great. Thanks Oakland Rooter!

Hava G.

11/08/2022 12:00:00 SA

While their service is prompt and quality, their pricing for my repair seemed unreasonably high. I had them out to perform a very basic repair, replacing the angle valves on 2 toilet water supplies. They refuse to give a quote except in person, and they then quoted me $300 for 1 valve replacement and an additional $150 for the second valve. When I said that was surprisingly high, they tried to tell me they charged extra for draining the water from the lines. I can drain the water from my own lines. They also quoted me $450 to replace a toilet. That sounds reasonable. But $450 for replacing 2 angle valves cost the same as replacing and disposing of a whole toilet? My landlords were so unhappy that I paid that much that I agreed to split the cost with them.

Takeshi K.

12/01/2022 12:00:00 SA

I was told that the $250 quote to install a garbage disposer that I already purchased was not negotiable. Incidentally, fixing the pipe I broke was just $150. At the end of the day, I ended up hiring another licensed plumber who would do the pipe for the same amount and would include the disposer installation (essentially just twisting it into its mount and connecting the hose and drain pipe) for free.

Patricia R.

11/26/2022

We had clogged kitchen sink after Thanksgiving. José was absolutely great, very efficient and got the job done quickly thanks for being able to take care of me on the same day as I called.

Ken G.

3/18/2023

Our kitchen sink suddenly stopped draining and we were a bit panicky. It was Friday afternoon and we weren't sure how we would find someone to fix it before the weekend. We needed to finish dinner preparation, plus we had some friends coming to stay with us from out of town. We called our regular plumber but they don't do 'emergency' service and wouldn't come until Monday. So we checked Yelp and Oakland Rooter & Plumbing was at the top of the list. I called and they actually had a couple of times available that evening, one starting in half an hour. The plumber actually came in less than an hour. He was very polite, and after evaluating the situation, he gave us a price but said they wouldn't charge us if they couldn't fix the problem. He ran a snake about 20-25 feet, found the clog, and got the drain working again in about a half hour, including a 30 day guarantee! We recommend them very highly.

Nanette S.

3/20/2022

Great service both times in the past few months. Come a couple hours within me calling them. Fair prices and repaired my problems in less than 30 minutes. Very nice and professional. Highly recommend.

Nancy G.

01/07/2022 12:00:00 SA

The technician Jose S. was wonderful. He was patient, knowledgeable, and helpful. He was not like other technicians I have encountered the past year who were quick to say no, overcharge, or blindside me on issues with my house. He came after a miscommunication from before and when he arrived, he was able to help and untangle the situation, as well as foster rapport with my non-English speaking family member. Would highly recommend.

Cheryl S.

4/23/2022

Thanks to Jose my bathroom is not covered with toilet backup. It took a matter of minutes for them to reply to my text and then call to schedule an appointment. I would use Oakland Rooter & Plumbing again.

Nimrod O.

3/23/2021

My experience was excellent, start to finish: hygienic; good service; good price; good work. This is now my go-to plumbing service. I highly recommend them!

(Jose M was the one who came by. Great guy, great plumber!)

Lily K.

01/09/2022 12:00:00 SA

This is a review for the two times Oakland Rooter folks have come out to assess issues. Both times they have been so prompt, professional, helpful, and straightforward. They always explain what is and isn't going on, and give a clear plan about what to do and when regarding repairs and replacement of things like a water heater and outside hose bib. I've learned something each time and it's really reassuring as someone who doesn't know everything about my place yet! I'm super grateful for the kindness and expertise the guys have shown, and will always call Oakland Rooter for any plumbing needs and I definitely recommend them highly.

Kenson K.

03/02/2021 12:00:00 SA

Just got my toilet and shower fixed. Temperature pressure balancing cartridge in my shower was faulty and the fill valve on the toilet was giving out. Alberto helped me out and was in and out in about 2 hours. COVID protocols were taken on the plumbers part and he was very informative of what he had done.

Denise T.

09/09/2022 12:00:00 SA

Great service, response, and follow up. And I got an appointment quickly. Most important is how a company responds to something that didn't get resolved right away. This was a mysterious toilet leak that came back (due to other factors, not a result of his work). Cesar responded quickly and made return visits, and didn't charge us. A real sweetheart. Oakland Rooter & Plumbing will be my go to for all plumbing needs.

L A.

08/10/2022 12:00:00 SA

We'd been searching for a long time to find someone to fix the gas leak in our fireplace valve before we finally found this business. Setting up the appointment was really easy and then the contractor Jose Sanchez came out and did a wonderful job. We was very kind and the work was meticulous.

Ella W.

12/29/2021

First off. Thank you Oakland Rooter and Plumbing for responding back. I reached out to 5 places and Oakland Rooter responded back within 20 mins and priced fairly for the work we needed on our kitchen sink. My pipes including the p-trap was corded and needed to be replaced. Jaimi came in assessed the damage and gave me options, prices and recommendations. In one hour my sink is back in working order! And to think I waited so long because I thought duct tape would be the answer.... no. Call them set up an estimate and get the work done the right way. I will be using them again for more work.

Peggy D.

10/14/2022

I had a problem with my Toto toilet and was told that Oakland Rooter did work on that brand. I called them on Friday and made an appointment for Saturday afternoon. Fernando came to my house at the appointed time. He was pleasant, professional, and had my toilet fixed within a 1/2 hour. I am very happy with the service and the results. Highly recommend!!

Stefan S.

05/09/2022 12:00:00 SA

I used yelp to contact this business. They responded within minutes. They called me, and there dispatcher and I worked out a time that was convenient for me. She was very courteous and efficient.
The plumber called and said he was available before our appointment time. When he arrived he was professional, communicative and efficient as well.
Finding plumbers is usually a hard task. This company and staff are first rate. l highly recommend them and will use them for all my plumbing needs. BTW. From my first email until the job was complete was one and a half hour. Terrific!

Mary S.

10/11/2022 12:00:00 SA

Another great job done by Oakland Rooter!!! Quick response time, and FINALLY, FINALLY, someone who followed his instincts and discovered the problem that has plagued us for MONTHS. I highly recommend this group, they are fantastic.

Kylie F.

2/23/2021

Love these guys! Super fast service & very friendly!

$100 to get your toilets fixed quickly. Jose M. also went above & beyond to check out my water faucet that was not getting hot. It's going to take another appointment to get it fixed, but I appreciate their honesty & transparency on the pricing. He even tried to explain to me about how the works which was super sweet!

I will absolutely be calling them whenever I need help! Highly recommend!

Deanna Y.

02/12/2020 12:00:00 SA

We had a clogged kitchen sink for a few days that we tried to fix ourselves with no success. We found Oakland Rooter & Plumbing on Yelp and decided to call them up after seeing their glowing 5 star reviews. We called at 2pm and they were able to set us up for an unexpected same day appointment between 4-5pm.

Eddie and his colleague arrived within the window and immediately offered to wear shoe booties in the house, which we appreciated. The first snaking attempt was futile, but the second round cleared the pipe. Both guys were friendly and professional and were in and out in half an hour.

We paid by credit card and thought the price was very reasonable considering the same-day appointment and great service! We also feel at ease knowing there is a 30-day warranty on the work in case the sink backs up again.

Maggie Z.

04/11/2022 12:00:00 SA

Had a great experience working with Oakland Rooter.

I hired them to move a toilet, install new washer dryer hookups, and install a washer/dryer in a small bathroom. I worked with Odi for this whole operation and he was extremely knowledgeable, did a professional job, and helped me assess the work that was required to be done and the various decisions I had to make.

Odi was able to make it to my unit within a day to give an estimate. He also referred me to two electricians that he had worked with before, which was fantastic. I had a few other things to line up on my end, so when I was ready to go a month after the initial estimate, I gave Oakland Rooter a call and they were able to schedule within a week. Blown away by the fast response on this involved of a project. Will definitely work with them again.

Ralph M.

09/01/2022 12:00:00 SA

Called Oakland Rooter a couple days ago in need of a plumber. Received a speedy response & appointment. They arrived on time & were thorough with explaining what would be needed to take care of my issue. My plumbing is old., really old., so I thought I might get ripped off. On the contrary., they were really fairly priced, kind & considerate. They went out of their way replacing previously broken items & cleaned up my mess. Thank you Oakland Rooter., you definitely earned a lifetime customer!

Ray C.

12/15/2022

I rarely write a review because most of the service providers are good but nothing to write home about. I want to leave a review for Daniel Z and Juan for the outstanding job they did repairing our main service line that sprang a leak. They came right on the appointed time and took their time to assess the situation and gave me a very fair quote. After we accepted their quote they had to go to another job first but came back quickly because they knew our leak is serious and needed to be dealt with right away. As they cut the concrete and dug into it the service line was 3 to 4 foot deep. Juan was digging in ankle deep muddy water. When they finally got to the damaged pipe they realized that there is a slight offset in the two pipes that were jointed at a T, which made the repair very challenging. Nevertheless they kept trying even though it was getting very late and cold. I told them to go home and that it was ok if we did not have water for a day. They came back first thing next morning and made an ingenious repair to adjust for the offset so there is no more tension in the T joint. The whole time they were polite and professional. What a couple of great guys! I would highly highly recommend them.

b h.

1/31/2022

We have used them for two jobs and both were done in a timely and professional manner. (1) They unclogged our sewer line that RotoRooter gave up on. (2) Replaced two old faucets for our clothes washer - as usual in an old house, it was a bit of a hassle but Jose did a great job. Highly recommend and will definitely use them again.

D. M.

12/13/2021

We couldn't figure out why our washing machine wasn't getting any water, but Odi over at Oakland Rooter was able to find a small one-way valve, installed by prior owners in the wrong direction. Odi was excellent, nice, and so smart. He found the problem, walked us through and showed us what had happened, fixed the problem, then patched everything up. Excellent service. Thanks, Odi!

S B.

10/01/2022 12:00:00 SA

Jose Sanchez came at the time estimated and was very personable. His estimate was $300 to install a new kitchen faucet (after I bought the new faucet). He also recommended replacing both the hot and the cold water valves for $250 each because he said they were leaking. They aren't leaking. I hired someone else who installed the new faucet for $150. Everything is working well.

Eri K.

12/14/2021

We had an underground leak in our yard, with water gushing out on to the sidewalk. I called Oakland Rooter & Plumbing and Jose Sanchez was able to come out to inspect the next day. He found a big hole in the city storm drain pipe by digging around in the mud. Since it was a city line, they were not able to work on it. But having Jose identify the problem helped us figure out the next steps. I highly recommend them.

Rebecca M.

1/26/2022

Oakland Rooter does it again!!

I wrote a review a couple months ago when first calling them for help.

This time it was for a different, but more challenging, issue of outbound kitchen pipe being badly clogged about 50 feet down the line.

Fortunately, the A-Team , aka Team Milagro, arrived. They were amazing!!! Remember these names: César and Juan!!!

Huge thanks to these professionals for their conscientious expertise, and to company owner Ygnacio who shows what a business --local or otherwise-- is at its very best!!

Doug C.

2/19/2022

I'd been having trouble with the drain in one of the apartments in my building for a while and two plumbers who had attempted to clear it had failed. Jose Ramos was able to locate the problem in a pipe that was broken outside the building. I had my handyman dig a hole to expose the pipe and Jose M removed and replaced the broken section but unfortunately the drain still did not flow properly. He didn't give up and kept on working and trying things until the blockage was finally cleared. I was impressed by his persistence and professionalism. For all the effort and time that the job required I thought the price was very reasonable. The next time I have a trouble with a drain in my building these are the guys I'll call.

Eoin B.

12/08/2021 12:00:00 SA

Excellent service - prompt, friendly, efficient. Removed a blockage in our sewer connection and reseated toilet bowl.

Joel S. W.

4/24/2021

When you're 25 year old water heater breaks, you know it's not gonna be a great day. Fortunately, Oakland rooter and plumbing made the task of getting us a new water heater and getting the old one out as easy as I could've imagined. Our problem started on a Saturday morning, they answered the phone right away and gave us a slot later that day. They showed up three hours early which was awesome. Jose and Andres completed the task in a efficient and clean manner, answered all of my stupid questions and we had a new water in place in about four hours. The location of our water heater was not ideal, but they didn't bitch or moan, they just did the job, and did it well. I would absolutely recommend These guys for emergency repairs, or other routine plumbing needs. Thanks agin Jose and Andres. Was great working with you, but I hope I don't have to see you again for a very long time!

Johnny B.

10/28/2021

We have used Oakland Rooter four times in past few years and each time was a fantastic experience. Ygnacio runs a top-flight operation, and Jose Sanchez is not only knowledgable and professional, but a super nice guy, as well. Thank you, Team Oakland Rooter!

N K.

7/18/2022

Alberto diagnosed our problem quickly and had it fixed within 15 minutes. I would highly recommend them

Janell B.

10/15/2022

Oakland Rooter and Plumbing did a phenomenal job unclogging my sink. Jose M was my technicians and he was very professional and efficient. I got an appointment the same day that I called and my sink was back to normal in no time. Jose M explained what he was doing every step of the way and even educated me on prevention techniques for the future. I highly recommend partnering with this company.. they are top notch.

Rosemary L.

1/16/2022

We needed to remove a gas line to a fireplace that was no longer useable. Oakland rooter and plumbing sent an associate out for a free estimate and we scheduled them back for the job. We didn't look for a competing estimate at the time because we were wanting to get this done quickly, but he asked at the end whether we did in order to gauge where his service prices fell overall. Everything was efficient and clean and he provided some useful tips along the way.

S B.

1/14/2022

Had a new gas line placed for a fireplace and Jose Sanchez and Samuel were fantastic! Great work, efficient, cleaned up after the job. Very professional and would recommend!

Oak l.

9/13/2022

My husband broke a pipe while installing a new bathroom vanity. In a panic I called Oakland Rooter and Plumbing at 3:30pm when our previous plumber didn't pick up. Ygnacio was very kind and found time in his workers' already full schedules for someone to stop by within two hours: an emergency appointment for the same price as a regular appointment. They came by and fixed the pipe, installed new stop valves, and tested for leaks. Very friendly, fast, knowledgeable, and reasonably priced (sorry we didn't catch his name)-- we will definitely use Oakland Rooter and Plumbing again!

Dennis W. W.

08/06/2022 12:00:00 SA

I discovered my clean out was clogged, called and explained my plight, and they dispatched a plumber and I was back to normal within Two hours, the tech called prior to his arrival...Eddie was courteous and professional, best of the price was right I have shared this company with my neighbors. All my future plumbing issues will be resolved by Oakland Rooter & Plumbing.

Catherine M.

02/03/2021 12:00:00 SA

Beyond satisfied with Jose M. from Oakland Rooter & Plumbing! He is a lifesaver!!! Plumbing issues are never fun, but Jose took the time to explain exactly what the problem was, and offered a few different solutions based on the cost and longevity of task at hand. We couldn't be happier with Jose's work. He is very smart, efficient, and he had our busted/clogged pipe cleared and replaced in no time!

The icing on the cake: Jose wore a mask the whole time! Thanks for putting our safety first before anything!

Randy S.

12/21/2019

Former review referenced problems with a sink installation. Update below is more indicative of my full experience and the review has been updated to reflect the final product--a very professional plumbing job. Next time I'd call Ygnacio personally with a complaint, rather than leave a bad review. He really wants you to be happy with the service and will go the extra mile to ensure you receive a quality job.

UPDATE 12/21/19: Ygnacio called me personally to apologize for the shoddy work. We have an appointment on 1/2 to fix the broken tile and properly seal the fixture. I will update the review post appointment.

1/2/20 Ygnacio and Jose arrived today on time and did a complete reinstallation, fixing all the broken tile and resealing the new sink. Ygnacio apologized again and was even kind enough to refund the installation. Based on Ygnacio's customer service, promises kept and the professional quality of the rework, I would not hesitate to call him again. He also assured me that the two guys who came out before would get a talking to about what flies as professional quality work for Oakland Rooter & Plumbing. I really appreciate him personally handling this issue. Thank you Ygnacio!

Aaron B.

07/08/2022 12:00:00 SA

Incredibly responsive, honest and delivered quality work. The employee that showed up (Will) gave me options that would work best for me and we came to agreement on something that could be done quickly at low cost, but not compromise quality of work. I know who I'll be calling for any and all future plumbing work.

Steven B.

10/29/2021

I needed some sewer later work completed prior to selling my townhouse in Oakland. I called 4 other plumbers to look at the issue, but Oakland Rooter provided by far the best quote and most timely service. Jose at Oakland Rooter was the only plumber willing focus on the section of pipe that was causing the problem. Other plumbers wanted to replace the entire lateral even thought there was only one bad section. Replacing the entire lateral would have been exponentially more expensive because of the areas that needed to be excavated. Jose at Oakland Rooter came out and fixed the bad section of piping, on time with a high degree of professionalism. He even had to remove and replace brick inlay on my driveway, and it looked as good as new when he was done. Then Jose quickly coordinated the PSL inspection with EBMUD, and it passed, allowing me to close on the sale of my house without delay. Thanks Oakland Rooter!

David G.

09/08/2022 12:00:00 SA

Had an issue with my kitchen sink over the Labor Day weekend. Called Oakland Plumbing, based on the Yelp reviews, and I was extremely happy with how things turned out. Jaime was at my home with an hour, and he was able to put in a temporary fix, until I could get the parts I needed. We set up an appointment for the following week. Again, he showed up on time, and fixed sink, and another problem with my shower that arose over the weekend. He wore a mask the entire time he was in my home, which was important to us. He did great work, at a reasonable price. I am very happy with the entire experience.

Theresa F.

09/08/2022 12:00:00 SA

I have used Oakland Rooter & Plumbing for a variety of plumbing related issues and fixture installs. They are my go-to for plumbing needs urgent and non-urgent. Cannot recommend enough. Very responsive over the phone, fast service, transparent pricing, high quality work, and friendly + informative technicians.

Lana S.

10/01/2022 12:00:00 SA

Friendly, honest, competitive prices. I will be calling them for all of my plumbing needs. So happy I decided to try them!

Marie S.

09/02/2022 12:00:00 SA

Love the service! They were responsive and answered my calls. They came on time and did the work within the time frame they said. Would highly recommend and use them again!

Terry T.

11/29/2021

Was surprised to see a plumbing service with so many 5 star reviews. But after my experience with independent plumbers that were referred to me. I will happily continue to use Oakland Rooter and Plumbing. They responded quickly to my request for an estimate on Yelp. They requested my phone number and called to set up an appointment that day. Appointment was confirmed with an email. Juan and his assistant showed up well within the designated time period. Friendly, competent, professional and informative. Gave me an estimate and told me it was no charge if they couldn't fix it. Price seemed reasonable to me though I was desperate to get the job completed. Save time and frustration, hire the professionals here.

Andrea F.

5/14/2022

I had a set of things I needed a plumber to fix --- faucet replacement, garbage disposal replacement, shower not working, stiff bathroom sink spigot. Eddie came out to look at everything and give an estimate and then we scheduled him to come back a few days later when he took care of everything in a couple hours. He was knowledgeable, professional, and kind, and my place is all fixed up now. I will definitely call Oakland Rooter again.

Bruce H.

8/30/2022

Great service and fair prices. Technician showed up on time, completed the work efficiently and made sure we were satisfied. Highly recommend.

Kathryn B.

7/23/2022

Found them through Yelp services, they responded right away and got a guy to come out for an estimate later that day. The guy was very nice and talked us through the issue with the plumbing. He worked quickly and cleaned up after. They have a 6 month warranty placed on the work they do in case a issue reappears. Happy with their services

Virginia W.

05/02/2022 12:00:00 SA

I wish I could give an even higher star rating for this company. Having had another service to fix my tankless water heater, their repair lasted about two weeks. I called Oakland Rooter and Ignacio came out and long story short, I did get a new tankless replacement. All workers involved were excellent...follow up service for a slight glitch today was resolved within half an hour of my call. I HIGHLY recommend Oakland Rooter.

Giv P.

8/23/2022

Cesar from Oakland Rooter & Plumbing did a wonderful job fixing a leaky pipe. Instead of a quick patch job, he properly opened the pipes, cleaned them, and welded the joints to ensure no future problem would occur. Very happy with the results. Highly recommended.

Kim U.

10/01/2021 12:00:00 SA

Jose M is the best! He fixed a few toilet issues, installed a garbage disposal and fixed a clean out that helped us pass our sewer lateral inspection. He was super communicative and is totally a problem solver. We would highly recommend him!

Julie C.

1/16/2022

There's a reason why this company has over 800 reviews and a 5 star rating.

My husband and I had a $500 water bill and did not know where to start looking for the leak despite our efforts of trying to self diagnose. Our technician, Jose was incredibly knowledgeable and experienced. He was able to identify the leak was outside of the house, locate the leak and fix it. We had a leaky shower faucet and leaky washer valve which we asked Jose if he was able to take a look at it, and he fixed those too!

Some of my favorite things about our service and our technician, Jose:

1.) Honesty - Jose explained the problem, gave us a few options on how we wanted to proceed. He gave us an estimate before starting the job. We had thought we needed parts replaced for the washer, but ended up not having to, and Jose was honest enough to tell us.

2.) Respectful - Jose was incredibly respectful of our property. After he dug up the dirt to fix our underground line, he hosed off our pavement. He wore shoe covers into our home. When he wasn't sure which room the bathroom was in, he asked instead of going into other rooms.

3.) He got the job done! After many sleepless nights of thinking about our high water bill, or our drippy shower, we finally got a goodnights rest knowing it was taken care of.

Jessica K.

8/16/2022

This is my go-to business when it comes to my plumbing issues. Will is always a pleasure to work with and very patient when it comes to problem-solving and assessing the problem. Always a pleasure to do business with!

Sumi S.

11/14/2021

Fair price estimate and good service straight to the point. Found my new maintenance service company. It's a good feeling when you don't have to struggle to find a last minute, reliable plumbing company when you're sink overflows. Thanks

Gaurav C.

4/15/2021

Fernando came in for the appointment.
Although, there was nothing much about he could do about the issue that I have.
I'll have to contact the sprinkler company as the issue involves shutting off sprinklers.

But I really liked the way Fernando helped me figure out that.

I would definitely return to you guys for any of my plumbing needs. I am new to the area and was looking for good plumber. Oakland Rooter & Plumbing is it I think.

Malik ..

2/13/2022

We have used Oakland Rooter and Plumbing several times. They do excellent high quality work. They are reliable, honest, and punctual.
We will continue to use them for all of our plumbing related needs.

Jaqueline G.

4/15/2022

I called Oakland rooter & plumbing because we had a broken water heater. The technician explained in detail what was wrong and what was needed to be done. They were professional and they had the best price in town. I'm so happy to have contacted them, I will definitely be back with all my plumbing needs.

David R.

07/04/2022 12:00:00 SA

We were very pleased with the help we received in removing our old garbage disposal and installing a new one. The technician was prompt and did an excellent job. If we have more plumbing issues in the future we will definitely call again.

Lyubomir U.

08/04/2022 12:00:00 SA

I'm surprised to be writing this. After all, we are talking about a plumbing company here. But I feel I would not be doing us consumers and the company justice if I didn't say something. I called, got a response quickly, and Will, the plumber assigned to my case, arrived exactly within the time frame I had scheduled. Will - I appreciate your help. Will took the time to explain what the issue was, gave me a reasonable sounding quote (nothing obviously excessive) and got the job done without hurrying. Respectful and professional throughout. Also helped me with another small problem for which I was not charged any extra. Took a look at another issue I had and gave me his opinion. Point is, I felt I could ask him and get an honest perspective. Thank you Will and Oakland Rooter.

Shaheen J.

6/27/2022

Handled a clogging sink issue between my neighbor's apartment and my own. Works beautifully now.

Lady Z.

05/12/2022 12:00:00 SA

Jose and the team were awesome. I would definitely use their services again. They were diligent and fixed issues that other plumbing companies claimed couldn't be fixed without breaking into a wall.

James S.

9/18/2021

Jose was terrific to work with. Got the job done, communicated well and price was fair. I'd absolutely use them again!

Sean Y.

01/02/2021 12:00:00 SA

Alberto was able to come out within an hour of us calling. We had a clog that was pushing water out of our sink, bathroom sink, and laundry area.

He was able to quickly determine the issue and removed the clog. He also helped increase the water pressure in our bathroom sink as our hot water was dribbling out.

We will be calling again for future issues. Thanks Oakland Rooter & Plumbing!

Nat L.

6/22/2022

Andres was on-time, polite, friendly, and professional. He did some excellent in-the-moment problem solving and fixed the issue quickly. I'm soooo happy!!!

Norma R.

3/15/2021

Absolutely no complaints. Eddie was really the nicest young man. But, with the niceness, there was a thinking and skilled worker, as well. The office staff ( sorry, I forgot your name, was great.) Professional, kind and gets the jobs done. So far, so good on the toilet flushing and sink unclog.
I'm so glad I called them. I had many choices.

Aaa A.

7/28/2022

Great technician. They do small and large jobs. He was on time, investigate the problem. Wanted to help. Found the best way to open the clogged sink quickly without making a mess. I'll be calling Oakland Rooter & Plumbing for future plumbing needs.

Ian W.

1/29/2022

We called Oakland Rooter on 7:30 on a Friday night because our garbage disposal was clogged and our kitchen sink wasn't draining. They sent a technician by 10 AM on Saturday. Alberto was friendly, professional, and fast, and the problem was fixed in less than 30 minutes. The price was reasonable. This is now our go-to plumber in Oakland. Highly recommended!

Patrick R.

9/20/2021

I had an appointment with these guys between 9 AM and 11 AM this morning. I got a phone call from Jose, he was having problems with his van so he's going to be late. He showed up about 11:30 AM. I was thinking that I was going to have to replace a drain going from my downspouts out to the street And I wanted him to scope it with a camera to see if it was broken or just clogged with Roots . Long story short, he spent about half an hour digging around the base of two downspouts and suggested that I s the ground drains during the rainy season. He gave me a guesstimate about how much it would cost to run drains out to the street but said that there was no charge for today's visit and apologized for being late.

Tina S.

1/28/2022

I had an issue with my kitchen sink not draining & the water coming back up on the other side of the wall where the washing machine was. I called Oakland Rooter & they were so kind listening to me explain.

Alberto came out next day, was patient while the dog was situated, saw the issue and had it corrected in no time.

They are by far, the nicest, most fair price and very professional.

I will use them for all my plumbing needs in the future and I highly recommend.

Chase B.

05/04/2022 12:00:00 SA

Oakland Rooter & Plumbing is without question one of the best companies in the Bay Area. We had them out to do a full house repipe, including the line to the street, and not only were they efficient and transparent their price was one third of the next closest quote. Throughout the process I was astonished at the quality of work and wondered a few times if I'd underpaid because the service was so great. As far as I'm concerned there isn't another plumber that I would ever call and they have absolutely gained me as a lifetime customer. Do yourself a favor and reach out to this company, they are simply the best there is.

Nai R.

09/07/2021 12:00:00 SA

We had a leak that we weren't sure where it was coming from. We called Oakland Rooter because they had decent reviews. They were very responsive and available pretty quickly. We scheduled the appointment and they showed up on time. The plumber was friendly and knowledgeable. He did his inspection and found the leak. He had the supplies on hand to complete the work and did so in about 15 minutes. Charged the fee they quoted of $225.

The reason for the 3 stars is this. Another toilet was leaking each time we flush. The plumber noted that the wax ring on it was leaking. I asked if he had a wax ring and if he could replace it as well. He said yes, but wanted to charge another $250! Material costs $10 for normal consumers so likely is a couple dollars for them. He was already here and had completed his inspection and other work in less than 30 minutes. Why would they charge $250 to replace a wax ring? Now I have to find someone to come out to do that. So far, I have quotes from Yelp from plumbers as low as $150 to come out and replace.

Jeff J.

6/17/2022

Scheduling was easy, very nice staff. Plumber had a canceled appointment so he called me and showed up early, which was perfect. Showed up with mask and boot covers on. Gathered the information from me on the concerns we were having and had it fixed within 45min. The plumber even helped my neighbor move her car so he could access my clean out. Very good customer service.

Row G.

1/25/2021

This local business is amazing! The stars aligned for me over the weekend, in that my call to Roto-Rooter didn't go well. I reached out to Roto-Rooter and scheduled an appt. online. I didn't hear back and when I called them and I was told one thing and then another. Eventually, I had to cancel my appt. with them after they could not confirm the time or the reason why the tech wasn't en route to me. Mind you the service-call was scheduled for 3 pm - 5 pm and by 8 pm they could not tell when to expect the tech. I had no other choice but to cancel and turn to Yelp for recommendations.

That's when I came across Oakland Rooter and Plumbing. I sent a note to the business, heard back in less than an hour, and received a phone call the next morning to confirm the time and service. The tech, Alberto showed up right at the top of the time-window. He was friendly, professional, and safe (mask and shoe covers). He was able to address my issue in record-timing and I couldn't be happier! I would recommend them to anyone nervous about plumbing, especially during a pandemic! I'm saving their contact information for the future!

Nancy L.

6/15/2022

Appreciated the prompt and careful servicing from Oakland Rooter and Plumbing. We had a problem with tree roots in our sewage line, and Oakland Rooter took care of this in short order, and left the area clean and functioning!

Mone Y.

10/01/2019 12:00:00 SA

This place hands down is your go to when in need of any plumbing issues or a replacement of a toilet! Believe me, I know. S/O to Jose Sanchez. He was on time, efficient, polite, knowledgeable and very professional! Today was my second time working with this business and please keep in mind I called them yesterday to book my appointment. I would recommend this place to anyone and will work with them again if needed.

Thank you again Jose for all your help and work. You guys are the best!!!!

Today Y.

10/13/2021

I had a little geyser shooting out of my yard and called for help- they were super responsive and fast, Andre came out and identified the issue right away, explained it and let me know my options. Turned out it was something that could wait and be done with a more involved global landscaping project so although he could have fixed it, just made more sense to wait and do the whole shebang with wholly new irrigation and landscaping changes that are needed. I will definitely call this place back next plumbing need, which I'm sure will come up sooner or later. I really appreciated the help and showing me what's what. Live and learn!

Mimi L.

10/22/2019

The plus side: they are responsive on emails via Yelp. Although they responded right away that someone would be contacting me right away, no one called. When I re-pinged them again they were responded immediately and promised that someone would call within the hour and they did. We arranged for an appt and the plumber showed up on time. The reason why I have to give 2 stars is that they would not give any estimate for the work or even an hourly rate. As a courtesy to the company I won't share the price they ultimately quoted us but it was not consistent with our expectations given the limited scope of work and our experience dealing with other plumbers. Only a total price was given with no visibility as to how they arrived at the price.
Looks like others have apparently had good luck with this company but for us it did not work out this time.

Thomas P.

09/05/2021 12:00:00 SA

We needed a small sink drain repair quickly. Oakland rooter responded to our Yelp inquiry immediately and arranged a visit same day. The next day they returned with supplies and repaired. Very easy, very reasonable. Very professional.

Ariana G.

7/19/2022

I just called Oakland Rooter for the first time because my kitchen garbage disposal suddenly stopped working. It was quick and easy to set up an appointment and Gil arrived right on schedule. He was very courteous (masked and covered his shoes) and solved my problem in literally a couple minutes. Turns out there was something lodged in there, no charge for the evaluation and quick fix. He also quickly checked out another long-term issue I've been having and gave me a recommendation. I appreciate the great service we received today, will definitely call again!

T. W.

8/20/2021

Put in a PM Yelp request for an estimate on a non emergency garbage disposal, dishwasher and leak situation and received an immediate response requesting my phone number for a callback. I received a call in the morning and appreciated being informed up front the limitations on the dishwasher repair. I was given a same day window for a visit. Jose M.arrived on time and immediately went to inspection and repair. He wore a mask and construction booties, was extremely neat and most importantly really informative about my plumbing situation. He did a thorough diagnosis, identified and resolved what he could, and provided options for the remaining work. He was honest, knowledgeable and transparent, and explained things with respect; even double checking his recommendation with his boss. HIGHLY recommend!

Matt R.

11/14/2020

Sewer lateral blockage caused a backup that I caught early. But no toilet, no showers, no sinks on a Saturday afternoon. Called these guys based only on the online reviews because it was an emergency. The team came in little more than an hour, gave a fair and reasonable quote, and then got the job done.

They were especially helpful in carefully explaining what they found, what the likely sources of the problem were, and they gave me the info I need to initiate further repairs and upgrades (and possibly document poor workmanship by a contractor I used earlier).

Thanks guys!

amanda a.

12/03/2020 12:00:00 SA

Jose Moreno did a phenomenal job assessing and diagnosing the plumbing problem we were having and then doing quality, detailed work to make it go away. He was prompt, courteous, communicative, and tenacious at digging into what turned out to be a weird issue caused by some work under a previous homeowner. We got a consult and quote from Mr. Rooter as well but really liked Jose's thought process and plan. We'll definitely contact him in case of any future plumbing problems.

Oh, also it was really easy to set up the initial estimate. I called and left a message, and within 20 or 30 minutes someone from Oakland Rooter texted me back and we scheduled for the next day.

Overall great experience.

Marianne S.

05/10/2022 12:00:00 SA

We had our garbage disposal go out and water heater start leaking on the same weekend. Oakland Rooter responded quickly and came to provide a free estimate in person. Andres was extremely helpful and professional as he explained what he was checking and why. Unfortunately we needed to replace both items but he quoted what seemed to be a fair price. It was close but slightly lower than other estimates I got later in the day. He showed up promptly the next morning and took care of all items. He even replaced a leaky outside hose bib charging just for parts. While I hope not to need their services anytime soon, I can't recommend Andres and Oakland Rooter enough. 5 stars!

David R.

09/08/2021 12:00:00 SA

How does a Plumbing company have 5 stars on Yelp with nearly 800 reviews?
How does a company that fixes expensive messy things inspire deep affection?
Because of guys like Jose Ramos and his team and because they operate their business they way it should be run: honestly, directly, doing high quality work and making things easy for the customer. Oh, and they were reasonable on price as well. And before you ask, no, there was no discount for posting a Yelp review - they didn't even ask me to.
Our story:
- we bought a house in Oakland, where you have to get the sewer lateral inspected, which in a 80 year old house means replaced too. And you put a deposit with EBMUD that you lose if you don't have it certified within 6 months. Well, we procrastinated for 5 months.
- we called around and got bids - one company you'd all know well came out to our house and tried to convince my wife we had multiple sewer laterals to replace, they'd have to dig up the lawn and it would cost $20k. When she insisted we only had one, they said ok, $12k. No thank you, for so many reasons...
- another outfit came out but said they couldn't start for 6 weeks. Ack, that didn't work with our timeline.
- I found Oakland Rooter & Plumbing, called the number, the receptionist walked me through the whole process of getting certified, every step along the way. She said she'd have a guy call me back. Enter Jose...
- He called me and said he could come by tomorrow. He arrived on time. We walked around, he described how their trenchless sewer replacement works (pretty cool, and they don't need to dig up the whole path of the pipe, just each end. He gave me a quote on the spot, which was reasonable. I explained our time pressure and he said he would file the city permit that day to get things going. He assured me it could get done in 2 weeks. But that's what contractors always say, right?
- Jose texted me a few days later that they had received the permit, and he could schedule a crew to come out and do the work on Friday, with EBMUD pressure test the following Wednesday. Ok, so far so good, this is doing well...
- Friday morning, Jose and his crew arrive 9am sharp and go to work. Nothing is ever easy, right? The sewer main turns out to be 12 feet down below our garden, right under a tree my wife loves. I ask if there's any way they can try to shield it, expecting to hear, sorry man, that's where the hole needs to go. They say, we'll do our best.
- Long story short, there are problem, including an 80 year old cast iron clamp that means they do need to dig up some of the lawn. But they get it all done (needed to come back the following day). I just had my EBMUD pressure test, all went smoothly. I will get my deposit back comfortably before the deadline. They honored their quote, despite what I'm sure was a more involved job than they thought.

But you know the best part? Jose and his team handled every communication, every update, every problem, every challenge smoothly and reassuringly, saying don't worry, we've got this. And they did. And they saved the tree my wife loves.

Bravo - and thank you!

Colin C.

10/09/2021 12:00:00 SA

I've used this company before, but haven't always had the greatest experiences, but Jose Ramos definitely changed my opinion. I'm a believer! This man is a wizard and was a complete hero! He saved me soooo much money. I was being told by other people that this job was going to cost at least a thousand to fix and would take a couple days of labor. Jose used his expertise to fix the issue in less than an hour and saved me a ton of money! This man is the best. Always request Jose!

Veena O.

01/11/2022 12:00:00 SA

Fast service. Called to make an appt was able to make a same day appt and was able to fix our water heater issue. Loza also called earlier then our appt to see if we were available and came earlier then our original appt. time window. Would highly recommend these guys

Joel S.

07/06/2022 12:00:00 SA

Rapid response to a sink drainage issue that was difficult to fix. Gil did an excellent job and cleaned up thoroughly; the cost was reasonable and as originally quoted. I would not hesitate to use this company again.

Tilmann B.

5/30/2022

All around great experience: friendly front office, friendly and competent technician (Thank you, Cesar!), arrived on time (early actually) , professionally fixed a clogged drain in a short time for a reasonable price (on a Holiday weekend)

Jon T.

09/09/2020 12:00:00 SA

Oakland Rooter and Plumbing came to my unit because of a damaged garbage disposal. They came in the very next day (8:00 am) from when I requested their service (5:00 pm).

They were prompt, clear, and fast. They clearly explained the damage and was upfront on the cost of labor and repair. They're a little pricier than other services but I was okay with the additional premium given their efficient and high quality services.

I high recommend their services and will be leveraging them for all my future plumbing needs.

Julie Nuo En C.

07/05/2022 12:00:00 SA

We had a blocked shower drain and they replied so quickly on July 4th even though it was a holiday and we scheduled to have them come out the next day. Gil was so respectful and came into the house wearing shoe coverings. Turns out the drain didn't even need snaking and there was just glass in the shower drain from the previous owner and it was an easy removal. We felt so bad Gil came all this way and didn't even charge us a fee, thank you, we will definitely be using your services again and recommending you to our friends!!

Brian O.

9/27/2021

Jose was knowledgeable, kind, and very respectful of the property. He came over for a same day estimate, and fixed the plumbing issues that very same day, all while taking the time to educate me about the process. I would highly recommend their services for all of your plumbing needs.

Victor L.

7/26/2021

We used Oakland Rooters three times for kitchen drain and bathroom drain problems recently. Very efficient and responsive indeed with quality work delivered on time.

Julia G.

6/26/2022

Oakland Rooter are the best. Prompt, efficient, friendly, first class service, and our technician, Cesar was fantastic. Thank you so much. Thoroughly recommend this company.

Jeff T.

6/25/2022

Did someone say number one plumbers on the planet? Oh yes I just did and yes it's true fast service all the way through thanks guys

Adam M.

7/26/2020

After beginning a faucet replacement, I realized that the valves under my sink were leaking and not closing completely. It was not an emergency, and I was able to get an appointment the same week.

Jose was the plumber that arrived to do the work. He wore a mask and was very friendly and knowledgeable. I had wanted to do all the valves in my condo, but after testing them all, Jose pointed out that only one set wasn't working, and I should just replace the set that wasn't working. That was super cool of him. After we shut off the water to the building, he got the work done in under an hour.

Admittedly, this job was fairly minor but I really appreciated the friendly service, the punctuality and the quality of work.

Jessica S.

5/16/2022

I needed a repair for my kitchen sink. Oakland rooter was able to come out within 20 minutes and give a completely free estimate. It was a great price and they had everything fixed with brand new parts in 90 minutes. Andres was fantastic. He was courteous, efficient, and very knowledgable. And he even gave me some advice on a few other plumbing issues in the house. Would 100% recommend using them and definitely ask for Andres!

Shirley H.

8/20/2021

We got same day appointment ! Jesus came by yesterday and was kind, professional and knowledgeable. Our downstairs bathroom and shower had been giving us trouble for a few days now with backups and flooding and he was persistent on finding and solving the problem. I'm super happy with the service, fair charge, and also learned a lot ! Thank you.

Helen G.

11/10/2021 12:00:00 SA

This is the second time we have used Oakland Rooter, AMAZING service and so fast! We are replacing all the faucets in our oakland home, I just ordered the faucet and got a free estimate visit within two days (and the work was done within an hour at the estimate visit). We highly recommend Alberto as he is so wonderful and extremely knowledgeable :)

Mark S.

10/25/2020

I was so impressed with Oakland Rooter and Plumbing. I wish I had found this company sooner. I reached out on Yelp and scheduled the appointment directly. They were able to come the next day (a Sunday which was awesome) and provided a 2 hour window.

Alberto showed up five minutes before the appointment - amazing that they came right on time and gave me a call that they were outside. He was very professional and clearly knowledgeable about plumbing .

Alberto quoted me a price for the work (no estimate fee by the way). If the work did not fix my issue, he explained how the original fee would be credited toward the next step. It was all very clear and professional.

I would highly recommend Oakland Rooter and Plumbing. Thank you for running an honest, reliable, and effective business.

Yalda A.

11/13/2020

These guys are great! I had a small plumbing job with my shower head and posted a request on Yelp. They got in touch with me right away and scheduled me in for the next Day. Jose Sanchez got here within the window and not only fixed the plumbing, but also fixed the drywall. Their rates are very reasonable and Jose's quality of work was beyond what I expected . He even took before and after pictures and texted them to me. I will be calling them from now on for all my future plumbing needs. Hopefully not too often :)
Gracias Jose!

E K.

6/27/2021

We had a Toto Washlet installed on our toilet back in April. It was a simple install where the Washlet was just a seat top on top of the toilet with connections to the water. Well, today, their shoddy install burst the connector pipe where they did the install, and now we have to pay $$$ to another plumber to fix the job that they did. Extremely disappointed with what should have been a simple install. It also caused floor damage from the water. And when I contacted them to take a look, they said we're no longer in their service area.

Natalia A.

7/15/2021

The people who helped me at Oakland Rooter were fabulous! Even though I called 3-4 times thinking I had called them out for leak detection (I didnt write it down ) the woman fielding my call didnt get noticeably annoyed with me like I probably would of if I was on the other line! When I finally got my sh*t together I called them back to make an appointment to fix the flappers on my toilets. They were able to fit me in next day and gave a 1 hour window After being flaked on by a previous company that gave a 4 hr window I was a little skeptical but I was home all day anyway so it wouldnt have mattered. The tech who helped me, Fernando, was right on time ! He fixed everything quickly. He was very personable and professional. I will definitely use Oakland Rooter for my plumbing needs in the future!

S I.

6/26/2021

Jesus and his partner arrived promptly to repair a water heater issue. They were extremely knowledgeable and fixed the issue quickly. I'm so impressed with their skill and service. Incredibly nice people who really know what they're doing. Thank you!

Jay S.

3/21/2022

I originally made an appointment but had to cancel... but they showed up anyhow due to some miscommunication. I rescheduled and then they missed the appointment. Having said that, I know life gets busy and things sometimes slip through the cracks. Oakland Rooter was apologetic and came later that day -- My leaking showerhead is no longer leaking despite a really stripped down screw that was locking the faucet stem into place. Will use them again for any plumbing issues!

Connie T.

04/07/2022 12:00:00 SA

Our kitchen sink was plugged. We tried with Draino and snake but failed. Called them Friday afternoon and scheduled the appointment Saturday morning. The technician arrived on time and completed the job within an hour. I would hire them again.

Mark M.

08/01/2020 12:00:00 SA

My only experience with them was really great. They were super patient and nice on the phone. I was able to make an appointment for the next day. Eddie, the plumber was prompt, courteous, and I really appreciated that he wore a mask and covered his boots. He was done so fast he gave us a discount and even showed me how to adjust and fix the issue if it happens again. I will definitely call Oakland Rooter if I ever need plumbing repairs again, and I will recommended them whole heartedly!

Amy M.

08/07/2021 12:00:00 SA

I worked with Jose from Oakland Rooter on a very stressful lateral sewer issue and he made the process remarkably simple and straightforward. He was 110% trustworthy and everything he said would happen always happened the way he explained it. He even went above and beyond by calling me and giving me status updates while waiting for permits and inspections. Jose was professional, friendly, and incredibly knowledgeable without being pushy or making you feel dumb for not knowing something about sewer repair. I'd use Oakland Rooter again in a heartbeat, especially if Jose is on the job! His number is saved in my phone and he will always be our go-to guy! Thanks, Jose!

Roxanne P.

6/25/2021

Called because my sink was clogged, they had same day appointment and it was quick they fixed it! Nice workers. I would definitely use them again for any of my plumbing needs!

Jordan C.

6/24/2021

Oakland Rooter and Plumbing absolutely saved us! They sent our Jose Ramos super fast, and he was incredibly knowledgeable, professional, and friendly! Our house had been broken in to and had a ton of stuff wrong. Jose helped us asses everything that needed to be done, did it very quickly, and his repair work was frankly craftsman like and beautiful. Would recommend him and this company 11 out of 10!

David O.

04/07/2021 12:00:00 SA

This is a big thumbsup review for Odi!

These guys are the best! If you're reviewing plumbing/piping/sewer service companies stop right now and hire this company!

This is the third time I've used them and the perfect rating over hundreds and hundreds of reviews is no fluke.

They do everything from unclogging a drain, to jack hammering up a driveway to repair a ruptured main sewage line and everything inbetween.

This time, Odi came up right on time and was professional, very polite, really knew his stuff and just dove right under the house into a very low crawlspace to fix a copper elbow that had sprung a leak under our house. His estimate for cost was very reasonable and right on target and it still astounds me how so cheerfully he went to work under there in the dark, mud (it had been leaking for days on end) spiders, possible critters and rodents and just said, That's part of the job with a smile.

I've been under there and 2 minutes was good enough for me!

Odi got it all sorted out showing me videos of the leak and repair and is just all around a really nice guy!

Oakland Rooter and Plumbing are my go to plumbers for life! *thumbsup*

Yikun Z.

10/29/2021

It was a great experience with Oakland Rooter & Plumbing. I called them on Wednesday and made an appointment to check on Friday. I thought it was going to be an estimation on Friday, and another appointment to fix it some other day. But they fixed it right away! Very efficient! Thank you Jose M!

Adam T.

06/05/2022 12:00:00 SA

Our kitchen sink had been congested and slow to drain for a while. It finally slowed to a point of being unusable. So we looked on Yelp and found Oakland Rooter & Plumbing. The techs came out the next day and was able to unclog with the snake. The work took about 30 minutes. They were professional and explained the problem to me well.

P. Lynn M.

10/20/2020

Prompt, pleasant and thorough! I had a flood and needed toilet reseated. They actually replaced toilet with better one I had in the garage. They even took away the old one. They also rooted out at the main empty out pipe.
$300 bargain!
Will use again!

Andy L.

9/25/2020

Arrived on time, very friendly and professional.

I had to reschedule the follow-up a couple of times and all went without issue.

These folks really TCB (take care of business)!!

I highly recommend.

S D.

3/30/2022

This is the best plumbing service I have ever had, hands down the best! On time, polite, good price, and they didn't treat me like an idiot. I can't more strongly recommend them!

Victoria K.

06/03/2021 12:00:00 SA

I decided to go with this company for a clogged drain based on the yelp reviews. I contacted them and got all my questions answered, quote was given and offered me their drain special without rushing me off the phone. I was able to schedule an appointment for the next day. Fernando called to make sure I was home before he arrived. He was very professional, knowledgeable and friendly. Fernando was able to fix the problem and explained what the problem was and what caused it. I will definitely use them again.

Monique L.

03/10/2022 12:00:00 SA

Oakland Rooter and Plumbing was excellent. I experienced a clogged sink and broken garbage disposal and reached out to them to discuss a quote. They were super responsive and were able to come out the same day to diagnose and fix the issue. They were upfront about the costs and reasonably priced. Jose and Abraham, the plumbers who came onsite, were on time, knowledgeable, clear in their communication about the work they were doing, and gave good tips for avoiding similar issues in the future. They were also very efficient/the whole job was done in roughly an hour. They wore masks and were very clean while in the house (they wore booties and took all debris from the job with them). I would highly recommend Oakland Rooter and Plumbing to others!

mel a.

01/07/2021 12:00:00 SA

Alejandro worked on replacing an old tankless water heater in my home. While bidding the work, he showed me numerous pictures of similar projects he had completed, which made me feel better about something I knew nothing about.
On the day of, he was prompt, communicative and respectful. He turned around the project quickly and cleanly. He walked me through all of the details without being overwhelming. His workmanship is very clean, thorough and efficient. I plan on hiring Alejandro for all of my future projects, of which there are many. I wished I could hire him for all of my other non-plumbing related home projects.

Monica B.

6/23/2021

Once again Oakland Rooter provided me with great service! Jose came to fix a leak in my bathroom and needed to get behind the wall in my bathroom. He could see how nice my tile on that wall was and I let him know it was a very expensive accent wall with glass tile that I really liked. I knew he needed to take down some of that wall to get to the pipes behind it. I wasn't watching him work but when I went in to the bathroom I was sooooo happy to see that he only took down one tile! He said that he could see how nice the wall was so he went out of his way to literally only remove ONE tile. A lazy plumber who didn't really care would have just cut the wall up to make it easier for himself. Jose cut the very minimum possible which gave him a 4.5 x 4.5 space to work but he did that for me. I am so appreciative that he went above and beyond to maintain the integrity of my very expensive and special accent wall! Thank you Jose!!!

Kathryn N.

3/23/2022

Our shower was leaking into our crawl space...ugh. They did a great job, on time, clean, and professional. Reasonable prices. Couldn't ask for anything more.

N A.

2/20/2022

We had a very difficult clog in our plumbing. The team was able to come the same day, fix it within 30minutes and left the site clean. They were very professional, polite and thorough in every bit of the work. They are my first call for all my future plumbing repair needs.

Gautham H.

7/27/2021

Replaced a garbage disposal. They showed up early, wore masks, and we're very courteous and efficient.

David W.

6/16/2021

Marco was incredible. Honest, thorough, and so friendly. He left our house in better shape than he found it and I would absolutely hire them again!

J C.

06/01/2021 12:00:00 SA

Quick response, ask for Jose Lopez who is fast friendly and professional. Thank you Jose for installing 2 washlet toilets and fixing our slow shower drain! Nice guy too!

Elizabeth W.

10/12/2021 12:00:00 SA

Amazing service! Eddie came back twice to make sure I was happy and even took the time to purchase a drain stopper for me from the hardware store. The scheduling is so easy and responsive. Eddie wore a mask and shoe covers. Thanks for being a great business!

Brian B.

06/06/2021 12:00:00 SA

Super responsive, reasonable rates and all around nice people to deal with. I've used them twice for straight forward household jobs, and had a great experience.

J. G.

5/15/2022

Best plumbers I've ever worked with. Thank you Ygnacio and Jose.

Jason S.

06/10/2020 12:00:00 SA

My kitchen sink was slow to drain and was overflowing after a few moments of letting the water run. I reached out to a few plumbers and Oakland Rooter & Plumbing were among the first to respond and with a fair quote and were available the next morning (it wasn't an emergency).

They snaked my sink as we discussed and things looked good, but soon after they noticed a clean-out pipe 10 feet away and were concerned the snake may have gone down the wrong pipe and there may be a larger clog further down. So even though the sink seemed fixed, they spent another halfhour doing a secondary double-check just to be 100% sure. Talk about being thorough and caring for a job well-done!

Can't beat the service or price - will reach out again for any future issues.

Maxine W.

07/12/2021 12:00:00 SA

Fantastic and I highly recommend! I messaged via Yelp late Sunday night and got a response saying someone could come out first thing Monday morning. I got a phone call to specify that Alberto would come between 10am-12 noon. I got a text 9.45am confirming Alberto was on his way and at 10am he was at my front door! I've had a problem with my garbage disposal for 5 years, and I thought it was time to replace it. I even told Alberto that it might be time for me to replace and spend the money. Alberto found the clog (had been there for years!), and saved me $$$! If you're looking for a honest, experienced, highly responsive plumbers - look no further - Oakland Rooter and Plumbing is for you!

Jenny A.

09/04/2020 12:00:00 SA

Service was quick and professional. I submitted a request for a quote on Wednesday night, was contacted Thursday morning to schedule a time for them to come. They could have come on the same day, but Friday worked better for me.

They arrived right on time with masks on and coverings over their shoes. They told me what they were going to do and what the potential costs were. I did not feel like they were trying to swindle me one bit (like some other plumbers). They were upfront about everything.

They were able to fix my issue within minutes. Quick, easy and very professional! Highly recommend these guys.

Khadija R.

04/01/2022 12:00:00 SA

Response was quick from the initial referral. Alberto came out and handled the issue quickly. Thanks Alberto!

Mister M.

10/01/2020 12:00:00 SA

Very quick response over phone. Alberto did a great job, showed up quickly, wore mask and shoe coverings, and provided a good estimate and a great price.

Most importantly they did a great job of clearing two clogged sinks that have been a big problem.

I will have no hesitation in calling Oakland Rooter and Plumbing next time our house has an issue.

Isaac O.

08/11/2021 12:00:00 SA

Kitchen was backed up, they were communicative and came out. Snaked the drain and explained the issue. In and out quickly. Will call again for any issues.

Jim C.

9/23/2020

Of the multiple Plumbers who responded to my solicitation, this one responded right away and made an appointment to make an estimate. Others did not make their appointments and missed them altogether.
Oakland Rooter and Plumbing sent out Odi who arrived promptly on time, made and estimate (which was accepted) and booked an appointment to complete the work (addition of water service, sink water filter and espresso machine in a garage. He arrived at his designated appointment time and worked cleverly to integrate all the different parts (solved issues between metric and English sized parts cleverly).
Odi retrieved parts that were not in his van and promptly returned to finish the job the same day.
Odi was professional and had excellent organizational support.
We are great full to Oakland Rooter and Plumbing and Odi.

Chris S.

03/01/2022 12:00:00 SA

Had a clog in a drain line somewhere between the kitchen and the street. It was literally less than an hour between my call to them and it being fixed. Very considerate and clean. They went to a little extra trouble to drain the mess outside rather than at my basement clean out, so all the mess stayed outside. Very reasonable price. They are now my go-to.

Rochelle C.

05/03/2022 12:00:00 SA

Appreciate the quick, efficient, and thorough services. I anticipate further services to resolve the problem and I look forward to working with Oakland Rooter & Plumbing.

James Z.

7/22/2021

Jose M. came right on time and was very professional for an early morning appointment. He did an amazing and quick job in diagnosing the source of my leak. It was determined that it was most likely due to grouting issue so he recommended me to dry the area out as much as possible before applying new grout. There was no charge for this quick diagnosis service and I would highly recommend these guys for your pipe and leak issues!

Melissa D.

01/06/2022 12:00:00 SA

We had some severe flooding in our crawl space, the week we were scheduled to take our first plane trip since Covid began. Panic! Utter panic! But Odi from Oakland Rooter came on his day off and worked all day to install a sump pump for us. I didn't write a recommendation right away as I wanted to check that he had solved the problem. But the very next week it rained almost every day, and the space was dry! THANK YOU, Odi, we were able to relax on our vacation and not worry about coming home to a ruined lower floor. Plus, he is a very very nice guy, and the pricing was lower than the other quote we had. Oakland Rooter is now our plumber for any other issue we'll have.

Lorie C.

6/28/2020

Found these guys on yelp! Was having some issues with my drains, draining very slow throughout my apartment.

My landlord has requested that we bring someone out. Someone came out that week (as it wasn't an emergency) and gave us a very reasonable and honest quote. They for sure were not just trying to up charge, but wanted to get the job done properly. They also did not rush the job, to just move on to the next thing.

Great experience. Wonderful customer service. Would highly recommend!

Tommy M.

5/26/2021

Wow! Contacted these guys on yelp, got a response right away and they had a technician out the next morning. Fernando was professional and got the job done in no time. I'll definitely keep these guys in mind for future projects!

David S.

4/25/2021

I contracted with them for work and they had to put in an incredible amount of overtime, and yet didn't charge me for that overtime. Gabe was one of the more amazing plumbers, finding issues that I didn't even know were a problem. Can't recommend them enough.

LeVar H.

12/21/2018

5 star experience: Quick response, professional, friendly and knowledgable technicians, honest and upfront with cost, and fair pricing.

I sent out a Request a Quote to 5 different plumbers after discovering a big leak in my basement. Oakland Rooter & Plumbing not only responded the quickest but also was able to confirm me for an appointment on the very next business day. Marco came in, assessed the situation, discovered the cause of the problem, walked me through my various options, and was able to fix the problem. Highly recommend for all of your plumbing needs.

Roland H.

3/21/2022

Jaime from Oakland Rooter installed a new tankless water heater and he was a pleasure to work with. He came out and didn't try to price gouge or convince us to purchase anything. He was very knowledgeable and confident in the product and the price was right. Jaime made it very easy for us to decide who to hire for this project.

Erik W.

10/24/2021

They promised service in than 24 hours, arrived early, found the problem quickly, fixed it better than I expected, was friendly and nice. Great experience.

Grant C.

6/13/2020

Excellent service. Called in and the guy answered right away, heard what my issue was, and said they could be put in 30 mins to 2 hours. They came in 30 mins. The guys were super professional, wearing masks and shoe covers. My sink drain was leaking. They fixed the problem, told me what caused the problem, were knowledgeable, honest, and helpful. The were done in under an hour. Cost $150. Excellent service. Would definitely recommend.

T S.

6/30/2022

Our water heater died. We found this business on Yelp. They promptly responded to our inquiry (5 stars) and showed up at the appointed time for the inspection (5 stars). At the time, the technician quoted a price for a new water heater and related materials, and a separate price for labor. I told him that the water heater price seemed high based on prices I'd seen on-line, but he explained that the unit he recommended was better quality and had better warranty service in the event of any problems. Turns out the price he quoted was only slightly more than what I found on-line (4 stars). The reason for the 3 stars is what we were charged for labor. During the inspection he told me that the price for labor was based on an estimated 6 to 7 hours of work including picking up the new unit and dropping off the old one. This still seemed pricey as it amounted to approximately $200 per hour, but mistakenly believing that we would only be charged for the actual time spent and desperately wanting hot water for the weekend, we agreed. The technician showed up at approximately 9:15 am and was done before 11 am. Throwing in a couple of hours for pick up and drop off of the water heaters, the total job took about 4 hours. When we brought this to his attention, he refused to make any adjustments. My suggestions: 1. Get a breakdown on materials and labor. 2. Make sure to get an hourly rate and only agree to pay for actual time spent. 3. Get at least three estimates for comparison.

Shannon L.

3/23/2021

Can't thank Jose enough for helping us when our water heater went out! He was prompt, knowledgeable and kind. As another local Oakland business I would recommend them to anyone and everyone!

Carolyn D.

01/03/2022 12:00:00 SA

They were able to come out quickly to see if they could repair a blocked drain. Unfortunately they could not fix it, but did not charge us for the attempt. They were super helpful and responsive and I will call them for future (hopefully non-emergancy ) work.

Frank T.

4/13/2020

These folks are great. I had a plugged drain. Posted a request for a quote and response time was 5 minutes. They had a special running. They contacted me with in 30 minutes and gave me a 2 hour window starting less than 2 hours from my first contact. They arrived within the time frame and put on their booties before entering the house. They were very efficient and friendly. I'm making Oakland Rooter one of my favorites.

Paul B.

2/13/2022

Alberto provided excellent work, customer service, and communication. I could not ask for more. Prices were reasonable too given my emergency situation.

Tomahawk J.

06/10/2020 12:00:00 SA

I was upset this morning. The nasty turn-off valve to the toilet in a bathroom started to leak. It was old, and I had visions of it breaking off and water ruining the condo below. My imagination gets the better of me about things like that.
OR&P came over within a few hours. Marco was crazy nice and put me at ease. He got the job done within the hour even though I didn't know where the main water turnoff valve to the building was and my bathroom
is nasty. He didn't make fun of me even once. The last plumber I had in there did and it was annoying.
They are about $20 more an hour then the other plumber I talked to and I'm going to make them come back and do the remodel. Worth it. My headache is gone. Yeah, super happy

Hayley T.

8/19/2020

Odi did an absolutely fantastic job with an instillation project I had. He made sure everything was exactly what we wanted and where we wanted it before doing any work. He also graciously took care of any surprises that came up during installation.

In addition, he did a wonderful job cleaning everything up before taking off.

I will definitely keep Odi in mind when it comes to future projects.

David D.

4/17/2022

Oakland Rooter and Plumbing responded the day after I put in a request on Yelp. They came to my house that day and fixed the problem. I had gotten a new stove, and the installers said the gas hookup was leaking. ORP replaced the valve and hookup quickly and for a reasonable price. My only concern is that they didn't turn off the gas outside to do the work. They said even if they turned it off, when they turned it back on they'd have to let some gas out into the house to clear the air out of the lines. Maybe this is standard procedure, but it seems dangerous to me. That said, the house didn't blow up and no one died of asphyxiation. So, other than that possible danger, I'm very happy with their work.

Jane T.

3/17/2021

This is my second time using Oakland Rooter, this time for a really stubborn bathroom sink clog that I couldn't fix myself, even after taking the pipe apart and also snaking it. It required a motorized snake to finally clear it. Jose was super nice, wore an N95 since we hadn't had anyone in our home since the pandemic began, and even wore covers on his shoes. He took care of the problem super fast, and put a new gasket and metal ring to make sure the pipe didn't leak when reconnected. The price was fair and he was a chill and really cool dude. And I love their logo! Ygnacio and his team are highly recommended.

Oytun E.

03/09/2022 12:00:00 SA

We had our 7-year old water heater intermittently failing to heat. When it comes to plumbing problems, timely response is very important. They picked up the phone right away and we got a relatively soon appointment. Triage is free, so we did not get charged for the initial revisit, but were given clear options, with transparent pricing. One option was to try cleaning the unit so we bought a kit and flushed it. DIdn't solve the problem, so we took them up on the second option of replacing the unit. The appointment was in a day, so that was great. Jaime showed up on time, promptly replacing the unit with a more powerful one. They gave a good price on unit and installation, and left after giving clear guidelines on operation and maintenance. Great service.

SectionZ F.

6/18/2021

Jose M. was prompt and courteous. Did a great job, exactly what we asked for and exactly what he quoted. AAA job! Highly recommended

Ralph B.

6/18/2020

Our garbage disposal started leaking and needed replacment. The leak happened on a Friday at 4:00pm of course. Called Oakland rooter and Jose Sanchez stated he would be over by 6:00 pm to replace disposal. Jose arrived by 6 and had a variety of garbage disposals for sale. Jose installed the new disposal in less than an hour. Price more than reasonable for the install. Jose wore a mask and foot booties.
I was so impressed by the fast service and professionalism, I asked for a quote to install a natural gas line for my BBQ. Jose provided a free estimate and said he could complete the work on Monday. Sure enough, Jose arrived 15 minutes early on Monday and completed the project on-time, for the price as quoted. I'm very happy with the service from this company and would recommend them to anyone. They now have a customer for life. Thank you Oakland rooter and Jose Sanchez.

Kim M.

4/13/2022

Contacted Oakland Rooter & Plumbing at 230pm requesting an emergency appointment. I had a clogged toilet that was causing raw sewage to back up into my other bathroom toilet. Plumber Cesar arrived slightly after 330p. He started in the bathroom that was spilling raw sewage. He ultimately was able to clear my severely clogged sewer line a little after 530pm. After the work was done Cesar. communicated the issues and how he resolved it. He made sure the toilet flushed properly and even checked the outer sewer line after I flushed it to make sure it was cleared. I was very satisfied with the overall service and even the price considering the emergency nature. Cesar also cleaned the sewage and tissue debris in the bathroom . Great customer service.

Gus E.

05/04/2022 12:00:00 SA

Second time I needed a rooter this year, turned again to Oakland Rooter & Plumbing. I did my part clearing out anything that would get in the way of the work. Will gave me a quote that was very fair and contingent upon successful completion of the task. Will was knowledgable, articulate and provided journeyman caliber service. No upsell or tack on charges, I paid what was quoted. I like these guys, and when you need a plumber it's great to also receive fast and friendly service. Great website, and the office personnel were A-1. I reviewed the competition and chose OR&P because they were rated at the top. And now I know why.

Linda F.

7/31/2021

Oakland Rooter has provided services for us in several instances for different properties. I would highly recommend.
Knowledgeable. Fair. Reliable.

Melanie G.

11/18/2021

They were fantastic. Called them when our pilot light went out again on our water heater, they were able to come the next day! Jose came out, got the water heater working and explained what the problems may be if it goes out again. Extremely thoughtful and professional. I highly recommend them.

Fernando L.

10/04/2021 12:00:00 SA

Best company and service eddy will definitely be calling again again for all my plumbing needs 5stars

Eric J.

2/27/2022

Response to owner's comment:

The owner's comment is inaccurate, probably because he wasn't present when I discussed the repair with his plumber. When the plumber said what parts were needed, it was the plumber who suggested ordering OEM parts because my toilet was a Toto. I never refused any parts, and I relied on the plumber to give me advice. The plumber said he would order them, and I never heard back from this business as stated in my original review.

Original review:

It seems my experience might be an outlier, but I was very disappointed with this business. I contacted them to repair a toilet that wasn't fully shutting off. The problem was either the flapper and/or the supply valve. Oakland Rooter's plumber came out the next day after I called and recommended replacing both items with OEM parts and said he would order them. Two weeks passed with no call from the business about the status of the repair, so I called and spoke with the receptionist. She said she would check on the status and another two weeks have passed with no update. A neighbor recommended another plumber and he came out the next day and repaired the toilet. The only positive thing I can say about Oakland Rooter is that the people I dealt with were polite and friendly, but my toilet continued to waste water (I had to shut if off between flushes) while I waited for them to repair it.

Wendy D.

3/26/2020

These guys are top notch! Can't recommend then enough.

Our hot water heater stopped working. We were told that the it was the thermocouple but that the water heater was so old that we should really just replace it. Because of this information, we had several estimates and they all said the same thing. It needs to be replaced.

The water heater was extra large and in a space that was not easy to remove so the estimates all over the map because of the difficulty to remove it.

Eddie came out and gave us an estimate. He was kind, professional, on time and explained everything in an easy to understand language. And he didn't make a big deal about the removal, although he did take into account that he would need some extra help to remove it and haul it off. We think he gave us a very fair estimate.

We chose them. Eddie came out to do the job, in the rain on a Saturday. The hot water heater access is outside. They did the work quickly and efficiently and did excellent work. We were so happy that we chose them and super happy to have hot water again. We would definitely use them again for other jobs.

Besides the job...When they were removing the old hot water heater, I noticed that a nearby fence had some boards on it that were rotting at the bottom, leaving a gap that our dog could escape from. Because it was raining and to buy us some time, Eddie went above and beyond to help us out. He got a piece of wood from his truck and mended the rotted pieces to buy us time to fix it properly. He didn't need to do that, it just shows the kind of person that he is which is another reason why I would definitely use them again.

We had a great experience with them.

Also wanted to add the Ygnacio, the owner was always very prompt and thorough in responding to my queries on Yelp

Mary D.

2/25/2021

i randomly found your company on yelp and called to get a consult. Odi called me back to fix a leaking sink pipe as well as to replace the faucet. He was also very helpful to give us some suggestions on which faucets might go best. Odi was very professional, prompt and did a great job and everything was clean. It was such a relief to get this problem resolved in a safe manner (masks). I would definitely call again to fix any issues that arise in the future. Thank you!

Bonnie B.

10/01/2021 12:00:00 SA

I used them again, this time for a clogged sink at my tenant's. They were available immediately, with a choice of window times. I really have to give a shout-out to Jesus. It was a very tense situation, kind of long story, sick tenant, etc. I had to change the time b/c I couldn't get in at first, just all around not a good day. Jesus accommodated the change and communicated with me consistently.
He spent several hours with various snakes from the garden variety to the Anaconda, all while being watched and directed. He was kind and patient to the elderly tenant, which I really appreciated. He even called me after hours to make sure everything was OK. It's great to find a plumber that knows not only plumbing, but has outstanding interpersonal skills. And the price was really reasonable! Use these guys! :)

Elaine M.

5/24/2020

I was replacing an old clawfoot tub and the nuts were so rusted in the back that I couldn't get get it out, tried plumbers wrench and everything. Since my unit (initially, he said the next day) I got an overall quote on the phone (lowest I could find) and only added a bit b.c it was harder fix then expected. Overall, really happy with professionalism and quickness.

josh h.

05/08/2021 12:00:00 SA

wow. put in yelp request late fri night, they called 7:50am Saturday, Will was here by 8:25 Saturday morning, drain was all fixed by 9:30am. Will was super nice and friendly, whole thing could not have possibly been easier or more convenient. yes, it was just a simple problem but they crushed it.

Chris P.

1/14/2021

Same day service, followed covid safety protocols, fixed our issue quickly and helped us restart our water and heating system, despite the job lasting until after hours. Highly recommend!

Marco from Oakland Rooter & Plumbing helped us fix an issue with the gas line to our stove, even though the job went after hours and required him to go pick up a part nearby at a hardware store. He then helped us turn our gas back on, as well as relight the pilot light to our water heater. He was super helpful and courteous throughout, walking us through everything he did.

If we encounter any issues in the future, we will definitely be calling Oakland Rooter & Plumbing.

Jamison B.

06/11/2021 12:00:00 SA

I called and Corona came within 20 minutes to fix our kitchen sink. He was fast, friendly, and honest.

Dan G.

06/11/2021 12:00:00 SA

Andre S was amazing! Same day service, great guy, got it done, great value.

Fixed a toilet like magic.

Linda P.

3/31/2022

Ignacio, the owner of Oakland Rooter & Plumbing responded right away when I wrote about my poor experience. He had researched my complaints, apologized and offered to send a supervisor out to install my new toilet. Ernie came out on Sunday and did an awesome job installing the toilet. He was professional, competent and provided excellent customer service. I greatly appreciate how the owner took responsiblity and although I had poor customer service from 2 plumbers, he stepped up and promptly made things right. I give this experience 5 stars - THANKS so much.

Matthias M.

7/16/2021

These folks are the best plumbers I have dealt with for decades. They are responsive, quick, superb at their work and their pricing is the best I have ever encountered. They are also really great people. We have used them twice in the past year, and we had the pleasure of working with Jose Ramos last September on a leaking pipe and today with the amazing Odi on a water heater problem. These folks are the gold standard.

Dana L.

4/21/2021

Marco was punctual, professional and courteous. Was able to provide a solution quickly and gave an honest evaluation. Will definitely be calling them first if we need work done.

Russel C.

08/03/2018 12:00:00 SA

I wanted to build a new kitchenette for my renter but didn't want to spend too much $$$. Needed new plumbing, hot/cold water, drain, etc... Oakland Rooter understood my budget/priorities and was the only plumber that didn't 2x their quote after they saw the bimmer.

They did an excellent job. Eddie is very friendly, he chatted with me quite a bit giving me lots of free tips on other projects I'm thinking about. Will definitely call them again.

K G.

5/24/2021

Would you like a quick, honest plumber? Call these guys. Super impressed. I'll be calling them again next time we have any plumbing issues.

Maureen D.

6/27/2021

Jose and Samuel are awesome. Very thorough. Genuinely nice people that have a lot of integrity. I would absolutely recommend

Runn V.

02/12/2020 12:00:00 SA

One of my tenants had a leak in his sink - I called these guys up, and they showed up the next day, and did the job fast and well.

Not the cheapest, but not crazy expensive, and worth it knowing they aren't trying to cheat you :)

Matt S.

6/18/2021

These guys are incredible - prompt, reliable, super competent, and some of the nicest people in the service business. I've used them maybe 5 times at this point for everything from fixing a loose toilet to installing a kitchen faucet to diagnosing a slow leak flagged by EBMUD. Will never use another plumber as long as I have the choice!

Rob W.

3/17/2022

We had a backed up toilet and shower, and the guys at Oakland Rooter were persistent, and together we fixed the problem. Great guys, great service.

Amber M.

08/05/2021 12:00:00 SA

Our kitchen sinks were both clogged. Oakland Rooter was responsive and reasonably priced. They had to clear out a blockage 50 feet down our pipe. Alberto was professional, courteous and clear in his explanation. Will definitely hire them again and highly recommend them!

Jamie Z.

2/18/2021

I called and got an appointment for that very day. Will showed up on time, friendly and courteous. He inspected the leak under the kitchen sink and found the problem right away. He explained everything to me and even showed me the problem. He fixed the leak that day and provided an excellent service . A true treasure. I can truly recommend this company. The price was reasonable as well.

Pierre C.

6/14/2021

They were terrific. We had a leak in our water line at the street. After receiving multiple bids they were the most knowledgeable and reasonable of the group. They came out and did the job. They were very professional. We would highly recommend.

Fanny C.

03/05/2020 12:00:00 SA

My toilet was clogged and I tried to pump it myself but it didn't work. Jose Sanchez was my technician and he was very friendly and punctual for the appointment. He had done an amazing job to unclog my toilet, which took around an hour to fix. Before he left, Jose also pointed out some of the potential issues that may be causing problem. Will use their service again!

Sam H.

06/10/2021 12:00:00 SA

Juan and Jesus were great. Super friendly and professional. They arrived on time, worked fast and did good work, left everything very clean, and they were able to solve an unexpected issue that turned out to make our job more complicated than expected. Would definitely recommend and hire again.

Natalie T.

05/03/2021 12:00:00 SA

Jose came out to replace the piping on our shower and bath. When I called, the lady who answered the phone said it would take a whole day and when Jose arrived, he said he thought the job was for replumbing the whole bathroom. We had stripped the shower down to the studs so everything was all visible and ready for him to work on. He was here 2 hours and installed new piping along with our new shower head and faucet. The price for the work was EXPENSIVE. I called other plumbers after Jose left and they quoted half of what he charged. I called the office to ask about the pricing and they promised to call me back but never did. So, to sum up, Jose did excellent work but I'm very disappointed that they took advantage of us.

Judy W.

2/24/2021

I am not usually the type who writes reviews, but this has been an exceptional experience. Jose M. is the best plumber we ever met! Not only is he knowledgeable, but he clearly and simply explains everything to the customer. We totally trust him, and would call Jose for our future plumbing needs. Many contractors we've met over the years only care to maximize their profits in the shortest time possible. It is inspiring to meet a contractor who looks at the problem from the customer's perspective and comes up with the best solution. You made the whole plumbing disaster less stressful. Thank you, Jose, for the great work! I hope your company knows what a wonderful asset they have in you.

Cookie E.

04/01/2020 12:00:00 SA

Eddie was very professional. He arrived here expected time with a Mask and shoe cover. I told him that I don't have any issue with the drainage and I just wanted to snake the main drainage pipes for a routine maintenance.
No wonder they have a great review.
Highly recommend this company.

Daisy K.

12/30/2020

Our kitchen sink was completely clogged and wouldn't drain after 24 hours and a bottle of Draino. This was on a Saturday. Very few plumbers that I called could make a same-day visit on weekend. Once they were here, they were quick to access the problem and fix it. What I really appreciated is that they don't charge a separate fee for seeing what's wrong. You just pay for their time, and they are efficient.

And here's why I think they're super great. The next day (Sunday), my sink got clogged again. They were able to come out that same day and help me figure out what was wrong and fix it. He didn't charge me for the second visit, even though the problem turned out to be a user error.

Jessica P.

2/19/2021

Responded insanely fast. Set up an appointment same day, the plumber who came was super nice, wore his mask and shoe covers and was very communicative. Pricing was totally reasonable too. He came in, fixed the issue and everything is working great! Would definitely recommend!

Joann P.

5/24/2021

I cannot begin to speak the volume of wonderful Odi has been to us and our house. He is so responsive, punctual, communicative, and the quality of his work is top notch. Odi has helped us with a number of plumbing jobs and I couldn't recommend him more!

Michael B.

12/29/2021

Our toilet was leaking from the tank. Andres was able to assess the situation, provide a reasonable quote and fixed the problem really quickly. I would definitely use this company again.

Portia E.

5/17/2021

Oakland Rooter replaced all of our galvanized steel piping when we moved into our new house last spring, and then came back later to replace the shower pan (previous owners had somehow cracked the pan and it was leaking into the floor!). Odi was great -- friendly, good at explaining what was happening, and efficient. They are our go-to call for any future plumbing needs.

Cass W.

12/14/2020

On time. COVID safe. Friend. Did great job for reasonable price. I will use them again

Ron C.

05/11/2020 12:00:00 SA

Great company to deal with. Have toilet stopped up last year in July 2019. Well known national plumbing company came out 3 times to clear the toilet within one week. I suspected sewer line was broken.

March 2020 toilet was backed up gain. Called another local plumber and made appointment to call me for estimate and they forgot to call. Using Yelp I contacted Ygnacio B, the owner of Oakland Rooter and got a response immediately.

Jose was out in a couple of hours and found the broken sewer line. Gave us a quote on Sunday and completed the job Thursday (rain delay one day). Trenchless sewer line was installed. Jose was very professional, very respectful, and very accommodating. Ygnacio was great too. Very responsive and accommodating. Price was very reasonable too.

Would hesitate to use them ag

Thank you.

Had Jose come back to change water line from meter to house. Another job well done by Jose.

Grace L.

3/13/2021

Very efficient, professional, and good rates. Showed up within the specified time frame and masked the entire time.

Fred H.

10/05/2021 12:00:00 SA

The plumber came and did not even try to unclog my drain. I had tried to unclog it myself as I have an electric snake, but one for the lateral, too big to deal with the corners of interior drains. He was truly worthless and gave me many reasons why he could not do the job, including that a thinner snake could not work through roots. I guess he did not know that there are root cutter blades even for smaller bore e-snakes. worthless company. Unfortunately, I am nine in line to get the smaller bore snake at the Berkeley public tool library but have a root cutter blade.

Wilson H.

2/24/2022

Came the next day to finish a sink drain when I got stuck. Did a good job with good parts. Next time I will call them first.

Lea S.

3/30/2020

We've called them on several occasions and been very satisfied with the service. Today, in the midst of sheltering at home, we had a panic because a plastic diaper liner went down the toilet! Eduardo was here in less than an hour and was respectful of our safety protocols. He made sure all was ok and didn't charge us for anything we didn't need.

For the inevitable issues with our antique plumbing, we're glad we can rely on Oakland Rooter and Plumbing.

jeff g.

6/28/2021

Thanks Jose and Odi! These guys are great! They installed a tankless water heater system and some other stuff for me. Very professional, very pleasant to work with, they did a great job at a fair price.

It seems like it would be very hard to get someone to work on your house these days, but these guys scheduled me very quickly and they work fast too! And they cleaned up after themselves.

Communication was excellent, I'll definitely hire them again the next time I need a plumber

Lisa H.

3/27/2021

Wow. Thank you Jose Ramos and Alberto who did beautiful work and communicated so well. I needed urgent repairs for guest who were coming to stay, and Oakland Rooter accommodated my every need. And they were honest about what was needed and pricing. Use these guys and you won't be sorry.

Genevieve S.

8/21/2021

I never thought I'd have a plumber, but after working with Jose at Oakland Rooter, I don't think we'll ever call another guy. He's professional, clear, honest, understanding as well as prompt and does a great job. He'll always look for ways to save you money, but never takes shortcuts to making sure the job is done right. We appreciate you Jose!

Ken B.

3/21/2021

Jose was fast, professional and affordable. We had a few plumbers assess our wall leak and he was the only one that seemed to 'get it right.' Others were making some very strange suggestions (i.e. looking under the house even though we didn't have a crawl space under that section of our home) but he honed in on the issue and went right to the problem. I would definitely seek out this company's plumbing services again in the future.

Lauren R.

1/20/2021

Fast and great service. Sink was unclogged for an affordable price. Booking for more plumbing issues soon.

Brent F.

2/18/2022

My go-to plumbers for everything. They respond fast and are great problem solvers.

Cecilia E.

3/16/2021

Very friendly service. They talked me through the work that needed to be done and my options. I will definitely use them again when I need a plumber.

Markos E.

12/12/2021 12:00:00 SA

Our sink was leaking, they came the next morning. Very easy to work with and I would recommend them highly.

Reza M.

12/29/2020

I have called Oakland Rooter and Plumbing (Ignacio) pretty much every time I needed anything related to plumbing. They have been very courteous and on time. However, I have to admit the last two times, I have been really disappointed and shocked by the pricing. They Jacked up the price beyond my understanding. Two months ago, I called them for a sewage line repair in the crawl space. They had come and snaked that line a few times and finally, I decided to repair it. Jose came and he went to the crawl space. Since I was not dressed properly, I didn't go with him. He gave me an $800 quote. Due to my past experience with them and that I trusted Igancio, I agreed to pay him. He came back on the next day for the repair. This time, I went with him to look at the pipe and his work. He cut 7 feet ABS pipe and replaced it with a new one. It took him probably 1 hour. It was straight forward. I thought it was way too much but I paid him as we had a deal. Three weeks later, I called them for another plumbing issue. Again Jose went to the job he sent me a picture of the job (check the picture). He drew a couple of red lines to show where he has to cut the pipes and replace them. He asked for $800 again. This time, I knew it is way too much. I declined the service and I brought another plumber and he did it for $250!! I liked Oakland Rooter and Ignacio but recently they have been overcharging their customers. It is mind-blowing that for an hour of work they are charging $800. I was able to finish the work at a fraction of the cost. Make sure you have another quote, or you will end up paying a lot!

Gabby W.

4/15/2021

Our kitchen sink was leaking yesterday but we were not sure where the leak was coming from, so we contacted Oakland Rooter & Plumbing here on yelp. Jose M. came today to check on it, it turned out to be something very minor from misuse of the faucet hose. He explained why the leak was happening and also gave up some tips on preventing clogs. He didn't charge us because there were no repair needs, but we really appreciate his professional tips!

Adam S.

06/03/2021 12:00:00 SA

These guys are amazing! Punctual, affable, talented, and affordable. They've handled small bathroom jobs and more complex pipe work with ease. I highly recommend them.

Jon G.

08/10/2021 12:00:00 SA

We needed a new faucet installed in our Kitchen and a stopped up drain cleared in one bathroom. They were quick to schedule, on time that day, gave a good estimate and were open to negotiate (because we did 2 jobs on one call). The work was quick and quality, and they happily made an adjustment in the kitchen when I pointed out an issue with how the swing arm was working.

Very impressed and would absolutely call them again.

Daniel S.

04/08/2021 12:00:00 SA

We had a last minute emergency and Jose M was able to come out quickly and diagnose it, and fix it!

Grecia P.

1/23/2021

Efficient, economical, knowledgeable and extremely friendly! They've already resolved two major plumbing issues that I am very grateful for.

J S.

11/24/2020

awesome. fast response. came out same day within a few hours. i had a leaky hot water valve
2 guys showed up. professional.

masks
shoe protectors

install of faucet and fixing leaky hot line.

my price was 225

E J C.

1/21/2021

Pipe connection under kitchen sink failed. Called. Person answered the phone and scheduled appt within an hour. Verbal estimate once on site. Work completed efficiently and following COVID protocols. Final cost matched verbal estimate. Paid. Eddie answered a couple of questions about upcoming plumbing projects. Done!

Cynthia H.

10/30/2019

Ygnacio and his team are service oriented x100. He always answers my calls, and find ways to help me out of emergency situations.

If I could give him 10 stars I would.

Mark N.

11/15/2021

Our sewer lateral was backed up and Jose from Oakland Rooter and Plumbing was able to come over within a few hours after my call. The issue was promptly fixed at a reasonable price and Jose took the time to walk me through the options should it happen again, which I appreciated. Oakland Rooter and Plumbing will be my first call for plumbing needs from now on.

Cheryl T.

3/28/2020

Great service! I had a very easy fix from what the plumber told me. He fixed it but didn't want to charge me. I felt so bad i paid him anyway and gave him two boxes of Girl Scout cookies!

Leigha G.

12/28/2020

Jose Sanchez installed a gas line for our fire place insert. Jose was professional & proficient. He was great to work with and I will use Oakland Rooter & Plumbing for any future plumbing needs we have. Thank you Jose!!

Caitlin L.

10/08/2019 12:00:00 SA

My kitchen faucet has been loose - really loose - for a couple of years because I didn't know who to call. I've tried different plumbers and handymen over the years and I've never found someone who does a good job at a reasonable price. Now I finally have a plumber I can count on!

I called yesterday and was offered appointments yesterday and today. Eduardo showed up when he was supposed to and was really polite and pleasant to deal with. He quoted me a fair price and quickly made the repair. He also helped me clear out the sink's aerator and showed me how to do it myself in the future. I would call Eduardo again in a heartbeat. Highly recommend.

K G.

10/04/2021 12:00:00 SA

I want to thank Fernando for his great job , super nice and clean also fast to repair my toilet thank you ! Onces again great service

Brian L.

11/27/2021

Our toilet wasn't flushing and Jose Sanchez came and figured out what the problem was and gave us multiple options on how to fix it. He went above and beyond, quite literally, by checking the crawl space and then climbing onto our roof to check the toilet vents to figure out the flushing issue. He was extremely thorough and very approachable/friendly. We ended up having him replace the main plumbing line due to a terrible existing plumbing configuration and it was finished in half a day at a great price. I highly recommend Jose and Oakland Rooter & Plumbing.

TC W.

02/09/2021 12:00:00 SA

Jose Moreno came to camera my sewer line, and provided a written bid for the work. He was very professional and carefully explained my options and his suggestions. He showed up on time, worked efficiently and cleaned up each day.

Carrie L.

1/18/2021

Jose and Jaime did a great job. They were friendly and knowledgeable. There was a small snafu and they addressed it right away and I felt very supported. Recommend.

Jon R.

9/17/2021

So far, we are very pleased with Oakland Rooter & Plumbing. They were prompt in responding to our call, professional in their response, and were courteous and thorough in explaining what they anticipated to be the scope of work. We fully intend to use this company for the work we have planned.

Nicole N.

7/22/2020

The 50 gallon electric water heater in my bakery needed to be replaced, and to say the job was difficult is a drastic understatement. At some point in time, a platform had been built off one of the walls in the back of the bakery to house the water heater. To provide a mental picture: the water heater was up on a shelf 10+ feet above the ground. As you can imagine, this made removal of the old tank and then installation of the new water heater incredibly complicated and, in my view, potentially dangerous. But Ygnacio, José, and Frankie didn't hesitate to take on the job. The three of them worked hard for hours, and with limited space, as the bakery is quite small. And throughout it all, they remained upbeat and didn't complain about the situation once.

Before they could even begin, bakery equipment and other items needed to be moved to provide extra working space; not only did they lift and carry everything out of the way, when the job was complete, they returned everything to its original location. And they mopped and cleaned their work area! Seriously, I could not be happier about every aspect of the job they did.

So do not hesitate to contact Oakland Rooter & Plumbing if you're in need of plumbing work in your home or business. They are honest, professional, courteous, communicative throughout the entire process, and incredibly hard working. AND ... they successfully completed a nightmare of a job all the while maintaining positive attitudes. I appreciate them very much, and I'm certain you will too if you give them a call.

Celina A.

10/03/2021 12:00:00 SA

My toilet was clogged. I got an appointment the same day I called and the repairman arrived at the start of the two hour window and texted me while he was on the way, as I had requested. He wore a mask the whole time, was very nice and quickly solved the problem and showed me what the issue was. I will definitely use this company again.

Suzanne M.

1/28/2022

My downstairs bathroom sink was in need of a whole new pipe. Something of great value went down the drain so my bf took it apart but was unable to re-assemble. The whole thing was crumbling and old. I called Oakland Rooter ( the very 1st plumber I found and read reviews about). I had an appointment window of 9-11am but they were there BEFORE appointed time which was great. Got the parts in no time and fixed it same day! Yay! Cesar and his plumbing partner were great. Very nice, mindful of my home. Wore masks and protective footing! The price was fair too. I would highly recommend them and if ever need another plumbing job, will definitely call them. Thank you so much Oakland Rooter.

Latisha B.

1/28/2022

Alberto came out twice yesterday to try to remedy a sewage back up problem. First time to use the snake and the second time to do a hydro water flush. He was determined to resolve the problem spending hours flushing out the system, but his efforts were unsuccessful. He suggested that it may be a problem with the main sewer line, which the City needed to address and did not charge us for the service (he said it was the company's policy if the problem is not fixed, no charges). He even said he out come out the next day with a supervisor to try to address the problem. I called the city's sewer division first thing in the morning, because we did not want him to come out unnecessarily. The City came out in 30 mins (props to City of Oakland sewer division) and discovered the main sewer line was the problem. If Alberto reads this, we want him to know that he exemplified professionalism. THANK YOU and we appreciate your efforts. We have used Oakland Rooter & Plumbing several times now and each time they have gone above and beyond. We are customers for life!

Nick D.

01/11/2021 12:00:00 SA

These guys are the best. They did a great job fixing a busted shower/bath valve. They are fair, honest, and transparent. What more could you want?

Jasmeet D.

05/03/2021 12:00:00 SA

Jose and his team member were amazing.

Best Value for Money: Jose's quote was the best across 3-4 different gas plumbers that I reached out to.

Excellent Job on a Complex Request: It was a complex job that Jose was able to complete in a single day (setting up a 3/4 galvanized pipe from the gas meter, drilling into concrete to route the pipe from the basement crawl space, drilling into the living room wall to take the pipe out, running an additional 25 feet of pipe to the patio)

Could not have asked for a better job. Will likely go to Jose for any bathroom remodeling that I need in the future.

charles j.

01/11/2021 12:00:00 SA

I'm so pleased with my service, repair and replacement. Thank you Alex for your customized cost estimates and thank you and José for your awesome and expedient workmanship! Nothing but praises!! Happy New Year and be safe..

Andrea J.

12/03/2019 12:00:00 SA

I know it's weird to say you love a plumber, but I love this company.

The sewer main backed up to our house. Ugh. A charming young man named Eduardo Navarro arrived the next day, on a holiday weekend, and quickly assessed that we needed some major work done. He was able to return with a camera the next night and give us a very comprehensive review of the problem - roots had grown into the pipes, and he was able to pinpoint exactly where this had occurred in our yard, despite our not having a clean-out pipe.

He then offered no less than 3 suggestions, fully explaining them and their associated costs, all the while not being pushy about any of the solutions. He wanted to make sure we fully understood what was going on. Eduardo was so patient with us and explained everything so well as we slowly realized what needed to happen.

Because of the situation, he gave us a price break on the snaking, and later even added an extra service gratis because the problem ended up being two different areas of root breakthrough rather than one.

He worked all day, partly in the rain, barely taking a break. He showed us the damaged pipe once he reached it so we could fully understand the problem. He also showed us a future problem we will have (roots growing through the pipes, but under the street) that will require a different, more expensive plumber, but he assured us we didn't need that yet.

I would hire Eduardo again in a heartbeat. We felt informed, educated, safe, and respected throughout. We felt we got value for our money because we felt he wanted to do his best for us at the best price.

I highly recommend Eduardo and Oakland Rooter Plumbing.

Susan N.

1/22/2022

Jose and Enrique were excellent. They came out very quickly, scoped my sewer lateral to make sure that there were no issues prior to doing an ADU build and sent me the video! I would use them again for any plumbing issues I had. I highly recommend them.

Christina K.

1/22/2022

I am very happy with my recent service from Oakland Rooter. I had problems with a clogging toilet and slow-draining bathtub. Oakland Rooter was able to offer an appointment quickly. Andre S. came out the next day, investigated the problem, and suggested we start by using the rooter on the tub drain rather than taking more drastic measures. He removed a clog of hair and I've had no problems in the past couple of weeks. I hope I don't need their service again anytime soon, but would definitely call them if I did.

Ian S.

07/01/2021 12:00:00 SA

We had Jose Sanchez hook up everything necessary to relocate our washer and dryer. It was a about a days work. His work was high quality, he helped us make some decisions about where to locate various things and even looked at some other items in the house that we needed some plumbing advice on.

It was great to have someone you can trust working in your house. We look forward to getting him back for the next work we're getting done.

Joe F.

6/30/2021

Just had one of the best encounters with a tradesman ever. Jose M. came promptly and was polite, knowledgeable and very professional. He diagnosed the problem rapidly and advised me of my options. His English was perfect and he communicated very well. Oakland Rooter is now my plumbing firm and I'll be requesting Jose. I'll be advising my friends.

A P.

6/27/2021

Jose M. arrived right on time and was fantastic! He not only fixed my leaking sink in record-breaking time, he also fixed an issue that I was having with my dishwasher (something that wasn't even scheduled to be fixed). I had called the day before and they were able to get me an appointment the next day. I highly recommend Jose M.

Kelsey B.

01/10/2021 12:00:00 SA

I reached out for a quote on my garbage disposal and they recommended to try to reset button on bottom manually and to watch YouTube. Said if not we can come tomorrow. We fixed it!! But I will definitely use these guys with any other serious plumbing issues love to support local businesses since I live in Oakland too.

Melissa B.

2/15/2021

I had a leaking toilet and a broken water valve, and Oakland Rooter and Plumbing gave me a fair quote, showed up exactly on time, explained everything along the way, and most importantly, left everything clean and fixed. Will definitely use them again for any plumbing work I need.

Jeffrey R.

04/07/2021 12:00:00 SA

Jose Ramos came out this afternoon to investigate a sewer gas smell in our house. In just a few minutes, he found and fixed the problem. He was awesome, very friendly, and super polite. I will definitely have him come back then next time we have a plumbing issue!

Tam P.

04/07/2021 12:00:00 SA

Jose M. Came out and did a very quick professional job. COVID 19 safe and efficient. Will recommend and use again

Carlo S.

10/19/2020

Great service! Ignacio quickly found time for me. Juan and Jose arrived and once realized the problem was more complicated what we initially thought, they described the process and moved into resolution mode. Problem solved, reasonably priced. Thank you.

Kathy P.

9/26/2020

My daughter dropped a family heirloom necklace down the bathroom sink. Oakland Rooter was able to come the same day. José called to let me know he could come earlier than our appointment time, which was great. He was able to get the necklace without much difficulty. Super nice man, covid precautions taken, quick work. Everything you could want in a plumber. The price was right, too. José is our family's hero for saving the necklace! Highly recommended.

Dominique B.

11/08/2021 12:00:00 SA

I was relieved Oakland Rooter and Plumbing was able to send us a plumber within 24 hours for an extremely slow tub drain. Eddie was prompt, polite & professional! We will definitely be calling Oakland Rooter and Plumbing for future plumbing issues!

Geo N.

02/09/2021 12:00:00 SA

Another 5 star review. This local company is great. Professional and conscientious. Special shoutout to the owner Ygnacio who worked with me on pricing and to Mario and Jose who did the work. Called on Saturday and Mario came out early Sunday morning to snake a clogged sewer line. He spent a couple hours trying to clear it and though unsuccessful he rescheduled another visit. Next morning Jose came out and hydroblasted the line which cleared it out! For me their understanding of my urgent need to have a working sewer line was very much appreciated (whew). Great service all the way around. I highly recommend this company.

Jen K.

11/24/2020

Jose came and help repair the leaks coming from my toilet. He was great and fixed the issue and sealed up the problem and was in and out within the hour. I will definitely use him again.

Ryan H.

10/29/2019

We've had to call Oakland Rooter & Plumbing twice for issues that came up in our bathrooms. The first was a very loose shower arm and the second was a leaky sink that was causing sewage odor. Eddie came out for the first repair and did such a great job that we requested him when our second issue came up. He arrived within the appointment times, clearly explained the diagnosis, estimate, and any options, and then got to work. During the job, he kept us informed of his progress, showed us where the issues were and how he was addressing it, and answered any questions we had. Eddie was very friendly, extremely professional, and a great pleasure to work with.

I would absolutely recommend Oakland Rooter if you need your plumbing work to be done by true professionals.

Greg M.

12/31/2020

We were very worried about getting taken care of on New Years Eve but WOW!! Jose Sanchez was polite, friendly, and showed up early! He got everything done very professionally and with a smile! Thanks Oakland Rooter!! We love you!

Victor M.

11/04/2021 12:00:00 SA

We used Oakland Rooter for a rental property on a few occasions. I can't say enough great things about this company and all their plumbers. They are extremely knowledgeable, communicative, and professional. Oakland Rooter will go out of their way to ensure the job gets done right and on time.

John W.

12/01/2021 12:00:00 SA

Jose was very helpful and informative. He spent time explaining the situation and ultimately unclog the cast iron pipe that run underground to the main sewer line. I also received a small discount.

Leela W.

06/10/2020 12:00:00 SA

I had a stopped up kitchen drain. Tried different things, including, I'm sorry to say, Draino. Nothing worked. And I knew it was because of those pesky Brussel sprouts I put down the disposal instead of the green waste. (serves me right.) I messaged Oakland Rooter and within 10 minutes, I had an appointment for the next morning and mind you, it was already 8:30pm, and I didn't call it an emergency!
Jose Ramos was my plumber and he was fantastic! Arrived on time after letting me know he was on his way. Was careful of social distancing. Super nice guy. AND, my drain works again and I am relieved! I have given their name out to several people already, and I highly recommend this business!

Sue R.

06/09/2021 12:00:00 SA

Called due to great reviews in Yelp. Berkeley plumbers are underwhelming in my experience so tried these folks for the first time. Great experience.
Showed up within 24 hours of my call, easy to book. Courteous, prompt, clean booties and masked. Fixed the issue so fast due to a dumb homeowner not knowing that the irrigation was turned off, that they were gone in a few minutes and didn't even charge me. Said they'd appreciate getting the first call again next time. That's customer service, relationship building, wonderful surprise and I certainly will call them first next time. Go Oakland Rooter.

Scott B.

8/27/2021

A few hours after I posted my review for Oakland Rooter and Plumbing, I got a call from the company. It was Marco's older brother. We discussed my review and his brother's work for a while. There was no bitterness or anger in our conversation. We disagreed on some points, but were able to continue without anger. Finally, he said he would come by the next day and give me a refund.
He came by in the middle of the day, and had a conversation outside the house. I offered him to come inside, but he said we could continue talking outside. Our conversation went on satisfactorally.
Eventually, we were conversing about other subjects than the outrageous price I had paid his brother. Finally, Ygnacio felt it was time to get back to work, and he took out a check to write it for all I had paid his brother. I said no, he should keep $180, the same amount I had paid his company for two revious visits. That's what he did, wrote me a check for what I had paid his brother less $180.
Yes, when I need my sewer line cleaned out again, I will phone Oakland Rooter and Plumbingh first, but I will ask how much they will charge before getting an appontment.

Maria H.

01/06/2022 12:00:00 SA

Jose went above and beyond to help figure out the source of a water leak from one of our bathrooms. He was courteous, knowledgeable and above all, honest. Oakland Rooter & Plumbing is now at the top of my list for future plumbing needs. Highly recommended!

JM C.

9/28/2019

Yesterday their team (Odi and Juan) came out and quickly found a leak in my outside irrigation system and repaired it. They were kind, professional and efficient. They also broke down for me what to tell the East Bay MUD people who were telling me that the water issue accumulating in the gutter was my fault and responsibility. I love these guys!!! I will be a returning customer.

You guys rock!!!

Craig S.

11/26/2021

Great service and fantastic personnel - they are the best and most professional team. Highly recommend.

Mike W.

1/29/2022

Our water heater was leaking and needed a new water heater quick. I called Oakland Rooter and they sent Andres that afternoon. He came promptly and replaced the water heater. Andres was very professional and did an excellent job, even making sure the messy area was spotless. I also asked him to take a look at this rusted pipe and he fixed it, purchasing the parts and tirelessly working to change it in tight quarters. It was not an easy job. I appreciate how willing and able he was to spend time making it right. I was with Andres for 5 hours and he didn't even take a break and was thorough as he had other jobs after. if I need any repair services in the future, I will definitely request Andres. He has my highest recommendation! Customer M. Wong

Patty Loza M.

10/29/2019

I found this guys on Yelp and decided to give them a try to work on replacing my garbage disposal. I called the office and a young lady who addressed my need send me a plumber whos name is Fernando, he was very punctual and knew exactly what i needed regarding the issue with my garbage disposal. Once the Job was done he told me if i had any issues to call the office. I am very pleased with their service i would highly ecommend them.
They are honest, punctual, clean and most of all their price is fantastic!

Annette L.

5/26/2021

This plumbing company is awesome! They came to replace our toilet the next day when we called them.
They flushed our tankless water heater, and being very honest that, given the age of it, flushing it with all the proper 'fluids' might cause it to leak and warrant replacement. Since there were no real problems with it, we opted to simply flush it out and not use any other 'chemicals' (vinegar based).
Installed our under-the-sink water filter perfectly.
Other plumbers have been flaky and unreliable. Oakland Rooters are perhaps not the cheapest, but boy, are they worth it.
Skilled, qualified, reliable and they follow up if there's an issue.
5 stars is the highest I can give.

Kip F.

5/26/2021

After contacting two other highly rated companies on Yelp and not receiving a call-back I gave Oakland Rooter a call. Jose was out within two hours and provided a reasonable estimate on the spot to replace an underground leaking water pipe. When he showed up to do the work, he informed me that the worker who was supposed to help called in sick. I asked if he wanted to postpone since the work included saw cutting and trenching concrete to replace the line. He said no and did the entire job himself in one day, including re-pouring the concrete.

Great job and thanks Jose!

Tali M.

5/24/2021

José Sanchez was SO amazing! He was super conscientious of covid safety, even putting on shoe covers before coming into my apartment. He was also really patient about explaining everything he was doing, and letting me observe and ask questions. He quickly snaked my kitchen drain, and kindly helped me tighten the sink faucet that had become loose recently. José was smart, efficient, and friendly, and provided great service. Thanks José!

Anjali J.

11/17/2020

Came same day at the designated time. Wore a mask and ensured it was safe to enter the house. Gave us a quote to fix both sinks and after fixing both, he charged us $100 less than the quote saying it was less involved than he thought.

Highly recommend!

Loan L.

01/08/2021 12:00:00 SA

We are grateful for Oakland Rooter and plumping during these uncertain times. When we moved into our new home, we found gas leak throughout the house and didn't know what to do. We looked online and found Oakland Rooter and Plumbing to help us. They were quick with response time even during a pandemic and holiday hours. Odi came out and removed the old gas line and updated with a new gas line on New Year's Eve! It took them an afternoon, but they put a lot of attention to detail to do it correct! We had him come back to help us update our water heater as well. Great customer service! He did a great job and and their price is reasonable. We will continue to give them a call if we have any other plumbing support. Thank you for your hard work Odi @ Oakland Rooter and Plumbing.

Riyaz H.

5/17/2021

Valentino is very professional,efficient and hardworking.fix my garage door.working nicely.

Daniel Y.

12/25/2021

I had 8 relatives coming over for Christmas that evening and I had not finished the bathroom on a DIY fixer upper house. I needed a professional to save Christmas. Eddie showed up and did great job quickly and professionally. He moved his schedule around to make it work and was great. He kept prices very reasonable, it was totally worth it to get your plumbing installed professionally. I will definitely use them again.

Ross Y.

11/05/2020 12:00:00 SA

Company was very responsive to my inquiry, came that same day. The plumber was professional courteous and got the job done. Fair price. Good work!

Stefan J.

12/20/2021

Oakland Rooter & Plumbing was able to come out a day later and take care of a shower fixture valve replacement on the first visit at a good price. Thank you!

Shandell A.

2/17/2021

I am giving OR&P five stars. The professionalism, customer service, time and overall work speaks for itself. Marco did an amazing job! Highly recommend OR&P!

Elior I.

10/22/2020

I was dealing with a nightmare of a situation with my plumbing. My bathroom was flooding the entire bottom floor of my house. I had 3 plumbers come in and take a look at the situation before I called Ygnacio to fix the issue. He sent Jose and Juan over to my place and they explained the issue in full detail, answered all my questions, and told me exactly how they were going to fix the problem. I wish I called these guys sooner. I'm just happy I found a new trustworthy plumber. And I'm even happier that my dad can start flushing his logs instead of leaving them floating in the bowl like its a Mississippi swamp.

Al S.

4/22/2021

Thanks to Jose M. for stopping our toilet from overflowing this week. Another Oakland Rooter & Plumbing person previously helped us with a kitchen sink back up.

In both cases, they came when they said they would, they were nice to us, they were neat in our house, they explained stuff to us in words we could understand, and the price was completely fair.

This has not been our experience before with plumbers. We are very relieved to know about that this business is nearby.

M Todd F.

7/30/2020

They were great! Showed up on time and fixed the problems (it was a standard thing to fix). They gave me a quote for another potential job and overall were helpful explaining things. In general, I'm new to owning a home and afraid to talk to home service providers. I found them very professional and easy to work with. Masks were worn.

Marina B.

5/24/2019

Inquired thru yelp got an immediate response and arranged to have someone come the next day to look at the work I needed to get done for a quote. Easy!

Eduardo came the next day within the window provided and gave me a quote right on the spot. When I asked when they would be able to complete the work he said right now if I would like! It was a Friday afternoon and Eduardo completed the work quickly, and correctly and cleaned up afterwards. Eduardo was a nice knowledgeable young man.

Will def. use Oakland Rooter & Eduardo again for any future plumbing needs! thank you!

Ferial T.

11/01/2020 12:00:00 SA

So thankful to have found Oakland Rooter & Plumbing! We had a bad clog and back up in our shower that needed urgent attention on a Sunday. They were super responsive and sent someone out that same afternoon. Marco was very kind, professional, and super efficient. He took care of the clog quickly and the price was great. So glad to have a local plumbing service that we can trust!

DANICA O.

12/10/2021 12:00:00 SA

Eddie & Odi are the hardest working tradesmen with the most upbeat attitudes. Getting gas lines replaced is like going to the dentist for your house. No one wants to do the work and it is painful to pay for. Eddie made the entire experience almost enjoyable. His optimism and professionalism were top notch!

Nick V.

12/01/2020 12:00:00 SA

These guys were fast. Like super-duper fast. Upfront about pricing and very professional. They dealt with my immediate problem(roots in the main sewer line), and gave a more than fair estimate for a bigger repair that needs to be done in the future.

Amanda J.

1/24/2021

Hello Oakland Rooter So we used your services twice last week, and Alberto was AMAZING!!! He was extremely professional, polite, and very efficient. We will only use OAKLAND ROOTER in the future. Thank you so much. Alberto gets 10 big stars from the Doyle household.

Veronica R.

1/24/2021

After moving into our new house, it was great to have Odi and his team serve as our go-to plumbing experts. They were helpful, responsive, fair and followed COVID safety protocols. The team worked on several projects for us, including installing plumbing for a compact, ventless washer and dryer unit in the master bedroom; changing the toilet bolts in our bathrooms; inspecting our sewer lateral and handling certification with EBMUD. Definitely recommend their work!

Krystle L.

5/22/2019

I frantically called Oakland Rooter & Plumbing with a unique situation with my toilet. They were able to take a look at the situation right away. (And they arrived right on time!) This ultimately was an issue with the city but Eduardo was as helpful as he could be and didn't charge me since they could not fix the issue.

I'll absolutely be calling them again if/when I need plumbing work!

Samson L.

6/22/2020

Technician Eddie showed up on time in a very professional manner. Although I have decided not to go with the service due to the other issue at my house, they didn't charge me and greeted me with warm regards. I definitely recommend their service.

Nicholas T.

9/29/2020

I used this business for the first time today because I had learned the plumber I've previously used wouldn't be available for 2 days. My situation today was dire because all of the drains in my home had stopped working.

I got extremely lucky and this business was able to send a plumber over within 2 hours of my call. The man they sent, Alberto, was a truly lovely, very smart, and hard working person. He solved my problem probably as quickly as possible, and was very careful to not make a mess.

Oakland Rooter & Plumbing has now earned all of my future plumbing business. I am a very happy customer.

Daniel J.

12/04/2021 12:00:00 SA

Great service from Jose and Fernando! Jose came out to diagnose a plumbing leak, showed us the source of the issue and the damage that had been done by the leak. He quickly followed up with a quote to repair the issue, and we scheduled a return visit. Jose and Fernando came back, on time, and were communicative throughout the process. They both did excellent work, and were careful and conscientious, leaving the space clean when they were done. Oakland Rooter and Plumbing will now be our first call when we need plumbing work done. Highly recommended!

Douglas H.

3/31/2021

Jose M came out to evaluate our French Drain today because our basement flooded during the last heavy rain. He was great - a genuinely nice person, professional, and comprehensive. He arrived early, evaluated the drain, suspected a clog needing a hydraulic wash-out, so he returned in 30min with the necessary equipment to wash it out. We weren't 100% sure that the clog had been completely resolved, so he came back again a few hours later with a fiberoptic camera to confirm that the drain was clear and intact. He patiently sat with me as I asked a haystack of questions as we sunk the camera down every inch of the french drain (all 110 feet of it). Drain looked great and completely clean, he even identified a spot near the curb that was damaged when the city fixed a gas leak last year.

Definitely exceeded my expectations - a meticulous evaluation, pleasant personality, and really cared about doing what's right to fix our problem. Many thanks.

- Doug H

Jennifer K.

1/14/2021

This company is fantastic! I had a clogged kitchen sink drain and they were able to come out the next day and fix it for a great price.
Marco was the plumber that came to help out and he was quick, efficient, polite and my dogs loved him (bonus)! We discussed the details of installing a garbage disposal and Marco was out again to install the next week. I will go to Oakland Rooter and Plumbing in the future, and would recommend them to anyone!

Gordon M.

10/13/2020

Came promptly and masked. Fixed my toilet leak with no issues during or afterwards. Highly recommended.

Joel M.

6/14/2020

I really try to help local businesses and have used Oakland Rooter on a couple of occasions. Good work but I think their rates are too expensive. To change a toilet refill valve $150 labor. Two hour charge for a 30 minute job at most. $225 charge to repair a leaky outdoor faucet. That's a charge of 3 hours for another 30 minute job. The young man said the faucet unit needed replacing but I knew and he knew it was just the washer. Like I said I try to help out but that's absurd labor charges.

Max K.

10/07/2020 12:00:00 SA

Very professional, responsive and reliable. They came out quickly and fixed a faucet with poor pressure, and advised on what additional repairs may need to be done. They are old school - courteous, reliable and customer first. I really appreciated that and highly recommend them.

Jane M.

3/21/2021

I had a furnace installed by Bell Brothers Heating, Air Conditioning and Plumbing. Afterward, there was a gas odor in my house. Bell Brothers didn't want to do anything about it. Finally they sent a guy out who confirmed there was gas in the house. That was all he could do. They sent a plumber out who found the connection to the furnace was leaking gas. He tightened that and left. The gas odor persisted. I decided enough with Bell Brothers and called Oakland Rooter and Plumbing. I am glad I did!

Oakland Rooter and plumbing had someone out the same day to look at the situation and out the next two days Saturday and Sunday to resolve the situation. Odi was great. He came on his day off to get the fix implemented. I will return to Oakland Rooter & Plumbing for all my plumbing needs. They did a great job for me at cleaning up another company's mess. !!!

Lora B.

10/06/2020 12:00:00 SA

Fair priced, did not feel like they were trying to add work to the problem and take me for a ride. Fixed my problem for 3 times less than the other quote I received from the first plumbing company.
Very skilled, knowledgeable, and professional! Oakland Rooter & Plumbing has now earned all of my future plumbing business. I am a very happy customer.

Andy M.

8/28/2020

Eddie did an awesome helping to resolve my issues with sewage - he took the extra time to do the job right- great Job oakland rooter and plumbing

Michael K.

9/14/2021

Ygnacio and his team helped me with an emergency gas leak and replaced a leaky pipe. They made themselves available right away, including coming by on the weekend, which was very important because I had my gas shut off until the leaks were fixed. Ygnacio was really good at communicating with me and being responsive--I would hear back from him promptly after I asked questions. I worked with a few members of his team, and they were all good to work with, friendly on the site, and helped explain what was going on as they worked. I also think his price was fair and reasonable. I recommend this company.

Armando S.

06/02/2021 12:00:00 SA

Reached out to Oakland Rooter and some other local plumbers to help with running new gas lines from my meter through my house to help me clean up my garage and remove exposed pipes. I also needed to connect a bathroom vent to a roof flashing to exhaust the bathroom. Collected a couple quotes but no one was as thorough and clear as Jose from Oakland Rooter. He went through all the details of all the work needed to be done and explained with the associated costs. Gave me a reasonable price and he and Odi came to do the work. They ran all new 1 gas lines from the meter to all my gas connections, updated things to code, tested and made it look all clean. They came in, were clean and thorough and made sure all I had asked for was done before leaving. After that experience, I'd be confident in turning to them for all my future plumbing needs for repairs or upgrades and new builds. Really happy with all the work they did and absolutely recommend their crew to anyone else looking for great quality work.

Lily D.

5/30/2020

We had a leak from one of our pipes and it created a flood out to the side walk. The owner, Ygnacio responded quickly and seems to be a honest man. Pricing was fair and the next day he sent his workers and completed the job in a day. It was a lot of work for them, digging up my garden and breaking the concrete but they repaired everything back to its original and of course with the new shiny pipe!! No more leak and no more flood looking concrete on my side walk! Thank you Oakland Rooters and plumbing!!

Dave C.

2/26/2021

This is the third time we have used Oakland Rooter and Plumbing and are very pleased with their service, knowledge, promptness and professionalism.

Jose and Juan have done everything from replacing toilets and faucets to fixing an emergency water line break at the top of the driveway!

They offer free and fair estimates and appointments are easy and convenient.

We have used other Bay Area plumbing companies but none can compare with the service provided by Oakland Rooter and Plumbing,

Anil P.

12/13/2019

Absolutely phenomenal company willing to help us solve a problem with our hot water heater rapidly. Extremely courteous, professional and thorough. We all know what a bad plumbing experience can be, so when you find someone that knows what they're doing and really are interested in the well-being of the customer, they're a keeper.

Update: We used them again for a major job today and once again, thoroughly professional, reliable and nailed the job the first time. Thanks again.

Rose L.

2/26/2020

This plumbing company is great a very nice lady answered my call and was able to give me an appointment for that same day. Two gentlemen came named Fernando & Eddie they arrived on time and were able to finish the job that same day.
They were able to change my water heater and unclogged my shower.
I strongly recommend this company and this two young gentlemen.

l k.

10/08/2021 12:00:00 SA

I used them twice, once for a water pressure issue and once to replace a garbage disposal. Both times, the response was fast - both in terms of being able to talk to somebody, and in getting the issue resolved ASAP. The folks they send were all great - Jose, Juan, and Andre - all were friendly, knowledgeable and definitely knew what they were doing. Pricing was fair, especially given the level of service and speed!

Melody P.

10/16/2020

Jose came out to give us an estimate in person on 10/10. I just received a copy of the estimate on 10/15. I got another plumber who came out for free and said I didn't need the sewer done because the owner had already done the work. So I did not use any plumbers to do the sewer later cause I didn't need it done

robin y.

3/22/2019

Oakland Rooter & Plumbing are the BEST!!!

I had some work done many times on my home in Montclair in the 2007 - 2013...Ygnacio has always responded so quickly and did excellent work.
I recently purchased a condo in Alameda and was happy to see that Oakland Rooter serves my area.
Odi responded to my problem with my thermostat very quickly and it's working now. I very happy with Oakland Rooter.

Justin W.

10/04/2021 12:00:00 SA

Quick. Good quality. Done within 1 day. Good stuff. Manage to find the issue within 30min and got me a quote / estimate within the hour.

Karl D.

5/19/2020

Called and got a same-day appointment to do a drain cleaning. They quoted a price of $99. Plumber showed up an hour early, and followed all the proper safety and cleanliness protocols. Had the drain cleared and done in less than 30 minutes. Would definitely call again.

Phillip W.

2/16/2021

Jose M was beyond amazing in his professionalism and thoroughness. We had a sewer back up INTO our bathroom, water and waste everywhere. Jose was able to quickly clear the blockage AND with his inspection camera went down into our pipes and showed us that roots had gotten into the pipe. We will definitely use Oakland Rooter & Plumbing again -- and hope they send Jose!

Sushi W.

8/19/2021

We had a clogged kitchen sink with water backing up beyond our own plumbing abilities. This place quoted a reasonable price (maybe because it was closer to our home?). The plumber came promptly and fixed the problem even though it ended up costing about $50 more than the original $99 because the problem was a little deeper including a small pipe replacement. Plumbing is expensive in the Bay Area; just happy we have a working kitchen sink again!

Tess T.

2/14/2021

Followed safety protocol; was very helpful and provided guidance on what was needed. Resolved issues and I highly recommend Ernie and Oakland Rooter and Plumbing!

Sarah P.

10/07/2020 12:00:00 SA

They were professional and fast. I removed one star because the guy wouldn't tell me how to take apart my faucet to clean it out own so we would need to can a plumber again for the same problem.

Dana N.

10/02/2021 12:00:00 SA

Alberto figured out the problem quickly and efficiently, he was very nice and professional. I would use this company again!

Gary L.

05/03/2020 12:00:00 SA

Our bathtub was draining very slowly, and it was only getting worse despite trying all the DIY remedies we could find on the web. We contacted Ygnacio on a Friday evening, and he was ready to send someone out the next morning. Eddie came out in the afternoon, wore a mask, gloves, and shoe covers for COVID-19 precautions, and had everything cleared up in about 20 minutes. It was worth the $99, couldn't ask for any better service.

Min K.

05/09/2021 12:00:00 SA

Great service and communication. Honest with service fee. The problem wasn't too bad so charged less than original estimate.

Didi A.

02/12/2021 12:00:00 SA

Positive experience. Quick and easy scheduling, and prompt and friendly service.

Marcus M.

6/23/2020

Well it's been a week now and I had already decided not to leave a review until at least one week had past...
Now, let's get to nitty gritty.
I had first called on my regular mechanic CIT he didn't have the manpower to do what we needed immediately, however he did recommend another company.
I called them but they couldn't get to my house for 48hrs. Now , you can imagine not having access to kitchen sink, dishwasher, and laundry machine for 2 days, NO WAY!
I searched through Yelp and found Oakland Rooter. I checked their reviews and decided to give them a call.
They had a special on line snaking at the time and they said they could be there first thing in the morning, awesome, I responded.
The next morning the crew, Alberto and Juan, arrived on time (early us on time), and called me to make sure I was awake, I was.
Betto and Juan made sure that that they maintained CDC guidelines and got to work.
About an hour into the job, Betto came back and told he had Bad News. My whole KS line needed to be replaced and it wasn't going to be cheap.
Frumpy look on my face.
Okay, what about this other thing I asked. We had another issue with our sewer line as well. That was ugh.
Betto gave me a preliminary number but need his bosses sign off first.
Okay, that's how we got to this...
The next two and half days, I watched 2 men get in there and wreck shop in terms of their performance.
These guys were so awesome, fast, clean, and all around solid people. They were working so hard I felt compelled to provide them lunch the first two days.
Well, I could on but suffice to say; if you need a plumbing company that is reasonably priced, the work is done clean and professionally, with great, hard working local people; choose Oakland Rooter. They will be our new plumbers going forward

Nina M.

10/03/2020 12:00:00 SA

The best plumber you will ever encounter. Very skilled, knowledgeable, and professional! Worked late into the night to finish the job!!!!

Pace B.

4/24/2019

These guys were very accommodating with our antique toilet removal / install job. We had a mix-up with the order (wrong size) but they made it right. And then the new toilet didn't fit as expected so Eddie and Marco stayed in the house the whole afternoon making some modifications to the new toilet so that it would be able to fit just right.

I was very impressed with these guys' effort to make sure we were happy with the result.

Highly recommend.

M M.

9/28/2021

Jose M from Oakland Rooter and Plumbing was fantastic in explaining my faucet isssue and laying out options. It was a small job, but he was very patient. Not only that scheduler and Jose were available right away. Jose came over in the early AM for estimate and took care of the job in late afternoon on the same day! I appreciate for professionalism and quick responses.

Bill C.

02/05/2021 12:00:00 SA

These folks are just great. They are always on-time. Always find a solution that have befuddled other plumbers. Best work, best price. Once you find a plumber that is competent and honest, you never want to let them go. (Rilke)

S C.

02/05/2021 12:00:00 SA

Jose M from Oakland Rooter and Plumbing came to help us with a clot in our pipes. He was systematic in his approach: tested to see where the problems were, and then cleaned them out. He was honest and professional. Thanks Jose! I found out my neighbor also used Oakland Rooter for her work. I would highly recomend Oakland Rooter and Plumbing.

Heather D.

12/12/2018 12:00:00 SA

Called at 4 pm for a non-emergency slow drain and running toilet and they were at my house an hour later. Nice and polite, were able to quote standard prices for all work, wore booties in the house and let my dog jump on him - what more can you ask. They even gave me some tips on how to keep the kitchen drain clear. They have made my go to list, highly recommend.

Diana N.

8/30/2021

We noticed a dripping sound coming from the ceiling on a Sunday night and I Yelped for help that evening. Same evening I got a few responses asking for more info including from Oakland Rooter and Plumbing. They said they'd call in the morning to set up an appointment. They followed through as promised and Fernando came out by Monday afternoon (arriving at the beginning of the time window - A+ for timing), quickly diagnosed the problem (shower drain seal had worn off and was dripping water on the ceiling below) and corrected it immediately. He also took a look at a toilet that was next to the shower to make sure it didn't have any major issues and helped us diagnose a leak that is happening in our irrigation system! A+ all around. He even wore booties over his shoes in the house, masked the whole time and cleaned up after making a hole in the ceiling (necessary to diagnose the leak). Would definitely hire again!

Raylenne M.

1/30/2021

This review is for Jose Ramos who was professional and exceeded expectations. Jose showed up well within the quoted time wearing a face mask and booties and he went the extra mile to be sure to sanitize all the tools used. Jose listened, was very understanding and compassionate of the issues our home was having. Very reasonable pricing and able to offer a quote quickly with some information. Now I Know the first person I will be calling if I have a plumbing problem. I could not be more happy to recomend him to friends and family, don't hesitate to give Jose a call.

Marlene T.

1/29/2021

These folks are top notch. I called this morning before they opened, at 6:48am, to say that my kitchen drain was clogged and was really hoping for help ASAP. Got a call back at 7:12am from the kindest person, appointment made for later today. Our plumber, Jose Ramos, came out and fixed the sink in under 20 minutes. Very safe covid protocols. Taught me about ways to prevent clogs in the future. I wouldn't think of recommending any other business!

Corinna S.

8/27/2021

No need to call around. Just call these guys, already. Came on the same day, despite not being emergent. After requesting a quote on Yelp, I received a response within the hour. Marco came on time, was very pleasant and professional. Got the job done. Showed me the faulty parts and explained what the issue was. Kept the area clean and tidy. Reasonable price. Will use again in the future.

Yuko T.

9/19/2020

Marco was super efficient, knowledgeable and professional. Only took him a few minutes to identify the problem and then fixed it very quickly. Now my water bill won't be outrageous. Thanks!

Nonnie C.

05/06/2020 12:00:00 SA

I've now had two good experiences with this company, and I plan to make them the first plumbers I call in an emergency. This morning, Jose Sanchez and Alberto, who replaced a water heater that had failed, were excellent and efficient. Ignacio in the office always understands the whole situation quickly. He seems super-organized, attentive, and great to work with.

Cristian M.

11/17/2018

This company came highly recommend from a good friend and business partner. I unfortunately had a bad experience... I Called on a Saturday afternoon for a water pressure issue on a rental property. I Called a few times and once I had someone on the line, they were pretty rude. They let me know they ignored my calls because they are too busy and only available until next week.

This is not what I was expecting based on my business partners recommendation.

Erika E.

8/23/2021

Great service fast response, and fixed my problem professionally and for an affordable price. I Will def use again if I need help with plumbing.

j. masa k.

1/18/2021

Shout out to Jose Moreno! I've been stressed out for years about a reoccurring back up in my downstairs bathroom. Alberto came twice in 1-1/2 months to unclog the line. It had become so bad I decided to spend extra to run a camera through the sewer line. The video showed two problems: a crack; and a massive growth of roots that had entered the pipe. Jose took over the job and knocked it out in a day. He patiently explained everything in simple, logical terms that put my mind at ease. He has great work ethics, is friendly, and cares about the quality of his work. I highly recommend Jose Moreno to heal any plumbing headaches you may be experiencing!

Ed C.

8/21/2021

Fast and efficient! Had a gas leak and had no hot water. Got a good quote the same day (Jose L) and fixed quickly a couple business days later (Jose S). They were able to fix a water pressure valve the same day as well at a great price. Reliable company that I can recommend to friends and family. Thanks guys!

Norda F.

09/03/2019 12:00:00 SA

I normally do not write review. We lost hot water this last weekend. We called Oakland Rooter and Plumbing and they sent over a technical right away.
Eduardo Navarro was very helpful and friendly. He was also very polite. Unfortunately my water heater is dead. He provided me with options and explaining in details with pros and cons. He replaced the water heater in no time. When he first arrived, I did wonder whether he knew what he was doing since he looked very young. But he is very knowledgeable and very professional. I would have use them again in the future.

TJ T.

01/07/2021 12:00:00 SA

Jose was most courteous and thorough in his work. Cleaned up thoroughly when he was finished. Would highly recommend him in the future
Response time was as fast as possible.

Vlad V.

06/02/2021 12:00:00 SA

I asked for an estimate for an on-demand water heater and they scheduled me for an apt. Two guys arrived: one worker and one translator. Neither knew anything about on-demand water heaters and so they called the guy that did. The guy said he would come at 2pm the next day but did not. I called and the lady on the phone said there was another mistake. This kind of disorganized customer attitude is simply unacceptable.

David N.

3/21/2019

Got a response to my Yelp inquiry within a few short minutes of my message. Appointment scheduled for a visit/estimate for the same day. Odi came out and gave me a realistic assessment of the different ways my work could be completed and how much each of those would cost. I truly appreciate the thorough explanation.

He also happened to arrive as I had a water leak in a supply line. He ended up working until 10pm (same night as he came to estimate!) to get it fixed, so as to avoid leaving our tenants without water overnight!

He got everything done quickly and was very personable to top it off! That being said, they are probably not the cheapest in the world, but you know what they say: Fast, good, or cheap. Pick two...

Would highly recommend.

Meng L.

01/02/2021 12:00:00 SA

Oakland Rooter & Plumbing provides amazing customer service that goes above and beyond. Our plumber Alberto is such a kind person and keeps his customers at the top of his mind.
Our old toilet was having issues. He came it the same day we called for the initial check up, then we were able to set an appointment for the replacement in 2 days. They went to the store to pick up the toilet we selected and brought it to our place and installed it in about two hours.
Unfortunately, there was a part not working well for us so the water wasn't refilling automatically. We were very frustrated with the new toilet, and tried to call Lowe's to get a replacement part. Lowe's customer service was terrible. And we didn't know what to do after being on the phone for a long time. Alberto left and planned to come back another day after Lowe's sends us a replacement part.
After Alberto left for about half an hour, he called us and told us he found a part that might fix our problem. He immediately came back and replaced the part within 10 mins. It was already after their normal working hours on a Saturday.
The entire time Alberto was very easy to reach and flexible with our time and needs. We truly didn't expect the work done this fast. I cannot recommend them more!

Mo Z.

06/02/2021 12:00:00 SA

Oakland Rooter is great! They were able to come out the same day and cleared my stopped up drain. Jose was courteous and professional. He explained the process and my options. I would definitely work with them again.

Scott A.

04/10/2021 12:00:00 SA

Fast, responsive and we'll priced, after years of trying to find a good plumber I was extremely impressed with the service. They installed a new vanity, toilet and replaced a leaky bath and shower fixture in record time, including offering to pick up the vanity for me. Highly recommended

Lindsay M.

08/12/2021 12:00:00 SA

Made the appointment and they came out next day, took a look and fixed same time! That can't be beat. The price was also $100 less than the quotes I received from other places so when Andre told me the quote it was an immediate yes. Aside from the price and continence, he just seemed like a good guy. I have two cats and he was talking to them and letting them sniff out all his equipment LOL it was cute. Would definitely recommend this business.

Deb L.

06/05/2020 12:00:00 SA

We used Oakland Rooter and Plumbing twice. First time was back in 2018, they helped us snaked the bathroom tubs and sinks in our rental unit (was not an emergency as we do regular maintenance on our units). Price was totally reasonable. Second time was couple days ago when our tenants called us and let us know they were not getting hot water and the water heater was giving out an error. We called Oakland Rooter and Plumbing immediately hoping they could take a look right away. We called at noon and Eddie showed up at 1:30pm. Hallelujah! He told us there's something wrong with the censor and would require a new part to get that fixed. Unfortunately, the water heater was a Kenmore (everything has to go through Sears), that means they could call for us but would have to charge us on the call wait time. He also mentioned our water heater was on the older side (14 years) and said usually they last about 9-10 years. He helped us the reset the censor. We asked him to give us a quote on how much to replace the unit (labor and parts), just in case it fails. It worked on that one session, and by the end of the night, there's no hot water again.

We know it's time to replace it with a new one. We asked additional questions via texts and Eddie responded in a timely matter. We went ahead to schedule an appointment to have the unit replaced. He made everything so seamless for us (contacted the tenants directly to open the door and have everything installed), and called us for the credit card information for the invoice. We wish there are more business like this to help out small owners like us. We have encountered many contractors that are no shows or charge us arms and legs. They have set the bar high and we highly recommend them to everyone! AND they deserve more than 5 stars on Yelp!

Brin P.

10/26/2018

My brother and I discovered a pool of water under my house while we were doing some repairs. My heart dropped...water pooling under my house. I called Oakland Rooter & Plumbing and spoke to Robert. He had a technician at my house within a couple hours. The technician, Eddie, was AWESOME!!!!

He got under the house, found the busted pipe from the kitchen sink and explained the whole situation. He also found that the drain from the upstairs bathroom to the main drain didn't have any slope; it was flat. There was water sitting in the 20' pipe, which is not good. He was very clear about the problem, explained everything, was patient and made me feel like everything was going to be OK. He was able to schedule the repairs for the next day.

He was on time, polite and clean with his work and area. He had everything dialed in and done within a few hours.

Eddie was patient, calm, knowledgeable and super nice. He made a scary situation for a homeowner into a great experience with a new company. I will definitely be called Oakland Rooter for any future plumbing repairs or upgrades! Thank you!

Nathan G.

8/20/2020

Ygnacio and his team over at Oakland Rooter went above and beyond to not only install our kitchen faucet correctly, but they pointed out and fixed another issue with our kitchen plumbing. Our first encounter with Oakland Rooter was a little rocky, but we are completely satisfied with the attention to detail and superb customer service they provided in rectifying the situation. Hey, no one is perfect and things happen. But coming back to see to the issue is the epitome of gold star service. Thank you Oakland Rooter,

Blade L.

5/21/2020

These guys are great! QUICK response and so friendly and smart. They had to come twice because on their first visit we discovered that my newly purchased toilet had a big crack in it. Came out a second time and installed my toilet quickly without problems. They even repaired my other bathroom toilet within seconds. These will now be my go-to people for any plumbing issues. Very clean and respectful of home and customers. I am very appreciative of their professionalism, knowledge and customer service. Very fair with pricing.

Casey G.

12/21/2020

Fernando was great. Showed up early. Polite, efficient, even quiet! They seem to run a tight ship at the front office as well.

5/5. Would Fernando again.

Kirk J.

3/24/2020

Water heater stopped heating, called Oakland Rooter came to the rescue within 30 minutes. After Eddie's review It turned out to be a faulty controller, Eddie contacted the company and had it replaced under warranty.

Tracy F.

5/31/2020

Our old kitchen sink faucet was becoming stubborn, even after I tried multiple methods to get it to move smoothly. It had been a while and since anything was done to the kitchen sink (over 24 years ago - when we bought our house - and possibly later than that), so we decided to get the sink set-up to code and get a new garbage disposal. Eduardo was friendly and knowledgeable, and showed up the same day that I called for help. He gave me an accurate estimate for the labor and we discussed various options for the faucet. I was able to make an arrangement to have Eduardo come back to do the work two days later, with all of the appropriate hardware to make the changes we agreed upon. The process and the service was seamless.

Lisa C.

10/11/2021 12:00:00 SA

We received great service. Juan was able to fix the problem very quickly. They came out the same day we requested service and got the job done! Very pleased with the service. Would definitely hire them again.

Emily C.

07/02/2021 12:00:00 SA

My toilet was having some issues and Oakland Rooter and Plumbing sent out Andres the next day. He was actually early (a pleasant surprise!) and fixed my toilet in 30 minutes for a reasonable price. I appreciate that he covered his shoes while in my place.

Amelia H.

08/03/2021 12:00:00 SA

Great experience! The first plumber had trouble figuring out the problem, so he called in his supervisor. The supervisor showed up in about 15 minutes! The team came across as honest, straightforward, and very pleasant to work with.

Alex C.

5/23/2020

I can see why they have a 5 star rating. Just absolute great job done and very reasonable pricing. Ignacio is an honest and stand up guy. His crew is fabulous as well. Right from the start I just knew I was gonna hire them for the job. It was shortly after the estimate, that I was going to call another plumber for another quote, however my spouse and I opted to not even bother and to just hire Oakland Rooter & plumbing on the spot and boy are we glad we did. Job well done guys. My go to for any plumbing needs in the future.

Nita R.

2/17/2019

Looking to do some work at my mothers house, I called for an estimate. Odi came out walked the job and talked to us about the scope of the work. HE also gave me an estimate that day!!!!!! We have not decided on a contractor yet to do the work, but we are definitely considering them! I will update the review if we use them!

Jack J.

1/28/2021

I rarely leave reviews online, but I simply had to acknowledge that outstanding service from Odi. He was prompt, clear, polite, knowledgeable, honest, and highly capable. Despite my insurance company being extremely obstructionist, Odi helped me get my plumbing leak resolved with a minimum of fuss and a great deal of reassurance and confidence. He worked with my schedule, and even volunteered to return later that day to fix a small unrelated issue that was discovered during his visit. He stayed masked throughout the whole process, laid down matting to protect the floor, and cleaned up after himself so well that you wouldn't even know there'd been work done. As a first time homeowner, I worried that the whole process would be intimidating and fraught, but Odi made it a breeze. I can't recommend him highly enough!

Joseph C.

7/26/2020

We had pretty low water pressure in side the house, and three plumbers come check it out. The first two we're all aligned on the water pressure being too low from galvanized pipes and the resolution would be to spend thousands of dollars to repipe the entire house.

Then I messaged Oakland Rooter. They agreed to send someone out on Sunday morning for an estimate. Jose arrived promptly within the 30 minute window provided. He was very kind, courteous, and thorough in explaining his POV. He was the only plumber thorough enough to unscrew the kitchen sprayer to find that it was CLOGGED and the most acute problem.

After unclogging the sprayer, we had really good pressure at the sink. They will be my first call for any future projects. Thanks again Jose!

SassTraveler B.

7/17/2019

FANtastic service. Responded within an hour. Got someone out to my house within two hours.

Super-efficient, super polite team of two guys put a snake and camera down my toilets and sinks. Cleared the back-up and identified my compromised sewer lateral. Referred me to Beyond Plumbing for the sewer lateral repair, since they don't do this kind of business.

Wish I had found these guys first; this is the third plumber I had out to my house after a major flood. (Water backed up through my toilets flooding both bathrooms and bedroom). #1 they KNEW what they were doing #2 they had the longest snake of the three services I tried (200 ft?) #3 fast response #4 reasonable prices.

Vanda M.

11/30/2020

I have used Oakland Rooter & Plumbing on several of my properties. They have always been efficient and professional.

I will continue using them as the need arises.

Fahad K.

6/17/2020

Eduardo. You are the man. It's rare that I am motivated enough to write a customer review, but Eduardo came by, quickly assessed the leak that I wanted him to inspect, and said you don't need anything done here. Of course, we can take a look if you really want, but in my professional opinion, you are fine. Didn't charge me for the consultation because it was quick. Oakland Rooter is definitely getting a call from me for any future projects. You're lucky to have Eduardo!

India P.

3/21/2020

In addition to my garbage disposal being out of commission for a few weeks, my kitchen sink hasn't been draining since Monday night. My property management company has been giving me the runaround and hasn't addressed my issue for almost a week now. Today I called and spoke with Aaron who was super friendly, kind and was able to offer me a same day appointment and rough estimate all over the phone. He had amazing customer service skills and was very understanding to my situation. Jose was sent out to my residence and provided timely updates regarding his arrival time. Jose was also friendly and very professional. He provided a quick fix and educated me on how to fix the issue should it occur again. I would highly recommend this business for any plumbing needs and will definitely be using their services in the future should I encounter any problems. They're awesome!

Anne P.

03/07/2019 12:00:00 SA

I've used Oakland Rooter and Plumbing twice and both times they were fantastic. Scheduling with Ygnacio couldn't be easier. Today we had a technician named Marco. Not only did he complete the job promptly and thoroughly, he was extremely nice and answered all of my questions.

I like Oaklamd Rooter so much that I've added them to my contact list. With several rental properties, it's good to have a plumber that I can rely on. Thank you Marco and Ygnacio! Great work!

Ann B.

9/27/2021

I called Oakland Rooter this morning as over the weekend, our overflow did just that, overflow . It was our first experience with them and as bad as the situation here was, our experience with them was just the opposite. Fernando arrived on time (within an hour after our call) and got to work right away. He was very pleasant which was probably not easy when he saw what kind of an icky job he was facing! His work was quick, efficient and as clean as possible under the circumstances. The price was reasonable as well. It is such a relief to have it done. I cannot praise this company and Fernando enough. Thank you Oakland Rooter and Fernando!

I A.

09/01/2020 12:00:00 SA

They are the best!!!!

When Marco said he'd be there at 8:00, he was there at 7:45. He came prepared. He was professional; He explained what he was doing and why, while the camera was down a pipe, he even did extra little things that came up.

I would recommend them to a plumber - which is how good they are.

Hope it will never happen, but if I have problems with plumbing - I know who I'll call.

B S.

9/24/2021

Thank you Jose, so much. He was here when he said he would be, which is so good. I called Oakland Rooter because another plumber completely flaked on me, said he would be here then never showed, no call, nothing. But, no, Jose was here right when he said he would be. He solved my problem promptly, taught me something in the meantime. Great service.

mark h.

11/29/2021

these guys are great, had them out multiple times over the last few years, always professional, helpful and honest........

claudia b.

9/21/2021

I called Oakland Rooter regarding a large water heater. It services 3 apartments and was leaking and had stopped working on Labor Day. Within an hour I received a message that they arrive 9 am the next morning. They were on time Jaime replaced the water heater and explained the job and when complete did a great clean up job. I highly recommend Jaime and Oakland Rooter.

Colleen S.

6/29/2020

Had a recent visit from Alberto from Oakland Rooter to help us diagnose a problem with our dishwasher. He was in time, professional, clear about pricing. He was so helpful. He also took the time to look at a bathroom sink while he was here and give some advice. We will definitely call them next time we need service!

Shiantel F.

03/03/2021 12:00:00 SA

We had just bought our house and had to do a sewer lateral test with EBMUD. We initially went with the company who had done our house inspection to inspect our sewer lateral and boy was that a mistake. Should've gone with Jose to begin with. Our initial inspector inspected the wrong portion of the sewer lateral! Jose on the other hand was extremely knowledgable of local ordinances and was able to explain everything that needed to be done very clearly and accurately. Work to fix our upper sewer lateral was done very quickly and Jose even handled coordination with EBMUD for us. There were a few things our EBMUD inspector was picky about and wanted to fail us for (like a non functioning sink not being hooked up or our clean out looking too clean like no construction actually happened good grief), but Jose was able to correct the inspector and save us from a failed test for no good reason. Will definitely be contacting Jose for future plumbing related work!

Sarah L.

09/03/2018 12:00:00 SA

I am renovating my tub/shower. I hired them to replace my bathtub and my tub/shower valve. We already did demo and the tubs were light so it was a pretty quick job. Didn't seem to involve any major refitting to get the tub in. The guys Jose and Juanito were very kind and efficient and cleaned up the worksite.

They quoted half what another plumber quoted and came out just a few days past the estimate. Their reviews were good so I just went with them knowing it wouldn't get much cheaper and I didn't want to compromise on a good reputation. I would definitely hire them again for a future project.

Angela H.

08/10/2021 12:00:00 SA

Great job replying to Yelp message and getting someone to our house quickly! Andres did an excellent job fixing our shower drain and was efficient and friendly. It was a good price as well!

Casey W.

1/19/2019

I called Oakland Rooter to come quote work to relocate plumbing & electrical for a washer & dryer. Odi came by within a day and gave me a reasonable price but what sold me was that he was a genuine guy and I immediately felt comfortable and trusting of him. I booked the work right away. Odi came back within the week and knocked out the work in a day. He did an excellent job with quality work, very professional, considerate and clean. He even graciously replaced my dripping backyard hose faucet gratis when I asked what it would take to do the work. We love the new location for our washer/dryer and would 100% use them again! Gonna give them a call for my bathroom remodel. Highly recommend!

Alan C.

8/17/2019

Our toilet had been leaking for a long time. A slow leak that added dollars to our water bill every month. We had an antiquated system and the faulty part was very difficult to find.

We called Oakland Rooter & Plumbing company and Eduardo Navarro came to the rescue. He searched for the part, but because our toilet was so old, he recommended a new toilet.

I went to Home Depot a day or so later to purchase a new toilet and Eduardo came to install it. Unfortunately when he opened the packaging the toilet was badly cracked and had to be sent back.

Eduardo kindly picked up a replacement toilet from Home Depot a few days later and installed. We were very happy with his good attitude and knowledgeable service!

We very much recommend Oakland Router and Plumbing company and will use them going forward for all our plumbing needs. Ask for Eduardo!

Peter T.

8/13/2019

Five stars all the way.

We just discovered over the weekend that our sewer pipe in the back had been separated. (We never noticed before since we back up into a canyon and never really go down there.) We thought it would be a big job (and had big quotes based on photos that we shared).

Oakland Rooter arrived on time for the estimate, and said that he could do the job today for a reasonable price.

Everything looks good. Thank you.

Jaymee ..

1/28/2021

Had a kitchen sink and water main leak and after calling a few local plumbers, Oakland Rooter had the best quote and was available the soonest. I forget the plumber's name, but he was professional, courteous, honest, fast, and did great work! He took the time to explain to me what he was going to do, why, and provided options as well. After finishing our emergency job, he gave me honest advice on other plumbing issues in our home. Will definitely use them again in the future.

Swaroop A.

10/24/2020

Great service. Sent a request a 11 pm, they reached out at 6:30 am. setup a visit by 9. Plumber came early since there was a cancellation. Thorough and respectful, definitely will be using again

Jessie Z.

10/11/2018 12:00:00 SA

Before my trip to Vancouver, I found the water was everywhere in the crawl space, outside in the drive way after a shower. It was urgent, because I'd need to leave in hours. I called them, they came within an hour. Found the problem fast, fixed it, and charge a reasonable price. I was in a hurry, didn't even say bye and forgot to leave a tip. :(
Thanks again for coming out and helped me!!

Victor W.

4/13/2020

The fill valve in our toilet wasn't working after trying to install a bidet extension. Marco showed up right on time, the same day I called in. He fixed the toilet issue and showed me that we apparently had custom pipe fixtures which explained why the bidet wasn't working either - and was able to install it properly. Price was reasonable and he was super efficient. Will definitely call them again next time we have plumbing issues.

Linda C.

05/04/2020 12:00:00 SA

This review is long overdue, but we just wanted to thank Oakland Rooter. We discovered our bathtub drain was draining very slowly and then to the point of a complete clog. So we called Oakland Rooter, and they had someone come within the week. We highly recommend their services. Jaime was prompt, very professional and an excellent plumber--would work with him again. We resolved everything within 3 hours--thanks so much!

Mark M.

09/09/2021 12:00:00 SA

Fernando of Oakland Rooter and Plumbing was fantastic and timely at identifying the problem. He came over shortly after I called the office looked at the issue, a separated clean out drain, and gave us a very reasonable quote. He scheduled a time at his earliest time and came just when he said he would and completed the job in a few hours. Excellent work and service. Highly recommended.

Henry B.

10/14/2020

Marco came out twice, once to replace a garbage grinder and kitchen sink and leaky pipes, and once to clear a main sewer line clog and to look at a bathroom sink with corroded pipes. He worked very hard and did an excellent job on the kitchen sink and the main drain clog. He said the bathroom sink was a bigger job and would require another quote.
Oddly, I have asked for a quote 3 times (I don't have a smart phone and they have problems with e-mails) and have not gotten one yet. Please don't forget me.

Ken A.

06/06/2021 12:00:00 SA

They were here within an hour of calling. Fixed the drainage. Very quick and efficient!

Malia R.

7/29/2021

Customer service orientated and super reasonable !! They always take care of our need pronto with a fair price!!

Ma G.

7/29/2021

We've had Oakland Rooter come out three times since we bought our new house and they've gone above and beyond every time. Huge shout out to Odi - who did an incredible job fixing up my parents cabinets and talked them through everything he did in such a kind and thoughtful way. Jaime took extra time to show me where our water meter is and talk me through detecting a leak. The team really supports one another, the receptionists are so thoughtful and kind with scheduling. It's such a relief to have a plumbing company we trust!!!

Joseph W.

3/18/2021

Impressed in every way possible!!

I sent a message to Oakland Rooter & Plumbing via YELP and got a call within 5 minutes. They were able to get someone out here same day between 11-1p, which was fine because it about 9a. BONUS: Alberto called around 10:45 asking if it was OK to come sooner (he was already outside). Fine by me.

What I thought was going to be a simple snake job turned out to me MUCH MORE...

Alberto needed access to the sewer pipe which was behind my house. Problem... there was an old parked car against the side of the house, blocking access to the sewer pipe with only about 8clearance between the car and the sewer pipe. I was going to call a tow truck to move the car, but Alberto said he could do it. I sort of had my doubts... there wasn't even enough space to squeeze your body through, but he got the cap off and started snaking, but the clog went much further. He wanted access to the clean out, by this old house of mine didn't have one where one would normally be. So, Alberto, went into the crawl space and saw that the sewer pipe was plastic (he took pics and showed me) and it wasn't properly supported to the house, causing it to bow trapping the clog in the bowed area, preventing gravity from eliminating the clog. Alberto, strapped the pipe, straightening out and went back to the sewer pipe and snaked again and again and finally got the clog through. Total time: a little over 2 hours in the rain and some unwelcoming cramped spaces.

Alberto is one of the NICEST and PATIENT people I've ever met. I really felt bad for him because I could tell this wasn't an easy job, but he got the job done and he was so pleasant through the whole process. Alberto, you're a hero!

As far as the cost, let's just say I've paid MORE for a 15 minute visit to fix a leaky escape valve on a water heater than for the 2+ hours he spent here, snaking the sewer pipe, crawling in the crawl space to strap the pipe to the foundation, re-snaking and getting the clog cleared.

Oakland Rooter & Plumbing and Alberto are my heros!

Mollie M.

09/05/2021 12:00:00 SA

I am so impressed with Oakland Rooter and Plumbing. They did an amazing job in our upstairs bathroom, replacing age old appliances and fixtures. They were reliable, and in text communication the whole time. We are so much happier with our upstairs bathroom now. All of the service providers were very friendly too. We'll be calling on them more in the future.

Danielle R.

7/22/2021

We were without hot water and down a bathroom when I found this business. Jose Sanchez was sent out to give us an estimate and he was pleasant, professional and straightforward about what we needed and what he would charge. He was able to do the repairs a few days later, which was a great. When the repairs were complete, he informed us about other repairs that would need doing, but didn't pressure us to commit on the spot. When we move to do those repairs, Jose is who we will ask for!

M V.

4/22/2021

What can I say- Eddie was very professional, punctual, diligent and Covid-19 friendly- mask, booties and everything! He was very honest and wasn't trying to nickle and dime me- the response time was quick and it was fairly easy to make an appointment. If I need any additional plumbing needs, I will be sure to reach out again!

Linda N.

3/31/2021

Jaime showed up on time and assessed the project space quickly and answered my questions. He was very nice and provided a quote right away. I know I would like to work with him again in the future. The rate was fair, I did end up using another company with a lower bid but plan to keep this company in my contact list.

Ryan E.

10/02/2020 12:00:00 SA

I called Oakland Rooter to because I had a problem with my bathroom drain pipes below my house. I also asked them to install an earthquake valve on my gas line. Jose and Juan were very professional and gave me a competitive estimate. Less than a few days later, they scheduled me in to get my drain pipes replaced. The work was completed in less than a day. Everything was done very well and cleanly.

Great company!

sharon f.

5/21/2021

Exceptional service in replacing my toilet from Jose M. at Oakland Rooter and Plumbing. Jose assisted me in ordering the same Toto toilet as it matched my sink. I was able to pick it up yesterday, and he came today to install. Took away old toilet as well. Jose definitely went above and beyond, and was so pleasant to work with. 10+ First time user -- definitely will call them again.

Trini A.

12/17/2020

Excellent service for a leaking kitchen sink. Competitors couldn't get anyone out for weeks but Oakland Rooters took care of us within 24hrs. Quick, quality work and followed all distancing measures with as little contact as possible. Highest praise for these guys.

Momma K.

11/22/2020

I have used the 2x and they are always professional and get to you in as soon as they can. Technicians are taking the much needed Covid protection. Washing machine hose had water backing out all over floor and they took care of the problem. Also had them service my on demand water heater.

Susie W.

9/14/2018

Another happy customer of Oakland Rooter. They showed up 30 min after I called to give an estimate. Eddie educated me on the options and limitations based on my plumbing. They installed a new water heater the next day. Very sweet, tidy and clearly experts at their trade.

Price was in the ballpark of another company that gave an estimate but didn't go into details on my current setup etc.

I will definitely hire them again!

(Note I didn't hear back after requesting a quote on Yelp which goes to show it's important to follow up on businesses that have high ratings!)

---

I hired Oakland Rooter again to replace some old galvanized pipe and a leaky water faucet with copper and a modern valve. Again - quick appointment, showed up on time, expert installation, all at a great price.

I'd hired a different plumber to do some other simple work, at a price that ultimately didn't reflect the ease of the project. I wish I'd just hired Oakland Rooter!

Gerald G.

07/02/2021 12:00:00 SA

Plumber arrived on time, took steps to keep my floors clean by wearing shoe covers when inside and did an overall nice job clearing out my clogged pipes. Would use these guys again. Highly recommended!

Jordan W.

8/25/2021

Just wrapped up a great experience with Oakland Rooter. Our hot water pressure suddenly dropped to a trickle last night, which is of course something you want fixed as quickly as possible. We went from initial contact to all done in four hours. Jose Ramos was able to quickly diagnose and fix the issue (inexpensively) while also explaining clearly to me what happened and what he was doing. This was far and away the best experience I've ever had with a plumbing company.

Richard B.

05/06/2021 12:00:00 SA

Great service. Called at 7:30 am. Jose M. arrived at 8:30 and fixed my hot water heater in 10 minutes. It does not get any better than that

Pierre P.

6/28/2021

Called Oakland Rooter for a toilet leak. Got someone on the job within 1h. Jose S. was very professional, nice, and fast. Did a great job.

Nance L.

09/12/2018 12:00:00 SA

PVC broke due to tree branches. Water was spewing near the water main, so ORP was referred to us by another Plumber. Ignacio came out, assessed the problem, provided the quote and the next day Fernando fixed the PVC. Every positive Yelp review you've read about them is true.
They are professional, efficient and reasonably priced. I was told by our guy Fernando that they do sewers, and water heaters too.

G J J.

4/23/2018

Eddie has been doing fabulous work, all at a great price here in Berkeley, CA. We're in the Hills and it's pretty hard to park, walk around, and do plumbing related work.

Eddie has come out to do general plumbing, sewer related stuff, install a automatic seismic shut off valve. All 5+ star work, 5 star prices.

The best part of these people is that they are professional. We all make mistakes, and when there was a mistake, they came back, no questions asked, on short notice, no extra charge, no complaints.

Great place.

Joan H.

6/25/2020

My washing machine was spilling water into my garage due to slow/clogged drain pipes. I emailed Oakland Rooter and they called me within an hour. I talked with Gabriella and she was very good about setting up an appointment for someone to come out the next day.
Jose Sanchez called and said he was here to do the work. He was very polite and was wearing a mask and gloves and even had covers for his shoes. After explaining what was going on he went and got his tools from his truck and came back to start working. He solved the problem and cleaned up after himself. He explained everything to me and was very nice. I would definitely recommend Oakland Rooting and will use them for all my plumbing needs.

Anthony L.

4/29/2021

We were preparing for a gas line inspection and a leak was detected outside where a different plumber installed our tankless water heater. Contacted ORP on a Friday afternoon and they sent Jaime Saturday morning to come take a look. He was friendly and provided an estimate for the repair in addition to additional work for rerouting a water line that was touching a gas line inside done by the previous plumber as well. We scheduled Jaime to come the following week and he arrived on time, work was clean and completed quickly. He described everything he was doing and why and even offered to put on shoe covers in the house which I always respect because it shows he respects our home. All the work was done within the estimated price. Now hopefully inspections go well. I would not hesitate to go back to ORP for my plumbing needs.

Yvonne R.

1/13/2021

Oakland Plumbing and Rooter responded to my request for a non-emergent plumbing service quickly. Alberto arrived on time and diagnosed the clog in my pipe. He was able to remove the clog. Alberto followed covid precautions and maintained a tidy work area. I definitely recommend Oakland Plumbing and Rooter.

Janet N.

6/17/2021

Oakland Rooter responded quickly to our request for service (backed up kitchen sink and garbage disposal), took care of the problem, charged a reasonable amount. Fernando was the plumber who came out. This at a time when other plumbers were telling us we'd have to wait as much as a week for service. We didn't need it, but it's worth noting that they have regular working hours seven days a week.

Mark R.

8/17/2021

Okay they came and took care if it fir a fair price and the guy explained everything clearly

Jessika R.

2/22/2020

Great service! These guys were super efficient, friendly and have excellent prices!! I had 3 clogged drains that are all running smoothly now. They also replaced my bathroom pipes that looked worn. Would highly recommend!!

Grigory R.

04/12/2019 12:00:00 SA

Omar is the man and gets things done.
Thanks for helping us with clogged pipes!

Cheryl F.

02/12/2020 12:00:00 SA

Visiting our daughter's home and she's gone. Needed to replace grease ring/bolts--not what I wanted my hhandyman hubby to tackle this trip. After calling two other companies and not gettinng any response, we called ORP and an actual person answered--and could get to us within the day! Awesome. Their ratings were good and we now know why. Two courteous workers came, assessed the situation, agreed with my hubby's assessment, did the job and were gone in an hour or so. So far.......very good job!

Optoko K.

10/04/2018 12:00:00 SA

I discovered a leak in the pipe that leads from the water meter to my house.....which means it is the homeowner's responsibility. On the first day, it was a little water coming up onto the sidewalk around a utility box. By the second day, the water leak was more intense causing more seepage onto the sidewalk.

I contacted 10-12 different local plumbers and I had only about eight that came on site to assess the problem.

The responses as to what the actual problem was, and the best approach to remedy the situation was very interesting. It certainly reinforced the principle that you should have several interpretations of the problem and methods of correction, as well as the cost before you proceed.

In my situation, it seemed the problem was compounded by two different utility boxes (phone and electrical) along the route of the water pipe. In addition, the surface above the pipe was all covered by concrete (no lawn or planter boxes).

At least two of the plumbers that came were quite upfront and said they were not equipped to do the job: did not have concrete cutting machinery, and/or were not sure how to circumvent the utility boxes.

The other plumbers varied considerably in their knowledge of the problem.....and varied even more as to the cost to repair.

Then Odi from Oakland Rooter Plumbing came. He quickly surveyed the problem and exhibited knowledge of the underlying issues. He proposed to minimize the amount of concrete cutting and was able to bypass the utility boxes by taking a route that paralleled the existing pipe.

He was able to cut the trench, replace entire new copper pipe from the meter to the house, and restore water supply in six hours. He returned the following morning to finish the concrete work in a few more hours. Better yet, the cost was very reasonable; and was almost half the cost of the highest bidder, another company that would've dug up half my driveway and taken twice the time.

R W.

04/06/2021 12:00:00 SA

The response time was quick. A quote was provided and an appointment was available the next day. The employee who was assigned the job, showed up at the set appointment time.He was professional, knowledgeable and completed the job within a short time frame. He not only did a great job replacing a wall mount kitchen faucet, he left the area spotless. Thank you for your professionalism. Job well done!

Neville V.

3/23/2018

These guys are awesome. FAIR AND REASONABLE PRICING.

I called around and got a few quotes. These guys seemed reasonable and were incredible to work with. They were fast and didn't gouge us for a simple snake job. They had to remove the toilet, and charged a fair price for the work. Others quoted me almost TRIPLE what i paid Oakland Rooter Plumbing Co.

I will always call these guys first!

Barbara R.

5/29/2021

Jose Moreno was outstanding! He came wearing a mask and immediately put on footwear booties before he entered my home. I had a nasty sewage situation where raw sewage was percolating up through my shower drain. He came prepared and explained in detail what he was going to do. He had the drain working in no time. He is efficient, professional, and personable. Thank you Jose!

Heather J.

5/29/2021

We had a great experience with Will! They were able to send someone out the same day and fixed our leaking tub and a few other bathroom tune ups . We will definitely be calling again for our future plumbing needs .

Frank H.

5/26/2020

Our main had a backup on memorial weekend. Eduardo came on Monday and ran the camera and determined its best to add a two-way cleanout then use waterjet since the line is very slimy. Even though he felt using a snake will not fully clean the pipe and I could be wasting money, I'm going on my gut feeling to just snake for now. If I'm wrong I'll be contacting Oakland Rooter to help me out. I'd use Oakland Rooter in the future and recommend them.

Ana B.

5/24/2021

Jose from Oakland Rooter was the FIFTH plumber I spoke to and the ONLY one that came up with the most efficient and cost savings solution than the previous four plumbers. The job was to replace an old clay sewer line that had been collapsed for who knows how long. Don't call Roto Rooter--that was my first mistake. I'm impressed with Jose's knowledge and know how. He nows how to think outside the box for the sake of efficiency, not to up-charge. Its generally recommended to get three bids and I intended to however when one completes a Yelp request one is inundated with numerous vendors. It was tough having to talk to so many plumbers but totally worth it. I highly recommend Jose from Oakland Rooter.

Zachary G.

08/09/2019 12:00:00 SA

Excellent service.

New home buyer trying to get my property into working order. Tried two other plumbers, both with unsatisfactory results, high cost, and lack of professionalism. Found Oakland Rooter & Plumbing; I can definitely say this is my goto team for future requests.

Jose Sanchez came out to my property, identified the three separate issues (one of which the other plumbers missed) I was facing, and guided me through the piping in my crawlspace as he explained each issue in detail. He identified the immediate issues, and preventative work I could do on my own. The work estimate was accurate, the price estimate was fair, and the work was done quickly and thoroughly. Simple, honest, excellent business.

Michelle P.

3/13/2019

Marco quite literally just left my house after I had messaged Oakland Rooter and Plumbing in a panic because the hot water in my shower wasn't working. My husband and I had just bought a home and had been taking freezing cold showers until I finally reached out for help.

Now my shower is working perfectly! On top of that they were able to fit me in super fast, Marco was incredibly friendly, and fixed my problem in a really quick amount of time.

I will most definitely be calling them again if I have any other plumbing issues. I can't thank Marco enough!!

Mantonio B.

6/14/2016

At the beginning of June I needed urgent plumbing work done at my house. However, I know nothing about plumbing and I was worried about being taken advantage of.

Oakland rooter won the job after a couple estimates and I've never looked back. Ygnacio treated me like a customer instead of just another job.

Ygnacio worked quickly, did a great job and most importantly for a fair price. I've found my go to plumber! If any of you Yelpers have specific questions feel free to message me!

Dave J.

5/22/2021

Alberto was quick efficient professional and friendly. Work was done ahead of expected time, and he threw in a faucet adjustment with no added cost. Will certainly use every time needed

Gino I.

08/03/2020 12:00:00 SA

Great find!!! We installed a vessel sink and I couldn't line up the drain pipe and discovered a leaking shutoff valve. Eddie was on time, explained everything of the proposed work and, made recommendations of work which I happily accepted. He was quick, professional and provided solid work that I fully approved of. Reasonable prices and warranty given. We highly recommend and support!

Noah H.

7/30/2020

Our water main broke and Oakland Rooter and Plumbing came out and did a fabulous job replacing it and even worked on the weekend. In addition to top notch plumbing work, they found a way to do the excavation such that our stone steps were not damaged.

Jose worked really hard and was great to work with.

I can't rate this company highly enough.

Noah H

Bianca E.

12/03/2019 12:00:00 SA

I have a wonderful experience with Oakland Rooter & Plumbing. The plumber that came to our home was extremely knowledgeable and helpful. The work he did fixed all of our problems! I definitely recommend them!

D I.

10/20/2019

Eduardo Navarro was punctual, congenial, communicative, and professional.

Would be happy to use this company's services again.

Chris G.

3/19/2021

Excellent service. Can't recommend them more highly. They were fast, efficient, and a great value. Jaime helped us identify and fix a major gas line leak at a fraction of the price compared to another company we called. He even ended up lowering the price relative to his original quote and helped us with a couple of other issues while he was out here at no additional cost.

D B.

05/11/2020 12:00:00 SA

Responsive, on time, efficient and friendly. Ygnacio was quick to respond with a quote and even recommended an electrician to coordinate a bidet toilet installation. Jose, the installer, ended up having to move an existing valve and did it with minimal marring of the wall. Wore a mask and shoe booties the whole time. Really nice guy. We've used a few different plumbers over the years with mixed results. Will be calling Oakland Rooter for all future work. Delighted that they're a local Oakland business.

Eve P.

1/20/2020

These people are so nice, professional, and honest. Eduardo arrived as scheduled and when he tried to snake the pipe it got stuck. He tried again but couldn't get it all the way through likely due to it being offset or broken. He was honest about what was happening and recommended a high water pressure machine as a next step. He could have charged for the visit but didn't charge anything. I trust this company and will use them again.

Ham N.

02/09/2021 12:00:00 SA

I'm pretty new to DIY home projects. I thought I had messed up with the installation of my garbage disposal once it started leaking under the sink. It turns out my faucet is old and needs to be replaced too. It was just coincidence that the leak started after the new disposal installation. Fernando came out and gave this 30 second assessment and didn't charge me anything. If I ever have a plumbing problem that is outside of my capability, I will be sure to call Oakland Rooter & Plumbing again.

Hoyt S.

7/24/2021

I can't say enough good things about Oakland Rooter. Our master bathroom toilet in our condo was leaking into our condo garage. Another plumber came out to take a look and he advised that the problem was with the flange, provided a high estimate and said it would take four hours. I asked Oakland Rooter for a Yelp estimate and Ignacio called me on Sunday and made an appointment for Monday. Will arrived on time on Monday wearing a mask and socially distancing, took a look in the garage, said we should check out the wax ring first, popped the toilet, quickly replaced the wax ring, and the leak was gone. He even swept up afterwards. Both Will and Ignacio were clear, super nice and professional. All this for a fraction of the estimate of the other guy. I will definitely call them for any future plumbing needs. Thank you Oakland Rooter!

Albert T.

12/05/2019 12:00:00 SA

I had a hot water heater replaced by Oakland Rooter & Plumbing and the plumber, Jose Sanchez, arrived on time.
I asked if I could watch him work and he said sure.
The water and gas connections were tight, the exhaust flue was secure and the heater was bolted down.
He crawled underneath the front stairs to strap down the pipe where the pressure relief value was installed.
I think a lot of plumbers would have charged me extra for that.
He was very friendly to talk to and did an excellent job.
I got and estimate from another plumber and Oakland Rooter cost less.
Oakland Rooter does good work at a reasonable price.
I'll use them again.

Rick R.

7/22/2021

Absolutely amazing service all the way around. My new go to plumber in Oakland.

Logan The H.

12/04/2017 12:00:00 SA

Top notch. Big props to Eddie.

We had a plumbing emergency on Sunday. No one was open! Are plumbing emergencies only reserved for the weekdays? Except for Oakland Rooter. They answer the phone and promptly sent a technician in a few short hours. Eddie showed up right on time and immediately diagnosed the problem. He efficiently replaced our shower cartridge and our leaking problem went right down the sink.

Eddie was unbelievably courteous, even putting on plastic booties to not dirty up the floor. He was fantastic.

It cost a pretty penny but it was worth it to get the problem resolved promptly and for Eddie's great service.

Oakland Rooters are now our go-to plumbers, but hope we don't need them again!

Rosalie E.

3/14/2021

A great local business who is professional, friendly and experienced in all things plumbing. We worked with Will S. on plumbing issues in our half bath and he not only fixed the leaking toilet but he also helped us address other plumbing issues in our house. We highly recommend Will S. and this business for anyone looking for a good rooter and plumbing company.

Brianna W.

02/07/2020 12:00:00 SA

This team of professionals has helped fix a number of issues in my apartment over the years. Their response time is fast - I've gotten messages and calls within minutes after submitting a request for help. Every single rep who has come through my door from Oakland Rooter has been very courteous, knowledgeable, friendly and efficient. Highly recommend this business.

Jean F.

7/21/2021

Fernando arrived right on time and quickly unclogged my toilet and replaced a clogged supply line in my kitchen sink. He was friendly and personable and obviously very skilled. I can't recommend him or Oakland Rooter highly enough! Jean Ferrario

Paul Y.

11/25/2020

Everything you are reading about these guys is on point. They are very responsive, showed up early, did assessment, provided a great quote, finished the work for the price quoted. It is always hard when you need a plumber and don't know who to turn to. Feel very lucky to now have a plumbing company I can trust.

Karina O.

7/20/2021

I needed a new water heater and Oakland Rooter and Plumbing did not disappoint! Their quote was right in the middle of quotes I received, and I had used them recently on two other projects and was extremely satisfied with their work. I highly recommend Alberto- he completed all three of my projects.

aimee g.

04/02/2018 12:00:00 SA

Let's be honest, nobody wants to call a plumber because that means you've got some sort of plumbing problem. However, if you're ever in need, this business will be there superhero in your time off need.

My shower wouldn't stop at 11:30 last night. You know, Easter Sunday. Panic set in. I eventually stopped freaking out and checked yelp for a local place who could help me. Ignacio hooked me up with an estimate and then two great plumbers came this morning and sorted my plumbing issues out. They explained what happened. Fixed the issue. And now my shower is working properly.

Thank you so much for helping a woman in need.

Lien L.

05/01/2021 12:00:00 SA

Easy to make an appointment. Plumber Eddie handled the problem with my rental unit. He called me to tell me what the problem was then gave a quote to get my consent to proceed. Then he called me to confirm the problem was fixed, toilet working, and took my credit card over the phone. Invoice was texted to me immediately. Tenant had no complaints.

Corinne H.

4/30/2020

We noticed our kitchen had a leak one night and we were able to secure an appointment for the next morning (on a Sunday!) They were able to fix it quickly and were very friendly. We definitely recommend them!

Pro Human H.

10/04/2018 12:00:00 SA

Eddie is an exceptional person and cares deeply about the quality of service he provides.

Eddie came on time and explained, in easy to understand terms, what needed to be done.

His estimate was very fair. I trust him which is not easy to say these days.

CalBear H.

12/17/2020

Jose came to the house to give us a quote for sewer work, over a week and multiple phone calls later they went MIA, never got the quote. Asked to see if someone else can come and give us the quote and was told that Jose is the only guy for sewer. Maybe they are that good and that busy but at least have the courtesy to give a response.

Jennifer B.

07/11/2020 12:00:00 SA

EXCELLENT!!!!! Our second time using this company in the past month (different problems.) I called this morning, Eddie was at our door 40 minutes later (!) He diagnosed the problem for our slow leak under the kitchen sink (broken disposal) in about 1 minute, replaced the disposal, snaked the line just to be sure, and was out the door. 1 hour and 45 minutes after my first call. THANK YOU! Definitely recommend this company.

Justin E.

11/13/2020

Two of our Toto toilets had a leaky inlet gasket that was causing them to overfill the reservoir. Jose was knowledgeable and efficient. He quoted a reasonable rate that included parts and labor, and was able to repair both toilets the same day even though he had to purchase the parts. Jose also showed good Covid practice by wearing a mask, shoe covers, and gloves while onsite.

Luann S.

07/09/2021 12:00:00 SA

We had a terrible clog in our kitchen sink line, and these guys just wouldn't give up until they fixed it. They were amazing!!! They were also super prompt -- came right out and then came back early the next day with another machine to get the job done. I HIGHLY recommend them.

AAron D.

11/01/2019 12:00:00 SA

My garbage disposal had recently burnt out and I have been avoiding dealing with the situation. My perception is that this kind of job would take a few days. Well, I was wrong. Oakland Rooter was recommended to me from a friend. When I called, I was able to have a technician come out and replace the disposal the same day. The appointment took under an hour. Very affordable. Also the technician so very prompt, clean and friendly.

Sean F.

2/26/2021

I'm glad we called Oakland Rooter & Plumbing. Jose M. was extremely professional, polite, and knowledgeable, and he wore his mask for the whole visit. Thank you for being so considerate and for being such a pro. Jose took time to explain the situation to me, was honest about what he could and couldn't do, and educated me on our property's water main shut-off valve and more. This is how you do business well. I highly recommend this company.

ronald f.

4/18/2020

Came ahead of schedule. Plumber was very nice. Cleaned cartridge and adjusted water flow. Shower works great now. Will use again.

Brandon J.

4/18/2020

Busted a pipe in my front yard. They came out very quickly to turn off the water, access the issue, and fix it all within a couple hours

I'm very satisfied with their work and efficiency

Mitch S.

07/01/2021 12:00:00 SA

Came right away, and fixed my garbage disposal in minutes! Thanks so much for the great service! We'll definitely call them next time!

Ben R.

10/26/2019

Eddie responded immediately to our busted water heater. He fixed it the same day we called for a great price. These guys are quick, professional, and friendly. Highly recommend Oakland Rooter & Plumbing. 5 stars, first class.

Geoff A.

10/28/2019

UPDATE: After posting, received a call from Ignacio who was extremely apologetic for the scheduling mistake and came by the same day to assess. We ended up using them for our project and will use them for all plumbing needs in the future. They arrived on time, worked quickly, were friendly and respectful, and very clean. Offered to take off their boots in the house and laid a drop cloth where they were walking and cleaned up thoroughly when done. Mistakes happen, they showed why they are reviewed so highly.

ORIGINAL: Didn't show up for our scheduled assessment. Can't speak to their quality of plumbing service, but disappointing to wait at home on a weekend for somebody to now show up.

Erica G.

04/06/2021 12:00:00 SA

Oakland Rooter and Plumbing are very responsive and through. I have called them twice and both times came same day to service my kitchen sink. Very professional and quick! Great prices, too! I will not call any other plumber service than Oakland Rooter and Plumbing!

John M.

09/02/2017 12:00:00 SA

Oh, the joys of home ownership continue... 2017 is looking like the year of plumbing issues. Hot on the heels of replacing my water heater ($$$ouch $$$) & garbage disposal (DIY), my shower drain stopped up.

So, eventually, after browsing Yelp for plumbers, I called on Oakland Rooter Plumbing Co. to cure my plugged drain. Eventually, because I wanted every opportunity to clear that drain myself.

My place is a townhouse. & that tends to complicate things when there's a problem. Turns out, my master shower & master bathtub drains are conjoined. I threw all sorts of fixes at it with no luck.

Plunger? Check. Caustics? Check. Snake? Check. YouTube? Check. Nothing worked. That's why when the 2 guys from Oakland Rooter showed up, I was expecting some trade secret solution to my problem.

Nope. They went at it with a snake too. Albeit, a bigger motorized snake packing plenty of amps. & even then, it them 2 solid hours to finally pluck the Wookie-sized hair clump out of my shower/ tub drain.

They worked hard for it. For that, I'm grateful. My shower drains freely & quickly now. But, man, calling a plumber is grip. For real. I'm thinking plumbers & neurosurgeons make the same $$$/hour. Thanks, though, really, nonetheless.

brenner n.

10/23/2019

Jose was our hero today. He arrived early in the window we had been given and he diagnosed and fixed our spewing air gap/dishwasher situation. We also had him look at a couple of other things we were concerned about in the house and he gave us great advice and eased our minds.

We'll be calling Jose and Oakland Rooter the next time we have issues. Thanks Jose!!!

David S.

11/13/2017

I've had multiple problems with a bath/shower and have had work done by several plumbers. Two of them claimed they could fix it, but more than $2,000 later (above what my home insurance supposedly covered), I just had a slightly different set of problems than I had at first.

My wife finally got exasperated and called Oakland Rooter. The identified the problem, opened the wall, replaced the pipes, valve, and faucet, and closed the wall back up, all for much less than $1,000, including quality parts. They came when they said they would, started on time and finished on time, and the shower/bath now works perfectly.

I really appreciate the way he took extra time to inspect the piping in the house to make sure that the issue was confined to that particular fixture and explained everything to me clearly.

I wish I had called them first.

Arthur C.

10/14/2019

These guys just got done installing/removing 2 toilets. Competitive pricing, fast responses for communication/scheduling, and professional service! Will be using again for future projects. Thanks Ygnacio!

Glenn C.

6/15/2020

Really happy with Oakland Rooter, specifically Marco.. We've had him work on our house twice now, the first time to fix a leaky faucet and the second to replace a water heater + fix more leaking in the basement. Our general contractor mis-diagnosed the first leak and was suggesting a repair that was five times more expensive. Fortunately, we had Marco out who quickly figured out what the real problem was and fixed it immediately.

He gave us a good price relative to other plumbers in the other area and was really easy to communicate with. We'll definitely have him back to do another small project.

Christy Q.

12/03/2017 12:00:00 SA

These guys are great. We had a toilet stop working the Monday prior to Thanksgiving. We called four other plumbers in the area and all were over a week out on schedule. Then we found these guys. They arrived the same day, provide a couple of repair options, and then finished the work the following day after getting a new toilet.

This work was completed on a rental property and the tenants complimented how great, polite, and professional these guys were during the repair.

I will be using them for all of my plumbing work going forward.

Shushu H.

02/04/2021 12:00:00 SA

Next day service. Jose M. did a great job and also taught us how to maintain in the future! Super nice and efficient, totally following COVID safety protocol, he even brought shoe covers. Highly recommend!

James M.

6/14/2021

Fabulous. Replaced kitchen faucet and disposer, quick and clean! Very responsive service, highly recommended.

Matthew R.

10/12/2019 12:00:00 SA

This is the 3rd or 4th time I have used Oakland Rooter & Plumbing, and each time they have done a great job. Eduardo came today, and he was really good. He immediately diagnosed the issue with my clogged pipe leaking into the bathroom below. He gave me a price up front; I agreed to the work, and he got started right away.
By himself, he removed the upstairs toilet, snaked the pipe and replaced the toilet and wax seal; good as new in about 45 minutes. Eduardo was super friendly and polite, and he gave me a few estimates, which I requested, on his way out.
These guys are go-to professionals. I highly recommend them.

Brian H.

10/11/2019 12:00:00 SA

I'm very skeptical of most rooter companies. There are numerous things to look out for especially when the upsell comes. Oakland Rooter was recommended by a coworker and they were very helpful. I would recommend them.

Peggy W.

11/09/2019 12:00:00 SA

Excellent experience with this company. I left a message during their off hours because of a leaking toilet, and I was called first thing in the morning. I was able to schedule an appointment for the same afternoon and they were very prompt. The leak was repaired and everything was put back in order in less than an hour. Thanks for running an efficient and reliable company!

Sara S.

7/17/2018

We have used this company now for multiple repair jobs-- to fix two toilets and a kitchen sink. We have been extremely happy with the repair work and the price every time.

Most recently, Jose did a fantastic job installing our new bathroom sink-- it looks beautiful.

I cannot recommend Oakland Rooter enough! We have relied on them for all of our plumbing needs and they never disappoint.

Sabrina S.

7/15/2018

After purchasing our home, we learned that EBMUD could not turn on our water due to a leak. We were extremely worried that we might have to replace our entire plumbing system to replace the galvanized pipes with copper. At minimum, we knew we had to replace the water main pipe that was leaking. On top of it all, we had low water pressure and poor heat going to our rear shower, leak under the kitchen sink and leak in the bathroom.

We expressed our concern to Odie and he found a way to replace just the two most important pipes. We now have excellent water pressure and heated water throughout our 118-year-old house.

Excellent work by Odie and team. We highly recommend!!

Rena K.

3/17/2021

Now my go to Plumbers. These folks have excellent service from the woman who assists in setting up initial visit for quote to the plumbers themselves. They're kind, fair and do quality work for a reasonable price. Today, I was assisted by Will. He went above and beyond and thoroughly explained next steps. Needless to mention, we both practiced COVID safety measures.

Jeffrey D.

1/20/2020

Terrific service. Very responsive and they showed up at the beginning of the scheduled window, as promised. We'll definitely use Oakland Rooter & Plumbing again.

Benjamin C.

12/29/2017

Quick. Fast. Friendly. Reliable. Reasonably priced!

I called in a bit of a panic and they sent someone right over.

Ruth N.

1/18/2021

I had a great experience with having my faucet replaced by Jose Sanchez. My faucet was old and corroded. I tried to remove it myself, but of no avail. I was a little hesitant to call a plumber, but I am glad I finally did. Jose was efficient, courteous, and cleaned up after. He wore a mask and shoe covers. Price was also reasonable.

John D.

5/27/2020

Highly recommend Oakland Rooter and Plumbing. We had a leak in our main water line that needed to be replaced. Ygnacio and team were able to replace the line the same day, were fairly priced, and completely professional. Plan to use them again for any future plumbing needs.

Jen B.

5/26/2021

Our favorite plumbers (Thanks, Fernando!!) Scheduling is quick and easy, they showed up on time, worked cleanly and quickly. They snaked our shower and 3 sinks, remedied the clogs, and were in and out in less than hour. This is the 3rd time we have used them over the past several years.

C W.

11/13/2017

Quick and efficient timely service from Ignacio and Fernando. I was happy to utilize a local business. Their pricing was right on the mark and there was no funny business. They gave me an estimate on the phone and stayed true to that estimate.
Highly recommended.

Colleen C.

03/09/2020 12:00:00 SA

I called Oakland Rooter & Plumbing after I tried & failed to do a bathroom faucet repair on my own. Eduardo Navarro came to the rescue, tried to repair but advised on a replacement faucet. He returned to install the parts I had purchased and I was back in business within a day. Thank you.

Kevin F.

03/11/2019 12:00:00 SA

I contacted Oakland Rooter for some repair work on my house. Eddie was one that came out and assessed the work I need. He was very professional and always on time. He also continued to keep in the loop on the project progression. Not only did he complete the scope of work he would go just above that to make sure everything was done right.

As someone who knows how to do most home renovations, this company did an outstanding job.

Nini H.

03/03/2021 12:00:00 SA

I called Oakland Rooter and Plumbing at 7:30am because our 30 year water heater had leaked and created a very large pool of water in the basement. ORP came within the hour as promised, with mask on and booties on their shoes. Jose assessed what was going on and explained to us what they needed to do. Jose is very nice and knowledgeable. I appreciated the professionalism and respect for our home. I would recommend this company many times over. Thank you Oakland Rooter and Plumbing!

Veronica M.

03/03/2020 12:00:00 SA

I manage a property in need of a new drain and venting pipes - no easy task! Odi's attention to detail and on-going communication made this project a true breeze. I really appreciate him working in partnership with me to ensure tenants were clear, respected and comfortable during the process. Odí also started on time and completed on time which is a true PLUS when tenants are involved. I look forward to continued work with Odi and would recommend him for any/all complex projects.

Jed R.

01/05/2021 12:00:00 SA

I called Oakland Rooter & Plumbing on the recommendation of another restaurant owner this morning. We had a problem that would prevent us from being open unless fixed. Fernando came out same day. Spent two hours and fixed it...at a reasonable price. Could not recommend them more.

Scott A.

2/27/2021

Right on time for both estimate and scheduled service call. Replaced a leaking kitchen faucet and toilet for me. Very happy with quality of work and polite service from Will. Would recommend.

Andre L.

3/21/2018

I'm a new homeowner and we moved in to find that some of the old pipes had to be replaced (sure, they were working and passed an inspection, but the water pressure was really low and the hot water took forever). I wanted to make sure I didn't rush or panic and went and got multiple quotes from groups that were recommended by: coworkers, neighbors, friends and yelp.

Ygnacio responded immediately to my request for a quote through yelp, and Odi was here the next day exactly when he said he would. Other groups took several days to send someone, and often were late or had to reschedule (super annoying to have to work from home or take time off work!). Theirs was the lowest price by a mile. My wife and I debated for a while. What if it was lower because they weren't as good? We decided to trust in the many other stellar reviews that they were up to the task, and they sure were!

Odi and his boys would've done it the next day but we'd wanted to play it safe and get as many estimates as we could. It's a shame because, while other groups estimated it would take 2 days or more, they were able to bang it out in 6 hours. Seriously, I'm writing this review at 3:45pm and they started at 9am today.

I asked Odi afterwards why they, despite being fast, competent, friendly, and patient, why their price was so much better than the others. He told me that his philosophy is that if you like his price now, you'll like his price next time you call him for another job. Makes sense to me, they've got a new loyal customer and a satisfied one at that. Don't hesitate to give these guys a try!

Victor L.

05/10/2021 12:00:00 SA

Jose has been very efficiently helping us to plumb a clogged kitchen drain Friday upon an emergency call. He is coming back to fix another slow drain in the next visit, due to busy schedules.

Jenny N.

05/10/2020 12:00:00 SA

Five stars for Jose Ramos! He came to fix a really bad shower leak I had. He was so nice and got the job done quickly for a good deal. Highly recommend!

Vilma S.

11/21/2017

Alex came out and promptly fixed both issues I had. They were scheduled to come at 2, but had an earlier cancellation so came early.

Alex was knowledgeable, performed excellent work, and was very professional. The price was reasonable-- comparable to the other two companies I called.

In addition, he was incredibly kind and went above and beyond in assisting me with things totally unrelated to the plumbing problems! I recently got out of the hospital with extreme back pain, so he helped me load my belongings in and out of the elevator and into my car. A genuinely nice guy.

Highly recommend.

alice m.

05/09/2020 12:00:00 SA

My review to my property manager Anthony.

Good morning Anthony . My hat is off to the plumber Marco. Omg exactly at 9 am ding dong. Bam. Show him the job went to truck bam DONE. He had to turn water off never knew the water was off that's how quick he completely job. I will recommend him on Next Door app and I apologize for not giving him a tip. Trust me I'll make it happen. Good mannerism as well.

Brett B.

5/27/2018

I used oakland rooter to perform a major plumbing project for my art bar in downtown Oakland. Oakland rooters staff is absolutely amazing! These men come in and solve problems! They estimates and pricing were very competitive, but their work was amazing! Any time I needed a change made, Ignacio and his team were easy to work with.

Knowledgeable and DEPENDABLE! Don't waste your money dealing with other companies, Oakland rooter has you in good hands!

Radia J.

09/01/2020 12:00:00 SA

I highly recommend Oakland Rooter and Plumbing and plan to use them for all future work!!! We just moved into our new home and being first-time home buyers we are realizing good help is very hard to find. The first plumber who responded to our message to stop the water hammer noise was quick to make an estimate but also insisted he needed to change the water heater nipples. When I insisted that we would be changing the water heater soon he backed off. One the day of the appointment he didn't show up (see my other plumber reviews). They eventually sent another plumber the same day to do the repairs. However, after reducing the water pressure, he insisted my my pipes needed to be attached and that he can do it for free. Once I gave him access to the basement he insisted my pipes needed to be replaced. Thankfully, we had the inspection report which confirmed the pipes did not need to be changed. He also said our pipes where leaking but it turns out that it was just condensation. Not only did Oakland Rooter & Plumbing propose a better price for the job we needed. He also inspected the pipes and water tank and reassured us that our pipes where recently changed and when we are ready the simplest solution will be just to replace the water heater with a similar size tank. A tankless water heater is not necessary for our home despite being the recommendation of the other plumber. If you are looking for a reliable, honest plumber, I highly recommend Oakland Rooter & Plumbing! I am hopeful my review will help other new home owners like myself make the best choice for their plumbing needs!

Steph T.

4/28/2021

Will S. was awesome!!! We have an older house that has some complex / older piping. Will worked SO hard to clear out the issue that past plumbers were not able to figure it out. He also double checked it was fixed. He is dilligent, kind, and very thorough. He also had a deep understanding of plumming. I highly recommend this company and Will.

Kristi K.

4/27/2021

So great! They responded quickly, came out the next morning to look at our job, and the price was reasonable. Eddie did the work a couple days later and was super easy to work with, professional, explained what needed to be done and did a great job. We'll be keeping them in our Rolodex!

Jonathan H.

9/14/2019

At first I gave your company 1 star because the plumber that was sent did not troubleshoot my hot water heater at all and just said we need to replace the whole heater.

About 10 mins after the plumber left the owner (Ignacio) called and asked if he could make it right by sending a new plumber (Jose).

Well within 10 mins Jose determined that a wire to my pilot light needed to be replaced. 5 minutes later Ignacio showed up too check on things.

Not only did Jose fix the pilot light, they added a shit off valve at no charge. Additionally, Ignacio determined that the supply lines needed to be replaced, but didn't have the parts to replace them at this time but said he would come back on Monday and replace the lines for the price of the parts only.

Now that's customer service.

If you call, ask for Jose and/or Ignacio and they will take good care of you!

James W.

4/22/2021

Jose did a great job and answered all my questions. He gave me a lot of information on possible fixes for the blockage. Would definitely recommend using Oakland rooter and plumbing

Jennifer C.

02/05/2021 12:00:00 SA

Eddie arrived promptly and followed COVID protocols. Reviewed repair quickly and provided fair estimate and completed work efficiently and left area clean upon completion. Would highly recommend this company and will use again for other plumbing projects.

Nellstar M.

4/23/2018

Had a need for a plumber on a Friday evening. Sent messages thru yelp. Received a response from Ygnacio with this company and they were able to get me scheduled for Saturday at 12pm, whereas all the other companies wanted to charge me emergency fees or they didn't have availability until Monday or Tuesday.

Odi showed up and was super informative and discreet while doing the job. Gave me suggestions and did the job in a timely manner. This company has now gone into my contacts directly as I will continue to give them my business(hopefully not anytime soon).

Brian R.

06/11/2020 12:00:00 SA

I was very pleased by the work of Odi at Oakland Rooter and Plumbing for his attention to our heavy water leak. He came to look and spent time figuring out where the leak was and came back two more times to deal with the issue, even around his other clients. We had a lot of water leaking and he stayed until 7:30pm to repair it. His cleanup of the area was very good, even replacing the bricks around the water meter box with skill. I was very happy. Thanks!

Milana R.

4/20/2020

My second experience with Oakland Rooter & Plumbing and second positive review. Jose got a tricky clog in my kitchen sink worked out, after much snaking, and cleaned the sink to boot. I hope I don't need to call them again, but if I do I won't hesitate.
They were also able to schedule the service within 24 hours and super communicative throughout. Again, I highly recommend.

Gabriela D.

4/18/2020

I got super-duper, very convenient care from office staff member Gabriela (surprised-- same name!) and Marco, the plumber, when my rental water heater went out. Thank you for your kindness and good work! They were both so efficient and reassuring (yes,I might have been carrying some my tenants anxiety in my voice). Marco got my warranty covered parts for me. Yes, I will refer others. Thanks again team.

Kylee H.

9/29/2019

I had a leak in a shower that we let go for a little too long. Inertia is our worst enemy. We had had someone come out on two different occasions to try and fix it, but to no avail.

I finally contacted the faucet manufacturer who sent over a replacement part so I just needed to find someone to do the install. Oakland Rooter was very responsive and accommodating. I scheduled an appointment and they were immediately able to install the new part, which fixed the leak.

They also explained why our temperature handle had been reversed and adjusted that, which was an added bonus!

Daniel T.

4/14/2021

I required a seismic automatic shutoff valve for the gas line as well as some exterior piping. I called and someone picked up immediately, and they were able to send one of their plumbers, Alberto, the same day to generate an estimate. A few days later I had Alberto complete the work and he was efficient and thorough. A few hours after he left, I had an issue with the stove pilot light and it was leaking natural gas--no one's fault since it's an old stove and neither of us knew we had to light the oven pilot light. I called him back and he immediately returned to assist with the issue. The only drawback to the service was that he was a bit late for both the quote and the service, but with Bay Area traffic I can't blame him for that--just make sure you clear your schedule when setting up work with this company.

daniel c.

8/13/2019

I have used them to clear the clogged sewer a number of times over the years and they had always come and at least temporarily cleared the blockage until the next call. So on this latest call, we discovered just , there are more blockages 30-50 ft. further down the hill due to decayed clay pipes which was not repaired in the first place.

At the time, we had our hands tied when we were quoted an exorbitant amount to replaced the 20 foot section of old clay pipe as well as replacing another broken elbow at the foot of the house foundation. It was either let the sewer stand blocked and look for more estimates which could take a few more days, or pay the ransom as demanded. So we paid up for the 1 1/2 days of work for 2 guys for the price equivalent to 4 round trips tickets to Paris!

We learn the lesson to get the plumbing problem taken care of in advance rather than waiting till the last minute and let the plumber take you to the cleaner when you are at their mercy!!

M E.

08/05/2020 12:00:00 SA

Clean and courteous plumber. Fixed our clogged up kitchen drain. Will use your service again. Thank you.

Najuma H.

04/07/2021 12:00:00 SA

Service was great. Jose Ramos unclogged my shower and repaired my leaking water heater. He was very nice and helpful, and finished both jobs in a timely manner. He was upfront about cost and arrived on time. Good experience.

Jeff G.

04/04/2020 12:00:00 SA

Last month Oakland Rooter & Plumbing did a complete copper repipe on my house, including a new supply line from the water main. In one day. I couldn't believe it. The job was clean and professional. Competitive pricing and great communication.

Carol Y.

01/12/2021 12:00:00 SA

I called & was able to get an appointment in a couple of days for estimate on 2 bathroom sinks. This was for my workplace in San Leandro 01/11. Young Lady let me know who would be coming. Eddie came masked & was great. Ended up having him to look at 4 sinks. 2 were fixed. One needs to get a new faucet & the other a new small water heater. He could of fixed but we are going hold off. Price was Good as well. Highly recommend.

Kim M.

3/27/2021

We sought bids from a couple companies to extend a natural gas line to our backyard. Odi from Oakland Rooter came out and gave us a thorough and reasonable bid, then when we made the decision to move forward he was able to come out and do the job within a few hours. He was professional and helpful, suggesting a couple changes to the way we were thinking of doing things based on his insight and experience. It was a pleasure working with Odi. I highly recommend him and Oakland Rooter!

Karen L.

11/17/2020

Called with 2 clogged sinks. They were able to come by within a half hour and power snake for quick resolution. Very professional -- came wearing masks and shoe coverings. Highly recommend!!

Kevin C.

3/23/2021

I couldn't believe a 5 star rating average over hundreds of reviews, but Oakland Rooter and Plumbing earned it from me. From the moment I called to the speedy appointment to the excellent service call that fixed exactly what needed to fixed in the right amount of time, five stars all around for me. Not only was the service the best, but the pricing was the best. I will definitely use again the next time I need a plumber.

Rachel S.

09/12/2020 12:00:00 SA

When I reached out they got back to me within a day and when they got to our house to see the problem, they were able to fix it quickly. Very professional and friendly, cost was also reasonable. Would recommend.

Elizabeth M.

05/08/2021 12:00:00 SA

Amazing service. Quick to reply, made an appointment for me when it worked for me. Marco was super friendly and made quick work of replacing the garbage disposal that wasn't working with the replacement I had purchased.

Serene L.

3/14/2021

Called them mid afternoon on a Saturday for a minor emergency. Was worried I wouldn't be able to get an appointment or that there would be a rush charge. Instead, we had our choice of windows, Marco showed up right on time and completed 2 jobs in the 2 hour window. Price was reasonable. Service was thorough and excellent.

Hali H.

12/28/2020

They were great: came out on a holiday weekend, really courteous service, and completed the job on time. If I could give 4.5 stars I would, because the plumber wasn't exactly knowledgeable about the very pricey product I was purchasing, but the quick, personable service made up for it.

Marla L.

08/10/2020 12:00:00 SA

Jose Sanchez was my plumber from this company and he was terrific ! Super efficient and friendly to boot ! The cost was fair for the work and he did a wonderful job ! Hey a working toilet is a great thing to have especially in times of covid and working from home all day ! Thanks Jose and Oakland Rooter !

Timothy T.

12/23/2020

These guys came out to my mother-in-law's house to help with some blocked drains -- great communication from first contact to scheduling to arrival. They came properly masked, were incredibly friendly, and worked very hard on a job that was far more complicated than we initially thought. Despite having to work longer than expected, and to run off to get a longer snake than they initially thought was necessary, they stayed through the end of the job, made sure everything was working properly, spent extra time to clean up the job site so that it was better than when they arrived. Their price was absolutely fair for the complexity of the job and well below other bids. Definitely plan to use them again if necessary!

Caffeinegirl G.

09/01/2020 12:00:00 SA

Called them again to flush our water heater and had the pleasure of working with Eddie. They are taking all COVID precautions, and even laid down covering for our carpet. Eddie is a great communicator, and gave an estimate prior to the work, and after the job was done walked through everything in plain layperson language. Highly recommend this company!

Fabian B.

03/07/2020 12:00:00 SA

I had a clogged sewer drain which backed up. I sent a message to them through yelp and I got a call back in 10 minutes. They arrived the same day and fixed the problem. They are very professional, supportive and responsive. Reasonable price.

Elizabeth G.

2/18/2017

PROFESSIONAL!!! ON TIME !!! FAST!!!
We had a clogged drain in our Kitchen and he came out the same day and resolved the issue.
We will call him again thank you Ignacio (Nacho)
Will Recommend to all!

Tim C.

12/19/2020

Our garbage disposal was leaking and we couldn't use our sink. We called Oakland Rooter and Jose was out the same day. He explained the options and methodically went about solving the issue. He wasn't able to fix everything that day since it was after 5, but he scheduled us for the first open slot he had 2 days later. He also swapped out the disposal for the original drain before he left so we could use the sink in the interim. Very professional and friendly service. Will definitely use again!

Carlos G.

2/19/2017

These guys are the best! Only company that answered my phone call on a rainy Sunday morning. Another company called me back and gave me a quote triple of what Oakland Rooter gave.
After completing the job at hand, Ygnacio ran to the plumbing supply store at no extra cost to purchase a new cap for my sewer lateral. When I asked why he did that at no extra charge? His reply was priceless Because its the right thing to do! Finally a company that wants and will do what is right for their customers! If I could give this company 10 stars I would. I highly recommend this company to everyone that has a plumbing issue or question.
Class act to say the least. I will call them again if I have any plumbing issues.

Doctor J.

2/18/2017

BEST.PLUMBERS.EVER!
Seriously -I cannot give high enough praise for Ygnacio, Alex & Carlos.

We called them late Saturday afternoon on a 3-day holiday weekend -panicked because the brand new sewage pipe placed our previous plumbers- had burst and was spewing raw sewage all over our basement and into the laundry room.

Alex and Carlos arrived promptly, evaluated the situation, provided us with an incredibly fair quote, completed the work to code - on time AND under budge!

Of course we called the original plumbers on Friday night-- immediately after we discovered the nightmare
Long story short: Original guys never showed, (again) , and never called and never answered any of our billion phone calls.

But honestly- given our old plumbing company's (E.F.) track record, I'm glad they were no-shows (again)
Because without their constant flaking, we would never have found Oakland Rooter

Without reservation, we highly, highly recommend Oakland Rooter Plumbing Company for their professionalism, responsiveness, speed, value, honesty and courtesy.

Oakland Rooter deserves way more than 5 stars-- but that's as high as yelp goes.

gabriel f.

10/21/2020

Great communication, fast response, professional technician.

marie b.

2/25/2021

Liked Ignaccio's work & professionalism so much, we asked him back for another (different!) plumbing job within a week. Fast response, excellent service. And a really nice guy!

Stella C.

2/22/2021

I just had a remarkable experience with José. Our toilet wouldn't flush, and after fixing 2 problems with the flapper, which solved the flushing problem, he charged us nothing. In addition, he told me how a family member could replace the flapper later on if necessary without calling a plumber. I am so grateful for this experience, especially during the stress of the pandemic.

Fif L.

10/14/2019

Team was very responsive and quickly replaced a pipe which started leaking below the house. Thank you!

Michael D.

12/04/2020 12:00:00 SA

By far the best plumbing experience we have ever had. The price was fair and the plumber was very professional.

Jathan G.

2/16/2020

So you folks know I don't write reviews about businesses unless they are either exceptionally great or horribly bad cuz I'm lazy like that.

With that in mind, I just had to write a review for Oakland Rooter and Plumbing. We had to have two properties completely repiped because they were from the 1900s and giving us all kinds of headaches. The folks from Oakland Rooter and Plumbing quoted us a price that was a third less than every other company we called, but their yelp reviews were so good we thought we would roll the dice on this one and hire them.

They did the work in far less time than I would've imagined, used copper pipes for the entire job, and cleaned up after themselves in a way that I've never seen a company do!!

Then in one of property's there was a little plumbing idiosyncrasy that the re-piping didn't fix, and they came out and did the work for free to make it perfect. Who does that these days!?!

I mean really when was the last time you had someone do work for free but, they weren't responsible for? I offered to pay, but Odie just smiled and walked away!

That's the kind of stuff you hear in legends from your parents but know that couldn't be true today.

They are also the nicest people I've ever had the pleasure of hiring and I really wish they would expand to doing other contracting services because I just want hire them for everything now!!

Sam M.

12/01/2020 12:00:00 SA

Fernando is great. Price was great. They were in and out in no time. Highly recommend

Steve B.

11/30/2020

Everything went well and he was able to try all options to prevent having to dig up the water shutoff valve.

Chinagirl P.

02/11/2021 12:00:00 SA

The plumber showed up on time and took care of our clogged sewer in minutes. He charged us a low flat fee and was very tidy. COVID precautions were perfect. Highly recommended!

Flo W.

02/09/2020 12:00:00 SA

I requested a quote on YELP. Oakland Rooter was the 1st to respond. We spoke by phone about my plumbing issue and made an appointment for the next day. Eddie and Luis showed up on time, we're very professional, knowledgeable and very efficient. I definitely recommend this business and will call them for my plumbing needs.

Cliff F.

5/24/2017

You can't get more prompt than this!

I requested a quote and got a reply from Ignacio within 1 minutes. He then told me I'd be getting a call within a few minutes. Sylvester called and set up an appt for the same day. Seriously impressive.

Rathi K.

4/21/2019

When I called Oakland Rooter a week ago and talked to Ignacio, he gave me a very fair estimate to replace the water heater in my house. Fernando took care of the work efficiently, promptly, a few days later, and to my complete satisfaction.

Then the day after the heater was installed, when there was no hot or cold running water from the bathroom sink, Fernando, came over, diagnosed the problem and fixed the issue. He did not charge me anything, since he had just replaced my old heater and I am very grateful to him and Ignacio for their timely and expert service. I strongly recommend this company and will continue to use them for any plumbing issues. Thank you, Ignacio and Fernando. :)

Jon B.

02/05/2020 12:00:00 SA

I would hire Eduardo again in a heartbeat. We felt informed, educated, safe, and respected throughout. We felt we got value for our money because we felt he wanted to do his best for us at the best price.

maisha q.

01/07/2019 12:00:00 SA

Excellent plumbing service! Prompt response with straightforward pricing. Eddie was awesome, very knowledgeable-he presented us with several different options for our plumbing issue, across a range of prices, and really provided us with a great understanding of what would be most beneficial for us, instead of what was the most expensive option. Our sink has been working 100% better after Eddie came.

Bunny F.

01/12/2019 12:00:00 SA

We have an old home (just shy of 100 years old) and the water pipes were original. We'd contacted another company for a quote on replacing all the original pipes to copper, and Oakland Rooter both offered speedier work and at a better cost! Ygnacio was very professional, kind, and far exceeded our expectations. The vertical pipes to our shower and sinks were replaced too, unlike in the other bid we'd received, so now we feel really certain that though other problems will arise, it won't be with our plumbing. We will most certainly call Oakland Rooter again, and are glad to have had such a positive experience with them. Thank you!

Cecilia Q.

1/29/2021

Oakland Rooter was amazing, very professional. Very clear with the information.it had been a headache for me looking for someone to replace my water heater . Called them and took care of everything , they was on time ! Had mask, gloves and shoe covers very professional and helpful . They did an amazing job, they are definitely a company I will be using again If needed . Greatly satisfied with their service and work! Jose Ramos was the best! Definitely felt the trust with the company! highly recommend Oakland Rooter ! 5

Jamal A.

1/28/2020

These guys are great. Words cannot describe how smoothly my experience with this company was. From the office staff to our on site plumber. Professionalism at it's best.

I originally called in the evening. Left a voicemail and received a call the next morning. They were able to fit me in same day. And by 11 am I was back in business.
With a newly installed hot water heater. You don't know what you are missing until it gone. So happy to have hot water again. Thank you Oakland Rooter.

David A.

07/12/2019 12:00:00 SA

So we had an unusual plumbing issue arise. We were in the process of cutting down some eucalyptus trees when one of the big branches fell and broke the sewer lateral line right in the back of the house. We called Okland Rooter and plumbing and Jose Sanchez came out the same day and was able to repair the issue with out any fuss. Their prices are excellent and their service is first rate. I highly recommend them. If you are lucky, you can ask for Jose, he is a skilled technician, who is capable and efficient.

Cathy Y.

06/04/2019 12:00:00 SA

I accidentally broke my kitchen faucet (which was quite old) and contacted for a repair / replacement. The owner was very quick to reply with a quote and called to set up a time for an appointment the next day. On the day, Marco contacted me and showed up on time, quickly examined the situation and helped me get a faucet from Home Depot. Then he came back and quickly replaced the faucet with excellent work. I love and enjoy my new faucet and really appreciate the help from Oakland Rooter & Plumbing!

Paul R.

1/21/2021

If I could give these guys a 10 star review, I would. My toilet was backed up into the next state! There was water everywhere by the time I asked my building maintenance person to try to unclog it, but he couldn't fix it. I searched for local plumbers and Oakland Rooter came up in the search. After reading through the many great reviews I sent them a message through Yelp. Someone contacted me within a couple of minutes. In fact, of the five messages I sent to different local plumbers, Oakland Rooter was the only one who replied at all. The woman who contacted me to schedule the appointment was totally professional and we schedule the appointment with Marco, who was suppose to arrive between 4pm - 6pm. At 2:30pm Marco contacted me and said he could arrive as early as 2:40pm, which he did on the dot. 40 minutes later, he had the job completed and everything running smoothly. When he pulled the clog out of the toilet we both looked at each other in disbelief. It looked like a tangled mop head that had been stuck in there for years. Marco is a friendly, professional guy and he knows his stuff. The total cost was $99, which from what I read is totally reasonable for this sort of problem. He was wearing a mask, gloves and distance/covid aware.
If you are reading this, I assume you already know you need the services of a great plumber. Look anywhere you like, and then do yourself a favor and call Oakland Rooter, and ask for Marco - then relax :)

Patricia M.

1/20/2021

I had a great experience with Oakland Rooter! They gave me a fair estimate. I got three bids for the project (refitting pipes beneath the toilet - broken flange due to wrong piping). They were the most professional and $700 less than the highest bid. The plumbers who I worked with (Marco and Juan) were great! Definitely recommend the company and will use them again.

Joyce T.

1/21/2019

1/20/19 - My tenant called with a toilet/shower stoppage. Marco was great in clearing the shower and made several recommendations to replace the toilet in the future with brands he felt would be good for easily getting any needed parts. He was on time, knew what he was doing, and tenants were very pleased by his pleasant attitude and knowledge. HIGHLY recommend Oakland Rooter and will definitely refer to all of my property management friends.

Annabelle I.

11/06/2019 12:00:00 SA

Odi is prompt, professional and very pleasant to work with. He installed a gas range for us, a washer, and even stopped by when he was on his way out of town when we had an emergency water heater problem. I highly recommend this company!

Nico H.

5/19/2017

If only all plumbers were this good! Had an indoor leak from an unknown source; Oakland Rooter sent someone out the next day. He was on time, went through some step-by-step detective work to identify where the water was coming from, fixed it and cleaned up all within an hour. Easy, peasy, lemon squeezy.

I'll definitely be calling these guys again the next time I need some help with the pipes.

Christian I.

03/02/2021 12:00:00 SA

Jose Sanchez installed a new 48 gallon water for us. He was courteous and knowledgable. He made it an easy decision to go with Oakland Rooter & Plumbing. He also took the time to make an extra trip out to make sure our water heater was not leaking . He and his company deserve 5 stars, no doubt. Highly recommended if you want good and honest work done in your home.

Maria G.

01/09/2021 12:00:00 SA

Oakland Rooter is skilled and professional. Alejandro came and replaced my water heater. Did a great job and cleaned up. This is the third time I had Oakland Rooter in my house. They replaced 3 comodes, and replaced two bathroom sink plumbing. They are my go to place for all my plumbing needs. If you need a good, skilled, and dependable plumber, Oakland Rooter is highly recommended. Thank you Alejandeo

Tori P.

10/24/2020

Super fast turnaround, very helpful folks. They even came prepared with everything they might need to fix the issue (which turned out to be needing a new garbage disposal), so no ins and outs happening.

Ed Y.

05/10/2019 12:00:00 SA

Great professional service by Eduardo fixing my bathroom sink and pricing is average for plumbing. Show up as agreed and I would use this company again!

Kat L.

01/06/2021 12:00:00 SA

These guys were super responsive and came out the next day despite it not being an emergency. The guy who came, Jose, was really friendly and checked in to see if he could stop by early. Got the job done quickly and cleanly and charged a very fair price since he didn't need to use the Rooter after all. Will use them again!

Anthony M.

01/06/2021 12:00:00 SA

Eddie came to my house today to check on a slow moving laundry sink. After running the snake in the sewer clean out all is clear. I asked him about a slow filling toilet and after changing a few parts and clearing a clogged line everything is running great. Eddie observed all COVID protocols aka mask and booties over his shoes. I would definitely recommend Oakland Rooter to any.

Josiah L.

10/22/2020

They called back right away. They showed up when they said they would. The two gentlemen did some investigating and determined what the issue was. Quoted us the price and completed the job in time. No mess, they cleaned up and put stuff back. Great customer service!

Ron G.

10/22/2020

Amazing service and quality work. Jesus did a great job, and stood firmly by his work. Pricing was very reasonable, too. I was able to book directly through Yelp, and had a plumber at my house within a couple hours. I would not hesitate to use them again!

Smile S.

10/07/2018 12:00:00 SA

I called about a clogged toilet. The guy was nice on the phone. He quoted me for a toilet $135 but would not quote me if it was something else like sewer pipe. The giys says the only price by the job. Marco came was professional and did the job. Charged me $250 because had to pull up the toilet to snake it. Had I known the true price I may have chosen rooter rooter quoted me lower. And so the phone dispatch didn't say costs to pull up toilet and snake it cost more. Yeah I could have not accepted it but yeah they could have been honest about the price.

Kaci F.

10/19/2020

We found Oakland Rooter and Plumbing on Yelp and reached out to them through the app. Within 30 minutes, someone contacted us and scheduled an appointment window for that afternoon. Fernando arrived, quickly identified the problem, got to work, and was gone in under 2 hours. If we have any future plumbing issues, we know who to call and will definitely recommend them to others. Fantastic work all around.

Tony J.

01/02/2020 12:00:00 SA

Total profetionals...very nice...easy to communicate.....was here on time ... updated me every step of the way.....left work area..cleaner than...before they started ..... I feel very secure... sleeping....now that my gas line has been corrected.....jeeyyy.....

Arjun B.

12/31/2020

Great service, took care of everything amd also suggested some precautionary hose replacements which we would have missed otherwise.

Stacey M.

12/30/2020

I really enjoyed my experience with Oakland Rooter. They responded to my call right away, and scheduled an appointment to assess the situation. After receiving a very competitive estimate, Alejandro and Jose were scheduled to complete the project. They were extremely professional, very friendly, and did excellent work. They were also very tidy and cleaned up everything. I can't recommend them enough, and will use Oakland Rooter for any future plumbing needs.

E L.

12/30/2020

Live person answered on first call. Gave me the info I needed and said I could have someone come the next morning. Perfect! I Didn't have to leave a message and wait for a callback , if at all. Anyhow, Fernando was my person. On time, pleasant and professional. Water not draining in kitchen sink. It was the 38 year old rusted garbage disposal. He had to remove it. No more water backup. Thanks Fernando!

Laura P.

12/28/2020

They came earlier than scheduled and called to make sure that was okay. Alberto inspected our issues and told us we needed to get our septic tank checked before he would want to do any work. He was polite and professional and did not charge us a thing for his time, just told us to call him back if we needed him after we had the tank pumped! Thank you!

Peter T.

2/17/2021

I had clogged drain in an old system. They showed up on time, analyzed it immediately, gave me a good price, and did a great job. No reservations at all. I will use them again.

G D.

7/14/2020

I've been dealing with clogged bathtub drains on and off for a year. After a while none of my DIYs were working, including a manual snake. Eddy came by with his electric snake and had the job done in about half an hour for both tubs. He also gave me advice on how to DIY a couple of other issues. He wore shoe covers in the house which I loved, since I feel awkward asking service people to honor our no shoes inside rule. This company is good for efficient, professional, and quick service at a standard price.

Cassie C.

8/18/2020

We've used Oakland Rooter four times over the last year. They have been easy to schedule, very responsive, fair pricing, and easy to work with. I highly recommend them.

Erin W.

12/23/2020

We had a clog in the pipes below our kitchen sink (at least 20 ft), that one plumber had failed to clear while another had ghosted on us (both were from different companies). We were worried it was something serious (we have old, galvanized steel pipes) and so scheduled a consultation with Oakland Rooter & Plumbing to potentially replace or repair our system. Within 24 hours, Jose was out to take a look. He quickly (and accurately) assessed the severity of the issue, and had it cleared with a snake in less than an hour. He also answered a ton of our questions and shared some great maintenance recommendations. We highly recommend this company (and Jose!) and will not hesitate to use them again for our future plumbing needs.

Jessica M.

6/17/2019

We have worked with many service professionals (including plumbers) and this company was our favorite so far. They responded and arrived at our home within hours of calling and instantly diagnosed a pressure problem in our home that apparently has been wreaking havoc on all our appliances for years. We would have gone on replacing water heaters, toilets, washing machines and refrigerators for years to come if it wasn't for this company's expertise with solving the underlying problem. No other professional we have used from contractors to Sears appliance repair personnel to water heater specialist even thought to check our water pressure! Work was quick, thorough and very affordable. Best company ever!

mike t.

04/06/2017 12:00:00 SA

Very responsive and helpful. For a fairly small job. Odi came by a couple hours after I called, and he did the job immediately and effectively.

Odi quoted me half of what the first plumber (hint, pelican plumbing) quoted me and what I found out to be along the lines of the going rate.

Thanks Odi.

Min C.

8/14/2019

Emailed my problem the night before. The owner replied within an hour for my contact information. The company service lady called the next morning and scheduled an appointment on the same day. Eddy, the technician came earlier than the scheduled window, which we appreciate. He was able to solve the plugged drain pipe in a timely fashion. He also flushed three of our water heaters and explained any questions we had. Very happy with this company and will definitely use them again.

Nierde A.

08/12/2020 12:00:00 SA

Everything was as advertised. Fast (showed up in just over an hour). Honest (told me i didn't need some additional work done that I asked about, where I wouldn't have know otherwise). Quality work. Price within expected. They brought masks, booties to keep everything clean, and the parts (garbage disposal) and equipment to carry out the service immediately in case I accepted the quote and wanted it done immediately. Juan and Alberto, thanks!

Kate C.

06/07/2019 12:00:00 SA

Fantastic service. I had no idea my water heater was under warranty, and they called and got me all the replacement parts we needed for free. They even came back multiple times to install different parts and make sure everything was working. Communicative and great to work with!

uyen v.

4/25/2019

The owner was very responsive even late at night. Fernando was the plumber who came to my house within the estimated time slot. He was very professional, thorough and explained everything he was doing and answered every questions. I will be using them again in the future and checking around for different quotes he gave me to fix the problem. If I can't get a lower quote I will be calling back for them to fix the problem.

david y.

4/25/2020

Very responsive and on time. Jose was a great person and excellent craftsman. He did a great job and came exactly when he said he would. I highly recommend Oakland Rooter and Plumbing. They unclogged a pipe, installed 20' of sewer line and replaced old, leaking galvanized water pipe with copper. Impeccably done.

Robin C.

12/28/2018

Contacted Oakland Rooter based on Yelp reviews a few days before Christmas 2018 for a leak under kitchen sink. They gave me an afternoon appointment same day, and Marco showed up five minutes early. I too had a five star experience - problem quickly assessed and a fairly lengthy repair commenced, clean work and zero collateral damage. Marco also gave me valuable advice about my water heater and another plumbing issue. SUPER experience overall. I'll be contacting Oakland Rooter in the near future to replace remaining galvanized plumbing in the house which was the culprit in the leak.

Awesomeness B.

04/07/2017 12:00:00 SA

We used these guys AGAIN on March 31 2017.

Eddie came out and he was.... EARLY. SO AWESOME. He Fixed the issue fast and efficiently and was a gd professional all the way thru.

Will call these guys for any future plumbing needs.

Karen C.

12/07/2020 12:00:00 SA

I needed a reliable and affordable plumber for a few repairs in my home. I had an old water heater on it's last legs, an increasingly leaky drain pipe and then a plastic part in my toilet broke. After talking to a couple other plumbers and finding the estimates to be high and them too busy to give me an estimate for a date to do the work, I called Oakland Rooter. Will and Juan came, checked out everything, made me a very reasonable offer for all three issues and did the work that very same day. When another issue cropped up as can happen with older homes, they were happy to come and take care of it the very next day. I'm still waiting for the estimate from the first plumber and others never even called me back. I will definitely call Oakland Rooter when I have any other plumbing needs for their reliability, kindness, quality products, skilled workmanship and affordable prices.

Scott L.

12/04/2020 12:00:00 SA

Great job installing a tankless water heater: great communication, diligent work ethic, and timely completion and cleanup. Highly recommended!

Douglas P.

9/18/2020

Fast, creative, and responsive. Really enjoyed working with Alex and John. I am already planning to call them for my next job

el a.

11/23/2018

When something goes wrong on a holiday, you just hope someone will answer the phone and come by. Oakland Rooter responded on Thanksgiving and sent a plumber named Eddie the next day, to our property to deal with a leak that was flowing from one floor to the next. He arrived early, which we highly appreciated. He listened well, and provided insight and options. He was attentive to our needs and found the leak quickly. He replaced the pipe, cleaned up, leaving very little trace of the work. We thought the cost was reasonable. We had feared the worst and this turned out to be much less of a hassle and mess than we expected.

Michelle R.

6/16/2020

Called Oakland Rooter and Plumbing to clear 3 sinks and one bathtub that were draining slowly. Was given a same day appointment. Jose Ramos the plumber assigned. Jose showed up on time, was extremely professional and personable and did an outstanding job. I would definitely recommend this company and Mr. Ramos.

M. D.

09/11/2020 12:00:00 SA

This is the second time we've used their services after having bad luck with other companies that give long appointment windows, fail to show up, and other problems. Oakland Rooter & Plumbing are great communicators, set fast appointments, show up on schedule, and complete their work quickly. Definitely will be our go-to plumbers going forward. Thank you!

Daria D.

11/24/2019

We recently used Oakland Rooter & Plumbing for the first time and were very happy.

We had 2 toilets that had been overflowing for a long time and needed to finally get them fixed. I called and Marco was able to come out quickly, he was very polite (met with my husband) and said we needed 2 new toilets. He quoted $600 for them to be installed. We bought the toilets on our own, called back and they were able to come back the same day I called and install them. I really appreciated this as I was have a couple of kids birthday parties soon and wanted the issue resolved. They installed them in less than an hour, and charged the quoted price. I also LOVED that they took away the old toilets for me as well as all of the packaging that the new ones came in, leaving no mess at all. In addition, they wore booties on their boots so as not to get my house dirty, which I really appreciated. Marco was very polite and professional and I was so happy with his work.

We have had the toilets for a couple of weeks now with none of the problems we used to have and are VERY pleased.

One of the best things about this experience is that I got an estimate from a different company before I called Oakland Rooter & Plumbing that provided a couple of different quote options that were much more expensive: 1) remove both toilets, run a snake and replace the toilets for $1,750 or 2) replace our pipes, which they weren't sure how much it would cost but probably at least $6,000 (before going an exact estimate for this they would need to run a camera through the pipes to see what was wrong, for $175).

In the end, we were so happy we went with Oakland Rooter & Plumbing instead!

Angela H.

6/29/2019

We had issues with our water heater, and Ygnacio came by quickly and got it serviced for a competitive price. He is also the nicest person ever! When we had a minor issue after his visit, he came back promptly to address it, free of charge - it was much appreciated. We called him back when we needed to clean out a large drain pipe in our backyard, and again, his team did an excellent job. Thank you!

Charles T.

01/09/2021 12:00:00 SA

I've had Eddie come by my house a few times to help with various plumbing issues. He's very thorough, gives good explanations, and overall does a great job. These guys are my go-to plumbers & I highly recommend them.

Brendan M.

6/18/2019

I'll be going back to these guys with all my future plumbing needs. They were prompt, courteous and patient. My issue wasn't complex but they solved it quickly and within budget, even though they needed to go out unexpectedly to get a part.

Barb W.

07/10/2020 12:00:00 SA

This is the second time that we've used Oakland Rooter & Plumbing at two different houses and I remain as impressed with the second visit as I was with the first. We discovered a leak with our bathtub/shower on Thursday night. By 11 a.m. on Friday, the problem was fixed. Alberto and his team were fast, courteous, and respectful of social distancing. They went above and beyond the call of duty, going to the hardware store down the street to pick up some missing parts and fixing a completely unrelated problem with my sink. If I could give 100 stars to this business, I would.

Mila L.

8/31/2019

I smelled gas leaks next to PG&E gas regulator and called PG&E. PG&E turned gas service off and recommended that a plumber did a pressure test on the house gas lines. I choose Oakland Rooter for their reviews from customers.
They send me a plumber on next day. It was Odilio who is highly skillful and professional. He did a pressure test, found pipe's misalignment and replaced pipes and union. But pressure test showed that leaks still exist. Odilio went under the house in crawl space and found 3 more leaks. He show me video and said that old pipes need to be replaced and resized. He gave me estimate. The next day he spent on installing new pipes.
All leaks were eliminated. PG&E restored service.
Job was done quickly and with quality. Odilio is great! I highly recommend this nice man.

Paula G.

11/10/2020 12:00:00 SA

Fernando, the plumber who showed up on time, was very prepared for safety during pandemic: mask, booties over shoes, respectful of distance. Fixed our problem with two broken faucets in a timely fashion. I could pay over the phone so no in person contact. Office is easy to work with. Highly recommend.

Jessica C.

8/27/2019

Fernando is the best. Honest, hardworking and extremely efficient. He can do anything you ask and is happy to provide useful advice on anything plumbing related. Also reduced my price when the unexpected occurred.

audrey h.

9/14/2018

Great service. Educated me on what work needed to be done. Really great experience. Arrived early too! Thanks Oakland Rooter and Plumbing. Definitely will call you again if the need arises.

Donald K.

11/06/2019 12:00:00 SA

I had these guys do work on my grandma's house. Leaky pipes that were causing water damage got me to call them, plus a sink and bath tub were also leaking. They were friendly, professional and did great job fixing the issues. I thought it would have been longer for all the work, but it didn't take long. The price was great and a pleasant surprise. Highly recommend.

Jane T.

06/09/2016 12:00:00 SA

There must be some sort of cosmic law that requires plumbing disasters to occur on holiday weekends, when a good plumber is nearly impossible to find and ridiculously expensive even if you do.

That was the case for us on Memorial Day weekend when our plumbing stopped dead due to tree roots invading the clean-out pipe.

We'd known about the problem for a while and even gotten estimates to replace the pipe and remove the tree that literally sits on top of it, but on the holiday weekend with nothing flushing, no one was available to do the job.

Then we found Oakland Rooter.

Ignacio was able to come the same day and he proposed a great solution - instead of digging the damaged pipe out of the foundation and removing the mature tree, like others had suggested, he said he could simply reroute the pipe to come out the side of our house and bypass the problem entirely.

Not only was this solution $1000 cheaper than our other estimates, it also spared our beloved tree - a favorite nesting spot for hummingbirds.

Ignacio's crew (Odie and Victor) showed up right on time the next morning and worked their tails off all day to get the job done. Ignacio came and personally inspected everything when they were finished and even rooted our toilet for good measure, just to make sure everything was flowing right.

We are stoked to have a new go-to plumber and can't recommend Oakland Rooter highly enough. Five stars for competency, value, customer service and being all-around great guys.

Gerald B.

8/17/2019

I was knocked for a loop this morning when I discovered water bubbling up in my backyard. It stopped when I turned off the water feed to my house -- this was an plumbing emergency, no water feed. Oakland Rooter and Plumbing was my fifth plumber to call. Instead of voice mail I got Ignacio on the phone. He set up a tech visit between noon and 2pm today. The plumber tech Odi came before 1pm. Odi was friendly, quickly diagnosed where the problem was, and gave a reasonable price quote. In an hour Odi found the leak (a problem with one of the deeply buried sprinkler system plastic pipes). Within the same hour he glued the pipe separation and covered the hole. If only all life problems could be solved so easily.

Lex C.

06/09/2016 12:00:00 SA

Ygnacio is great! After requesting quotes via Yelp from several different plumbing companies in Oakland, Ygnacio responded in literally just 5 minutes. An hour later, he was at my house inspecting a major sewage line clog. He quoted me a very reasonable price that I immediately moved forward instead of waiting to hear quotes from other companies!

He cleared out the root growth from the lateral drain lines, but advised us that due to our old house and faulty drain system, we would probably run into this problem again unless we dig up underneath the house and fix the broken pipes.

He also advised me to take photos of the issues and even offered to put a camera in the drain to capture the problem, so that we have proof to our landlords that the issue was not our fault.

I would definitely use his services again and recommend him to my peers!

merry b.

10/29/2020

I called Oaklane Rooter Solely based on the reviews. I have a hot water heater in San Leandro that needed replacement. I called them from Florida. Long distance, they were outstanding. Both Ignacio and Eddie inspired trust immediately for me. Eddie came out, stayed in communication with me, Replaced my water heater and checked associated parts, did a repair that needed to be done unbeknownst to me, and charged me a reasonable rate. In my experience this is very rare! Extraordinary outstanding service. Thank you both!

Saied K.

08/12/2020 12:00:00 SA

Top notch service. We had 2 recent calls for clogged main sewer line in a commercial building due to disposal of sanitary wipes and on both occasions, the technicians were highly skilled, professional, and courteous. On the first call, the technicians needed a more robust device, but they stayed on the job until the equipment was delivered to them. The second time, they arrived with the more powerful equipment and were able to get the job done faster. On both service calls, the technicians arrived on time and ensured that everything was in excellent working condition and clean before leaving.

Mimi W.

12/03/2018 12:00:00 SA

Fernando showed up on time, wore booties in the house and got to work immediately. He let me know the costs upfront between unclogging my garbage disposal vs. replacing it (it was visibly cracked). He worked quickly and cleanly, even running out to Home Depot to get the replacement disposal. I found the cost reasonable. Would definitely hire again!

Laine F.

10/26/2020

I had a plumbing problem at a rental unit on a Sunday and I was out of town. I sent an inquiry through Yelp and got an immediate response. Chris, the technician was on-site within an hour. Clear communication, professional, fast service at a fair price. Highly recommend.

My H.

7/22/2016

Great service, response time, and honesty. I called around 10am to have a leaking sewage drain examined and fixed. Carlos arrived around 12pm, diagnosed that the bands was the problem and not blockage. Good thing, because Carlos then informed me that sewer drain blockage would have been $175, and replacing the band was $135 plus cost of materials. Includes a one year warranty for the work.

BTW, called another company in an attempt to comparison shop and never got a response. ORPC actually answered my call, provided prompt service, and was honest about the differing fees.

Eric L.

01/02/2019 12:00:00 SA

Great plumber. Fast communication w/Ygnacio, arrived on-time during the 1 hour time window, and got my issues resolved quickly. They also educated me about the issue and looked into a few other plumbing questions I had during the 1 hour appointment. Would definitely recommend!

D H.

4/18/2020

These guys are outstanding! We've had a clogged drain for a few years, and thought it's time to get this taken care of. I called Oakland Rooter & Plumbing as they have all 5 star reviews. They came out the following day, attempted to clear our lines without success, as they were too far gone and clogged with tree roots, etc... They said they would come back with some heavy duty equipment the next day. They worked for several hours and found that the drains and pipes were shot and they'd need to install new pipes and drains. They gave us a quote which included the numerous hours they had already spent during the 2 visits prior. The rate was very fair, and they came out the following day. They carefully sawed our cement patio to make sure it was done in the cleanest most even way possible, showing as little damage possible. The guys were here all day working meticulously to install new drains, and lay cement with texture to cover what they had done. They did an excellent job, far more than we expected. These guys are experts in their field and I would not hesitate to call them again if we need their service. I know why they have all 5 star reviews. Professional & Prefectionists!

Elyas A.

10/17/2016

Great service and speedy recovery and response. I had some plumbing issues but Ignacio was quick to respond and I was up and running in no time thanks guys!.
-Ely from Aria grill

Romin J.

12/07/2020 12:00:00 SA

great customer service very professional and showed up on time l would recommend these guys next 5ime you need a plumber

Ron N.

08/09/2018 12:00:00 SA

Had to get a new hot water heater installed . Called up in the morning and was here putting in a new one a couple of hours later. Excellent service , Andy put the new one in , he did an excellent job , he works very efficiently. I wholly recommend this company for all of your plumbing needs.

Alli W.

7/31/2017

Highly recommended.
-Their office called back within 8 hours, making planning very easy, and the new water heater is of better quality and very effective/efficient (heating water in seconds).
-Sylvester (office manager) is great to work with as we coordinated schedules, and Fernando was so kind and worked so quickly to complete the installation (removing the old water heater, and replacing with the new).
-I'm delighted with Oakland Rooter, and will definitely use their services in the future.

Joseph R.

05/02/2020 12:00:00 SA

Had issues with a clogged drain in the bathroom, requested a quote from Oakland Rooter, and they came in promptly with their next aviailable slot. Eddie came in prepaired with a mask on and booties for his shoes, took the booties on and off as he entered in and out of the house, and was very professional. He got the job done! He also discovered another issue with a pipe under the house while doing an inspection, gave a us a good quote, and is set to come in again next week. I highly recommend Oakland Rooter, ans they are responsive, quick and efficient!

Lance D.

7/24/2019

I've had them out for 2 jobs in the last several months and they nailed both. Both jobs were causing some nasty smells in my downstairs office - a bad DIY plumbing job from the past was the worst of it, but after a couple of months the bad, but different smells were back. Turns-out, our ancient kitchen drain pipe had corroded through completely - standing water, bugs, flies, and rats were having a party in my crawlspace - GROSS!!!

Thank you Odi and Marco for your great work and professionalism. I have my go to plumbing service now!!!

Lora B.

10/12/2020 12:00:00 SA

Fair prices and doesn't try to over sell or over charge for services. Plug was cleared, work was done and has not backed up again so far. I would recommend you give them a try yourself. I will go back to them again for my plumbing needs.

Jessica L.

10/08/2019 12:00:00 SA

This is who you call, and count on to get the job done!
Eduardo thank you so much for your speedy response, keen attention to detail and fair pricing. I also appreciated your knowledge of the old plumbing we have in the apartment and let me know what we'll need to do in the future to keep from loosing water. I'm sure I'll see a difference in my next water bill thanks to you.
Oakland Rooter & Plumbing will be the first service I call when we finally redo that bathroom.

Anna H.

07/09/2019 12:00:00 SA

Unlike the other company from Alameda, Oakland Rooter& Plumbing immediately response and have someone to come over the next day. They come on time and wear shoe covers before entering my house. Wow, that's very sweet, thoughtful and professional! They diagnose the problem, go to get materials they need and back to fix two showers in a short time with a reasonable price. Love their service and thank you!

Caesar M.

11/15/2018

Great communication from Robert dispatching Jose to plug 2 pipes in my basement drain pit. Jose explained what he was doing and tested to make sure those pipes can be plugged up and not cause issues. On a separate call, Robert dispatched Eddie who came out and snaked my clogged lateral and gave me a price break since we had just used their services 2 days prior. Good company, good people and trustworthy.

Sarah R.

6/26/2017

The person who installed my bathtub basically did a shoddy job that resulted in a leaky tub and rattly pipes, but luckily Fernando and his partner came to the rescue!

First off, they responded to my initial online inquiry within an hour and I had an appointment booked for the next day! They showed up on time and identified the problems right away. They were both friendly, honest, professional, and took the time to explain the whole process to me. They estimated it would take an hour...it ended up being longer but that was completely fine because they worked with me on price and stood as close to the original estimate as they could which showed a lot of integrity on their part. I will definitely be using Oakland Rooter Plumbin Co. for all my future plumbing needs! I HIGHLY recommend them to anyone looking for a professional, reliable, and honest team.

Eileen C.

9/26/2019

We recently purchased an older house, and called on Oakland Rooter and Plumbing to help us figure out the hot water situation. Oakland Rooter responded to our request for an estimate quickly, and arrived on time. Ignacio gave us a very competitive estimate for a tankless water heater, and the work was done in a professional and timely manner. Although there was a problem with the heater control initially, his team came back and made it right by actually installing a better control.

Given that older homes inevitably have various problems, we will be calling on Oakland Rooter for future plumbing needs.

Andrea M.

5/18/2020

Jose from Oakland Rooter and Plumbing came to our house the same day we called to run a camera through our sewer lateral system. He went above and beyond by connecting us directly to the Sewer Lateral Inspector and advising us on the best way to fix our existing system ... despite having only been called for the camera scope. He's an upstanding, trustworthy guy which goes far in my book!

Erwin F.

2/27/2019

My review is overdue. A few months ago, I had my old, leaking galvanized pipes replaced with copper. In addition, I had a new toilet and new utility sink installed in my laundry room. After getting estimates and feedback from several companies, I decided on Oakland Rooter. I am so happy with my experience. Odi and his assistant did a great job for me. My impression from first meeting Odi was honesty and competency, and this was the case. The job was done with skill, integrity, and efficiency. I plan on hiring Odi again for my future plumbing needs. Very grateful!

Ana L.

9/17/2020

I am so pleased with Oakland Rooter! I have used them twice and they are quick to respond when I call or submit an inquiry through their website. Their prices are also very reasonable compared to other plumbing services. The guys are always pleasant and very knowledgable. This most recent job required replacing leaky pipes underneath my kitchen sink. Juan and Jose (Luiz) came out. Again very pleasant professional gentlemen, they replaced the pipes in a timely manner, they did quality work and left my kitchen very tidy. Kudos to you both. I highly recommend Oakland Rooter! :)

Steve I.

06/03/2017 12:00:00 SA

Only people I called who actually answered the phone. Came FAST on a Saturday morning. Snaked the line, fixed the problem, picked up and left all before any of the six other companies I called even managed to call back.

Friendly and quick, I would use these guys again.

Jennifer B.

09/04/2018 12:00:00 SA

These guys are so no nonsense and great I would come up with plumbing problems for them to solve, if only I lived in Oakland. From LA, I had to hire someone in the east bay to fix some stuff at my mom's house. Another Yelp 5-starred company I called said it would be 4 days before someone could snake the drain, and it would be $59 up front for the service call, needed a credit card up front and when I asked about hooking up a gas log burner to the gas line in my mom's fireplace while they were there, was told it would be another technician who would have to come and that would be a $129 service call up front. SO I called Oakland Rooter. All they needed to know was the address, and BOOM, Eddie were there the next morning first thing, exactly on time. Snaked the drain and hooked up my mom's gas logs just in time for fall, all within 2 hours and even with the complication of the wrong sized valve or something where they had to go under the house (which is no easy task since the house is suspended on the side of a freaking cliff.) The price was right ... way less than I thought it would be .. and you get so much more than what you pay for. These guys are boss plumbers. THANKS!

LouandRonnie H.

08/02/2016 12:00:00 SA

If I could give more than 5 stars I would. My sewer lateral was clogged for 3 days. I tried clearing myself to no avail. A couple of neighbors also tried to help.
At this time I knew it was time to bite the bullet and call the pros. Fortunately I found Oakland Rooter. Thanks to Ygnacio and his team. I can finally flush.

Andrew H.

06/01/2019 12:00:00 SA

These guys are fantastic. I had three plumbing issues out of my league and in all three instances they serviced me within 24 hours. It was unbelievable.

6 of us live in a 2-1 so if anything goes down, its a real problem. Within 6 weeks we had a washing machine drainage leak, old pipes tub leak, and hot water replacement. Each left us in a 24 hour panic.

These guys stepped in and fixed all three issues fast. While it isn't cheap to service these in succession, it's wonderful to have a company that understands its clients needs and is responsive. Each plumber was punctual, friendly, and fair.

My only regret is not scheduling plumbing maintenance proactively. So I get 1-star for that. In the meantime, these guys are my go to for plumbing service. 5 stars!

Victoria K.

05/08/2020 12:00:00 SA

Odi replaced our main water line. He was efficient, fast and reasonably priced. He also did a terrific job cleaning up.

Paul Z.

6/30/2020

Amazing job clearing out my garage sink yesterday! They went above and beyond and I highly recommend Oakland Rooter and Plumbing. Thank you Alberto!

Veronica H.

7/24/2016

A neighbor recommended Ygnacio so I called him and scheduled an appointment for the following weekend. We had a re-tiled shower floor that need the drain to be installed. It required cutting the tile to fix the drain. We also had to fix part of our ceiling and wall due to a minor roof leak and my neighbor had said that Ygnacio was very good with drywall. Our ceiling was plaster.

He can his partner Odi came by on Saturday morning, and assessed the work and gave us an estimate. Odi said he could do the work right then on the spot. It took him a few hours that morning and when done we had a shower drain and wall/ceiling fixed. Yay! He left the work space very clean though there was some residual dust and debris around the ceiling work.

Overall, very pleased with the work and responsiveness!

Steve J.

10/31/2019

Have had to engage their services twice now. When we moved into our house, we had a number of little fixes and tweaks we wanted to make. They turned up and completed everything in a very timely manner and to a high standard.
The second time was a call out for a blocked drain. They again attended very quickly and even were able to send a second technician that was required on the same day. I can't fault their workmanship or customer service.

Faye M.

5/17/2019

Thank you for the prompt and excellent service! Eduardo Navarro came to my rescue. He was very polite, courteous and did a great job pulling out the broken hardware in my tub which was preventing the water from draining out. He tirelessly worked the 700 snake machine. Had he given up there would have been a need to cut through the sheetrock in the garage to access the water pipes which would have cost significantly more. Eduardo provides excellent service. I highly recommend this establishment and thumbs up for Eduardo Navarro!

Angelica M.

09/06/2020 12:00:00 SA

We had what started as a leaky bathroom faucet, tried to fix it ourselves, and it went awry. Called these guys and they were easy to get hold of, schedule, and called me when they were able to show up earlier than planned, which was much appreciated. Fernando went above and beyond to provide great service and installed a new fixture for us. Works great. I highly recommend them!

Scott A.

3/16/2016

The provided exactly the service I needed, when it was needed most. I called late Friday evening needing to schedule cleanup of the lateral line. They showed up on Saturday morning, throughly cleaned out some troublesome root growth, and made sure everything was flowing well. Work is guaranteed.

Really nice guys, local to my neighborhood, and reasonably priced.

Steve N.

09/03/2020 12:00:00 SA

Alberto from Oakland Rooter was knowledgeable, polite, fast and got the problem resolved. Arrived in the middle of his time window on a last minute same day call. Highly recommended!

Sarah W.

01/10/2019 12:00:00 SA

I cannot say enough good things about these guys. As new homebuyers in the area we needed a plumber to help with what we thought was a broken water heater and some leaky faucets. Ygnacio was fast to respond, came and evaluated the situation and had his team over to fix everything within 2 hours. We liked working with them so much we had them take a look at our bathroom and give us an estimate for a complete overhaul. The thing was we were 3 weeks from our due date with our son and needed it to happen at lightening speed. The guys worked tirelessly and got our dream bathroom done before his arrival!

We were so happy with the result and how smoothly the renovation had gone we had them come and do our kitchen a couple of months later and now we are the proud owners of a GORGEOUS kitchen! One of the hard things about living though a renovation is having people coming in and out of your house but these guys were a joy to have around and we now consider them friends.

No job is too big or small for these guys and we feel so lucky to have found them!

Also Ygnacio is a dog whisperer, one of our dogs makes a squeal of excitement we only have ever heard her make when she sees him so your four legged friends will love them too!

Yang T.

4/25/2019

Eduardo Navarro came up and fixed my garbage disposal in 5 hot minutes. It was super easy. Plus their time estimate was spot on.

Patrick N.

8/26/2020

Arrived well within scheduled window, got right to work, and cleared the clogged drain with 25' of snake. Cleaned up nicely. Will call them again!

Roger S.

01/02/2019 12:00:00 SA

Far above exceptional service. Odi came by to provide an estimate on a challenging slow water leak behind my kitchen wall. He was very detailed in the explanation and made sure I understood his thought process from the mind of a plumber. Their prices are very affordable with no hidden charges.

Upon arrival of Odi and his team the following day. He was able to pinpoint the leak and fix it very quickly. I was amazed with the quality of work they did so efficiently.

Not only do they do great work at competitive prices, but they do the work with an upbeat, happy, and friendly attitude. I have to give bonus points to Odi since he was extra quiet when working on the interior panel. He was sensitive that I had newborn who was napping off and on.

I highly recommend them for any type of plumbing job. I will be utilizing their services whenever needed.

Darren N.

01/10/2018 12:00:00 SA

I scheduled a visit with Ygnacio to check out a leak I'm having with one of my toilets. I also inquired about potentially upgrading my water heater and sewage ejector pump.

It was disappointing when Ygnacio and his team failed to show up on-time during their scheduled 9-10am window. He called me shortly after 10am letting me know they were behind and that 11am was more realistic - understandable, things happen.

I then receive a call at 11:30am saying they were still another 10-15 minutes away, by that time I had to go to work so I asked them not to come. Ygnacio said all the right things, how can we make this right, and rescheduled for 5pm volunteering a discount for their services as an apology. Sure, I'll give them a second shot.

5pm rolls around, no phone call and no plumber. By 5:30, I still haven't heard/seen from them and at this point my disappointment has turned into frustration so I'm leaving the house to run errands. Sorry, I hate to give a business a bad review but this was your first impression and you failed, 3 times! How am I supposed to be confident in your services if you can't even show up?

Alien P.

06/08/2021 12:00:00 SA

great experience with jose and juan today! very professional, helpful, and communicative. went the extra mile to investigate the root cause of the issue, and delivered an honest assessment. would definitely call this outfit again if i have future plumbing issues.

Delores F.

8/22/2019

Professional, competent, ethical. Eddie has been to our home twice to repair 5 different plumbing issues. He explains what's needed for each job and the cost. After he has my agreement he works efficiently and competently, fixing the problems. Very respectul of our home. Eddie proved his integrity when he wouldn't unplug a toilet that I insisted was plugged. Bear with me as I explain: it had been plugged for 3 days and my husband had used a plumber's snake repeatedly. I believed my husband's effort was to no avail. However when Eddie tested the toilet it flushed, no problem. I wanted him to work on it anyway. He kindly explained there was nothing to fix. He could have gone though the motions of unplugging and charged me. I wouldn't have been the wiser. This company is five star and Eddie is exemplary.

Maneesh S.

10/08/2018 12:00:00 SA

Great experience with this company. Called them for a garbage disposal problem - was humming but not processing garbage. They were on time, made a quick assessment and had my garbage disposal unclogged and working good as new in no time. Highly recommend Oakland Rooter!

Becky G.

10/07/2018 12:00:00 SA

I discovered a small water stain on my living room ceiling. I contacted Oakland Rooter and Ignacio responded within an hour. Oakland Rooter quickly scheduled an appointment and Andreas - the plumber - came to my home on time. Andreas took the time to examine the issue and provided a recommended fix. I really appreciated Oakland Rooter's professionalism and efficiency. Thank you Oakland Rooter!

Mathew A.

8/15/2020

Very fast, friendly and efficient. Dug a trench through my garden and made certain everything was put back just the way it was.

Holden C.

3/23/2019

Fantastic company, will definitely have them on my list from now on. I had several guests staying on my property over the weekend when the hot water heater stopped working. I called 7 different companies and all of them told me their available appointment was a *week* away.

By the time I called Oakland Rooter & Plumbing, I was pretty frantic. Ygnacio picked up the phone quickly and within 90 minutes, Marco showed up at the house to diagnose the problem. He was knowledgeable, clearly explained all the options and the potential cost (which was very reasonable). He was able to replace the water heater the same day.

I really appreciate the high quality of customer service provided and their ability to fix the problem quickly. They should be in business for a long time seeing as how they seem to be the only company who can actually respond to urgent situations.

Rino L.

08/09/2019 12:00:00 SA

I would give 5 stars, but feel compelled to rate down to 4.
The good:
Marco from Oakland Plumbing showed up on time, was a very nice person, knew what he was doing and obviously cared a lot about his customers and was very courteous. Once we had agreed on the scope of work (faucet & shut off valve replacement (3), insinkerator removal/p-trap replacement), the work was done efficiently done and took approximately 2 hours.

I rated 4 because it took 2 separate trips to the plumbing supply store to get all of the necessary parts and the 2 trips added ~ 2 hours to the total time. I realize one cannot have all of the parts, but the second trip added additional time. Also i had to have OP back as my refrigerator line connection to the valve had a small leak (they came next day and repaired at NC).

I would use then again, but would ask that they make sure to have all the parts.

Penny S.

11/26/2018

Amazing job! Amazing people! Great customer service! Fixed my plumbing issue quickly. Will call them again for other plumber situations. Definitely will recommend to family and friends!

David T.

03/10/2016 12:00:00 SA

This team has exceeded my expectations, not once, but twice! These guys extended their service by simply making adjustments to their schedule to ensure that one of their members could respond to a last minute call, a non working water heater. Upon arrival, I had the pleasure of meeting Ignacio, a service worker who was extremely professional and simply displayed his knowledge by quickly diagnosing the problem, already having the needed parts in hand, and repairing the issue all within an hour. In essence, the biggest incentive was that their price was much cheaper than their competitors!

Anyone looking for a fast, and professional repair, please look no further, these guys will exceed your expectations as they have for my family and I. I will continue to rely on this company as long as they are around!

Thank you Ignacio!!!!

Manny H.

5/19/2020

Ygnacio and Juan responded right away and was able to come right away the following day to work on a leak in our kitchen leak. He knew right away how to fix it, gave me a super reasonable quote, and 10 minutes later, all was good.

Tom E.

2/23/2019

Came and fixed our water heater within 3 hours of calling them on a Saturday morning - lifesaver! Replaced the thermocouple (had been identified by PG&E's tech). Cost was reasonable, I think about $150. A couple other places had quoted $300+ over the phone.

Dare P.

7/18/2019

Simple problem - toilet wouldn't stop flowing. Called, Marco came next day at agreed upon time, had the right parts, bada bing, bada boom, done. Friendly and efficient. Also fixed two sink drains. 5 stars.

Erika B.

7/25/2020

Highly recommend Oakland Rooter. Our main water line was leaking in our front yard near the foundation. We reached out to Ygnacio on Yelp and he responded almost immediately to arrange for site visit and estimate. Odi and his team were on time (wearing masks and observing distancing), assessed the extent of the issue by digging a small trench, and provided an estimate and description of the work involved. They were able to start the next day, a Saturday, which was a big help. They completed the job quickly, were careful to preserve the plants and flowers in the area, and thoroughly cleaned up all debris. We'll be in touch with them again for future work.

Paul L.

10/20/2018

I just bought an older home and it needed a new water heater, a new drain pipe (the old one was cast iron and was rusting out), and a new washroom sink drain. A guy came out to have a look and gave me a competitive quote on the spot. They got the work done in one day. Additionally, the owner has been very responsive for messaging. I'd definitely use them again.

Sean S.

11/21/2020

Absolutely love the work that Jose did. We needed to repipe multiple bathrooms in our house, as they still had the original galvanized iron water pipes from 1932 when the house was built, a pretty big project. Jose came into the house, pulled all the old galvanized iron pipe out, and repiped with copper over the course of a week, all by himself. All work was done in November 2020, during the height of the COVID epidemic, with an eye toward safety and social distancing the entire time Jose was working in the house. Jose worked his tail off the entire time he was here, did stellar plumbing work, and then patched all the drywall and plaster that needed to get fixed after putting holes in walls and ceilings throughout the house to pull the pipe. He even went through the house and did the best job he could cleaning up all the dust and debris when the work was finished. He kept us informed at all times regarding the status of the job, always did exactly what he said he was going to do, and even went above and beyond several times to make sure we were happy. Oakland Rooter wasn't the cheapest bid we received for the work, but we decided to select them because of all the positive reviews on yelp. I'm super glad that we did and the exemplary service was well worth the marginal extra cost above the bids we received from other plumbers. Jose deserves every one of those reviews, and we'll happily be returning to Oakland Rooter anytime we need plumbing work done in the future.

Ross T.

07/01/2019 12:00:00 SA

We purchased a home and had three issues that needed to be worked out:
1 - leaky drains in the custom concrete master bath dual sink
2 - potential leak in guest bath tub (inspection showed old water damage)
3 - toilet in one bathroom burped when the other was flushed

We called another plumber first, who sent a technician out and gave us a total rip-off quote for all three items (will post under that plumber's page). I ended up fixing the drains myself but called Oakland Rooter & Plumbing for the other 2. They set up a time for Eduardo to come out that worked for us and when he got there he was exactly what you want in a plumbing technician. In addition to his expertise, he was respectful of the house (booties on) and very courteous.

Eduardo jumped right in...checked out the tub drain from the surface then immediately went crawling under the house. He did a thorough inspection from underneath of both the tub and toilet issues and when he came up mapped out our piping and clarified that everything looked great...the remodel contractor appeared to have replaced everything correctly and there was no longer any leaking. He further explained that the toilets were back-to-back and the burping issue could only be solved by re-piping or by getting less powerful toilets. In the end there was no work to do so the office charged us only for a service call. The peace of mind of knowing that the tub is in good shape and the toilets are a bigger project for another time was worth it. And now I also know exactly who I'll call.

I can't recommend this place (and Eduardo specifically) enough. A perfect experience.

Chaojie H.

08/02/2016 12:00:00 SA

I have problems with my shower-head and the faucet. There is no water comes out from the shower-head. Cuz I have school from 9 to 6pm, I called couple plumbers for help, but they don't offer before 9 or after 6. And I find them, they are so nice, and come in the early morning next day.

They did a very quick job, they went to the shop, and came back replace the shower-head and the faucet in an hour. They are very nice and professional, and they did not charge extra money, due to i am a student, they just charged me a very reasonable price.

Highly recommend!!!!!

Suzanne P.

6/13/2018

My kitchen sink was clogged. Ygnacio was the first to respond to my Sunday afternoon request for a quote. He arrived Monday and fixed the problem. The service was professional, prompt and effective. In short, Oakland Rooter lived up to it's five-star reputation. I will definitely use them again.

Jack C.

06/06/2018 12:00:00 SA

Great service and very responsive. Called Oakland Rooter at 8am, got a quote and they were able to come out the same day late afternoon to see what may have been backing up both my bathrooms. The plumber was able to figure out quickly that the backup was probably from the main line that the HOA most likely taken care of already. When I asked if there was a fee for them to show up, the plumber said there was no charge and that the visit was considered a quote. On top of that, the plumber was able to answer some questions and show me how to clean out my sink faucet. Would definitely call them the next time I need any plumbing services.

Wayne S.

7/19/2018

These guys are great!

They came out and fixed what I screwed up, quickly and efficiently for a fair price.

Service was curious and professional.

Will call them again,

Wayne

Carly M.

06/03/2018 12:00:00 SA

We were surprised by a plumbing need late afternoon on a Sunday and Oakland Rooter answered the phone immediately and were able to be at our condo within the hour. They did a great job, cleared out our backed up shower drain, and were out in under a half hour. I luckily have not had these kinds of problems many times in the past so I have no idea the going rate is for a plumber, but for how fast, kind, and effective they were especially on a weekend, my husband and I were more than happy to pay their fee. Highly recommend.

Russell K.

10/27/2017

Beware.. quotes more work and $$$ than what is needed to solve problem.

I was impressed by the high ratings, but this is what happened to me. Pipe leaking inside of wall from kitchen sink. Their solution was to replace the entire exterior vent stack between the T where the sink drain connected and the lower pipe going to the sewer main. The quote was $800.

My friend looked at the problem and thought the issue was just the pipe between the vent stack pipe T and the sink trap. He was right. The pipe between the T And sink trap was corroded near the T. One hour later and $20 in parts, we fixed the leak ourselves.

Changing the vent stack and reconnecting the Sink pipes would have solved the problem, but additional work is not necessary.. Oakland rooter should have looked at the easy fix first.. and if necessary do the other work. Beware!

J Z.

06/10/2019 12:00:00 SA

They were at my house within an hour of calling and Eduardo was able to diagnose and resolve my problems very quickly and professionally. Great plumbers!

Wi Kian T.

07/06/2020 12:00:00 SA

This is my 2nd review for this excellent company. Water heater was leaking, texted Marco and gave me a temporary solution and also setup an appointment for the next day to fix the leaking issue. He came on time and as always very professional and friendly. He took care of the problem very efficiently. Do not hesitate to call them for you next job.

Trish V.

11/30/2019

Hot water would not turn off in the shower due to a broken valve. Shut off the water to the house and called Oakland Rooter & Plumbing. Ygnacio answered...on a Saturday! They fit me in to their already busy schedule. He face timed me to walk me through how to turn off only the hot water. He clearly explained how to do it, but then came by himself to shut it off (shut off valve wasn't in the easiest place to get to). He did this so I would have running water in the house since the technician wouldn't be able to come until later in the afternoon. The technician, Jose, was able to stop by earlier than scheduled and fixed everything. Would definitely recommend these guys and use them again! Thank you Ygnacio, Jose, and Oakland Rooter for saving my Saturday!

jack s.

8/15/2020

José came and finished the job with another worker in one day as promised. They were hard working and very honest. Would use for any plumbing situation again...

Suni J.

5/16/2017

I called at 8 in the morning, hoping I would not have to take a full day off at work. I was pretty sure my repair was minor.
The man who answered the phone was beyond courteous and polite while he asked for my information. He said someone should be out within the hour. I then recieved a follow up text confirming that Eddie was on the way. Eddie was there as promised and quickly replaced my filler tube.. Eddie was very professional and very courteous. The price was much lower than I had anticipated, so that was just icing on the cake. What a great company!

Elle C.

12/30/2017

all of a sudden we had no hot water, we had 3 different plumbing business take a look. Two quoted us almost 2k to replace our water heater, when Odi took a look, he needed to fix something inside our water heater which was caused by a recent reset of our circuit breaker. It worked and we didn't need to pay 2k, thankful we didn't need to replace our heater. We also asked them to fix our leaky sink and weak shower and though they were busy, they were able to complete and they were in communication with us the whole time. Will definitely call them again for any other plumbing needs, hopefully not anytime soon though.

Peter C.

8/27/2018

These guys were great! We had a last minute issue with our hot water heater and after getting one quote for $489 from another company, Oakland Rooter came the same day and did the same repair for $185. Would definitely use them again for any plumbing needs.

victor s.

6/14/2018

We had a plumbing emergency over the weekend. Eddie was able to come out fix our issue. He showed up within the time he told us and quickly was able to diagnose and solve our problem. He was VERY professional, polite, and narrated everything that he was doing which is a nice attribute any time someone is working in your home. Definitely calling these guys for any future needs. Quick and easy!

Ken-ichi U.

05/02/2018 12:00:00 SA

I called Oakland Rooter for another clog a few weeks ago, and they were again prompt, polite, and professional. This time the drain started exhibiting the same problems the evening after the fix, so we called them up and they were right there the next morning to address the problem, free of charge. I especially appreciate how everyone they've ever sent out has taken the time to explain how the pipes in our building are oriented (which are connected, which aren't), and how that can contribute to potential problems.

Tex T.

10/14/2017

Got to hand it to Odi and Oakland Rooter, about the best plumber and plumbing company I've ever dealt with. They did a great job on the plumbing in our shower stall.

Backstory: Tile in our shower stall was falling off the walls. Tile contractor came over and took off all the tile and backboard, etc., only to reveal a whole lot of rotted wood and some ancient plumbing. This is about the plumbing.

First, we had one of those large plumbing companies come over to give us a bid. At least they showed up! They had automatic email and text reminders, a uniformed plumber with an iPad, a big blue plumbing van with all the fixin's ... and (after a lot of work on the iPad) a gigantic price tag to go with it all.

Then Odi from Oakland Rooter shows up. No iPad, just a whole lot of expertise. Takes a few minutes to come up with a price that's a fraction of Fancy Plumber's.

To summarize, Odi did an excellent and clean job on the pipes and valves (the carpenter who showed up later made that assessment), and offered to come back to deal with any issues, including installing the fixtures once the tiler was done.

And throughout, he responded promptly any time we communicated with him. Can't ask for more.

Tony H.

04/05/2020 12:00:00 SA

First class service, and creative in finding the roto-route that was the least invasive. Prompt, too!

Chris F.

05/03/2019 12:00:00 SA

Let's face it, no one really wants to call a plumber. Had planned to put in a new toilet, but found a nasty leak under the house involving the toilet elbow joint. I did a search for Oakland Plumbing, and the reviews for Oakland Rooter & Plumbing are impressive. Called, left a message and received a call back within 5-minutes. Scheduled an appointment for an estimate for the following day. Marco - on time, incredibly personable and competent, explained exactly what the problem was, what was required to fix the problem and provided a quote within approximately 15-mintues.

I'll be frank, I did very little further investigation for other bids, as my plumbing issue was somewhat urgent (only 1-bathroom!). Scheduled the repair for Thursday, 5/2/19 (yesterday). Marco was scheduled to arrive between 9:00 am and 10:00, but called me to let me know he would be running a little late because he was assisting another plumber with a job - ETA: 9:30 am. Ok, still in the window I was given, we're good!

Marco arrived, sure enough at 9:30 am, and banged out what I would consider a fairly major plumbing job in 3-hours, all while my Shepherd/Cattle Dog mix was peering over his shoulder inspecting his work. Piping under the house fixed, new toilet installed - back in business. ;) I've added Oakland Rooter & Plumbing to my phone, as well as Marco's cell. No hesitation, like a lot of others, to recommend Oakland Rooter & Plumbing.

Big thanks to Marco, appreciate all the work you did yesterday!

Wade W.

4/24/2019

These guys came out the very next day after we contacted them. Found that the lines were just not seated correctly under kitchen sink. Quick fix and did not charge us but for the visit. Highly recommend and we will be using them again for our vanity change out.

Marie B.

11/22/2018

Wow! My jaw is still dropped...
I had plumbing issues last night (thanksgiving eve)... A toilet wouldn't stop running, even after turning off the valve on the wall... I frantically got onto yelp and messaged Oakland Rooter and Plumbing seeking assistance!!! Within 5 minutes of reaching out, I had a response and an appointment was made for THE NEXT MORNING! THANKSGIVING MORNING!
Marco arrived promptly at 9, diagnosed my issue, and fixed it within the hour... All on a holiday! He was professional, competent, and kind.
I will use and recommend this company for as long as I live in the Bay... (25+ years thus far)

Feel lots of gratitude, thank you Oakland Rooter and Plumbing, thank you Marco

irene n.

12/05/2017 12:00:00 SA

Ignacio and his guys were great. Fast, efficient and always kept us in the loop if they were running late. We used them twice within one week--we have a rooter emergency for our disposal the weekend after Thanksgiving (clogged disposal) and they came out right away on a Saturday and fixed the problem. We then had another unrelated problem the next week with our water pressure and Ignacio came out and fixed it for us. I would use them again.

Randy M.

06/09/2020 12:00:00 SA

The guys from Oakland Rooter responded quickly to my request for a quote, accommodated my schedule in setting an appt, were courteous, efficient, and effective in addressing my plumbing repair. Fair price; I would hire them again.

Maria G.

03/11/2018 12:00:00 SA

Eddie stopped by to take a look at my damage in the ceiling and he was punctual and discovered the issue quickly. Very much appreciate the effort

Kelsey M.

06/03/2020 12:00:00 SA

Oakland Rooter & Plumbing saved the day when another plumbing company failed to show up as planned. The team arrived to the appointment on-time, was respectful of our space and quickly addressed our plumbing issue. I will only using Oakland Rooter & Plumbing in the future!

Christopher F.

11/04/2017 12:00:00 SA

Within two days of writing the review, I got a call from Oakland Rooter. They apologized for not responding to my messages and came back to fix the toilet that same day. No more leak! Their team of plumbers are all great guys. I highly recommend them. Ignacio does great work and is a very cool guy.

Steven H.

1/20/2020

Called them for a sink leak around May and it seemed to have fixed the issue until a few months later and started leaking again from the same spot. Tried them again and they came through with new parts and also didn't charge for the 2nd time around. Highly recommend these guys! Friendly and professional from the dispatcher to the plumber. Don't hesitate to give these guys a try.

Royah T.

1/15/2020

Jose (Lopez) was amazing! He provided a quote for a job that 4 other plumbing companies didn't want to take the time to do. They preferred the quick fix as opposed to the long-term fix. Jose provided both options and agreed to preform the long-term fix for me. He worked so hard and put in long hours to complete the job before the new year. He really is a hero in my book and has my business for as long as he wants it! Thank you, Jose!

judah m.

10/12/2018 12:00:00 SA

They were able to send someone out same day, he arrived at the beginning of the time window they gave me (!!), he was professional, courteous, and quick. Their charge seemed reasonable, I'd definitely contact them again.

Jenny M.

9/14/2019

Had to replace our water heater. Got quoted 9k from someone. Someone else said they'd charge us $2500 just for permits. These guys did it for $3500 and advised I get the permits myself to save money, which i did. On a Saturday our faucet broke and they fixed it the same day. I would use them over and over.

Marilyn C.

03/06/2019 12:00:00 SA

Marco called an hour before our appointment and was available. He picked up our new toilet at Home Depot, snaked our blocked sewer drain, installed the new toilet, cleaned up the mess, and took the old toilet away!
I could not be happier! Cost was reasonable.

Philip L.

03/03/2019 12:00:00 SA

Sergio came at 9am on a Sunday after I contacted him late the night before. Because it turned out to be only a pilot light re-light with no repair required, he charged me less than the quoted amount. However, he had come prepared with a new thermocouple if that repair was required. Courteous, prompt and personable, I highly recommend him.

Brenda S.

5/18/2020

Ygnacio just left and we are so very happy with the service he provided. Not only did he respond to our cry for help the next business day but his service was excellent. This company deserves 5+ stars and every review praising their service is true. He went above and beyond because he wants to provide top customer service. Thank you so much Ygnacio for the care you provided. We will definitely call you the next time we have plumbing issues as well as recommend you to our friends.

Brian D.

2/26/2020

Called about a backed up washing machine and got an appointment right away and they even came early. Eduardo Navarro was very polite and professional and got the job done. Very happy with the service.

Deborah M.

09/11/2018 12:00:00 SA

Oakland Rooter is phenomenal! Eddie and Juan came over just one day after I asked for help on Yelp. They gave me a fair price and scheduled me in two working days. They have now completed the job of replacing entire shower value and fixtures and two sink fixtures. It was like butter. The arrived this morning on time, and finished almost 2 hours early! They were clean and efficient. I will definitely use again for any plumbing issues/installations in the future.

Barbara N.

09/09/2018 12:00:00 SA

I needed to get a kitchen sink snaked in an apartment on a Saturday. Oakland Rooter answered their phone and someone appeared in less than half an hour. The serviceman called with a quote, as requested, then got the job done right. It was not cheap but then plumbing is not cheap--especially on weekends.

KC R.

09/08/2018 12:00:00 SA

Just had Odi come out to look into a hot water pressure problem in the bathroom. He solved the problem in an hour and we have better pressure than before! He was really friendly and the service was quick and painless. Would definetly recommend to someone looking for a good plumber!

Gary I.

7/15/2019

Needed to install a seismic gas shutoff valve. They were quick to respond with a quote and Eddie came out the next day for the installation. Very prompt and professional. Would hire again.

Ben Z.

09/03/2018 12:00:00 SA

Labour day morning we woke up to the sound of flowing water where there shouldn't be flowing water. After a cold shower, I discovered that there was no hot water. Now fully awake I checked the water heater to discover water outside it instead of, more appropriately, inside it.

We called a number of plumbers and Oakland Rooter and Plumbing were able to send a van out in a couple of hours. They came, they saw, they quoted. The price was very good compared to other estimates and we said yes.

Odi and Juan re-appeared with the new boiler an hour later. A further hour and a bit after that it was installed and the old one removed. Everything was cleaned up afterward and 'presto chango' we have hot water again.

Odi even fixed the door to the water heater closet area which had been immobile (mainly due to lack of use I guess as I don't normally stick my head in there very often) which was kind of him.

All-in-all, a good job professionally done for a very fair price.

Esteban S.

12/24/2019

Oakland rooter came today on time and prepared and super helpful with a really tough rooting job for my toilet in a 1924 building. I appreciated their professionalism and trying the simpler solutions first and when that didnt work considering other options until the job was done. Tenacity and great service and cleaned up afterward. Thanks!

Deidre Q.

09/04/2017 12:00:00 SA

Fantastic work. I needed to replace the fill valve on my toilet so called these guys. They showed up within an hour & finished the job in about 10 minutes. Affordable. And friendly too. Would recommend.

Mark A.

5/31/2017

Super frustrated with this plumbing company. They forgot about our appointment window, asked for a reschedule, and forgot a second time. I can't speak for the quality of their work.

Jenny T.

12/21/2019

I called in the morning and they were there within 2 hours. Eduardo was professional, quick, and he explained everything in a clear way and gave me the options before proceeding. An excellent experience and I am making Oakland rooter and plumbing my go-to plumber from here on out

Christina W.

12/20/2019

Eduardo is the VERY BEST!! He's done multiple jobs for us -- installed a water heater with power vent, helped us through a major leak, replaced two toilets, and just tonight helped us with another minor leak (it's been a rough year with water for our poor home). He is always so professional and knowledgeable... he brings about comfort in stressful sithations. Prices are fair and the work is impeccable. Highly recommend Oakland Rooter... and suggest you ask for Eduardo!!

Anita W.

8/14/2018

I was very pleased with the work that Eddie performed on my plumbing problems. He was prompt, professional, and very knowledgeable.
I will definitely use this company again
Great job!!!!!!

Luis D.

08/12/2016 12:00:00 SA

Came out same day and changed my water heater.
Fair price and they got rid of the old unit. Thank you.

L G.

4/22/2020

In the time of COVID... our sink clogged and I found Oakland Rooter, the person I spoke with was courteous, timely, and had an appointment for that morning. The plumber was prepared and professional. He wore a mask, gloves and even had little booties for his shoes. He was able to snake our sink and the bathtub which also needed some attention. He even fixed the knobs on our bathroom sink, which I could not put on straight after changing the washer. I would definitely recommend these folks. The first clog was just over $200, and the second clog was another $99, the whole sha-bang was 320 total not too bad.

Barbara C.

4/22/2020

Oakland Rooter & Plumbing was terrific. It was easy to set up an appointment. Marco arrived right on time and completed 2 jobs in less than 45 minutes with parts he had in the truck. He couldn't have been nicer and I couldn't be more relieved!

Tripp B.

4/24/2018

Ygnacio responded within minutes to a request for quote at 9pm and had one of his guys there the next morning to fix our urgent plumbing need. Awesome customer service!

Theresa J.

4/24/2018

This was my first time looking for a plumber and I was hesitant to call anyone! I wanted to look for someone local and Oakland Rooter popped up on Yelp and Nextdoor, so I gave them a call. They were able to schedule a time that worked out for me (while my son was in preschool).

Eddie was very professional and took the time to explain/answer all my plumbing questions. My rental house had a clog in the guest bathtub, washing machine drain, and kitchen drain. The kitchen drain took longer than expected, and Eddie had to leave for another appointment, but he assured me he would be back later in the day. Before he headed back to my rental property, he gave me a call that he was on his way. He finished clearing the clog in the kitchen drain and repaired the drain installation that was done improperly by the previous owner. Before he left, he did a walk through under the house to check the condition of the rest of the plumbing. That's when he found a giant hole in the master bathtub in which water was draining into a giant puddle under the house. He told me he would be back the next day to replace that drain, and again, he was very punctual. Don't let Eddie's young looks fool you, he is very knowledgeable in his field of work. Highly recommend Oakland Rooter to anyone that's looking for a plumber.

Egan B.

6/20/2017

Great experience. Very nice technician and they were super responsive in setting up the appointment on here. My issue turned out to be something very trivial and he was able to help. I will certainly be back when I have a more serious issue.

Ruby G.

4/13/2020

I really can't say enough good about this company and Ygnacio, Marco and Odi, specifically. Kind, friendly, professional, extremely competent, good listeners and communicators, true to their word, attention to detail and a very fair price for their work. They did both a toilet repair and a leaking sink faucet replacement that got tricky. These things also both happened during the current shelter-in-place order and they wore masks, booties and gloves while doing the work. Lovely people, excellent work!

Jason S.

1/24/2018

Thank you Eddie for your quick, honest, and thorough help with the emergency replacement of my sewer pump. I discovered two things this past Sunday: (1) my home has a sewer pump, and (2) it had burned out sometime in the past week and poo-poo water was overflowing under my house! I was amazed when Oakland Rooter answered the phone on a Sunday. They quickly came out and confirmed my fear - that I'd need a new pump. They returned the following day once their suppliers were open and made the replacement. $1200 later - $600 for the pump and $600 for labor - I was back up and running. Thanks for the quick and reliable work!

Roman N.

04/05/2018 12:00:00 SA

These guys were the quickest to respond of 4 companies. Eddie showed up and was a lifesaver. Good work by a good guy and brought value to a stressful situation. Thanks guys, you will be the first my friends and I call when we need a plumber!

J C.

04/10/2020 12:00:00 SA

I called them based on their yelp reviews and the reviews are well deserved. Oakland Rooter & Plumbing saved the day for us. I sent them a message through Yelp and Ygnacio called me soon after to set up an appointment. They offered a number of appointments that same day and communicated well throughout. Alex sent me images of the problem, resolved it and reset everything back to working order. Total heroes. I've already referred them to two other friends. Great company to work with!

Carmen H.

5/31/2017

I couldn't be happier with Oakland Rooter and their prices! These guys are hard working and dependable! On more than one occasion I've had to call them to fix a problem for a client and today, they've done it again!! You made me look like a hero, which I appreciate! Thanks Oakland Rooter!

Stephanie D.

1/20/2020

I had a non-stop drip in my 1920's shower stall. Oakland Rooter and Plumbing responded immediately to my call, and actually came earlier than the expected time of arrival. Marco was professional, knowledgeable and friendly. He fixed my shower issue and did not try to upsell any other products or services. I've been looking for a reputable and efficient plumbing company and feel that I have finally found one thanks to Marco! I'll definitely use Oakland Rooter and Plumbing again~

Chris C.

1/15/2020

I'd been looking for someone to come out and figure out what was happening with the water drainage around our house. I call Oakland Rooter one day and they had someone out there the next day...snake and camera in hand. Within an hour they figured out and fixed a problem that had been plaguing the house for years! As long as I'm the Oakland area they will be my go to plumbers.

David C.

09/02/2017 12:00:00 SA

Impressive. It's Labor Day weekend, and of course our toilet got blocked right before a planned party in our (1-bathroom) house. What does one do? We've never trusted the up-sell of large national chains, and our go-to local guy was booked up through next week (he said that the large companies/chains were probably the best bet for last minute and over a weekend like this). Checked Yelp for 5-star reviews, and figured it was worth a shot-- I called several, not really expecting call backs.
To my amazement, we got a call back from Oakland Rooter within about 15 minutes. And even more amazing, they could get a guy out within two hours!
Alex arrived on time (only a bit more than -one- hour!), and was very friendly and straightforward. Unclogging the toilet took no time and the charge was minimal (he even told us what type of snake to use ourselves in the future). Did I mention, this was over Labor Day weekend?!
Highly recommended: truly a happy experience... which isn't really what we've generally found with plumbing...

Danica B.

9/28/2017

Very positive experience. I ended up needing more work done than initially thought (my storm drain which I thought was just plugged needed an entire drainage system). However, I felt that they were very honest with my options and did an excellent job. Great value for money. Would definitely use them again- although I hope it won't be for awhile :-)

Lisa B.

10/27/2018

We had a clogged drain in the kitchen sink in one of the units of our apartment building. When the drain clogged in one of the lower units the next day, they agreed to come out again and fix that clog too. We really appreciate their professionalism and going the extra mile to ensure that we were satisfied customers. We ll definitely call them again!

mark h.

7/22/2019

Recommend them highly, honest, responsive and very professional!! Just used them to figure out why I had water on my downstairs ceiling, found the leak, drilled hole in ceiling, replaced the pipe, fixed the ceiling all with a day!!!! Clean up was spotless.....

Mo K.

5/22/2018

We had Eddie come out to do a small job and he went above and beyond. We had a small Ikea kitchenette connected to our water line and he even mounted the set up to the wall! Fast, efficient, friendly and honest. We will be using Oakland Rooter again and definitely recommend them! Worth every dollar!

Mr. W.

10/18/2018

Fernando and Marco came out to the house to help with a sewer line backup; they did an amazing job. They were honest, efficient and had good teamwork. They guided me through each step of the process and help educate me on what was going on with the situation and allowed me to learn more about my house system for future reference/safe keeping, and alleviated my concerns.

I had called two other plumbers before, both whom did not take the time to diagnose the problem and went straight to advising an expensive solution that wouldn't have fixed the problem (as well as digging up concrete!). I was not comfortable with that at all.

These folks took their time to get it right, and did not give me any scare tactics. On top of that they went the extra mile: added an extra replacement wax ring, fixed a faulty toilet valve, and so on for a nominal fee. They finished off the job by cleaning up and testing/diagnostics to ensure clear fast water flow throughout all parts of the house (and demonstrated the difference between before - black water, and after).

I can sleep better tonight after their help; and hence this review. They strived to do better than they committed to and that is rare in this day and age; or any.

Thanks guys again!

Ray W.

2/24/2015

Legit as legit can be.. I called a few plumbers last night and this morning. This is the ONLY place that could be here quick as well as the most economically priced. Although the amount was higher than what we were originally quoted, it was still below everyone else and believe me, our situation warranted the higher cost.

All in all, quick friendly service as well as price effective. These guys deserve a shot at all your plumbing problems. Ignacio and his team are great!!!

Jules P.

04/12/2019 12:00:00 SA

Eduardo Navarro responded to my request for a plumber within minutes and was able to come to my house the next morning. Within an hour, he de-clogged my 3 sinks. We were very happy with his service.

Chris H.

4/20/2017

These guys are great
My water heater went out yesterday morning and they came over within a few hours and replaced the water heater
Very responsive , fair price and great service and quality of workmanship

S F.

9/25/2018

No question, 5 stars for Oakland Rooter. They're responsive (someone has always been available to answer the phone when I call to answer my questions - no VM's and waiting for calls back), get a guy/crew out quickly, are polite, friendly, knowledgeable, professional, and always take the time to answer questions and inform and educate about options.

They came out once for a clogged pipe, and found and fixed the problem quickly. A month later, the problem was back, they came back out promptly and found another situation. It was 50/50 if it was a new or missed clog from the previous visit, but they did not hesitate to trouble shoot and fix it, and did NOT charge me a penny for the visit as a courtesy, no matter if it might have been a new situation - they 100% stood behind their work to ensure all was fixed and the customer was happy.

A positive experience, all the way around. They will always be my first call for plumbing needs.

Christine H.

12/12/2019 12:00:00 SA

My tub spout was leaking. After replacing the cartridge it continued to leak. I also discovered a small leak at the joint inside the wall. I called Oakland R&P and my call was returned as soon as they opened with same day availability. Jose arrived on time, was polite, professional, and frIendly. He fixed my tub spout leak and will return to solder the joint once I can get the main water valve turned off. I was very anxious as I just purchased this condo last year. Jose was very patient and did his best to put me at ease. Pricing was very reasonable. As a single female who has gotten hosed by plumbers in the past, I highly recommend this company!

Elaine K.

12/11/2019 12:00:00 SA

These guys are amazing and totally lived up to all the help reviews. Had an urgent plumbing issue, and as a working mom with twin toddlers at home very little bandwidth to deal. They were super responsive and easy to communicate with (spoke with the owner himself), and Eddie arrived promptly, fixed the problem, all the while explaining what he was doing and answering my pesky questions. Very professional, courteous, and extremely fair. I've had to deal with a number of other plumbers and these guys are just head and shoulders above. I only wish I found them sooner!!

Marianne F.

09/06/2018 12:00:00 SA

I found this company 8 months ago and yesterday I had another plumbing need and sure enough this company came quickly and fixed everything so well. Andres came and his expertise and respectful nature was outstanding.
There is NO other place to call if you need plumbing repair.

Avram G.

2/17/2020

Several slow leaks in the cabinet under the kitchen sink. Jose gave me a price of $225, which I thought fair. He had to run over to pick up a fitting at the plumbing shop. He came back and replaced some flexible piping and two fittings. No more leaks! Nice guy. I will call Jose for repiping needed for the remodeling I'm doing in the bathroom and out front.

Nick W.

02/07/2017 12:00:00 SA

Responsive, fast, professional service, with nice people to boot. The storm water drains from our front deck (concrete over a garage) were both blocked and not draining at all, resulting in a 2 flood on the deck, and water running through the garage roof timbers and drywall. I messaged Oakland Rooter and a few others via Yelp. The guys here called me within literally one minute, and said they'd have someone here within the hour. Sure enough, within the hour a friendly plumber posted at the door. We looked over the drains and he then adeptly routed the drain snake a couple of ways down both of them, eventually getting down into the storm drain. Sure enough, up came a fat wad of tree roots, clearing the drains for now and diagnosing the real issue. We'll have to scope and replace the drain eventually, a job for which I'll be calling Oakland Rooter again.

Jana G.

3/21/2018

Oakland Rooter - and Fernando - are the best. Super helpful, knowledgeable and courteous - and affordable. I would call them again in a heartbeat with any plumbing problem.

Carol M.

4/20/2019

Just had work done by Eddie and his crew. On time, very courteous, polite, professional, neat. Quality work done at a very fair price. Next up we will have Oakland Rooter & Plumbing repipe our entire house. We highly recommend this company. SAVE YOUR TIME- DON'T LOOK ANYWHERE ELSE!

Rolfe K.

08/03/2018 12:00:00 SA

I found a leak in my crawl space, looked these guys up on Yelp and called them. Very accommodating on the phone, as we scheduled appointment window for following morning. They arrived at the start of the 2-hr window, took a look at the leaky pipes, gave me a very reasonable quote, had the necessary supplies in the van and got right to work. Very satisfied with this outfit. Cheers!

Sheri J.

03/07/2017 12:00:00 SA

Emailed late Sunday night in crisis mode over clogged pipe, got response the next morning, they came out promptly that same day and fixed the problem at very reasonable price. Super nice guy, great communication, honest, I can't recommend highly enough!!! It is always better not to need a plumber, but the next tine I do, they are the ones I will call.

Gina T.

10/31/2017

Another amazing experience with Oakland Rooter - Odi is so nice and really knows his stuff. He fixed my drain in about 25 minutes, was perfectly on time and communicative.

Kevin P.

02/11/2018 12:00:00 SA

These guys were great - fixed my problem super fast and were very courteous. Eddie answered the phone and was surprisingly upbeat and chipper. He came to my house within the hour, immediately diagnosed the problem (my garbage disposal had kicked the bucket) and was able to replace it quickly. This experience was truly painless and professional - definitely recommend these guys.

Jonathan B.

05/05/2017 12:00:00 SA

I called yesterday afternoon and they had someone (Eddie) who was there actually early the next day (today). He was really professional and courteous and his suggestion made sense (rodent-proof copper line under the house to the refrigerator). My only question ... it seemed a tad pricey, but then again I didn't call around to compare. Apart from that, very satisfied with the service.

Sandi B.

5/28/2019

Our shower and toilet clogged up on a late morning (and even worse on a business holiday) so I thought for sure nobody would be out the same day to help us. I called Oakland Rooter and Ignacio booked us for their next available appointment window between 4-6 and said he'd do his best to to get someone out by 4:00. To my surprise I got a call at 2:00 from Fernando saying he was on his way and would be there within 25 minutes. Fernando and another gentlemen (sorry I did not get his name but I wish I did for this review) got right to work and cleaned out our clogged main sewer line. Even though the issue was only with one toilet and shower, they took the time to check and make sure that our other toilet and sink upstairs in the house were ok too. Shoe booties were used to keep our house clean during the process and when they finished they cleaned everything up. The rate was fair, they did not rush the job and were very professional. The whole process from start to finish was smooth and almost effortless on our part. Everything is back to normal and we are very happy! These guys are now my go to shop for future plumbing. Thank you Fernando & Ignacio!

Briana J.

7/30/2019

I am giving 2 stars because when I contacted them through Yelp, they responded quickly and were able to get someone out that afternoon to take a look at my office sink. The 2 gentleman diagnosed the problem for a reasonable fee and told me what the part will cost and what the labor should cost. When I called back to schedule the work, the company had no record of it and I was asked a bunch of questions about the work that I didn't have answers for, but I assumed the plumber would know since he is the plumber. I gave the name on the receipt I had for the work and the operator said she would check with him. I scheduled the work for today and the guys arrived right on time- one of whom was here the first time. They told us all they could do was diagnose the problem, which was already done the first time they were here. I also asked them to look at a backed up sink in our men's room. They told us it needs a part, told us to order it and call them back. I will not be calling them back to complete the work.

Umit A.

1/24/2018

These guys are fast, friendly and affodable. Called me about one hour before they came, on the same day as they promissed. Marco and Jose did awesome job, they left by cleaning very well too. What else I could ask for, I feel good and smart.

Laura H.

06/09/2019 12:00:00 SA

Prompt service and quickly diagnosed the issue. Barely noticed they were around while the plumbing issue was fixed (took about 3 hours). Would use again.

Shaquila S.

01/08/2020 12:00:00 SA

Eddie and his crew were amazing! We had a few drains leaking under our house. They were prompt and efficient. We're having them come out to redo all the waterlines.

Daniel P.

06/12/2018 12:00:00 SA

We used Oakland Rooter to replace and relocate the lateral sewer line as we are excavating and extending our driveway.
Eddie's bid was competitive and he finished the work with professional excellence. He was courteous and willing to explain things to our satisfaction. We will use him again for any plumbing needs.

David M.

03/06/2017 12:00:00 SA

I called and left a message with Oakland Rooter around 1:30 to come and fix our running toilet. I received a call back with in 30 minuets. The crew of 2, Ygnacio Becerra and his brother Fernando, arrived with in an hour, calling me to verify my address and later to let me know they were on the way. It turned out to be a fairly simple job, took them about 20 minutes. They were thourgh, fastidiously clean, very nice to chat with. It cost way less than anticipated. We'll be using this company again. I'll enthusiastically recommend them to my neighbors and friends. thanks Oakland Rooter.

Gary M.

11/30/2014

Two hours ago (noon on a Sunday), we discovered that two toilets and a bathtub were backed up. An hour and a half ago we called Oakland Rooter, based on the reviews on Yelp. Fifteen or so minutes later Ignacio showed up (admittedly our timing had been good; he was in the vicinity). Now our problems are solved and I'm writing this well-deserved five star review.

I don't know much about plumbing, but I do recognize competence, conscientiousness, professionalism, and good problem solving skills, and Ignacio demonstrated all of these in abundance in dealing with our situation in the most effective and least intrusive way.

Never thought I'd be saying this about backed-up plumbing, but the whole thing ended up being a pretty pleasant experience, given how much better things turned out than what we'd anticipated when we discovered the problem. We enjoyed meeting and talking with Ignacio, and while we hope we won't have to see him again for a long time, we'll definitely be calling him (well, Oakland Rooter) the next time we're in need of plumbing services.

Julia A.

12/28/2016

Hot water heater just stopped producing hot water for no apparent reason. I called Oakland Rooter at 8:00 am, talked to Ignacio, and Jaime was at my house in Oakland by 8:45 am same day. Replaced a dead thermocouple and was on his way by 9:25 am. Accepted my credit card--doesn't get any better than this. Shop local!

Gene A.

5/23/2018

Every time I've called Oakland Rooter or had them come for a neighbor, it's been for a different plumbing problem. But every time they've been exactly what you want when hiring a service: professional, polite, fast, and at a great price.

Hilda K.

05/07/2017 12:00:00 SA

Super honest and knowledgeable, Eddie came by same day, fixed my toilet problem, and also kindly took a look under the house, pointed out some plumbing issues, these are definitely my new go-to plumbers!

Kato S.

4/28/2017

Great experience from start to finish. Easy to schedule and appointment and they came out right away. Eddie was punctual, polite and professional. He quickly determined what needed to be fixed and even offered to do the smaller job right away. We scheduled a time for Eddie to come back and complete the job. He came to our home when we weren't there and completed all of the work quickly. He was able to diagnose an ongoing problem that another plumber had fixed and actually fix the problem. We will be using Oakland Rooter for any future issues small or large.

Jimmy W.

3/28/2019

quick response to yelp request for same day service for drainage problem. i would go through them again if i have future problems. the owner was pretty quick to give me availability for same day service. the plumber then called me if he could come earlier than the scheduled time, and that worked out great too.

Jenny M.

12/18/2019

Just had Eddie fix our garbage disposal after we had a slow leak under our kitchen sink. The service was easy to schedule and he had the new part in his truck, so I did not have to schedule a second appointment. He left the warranty for the part with me, which was helpful. The company is very efficient and reliable.

Santino O.

2/19/2017

My wife let me fix the plumbing. So of course I called Oakland Rooter to repair my repair. They sent a plumber out within the hour and soon my problems were like water under the fridge, err, bridge. Local business as well!

Patrick R.

4/17/2018

I rent a house in Oakland. The Landlord is not local, so for any repairs I do all the coordination. There have been a number of plumbing issues in the last few years, and each time the owner/landlord asks me to get a few quotes. I won't be doing that anymore. I'm just going to call Ygnacio and Odi at Oakland Rooter Plumbing Co.

Whether it's fixing a leaky shower, replacing an o-ring that's out of production, or installing a tankless water heater these guys have been the best service and the best price. Every. Time.

No problem is too big or too small, they'll have some out to look at it and give you a fair assessment of what you need, along with a reasonable price. Then they fix it. If you're uncertain or confused, they'll explain everything to you in a way you can understand, and give you options for what to do. Seriously good folks to work with.

The bottom line is they care about their customers, and it shows. As long as I live in the Oakland area, these are my go to guys. Thank you!

Marci M.

11/16/2017

They answered right away and sent Alex, a technician, within two hours and he fixed the drain problem. Super nice man and great service.

Jason S.

5/19/2019

This company responded right away, showed up within a couple hours, and offered the best price. Our water heater was replaced and running within a couple hours. Odi was great to work with!

Donna D.

10/03/2016 12:00:00 SA

This company was great! Best plumbers I've ever worked with! Ygnacio was professional and always on time. He and his great staff worked tirelessly to fix our problems and they were successful at a reasonable price. I would highly recommend Oakland rooter plumbing!

Abie R.

05/07/2019 12:00:00 SA

Discovered we had a leaking water heater that we couldn't fix in the morning so we called Oakland Rooter and they were able to schedule us for the afternoon. Eduardo Navarro showed up at the time they said they would and was able to fix the leak for us. He initially didn't have the correct size pipe he needed so he had to pick it up but he came back within the time frame he said he would. Eduardo was straight up with us, didn't bs us and he was reliable. He used quality materials for the fix and even gave us a quick tutorial on the new valve he installed. Definitely will keep Oakland Rooter in our phone book and call them again for any future plumbing needs!

Karin S.

12/05/2016 12:00:00 SA

I can't begin to tell you how grateful I am for Ygnacio and his partner. When my hot water heater failed, he worked me in to his busy schedule on a Saturday. Although he warned me up front that he might be running a bit later than the tentative time of the appointment, he took the time to call me and give me an update on the estimated arrival time.

Although we had talked initially about trying to repair the hot water heater and that it might not be possible, he told me to replace it instead once his partner looked at the unit. I initially got upset (due in large part to my past bad experience with a different plumbing company) and after some independent research discovered that his recommendation was the best option. Even though he was recommending the right thing all along, he went out of his way to apologize for the miscommunication, provide me with alternative options, and gave me a spectacularly good price for replacing the water heater. He and his partner even worked on Sunday morning to get the new hot water heater installed, did a beautiful job navigating in a very tight corner under the house, and left me feeling grateful for his professionalism and quality service.

Service and professionalism that is as good as it gets!

Cecilia R.

01/01/2017 12:00:00 SA

A real person picked up my call immediately and had a plumber at my house in under an hour. I was so impressed with their level of professionalism. I was given a fair quote before any work began and the plumber was such a nice man. He went above and beyond his duties to ensure I was happy and had all issued resolved before he left. He even cleaned up nicely and didn't leave me a mess. To top it off, he stayed late on a Friday night until everything was complete, and not just any Friday, New Years Eve. So happy to have found a great local plumber. Best of all this is small business, so support this local business owner!

Alex S.

12/10/2018 12:00:00 SA

Jose and Robert are great assets to this team of highly qualified plumbers. Jose helped us with a water heater replacement and partial home re piping. Along the way he helped us find and fix other plumbing issues and was expedient in fixing everything as quickly as possible. I would highly recommend.

Mary P.

09/11/2019 12:00:00 SA

Jose was outstanding and knowledgeable. This man is honest and has integrity! The 1st estimate I got from a plumber to fix a simple leak was $900. Oakland Rooter was going to be my 2nd estimate. Jose stopped the leak in minutes and charged me nothing. Backstory: EBMUD turned off my main water valve (personal equipment) to change out the water meter at the street. When the EBMUD guy finished he turned the main water valve back on and there was a leak, like, a gallon every couple of hours. We tried to tighten the nut but it still leaked. EBMUD sent out 'an investigator' who left me a note stating that because the leak is on our personal equipment and not EBMUD equipment they couldn't fix it. EBMUD basically said it's not our problem, get a quote and fill out a claim form. It's nice to find someone who cares and does not want to rip you off. Give this man a raise!!

S L.

4/21/2017

Fast, friendly and fair prices. Eddie came out and gave me a good price on a new water heater. He said he could install it next day and worked with my schedule so I didn't have to take too much time off work. Showed up on time at 430 pm, I had a brand new water heater by 6 pm. Great job, great guys. Definitely use them again for future plumbing needs

Erin M.

10/18/2017

Eddie (and Juan!) are completely fantastic. I can't speak highly enough of Oakland Rooter. We thought we had a simple mainline sewer backup but it turned into a massive sewer line repair.

Eddie diagnosed the problem quickly but returned with cameras and pipe locators to be absolutely sure. We were initially a little skeptical about the diagnostic because it seemed too extreme to be possible. The cameras confirmed his suspicions and after he broke apart our driveway and dug a 6 foot hole, we saw it for ourselves--exactly as he predicted. My first phone call was on a Sunday morning and the job was finished (including a patched driveway and impeccably cleaned job site) by Tuesday afternoon.

These guys were professional, prompt, and the pricing was very reasonable. No one wants to have to call a plumber but these guys made it about as painless as possible.

Christine A.

11/21/2019

Eduardo is by far the best plumber I have ever had work for me and I have had quite a few as I own several rental properties. He is thorough, courteous, competent, hard working and extremely talented in finding and fixing everything and anything to do with plumbing. Also, the office is great. They send someone out very quickly. But Eduardo, he's a star!

Dolly D.

03/05/2018 12:00:00 SA

Oakland Rooter replaced my 28 year old water heater. They came out quickly and were very professional and cleaned up after themselves but more importantly they did a great job at a great price. The water heater they installed was very well mounted in place even better than the original one that the builders installed. Definitely recommend Oakland Rooter.

Debbie S.

11/16/2019

Fernando was professional, friendly, and courteous. And that's just for starters! He was methodical and professional in how he found the leak in our plumbing which was not immediately visible. However, he found it in less than an hour! The cost to find and fix the leak was much lower than what others had quoted. Thanks you, Ygnacio, for sending Fernando!

Alvin L.

3/26/2017

Called on a Sunday afternoon and they arrived within an hour and cleared my sewer line in 30 minutes.

Gym W.

3/15/2019

Quick response to my after-hours inquiry and great next day service. Marco came out and quickly assed the issue (clogged pipe), and provided a reasonable estimate. He did the work quickly and was very cordial and helpful. I'm very pleased with the service and would definitely recommend them and use them in the future.

Frank S.

3/15/2017

These guys were great. The only ones to answer their phone, showed up on time the same day and got the job done within an hour. I will use them again for sure.

Bruce B.

8/20/2019

These guys are really good. I do a lot of my own plumbing but when a pipe broke within inches of my shower drain I knew it had to be fixed right or the whole tile shower bottom would have to be redone. I was not comfortable doing it myself. Well Eduardo fixed with a clamp gasket so if anything leaks in the future it can be easily and safely dealt with. They know their stuff and the price was fair.

Diane C.

8/17/2019

I am very impressed with Oakland Rooter and Plumbing. I needed to have a corroded pipe fixed, an automatic gas shut off installed, and the overflow pipe from my water heater extended. When I called to get a quote, Fernando was able to come to my house very quickly. Oakland Rooter's prices were better than their competitors. When I scheduled to have work done, Oakland Rooter was able to schedule the work quickly. All three jobs were completed the same day. Fernando scheduled city inspections within a week of the work completion date. All of the work passed inspection. Fernando was great to work with. I am happy I found a reliable plumber!

David M.

10/31/2019

Came when they said they would, quoted an acceptable price, did the work promptly and neatly, and the plumber was a nice guy. What's not to like?

Phillip G.

12/20/2019

Our toilets clogged suddenly a few days before Christmas, but Eduardo Navarro saved the day! We made a same-day appointment in a two-hour window. Eduardo showed up right on time (with his own shoe covers :) ), listened carefully to our account of the situation, and systematically attacked the problem. It was a tricky blockage, deep in the pipes beneath our house, and eventually required calling in another colleague (who also showed up promptly!) to help carry heavy equipment. After the problem was fixed, Eduardo cleaned both bathrooms thoroughly. I will definitely use Oakland Rooter again, and when I do I'll ask for Eduardo!

David C.

2/13/2017

After hiring one company that couldn't unclog our storm drain pipe, Oakland Rooter Plumbing was able to do the job. Eddie arrived an hour after I called and stuck with the issue until his snake was able to take out the weeds that had grown in the pipe, clearing the obstruction. I can't recommend Oakland Rooter (and Eddie) highly enough.

Beth G.

10/21/2019

I very much appreciated Oakland Rooter & Plumbing answering my call at 8 this morning, setting an appointment window of 10-noon and then having Eduardo Navarro at our door at 10. Eduardo asked about our problems and listened to my responses before describing what he would do to diagnose the issues. He provided cost estimates based on the diagnosis. He discovered that the problem with our disposal was a failed outlet and then went on to clear the clogged drainpipe thoroughly and then left the area under the sink cleaner than it was when he arrived. Thank you Eduardo & Oakland Rooter & Plumbing!

jeff s.

08/10/2016 12:00:00 SA

Amazing service. 3 gentlemen showed up for service. Cleared piping and diagnosed it was broken pump on dishwasher. Recommend to get new washer instead of replacing parts. Was expecting to pay for service but Ignacio refused it. I thought I heard wrong. Definitely keeping his number for future services. Where else can u find businesses like this? Give him a call asap

Alex M.

4/21/2017

No complaints here. They get back to you immediately to schedule your booking and my plumber Eddie was a pleasure to have in my apartment. Don't waste time looking elsewhere.

Kurt D.

08/04/2017 12:00:00 SA

Excellent service. Called them and another highly rated rooter company for a sewer ejector pump that wasn't working. They came out in a timely manner and provided a competitive quote to replace the pump. Upon further examination, they found that our pump was just fine and only need a new float. They even took the pump to a local distributor to make sure it was functioning properly. They fixed the problem and lowered the price to match the work provided.

Ashley R.

7/13/2016

Ygnacio was such a pleasure to work with. My grandmother has had issues with her pipes for quite a while. After getting quotes from a handful of other places I decided to choose Oakland Rooter and I'm so happy I made that decision! They were so friendly and efficient. Thank you so much!

Celine P.

9/27/2016

The service I received today went well above and beyond my expectations. Ygnacio sent someone to fix my water heater within an hour of my call (towards the end of the workday), and in the meantime, he researched possible parts it might need in case he needed to order them for next-day repair. He quoted me fair prices and was upfront about the state of the heater and the possible repairs. I was impressed by his professionalism and his promptness, and by the plumber who came out, who walked me through everything he did and told me honestly what he believed would be the best fix for my problem. I don't post a lot of Yelp reviews but the service from Oakland Rooter was so impressive that I wanted to let others know.

D T.

10/13/2019

This is a top-notch plumbing company. They have done two large projects for our condominium building as well as some small ones. They are professional, efficient, honest and very reasonably priced. Eddie has been the point-man on all of our jobs. I always request him when I call because I know the job will be done right.

Lori M.

04/05/2019 12:00:00 SA

They were great! I had three relatively minor issues: a stopped-up kitchen sink, a running toilet and a leaky bathtub faucet. They were here on time (at the beginning of the 2-hour window), and done in a couple of hours. Everything worked and is still working perfectly! And they were as nice as can be. Highly recommend them!

R N.

12/06/2014 12:00:00 SA

Great plumber, i will recommend oakland rooters to my friends.
I live in San Ramon, I had bunch of Plumbing issues needs to be fixed, so called Yagnacio after reading Yelp reviews. He showed up on time and looked at the problems and gave a very reasonable price. I needed the sump pump change, find discharge pipe path, and toilet change, fixing shower leaks. He is very friendly and gave few tips as well.

Alice D.

7/14/2017

Wow! Eddie and his team just left after two long days of hard work. He never took a break either day. The team was prompt--they kept me informed through every step of the process and patiently explained things to me in clear terms. After all of this, I was given a very reasonable bill. Was I suddenly transported back to Mayberry and small town America where people take pride in doing a great job for a fair price?

My water line was broken and I had no water in the house. The companies I had called on first were worse than used car salespeople--jerking me around with pricing and babbling about the repairs so I had no clue what they had to do to fix the line other than ream me for the cost. Eddie patiently explained what he was going to do and kept me up-to-date with every development. He turned a very trying situation into a small hassle. I am grateful and want everyone to know what a fantastic business this is. I'll call them again in a heartbeat for any plumbing problems I need addressed.

Andre R.

01/10/2019 12:00:00 SA

Oakland Rooter & Plumbing were lifesavers! I called them on a Saturday afternoon with flooding from one level of my home to another. Elias was responsive, knowledgeable, helpful, and professional. He was able to handle the initial flooding emergency and offer advice on how to handle next steps. He returned twice more to get our bathroom faucet and piping operational again. I highly recommend them!!

Nancy A.

07/09/2019 12:00:00 SA

I am very happy with this company. The technician- Jose Sanchez came right on time and connected our gas grill to the gas source. It was somewhat complicated as the company's gas fitting did not fit our house gas outlet. Jose gave us a very reasonable quote and the work got done within an hour including the trip he needed to make to the hardware store to get a few parts. I am going to use them for future plumbing and gas related work. I used a different company for a bathroom shower job previously and I thought their price was unreasonably high. Jose is a great professional and is courteous and competent!

Katerina L.

07/05/2019 12:00:00 SA

Just got a same day appointment, simple problem solved super simply, was told they wouldn't charge me, so I ended up giving a tip only. Thanks a ton!

cristina h.

7/13/2016

Thank God for Oakland Rooter! The night before my sons birthday party I put a lot of scraps in the garbage disposal which got stuck somewhere in the pipes and flooded my laundry room and the liquor room. I called, left a message and he came out first thing in the morning and fixed the clog! I was so thankful! I thought I was going to have to cancel my sons party but because of Ygnacio's kindness, professionalism, and efficiency the day was perfect! He made what could have been a disaster an easy fix! Thank you to the staff at Oakland Rooter you guys are the best and will always be my first call!

Greg D.

05/11/2016 12:00:00 SA

They responded very promptly and showed up on time to fix the problem with my bathroom.the price was good too

Wesley O.

06/12/2019 12:00:00 SA

I had requested quotes from several plumbers on yelp* to get my pressure assisted toilet after another plumber did not show up. Oakland Rooter & Plumbing were very responsive to my inquiry and was able to get someone to come in first thing the next morning. They are not the cheapest but they do a great installation job. In this case, I got what I paid for.

BarkingDO G.

06/12/2019 12:00:00 SA

Eddie came by and figured out the source of the leak and took care of biz pronto. He also gave a demo of the camera equipment to show the sewer lines were cleared. Nice guys all around.

Rita M.

06/11/2017 12:00:00 SA

Eddie was awesome! On June 10, 2017 he completed a toilet removal and install for my mother and explained everything that would be needed to do the job. He even did some extra work needed to fit the new toilet into the location without any additional charge and cleaned up and hauled away the old toilet in less than 2 hours. Eddie is courteous, professional and very knowledgeable about plumbing. He made my mother and me feel very comfortable and confident in his workmanship. I would definitely recommend Eddie. Also want to give a shout out to Sylvester who provided good customer service by keeping me updated on the ETA. Based on the great customer service and Eddie's expertise I give 5 stars......Thanks Oakland Rooter!

B B.

06/07/2017 12:00:00 SA

My new tenants had no hot water. After another company canceled on me same day, O.R .answered the phone, and scheduled an appointment immediately. They even called to see if they could come out early. Turned out the hot and cold water was just switched. They were in and out in no time and charged me the minimum for a service call, $75.00. Fernando we prompt and pleasant.

Charles V.

5/17/2016

I'm very impressed. These guys got back to me right away. Helped me select the right high efficiency water heater and made everything tidy. I'm going to call them back whenever we have issues with any of our properties.

C. K.

10/15/2017

Eddie of Oakland Rooter Plumbing Co. deserves 10 stars for excellence.

Longtime neglected problems with my multiple-leaks/drips decrepit kitchen faucet had combined with abrupt new drain clog. Together these formed a sudden water backflow issue needing immediate repair to avoid flooding onto kitchen floor. First I phoned to some other local plumber for urgent help. But their soonest available visit was 5 days away! Yikes! So next I checked Yelp for better options. I compared many different plumbers. Got best impression about Oakland Rooter Plumbing Co. Then gave them a call. Fortunately, they were able to book me for a same day appointment. So far, so good!

Eddie arrived punctually within the appointment window given. He expertly assessed the symptoms, and the solution. First, to replace the corroded failing faucet with a new faucet unit. We agreed he'd go to purchase it and promptly bring it back to install. But first we discussed traits I might want in the replacement model. That was a pleasant surprise. As result, I've now wound up with a beautiful modern faucet installed, that has a specific convenience feature that I have always longed for. And the drips & corrosion I had gotten used to are long gone! Awesome! Also, Eddie thoroughly cleared out the mysterious new drain clog. And gave me tips on how to prevent recurrence. It came as a huge relief to me to learn that I did not also need to buy a new garbage disposal unit, as I had feared from the clog symptoms. And when all the work was complete, Eddie left my kitchen area spotlessly clean of all his labors. Final result = better than I expected!

Eddie and Oakland Rooter Plumbing Co. are refreshingly trustworthy dependable reasonably-priced professionals, who go the extra mile to get work done right the first time! Very highly recommended!

Rebel M.

2/15/2016

Im not the most experienced person when it comes to plumbing but thats what Oakland Rooter is there for. To make a long story short i was house sitting for a friend for a couple of days. On my last nite I decided to go to local taco truck that i was unfamiliar with. My hunger over powered my judgement. Later that night i gave my friends tiolet a beating. Needless to say i clogged it up something fierce. I tried everything in my know how. No success. :-(
Being in Oakland, I just searched Oakland Plumbing. Thats when I found these guys. Gave them a call and someone was at the house within two hours and had that tiolet running better then it was before. My friend and his family never even got a hint of foul play. whoohoo!!!
I couldnt ask for anything more but better judgement on where i choose to eat. Oakland Rooter Plumbing has earned a customer and would most certainly recommend them to a friend.

Karen S.

03/11/2016 12:00:00 SA

These guys were great. Honest, super-friendly, up-front and tenacious. We had a nasty clogged toilet situation at the office which was hard to locate because we didn't know where all the access points to the pipes were. They got in there with their snakes and gadgets but after a while, they thought they may have to start digging up the floor to see if there was a broken pipe. They knew that would be a pricey job so they spent a little extra time scouring around the area on their own to see if there was another access point. Sure enough, they found one under a couch in our break room that no one knew about. They could have jack hammered our floor, done a bunch of extra work and charged us a lot of money, but they didn't. They found another way around it, saving us time and money. We will definitely call them next time there's a problem.

David A.

09/04/2019 12:00:00 SA

These guys are pros. I have called them to take care of plumbing problems twice, and both times their work could not have been better. Eddie is courteous, straightforward, efficient, and knows how to get the job done right. Five stars.

Suzanne E.

5/30/2016

Ygnacio saved me! We have one bathroom and our line out to the street was clogged. He came that same day and got everything cleared and working again. Super nice and honest and I will be contacting him again when we need plumbing services!

Anna C.

8/29/2019

Our house is 110 years old and everything, all of it, is original. The interior of the toilet tank had workings that confused a previous plumber (How do I take this apart?) but Eddie knew right where to dissemble the hooks and he solved the problem. If you have an older home, and you need wisdom and experience, call Oakland Rooter. Ask for Eddie. He was professional, courteous, and really took care of us. Thanks Oakland Rooter and Plumbing, and Eddie!

Saswati H.

8/28/2020

I am very happy with the work (sewer lateral replacement) that Jose Ramos and Moreno did at our property very recently. Jose first came to see the detail for the sewage condition that needed an inspection per EBMUD requirement. He thoroughly checked everything, used his special camera to figure out what was going on. I got multiple bids and I chose his offer as I thought he was thorough and reasonable. They had to get permit from the city, talk to EBMUD for the inspection schedule before the job. Within 6 days, the date for the work was finalized. On the day of the real work, both Jose and Moreno did an excellent job and finished on time and got the inspection done on the same day. Most of the other bids included 2 days of work (first day for finishing the work and another day for the inspection). I am happy that they could arrange and manage everything so that inspector could come the same day the finished the work. Kudos to both of them for their excellent work. I will highly recommend Jose Ramos and Moreno to work for you. They are good listeners and polite.

Nikki H.

4/19/2019

Yesterday around 1 PM, I opened our closet and discovered our water heater was sitting in a growing puddle of water. It was nearly 30 years old, so I knew we'd need a replacement. I called Oakland Rooter, and within an HOUR, I had a guy at my door ready to get to work. He took stock of the situation, gave me a (very reasonable) quote, and then made a run for parts. It took him longer than expected, but he worked steadily until after 7 PM and the job was DONE. We had water back on by the time we had to put the kids to bed, and a nice hot shower this morning. Couldn't ask for better, quicker service than that. THANK YOU!!!

Isabella D.

09/09/2017 12:00:00 SA

I received the best customer care imaginable form Oakland Rooter & Plumbing, specifically from Alex, who came to my home, not once but three times throughout the day between other jobs to make sure that my hot water heater was in working order. The second and third trips were necessary, as parts were needed from various suppliers to complete the job.

Alex was not only generous in his time and service, but also exceedingly generous in spirit. He contacted the manufacturer of the water heater to determine that parts were covered by warrantee in order to save me costs. Additionally, taking into consideration my circumstances, namely that I had returned from a trip three days prior and faced both plumbing and electrical problems and had been without hot water for three days after having dealt with a costly electrical issue the day before, Alex procured a 20% discount from his company to further limit my expenses.

Alex's professional expertise, personable manner, and humane consideration make him and his company stand out above any other plumbing company I have ever done business with!

E. J.

8/20/2019

Good service completing poor service from a different plumber. Had a problem with the bill, which has been very kindly rectified. Much appreciated. Good people...

M D.

8/24/2018

I had them replace a cracked shower pan. They were quick to respond from the very first message and squeezed me into their schedule to get the job done for me. Very appreciative and they did a great job!

Jannik C.

8/15/2016

Ygnacio and co. we're great! They not only responded quickly, but followed up regarding the issue (in my case a water heater problem) to make sure everything was working properly. In short - highly recommended!

Robert F.

7/20/2019

I needed to a plumber come out on short notice to repair some negligent work on a drain pipe done by another company that rendered by shower unusable. Oakland Rooter and Plumbing sent Eduardo Navarro out the following day and he was fabulous! He showed me what was going on, how he planned to fix it, and then afterwards showed me the work he did and wanted to make sure that I was happy with it and everything functioned as expected. He clearly was committed to work being done properly and not just good enough. Super friendly and great work, I absolutely will hire him again for any future plumbing projects I have.

Carol S.

5/14/2016

After being stood up by another company for 3 days, during which time our water had been shut off by EBMUD because of a broken pipe, we called Oakland Rooter Plumbing. Awesome choice! They came within a few hours, gave an excellent estimate, and by midday the next day, it was done! I would highly recommend them based on our experience. Also, they are VERY reasonable, pricewise.

Jose B.

02/10/2017 12:00:00 SA

This is the second time I use Oakland rooter
odilon came out and did a great job I will recommend this company around

Jackson P.

02/10/2016 12:00:00 SA

Replaced 4 sinks, 2 washer hoses, fixed a leak -- all in 4 hours. Very prompt, professional service, and the owner Ygnacio is a cool dude. Would absolutely recommend them!

Ben S.

6/24/2019

Would recommend Oakland Rooter & Plumbing. Ygnacio was professional, coming within the timeframe and did a great job fixing the piping to our kitchen sink. Thank you!

David R.

1/14/2019

We had a broken drain pipe in the crawlspace. (Yuck.) This was an emergency. Odi of Oakland Rooter and Plumbing showed up, crawled right up under the house, took a nice picture, brought it back out to show me, and offered to fix it right then and there at a reasonable price. He was done in an hour. Outstanding work!

Jay D.

7/15/2016

No hot water on a saturday morning! I checked out my water heater and to my surprise our tank cracked. We called oakland rooter and they were here the same day. They made it quick and easy. Brought us a new water heater and disposed of the old one. Oakland Rooter saved us! I highly recommend Ygnacio and his team.

Vince R.

7/13/2016

What a great find!! Oakland Rooter and Plumbing. Hands down a pleasure to work with. More so that i am located in so cal. A client of mine has property in oakland and fortunately i found Ygnacio and his crew.

Glenn R.

5/31/2019

I can't imagine better plumbers. These guys are courteous, timely, and charge very reasonable rates. I have been working with José Lopez and can't say enough good things about him. I have also had several conversations with Ygnacio (I believe he is the manager) and he has always been courteous and helpful.

Natalie A.

6/27/2020

Amazing service! From Ygnacio Beccera on the phone, to Jose Lopez coming out to the house - top notch service. I'm in a high-risk group so had concerns about having a clogged toilet and needing someone to come into the house during this shelter in place time. Ygnacio was so kind on the phone and let me know about their totally contactless service, even scheduling me as the first appointment of the morning so I would be the first home of the day for the technician. Jose came with mask, gloves, shoe booties, and conscious of my concerns, and had everything unclogged, cleaned up, and explained within 20 minutes, with another 10min to get the paperwork ready. He was able to text me my invoices (which actually was less than the initial phone estimate) and I could pay by credit card which he could enter on his phone from 6ft+ away so all set in 30 minutes from arrival to departure. He did notice a crack in my toilet and a faulty fill valve so I'll be having them back soon to replace the toilet before something worse happens. Highly recommended!

Noah B.

01/10/2018 12:00:00 SA

We had exceptionally great service with Oakland Rooter Plumbing. They responded quickly and worked with our tight schedule to get our tankless water heater installed. When it turned out there was a problem with the heater we ordered, they came over after hours on a Friday night to help us figure out what to do. And if that wasn't enough, they came back the next morning (Saturday) with a new heater, installed it, and didn't charge us for the extra work. I can't recommend highly enough!

Antonia B.

5/15/2019

Fast courteous and knowledgeable! Used again because service worked out so well.

Nirmal D.

8/28/2018

These guys helped me out with a slow toilet - arrived on time, snaked the toilet and replaced my flapper valve. Polite and effective.

George N.

12/11/2017 12:00:00 SA

Called after hours on a Sunday and spoke with Eddie who took my info and told me the office would call me back Monday to schedule the visit. My issue wasn't urgent, so that was fine. True to their word, they contacted me Monday and were able to schedule me in for the same day. Eddie came out and took a look at our kitchen sink p trap. He verified the loose valve my husband had cleaned and tightened was not likely to loosen again anytime soon, so he did not charge us for the visit. He gave me an estimate for replacement in case it gave us any further trouble. Great service and will definitely call them for any future needs.

Lesley Z.

12/03/2018 12:00:00 SA

I've used Oakland Rooter for many projects over several years and the value of working with Oakland Rooter is quality at pretty good rates but really what sets this full service plumbing company apart is they have a gentleman force of workers--the guys are are respectful, funny and honest. Solid company. Good stuff.

Audrey L.

4/25/2019

Oakland Rooter is always responsive and professional. The plumbers who come out are knowledgeable and very helpful in identifying solutions. Eduardo was here today and was diligent in fixing our plumbing issues with a cost-conscious approach.

Jill M.

08/03/2018 12:00:00 SA

Oakland Rooter is full of integrity. I called them based on their stellar reviews in Yelp to help me diagnose and fix the issues with my master shower. We had a bit of a glitch with the first tech, but after we spoke on the phone, Oakland Rooter would not rest until I was satisfied. Jose came out promptly the next day. He diagnosed and fixed my dual shower heads and they've never functioned better. He also went above and beyond and fixed one of my kitchen sinks that had a blown out garbage disposal. Things don't always go perfectly the first time, but the way this company handled my concerns is what makes them stand head and shoulders above the competition. They will be my 'go to' plumbers!

Noel R.

04/12/2017 12:00:00 SA

These guys are the best. First of all, they are easy to communicate with and really honest. Their prices are very reasonable and they are the kindest plumbers ever! Eddie, one of the technicians, is just a wonderful person who has gone above and beyond to help us get our home in order. We are so grateful to have stumbled across Oakland Rooter here on yelp and will continue to sing their praises to everyone we know!

Samuel L.

04/12/2019 12:00:00 SA

I just used Oakland Rooter & Plumbing for a total re-pipe moving from galvanized to copper. Communication was great, everybody was punctual, the rates were fair, and I'm very happy with the results. I'll definitely be going back to Oakland Rooter with any plumbing needs in the future.

Jason T.

7/19/2016

I messaged Oakland Rooters through Yelp at 8am with my request, got a call back at 8:30am, and by 9:45am Ygnacio had arrived to save the day! Great experience with a customer-oriented company for work that is time sensitive. Only wish my dentist visits feel as painless.

Sylvia d.

3/30/2019

I called yesterday morning and Ygnacio immediately answered the phone. I explained what I needed and asked whether it was a job they could do as it involved removing and re-caulking the kitchen sink and the shower. In particular, I wanted someone who could do a very straight edge in the shower. He indicated that he could send Odi out later to provide an estimate and that Odi was quite skilled in this area. Odi arrived promptly, gave me an estimate and said he could do the work right then. I agreed. Even though it was on a Friday at 3pm, he worked until almost 7pm and did a terrific job. I was very pleased with their professionalism and expertise. I would definitely recommend them and would use them for future work.

Angel R.

3/22/2017

The Employees are kind and courteous. They get the job done quick. Only going to them from now on.

John H.

3/19/2019

Came out within 3 hours of call. Easy rooter job with technician on site for 45 minutes. $190.00. I'll look elsewhere next time and would not recommend.

Melissa S.

6/18/2019

Oakland Rooter and Plumbing was the 4th company I had come over to give me a bid on a potential gas leak. I had been given bids from $1000 to $2500 from the other companies. Fernando came in and diligently went through his assessment and felt that those bids were wrong. He phoned his colleague to join him with a piece of equipment to make sure he was on the right track. Between the two of them, they figured out exactly where the gas leak actually was verses guessing. They fixed the whole thing for $250. They are simply the best and most honest company I have hired in a long long time. I recommend them highly.

Susan J.

03/07/2019 12:00:00 SA

I called Oakland Rooter and Plumbing about my plumbing problem this morning at 8:00. They answered immediately and arranged to come out between 11:00 and 1:00. Jose and Juan arrived on time and fixed the problem perfectly. The cost was very reasonable. I highly recommend this company!

TJ J.

10/27/2015

Ygnacio and his skilled Staff are first rate. I have hired them for several projects as small as a problematic toilet to a large full copper repipe. They have consistently provided great service, offer fair pricing and get the job done as committed.

I have recommended Oakland Rooter to several friends and trust their work fully!

Brian F.

2/22/2019

Trust the reviews -- these guys are great! Ygnacio responded almost instantaneously and had me worked into the schedule the same day. Our clogged tub drain was resolved in about 20 minutes. The price was fair (about the same I've paid for corporate Roto-Rooter in the past) and the plumber, Fernando, was friendly and professional. I'm glad there are still companies that take pride in their work.

Becky Z.

06/02/2018 12:00:00 SA

I tried calling three different plumbers before Oakland Rooter - none of them called me back! Desperate, I called Oakland Rooter on a Saturday, they immediately picked up and sent Odi to our house within an hour. An hour later he had our toilet fixed. He was professional and personable. My husband thought we would get charged extra for a Saturday but it was the same rate as during the week. Highly recommend Oakland Rooter!

Moniluv R.

06/02/2016 12:00:00 SA

What separates Oakland Rooter Plumbing Company from other companies is there quality work and outstanding customer service. We've had an emergent situation with our water heater, Oakland Rooter arrived shortly after my call. Ignacio is professional & delivers quality work. I would highly recommend Oakland Rooter Plumbing Co. for any of your plumbing needs!

Dan K.

1/23/2019

I've used these guys a few times, and they've always been super friendly, done great work, and were very responsive (always called if they were running late). Not always spotless when they leave, but hey, they're plumbers not a cleaning crew.

Frank S.

1/18/2019

I used Oakland Rooter and Plumbing to install a garbage disposal and to repair a couple of leaks under my kitchen sink that had been bugging me for way too long. They were responsive to my request for service, they communicated very well with regard to understanding the job and confirming an appointment time. The plumber arrived right on time, was very friendly, showed me what he was going to do and kept me appraised throughout the project. The price was reasonable and the job was completed quite to my satisfaction. I would definitely use them again and recommend them to friends.

Susan S.

01/10/2019 12:00:00 SA

Oakland Rooter was able to send someone out to fix a leaking kitchen drain within one day. The technician, Marco, called ahead and was able to arrive earlier than scheduled. He was professional, polite and knowledgeable - explaining the problem and what it would cost before starting the work. He wore booties and took care to keep the work area clean during and after the job. Job well done - thank you!

Daniel C.

01/03/2019 12:00:00 SA

Awesome response time, courteous service, and friendly too. The plumber who cam to my house answered all of my questions and provided helpful insight. What I thought was a potentially huge issue turned out to be a small problem, and he handled it professionally. I'll use them for my next project for sure.

R L.

05/06/2015 12:00:00 SA

Hire this team! You are here looking for a plumber--dial them up NOW. We needed a toilet flange lowered and new toilet installed once a new floor was installed. After spending the better part of one day leaving messages with a dozen plumbers, Ygnacio was the first to reply. He arrived the next day with a cheerful disposition and respectful tone. After a thoughtful project assessment, he quoted me a very fair price. Ygnacio completed the cutting, grinding and installing with great skill and speed--all the while keeping the space clean. I have a few more plumbing projects in the pipeline and will happily call Oakland Rooter without reservation.

Ashyanna K.

7/31/2018

They got back to me right away. Came the following day and fixed the problem (while the three other plumbers that I called never got back to me). Very friendly. I am very pleased with their service. I highly recommend them.

Adele P.

12/22/2018

We just had them replace a kitchen faucet, which required drilling through a countertop and replacing a bunch of misaligned pipes. Highly recommend this company because they were on time, courteous, extremely professional, efficient, fairly priced and did excellent workmanship.

Valerie B.

12/21/2018

Great experience! I had a plumbing emergency; they were the only plumbers who could come on a busy day. They fixed two problems, calmed me down, and were completely professional and knowledgeable. I'll definitely use them next time, although I seriously hope I never need a plumber again.

Magali A.

7/19/2016

So, I didn't know I had a problem until my husband was gonna go under the house to check the cable wires. He noticed a big puddle of water & a bad order. We know nothing about plumbing so I called Oakland Rooter and left a message. 10 minutes later, Ygnacio called back. He & his staff were there the next morning. Turns out my sewer pipe broke. They were able to take care of the problem that same day! He and his staff worked quickly and in a professional manner. Oakland Rooter is now on my speed and will be the first I turn to if there are any more plumbing issues that occur.

Alexandra M.

12/15/2018

These guys are fantastic! After having a plumbing emergency this was the only business that was able to come the same day. The plumber they sent out, Jose, was courteous and professional. My emergency was due to an error on my part (valve not turned all the way) and he didn't make me feel like a fool! They didn't charge me for the simple fix. I would definitely call these guys again for when I do have another plumbing issue.

Sarah W.

12/13/2018

Oakland Rooter and Plumbing was great. They were able to schedule me an appointment the next day and worked with my schedule. Eddie was prompt, friendly, and professional. I'll definitely use them again.

Phillip M.

7/14/2016

My water line broke and I contacted Ygnacio to see if he could help me out. He responded quickly to assess my situation. He appeared to be very knowledgeable and gave me several options to work with. I felt his pricing was more than reasonable and hired him to fix my water line. Ygnacio finished the job in 4 hours or so and had a friendly and positive attitude the whole time. I highly recommend his company and trust that he would give an honest assessment to any problem you may have. If I were to encounter another problem, I would definitely utilize his services again.

Old T.

07/12/2016 12:00:00 SA

Ygnacio and his crew saved the day. We had zero hot water. They arrived right away. Changed a thermo couple and established hot water within twenty minutes of arrival. Courteous and professional. I will use them again . Thank you

Rich L.

3/24/2018

Great service from these guys, they were very courteous. I found out I had a gas leak in my house and on the same day I called Oakland Rooter and they came by and fixed the problem promptly. I would definitely call them again if I had a problem, they are efficient at what they do. It might be a little pricey but its worth the call. A+.

Elizabeth Y.

03/11/2019 12:00:00 SA

Responded quickly, super professional and good quality work. I had an appointment an hour after emailing. The technician found a problem with my garbage disposal and quoted a replacement. He was able to buy the part and come back to install it the same day. He really went above and beyond. These guys will be my plumbers of choice from now!

Gretchen L.

6/27/2018

This was my first time using a plumber and I was impressed with the punctuality and efficiency, as well as the professionalism throughout my issue. I highly recommend!

Pamela L.

11/20/2018

My kitchen faucet stopped working all of sudden. I messaged them via Yelp on a Sunday morning and got a reply within 15mins. I got an appointment for the next day. Eddie not only showed up 10mins early during my 2 hour window, and he was extremely polite and explained to me what happened and steps to prevent it from happening again. I highly recommend this company. Good work. Reasonable price.

Karen B.

11/16/2018

Quick response to our faucet issue. Andy fixed the problem in less than an hour. He was professional and knowledgable.

Alka P.

11/12/2016 12:00:00 SA

I experienced an overflowed toilet this past week. I was able to get a same day appointment (although I opted for the next day) - very accommodating around scheduling. Once they came out (2 guys were sent) they quickly diagnosed that nothing was wrong with my toilet! What a relief and no charge for the call out to the house. Thank you so much for easing my mind on needing a repair!

Sekilati K.

6/13/2018

PGE said that the gas line was put in beautifully. Thank you Nachos of Oakland Rooter for your excellent service.

John I.

06/10/2018 12:00:00 SA

We had a plugged drain and called Oakland Rooter Plumbing to snake the drain. We had their serviceman Eddie come to our home the very same day and within one hour he had our issue resolved. Eddie was very professional and expeditious about resolving our issue. Their fees are extremely reasonable and in addition Eddie provided us with a cap for one of our clean outs at no additional charge. I would strongly recommend Oakland Rooter if you have any plumbing repair issues.

Gillian D.

12/31/2019

My experience with Oakland Rooter and Plumbing was excellent. I made a service request through Yelp and got a message back within 15-20 minutes and then a call within the hour scheduling someone to come out to my place the NEXT day! Jose Ramos came out, on New Year's Eve no less, and was very efficient, professional, and courteous. I appreciated how Jose talked me through every step as he worked on the tub and explained everything he was doing. He never tried to upsell me or make me pay for anything extra; he quoted me a price up front at the beginning and that was the final cost at the end. He said he would check steps A, B, and C to try and fix the problem in the most cost-effective way. I was lucky that my tub didn't need a big fix, and Jose was able to fix it with a cheap 4 dollar washer to return our water pressure to normal in our shower. He even did a bit extra in his time slot at our home and looked at a leaky pipe under our kitchen sink's disposal. Jose's work was excellent and it was a pleasure working with him and Oakland Rooter and Plumbing. I will definitely use them again in the future.

anita g.

5/27/2018

It took less than 24 hours and a very fair price paid for the toilet I spied on line to be installed in my master bathroom and with no leak. Thanks Eddie and Oakland Rooter Plumbing.

David C.

10/12/2016 12:00:00 SA

I have to say that Oakland Rooter and Plumbing Co. is the company to go to for any plumbing work. I had a minor emergency with a leaky faucet and deep sink in my basement. Oakland Rooter responded within an hour of my call. I told them what I wanted and they found a new faucet and deep sink in a minimal amount of time and the price was right on. I would call them in a heart beat if I had need of them. Great people, great service and a great price!

Thank you, Oakland Rooter.

K N.

1/22/2019

Excellent service. Ygnacio responded to my quote request immediately and was able to book a service call for us the next day. They showed up on time and unclogged our kitchen sink drain quickly and at a very fair price. They were friendly and professional - highly recommend, would definitely use them again!

Colby L.

5/28/2015

I don't write many reviews but these guys deserve the time for me to write a review. I was referred to them by a friend at work and they were as awesome as advertised. They worked with my schedule and I felt totally comfortable with Ygnacio fixing my drain. He explained my problem completely... and why I have not been able to fix my drains myself-no matter how much product and time and effort I have already spent! (i tried everything I could find at Home Depot) It has been almost a week and my drain has been working perfectly after weeks of progressing problems! I will never self fix my plumbing issues again. I am so happy to have found a reliable and reasonably priced plumber I can trust!

K L.

12/22/2019

Last week I found a small leak in the copper joint of one of the water pipes in the house's tight crawl space and called Oakland Rooter & Plumbing. Jose and Juan were right on time for our appointment, but I was 15 minutes late. Luckily my housemate was home to greet them. Between the notes I'd given over the phone and to my housemate, they found the exact spot underneath the house, provided a fair quote which I accepted over the phone, and had started on the job by the time I arrived home. When they finished, I was impressed that they didn't just fix the joint that was leaking but replaced another nearby section of copper pipe beyond the joint that had other bad soldering work that looked prone to failure. I was really grateful that Jose and Juan didn't just fix the immediate issue I brought them out to fix, but took care of something that they could already see was likely to fail soon. And the new solder looked smooth and clean like a good soldering job should look!

Linda M.

01/11/2018 12:00:00 SA

On a cold, wet, windy evening in Winter Fernando crawled under my house to fix my plumbing issue. After working hard for an hour he advised it was an issue that required a bigger fix. When he came back he added a feature, a clean out, to an old house making it easier for any future plumbing repairs. Ignacio in the Oakland Rooter office and the plumbers in the field are my go-to guys. Fair prices and they work really hard For you.

Robert H.

4/26/2018

I see that Eddie is getting a lot of compliments for his professional attitude and good work. I want to add my kudos to those already praising Eddie. Yesterday I had a plumbing problem at our home in the Oakland Hills and found Oakland Rooter on Yelp. I called Oakland Rooter and Eddie, with his partner Juan, was ringing my doorbell only 45 minutes later! One hour later the problem was professionally resolved with the added benefit of good manners and courtesy by the Oakland Rooter team. Thanks, Eddie.

Judy M.

09/11/2018 12:00:00 SA

Today was the 3rd time I've used Oakland Rooter and Plumbing. Each time I was able to get an appointment quickly, the price charged was fair and understandable, the work was done In a fast and professional manner. I trust these guys and am so relieved to get such good advice and work. I recommend them to all my friends who need any kind of plumbing services.

David K.

04/09/2016 12:00:00 SA

I called these guys at 9am and they came by at 3pm which is awesome because i couldn't even get another plumber for a few days.

My water main broke from by meter to my house, (forgot the names but 2 really nice guys) hopped out the van and with 3 minutes were digging up the ground and searched for the cracked pipe. They cut out the broken pipe and although it was extremely hard and fustrating work they both smiled and cracked a few jokes. 4 hours later my pipe was repaired and my family has water again. I thought the price was fair and maybe even a little below what another plumber would charge.

Carol A.

09/07/2018 12:00:00 SA

EBMUD had contacted us notifying us a leak; our monthly bills had started to double. I called Oakland Rooter because of their excellent reviews on Yelp. They did not disappoint. Andres came to our house at the scheduled time. He thoroughly inspected the property and was able to detect where the leak was coming from. We were able to make the necessary repairs to stop any future leaking. Oakland Rooter was very honest and reasonably priced.

Miguel V.

8/22/2016

Where to start? I had 1 plumbing issue after another. I gave these guys such a big list it was scary. To me anyway. Ygnacio reviewed my punch list and he assured me it would be ok.
I had leaks at different faucets. Toilet that needed to be replaced. New water heater. Low pressure at rear restroom. Corroded drain line at kitchen sink and they installed a back flow preventer at my sewer. They knocked the punch list out. Thank you Oakland Rooter. My first choice.

Emilia S.

7/19/2018

5 stars is not enough, I give them 100. In one hour, they installed a facet, unclogged our tub and achieved the impossible of fixing a shower where we never had hot water. Nobody else was able to fix that shower. They are very nice, reasonable priced, fast to respond, a real pleasure.

Bret H.

07/12/2016 12:00:00 SA

Oakland Rooter is the best!! Down to earth, honest and reasonable with the quote, and reliable. Did a great job on my bathroom. Anything as simple as unclogging drains to remodeling the whole thing. Highly recommended!!

ellen m.

03/09/2015 12:00:00 SA

Happy to add our experience to the list of positive reviews. After having the genius idea of putting a large amount of ant covered dog food down the garbage disposal, we found that our sink was clogged. After hours of trying ourselves to snake out the cemented dog food, I called Oakland Rooter and Plumbing. This was Saturday at 2:30pm. I was sure we would be out of luck since they closed at 6pm, but that wasnt the case at all. Ignacio, the owner, answered and got someone out by 3pm. Alex spent 2 hours with the snake but the clog was too far down, and they had to go under the house and install a new clean out. They offered to come back first thing Sunday morning (even though they are closed Sunday), but we said Monday is fine. Ignacio called first thing Monday to let me know they were picking up parts and on their way. Alex showed up at the expected time, cleaned up, and did a great job for a reasonable price.

This is a really well run business. Very professional. We couldn't be happier with the service. We will definitely call them again if anything else comes up.

Brad L.

10/24/2017

Great company to work with. I've twice used them for small jobs. They are quick to respond to phone calls, person who answers is knowledgeable and helpful and they come to the house quickly and on time. Their work is quick, thorough and clean and the price is reasonable. My go -to plumber.

Norm F.

02/08/2018 12:00:00 SA

Thanks Ygnacio for always being responsive to my emergencies. It's hard to manage a property without have reliable service providers you can trust. Keep up the great work!

S K.

9/24/2018

I want to add to the 5 star rating of this company! Marco was great- very timely, efficient and clean. Even the dispatcher was so friendly!

Samantha S.

2/26/2015

A couple weeks ago on a Sunday night, my kitchen sink was clogged and it was evident that it was a problem across the entire system, with coffee grounds coming up in the bathtub. I called Oakland Rooter Monday morning. They came out, determined that my pipes were indeed totally clogged and confirmed what we already new about the drainage under the house, which was the the run:rise was incorrect and we had to re-do the drainage. It was a pretty intense undertaking but the results were successful, the drainage was properly aligned and the cost was totally reasonable.

As a consequence of Oakland Rooter's excellent service and workmanship we decided to replace all the galvanized pipes with copper the following week. All our new fixtures had copper, but they all tied into the nearly 100 year old galvanized system. Once again, the guys were super nice, very efficient, did excellent work, and did a superior patch job on the walls that had to be opened for access to the pipes. I was nervous about what the quality of the sheetrock/lathe and plaster repair was going to be. It was seamless! Two different rooms were affected with two different textures and they were perfectly matched. As a homeowner who had done a fair amount of remodeling I was super impressed.

I would not hesitate to refer Oakland Rooter to anyone who was looking for a good plumber.

L M.

09/06/2017 12:00:00 SA

Odie and Jose were really great. What started as a small project in our new home grew to a larger one, but they were always efficient and super courteous. I agree with others who have said they are very responsive. Highly recommend!

Garland L.

8/18/2018

I had to replace the handle for my shower but the screw was stripped, so I opted to have a professional handle the job. I can't really complain. Odi and Jose showed up at my house within an hour or two of reaching out and got the job done quickly and professionally.

Julie K.

4/29/2018

Owner Ygnacio was quick to response to my drainage problem with a reasonable quote. He sent Eddie to fix the drainage problem at the same day. I was amazed at how quickly Eddie (technician) clear the drainage in 10 min. Now, my bath water drained in 2 min. I would highly recommend Oakland Rooter & Plumbing to my friends and I will be their repeat customer based on Eddie's work and Ygnacio fast services.

Lisa C.

11/27/2017

Alex & Eddie provided me a great service I needed. My bathroom sink was clogged up and it was very difficult to find out the cause of the issue, but Alex found it. It was due to my tree root got into the pipe. He provide me plan to get it resolve for long term and the meantime he was able to make it work. They also fixed my kitchen sink and they did full inspection of units. It's hard to find reliable plumber and I am so glad I took the chance to try them out. They will be the plumber for home and business. I will be reach out to them when I need to do yearly maintenance and new project. Thank you Alex and Eddie. I really appreciated the quick respond too.

Scott W.

11/21/2017

I discovered my toilet was leaking. I called an left a message explaining my problem and got a call back within an hour. I was able to schedule a repair for the next day. Alex arrived on time, diagnosed the problem and fixed it in a couple of hours. He clearly explained what had happened and what he was going to do to prevent it from happening again.

Liz A.

11/20/2017

Incredibly friendly, helpful service. I asked them to come out and look at my low water pressure, and they arrived promptly, quickly diagnosed the problem, and I had my water pressure back in no time! Very fair very nice people. I am definitely calling them again when I have a problem.

Rochelle L.

11/17/2017

We needed our 20 year old toilet fixed in a hurry and ALEX was amazing!! The toilet was so old, but he went out of his way to find the replacement parts the same day and returned to fix the toilet. He was professional, clean, courteous and very knowledgeable. I HIGHLY RECOMMEND Oakland Rooter Plumbing and ask for Alex!

Marc R.

11/17/2015

Ygnacio and crew have been great on several occasions for our family, even finding time on a weekend morning for an emergency overflow situation. Reasonable, responsive, relaxed.

Lee F.

04/10/2018 12:00:00 SA

Did not solve our problem. Replaced thermocouple, which we had just replaced twice, but didn't screw in right on our own. We have very little hot water coming out, when asked about this as he quickly left, he said you may need to replace your water heater, or replace your pipes. Thanks a lot! We still have no hot water and are out $185 for nothing.

Adrienne C.

10/28/2017

My sink was clogged, water leaking from my disposal and my dishwasher was leaking. I was so stressed! I called one business that said they didn't fix clogs (why are you a plumber) and a few more that didn't sound very specialized in this field. I called Oakland Rooter Thursday and when they said they couldn't come until Saturday between 12:30 and 1:00, I was a little disappointed. Well, today is Saturday and at NOON my doorbell rings. It's Eddie and Juan! Now, I'm a little nervous because this is my first homeowner issue but they came in super friendly and ready to work. My disposal was the culprit and once they figured out the solution, Juan worked on snaking the pipes and cleaning out my disposal while Eddie went to purchase a new base. I am super excited that this is not going to cost me an arm and a leg and I WILL be using them for my upcoming bathroom projects! Thanks Eddie and Juan! Thanks Oakland Rooter!

Rozenna G.

4/29/2015

My mother's toilet was clogged and I called Oakland Rooter around 7pm this past Monday. The guy said he would be there within 30-45 minutes, Ignacio and his assistant come as promised and fixed the problem. I would highly recommend this company. Ignacio is very knowledgeable and experienced.

Rob H.

07/10/2015 12:00:00 SA

We had a clog in our pipes that made our kitchen sink back up into our bathtub every time we ran the garbage disposal. A disgusting and smelly mess. I called at 7am this morning and left a message, they called me back at 8am (even though they don't open until 9), and had a crew out to my house at 9:30. They were friendly and professional, and cleared the pipes pretty quickly. They also explained why this problem could keep happening due to the layout of the pipes. All around a great experience--I will definitely call them again.

bruce l.

10/16/2017

five stars. i called late sunday afternoon with a clogged sewer line. eddie answered the phone (!) and said it was too late to come out but that he would come the next day. he called monday to let me know he could come earlier than scheduled (!) and showed up with juan. they both presented with a great vibe and in fact did a great job... you could just tell by watching. when he was done, eddie looked at the time and rounded down in my favor on the bill. like i said... five stars. whoever owns oakland rooter needs to make sure they hold on to eddie...

carolyn c.

6/30/2015

Ygnacio was quick to respond, able to come by within a couple hours, and dealt with the issue quickly. He was very professional and considerate - he saw the shoes on the steps at the entry and immediately took off his shoes. Highly recommended!

Nicole S.

07/10/2016 12:00:00 SA

Although Ygnacio was kind in person, and very sociable, we would not use Ygnacio or his many colleagues again. Not only did he delay the project multiple times, and run over our garden with the dirt that we specifically asked him to place carefully elsewhere (when digging up for laying down new pipes) but my husband did much of the work to put in the toilet in our half bathroom and he still charged us full. He literally killed 7 of our large, grown plants after we specifically asked him to be careful. Not only that, my husband SAW them put THEIR garbage from their van THAT WAS NOT USED ON OUR BATHROOM into our backyard with the rest of the pile of debris we will have (eventually) picked up for removal. We would have appreciated more upfront and advanced communication from him in many ways including what days he was coming and what time (this changed continually). Lastly, we wish that he had told us about how the copper piping was going to change the color, odor and taste of the water for a week on end, but he failed to mention that and we had to call him to ask him. Again, he may be nice, but not professional.

Robert W.

6/21/2017

They did an excellent job at my property in Oakland and I thought they were very reasonable.Used other plumbers before over the years and they charged way more for basically the same service.

Daniel T.

6/15/2018

Called Oakland Rooter a second time, and again they delivered. Eddie came out this time and fixed leaking bathroom faucet for me. He was super-efficient and explained everything. Thanks for your help!

Andres G.

02/11/2016 12:00:00 SA

Fast, friendly, professional service. We had a faucet emergency in our kitchen and they delivered as promised. We highly recommend them for your plumbing needs.

Janice R.

1/26/2018

Thrilled with Fernando, who got my old but trusty water heater going again when my regular plumber was not available, handy neighbors couldn't get it lit... YEAH!!! Called and spoke to Ignatius 2 hours ago and WOW!! Hot water pouring through the pipes now! I think that is Responsive with a capital R.

Kate P.

4/18/2018

Our realtor recommended these guys come out to fix a leaky toilet and brace our water heater. They gave a fair price and were in and out in about 30 minutes. They were on time and I was able to get an appointment within 2 days of reaching out.

Gomez N.

7/28/2017

Thank you Oakland Rooter for coming to my rescue!! I called them in a panic and Ygnacio assured me not to worry. Fernando came out and fixed the problem the SAME DAY!! They were both very professional and Fernando explained everything to me in detail. Thanks again!

Jeffrey L.

11/07/2017 12:00:00 SA

Last month Oakland Rooter came to our house and cleaned out the shower and bathtub drains. It was done in no time and at a reasonable price. I highly recommend them!

S D.

1/27/2017

Another shout-out for OR! I called 3 companies for bids & they came out with the lowest. Ignacio answered the phone every time I called (3x). This is important when it's a plumbing matter. Eddy arrived as scheduled; they even provided me with a real time update for his ETA. Eddy was kind, diligent, informative, & he left the bathroom very clean. I highly recommend this company, call'em!

Alan C.

10/05/2017 12:00:00 SA

When I sent out a request for some plumbing work, Oakland Rooter was not only the first to get back to me and set up a time to come out the very next day(my request was late in the day, as a note), but gave me the best quoted price for the work as well. Alex came out, took care of two plugged drains super quick, and was very professional, even doing things like going the extra mile to make sure he wasn't at risk of blocking in any of our neighbors with his parking(almost impossible to do in our complex). Good work.

Albert C.

4/27/2017

Called them in the morning about a clogging and backflow problem. Fernando came at around 1:15 pm, diagnosed and fixed the problem, and discovered others left by previous plumbers and fixed those too. He was very polite and pleasant and cleaned up nicely when the job was done. Very happy with the work.

Alton N.

3/31/2017

Great service and very responsive. I called first thing in the morning to get service on a clogged kitchen sink. They responded within 5 minutes to set up an appointment. They arrived soon after and fixed the problem. They were very professional.

Kev R.

8/19/2017

Professional, versatile, plumbing service. My family has been using them for years. I recommend them to everyone that ask if I know a plumber. Being a tradesman myself , sometimes I don't have time to do repairs myself. A+ Quality work

Rebecca P.

08/07/2017 12:00:00 SA

They were super responsive. Charged me half what another plumber had estimated. Fixed my problem quickly & left the area where sewage had overflowed clean.

Amanda H.

07/01/2019 12:00:00 SA

I recently bought a fixer on a hill built in 1931 that required all new systems. I was ready to be pretty overwhelmed by the process. But it turns out I had nothing to worry about with Oakland Rooter and Plumbing. Today we passed inspection for the incredible work Jose did at my place. New gas line, new copper piping throughout, and a new water supply line. Sounds like a lot? IT WAS. And Jose was so patient and talented at every turn. He spent hours underneath my house in every crawlspace welding in very tight spaces. I have so many stairs at my place and he was never reluctant to do any of the work. He was even able to identify a place that I could have heating ducts run after several HVAC tradespeople came by and said it was going to be very difficult. I can't say enough good things about Jose and Oakland Rooter and Plumbing. If you need anything done that has to do with plumbing do not hesitate! You will be in the very best hands. Thanks guys!

Dan D.

02/12/2016 12:00:00 SA

Wow. This team is a happy, can-do crew. I will call them again in a heartbeat because if it was just a rooter company, I would have had to call another plumber. Ygnacio and his service pro sidekick showed up early, stayed late, and re-plumbed my garbage disposal with ABS all on a Friday night before heading to another job. All for a very fair price. I have some bathroom remodel work coming up and will be having him back for plumbing. If they are busy, they are worth the wait. I called them based on other Yelp reviews, so felt like I should share the love for their next customer. Call them.

Ken K.

4/30/2017

These guy's are the best, I called at 5pm on a Sunday because I had water and soap coming out of the clean out line. There were at my house in 10 minutes and had the line cleared in in no time, would recommend these guy's too anybody. Thanks Oakland rooter

Liz K.

7/13/2016

Cant say enough good things about Oakland Rooter! Besides Ygnacio being super responsive and professional, him and his team are extremely thorough and clean. I called on a Friday night to fix my main sewer line and they were able to come within in the hour and got the job done in less than a couple hours. Very nice guys I would confidently recommend them to everyone!

Martin S.

08/11/2016 12:00:00 SA

These guys are fantastic! They came out right away, diagnosed and fixed my problem quickly, charged me a reasonable price, and cleaned up after themselves. What more could I ask for? Highest possible recommendation! Wish I could give them more than five stars.

Karen C.

3/20/2017

So, it's been a week and a half since Sylvester called me to apologize for not responding to my messages. I have yet to hear back from him after he spoke to Ygnacio, so back to one star. Wish I didn't have to even leave one, but, oh well. Won't be using these guys ever again!

Laurie S.

6/30/2016

Here at our car dealership we had an issue with one of our showroom restrooms. I called 4 other plumbing businesses with no answer before I called Oakland Rooter. He told me that someone would be here today at 5 PM. To our surprise, Carlos showed up here at a little after 3 PM, took a look, had the parts and fixed it in a hurry. They will be our go-to from now on.

kathy m.

2/17/2017

They were professional on the phone, which other companies were not and they did an excellent job...For $175/hour. They didn't say that on the phone or before they began. The original job took about 20 minutes. I learned that fixing something else in the remaining time cost an additional $60! I couldn't afford to use them again.

Nidhi H.

5/14/2016

Super prompt in responding to the request on Yelp. Really easy to set up and did a quick, great job with it.

Kaveh R.

08/06/2016 12:00:00 SA

Ygnacio and Alex picked up the new water heater I ordered from a box store and installed it without a hitch, up on a platform above my washer and dryer--not the easiest install. Great communications via Yelp mail, pleasant and friendly, and they swept the platform for good measure. Reasonable price, though I had found another well rated plumber who was about 15% cheaper but booked for a week.

Victor B.

11/10/2016 12:00:00 SA

Oakland rooter and pluming has wonderful friendly employees with great customer service skills, regardless how big or small the problem is they get it done. Give them a call you won't be sorry :)

Jorge H.

7/13/2016

Ygnacio and staff, thank you for showing up at my mothers house over the weekend. She was very pleased with your work and I with your professionalism. This isn't the first time you've gone above and beyond for myself or my family members. Thank you very much Oakland Rooter!

Dong K.

7/13/2016

I had leaking outdoor pipe and gave these guys call. Alex and Carlos came out the same afternoon and fixed my problem in less than 2 hrs. They took care of me and were very professional. Would highly recommend to anyone needing something fixed quickly.

Julie B.

5/19/2013

Quick service on a leaking faucet. Thanks so much Ignacio! I will highly recommend and will call him whenever there is another problem.

Alexia D.

6/30/2016

I contacted several plumbers and Ygnacio was the only one who responded and they were at my home wthin the hour and Carlos was able to identify the problem and fix it. He was fast, professisonal and explained everyting he was doing. The price was very reasonable and I now have a plumber that I trust and will call again if I need a plumber.

Kamala Itzel B.

5/22/2016

Super fast response. Provided me with some basic information via Yelp message within minutes of writing him. He also does free estimates. We ended up not needing him to do anything more than that but I was super grateful for his promptness and professionalism.

Benjamin M.

2/19/2015

I am an architect and focus on residential work. As a result I have a pretty good sense of when to ask for help, back away and let the pro do the work. Ygnacio and his crew have stepped up time and again. I fully trust his direction and his work is always well priced for the quality of the work. I couldn't recommend these guys any more highly than I already do.

Khanh V.

11/18/2014

Ignacio promptly arrived and examined our clogged kitchen sink. He knew exactly what the problem was and solved it efficiently. He was courteous and knowledgeable. Thanks Ignacio and thanks Yelp!

Sarah M.

3/30/2018

I can't believe how amazing this company is. Truly remarkable. Knowledgeable, skilled, honest, friendly, informative, hard working, reasonably priced, and stayed till the surprisingly complex problem was solved. To recap: I called their office and someone answered right away--no waiting for a call back. They said someone could come in an hour--and someone actually arrived within an hour! Marco arrived and was courteous and knowledgeable--and wise enough to know when he needed help. What seemed like simple clog turned out to be much more complicated. He called in Ido who clearly has been doing this work for a long time and REALLY knows his stuff. What they thought was going to be a quick snake-the-clog job turned into a remove-the-toilet and ultimately go-on-to-the-roof job (!!) to get access to the best line down to where the clog was. (That's after the 45 minutes they spent with me crawling under the house identifying in which pipe and exactly where in the long pipe the clog was.) They went above and beyond literally! They explained what was happening each step of the way. (Admittedly, I asked a lot of questions but they seemed happy to teach me as they worked.) I learned a lot about my house! They worked for 4 hours (till 8 pm) and only charged me the quote for the remove-the-toilet-to-get-the-clog even though they ended up having to go through a place on the roof and worked four hours instead of the expected one-two. As they left I gave them pizza and tips of $40 each and they left behind a very happy customer. I can't recommend this company highly enough.

Andria R.

8/23/2015

There aren't enough words to describe how great the Oakland Rooter Plumbing Company is...Ignacio and his team are incredibly responsive and always treat the situation as though it is their top priority. Every single representative is polite, helpful and communicative. I feel reassured knowing that Ignacio and his team are on the job. I've never had to call them for the same plumbing issue twice, they are knowledgeable and know how to get the job done right the first time! To anyone seeking a local, community-based company for plumbing, Oakland Rooters is the place to go, in addition to all the wonderful things about them, they are also very reasonably priced. Do yourself a favor and call Oakland Rooter.

Rob T.

12/02/2015 12:00:00 SA

These guys are the best! Respectful, fast, thorough and get the job done right. Have used them several times and always completely satisfied. Definitely recommend them.

Julia C.

2/25/2015

Ygnacio has been fantastically helpful to my husband and I after we bought a new house which needed, and continues to need, some work! Whether it's a big project like installing a kitchen and bathroom or something small like fixing a running toilet he has been able to provide us with efficient, professional and affordable help or recommendations for everything we've encountered. I highly recommend his services, really nice guy and easy to work with as well!

L D.

5/14/2014

I am so fortunate, to have worked with Oakland Rooter on both commercial and residential projects. They are consistently professional, honest, reliable & fair. In my experience, jobs have been completed on time, on budget with high quality workmanship & personable service. If you've worked with contractors you know these qualities are uncommon. Skilled in all aspects of construction, they go above and beyond to facilitate a successful project. If you have a plumbing/construction project, Oakland Rooter should be your first call.

David C.

5/20/2015

I called yesterday and was able to get an appointment the next morning to unclog the dishwasher drain. Ignacio, the owner, came and did the work himself. It was the best experience that I have ever had in hiring a plumber. Ignacio was punctual, friendly, and very efficient. He diagnosed and repaired the issue quickly. He discovered that it was the hose that was bent, preventing the water from flowing properly. He managed to salvage the hose and keep me from having to purchase a new one, and even offered me a year's warranty on it. I will definitely be calling him for any future plumbing issues and repairs. I highly recommend Oakland Rooter and Plumbing. Thanks again, Ignacio, for your excellent service!

Douglas C.

3/28/2015

Came first thing in the morning, fixed the kitchen sink clog. They didn't need to use the snake, so they gave me a break on the quoted price. Good job!!

Jessica H.

8/18/2015

I called Oakland Rooter to clear a clog in the main sewer line for our house. Ygnacio answered the phone promptly and said he can have one of his guys here within an hour. Dylan is the person who did our repair and he was very professional and courteous. The line needed to be cleared out to remove some roots that had grown in it. I am very happy to have our plumbing problem taken care of so quickly! Thank you!

Suzanne R.

08/04/2015 12:00:00 SA

Wow, Ygnacio is the best! He came out on a Saturday and fixed my broken pipe, and I could have kissed the ground he walked on because I had to shut off my water and was freaked out about it. I am kind of a stress case and Ygnacio has a very calming effect. He was very professional, polite and he was able to quickly fix the problem. He also answered my thousands of questions and made me feel comfortable that there was a simple fix to the problem. He came back the following week and fixed another problem with a clogged kitchen sink. I just moved into a 115 year old house, so it is awesome that there is a great company like Oakland Rooter in town. They deliver quality results and you really feel like you can trust them.

John S.

03/11/2013 12:00:00 SA

Oakland Rooter has done numerous projects for us including major repair of our sewer, re-plumbing old iron to copper, installation of two bathrooms, and exterior French drainage systems.
Throughout, they have been competitive in price, responsive to our calls, considerate of our living conditions with regards to safety (we have two small children) and always make themselves available on short notice.

The owners have a wide range of skills (not limited to plumbing) and as a result also renovated our basement bath and living areas with excellent results.

I would highly recommend that you consider them for your needs whether plumbing or renovation.

Patricia T.

2/23/2015

Excellent service from small to much larger. They come fast, they know what they are doing, they are tidy & quick -- very good plumbers, have used them quite a few times over past 3 years for ourselves and for clients. Definitely As good as it gets!

Eddie W.

12/09/2014 12:00:00 SA

Finding a good plumber is as hard as finding a trusty politician. Politicians promises invariably go down the drain, which is why I needed a good plumber today. Had a stopped up sink by the washing machine and needed help pronto. After readng the Yelp reviews, I decided to call Ignacio at Oakland Rooter and he DELIVERED. He was on time and on the money (actually gave me a deal since I added two more drains to be cleared) and showed me how to fix things in the future. He even cleared out the mineral deposits on the faucet at no charge rather than soaking me for a new part. If I failed to mention it before, let me say it again: I trust Oakland Rooter. Ignaciio's promises are golden. Good-bye Harry Clark, hello Oakland Rooter. They've got my business from now on. Now, I'm hoping for some better politicians, too.

Robert S.

12/10/2012 12:00:00 SA

This last Friday evening I came home to a sewer nightmare! First I tried to remedy the problem on my own...bad idea...I just made it worse! I decided to call Oakland Rooter and Plumbing. I spoke to the owner, Ygnacio. He asked me some precise questions and asked me to take a picture of the sewer clean-out with my cell phone and send it to his cell. He called me back immediately saying that although all his crews were currently busy he thought it should be taken care of right away and offered to call around to see if he could get somebody that could take care of my problem for a fair price. He called right back again saying he couldn't get anyone but that he was on the way and would help me out. I'm wondering if he is for real...going so far out of his way to help me out. In no time he is at my door with one of his best guys...who he had to pull off another job. He starts assessing the damage and I could hear him say under his breath that he could tell it was going to be problematic and that was why he came. He and his worker Alex were on it and two hours after he arrived we had flow. He explained he would have to come back tomorrow morning to finish as he had to replace some pipe add some t's and add a new clean-out. When he told me what he was going to charge me I was speechless...in a good way...way less than I thought it would be. They came back Saturday morning worked another two hours and completed the job as promised! Oakland Rooter and Plumbing did a great job for me! They were neat, efficient and did excellent work for a more than fair price. Integrity..work ethic.. character and nice people! With that combination they should do well...I wouldn't hesitate to call them if the need arose again in the future!

Wen T.

03/10/2014 12:00:00 SA

My washer was plugged and I contacted Ygnacio. He came on time and listened to my problem. Decided on a plan and worked quickly to resolve the drainage issue. He tested the line and make sure that he will come back if something is not right. His service is quick and the rate is reasonable. I highly recommend him after using several larger plumbing companies that come with a brochure of the fees they charge.

Kristin L.

11/04/2014 12:00:00 SA

I recently had a sewer emergency, it was a saturday and I was able to get Ygnacio to come out and give me a estimate and fix the problem all in the same day. He was very curtious and professional and the price was very resonable. I would highly recomend Oakland Rooter and will be calling him for any future plumming needs!

David B.

08/02/2014 12:00:00 SA

Courteous. thorough, careful, professional, and reasonably priced. They made a house call and finished the work on a Saturday. Outstanding !

shan m.

5/20/2014

Phoned a few others, but these guys were direct, friendly and available. The man the came and unclogged the lateral was amazing. He was professional, stuck with it, and after snaking to the street many multiple times with a couple of different attachments, removed all of the, paper towels, diaper wipes and other various debris from the line. I was just really impressed that for such a reasonable fee, he worked hard until the line was clearly free. Very professional, very reasonable. He also replaced a section of my ceramic lateral with ABS and installed a Y for a very reasonable additional fee. Great work, I can't recommend them enough!

Donally H.

12/08/2012 12:00:00 SA

What a stroke of luck to find a reliable and competent plumber! I've hired Oakland Rooter since they started in business. Firstly, they are a hometown plumbing company. That's important to me as a property manager, because fast and competent service means a lot to us. Secondly, they do just about everything. I've had new sewer line connections, water lines, and they even installed gas appliances and a high-efficiency hot water heater. Most recent job: Floor drain installed for a workshop. The finish work was great. Prices are always more than fair, and the work crew is professional and clean. What more can you ask for in a plumber? That is why we keep Oakland Rooter on our speed dial.

Robert H.

10/28/2014

I've been dealing with my sewer line backing up for years & had many companies tell me it's just roots in the line & they'ed run a snake through it. So this time I called Oakland Rooter. First off when I called, Ygnacio came over for an inspection & estimate right away. After explaining how many times I've dealt with this, he didn't think it was just a root problem. He had 2 other guys come by & help him dig up my old sewer line, 4' down x 25' long x 3' wide. Come to find out that my sewer line didn't have enough fall (downhill grade) for the waste to get to the street properly. He showed me with a level. They replaced my old clay lines with new steel ones. He made all of the necessary adjustments to make sure my sewer was in correct working order. I was EXTREMELY impressed with Ygnacio's customer service, professionalism, attention to detail, & respectfulness of my property & myself. If your wondering, this was all done on the same day I called. They gave me a more than fair price for all of the work they did. I will definitely recommend Oakland Rooter to anyone who needs plumbing services done.

Lien M.

1/15/2014

Tried to snake our shower drain a few days ago and noticed there was still standing water in the drain. I didn't want to make an even bigger mess by adding more water to it so I just left it till this morning when I tried to snake the damn thing again before giving up and called a plumber. I called Oakland Rooter (Oaklandrooter.com) because I just Googled, Oakland and Rooter and voila! The owner, a nice guy by the name of Ygnacio, quoted a price that was less than half of what Roto Rooter quoted and came out within half an hour of the call. Ygnacio took one look at the drain and said, It's not clogged, you actually got it. That water is actually supposed to be there, it's from the p-trap and helps prevents vapor from coming back up the pipe. He didn't charge a thing and I told him I'd call him again if it's still clogged, but, I've been running the shower and so far so good. I swear he fixed it by magic. Seriously though, he provided great service just by coming out and checking. There was no pressure to snake it again, just in case and he was sincere about saving me some money. I will definitely call Oakland Rooter again for future clogs.