Best in San Antonio TX

Tony helped me out of a jam, providing outstanding service for an extremely reasonable cost.  He was prompt, efficient, courteous and will definitely be my go to plumber in the future.

Thanks, Tony!

I recently had a water leak at the meter. This was the second time in a year, the first time was with a discount from a know aquaintaince of my in-laws.  Not that the first guy didn't know what he was doing, but, never-the-less, the issue reared it's ugly head again.  Handy Andy offered me a quote, which was a little steep, but he did a great job, and did some great modifications to help prevent the issue from happening again.

I haven't had to call a plumber this much (or ever) until we moved into an older house last year, but I'm thankful I came across 5J Plumbing.

Cameron & his helping hand thankfully worked me in before the weekend hit. I received a call when they were en route, which was much appreciated. They were courteous and quick to solve my problem. No complaints or questions asked when it came time to pay for their time & exceptional service. Im more than happy to shop local, and support family run businesses!

Highly* recommend them for your plumbing needs!

Excellent service from a true professional.

Mark Cruz of 'State of Matter' plumbing and backflow services repaired and replaced our old water heater. How old? Well, the manufacturing date on the heater was from ~20 years ago, THAT's how old.

State of Matter had to retool the space to fit the new heater, installed it quickly, and even vacuumed the area where they worked to get rid of the dust and dirt dragged in. That's professionalism that is rare these days.

Highly recommended you call SoM and make an appointment if you need service, even on the off days and hours.

Fast, reliable, honest. We use him for all of our rental houses.

Absolute garbage, paid over $7,000.00 for a small 2 1/2 Lenox system. They not only threw away a brand new Honeywell smart Alexa thermostat $140 out the door thanks for that but the system they replaced had a 4 inch thick hepa filter with a garbage 1 in filter that is so small even home depot doesn't sell that oddball size. They took clear advantage of an 84 year old woman.

I'm very impressed with Shafer Services.  The were both friendly and expeditious!  

About two hours ago, I called Shafer Services and a second plumbing company for repair estimates.  I explained that as I was about to leave for a trip when I noticed a leak in my downstairs bathroom.  The leak was coming from the upstairs toilet supply line.  I explained I had to leave ASAP as I had to meet customers that arrived a day early.  The dispatcher at Shafer called me back within a couple of minutes and advised a driver was enroute to my home.

Chris C. arrived shortly after and diagnosed the problem.  It was a much easier fix than I had expected and he had it completed within 20 minutes.  He fixed it before the start-time of the 2nd plumber's Arrival Time Window.  I was able to call the 2nd plumber's company and cancel his appointment.

Although the bill was higher than I expected, it was well worth the call.  I will be able to leave shortly without any worries of the leak.  

I have rated the company 4 instead of 5 because it was a bit pricey.  The service I received was outstanding  and I will try to use them again in the future because of their great service!

Give them a try!  You won't be disappointed!

Jim McNeill

We called this company two days ago to clear a clogged main line in the front yard. The plumber, who was incompetent, did not clear the clog and offered to charge us more if he had to return with a different auger. He left the pipe clogged and charged us anyways. We got a competent plumber the next day, who fixed the problem and agreed that what happened was wrong. He should have fixed the problem or not charged us. We called back to ask for at least a partial refund, and eventually got ahold of another unprofessional employee, who was rude and argumentative. He refused to compromise and hung up.  I strongly recommend against using this company. Should have known when they answer their phone hello, and you think you have the wrong number, that something was wrong. We will be disputing the charge and/or suing them in small claims.

Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.