Best in San Antonio TX

Tony helped me out of a jam, providing outstanding service for an extremely reasonable cost.  He was prompt, efficient, courteous and will definitely be my go to plumber in the future.

Thanks, Tony!

I recently had a water leak at the meter. This was the second time in a year, the first time was with a discount from a know aquaintaince of my in-laws.  Not that the first guy didn't know what he was doing, but, never-the-less, the issue reared it's ugly head again.  Handy Andy offered me a quote, which was a little steep, but he did a great job, and did some great modifications to help prevent the issue from happening again.

I haven't had to call a plumber this much (or ever) until we moved into an older house last year, but I'm thankful I came across 5J Plumbing.

Cameron & his helping hand thankfully worked me in before the weekend hit. I received a call when they were en route, which was much appreciated. They were courteous and quick to solve my problem. No complaints or questions asked when it came time to pay for their time & exceptional service. Im more than happy to shop local, and support family run businesses!

Highly* recommend them for your plumbing needs!

Excellent service from a true professional.

Mark Cruz of 'State of Matter' plumbing and backflow services repaired and replaced our old water heater. How old? Well, the manufacturing date on the heater was from ~20 years ago, THAT's how old.

State of Matter had to retool the space to fit the new heater, installed it quickly, and even vacuumed the area where they worked to get rid of the dust and dirt dragged in. That's professionalism that is rare these days.

Highly recommended you call SoM and make an appointment if you need service, even on the off days and hours.

Fast, reliable, honest. We use him for all of our rental houses.

I had the Beyer Boys out to take a look at an air conditioner that has some issues, and they were quite proficient at getting everything taken care of.
The serviceman was punctual, and did a quite thorough job of checking out the a/c systems, making appropriate recommendations for future reference and maintenance. I was impressed at how much our serviceman knew about a/c systems.  
Their communication skills need some help- it was confusing getting hold of the right person on the phone, and abrupt transfers on the phone made it difficult to keep track of whom I was speaking with or why.
I wish that they could have done a bit better job of documenting their work. I got walked through what they did, but have yet to get any documentation about it.

At about 4:15 pm on 2/4/22 we discovered a leak on the side of the house.  A section of PVC pipe had burst.  The pipe was used for filling the pool.  It had its own valve and connected to the copper feed from the street.  I cut off the water at the street and then started calling plumbers.  

Schaffer, which I called about 4:45 pm, was the only one of three companies we called that could make it out the same day.  (Everyone was very busy because of freezing weather).  They said they'd be here between 5pm and 7pm.  They were here around 5:45pm.  They capped the copper that fed the PVC and we were done.  They also did a number of other checks.  

The phone attendant was really courteous, and took the time to find an available plumber, after I explained that it was probably a 20-minute job at best (which it was).  The plumber, John, was professional, courteous, and explained everything to us perfectly clearly regarding what we needed to do next, etc.  I couldn't have been happier with the response and the service, especially with the prospect of going without water for anywhere from 2 to 5 days again (After the Feb 21 snow event/loss of water).  The invoice we received in email was detailed, and included a number of high quality photos of the repair site.  

After a really, really bad experience with another A/C and plumbing company last year, Schaffer was a refreshing change.

Based on some decent online recommendations, I called AAA Affordable Plumbing, Heating, & Air Conditioning to fix a clogged kitchen drain. A plumber came out and spent an hour trying to snake the drain (at a quoted price of $217) but failed. After the snaking failed, he gave me a new quote of $1,587. When I asked why it was so high, he said that the fasteners he would need to replace some degraded 2 cast iron pipe underneath the apartment were extremely expensive. He came back the next day with another plumber and did the job in approximately two hours. For the next three days, I called and asked for a complete invoice that explained the cost, including the expensive fasteners. They promised to send it, but I received nothing. I also learned that the fasteners and 8 feet of 2 PVC pipe they installed cost very little. I called again to ask about the price and invoice, and a AAA representative estimated that their basic costs were probably no more than $350. He still refused to give me a complete invoice, and he accused me of misrepresenting my conversations with his employees. Based on my experience, AAA is a disrespectful and deceptive business. I recommend finding another firm to do your job. $1,587 for a two-hour job that was inaccurately explained to me before I agreed to it? I will never use this company again.

Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.