Best in San Antonio TX

Tony helped me out of a jam, providing outstanding service for an extremely reasonable cost.  He was prompt, efficient, courteous and will definitely be my go to plumber in the future.

Thanks, Tony!

I recently had a water leak at the meter. This was the second time in a year, the first time was with a discount from a know aquaintaince of my in-laws.  Not that the first guy didn't know what he was doing, but, never-the-less, the issue reared it's ugly head again.  Handy Andy offered me a quote, which was a little steep, but he did a great job, and did some great modifications to help prevent the issue from happening again.

I haven't had to call a plumber this much (or ever) until we moved into an older house last year, but I'm thankful I came across 5J Plumbing.

Cameron & his helping hand thankfully worked me in before the weekend hit. I received a call when they were en route, which was much appreciated. They were courteous and quick to solve my problem. No complaints or questions asked when it came time to pay for their time & exceptional service. Im more than happy to shop local, and support family run businesses!

Highly* recommend them for your plumbing needs!

Excellent service from a true professional.

Mark Cruz of 'State of Matter' plumbing and backflow services repaired and replaced our old water heater. How old? Well, the manufacturing date on the heater was from ~20 years ago, THAT's how old.

State of Matter had to retool the space to fit the new heater, installed it quickly, and even vacuumed the area where they worked to get rid of the dust and dirt dragged in. That's professionalism that is rare these days.

Highly recommended you call SoM and make an appointment if you need service, even on the off days and hours.

Fast, reliable, honest. We use him for all of our rental houses.

It's taken me a while to get this review done, but I would definitely recommend Beyer Boys for AC needs.  My system has stopped cooling and I definitely needed to get it going again.  I had a different company come out first and they wanted to basically replace my system.  Didn't like the way that sounded, so I called Beyer boys.  Am I glad I did!  They responded to my request immediately and the technician (Jeffrey) diagnosed the problem as being a board in the outside unit.  This saved me a huge amount of money and earned my respect for the company.  Jeffrey also imparted information on how the system works and things to watch out for in maintaining the system.  A big thanks to them for being honest and thorough.  They will get my business from here on.  It's nice to see a credible company one can count on.

Despite running the recirculating pump on my outdoor mounted Tankless Water Heater, I had some partially exposed bypass valves freeze up. In my attempt to get water flowing again, I used a propane torch (cooler than MAP Gas, less likely to cause secondary damage) to warm the valves & try actuating, to free up blockages. Ended up breaking off valve handles.

At 7:45 AM on Friday, I called Shafer Services. (They had taken over the operations of Steve's Plumbing, who was best plumber in town, before retiring). Regardless, I advised them of specific situation and that the repair would require 2, possibly 3 each 3/4 90 degree-actuating PEX ball valves. I also requested an afternoon appointment, so that the temperatures could rise up. I was assigned an appointment between 1:00-3:00 PM.. Also, since I wasn't a member of the Shafer Family Plan there would be an additional $50 charge. (Whatever, I just wanted my hot water back on)

At 3:15 PM I called to check the status, and was informed that the plumber was running late on his prior appointment, but would be at my home in about an hour. He finally arrived around 4:45, as temperatures were beginning to fall, again. He took a quick look and saw some frozen sections of PEX. Stating that he had just used up two tanks of MAP gas thawing out pipes in a similar situation at his last job, he suggested it would be best if he came back the following day and performed the work when the temperatures were forecast to be warmer. Looking at the hourly forecast, I advised that he wait until after noon. He agreed and said he would see me the next day.

At 1:00 PM, the next day (Saturday) I called Shafer, to check on the status of my follow-up appointment. I was advised that I wasn't on their schedule for the day. When I inquired why, I was told that they needed parts, and that the Supply House was closed on Saturday. (Despite the fact that I had advised them of the exact parts needed at 7:45 AM Friday, and that Fergeson's Plumbing Supply is open until Noon on Saturday). They advised me that they couldn't get back to my house, before Tuesday.

Regardless, I advised them that I had figured out a way to work around a sediment filter, that I no longer needed. This would eliminate the need for any replacement valves and simply required a new 3/4 PEX Line from the Water Heater to the house return inlet. Supplies that any plumbing vehicle should have on hand, at all times. I was told, that, given this new situation, they should be able to get their next free plumber over to my house. (Probably between 3:00 & 4:00).

At 3:30 I decided to check the status, and received a voicemail message, that they were closed. No one ever showed up.  

Out of frustration, with most of the PEX already thawed, I grabbed my propane torch and some pliers (to grab onto what was left of my valve handles) Thawed out the ice in the valves, and was able to bypass all of the damaged sections of my equipment. (Subsequent to the initial visit from Shafer, a$250 Scale Cutter housing ruptured from ice expansion). It has now been a week since my initial call to Shafer, and they have NEVER called to follow up. If they dare send me any invoice, I plan on telling them where they can shove it!

I've already ordered a replacement Scale-cutter system for my Rinnai unit. I'm not sure what plumber I'll be using to install and clean up the PEX Tubing, but it most certainly will not be Shafer.

A schedule service with these guys 2 weeks prior. The plumber was schedule to show up at 9 o'clock to remove my water heater so that repair could be done to the wall behind it. He knew I had other contractors coming to do work at 10 o'clock he showed up at 10:30, making my other contractor late on starting their job. The quote he gave me went from 331.00 to 604.00 to just  remove and replace my water heater.  He charged me a $59 service charge twice because he had to come back to replace the water heater 2 days later. Neither service charge was included in the original  quote. Sold me new coils that I don't know if I needed or not.  He got into a fight with the contractor that had to wait for him to start his job and I had to calm the situation down because I didn't want people fighting in my home.  To add insult to injury he was Lake when he returned to replace my water heater. After being overcharged he tried to go back on the 90 day warranty he promised and give me a 30 day warranty. I made him scratch it out and sign in an initial that it is a 90 day warranty he got upset because I made him sign and date. Buyery  beware because this company sent out a plumber that overcharged, was late, unprofessional, was rough when dealing with me and I had been a customer of theirs as 2018. I'll call the company to make a complaint and they said they'd call me back, but never did. Needless to say I'll never use them again!!!DID NOT WEAR A MASK!!!!

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me