Best in San Antonio TX

Tony helped me out of a jam, providing outstanding service for an extremely reasonable cost.  He was prompt, efficient, courteous and will definitely be my go to plumber in the future.

Thanks, Tony!

I recently had a water leak at the meter. This was the second time in a year, the first time was with a discount from a know aquaintaince of my in-laws.  Not that the first guy didn't know what he was doing, but, never-the-less, the issue reared it's ugly head again.  Handy Andy offered me a quote, which was a little steep, but he did a great job, and did some great modifications to help prevent the issue from happening again.

I haven't had to call a plumber this much (or ever) until we moved into an older house last year, but I'm thankful I came across 5J Plumbing.

Cameron & his helping hand thankfully worked me in before the weekend hit. I received a call when they were en route, which was much appreciated. They were courteous and quick to solve my problem. No complaints or questions asked when it came time to pay for their time & exceptional service. Im more than happy to shop local, and support family run businesses!

Highly* recommend them for your plumbing needs!

Excellent service from a true professional.

Mark Cruz of 'State of Matter' plumbing and backflow services repaired and replaced our old water heater. How old? Well, the manufacturing date on the heater was from ~20 years ago, THAT's how old.

State of Matter had to retool the space to fit the new heater, installed it quickly, and even vacuumed the area where they worked to get rid of the dust and dirt dragged in. That's professionalism that is rare these days.

Highly recommended you call SoM and make an appointment if you need service, even on the off days and hours.

Fast, reliable, honest. We use him for all of our rental houses.

We purchased a new system from them and have had so many recurring problems since the purchase. They sold us a 4 ton unit for 13k+.  The house always cooled before the old unit went out. Then, the new unit wouldn't support an almost 2,500 Sq Ft. house. It has been so bad for the past 5 years. We can't cool the house for just about half the year. Fed up with things, we had a meeting at their corporate office.  Then, management came to our house. We were told things like our house needed better energy efficiency. So, we purchased approx 50k of new windows and doors. We went way above any beyond the typical energy efficiency windows and doors. We took it to the commercial level. After pouring money into that, the HVAC still couldn't cool the house. Then, we put in a  radiant barrier system in the attic to deflect heat. Not a cheap expense. Then, the system still couldn't cool the house. Then, we put in a commercial attic fan to exude the humidity out of the attic where the system resides. Then, that didn't help, so  we put in a commercial fan in the garage and added venting on the side of the garage for optimal air flow. That didn't work.  Then, we replaced 100 percent of the attic insulation with the highest grade insulation. Then, out of even more desperation for relief we replaced all of the lighting in our house with LED lights. The house kept getting hot. We can't cook for half of the year with the 13k system, after all of the other energy efficiency projects we implemented to help cool the house. We told them numerous times that we can't use our kitchen and that we bring in fans while we cook to try and keep sweat off of us. So many times we told them that money was no object, we just needed relief. So many service calls. Sometimes 3 service calls In 2 days. Our exterior house is encased in vegetation. We have a high quality newer roof. We did an energy audit. Yesterday we had the summer check up. We had flying colors, according to the Beyer Boys. One hour later, the system ceased to function correctly. We were sweating to the oldies. Then, they came out and said they had to reset the temperature control. Today, less than 24 hours later after our flying colors from them, the system failed for a third time. Not only is it effing inconvenient, but after yesterday's flying colors report, we invited a friend, who is medically compromised. And one hour after her arrival, the system, once again doesn't work. We hired a 3rd party auditor.  The Beyer Boys, we were told, sized the wrong tonnage.  We were sold a 4 ton unit for a house that is from the 1960's and is closer to 2,500 square feet. It should be 1 ton for every 500 sq ft. Never mind that we spent endless amounts of money to make the house the best energy efficient house.  The Beyer Boys don't  show ownership or leadership. They actually sold us a service plan and in the middle of it, created more tiers to charge customers more.  For under $500 they can come to your house 2x a year for service and give u discount on labor. They know all too much about labor charges. They have created a system, where they sell systems, size incorrectly, and offer expensive plans to make u feel good about what they are going to charge you so you can feel cool. They create money, not from true service, but from putting you in a situation where they have you by the balls, where they then create expensive out of market plans to help you, help them screw you. Enough is enough. Our attorneys will be filing the appropriate paperwork.

I originally hired Shafer services to upgrade some ductwork in my home.  After sending 2 different design techs to evaluate the project we agreed to pricing and work began. It was initially determined that the plenums needed to be replaced and increased in size along with 2 ducts in 2 separate bedrooms. After removing the existing plenum it was brought to my attention that there wasn't enough space to make (size)the plenum as it was proposed.  Shouldn't this have been determined prior to the work starting since 2 separate techs/consultants physically went into my attic to design/price out the project?  Had I known this prior  I probably would not have moved forward with the project. In addition one of the duct runs for the bedrooms was over 30' long and a proper coupling wasn't used to tie the two together.  Only after I brought it to their attention was it corrected.  Also, since 2 of the ducts were increased from a smaller size to a larger size to increase airflow it would be best to increase the register as well.  This was not presented to me as an option or a recommendation at the time of consult.  When I called to inquire about it I was told it was not necessary since it was a retrofit, but if it was a new installation then yes the duct and register would be matched to same size.  I don't follow that logic. I will state that the 2 bedrooms have better airflow than before the work was done, but I feel that this work was not designed nor ultimately done correctly.

Was promised a call back 2 days ago and no response,I called back 3 times and each time was told a technician will call you,I got tired of waiting and hired someone else

Horrible service! This man left in the middle of doing the job supposedly to go get a part he needed and never came back. I do not recommend this company or this person.