Best Pipe Installation in Sacramento CA
Kevin fixed everything I needed to create the perfect shower. He is trusted, knowledgeable and professional plumber, saves time and money. Kudos to Kevin, he is my go to person for any plumbing service.
Sacramento, CA 95831
First, the good. Darrell is here right now and he is professional and courteous. He identified the leak problem in one of our bathrooms within 5 minutes.
Now, the bad. I don't know how these plumbing companies get so many good reviews on Yelp, except that people are willing to pay $$$ more than they should. Or, maybe they are 1st time home owners and don't know any better. I first contacted them through Yelp and they got back to me immediately to set up an appointment.
Day of appointment - No show. I message them and they immediately start calling and messaging me. I couldn't do the appointment at the times they wanted later that day and let them know it. We set up another appointment.
Second appointment - I get a call an hour before the end of the window when were supposed to show. Their pipe camera was broken and they asked to reschedule. I explained that this was a huge pain and ate up another day of waiting around. No apology, no offer in price reduction, nothing.
Third day.(same window 9 am- 11 am) I get a call at 10:24 letting me know that the camera is not ready and they won't be here til the afternoon. Door bell rings at 2:25 and Darrell is here. He identifies the first problem. Needs two new faucets, supply lines and angle stops. $815 is the estimate WITHOUT parts, which I would need to buy myself at Lowes. Then, he takes a look at our second bathroom. The quote I get to have a camera down the pipe is $325. That is just the cost of running the camera. I didn't even ask for an estimate on the rest of the work that would be needed for that bathroom.
The big picture- If you have only one bathroom and/or an emergency, any plumbing company is going to rake you for $$$. We have 3 bathrooms, so we are not in that situation. This company is no different than any of the other big plumbers in the area (meaning that they charge too much) except that they respond to your Yelp message immediately. Now, I understand that everybody needs to make a living and I don't fault them for that. However, that doesn't mean that I have to overpay either. And to be fair, Darrell did contact the boss after I complained and he agreed to lower the price to $593 from $815. No thanks.
My next step is to call my buddy who knows a guy. He does quality work at a fair price, but on his own time-line.
If I could hire Darrell as a side job then I would, but I am not going to pay that much for the installation of two new faucets. My advice to Darrell is to leave VanGo and start doing jobs for a fair price. I know I would hire him!
Now, the bad. I don't know how these plumbing companies get so many good reviews on Yelp, except that people are willing to pay $$$ more than they should. Or, maybe they are 1st time home owners and don't know any better. I first contacted them through Yelp and they got back to me immediately to set up an appointment.
Day of appointment - No show. I message them and they immediately start calling and messaging me. I couldn't do the appointment at the times they wanted later that day and let them know it. We set up another appointment.
Second appointment - I get a call an hour before the end of the window when were supposed to show. Their pipe camera was broken and they asked to reschedule. I explained that this was a huge pain and ate up another day of waiting around. No apology, no offer in price reduction, nothing.
Third day.(same window 9 am- 11 am) I get a call at 10:24 letting me know that the camera is not ready and they won't be here til the afternoon. Door bell rings at 2:25 and Darrell is here. He identifies the first problem. Needs two new faucets, supply lines and angle stops. $815 is the estimate WITHOUT parts, which I would need to buy myself at Lowes. Then, he takes a look at our second bathroom. The quote I get to have a camera down the pipe is $325. That is just the cost of running the camera. I didn't even ask for an estimate on the rest of the work that would be needed for that bathroom.
The big picture- If you have only one bathroom and/or an emergency, any plumbing company is going to rake you for $$$. We have 3 bathrooms, so we are not in that situation. This company is no different than any of the other big plumbers in the area (meaning that they charge too much) except that they respond to your Yelp message immediately. Now, I understand that everybody needs to make a living and I don't fault them for that. However, that doesn't mean that I have to overpay either. And to be fair, Darrell did contact the boss after I complained and he agreed to lower the price to $593 from $815. No thanks.
My next step is to call my buddy who knows a guy. He does quality work at a fair price, but on his own time-line.
If I could hire Darrell as a side job then I would, but I am not going to pay that much for the installation of two new faucets. My advice to Darrell is to leave VanGo and start doing jobs for a fair price. I know I would hire him!
3951 Development Dr, Sacramento, CA 95838
James and jake came out this morning to fix leak issue under my bathtub. At first i called a couple of places before i called james and the quote that other company gave me was 1,500 - 3,000 ( james gave me a great quote ) because i assume the lack of willingness to make the job easier for them instead of considering other options . Long story short james came in got down and dirty and crawl under the cross space and fix the issue. Definitely and highly recommend! Will return for future plumbing!
7811 Amber Way, Stockton, CA 95207
I have to say most of the time calling a plumber sucks. This time it did not. Very impressed with service I received. They engaged me and my home in a kind a courteous manner. The work was quick, high quality, and affordably priced. I would highly recommend them to a family or friend for any plumbing needs. Robert and Jorge who helped me were both great!
Sacramento, CA
We've hired this company twice. Very reliable and competent company. Highly recommend.
Sacramento, CA
Awesome service! I would strongly recommend you use US Trenchless - they have done multiple inspections for properties I have looked at and they do a thorough job, helping you make an informed decision. Sewer inspections aren't something you can afford to pass up or take someone's word for, and US Trenchless has helped me find defects in properties that were otherwise a green light to purchase as-is, allowing me strong leverage with the seller to get repairs made, or walk from the deal.
Jones was very knowledgeable and helped go over my report with me and explain all the issues they found. I couldn't recommend them more highly.
Jones was very knowledgeable and helped go over my report with me and explain all the issues they found. I couldn't recommend them more highly.
Sacramento, CA
Called this people yesterday and right away Leo called us back and came to the rescue. Very polite and helpful! This company is highly recommended! Thank you for a job well done!
Thank you Leo.
Thank you Leo.
Sacramento, CA
Rip off. Came to find a leak that ended up being right under the furnace, and instead of opening the furnace to check they cut an unnecessary hole in the drywall. Charged $150 for 20 minutes to essentially say, well at least we found it.. didn't clean up anything and left the trash in our front yard. Steer clear!
Sacramento, CA
When I was in need of a plumber due to a leaky sewer line I called a chain plumber, who advised me of the work I needed. Now I know plumbers charge a lot and I really hate to call one but when you need one you need one. So this chain company snaked my line and I put the problem as a whole on the back burner.
Long story short I didn't go to the chain company but decided to call Greer Family Plumbing. The chain company wanted to charge me almost double what Greer was charging. Now as I was going through the plumbers on Yelp I realized I knew the name Greer. Turns out I went to high school with the owner but didn't know him that well but I figured If I'm going to give a plumber my money it might as well be to someone I was associated with in some way and was a local name. This is not a biased review as I feel they treated me as any other customer.
So another long story short. I've used them on a number of jobs both in my grandmothers house and a neighbors. I've been satisfied with their work, their crew and their promises and there price is fair and most of all I trust them to be honest with me and not to sell me on stuff i don't need.
I've used them to unclog my sewer line and ultimately fix the line. They also ran a new water main pipe to the house that had a leak. They fixed the neighbors plumbing under the toilet and bath, but also stated that the pipes under the kitchen where already in great shape, thank god...
Btw both houses are older homes in the Old San Leandro District.
Hopefully I don't need to use a plumber again for awhile but if I did I would call Greer Family Plumbing!
Long story short I didn't go to the chain company but decided to call Greer Family Plumbing. The chain company wanted to charge me almost double what Greer was charging. Now as I was going through the plumbers on Yelp I realized I knew the name Greer. Turns out I went to high school with the owner but didn't know him that well but I figured If I'm going to give a plumber my money it might as well be to someone I was associated with in some way and was a local name. This is not a biased review as I feel they treated me as any other customer.
So another long story short. I've used them on a number of jobs both in my grandmothers house and a neighbors. I've been satisfied with their work, their crew and their promises and there price is fair and most of all I trust them to be honest with me and not to sell me on stuff i don't need.
I've used them to unclog my sewer line and ultimately fix the line. They also ran a new water main pipe to the house that had a leak. They fixed the neighbors plumbing under the toilet and bath, but also stated that the pipes under the kitchen where already in great shape, thank god...
Btw both houses are older homes in the Old San Leandro District.
Hopefully I don't need to use a plumber again for awhile but if I did I would call Greer Family Plumbing!
San Leandro, CA 94577
Update *****I recently hired Joe to do some plumbing work (change out a hot water line, remove/install a dishwasher, unclog a shower drain, and fix a sink drain). As expected from my initial interaction with him, it was easy to schedule a service appointment. He showed up on time did the work quickly and thoroughly... and charged me A LOT LESS than other plumbers I had contacted for bids. He is ABSOLUTELY the real deal! Thanks Joe!!!
Elk Grove, CA 95624
Doug came and cleaned up a plumbing job that was done completely wrong and was leaking everywhere. Same day as I called. Friendly, fast and professional work. Plus right here in West Sac. Highly recommend.
West Sacramento, CA 95691
Two Sentence summary: Trustworthy & knowledgeable Oly of Detail Plumbing saved me over $800 as the replacement faucet I was going to buy when I had my faucet problems was the Moen Align Brushed Gold One-Handle High Arc Pulldown Kitchen Faucet (Model 5923BG; $778.65 at the time) and that does not even include the estimated installation cost from his wonderful business! Oly patiently helped me through phone call and text to get a FREE replacement part along with advice on how to install it; when he could have easily taken my money as I had no hesitation to buy the faucet and pay him to do the work due to all the 5 star reviews I saw on this great platform :)
Full Review:
I called Oly inquiring about kitchen faucet replacement services since I may be in need of a new kitchen faucet. I asked if he could accept text as I created a video to show him. He said yes, please send and I texted him a video I made that showed the problem, how the sink is connected under the sink & 3 images that show the problem in detail. I uploaded the video along with other information to the internet so he can see everything in detail without having to make a trip out to my house :).
I also mentioned I was interested in several faucets as a replacement, my top choice being a Moen Align Brushed Gold One-Handle High Arc Pulldown Kitchen Faucet (Model 5923BG; $778.65 at the time). I asked if he could help me & the next steps for us to work together.
After reviewing the information I shared, Oly PROMPTLY let me know that I likely could get a FREE replacement part via warranty!! Oly shared how I could find that information from the faucet itself. I did as told and VOILA!! I went through the warranty process with Pfister (company who made faucet) who said I was under warranty and gave me a Case ID number exactly as Oly described the process would be like :) After the warranty process was created, I was given a link from Pfister (pfisterfaucets.com/parts…) to view details about it and more.
When I got my replacement part, it was easy to install just as Oly described!
All in all, Oly is an amazing person who I appreciate greatly as he could have just said, yes he can replace, and let me buy an $800 faucet plus pay him to install it. Instead, Oly with integrity, thoughtfulness and SUPERIOR customer service, patiently helped me get a replacement and would not take any money from me when I offered it to him for his time on the phone :O
Oly, you are the Plumber Of The Century in my book and anytime someone local to the area asks if I know anyone who can help with plumbing issues, Oly and his great business Detail Plumbing is who I say without hesitation!!!!
Many can see all the 5 star reviews Detail Plumbing has. This proves Detail Plumbing is a business you can trust with your money and time!!!! They will treat you with superior customer service plus they have integrity as a business!!
They are not in the business to get the most money out of you; they are in business to solve your problem the BEST & MOST COST-EFFICIENT WAY POSSIBLE, the same practice I adhere to in my own businesses!
Being a very busy businessman myself, I'm glad after months of having my issue resolved I finally have time to write a review for this wonderful business!!
Thanks again Oly to you and your Team, you're the best!
I posted videos and photos to show some of what was mentioned in my review :)
Thanks to those who have read this lengthy review, I greatly appreciate it. Have a great day and happy Yelping!
Full Review:
I called Oly inquiring about kitchen faucet replacement services since I may be in need of a new kitchen faucet. I asked if he could accept text as I created a video to show him. He said yes, please send and I texted him a video I made that showed the problem, how the sink is connected under the sink & 3 images that show the problem in detail. I uploaded the video along with other information to the internet so he can see everything in detail without having to make a trip out to my house :).
I also mentioned I was interested in several faucets as a replacement, my top choice being a Moen Align Brushed Gold One-Handle High Arc Pulldown Kitchen Faucet (Model 5923BG; $778.65 at the time). I asked if he could help me & the next steps for us to work together.
After reviewing the information I shared, Oly PROMPTLY let me know that I likely could get a FREE replacement part via warranty!! Oly shared how I could find that information from the faucet itself. I did as told and VOILA!! I went through the warranty process with Pfister (company who made faucet) who said I was under warranty and gave me a Case ID number exactly as Oly described the process would be like :) After the warranty process was created, I was given a link from Pfister (pfisterfaucets.com/parts…) to view details about it and more.
When I got my replacement part, it was easy to install just as Oly described!
All in all, Oly is an amazing person who I appreciate greatly as he could have just said, yes he can replace, and let me buy an $800 faucet plus pay him to install it. Instead, Oly with integrity, thoughtfulness and SUPERIOR customer service, patiently helped me get a replacement and would not take any money from me when I offered it to him for his time on the phone :O
Oly, you are the Plumber Of The Century in my book and anytime someone local to the area asks if I know anyone who can help with plumbing issues, Oly and his great business Detail Plumbing is who I say without hesitation!!!!
Many can see all the 5 star reviews Detail Plumbing has. This proves Detail Plumbing is a business you can trust with your money and time!!!! They will treat you with superior customer service plus they have integrity as a business!!
They are not in the business to get the most money out of you; they are in business to solve your problem the BEST & MOST COST-EFFICIENT WAY POSSIBLE, the same practice I adhere to in my own businesses!
Being a very busy businessman myself, I'm glad after months of having my issue resolved I finally have time to write a review for this wonderful business!!
Thanks again Oly to you and your Team, you're the best!
I posted videos and photos to show some of what was mentioned in my review :)
Thanks to those who have read this lengthy review, I greatly appreciate it. Have a great day and happy Yelping!
1350 Broadstone Pkwy, Ste 4722, Folsom, CA 95630
My go to leak detection company! We refer them to all of our customers! Good honest reliable service!
Sacramento, CA
In the course of doing some other work around my house it was discovered that I had a major back up underneath my house from the mainline running to the city sewer. It was disgusting. I was referred to Eric Boyd buy a different contractor. I called and he was out first thing the following morning. He worked his butt off getting the line cleaned out of tree roots from underneath my house all the way to the city sewer line. He was friendly considerate and explained everything as he was doing it.. Plumbing is one of those crafts that always mystified me but Eric made a point of making sure that he explained everything clearly and succinctly. Couldn't have asked for a better person to do the job.
11101 Trade Center Dr, Rancho Cordova, CA 95670
We called because we had an emergency. Toilets wouldn't flush and bathtub was slowing filling up. I messaged him and he quoted me within 10 minutes. Was here in an hour. Needed another tool so he had to come back. Found the problem (loose flange) and everything was working again. He stuck to his quoted price, which I felt was fair for a Saturday afternoon call. KEN FOR THE WIN!
Sacramento, CA 95826
These guys are utter rockstars, let's call them the PLUMB MASTERS! I recently purchased a new home and contacted Charles' team to come out and estimate the work and fix my house. They came so highly recommended by friends I wasn't going to hire anyone else anyway. David came out and was able to give me an estimate and fix 1/2 the job that day. The remainder came later as it requires a bit more work. I started with a ghetto nightmare of DIY fixes, I finished with up to code, smooth looking plumbing. While no one will see what they fixed, I know it's sexy. And best of all, it was affordable. $865 all in, there were some cheaper fixes but I told David to simply redo it all so I didn't have to do it again.
Sacramento, CA