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Description


Sacramento's drain and sewer plumbing experts!

HISTORY


Established in 1998.
Us Trenchless is an engineering and plumbing contractorship developed by Jonas Clark (previous founder/co-owner of The Trenchless Company, Sacramento) as a solution to the challenges faced by consumers to get quality pipe repair/ replacements at affordable prices.

ABOUT BUSINESS OWNER


At age 22, Jonas started his first business in 1998 called The Trenchless Company (www.dontdig.com) with some help from his brother and business partner Max Greenberg, they built the company to a regional success. After selling the business Jonas pursued a career in heavy civil construction specializing in pipelines. After the economy bubble popped little construction was positive so Jonas returned back to his first love; trenchless pipe rehabilitation.

SERVICES


Reviews


Frank C.
Frank C.
12/30/2021
They came out to fix the disconnect sewer line and had to dig under the landscaping. They came, fixed it and cleaned up so well you never would have known they were there. Great job!

Jeff D.
Jeff D.
8/25/2022
We bought a house in Citrus Heights, built in 1958, and the sewer inspection revealed that roots had invaded the sewer lateral, and that the original cast iron sewer pipe in the kitchen had completely corroded. The house has a concrete slab foundation, which makes access to the sewer pipes problematic.

Abraham was friendly and professional in bidding the repair work. Francisco and Carlos performed the work, and did a great job. They were thorough and careful, showing us what was going on at each step, and they completed on time. The company we hired to install flooring after the job was very complimentary as to the quality of the concrete repair work Francisco and Carlos did at the end of the sewer job. Outstanding work!

Todd R.
Todd R.
06/05/2017 12:00:00 SA
Online appointment portal is extremely easy and convenient to use. I was able to make an inspection appointment within 24 hours. Courteous and professional. I would highly recommend them.

Rachel R.
Rachel R.
7/28/2021
Abraham and his colleagues were WONDERFUL . Friendly, efficient, communicative, and responsible. Would definitely work with them again!

Mike B.
Mike B.
11/12/2017 12:00:00 SA
Jonas and his crew were great to work with.  While inspecting my home for sewer issues (prior to my buying the home), Jonas gave me the issues, and an estimate that was very fair.  Shortly after we moved in his crew came out and did a great job. It is a messy job but you can hardly tell that they were here. I would strongly recommend U.S. Trenchless!!!

Teresa M.
Teresa M.
08/01/2015 12:00:00 SA
Thank you US Trenchless for the sewer line inspection on my clients house purchase.  The scheduling was easy, the reminders where helpful and report /video precise and easy to understand.  I highly recommend your services.

Giana W.
Giana W.
11/12/2019 12:00:00 SA
Jonas came out for a sewer inspection back in Feb 2019, they claimed we needed $5882 worth of repairs. They sent along a video showing the issues, with no way to confirm that was in fact a video of our property. Fast forward to October, we thought this needed to get fixed. After doing some investigation of our own, we saw it was all new piping. We asked them to come back out and show us the camera feed live, with us there looking. The technician from their company who came back out on November 7th agreed that there were no repairs needed. We called them to re-send the inspection report with a clean report to reflect the correct situation. They didn't seem surprised by this, nor did they apologize or sound concerned the original video was inaccurate. They claimed it must have been a mistake. We think they were just trying to get over on us for $6k worth of work that wasn't needed.

Marla G.
Marla G.
11/15/2012
We would highly recommend US Trenchless.  

We had to have our sewer lateral relined because it was very very old and broken.  Ross Motroni was very honest, professional and fast at fixing our problem.  We agree with the other positive review he has received.  Thank you Ross.

Ron & Marla G

Lindsey M.
Lindsey M.
12/01/2020 12:00:00 SA
I have hired US Trenchless several times for sewer inspections and I have always been pleased with the customer service and advice they offer my clients when purchasing a home.  Jonas and his team have always shown up on time and call right away if any major issues are seen.  I would recommend US Trenchless to anyone looking for a reliable company for repairs or inspections.

Paul K.
Paul K.
1/24/2019
Jonas and crew plumbed a bathroom addition for me.  Very happy with the work. Fair price.  Pleasure to deal with Jonas and each of his quality crew.

Mr. Bull B.
Mr. Bull B.
12/03/2022 12:00:00 SA
Abraham came and gave us a bid on a new main waterline (245ft).  We received multiple bids and chose US Trenchless, based largely on Abraham's professionalism, and manner in which he assessed our project. While not the cheapest, the questions we asked were answered beyond our satisfaction and the questions we didn't know to ask were addressed as well.  
Once started, the team was punctual, courteous, extremely neat and well organized.  Immediately we felt good about trusting them to do the job RIGHT.  This was a complex job to bid on, as it's a historical home and there were many unknowns going in to start the project.(extremely difficult to bid with accuracy).
The project took 2 full weeks to complete, but our expectations were set the right way.  They definitely underpromised and OVER-Delivered!
After completion of the work, and beyond satisfied/relieved, we had a small issue at 10pm during the following week.  Abraham was out of the country and not only responded immediately, but also instructed us on how to address the issue for the night, and had the crew out to our home the next morning!  By that afternoon we said thanks and the job has now been completed almost a month ago.  
We can't say enough how pleased we are to have placed our trust in US Trenchless.
Thank You Abraham!

Tuan T.
Tuan T.
7/28/2023
US Trenchless gave me the best quote to replace an orangeburg pipe from the building to the street.  It kept on clogging so I finally decided to replace it.  All other quotes came in pretty expensive.  Abraham said he will match the best quote by 5%.  They finished in 3 days with inspection.  Also helped with the follow up with the city to replace the city's drain.  Will go with him again when needed!  They installed clean-outs.  It was one of my smoothest contract work.

Jane C.
Jane C.
04/09/2021 12:00:00 SA
If I could give zero stars, I would.  Long story short:  We bought an older home and asked our realtor to arrange a sewer inspection.  He chose US Trenchless.  They came out, said we needed a clean out, but otherwise our sewer line was A-ok. We paid for the sewer inspection through escrow but I think it was about $200.  

Once we moved in, we got the clean out.  Then our toilets started gurgling every time we flushed them.  We called Trenchless back and they came out, and said that we need either descaling of old pipes or (preferably) a brand new sewer line.  Excuse me?  This was less than a month after they did the inspection in which they told us we only needed a clean out.  Abraham (the plumber)  then told us that our line was functional ---as long as we didn't flush toilet paper. I'm not sure about most people, but it seems to me that having a sewer line that doesn't allow flushing toilet paper is NOT functional.  

In the meantime, we were left with a sewer line that doesn't work.  Abraham conveniently offered to replace the line entirely for about $20K or to descale it for $5K.  By that time, we knew that US Trenchless was not to be trusted, so we declined.  We called a retired plumber we know, who pointed out that if we descaled the line, we might as well just replace it, because it will need replacement sooner or later. He also told us that all of the big corporation  plumbing companies pay their technicians on commission, so the more they get you to agree to, the more they get paid.  He then gave us the names of five companies never to use because they price gouge.  Guess which company was on the list?

We also have another construction project that will involve a connection to the sewer line at some point, so we wanted our contractor's input on the entire project (and he happens to be out of town for a planned vacation).  In the meantime, we religiously threw away toilet paper (yuk) and used our dishwasher, garbage disposal, toilets, and sinks as little as possible.

Fast forward to today.  We noticed actual sewage coming up almost to the top of our clean out in the driveway.  My partner called US Trenchless to ask if they were willing to come out again to do another cleanout---considering they were the ones who told us that the line was (first) fine, and then (last week) functional (except for the small detail of not being able to flush toilet paper).  

First, the man answering the phone started out by saying, You aren't going to get anything for free, and then proceeded to say we shouldn't be flushing toilet paper (yes, we know), and that we hadn't paid our bill for the first clean out (they had sent it to some email address that has only the vaguest of relationships to our actual emails).  Since my partner hadn't asked for anything free-- although it does seem as if they should be offering it--- his statement came out of nowhere, as a defensive comment when she began to explain our situation.

After being sure to clarify our real email addresses (only so he could later send a $500 bill for that first clean out), he proceeded to yell at my partner that, again, we weren't going to get anything for free, that it would cost a minimum of $500 for a clean out, that they had done nothing wrong, and that they stand by their inspection.  After he called my partner Darling, she ended the conversation.  I'm not sure you could get a more rude, insensitive, accusatory, sexist, or condescending person to be your customer service rep.  

Since it was now a public health hazard (with sewage bubbling almost into our driveway), we called a plumbing company our neighbor had recommended (Five Star Plumbing), just to do a clean-out.  They came out promptly, did a clean out, and gave us some more recommendations to limp along with our sewer until our contractor gets home in three days (for Enquiring Minds:  run water before you flush, continue to run water in the sink after you flush, double flush, do anything you can to increase the amount of water in the line so that waste gets carried away in that flow).  Instead of the $500 US Trenchless charges for a cleanout, Five Star charged us $225.  They also gave us a rough bid of about $10k to excavate our driveway, and lay new sewer line.  US Trenchless had told us it would be $20k just to lay the line.  

I don't have more to add to this, except to say BUYER BEWARE.  We have already told our real estate agent about our experience, and he told us that not only will he never use US Trenchless again, he will be sure that none of his associate realtors do either (and this is a very large real estate firm with many associate realtors).  He also told us that plumbers have licenses but are not regulated.  So please be careful with whatever these people say to you, and get a second opinion and price.  The last thing anyone needs when there is a sewer problem is a plumbing company that treats you as if you are sewage too.

Allison M.
Allison M.
03/11/2009 12:00:00 SA
PLEASE USE THIS GUY!!! Jonas is the very best. Smart, reliable and as my Dad put it, A real balls-to-the-wall plumber. Don't waste your time with those rooter folks if you have a plumbing issue just call Jonas. He did a wonderful job locating the problem(s) in my home and gave his honest opinion on what should be done to fix them. Let's face it, plumbing issues are expensive, but when you have someone who is well (overly) qualified to do the job, it really doesn't matter. Jonas also offers competitive pricing. I called three other shops for estimates and got another estimate over the phone for a total of four. His were the best!

Monkey Girl L.
Monkey Girl L.
11/20/2020
You asked me for a review so here it is...... I'm a Realtor and my clients asked to get a sewer inspection. One of the agents in my office had this company on a list as a few they call. They are basically all the same. They put a line down the sewer and take a video. I think the only difference is how well the tech is able to diagnose what the issue is.

So, the guy put the camera down. He stopped when he saw a little bit of pooling of water. It was about 5 ft from the road, pretty far from the house. He automatically said it was roots. We ended up getting a bid from there for the supposed roots for $3882.52 We asked for that to be completed by the sellers.

Soooooo the sellers got their own inspection completed and we came to find out that there were NO roots. It was a slight decline of the pipe that was causing the pooling and it was in fact on the county's side. Soooooo the part was dug up, I saw it with my own two eyes, and sure enough not one root. The county fixed the issue and the only thing the sellers had to pay for, was for someone to dig the hole and put the dirt back.

That was my experience with this company.

Kristarae F.
Kristarae F.
10/13/2021
We worked with Abraham at US Trenchless, Inc. They were able to send us a comprehensive inspection report of the sewer line for a reasonable price, and was able to come fix it within a week of me calling him for an appointment. He kept in close communication the whole time. Great experience!

S F.
S F.
5/23/2014
Ross is very flexible, professional, and takes his time explaining everything. US Trenchless replaced our sewer line in 2.5 days with just two guys. They were so polite and clean and respectful of our property and the fact that we have dogs. When they were backfilling everything in, they even asked if we'd like them to fill in some other holes on the property. The entire process was fantastic - highly recommended.

Justin J.
Justin J.
12/07/2022 12:00:00 SA
Abraham and all crew involved including Francisco and Wyatt were very professional and went above and beyond in helping us with our new home. From inspections to repairs their work is quality and they back up what they do. They even came back to check on and help us with repairs that they were not directly responsible for. Abraham is very kind and personable and helped us through everything we needed in a very timely manner. If their work costs more than others, it is very much worth it and the warranty they put on their work can let anyone feel at ease for choosing this company, they will stand by what they do.

Andrew M.
Andrew M.
3/31/2021
These guys were great. Replacing a sewer line is not the most exciting experience, but these guys made it simple and painless. The workers were really friendly and explained the process to us each day. They were done in less than 3 days and caused minimal disruption. Highly recommend.

Gem R.
Gem R.
11/08/2021 12:00:00 SA
After water started backing up into our toilet and bathtub, Abraham and the crew came to check it out that same day. They provided immediately action and a depth diagnostic. They later came back out to fix the outdoor pipes that had been damaged by the tree roots and aging. They worked efficiently and a great price. Honest reliable work. Highly recommended!

Scott M.
Scott M.
7/20/2014
Rental property blew a water main in its backyard. Big, unpredictable and expensive repair. I had no time to inspect the damage, hence I was only willing to employ a business with whom I highly trusted.

There are two major considerations here - Quality of work and price. I can only comment on what my tenant reported which was the work looked great. Shortly after the repair was complete, my tenant mentioned the sprinklers are were not working properly, Ross had someone out the next day and solved the issue at no charge, no questions asked.

Ross' price was substantially less than all his competitors. The invoicing, communication and electronic payment methods were very convenient. I strongly recommend seeking as estimate from this company before making a plumbing repair decision.

Michael A.
Michael A.
6/20/2018
Jonas was great, his team was very professional and I appreciate their yard work. They had to dig almost twice as deep to get the job done, in the heat!

Jonas was also very competitive and did a great and professional job.  

Highly recommend.

Eric L.
Eric L.
11/13/2017
Amazing experience with this company.  I got 3 bids for sewage project and they came almost half the other guys.  Knowing this is a rental property for me, they always recommended what was cost effective.

I know nothing about plumbing beyond a plunger so they could have told me anything and I would have believed them, but the actually invoice came back lower than the estimate (by a lot) because some of the things I approved on the estimate they determined were direly necessary and could wait.  

I originally called to ask if a quote I received was still valid because the issue they warned about made the toilets unusable.  They told me he would have the entire project done in a week, which I thought was generous but I was still in a bad spot with my tenant.  Two days after giving me a week timeline, they came with a small crew and painstakingly did the project same day.  I didn't suggest they expedited my service but they did anyways.  It's like they made my problem their problem.  

Highly recommend these guys, will be using them with all future projects.

Liz B.
Liz B.
10/06/2021 12:00:00 SA
This company was outstanding!  They replaced a sewer line in my 1926 built house and everything was done well and professionally.  The cost was not high or low, but appropriate for the hard work needed for this repair.  Francisco and crew are valuable employees for this company.  Francisco works hard and does the job right to make sure the repair will last for the customer.  I highly recommend this company.

Kathy C.
Kathy C.
11/30/2020
US Trenchless, owned by Jonas,  is my go to company for sewer line inspections.  As a real estate broker I recommend sewer line inspections to my buyers to eliminate surprises after escrow closes.  US Trenchless is prompt and quick to forward a report.  Their reports are informative and honest!

Yaha C.
Yaha C.
09/03/2021 12:00:00 SA
This company is great they came out to my property and fixed my sewer system and ensured that everything worked perfectly fine before they even left. THANK YOU GUYS SO MUCH. The workers were very nice and friendly and explained everything they were doing and going to do.
US Trenchless
For any sewer or plumbing needs give them a call.

Jon W.
Jon W.
4/28/2013
I had sewage in my front yard, the line from the house to the county line had become blocked. I had someone from a DIFFERENT company come out and all they did was try and rip my wife off. Luckily she told him to kick rocks and we got a hold of US Trenchless. Jonas came out and I couldn't have been happier with the courteous and professional service. Jonas explained everything clearly and gave me options of what was possible. The actual service was done earlier than expected, which was awesome because of the sewage coming up in the lawn. Great guys, great company, and great service.

Kathryn Q.
Kathryn Q.
7/16/2018
Jonas came out and gave me a reasonable estimate for a whole home repipe. About a week later, I decided to go with them. After arranging my schedule to make sure I'd be ready for them at the specified time of Monday at 9am, no one showed up. I called and left a message for Jonas and emailed as well. Finally, at 11am I got a call from one of Jonas's workers casually saying he'd be here in an hour. No apologies, no reasons for being three hours late. I told him no thank you and promptly hired another company.
Communication is everything. I understand that things can happen. Workers call in sick, another job may be taking longer than originally anticipated, parts are out of stock, etc. I'm a very understanding person but to be treated as if my time is of no value is not acceptable.
I cannot attest to the quality of their work but if their lack of customer care and communication is any indication, I would NOT take any chances.

Jamie D.
Jamie D.
06/11/2021 12:00:00 SA
Had a great experience with US Trenchless. We were first time buyers and unsure what we needed so called Jonas on short notice. They completed our inspection under a tight timeframe and gave us a report that day. Can't recommend enough!

MK M.
MK M.
05/12/2021 12:00:00 SA
Owner accused me of trying to get something for nothing, lying  and condescendingly called me darlin' - as in, listen, darlin'...
When all I wanted was for him to stand by the inspection report he gave us before we purchased our home.
His report was inaccurate and he refused to be accountable.  I'm only grateful it was my realtor and not me that called this company to do the inspection.  What a jerk.
Regarding the owners response to this post:  he has not tried to contact me further by phone or mail, nor have I received an invoice. That his account of events and mine differ can be no surprise given his belief in his infallible judgment.  Take this review and his response how you you will - I would not wish my own experience on anyone else.

Don H.
Don H.
10/05/2015 12:00:00 SA
Good service at a reasonable price. It was easy to book a time and get them out on short notice. Their videos were very clear and helpful. Also, unlike some contractors they made no attempt to up-sell or find additional ways to charge us. We were very satisfied.

Bernice W.
Bernice W.
04/04/2022 12:00:00 SA
We had a large sewer issue that was found during a home inspection and the entire team was very helpful from start to finish. They explained the issues, we're easy to schedule with, and made sure we knew what was happening from start to finish. They went above and beyond to make the experience as painless as possible, and worked hard even during a downpour while digging out a broken pipe. I recommend them to everyone now!

Cindy P.
Cindy P.
10/12/2017 12:00:00 SA
Great job.  Showed up on time, was professional and did a thorough job of explaining what he was looking at.  Would definitely recommend Jonas and US Trenchless!

Jared B.
Jared B.
2/28/2022
Excellent customer service! We would absolutely use again in the future for any other issues that may arise. Thanks again!

Marianne M.
Marianne M.
08/09/2015 12:00:00 SA
Excellent service and very quick response. I was able to make an inspection appointment within 24 hours. The tech showed up on time and was very courteous and professional. Ross was great to work with and I would highly recommend them.

Sam J.
Sam J.
7/29/2021
We hired US Trenchless to perform the sewer line inspection on our home when we were purchasing it, they came out quickly and provided a detailed quote and video of the inspection scope. The line turned out to need a full replacement as it was 50+ years old and they gave us the best price & quality of service. While they were doing it they noticed a badly rusted and corroded water line next to it that we weren't aware of! Luckily they did as this saved us from a leak down the road, we had them replace that as well. Abraham was helpful throughout the process and sent us photo updates along the way!

John P.
John P.
02/08/2022 12:00:00 SA
U.S. Trenchless installed a sewer cleanout in my front yard and did a fantastic job.  An employee named Abraham arrived on time and completed the job in under two hours.  He was extremely respectful of my property.  After digging the necessary hole for the cleanout, he went to great lengths to repair the grass/landscaping that was impacted.  Once he was finished, he explained the work and offered to answer any of my questions.  It was a fantastic experience, and I will be using US Trenchless in the future.

Wendy W.
Wendy W.
11/25/2013
They did a great job inspecting two homes that I was in escrow for. The report was sent promptly as well as estimates for repairs to be done by them!

They are easy to book appointments with, but they NEVER pick up their phone.

Janna C.
Janna C.
1/21/2022
This company is awesome!   I called them for help after a different company wasn't able to clear a major clog in my kitchen sink.  I don't want to detail the bad experience with the first company but I do want to commend US Trenchless and their awesome technician, Nicolis!  Not only did Nicolis clear the clog, he found the cleanout that the first company said I didn't have.  He then ran his camera though the line and showed me the images of a major problem in the main line, grease build-up and roots, the reason my kitchen sink has been clogged 4 times in 2 years.  At my request, Nicolis came back the next day with a hydro jet machine and took care of the real problem, quick and easy!   All this for much less that I was quoted by the first company.  Five stars isn't enough for Nicolis and this awesome company!

T D.
T D.
02/12/2015 12:00:00 SA
These guys area always able to provide top notch service and inspections without hassle.  They have an extra large screen to show you what damage or intrusion is present in your sewer line.  I recommend US Trenchless for all sewer services, including:  inspections, mapping and troubleshooting.

Ken W.
Ken W.
02/10/2015 12:00:00 SA
I had a good experience with US Trenchless, Ross showed up when he said he would and quickly diagnosed the problem we were having. He explained everything clearly and was very friendly, knowledgeable and honest. I'll definitely use them again.

George W.
George W.
2/25/2014
I used US Trenchless to do a camera inspection of the sewer line at a house under contract for a buyer/client.  The technician was prompt and courteous.  The inspection report helped close the deal-- and the cost was very reasonable.

Michael G.
Michael G.
02/03/2022 12:00:00 SA
Abraham and everyone at US Trenchless did a great job for me and my family during our first home purchase. Abraham performed a very thorough inspection of the sewer lines in the home, identified some issues, and promptly got us a quote.

He then coordinated a team to get out and do the work in a very timely and professional manner. The job was done well and everyone was great.

I couldn't have had a better experience.

Thanks

Giana R.
Giana R.
5/13/2022
We recently purchased a home and the main pipe had a crack and needed to be repaired. Not only did we use US Trenchless for our inspection but we also used them for the repair! They were neat, on time and efficient with their work. They showed me the new repair and how it was leveled and done efficiently. If I ever need any plumbing done, I will definitely be giving them a call! 100% recommend! Oh, and P.S. they didn't leave my yard looking crazy!!

Jordan C.
Jordan C.
12/20/2021
Had these guys out to inspect the sewer system on a house I was purchasing. They found an offset pipe, which I was able to get a credit out of escrow to fix. After close of escrow, they fixed it ahead of schedule and at the price they quoted during the inspection. No fuss, no drama. Abraham Diaz is the guy I worked with.

Jordan C

Josh E.
Josh E.
4/26/2021
I also purchased an older home that was inspected by US Trenchless. The work was not able to be completed before close and I was given credit to fix once I got the keys. I made a call and Abraham went out of his way to get the work started on a Friday (the day I got the keys) and complete the job on Monday (before we officially moved in) - while keeping in touch of the progress by text. We have rocks for a front yard and I was worried that a trench and fixes would leave an obvious impression. Not only did they complete the work on time but they also made it look like they weren't even there. I would use them again if necessary and I highly recommend their business to anyone.

Warren T.
Warren T.
07/12/2021 12:00:00 SA
I needed to have my sewer line replaced and was referred by my local plumber to call Abraham at US Trenchless. UST underbid another trenchless company by a good margin. Abraham was polite and very accommodating.  His crew that installed the new sewer lines were also polite and friendly.  The job was completed in 2 days and city permits were issued and signed off. Great job and would highly recommend UST.

Terri R.
Terri R.
06/01/2012 12:00:00 SA
I had an appointment set with them as a result of a referral through ServiceMagic.
The person who was suppose to show, did not, nor did he call to cancel or let me know he was not going to show.
I am self-employed, so I lost money by blocking out an hour in the middle of my work day to be available for the appointment.
I emailed the company to inquire as to why I was not contacted, and they never got back in touch with me.
This is not the way to run a business, and I would absolutely never use them or recommend them to anyone!

Carl S.
Carl S.
9/21/2022
Abraham has been great to work with. Quick response times, always follows up with a detailed call and a detailed inspection report by email every time

Debo M.
Debo M.
9/25/2017
I needed a plumber to unclog my bathtub drain since the de-clogging agent I poured down the drain did nothing.  Not only did the plumber clear the drain pretty quickly, he also gave me a recommendation for a drain clearing agent that I can use preventively, which I really appreciated!

Zach L.
Zach L.
08/12/2013 12:00:00 SA
Fantastic service! Had them out for a home inspection on a new house I was buying and they found a lot of problems. Bought the house and had them out to fix everything. Top notch, will recommend. Thanks guys!

Andrea S.
Andrea S.
02/12/2020 12:00:00 SA
Jonas and his team were great. They found the problem, got us a bid, and fixed it right away. No complaints. Trustworthy guys.

Tamara H.
Tamara H.
9/16/2012
I received the best & most prompt service from US Trenchless!!  I would definitely recommend this company & use them again if we have another problem. My husband & I called them after buying a special deal through Living Social. We were so lucky to try this company out in this way. Ross Motroni was the representative that we spoke with and he was able to fit us into his schedule the same day we called, which is a miracle all by itself. He was very informative & kept his word with his phone calls & appt. time!! He said our issue sounded like an emergency because we couldn't use any water and so he would definitely come and check it out. AND he did!! Thank you Ross & US Trenchless!!

Chris M.
Chris M.
1/25/2019
Jonas was awesome. When I first moved in I needed some sewer work done and he came out and did a fantastic job. I would say a year later another issue came up and he didn't charge me a dime to take care of it. Very caring and trustworthy company. I would highly recommend U.S. Trenchless to anyone.

Brandon D.
Brandon D.
11/03/2021 12:00:00 SA
Had to cancel last minute on a sewer inspection because the roof of the house we were buying collapsed from a heavy rainstorm.  Abraham was very understanding and sympathetic; we waived the cancellation charge without any issue.

Much appreciated and I'll be back when we get in contract on another house.

Thank you!

Ricky G.
Ricky G.
06/12/2015 12:00:00 SA
I have worked with Ross on multiple homes and for the $100 inspection, you can't beat it.  Saved 1 client buying a home, $850 when they found a tree root in the sewer line and it would have eventually backed up the line.  You never know what the condition of your sewer lines are until you have a video inspection.

Johyne G.
Johyne G.
1/25/2016
I would recommend Trenchless for their workmanship.  The Inspector, Chris was professional and prompt.  Chris showed me the video tape and explained the work needed to correct the problem as my entire house was backed up and advised the Scheduling Department would call the next day to schedule the work.  The Technician, Jose was both professional and efficient.  He explained the work he would be doing, how long it would take, kept me informed along the way and did a great job.  We were elated that he saved the grass to replace after his work was completed so my lawn would not look too bad and protected the surrounding lawn with a tarp to hold the soil/roots dug up.  My Only Disappointment was with the Scheduling Office.   While the initial inspection was immediately upon our call, we did not receive a scheduling call the next day as advised.   We had to call them to schedule the work.  I did express my opinion to the scheduling office that I Did Not think it was well thought out to change the work appointment time from early morning 9:30 a.m. (called the morning of the appt) to 2:30 p.m on a Winter month as it gets dark early, especially given the appointment was made well in advance.  While our job was considered a small job, the invasive roots were still a challenge and better started early in the day.  I ok'd the time move back based on being told they had another job to do at the same time even though my job was scheduled well in advance.  In our neighborhood, generally all work stops by 4 p.m. even when it is quiet work.

I would definitely recommend Trenchless to my friends and family because the work was professional and efficient thanks to the great work of Jose.  Cheers!

James C.
James C.
10/15/2021
The guys at US Trenchless are awesome. Not only did they give a competitive bid but also did a great job in a timely manner. Even after the repair a cat walked through the concrete that evening and they came the next morning to patch where the cat walked through. A+ service all around!!!

J P.
J P.
1/31/2019
Awesome service! I would strongly recommend you use US Trenchless - they have done multiple inspections for properties I have looked at and they do a thorough job, helping you make an informed decision. Sewer inspections aren't something you can afford to pass up or take someone's word for, and US Trenchless has helped me find defects in properties that were otherwise a green light to purchase as-is, allowing me strong leverage with the seller to get repairs made, or walk from the deal.

Jones was very knowledgeable and helped go over my report with me and explain all the issues they found. I couldn't recommend them more highly.

Michael T.
Michael T.
04/07/2018 12:00:00 SA
I recommend US Trenchless for all my clients, Jonas is the best!

Teresa J.
Teresa J.
8/16/2013
We had US Trenchless do a sewer repair at our house.  They did a great job and they did it fast!  They were very professional and helpful.  It was amazing to me that they were able to bid less than half the cost as estimated by 2 other companies.  If you need work done on your sewer, absolutely have them come and give you an estimate.  OH!  Another thing they did for us?  They allowed us to complete the payment for the job in divided payments over a few months.  I can't recommend them highly enough!

Dana G.
Dana G.
6/22/2013
I ama realtor here in the SAcramento area, and I sell quite a few older homes here. I ALWAYS recommend a Trenchless report when it comes to sewer inspections. They have saved my clients thousands of dollars for an inspection fee of $99! It's a no lose opportunity!

Dan Z.
Dan Z.
03/07/2018 12:00:00 SA
I am a Realtor serving Sacramento, Placer, El Dorado and Yolo.   Jonas at US Trenchless is who I call each and every escrow that demands any plumbing or sewer inspection!  Great service and very knowledgable!

Jenny C.
Jenny C.
09/03/2017 12:00:00 SA
I am a realtor and have always had on time service with fast results. Thank you US Trenchless! Booking online is very easy and lots of available options for a last minute inspection.  Straight forward company which I appreciate for my clients!

Julie R.
Julie R.
10/12/2021 12:00:00 SA
This company is easy to deal with, priced competitively and HAS A GREAT STAFF! I can't say enough about Abraham. For me this is the only company to call to diagnose and repair plumbing .

Thank you so much!

Daniella S.
Daniella S.
8/31/2012
US Trenchless is a top notch company.  

I have roots in my sewer lines and US Trenchless offers a great product whereby they bypass having to dig up and replace sewer pipes in favor of simply relining the damaged pipe with a fiberglass cure-in-place process.  It's a fraction of the price of full replacement.  Serious relief!

I spoke with Ross Motroni and he was a delight to work with & a class act. He was prompt, responsive and highly informative.  He exemplifies integrity,  customer service and exceptional knowledge.

I got other quotes but those plumbers either seemed incompetent or insincere by talking over my head, vague about the remedy and/or overly dramatizing the situation in order to create false urgency.   Not so with Ross. He took the time to carefully explain their service and tailored the information to my actual problem based on his inspection and expert analysis.  He used a sewer camera to to zero in on the extent of the issue. He answered all our questions thoroughly and provided very knowledge insight as to why the situation occurred in the first place.

Ross gave me several options to work with as well.  He explained how they each would work, risks, guarantees, etc.  Unlike the other plumbers, there was really nothing sales-y about Ross' presentation.  On the contrary, he just laid out the facts, consequences and available remedies.  He ranked the options based on effectiveness and necessity all the while being mindful of my concerns regarding price.  Definitely, no pressure or sales tactics.  This was an honest appraisal based on facts and an offer for a superior solution to traditional means.

This company also appeals to me over traditional plumbing remedies because they are eco-friendly.  They leave a much smaller carbon footprint but unlike other green building services/products, they are less expensive.

Honest, effective, economical and green - --- what more can I ask for?  US Trenchless gets my best rating.

Kelly C.
Kelly C.
8/19/2021
Jonas was very helpful and knowledgeable with my sewer issue. I'm so grateful and even though I was a complete mess he was kind and patient. Definitely will be referring others to him

Stephen T.
Stephen T.
03/04/2014 12:00:00 SA
Ross was really great. He is punctual, honest, and reliable. He took the time to really explain his inspection findings to us and he got his report to us very quickly. I would highly  recommend his services.

Terri S.
Terri S.
2/26/2016
Response is very quick and you can easily book appts on line. Follow up is awesome and so is Ross!  Thanks for keeping the standard of customer service so high!!
I'm a local Realtor and have used US Trenchless's services countless times.  My husband & I use this company for our own investment properties as well.

Katie V.
Katie V.
11/21/2014
Ross was incredibly helpful! We contacted him three days out from a contract deadline, and he was able to fit us in. He even called us at 8:30pm that night so we could get the report as soon as possible. Great service all around!

Conrad M.
Conrad M.
8/16/2017
As a local Realtor, I highly recommend US Trenches. They were professional, reliable and easy to work with. Great job US Trenchless! I'll be referring you again in the future.

Robby W.
Robby W.
08/04/2015 12:00:00 SA
They have consistently shown up on time, worked with my clients and I to view the video and findings and have been excellent at getting any repairs done on time. Booking the appointments on line is a breeze, credit card payment makes it super easy and if you provide a lock box, many cases you do not even need to be there. Russ and Shawn are great!!!

Anthony D.
Anthony D.
5/28/2020
The work was ok. I gave the technician Abraham a check. I get an email stating they cannot find my check asking me to pay again. That is not ok. How do you lose a check?

Stephanie N.
Stephanie N.
3/31/2022
US Trenchless has always provided amazing service to our clients needing sewer inspections. They are prompt, friendly and thorough. I highly recommend US Trenchless!

JoAnn M.
JoAnn M.
10/29/2021
Carlos, Parker and Francisco were friendly, courteous and professional while running Trenchless pipe through my sewer lines.

Abraham was punctual, courteous and professional when he came out to give me a bid and for the inspection.

I highly recommend this business and will be using them again in the future.

Ryan D.
Ryan D.
5/14/2022
Great communication and great work done by these guys! They cleared out a bunch of gunk in my sewer lines.

Adam D.
Adam D.
11/30/2018
Did an excellent and timely job using a hydro jet to clean my sewage line. Fixed all the buildup problems I had in my house and I didn't even have to be home when they did the job.

Sabrina L.
Sabrina L.
03/09/2014 12:00:00 SA
Ross is great! Reliable honest very helpful highly recommend !

Dillon C.
Dillon C.
1/28/2022
US Trenchless is wonderful. I wanted my sewer line inspected. I was able to book an appointment easily and quickly. Francisco came and inspected the line, then cleaned it out. Francisco worked very diligently to make sure the line was clean. Moreover, Francisco was very affable and pleasant to be around. I can't recommend this company enough. Thank you!

Lisa H.
Lisa H.
03/08/2018 12:00:00 SA
I am very impressed with the professionalism and attention to detail of US Trenchless. Jonas answered all my questions and was informative and knowledgeable in his field. I highly recommend him for your house inspection.

Magdalena M G.
Magdalena M G.
05/12/2021 12:00:00 SA
Since the day I started using their services , as a Realtor, I've been having nothing but one of the best services out there. All my clients have been pleased with their thorough inspections, recommendations, reports, videos, and most importantly their honesty. Their prices are very reasonable, and they go above and beyond to have the job complete. I was so impressed on how they take their time to call my clients and or me to follow up making sure that everything is okay. Each time there is an emergency inspection to be done, they'll never say no. In this crazy market of Real Estate, it is always a blessing that we can count on inspectors like them. So professional, always available, always on time, and so experienced in their area. I absolutely recommend them and I will always use their services. Thank you Abraham and Jonas for your superb work!

Jim M.
Jim M.
8/30/2021
US Trenchless did a prepurchase inspection of a 50+ year old townhouse we were purchasing.  Their inspection revealed the original line from our property was heavily corroded and needed to be cleaned out.  Although I was not happy about the additional expense related to purchasing, we went ahead and had the line cleaned
Best thing we could have done !  Within a month, the sewer line was clogged and backing up.  I called US Trenchless and they were out the next day and ran the camera down the line.  It was clear.  As it turned out, there was a block in the main line that is controlled and maintained by the HOA.   Had I not had US Trenchless clean out our line,I would have ended up calling plumbers and would have paid them when the real problem was out of my control.  
Thank you Abraham and the crew .  You responded quickly when I incurred an issue after the cleaning was done and your reinspection saved me additional expense and headache.

Ryan M.
Ryan M.
2/24/2014
I really appreciate Ross Motroni and US Trenchless. I have had a great experience with them as one of their clients and have referred dozens of my clients to them as well. My clients often have positive comments about their experience with them. Ryan Montelius, Intero Real Estate

Alan S.
Alan S.
10/26/2013
These guys are friendly, punctual, and do a decent job when it's straight forward; back in July they inspected a house I was thinking of buying and gave me a nice detailed report on it.  Due in part to their inspection I didn't wind up buying that house and found another one.  So I asked the team to come back to inspect this one and wound up less satisfied the second time around.

This new house did not have any obvious clean out.  The team looked around for a while but beyond a walk around and some probing they didn't look too hard.  They did try to do an inspection through a kitchen pipe but they were thwarted in their attempt to look inside; it then turned into a roof job but they did not feel confident about that either.  Despite the lack of results they wanted to get paid and I figure that since they spent the time they get the money.  Their recommendation was look through the toilet or install a clean out for ~$800.

On the advice of my real estate agent I used a different trenchless company for a second look; their agent was a bit late but then spent an hour searching all around the house and probing for the sewer clean out.  He couldn't find it but promised to come back later; he actually refused payment when I offered it.  He came back and was subsequently able to find the clean out and do the inspection.  He easily spent about 2+ hours but the charge was the same as the incomplete job done by US Trenchless.

If you have a straightforward job this company is fine but given the lack of difference in price I'll be going with the other company for future sewer inspection/work needs.

Kyle W.
Kyle W.
7/15/2021
We had a phenomenal experience replacing old and dissolving orangeburg piping with US Trenchless. Abraham provided the best customer service we have ever experienced with a contractor. He was responsive, specific, timely, excellent at setting expectations and providing updates. He listened to our priorities and concerns and developed a service plan accordingly. The team: Francisco, Carlos and Parker were outstanding! We are so pleased with the quality of work as well as the clean-up at the end of the job. To top it all off the entire team was so friendly and kind to my young son - they took the time to answer all of his questions about their work and made him feel a part of the project. In addition to the quality of work we are so satisfied with the cost of the project. We have already recommended US Trenchless to our family and neighbors and would work with them again!

Mauana A.
Mauana A.
1/19/2022
US Trenchless has been very responsive, professional and reliable.  I  am a real estate agent and they are my go to when my clients have sewer issues or questions.

Josh K.
Josh K.
12/03/2021 12:00:00 SA
US Trenchless consistently delivers on sewer inspections. My recent inspection saved me $5,000 in hidden repairs on a house I was buying. I highly recommend US Trenchless for your sewer inspection needs!

Jason T.
Jason T.
11/01/2021 12:00:00 SA
Abraham and his team were on time, courteous, and communicative in the sewer line replacement work that they did at our recently purchased home. In times like these, where it's now all too common to have vendors and contractors not even return your call or email to inquire about services, it was refreshing to receive the service that we did from U.S. Trenchless. We'll absolutely reach out to them again when/ if their services are again required.

Anna A.
Anna A.
5/31/2018
Jonas & crew did a terrific job rebuilding my 60+ year old sewer line. It's nice to have flushing toilets and be able to shower!

Also they do a great job installing my new fridge's water line. Now I have cold, fresh water & ice on demand.

Thank you!

G Y.
G Y.
12/21/2014
Great service.  Ross was on time and ready to inspect. I got the full report asap and my main concerns were answered. I took a chance on finding a company off google and im glad I choosen this company.  They are professional and know what they are doing.

Gena R.
Gena R.
12/20/2013
While working with a new home buyer in Hollywood Park, a neighborhood in Sacramento close to Land Park, US Trenchless came out to conduct an inspection.  I was very impressed with the service person and would call the company again for an inspection.

David K.
David K.
8/24/2018
We have a new sewer at our house that is in escrow, no more orangeburg! They also fixed two lavatory drains and a leaking shower drain. Everything was completed on time and they got the permit too.

Pete h.
Pete h.
09/04/2019 12:00:00 SA
PERFECT!!!   I was told to call u.s. trenchless after getting a $6000 bid from a national plumbing chain. They came over right when they said they would and they worked all day long from 630am until about 5:00 p.m.. They were very friendly and very helpful and cleaned up the work area so it looked just how it did before the work began. And they did it for only $2800. More than 50% off the national plumbing chain.  They could have tried to cheat me too but these guys are honest and have integrity.They are great and I highly recommend them!!

Matt L.
Matt L.
6/22/2020
I used US Trenchless to do a video inspection of the sewer line on a house I was potentially going to buy. I really liked their online scheduling, but it was pretty hard to use on a smartphone. I was able to get it scheduled for the next day and when I arrived at the house to meet the inspector he was already wrapping up! I was impressed that they were not only on time, but early. The technician was super nice and he talked with me for a little bit about the condition of the pipe and how much it would be to replace and I was very satisfied with the interaction.

I expected to get the report back the same day or next, but The inspection was on a Wednesday and I didn't get the report until the following Monday. By this time I had already backed out of the deal on the house for other reasons, but I was still surprised to not get anything back from us Trenchless. I paid the invoice when I got it ($149) and then I watched the video, which they just upload to YouTube and email you the link. The video quality was very poor (see screenshot), I'm not a video inspection expert, but I thought it would be maybe a little clearer for $149?

The speed of the report is the real issue for me. I think the technician was excellent and he seemed to be on top of things. I'm guessing this is an issue with the people who work in the office ‍...

Fernando M.
Fernando M.
07/03/2021 12:00:00 SA
When it comes to honest and direct explanations of what needs to be done US Trenchless is my first call!

Ed P.
Ed P.
11/25/2013
We had them out to inspect the sewer line before we bought our house. They were able to schedule an appointment around our schedule. Unfortunately they found tree roots in the sewer line, but at least we were well informed and aware of the problem. The tech was able to explain the problem and able to give a worst case estimate.

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