Miracle Works Plumbing and Drain

Job description: Upstairs shower drain leaking into the kitchen, requiring old drain removal by cutting sheetrock in the ceiling for access, and installing new drain/coupling

Cost: $739 , nearly half other quotes

Diagnosis: Did not try to force unnecessary additional replacements, explained the issue, really considered our questions and concerns, took lots of pictures and sent them to us

Parts used: Metal coupling of much higher quality than what was installed previously

Timeliness: Very reliable and prompt service, 2 hr arrival window, arrived well within the estimated time, and the entire job only took 2 hrs

Cleanliness: Very thorough shop-vac clean up before they left and put the drywall back so all we have to do is have someone tape and texture. They even provided a recommendation for drywall repair if needed

Overall, highly recommend, you won't regret it. I wish more home repair businesses operated this way!

We needed our garbage disposal, sink and faucet replaced and Jeff from MWPD did an awesome job. Professional, timely and happy with the results! Also, they were able to accommodate my having to reschedule several times (due to another vendor not delivering sink on time).

Jeff arrived right on schedule and was able to quickly diagnose and repair a broken external water pipe which had caused us to have no water in the house. It was a great relief to have someone who was so transparent about the required work and worked efficiently to get us back up and running! We will use Miracle Works for all of our plumbing support needs. Thank you Jeff for being so principled and helping us in our time of need!

We have been using Charles for different plumbing projects at our home we just bought. He is very professional, efficient and pleasant. He did some.renovations for our water heater and when we did not like the placement of the drain pipe, he came back free of charge and ran it another way that was more kid safe and user friendly. Its great to see another Black tradesmen with his own business, who does great work. Next up will be our kitchen remodeling!

This review is based off customer service alone, which is also super important. I called as a tenant had a problem they could not trouble shoot with their garbage disposal. The scheduler listened to my explanation and let me know several outcomes. They scheduled someone out the next week which was their first available appointment. She let me know they were a newer company and it was nice to hear they were willing to actually do an in person assessment and free estimate when other plumbers I called made it clear they were only willing to replace the disposal which came with a hefty price tag. They will absolutely be my first call next time there is a plumbing issue at any of my properties.

I had miracle works plumbing and drain out to install my new kitchen sink and disposal. Charles did a fantastic job. Wore shoe cover and gave a fair price . I would definitely recommend to friends and family and will for sure use in the future..

I called Miracle Works Plumbing on Sunday night and left a voicemail. I received a call back from Mary Monday morning and she asked what our needs were. After chatting, I asked if someone could come out today for an estimate. Luckily for us there was an opening. Charles, the owner, was prompt and came over at 2pm even though we were given a window of 2-4. Always nice when it is sooner rather than later! Charles was very knowledgeable, professional, and safety conscious. He wore a mask and took the time to put on shoe coverings. He listened to what we wanted and gave us options. He asked if we'd like the job done today since one of his workers had finished early on another job. Of course we said yes! Charles put in the order for our toilet, Robert picked it up and installed. Robert was efficient and quiet. They also installed our new bidet. We would definitely recommend Miracle Works Plumbing. Awesome job and great customer service.

I recently had the pleasure of working with Jeff Debora from Miracle Works Plumbing & Drain. I had acquired an older duplex and soon realized that the plumbing system had some major issues. I called Miracle Works, and Jeff was able to come over immediately to assess the project and provide me with an estimate.

From the moment Jeff arrived, I knew I was in good hands. He was professional, courteous, and clearly very knowledgeable about plumbing. What impressed me the most about Jeff was his ability to provide useful suggestions and solutions to the issues we encountered. He was straightforward about the challenges we faced, but he always presented me with several options for moving forward, which I appreciated. The scope of work ultimately was to do a repipe of one of the units to fix the major issues.

Jeff and his team got to work right away, and I was impressed with their efficiency and attention to detail. They were able to complete the project within the estimated timeframe of 3 days and budget, and the quality of their work was exceptional.

Throughout the project, Jeff kept me informed of their progress and made sure I was satisfied with the work being done. He also made himself available if I had any questions or concerns, which I appreciated.

What really impressed me about Jeff and Miracle Works was their commitment to providing excellent customer service. They went above and beyond to make sure I was happy with the final product and made sure everything was working properly before they left.

Overall, my experience with Jeff and Miracle Works Plumbing & Drain was exceptional, and I would highly recommend them to anyone in need of a reliable and skilled plumber for repiping or any other plumbing needs. Thank you, Jeff and Miracle Works Plumbing & Drain, for your excellent work!

I don't care what your needs may be, this outfit, Miracle Works Plumbing and Drain, is the most professional and truly competent plumbers I've ever encountered. Fabulous work, no surprises, on time, on budget and very pleasant and kind. Charles and his team are just the best - don't look any further

I hired miracle works to install a sewer and water line for my outdoor kitchen sink. They provided an option to use an in line pump for the sewer line which saved me hundreds of dollars in construction costs  by avoiding the need to construct a large concrete vault for a sump pump. The in line pump will be much easier to access as well. I got two other bids for this work and they were thousands more than miracle works. They showed up on time did the work which passed city inspection. Just waiting on concrete slab and they will come out to finish hooking up the sink after the slab is poured.  I highly recommend miracle works!

Robert was supposed to do a small job which ended up being more work due to previous work that was done to the pipes. He went to Home Depot to buy everything necessary and got the job done within the time frame estimated. I would definitely recommend miracle works plumbing and drain.

Excellent quality services.  We had three shower/tub and 6 sink faucets installed.  Mr. Charles responded quickly to our request for a quote after he spent about 30-45 minutes walking through the job. He answered all of our questions no matter how naïve the questions were--he was very generous with his time. When we made the appointment for the installation--the installer showed up on time each day.  Again he was very generous and patient with the mirage of questions my husband had during the entire installation.  We are considering a tankless water heater and I will definitely hire Miracle Works to install that project and any other future plumbing needs--this is our go to plumber.

Requested a quote via yelp. Owner messaged me and asked for my contact info to schedule a appointment. Received a call that they had an opening the same day between 4-6pm. No show, no call. I called first thing in the morning and left a message as to what happened and willing to give another chance. No return call. Thanks for wasting my time.

Charles was great!  He was here the same day and his price was fantastic and much less than everyone else and I did not have to wait 1 to 2 days for my repair of the sewer backed up in my bathtub and shower!  Very professional and all I can say is I am very happy!  Thanks Charles for everything!

Professional and honest.  Did not try to hard sell me when realizing a prior contractor should be responsible.  I will use them for any future projects.

I hired Miracle Works to cap off my kitchen gas line. I did not wait long for an appointment. The tech arrived on time and was professional. He also answered several questions I had about other minor plumbing problems, and seemed quite knowledgeable. A positive experience - I would use them again.

Charles came out to give us an estimate for three different issues. His prices were reasonable and he fully explained what needed to be done. We hired him for the job and everything turned out great!  Charles was a true professional. I'd definitely use him again and recommend him to anyone looking for a good trustworthy professional plumber.

Damarcus and Alden installed a new sink and garbage disposal for us. They did such a great job - showed up on time, answered all of our questions, and wore booties over their shoes while they were here.  10/10 would recommend.

Miracle Works was totally pro from start to finish. A young man named Jeshua showed up on time, prepared with a face mask and booties to cover his shoes in my house. Jeshua was professional and courteous, and got right to work fixing the leaking disposal. When he was done, the leak was fixed and the plumbing beneath the sink looked better than the day we moved in 20 years ago. I was completely satisfied with the work performed. Totally pro.

Making an appointment was seamless. Charles is great about responding and communicating effectively. I had a blocked drain from dishwasher connection so the water was not draining properly and came out through the air hole on the sink. Charles explained clearly what was happening and fixed the problem at that first visit. Thanks again!

Charles is professional, prompt, and very knowledgeable. He has serviced our house twice and both times were last minute. I couldn't have asked for a better experience and will be sure to recommend him to anyone who needs a reliable plumber.

Always professional and does a great job on my house plumbing needs, definitely recommended!

Excellent service from Charles and his partner! Quick response - he came out the same day, replaced my entire garbage disposal, pipes, and the dishwasher with brand new parts for a very reasonable price! Would totally recommend this company and will use them again. Thank you!

Best plumbing company hands down!! I will go no where else for my plumbing needs. Charles is so kind and has been doing our plumbing work since 2019! If you want fantastic work done by honest people this is the company you are looking for!!

They called me right back, sent a plumber out shortly, gave me a quote and repaired the leak within hours, at the quoted price

I hired Miracle works to replace a cracked toilet in my new home I just purchased. Being a new homeowner this is my first time ever dealing with something like this and Charles was very patient and professional with me. He kept me informed every step of the way and made sure k was comfortable with any additional repairs that he found. I wound definitely recommend Miracle works to family and friends and use them for any plumbing issues that I have in the future.

Charles stopped by to give me an estimate. He explained things to me in layman's terms. If I asked any questions he throughly explained what was going on until I got the picture. Very professional and speedy service. I highly recommend this company.

I am delighted to share my exceptional experience with Plumber Jeff from Miracle Works Plumbing. From the moment he arrived at my residence, his friendly demeanor and extensive plumbing knowledge were immediately apparent. Not only did he skillfully address the plumbing issue at hand, but he also took the time to educate me on various aspects of plumbing that I wasn't previously aware of.

Jeff's professionalism, expertise, and dedication to his craft left a lasting impression. His willingness to go above and beyond to ensure my understanding and satisfaction truly sets him apart. Thanks to his outstanding service, I am now a loyal customer of Miracle Works Plumbing and will undoubtedly call upon them for any future plumbing needs.

Toilet was clogged and MWPD jumped on it. Excellent service and response time. Wont use another plumbing service after discovering this amazing company!!

Jeff came out and fixed my plumbing problem with my sink after a botched job by someone else. He was on time, polite, and had great customer service. This is my second time using Miracle Works and they are awesome!!

I used yelp to request multiple bids for a new gas line run for my home and another plumbing company referred me to Charles with Miracle Works Plumbing & Drain.

Charles answered the phone when I called, took down my information and had Mary at his office follow up with me for an apt for the following week.

Charles texted prior to his apt to provide an eta on arrival, he was friendly, polite, and knowledgeable.  He completed my quote and we scheduled the install.

Install day arrived and again Charles texted prior to arrival, he completed all of the work same day.  After the install was complete Mary in his office scheduled my permit apt and Charles showed up to ensure all was well.  

The work passed and I can now install my new gas stove.

Thank you Charles & Mary for your professional service and answering all of my questions.   Thank you also for the quick apt and install.   I will definitely use your company going forward for any plumbing needs.   You are both wonderful, I was super stressed about this project and you both made the process so simple.   Thank you again.

I have had some problems with my home warranty company not being able to clear my clogged drain. So I went to yelp and was referred to Miracle Works Plumbing. The office manager was so helpful with scheduling someone the next morning.  Charles arrived with his assistant, figured out the problem and now my drain is clear.  Charles was Awesome, very knowledgeable and professional.  Thanks so much!

Alden at Miracle Works saved the day! We had backed up toilets, sewage coming up through the shower and a clogged kitchen sink.  Alden is literally the nicest guy, while also being incredibly professional and effecient.  I will definitely use Miracle Works again and I'll also see if Alden is available. Cannot recommend enough!

The folks at Miracle Works are super awesome, friendly, knowledgeable, professional, and fast. You definitely get a whole lot more than you pay for with these guys and they truly know what they are doing. Pricing is very reasonable as well! I would also like to point out that I had to call these guys for a repair on a macerating toilet and they were the only ones willing to work on this kind of toilet. None of the other plumbers I called even knew how. The tech named Kristopher S. did a wonderful job in the repair/unclog in the macerating toilet in a short amount of time and was able to provide me an estimate for the repair on-site before he began. I would recommend these folks any day!

I needed to run a new dedicated gas line for our kitchen remodel. I contacted Miracle Works on the recommendation of another plumber who didn't do gas work. Sure glad I did. Charles at Miracle Works was very responsive and friendly and his price was very fair relative to other quotes. He installed a dedicated 1-inch gas line from the gas main, at one corner of the house, to our kitchen, on the opposite corner of the house (roughly 100 ft in length). He and his employee showed up on time. They did an excellent and clean job and painted the part of the pipe that was exterior to match the house. The quoted price was the final price...no surprises. I definitely plan to use Miracle Works for all my future plumbing needs

My toilet overflowed at 5am...I gave Miracle Works a call a little after 7am and Charles was kind and helpful over the phone.  I needed the work done the same day and he did what he could to accommodate me and my family.  When he arrived later in the afternoon as promised, he explained my options and got to work.  He did a great job, all while being professional and personable.  His Office Manager Mary was a great help as well.  Thank you to both!

Baking soda/vinegar and two bottles of the highest rated drain unclogger on Google failed to clear my clogged kitchen drain.  I then called Miracle Works today on the basis of Yelp reviews and proximity.  Manny arrived near the beginning of the two hour window I was given and resolved the problem promptly, professionally and courteously for a fair price.  All the communication was very clear.  I will not hesitate to use the company again when a plumbing need arises.

Always professional, always thorough. I can't say enough about this company. I called about a clogged main line and Charles showed up well within the time frame, even received a text message to let me know he was on his way.

I have called Miracle Works Plumbing and Drain for a few other jobs and have always been impressed with the workers that have come out. I would recommend anyone that finds themselves with a plumbing problem to call them first if you want it done right.

Good company, professional, on time and courteous.  Would definitely use them again.

It was nice of Jeff to come handle a issue that turn into more issues lol  well 1st off I wanted a laundry box  I did my homework Jeff was the 5th company out for estimate.  After hearing everyone telling they view of what needs to be done and if my issues would come back or not I  felt like Jeff was clear and honest with my issues and the process of how and what he was going to do . Having the break down was clear and what he was there for to do . I'm happy with the work I will continue to reach out for further work in the house for the future.  Also Dustin his partner was just as professional in his work ethic thank you both gentlemen hopefully I won't need much more work but if I do I know who I be calling .

Jeff and Manny were excellent! They fixed my old plumbing to make it compatible with modern washers and found a HUGE leak in my crawl space.

The repair work was reasonably priced and will no doubt save me from more water damage, thanks to them catching it!

Jeff and Manny went above and beyond and explained every change in a way my wife and I could easily understand.

I own an older home and will definitely be using this company again. Charles had Manny come out the same day I called to give me a quote and had me on the schedule in no time.

Best place for your plumbing needs, hands down!

I strongly recommend Miracle Works Plumbing. Charles was responsive, professional and very reliable. The quality of his work left us very impressed. His friendly demeanor and graciousness were a definite plus too. Support this business! You will not be disappointed.

Thank you Charles!

Miracle Works did what they could to get me in as quick as possible after my kitchen sink clogged. Jefte was a very knowledgeable and friendly technician. He made a point to let me know I could call them in the future with any questions or concerns. He has a lot of experience with older houses, which was reassuring to hear since my house was built in the 50s and other plumbers have had issues. 100% would recommend and I will be calling them for any of my future plumbing needs.

I was very impressed with the plumbing job.
And given a 60-day warranty! Thank you so much!

I cannot express how happy we were with the service we received from Miracle Works Plumbing & Drain! I contacted them last Thursday. The person who answered the phone was friendly. She listened to my non- expert attempts to explain the issues in our bathroom. She set up an appointment for exactly one week from the day I called, which I was pleased with. Shortly after we got off the phone, Miracle Works Plumbing called me right back and said they could get me in sooner, she then rescheduled my appointment for Monday August 3rd. Mr. Levier III showed up on Monday during the 1 hour appointment window, with an associate and they did an awesome job! We explained the issues and received an estimate based on the work that needed to be done. I thought Mr. Levier III would leave us with a quote and we would call them to schedule the work another day. To my surprise Mr. Levier III was ready to complete the job the same day! (Which never happens) We accepted the pricing and his associate began preparing the bathroom for the work to be done. Mr. Levier III ran to the hardware store to pick up the parts and when he returned the work was completed. He explained why were having the problems in the bathroom and most importantly he listened and answered our questions. Miracle Works Plumbing exceeded our expectations and we will definitely utilize their expert services for our next plumbing job! I recommend this company to anyone looking for quick, fairly priced expert plumbing work.

I absolutely love this company and won't go through any other! After first reaching out to The Trenchless Company and receiving a con bid for $6,000 to snake a main, I decided to follow a friend's recommendation to get a second opinion from Miracle Works.

Miracle Works immediately dispatched a service tech (even though it was after 5 pm), and had the line cleared within an hour. Also, the service tech (Joe...I believe) was a very kind man.

$165 vs $6,000.

1. Go with Miracle Works. They're honest, reliable, prompt, and very fair prices.

2. Stay the hell away from The Trenchless Company.

Miracle Works Plumbing was great. I live in an older home so we are always having plumbing issues, among other things. They snaked out the mainline for me. They arrived on time. I told Charles the owner that I really appreciated that. They were very friendly and informed me of exactly what he was going to do and what my options are for the future. And they cleaned up the area before they left. Yes!
Now my drainage is moving fast! In the past I've always called the large corps. Never again. I have found my plumber. :)

This company came recommended.  Easy job, had to replace a new valve that went.bad.  Easy wrench and off. Less than 2 hr work and valve and handle I priced at Ferguson for$27.  Exact same part I was charged $593 .  Struggled for days when I asked for an itemization to get a response.  Did beautiful work but they obviously have a warped sense of what to charge

With a bunch of extra guests including kids, our (one) toilet clogged. I called our old plumber, but he seems to have retired. I saw that Miracle had good reviews on Yelp, so I called about 1:00 pm. The dispatcher said someone would be by between 2 and 4:00. Robert showed up shortly after 2:00 and fixed it right away. We were very pleased at the service. I plan to call them again when I have problems - let's hope that's a long time away! Highly recommended.

Very helpful. Offered great advise at no charge regarding my broken faucet and how to fix rather than replace entire sink. Saved me about $700! I would very much recommend this company. They are honest, responsive  and provide great customer service!

I've used this company twice so far. One time to fix a leaking washing machine and another to install two toilets. I purchased the toilets in preparation for the install only to find out one of the toilets was damaged right as Charles and another employee arrived. Charles recommended a different brand of toilets and went to Home Depot right away to purchase them. Was a quick, clean and professional install. Thank you Charles!

Had an issue could not flush the toilets without them overflowing. All the other companies I called could not come out, however Miracle Works Plumbing made time for me that day and fixed the issue. Thank you! I would definitely recommend this company.

I scheduled an appointment for a water backflow issue. My appt was set for 530. I recieved a call setting my expectations that the texh would arrive closer to 630. I appreciated the communication. Charles should up ready to get the job done. He quickly assesed the issue and explained it. My issue was done in 30 minutes. Thank you for the communication and getting the job done quickly. Would most definitely recommend his services.

I must say looking for a plumber sucks!! ,I have been looking for a plumber due to my water leaking in my shower, everyone that I called  couldn't come till the next day. And when they did come , they were charging me $600 to just change the cartridge. I made several calls , finally miracle works called me and said they could come between 2-4 .When Damarus came, I could already tell he was the one who I was going to pick to fix my  shower faucet. He was very courteous . I was impressed with the service I received. It only took him like 30 mins well plus 15 because he had to go to Home Depot to get the parts because he didn't have it in his truck . But overall The work was quick and affordably fair priced. Thank you Damarus !!! You were awesome!!!! Please please please for all your plumbing needs!! Call miracle works!!! 5 star for me

Talk about miracle workers! Jeff and Alden really went out of their way to help me with a broken water heater, which included lots of unique challenges, and all within one day. A top notch company that really goes above and beyond. They also matched the lowest quote I had received from another company. Very professional, honest, and hard-working people. Miracle Works will be my go-to plumbers for all my future issues. Incredibly grateful.

Moved our washer shutoff valves and added a house water shutoff valve. Quality work, reasonable price, professional, responsive, reliable. Highly recommend and will definitely use them again. I'm a completely satisfied customer.

Hired Miracle Works Plumbing when my toilet backed up and couldn't resolve the issue my self. This company was fast to respond and got me on the schedule same day and fixed the issue fast and at a very reasonable price.

We found our plumber!!! So happy!!! Just bought a house so finding the right experts to fix things now and partner with on our wants list in the future is important. Today Robert installed a new kitchen faucet, garbage disposal, water circultation pump and fixed a leaky sink all in less than 3 hours!!! Wait...and he was quiet and clean!!! Charles explained everything very well during the initial estimating process and did not delay in getting the estimate back to me. Mary was super responsive and did a great job with communication and scheduling. Great job Miracle Works!!!

I have to say most of the time calling a plumber sucks. This time it did not. Very impressed with service I received. They engaged me and my home in a kind a courteous manner. The work was quick, high quality, and affordably priced. I would highly recommend them to a family or friend for any plumbing needs. Robert and Jorge who helped me were both great!

Charles is the go-to guy when you running into problems. friendly and professional at the same time very straightforward. I'm also amazed by how fast he responds to me and how quickly he got the problem solved. An easy 5 stars.

I was able to have my water softener looked at within the next day after noticing a leak. The communication via Yelp was quick and I was able to finalize an appointment. Charles arrived the next day and gave me my options. Very professional and knowledgeable. Will definitely use in the future if needed.