Best Garbage Disposal Installat… in Portland OR

Amazing integrity and awesome service!  Before even trying to book the appointment he tried to see if we could handle the issue ourselves and advised us on all the what ifs first.  Will definitely use again!

Don't use this place. They sell you services, then turn around and deny some of the services you were told were covered. Took me 3 weeks to get anyone to call me back, so I cancelled my service contract (never used). They tried to say they would only refund half. HALF! Even after they refused to call me and I never used my contract. Then, when they finally agreed to refund full, they lied about the check is in the mail. Still fighting with them to get my money back for services they never provided due to TERRIBLE customer service. It's been two months my wife and i have been dealing with these people.Better Business Bureau is my next call.

UPDATE: Did I say anything about the service call? Nope. Did I ever threaten to cancel a check? Nope. You guys cashed it within days of receiving it. I said I had the digital image of the check from the bank showing that it HAD been cashed, because you guys told my wife the week before that you couldn't find record of ever receiving payment. I'm sorry if customer service and accounting aren't YOUR strong suits. Learn how to treat customers instead of lying about a refund and never sending the check that was supposedly in the mail three weeks ago. This reply from the OWNER should tell you a lot about the culture of their businehow terribly they will treat a customer if they have any complaints.

UPDATE AGAIN (because I apparently have to tell you the real story): I demanded a refund for the service contract. Never did I demand a refund for the service contract. Don't lie that you refunded the full $259, because that's complete bullshit. And having to wait on checks to clear? How long does that take? 6 weeks? That's even a full two weeks after a refund (for the $150, so don't try to lie again about me supposedly demanding the diagnostic fee back) was supposedly authorized. Your people had a horrible habit of promising to call back, then saying they're too busy to call me back. I can't help it if you're too disorganized to properly train your sales people or be bothered to track customers's complaints. Recordings? Oregon is a two party state, and I never consented, so good luck with some bullshit recordings you either don't actually have or you're not allowed to have. It's funny, because as the owner, you're showing everyone on Yelp your standard for customer service. Someone has a complaint, they're not your priority and you attack them. THIS, ladies and gentlemen is your customer service you can expect if something isn't up to your standards. Go elsewhere. Cheaper and better service.

Awesome job done by Roy..  he was open and honest on what needed to be done and was clear on the pricing of what it'd take to get my problem resolved.  Will definitely use them again in the future.

I called Sean because we had water leaking from our upstairs shower drain.
Since we had a good idea what was wrong he was able to give us an estimate over the phone and was available to fix our shower drain.
He communicated very well with us every step along the way.
When he was finished I asked him for an estimate to change out our outdoor faucets.
Luckily he had one in his truck and was able to replace it right then and there.
He did a great job and we will definitely hire him again!!!

On a night when not a single other plumber in the entire Portland Metro area was willing to come out and help us turn the water off to our condo (it had to be turned off to the entire building and the HOA lost the tool to turn it off), Mr. Rooter came through. Not only did their tech, Adam, drop everything and drive 40 minutes from Vancouver to get the water turned off after hours late on a Saturday night, but he helped re-install the part that needed replacing with no additional charge and showed us how to remove our drain cover. We will be calling Mr. Rooter first from now on.

How can I express what a great team this company has? If I could give them 10 stars I would. Old house, delicate plumbing, and Mr. Massey and his team worked all day to rid tree roots and broken pipe to fix toilet that was a problem for a very long time. Replace old toilet with new. Very fair price and he worked with Mr Simpson from PDX Sewer and Drain to get job done in one day.
Thank you so much! Use these guys. You will not be sorry!

In my personal and work life, I have had work with a lot of different contractors and companies in the realm of home repairs and improvements, and Sutherland Plumbing is, quite simply, one of the best I have ever worked with. When my hot water heater burst, they gave me an immediate quote based on information I was able to give them, and in addition to being the most reasonable price I had found, it also saved me tremendous time not having to have separate quote and install appointments, and less than 24 hours after contacting them, I had a new heater installed. Not only that, but in the early morning of the install, my shut off to my broken heater failed, causing a small flood, and the owner returned my call immediately at 6am to send a plumber to my home quickly to shut off my water main and help with the clean up. When a second plumber arrived with the new heater, they were the model of courtesy, professionalism, and excellent work, doing additional repairs to fully bring my system up to code, and I was only charged a small amount extra (at cost) than the quite for a safety drip pan, although they would have been well within their rights to charge for extra labor. Before they left I asked them to gather information to quote some additional plumbing work I'd like done in the future. I will be a customer for life and refer them to friends. Simply the best.

We hired Fusion Plumbing to help fix shut off valves in all our bathrooms and the kitchen, replace some leaky faucets, and some other plumbing fixes (older house, old fixtures, prior owners bad installs, etc).  The work was done very efficiently, cleanup was great, and John let us know exactly what he found, what he fixed, and why.  It was a little more work than we initially thought it would be before we hired him because we found more we that we wanted/needed fixed and he was able to take care of all of it. We are extremely pleased with the work and overall communication around the job.  And to have a trustworthy and friendly plumber to call when we need is fantastic!  We would not hesitate to hire John and Fusion Plumbing in the future.

David came out within 24 hours of being contacted (on a Saturday!) to clear a backed up drain in our new house. He fixed the problem right away at the agreed to rate. Thumbs up.

My husband and I own a plumbing company that services all of Clark County and a large portion of Portland and surrounding counties. The point of this review is to thank Dale with Simpson Plumbing for helping my company out in a time of need. We service quite a few management companies and had received an emergency call on a Satuday morning. I could not get to this call in a timely manner, and was in a difficult situation. I knew of Simpson Plumbing, ( I had friended them on FB), and in a pinch, I called and asked Dale to help me out. He was able to take care of the issue, allowing me to provide the service that my client expected. Thank you.

5 stars for Alan! I called them about 8:15 this morning. I was told they would arrive between 10 & 12, which they did. Alan diagnosed the issue with a tub drain, gave me an estimate,  cleared drain, was friendly, explained things well and cleaned up thoroughly. Also replaced toilet flapper. I'd hired this company in the 70's to replace our service to the street. It is wonderful after all these years to find a company with the same honest & capable services.

I had Danaya complete re-pipe my house with PEX in September or October of 2015. She did an excellent professional job.  I wanted to help out to learn a few things.  Thankfully, she set me on a few tasks that I could do that allowed me to learn a bit about my house.   I had old galvanized steel pipes that were 40 some years old and some very clogged cast iron drains (which she removed at no extra charge).   I had received estimates from other plumbers.  There were cheaper and there were more expensive plumbers.  I chose Danaya because she had years of experience, good price point, and used to be involved in the Oregon Trades Women.  I recently had a question about one of the drains she installed and she got back to me within a day.  Everything she did is working smoothly.  Thank you Danaya.

Matt helped us with a few of our plumbing problems last year. He replaced the water line from the street to the house and installed a new dishwasher and faucet for us. He was always on time and quick to respond, fair priced, and really nice and professional. Just a few weeks ago the line he replaced to the house sprang a leak. The men that came out from the city to shut off our water took a look and said that it was very common for this type of leak to occur. I called Matt and also sent him a text with a picture of what was going on, we were in a time crunch because we wanted our water back on and were going to be selling our house in 2 days. He responded quick to my text and made it out the next day! I was pretty hysterical and he never made me feel like I was overreacting  We had a lot of work done in our home and used a lot of different contractors, Matt by far was our favorite and we highly recommend him!

I called Trident out and a tech named kyris showed up, he was professional, courteous, and explained everything thoroughly.  he gave me a bid  showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

Family member had recently passed and had to do some update repairs on house
Contacted NW Plumbing Services in Warren
They got right to it .
Strapped in the water heater
Ordered parts for toilet back the next week fixed it quick fast and in a hurry good!
Super service and more than fair priced , super value too !!
My family highly recommend them !!!!

I called Brad for a leak in my upstairs bathroom. He arrived promptly and went right to work. I would highly recommend him for any plumbing needs. Great service.

Oh man, these guys were great! We just moved into an older home a few days ago and the water shutoff for the washing machine was seized and broke off. I called at 830 am to see if they could make it over sometime in the next few days to fix it, and an hour later Travis was at my door. He cut out the previous owner's DIY valves and installed a new shutoff box for me, helped me move the old washer out and the new one in, and was on his way by 11! I honestly don't know if there would be cheaper options, but I fully expected to pay more than what I did for the job, so I think they are very well priced. Hillsboro Plumbing definitely has my future business!

I was having a plumbing emergency with a broken shower valve spraying water.  Malmedal Plumbing was able to get a plumber on site in less than an hour. He had all the parts and tools he needed when he arrived and he finished the work in less than an hour. He worked very smart and efficiently. The cost was very reasonable.  Ricardo V!  You did a great job! Gracias! :)

The plumbing in my house backed up. When i googled roto rooter, a bunch of other companies popped up saying $85-$93 drain cleaning services.

I decided to call roto rooter and let the gal know the plumbing had backed up and asked if she had an idea of price, she told me they would need someone to assess before giving me a quote.
She gave me a time frame of when the people would be arriving and even said they might be earlier but they showed up late. I told them the problem, they came in my house and saw my bathtub and then said it would be $469 to fix. I was utterly SHOCKED by this price. Didn't feel like I had much of a choice as I had already waited hours for them to arrive and getting another company out could take even longer-- will not use them again

I scheduled an appointment and it was cancelled due to an emergency and then I was not able to get on the calendar again within a reasonable time to address my emergency. I found a different company that was able to come out the same day.