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I'd love to leave a review about using Yore Place, but they couldn't even get around to returning my phone call and voicemail. I called on a Thursday, Sept 26th about a leaking water heater and left a voicemail.

No call back. I'm sure it's nice to be so busy that you don't need the work, but a 5-Star business at least has the decency to return a voicemail.

The woman who set up my AC repair site visit told me that they could service a certain manufacturer of AC units that I had, so I booked the appt. She was either mistaken or she lied to me. Either way, when the repair man came out he immediately apologized because they couldn't help with my specific manufacturer of AC unit. He then promptly left. I told them I shouldn't have to pay for the site visit since the HVAC tech did nothing but tell me he couldn't work on it. And that is after I asked the company specifically if they could. When I called the front office lady again I told her my case, I asked to speak to a manager repeatedly and she said no. Then she told me she would be taking me to collections. I asked again to talk to a manager to plead my case and she told me no. When I called back to figure out something so that I wasn't sent to collections, she had blocked my number. I would never ever use this company again. They are only out for their initial site fees and they don't care about the customer. In contrast, I called Central Heating and Cooling in Clackamas and told them what happened. They waved their fee since Sky had given me such a negative experience. And they did an amazing job on installing a new AC unit. I will never use Sky again and I am a life long customer for Central Heating and Cooling in Clackamas!!​​

Have had Roy out for more work and he always rocks it. They schedule, they arrive and get the job done. Always will recommend him!

The fact that he has a dedicated person to schedule and to answer calls is so smart too. Someone is always able to pick up the phone and Roy can focus on the awesome work he does. I see a lot of contractors who handle their own schedules and all of that. Sometimes that works, but a lot of times they can't juggle it all and it compromises their business.

Sean is probably the most honest plumber I have ever worked with. Never did he make me feel judged by the novice questions I asked and he actively avoided upselling with me which gained all of my trust. If I ever run into additional plumbing issues, Sean will be the first I call.

I had an evening crisis at my rental house. Water was flooding from the toilet onto the floor. George came as soon as possible and was thoughtful, thorough, professional and honest! He did an amazing job! I fully trust him and highly recommend George!

I hired Terry Massey to assist an elderly friend with some plumbing problems.  We had to wait a very long time (a month) for the appointment and then were bumped a day due to an emergency elsewhere which is why I give 4 stars.  However, once they came, they did a great job changing out 1962 plumbing to handle a new dishwasher, replaced the broken toilet and discovered a leak as they assisted draining the irrigation system.  All leaks are stopped, all plumbing tasks accomplished professionally, and I will definitely hire them in the future.  Getting the irrigation leak fixed before winter and before it noticeably affected her water bill was stellar.

From the moment our water heater leaked into our living room to when Sutherland installed a new one took only three days.

First, I contacted American Home Shield so they could honor our warranty. The only vendor they permitted us to use had hundreds of posted reviews about their shoddy workmanship and lack of professionalism. I asked for alternatives. They refused to oblige. So, I cancelled our coverage and came to Yelp looking for a trustworthy business. The volume of positive reviews here made Sutherland the winner.

Courtney, a very efficient dispatcher, put me in touch with the business owner, Ti. He explained that he prefers to talk directly to customers for maximum clarity before scheduling service. Despite it being well after hours, we talked for at least 15-20 minutes until all my questions were answered. I was impressed.

Luckiest of all, it was Sean who arrived to install our new water heater. He's the most helpful and kind tradesman we've ever worked with. After his coworker Jack helped him remove the old heater and install the new one, he had to complete the rest of the job on his own.

Once he finished the job the water wouldn't freely flow. Our house is old and our plumbing is rusty. That rust was blocking the water. We had no idea what to do next.

Sean gave us over two more hours of his time to clear out the blockages. This job wasn't part of the estimate and he was not obligated to do it. He did it anyway. And, when he was done, he did not add more hours to the bill. He charged us the same amount as the original estimate.

This is a long review (congratulations on making it this far) but I wanted to be thorough. Everything about this company is a breath of fresh air. These are people who take pride in what they do, and more importantly, care about their customers.

Choose them for any job you need with total confidence.

Absolutely outstanding work!  Great and very genuine guy who exceeded our expectations. Extremely reasonably priced, and he was on time, on schedule, and did quality work. You can tell that John not only likes his job but is proud of his work. John added a new sink in our garage and added additional plumbing lines. When going over our requirements he made additional suggestions that saved us having to spend thousands on a new longer gas line. Additionally, he looked at our usage and requirements and made ZERO attempt to up-sell a Tankless water heater and was honest just telling us to keep ours until it dies or run into issues. I absolutely intend to use him whenever we have plumbing needs.

Really great experience working with Dave.  Would definitely call The Unplugger again.  Very professional, knowledgeable, clean, efficient, and friendly. Price is much more reasonable than competing large companies that we have used before.  5 stars for sure.

While doing a remodel I ran into a plumbing issue and called around trying to find a plumbing company on short notice.  I ended up calling Simpson Plumbing and they were the only ones who could get me in on short notice.  They sent Kenny Heflin out who patiently worked through a difficult issue and got our kitchen water back up and running.  Kenny was thoughtful and had a positive attitude while he worked through the frustrating problem. Thank you Kenny and Simpson Plumbing. I will definitely be using you again.

I can't say enough great things about Burfitt Plumbing! I had multiple plumbing issues that I had been putting off - nervous about what the cost would be. One of the issues was my water heater, not generating enough hot water anymore. My neighbor had the same issue around the same time, and his plumber replaced the whole water heater.  Burfitt was able to just replace the bottom heating unit - saving me hundreds of dollars. The technician also took care of a leaky pipe that was attached to the garbage disposal and my broken bathroom drain plug. All this taken care of quickly, professionally and inexpensively and on a Saturday to boot! I wish I would have called sooner!
Thanks Burfitt Plumbing!!

I rarely write Yelp reviews, but Pfeifer Plumbing is worth my time, efforts & money. Understanding 2021's shortage of 4-5 star rated, licensed & bonded specialists, I expected few calls to be returned with a reasonable schedule time. Fortunately for us, Danaya checked all of the boxes! (Btw, follow-up texting is so helpful & convenient for a client, at which Danaya had quick responses.) Danaya showed up on time, ready to work on our mysterious shower leak. No bs, no complaining, pleasant professional attitude with integrity. Especially nowadays, caring customer service is greatly appreciated. The problem was fixed for a fair price! We will recommend Pfeifer Plumbing to family & friends. Thank you, Danaya!

Two days ago I had Ryan from Summerson Plumbing helping with an emergency with my outdoor sprinklers and I'm recommending this plumbing company to all of my friends and neighbors ever since. Ryan came asap, drained the pipes, gave me an expert advice how to winterize and didn't charge me for anything. He said: there was nothing to repair. I'm sure there is more than few of us who were charged $80 or $100 for plumber to just show up, doing very minimum or nothing. Summerson's Plumbing people are fabulous! I recommend them to everyone.

I called Trident out and a tech named kyris showed up, he was professional, courteous, and explained everything thoroughly.  he gave me a bid  showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

The only plumbing company in town we call. They do their very best to get you assistance as soon as possible.

We had some time sensitive work that needed to be done both before and after we moved into our home.  Brad was super responsible and able to fit us in when we needed him.  He came back several times too, because we needed things done in stages.  Then, a few months after we moved in we had terrible phantom noises in our master bath that woke us up at night.  Brad was able to find the problem immediately and repair it quickly, and fairly expensively.  On top of that, Brad is a decent, pleasant, nice guy that I felt totally comfortable having in my home.  Customer service is important to me and Brad delivers.  I highly recommend him and will be hiring him again for all my plumbing needs.

Unfortunately, I am writing this poor review for Hillsboro Plumbing. I normally don't leave negative comments when receiving poor service, but, I feel that Hillsboro Plumbing needs to improve their customer service for other customers, as I will not call them for future plumbing service needs.
I own multiple properties in the Portland area. I left a message asking for a call back to schedule a drain leak repair for one of my units. Susie called me back and told me that they were busy and could not get out for at least a week. I said that I had no problem waiting because my tenant has a work around, she said that she would contact my tenant and schedule the appt. I called a week later to get an update, Susie basically suggested that I find another plumbing company to perform the work.
As a business owner, I find this perplexing, there could potentially be other opportunities for Hillsboro Plumbing to maintain plumbing on my other properties. I can understand them working with me and my tenant to find a date/time that would work. But, just telling me to look for another plumbing company to schedule the work is surprising. Yes, maybe this particular job is small, but, this might have been an opportunity for Hillsboro Plumbing to be my goto plumbing company for future needs. Not now.

We were given Malmedal's name from a friend and I'm so pleased with their service. We needed a bathroom sink, faucet, and toilet plumbed. They were prompt in getting a plumber scheduled and Dave showed up before the scheduled time! What a nice surprise with a service call. The work was done quickly and Dave was professional and very friendly. Everything looks great and we will definitely call Malmedal whenever we need plumbing work done.

A clog in the main drainage line from our kitchen sink caused a flood when I took a shower upstairs this morning. The kitchen sink overflowed onto the counters and floor. Roto-Rooter was the only company I called who could help us today, and the technician (Sam) arrived within a couple of hours. He was very professional and courteous, and he resolved the problem completely in about an hour. The cost was on the high side but the job was done quickly and properly and includes a six month warranty. I would definitely recommend this company based on our experience.

Avoid if you can. Apollo will over charge 3-5X the market rate.
I will not do business with this company again.