Best Flame Sensor Repair in Philadelphia PA

Nic came out promptly to replace my shower diverters and some eroded pipes in the back. He was quick, professional and explained everything he did. I'll be using him for all my future plumbing/HVAC needs, and the best part is, he is a local small business owner.

John is great to work with. He responds, keeps his word, is very professional and on time. He put in three faucets in my bathrooms and they look great. He was very reasonably priced also.

Professional, affordable and timely! Would highly recommend. Job was completed on given time line and left the place cleaner than he found it

another great experience!  Tyler, Bryan. all employees I spoke to or came to my home are awesome. very professional and friendly. .  my ac unit stopped working. came out same day Tyler stayed till 1030 to get my bedroom to stay cool enough to sleep there. they were even going to go out and get a window unit so I could stay in my home. they came out next day as promised, replaced my system, cleaned up after and Tyler followed up to see how things were working. the manager came out a day or 2 later to recheck everything to make sure everything was working properly   spending money on a new air conditioner is expensive but having envirosafe doing the job helps. reassurance. answered all my questions ,explained everything in detail so I understood it. what a great company.

Let me start off by saying that Buzz Duzz Plumbing is by far the best plumbing company that I have ever had the privilege of doing business with. After a devastating house fire in 2014 and having all brand new plumbing installed throughout the entire home, something was just not right. The first week that we moved back in our plumbing backed up and has been a constant problem ever since. After contacting the original company who did the work, namely Plumbarama (Bensalem) (see my not so wonderful review on them), they were complete jerks. I had plumber after plumber out to no avail. My plumbing continued to back up. It would back up in every conceivable location....into my laundry room, all toilets, my showers and kitchen sink. It was a total disaster! That was until I contacted Buzz Duzz. I was put in contact with Buzz himself, and what an amazing guy! He took the time to listen and understand my situation. He allowed my the opportunity to ask questions and actually gave me some education on how plumbing worked. He dispatched his guys that very same day. Two of the nicest technicians came out, took their time and finally after four years of this nonsense determined what the problem was. It was a nice malicious gift left behind from the work done during the house fire construction!!! But thanks to Buzz Duzz my plumbing has been trouble free and working great ever since. These guys were so thorough, professional, courteous and trustworthy I will never use another company again. I highly recommend Buzz Duzz, I just wish there were more companies out there like them.

I have used Goodman several times. Not only has everyone who has come out been fast, efficient, fair, friendly and explained everything so I could understand. They also helped with figuring out my unique situation of having my wheelchair and sink pipes fighting.

Our water heater kept leaking and it slowly started to become worse, so we called and a very friendly lady answered the call and coordinated Andrew's visit to check out what's going on. It was clear that we needed a new heater and two days later, his crew showed up and replaced it.
This was probably one of the most hassle-free experiences I have had so far, the work was done excellently, the pricing was good (the lowest estimate in the area) and the staff was friendly and respectful of our interior.
I'll definitely recommend Stimmler G J & Sons to friends and family!

Never dealt with the plumbing department, only the Cooling & Heating. John and Johnathan came to the house to install new AC system and remove the old one. They were on time, friendly, efficient, and were done by lunchtime.

I couldn't have asked for better service.

They were very pleasant to work with and Rich was so helpful. Came out at 10 pm on a Saturday evening to clear a clogged drain. He was quick and very professional. The price was super reasonable for a Saturday night emergency service. Absolutely great company to work with.

The gauge on our boiler had been broken for a while. Bill was very communicative and responsive to my husband's inquiries. On the day of our scheduled service, two workers under Bill came on time and worked on replacing the gauge. They did a great job at answering all of our questions and went above and beyond in their service. We are so grateful that we found Bill of East Falls Plumbing.

I was extremely happy with the quick response and great service. My wife called me at work saying that water was shooting out of the drain line for the washer in our basement. I called price's plumbing and they were there in less than a half hour. Diagnosed and fixed the problem before our basement was flooded. Thanks price's plumbing for saving us from a major disaster. I would highly recommend and use them again.

I can't recommend Filan & Conner highly enough! We were in a dire situation, trying to make settlement on a tight schedule. F&C were so accommodating.  Got us scheduled right away and were able to do repairs and inspection within 24hrs. Pricing was fair and they were very clear on what needed to be done and why. Tyler was great, he will be my first call whenever I have a plumbing or hvac problem.

DO NOT TRUST ANYTHING THEY SAY - AVOID THIS COMPANY.  I had significant water buildup in my basement and hired Best Choice Plumbing & Heating to diagnose and fix the issue.  I wish that I read the reviews on here before hiring them because if I had, I would have stayed away.  

Across the board, this company was terrible.  They misdiagnosed my issue multiple times, the administrative staff was rude and made multiple mistakes compounding my frustration and the timeline to find a solution, they provided a high-cost solution that would not have solved my problem and was borderline fraudulent, and then after everything, they were unwilling to pay for their mistakes.  

1.  Misdiagnosing the issue:  they sent a plumber to my house who didn't do his job, misdiagnosed the issue, and said it was an HVAC problem.  I then had to pay them to send in an HVAC person.  The HVAC person said it was a problem with systems that I've had in the house for years and never had a problem with (so that made no sense) and then told me that I needed to spend almost 10K to get an entirely new HVAC system.  This was misdiagnosis #2.  I then had to pay for another company to get a 3rd opinion to find out their solution was BS.  I called a 4th specialist and told them about the issue and they said it was definitely plumbing so then I asked Best Choice to go out a 3rd time and eventually they diagnosed the issue - a plumbing problem that went on for weeks longer than it should have leading to more damage - because it was misdiagnosed multiple times.  

2.  The assistants and admins made multiple errors with my project.  They got my address completely wrong and went to the wrong property.  They got my name completely wrong - it wasn't misspelled, it was an entirely different person that they put for my job.  When they went to charge my credit card, they wrote down the wrong address and had to call me saying my credit card didn't go through, so I had to stop my day to accommodate them each time - and that was all before the first time that they came to the property.  Every step of the way they made at least one administrative error - so if you go with them, make sure to double-check all of the info you give them.

3.  Borderline Fraud:  based on their misdiagnosis, they proposed a solution (in writing) that would have cost me thousands of dollars needlessly.  If I had trusted them and just gone forward with their solution, I would have replaced a perfectly good system and would NOT have fixed my issue.  If you go with them and they propose a high-cost solution, call someone you trust IMMEDIATELY to ensure that the Best Choice Solution is actually what you need.

4.  Refusal to pay for their mistakes:  after everything was diagnosed, they gave me a final bill for the repair work.  At that point, I had paid for a plumber to come out and misdiagnose the issue; I had paid for an HVAC professional to come out and misdiagnose the issue; then I had to pay for another company to give their opinion so I knew that Best Choice was BS.  All I asked was that Best Choice credit me for the 2nd opinion that I received - AND THEY REFUSED TO DO SO.  Their misdiagnosis and mistakes directly led to me spending an extra $500 and indirectly led to the issue continuing/getting worse causing unknown amounts of extra damage to the property.

If you make a mistake, you should own up to it pay for it.  The only explanation they gave me is that they reprimanded their employees for the misdiagnosis and the fraudulent solution.  That's great, but that's not MY PROBLEM - that's YOUR PROBLEM.  They are your employees and you hire them to represent YOU.  Your company made a mistake, so your company should make me whole.  They refused to do so.  

This is a highly unprofessional and untrustworthy organization that you should never use unless you absolutely have to

So I called Horizon because I see their trucks everywhere, heater wouldn't stay on 1st night of cold weather, it was a Sunday morning so I called and just made an apt for that Tuesday. They came out and diagnosed the problem, said the board was shot, I would need a new one but since the system is pretty old they probably wouldn't be able to get one and most likely we would need to replace the unit. He did say they could try to find a board and most likely if they did it would be quite costly, ballpark of 1200 to 1500.00 and why bother putting that kind of money into an old system, not sure how he knew what a new board would cost if they didn't make them anymore. He also said most likely there were other issues and it was probably more than just the board but wouldn't know it until after replacing it. He then proceeded to ask me if I would like a Sales person to contact me to set up another appt to talk about new heaters. Well, I called 2 more local guys, they both agreed  it was the board, both gave me prices to replace the board with labor, 1 was 600 and the other was 550.00. The heater is running fine and the guy who did it stated there is/was nothing else wrong with the heater. Both did state that the heater I have was a top of the line heater in its day (Bryant 90 series high efficiency unit) and is old and eventually will need to be replaced but I don't agree on how it was put out there and handled and why it would cost double to triple to replace the board.

A follow up to my previous review - I was reached out to by the President of the company (or maybe a bot) asking me to get in touch with customer service. I did that. The conversation boiled down to I'm paying $17,000 for a good warranty; most companies don't offer a warranty.

The one thing gained was that the rep could see from the record that I needed an additional service and would I like to schedule it now?  News to me - the last service tech (the third to address issues since the install) told us that he found the issue and that the next time we turned on the AC it would be working. It got colder outside after that so we weren't able to test it out.

The customer service rep told me that the issue still needs to be fixed and that nothing was repaired because, according to the notes, it was raining too much.

I scheduled service to be done Thursday (4/27) between 2-6pm. At 5:45pm I called to see if we would be expecting anyone to come out. Dispatch told me the technician is finishing a job in Pottstown (45 miles away) and then would be on his way. I told her that wasn't going to work since he would be arriving at 7pm or later.

I understand there are extenuating circumstances but...could I get a call at least?

I rescheduled for the following night 2-6pm. 6pm arrives and nobody ever came. To be honest I didn't even call after that.

I received a call this week asking how my service was...told them nobody showed up...two days in a row. Rescheduled for yesterday - someone showed up! Appears as though they fixed the problem.

The customer service rep I've been dealing with called to tell me that she was able to go to her higher ups and could offer me $250 dollars. I'm not going to say no to money, but the offer was so insulting that I could barely answer.

She requested that I update my previous post so that the public would know that Horizon reached out to me. So, here you go. Horizon reached out to me.

At this point, I think my request would be to have someone come out, rip the entire thing out of the ground and call it a day. I would prefer to never see the name Horizon again.

Please don't get caught up with this company, it's just a bad idea.

Master plumber stopped by to look at a job that I had to possibly relocate the sewer drain and piping in the basement.  He totally freaked out and said he never heard if such a thing and wouldn't  do the job. Mind you, Roto Rotar said they could do this job and guarantee it. On top  of that....Guarantee  Plumbing  charged $95 for their visit- and didn't  even  provide an estimate.

SCAM ARTISTS!!       They come to your door and try to make you believe they are working with NJ State.   Telling you that the state is going to pay for EVERYTHING through energy rebates because they want you to be more energy efficient!  I am a rather skeptical person so I had a hard time believing that I was going to get a new A/C, Furnace,Insulation, water heater, etc without paying ANYTHING from my pocket.  I went as far as to say I am not going to pay ANYONE a DIME for ANYTHING because I can do all of this work myself!  The agent assured me that was the case!! Hmmmmmm, okay, I'll bite.   He made an appointment for another guy to come and explain the program, etc.  The Second guy went through about 10 minutes of his sales pitch and then said the government would pay up to $5000 for the project.  I said, You told me I would not be paying anything out of my pocket, how could all of this be done for only $5000?      He replied, Oh no, the project will cost $16,000 and the state will pay up to $5000. I asked who pays the other 11K?  He said, you can pay it off monthly with no interest!!!   AHHHHHHH there's the scam!    I was immediately annoyed and asked what part of I will not be paying ANYTHING out of my pocket for labor, etc did you not understand?   HE replied,  oh but you will be saving on your energy bills so you will make the money back.  Oh really?  then why wouldn't I just do the work myself and save $11,000?  He saidbut you can pay it off monthly for no interest and you will save money on your energy bill??

Do not let these overpriced scam artists trick you.   They make you believe they are somehow affiliated with the state government and they are the only ones able to get you the rebates.  NOT TRUE!!  ANYONE can qualify as long as you have qualified  high efficiency equipment installed.   There are plenty of companies that will replace AC, Furnace and Hot water heater for less than HALF of what they wanted to charge!!

This is the first time I've ever posted a review. I felt it necessary based on my recent experience. Don't use this company for a few reasons. I found them on Home Advisor-  this winter to work on my heater. I called them back to work on my AC. I found out They've recently been removed from the site. For unethical work practices. They are not dependable, and don't show up. They committed to fixing my AC, with dates and times When I called the company Brian the owner said he would be coming out but never heard from him again. Tried to reach them a few different times. Not a good way to run a company. I wouldn't trust these guys.