Best in Minneapolis MN

Review of a first time plumber customer -

Pros:
1. Answered phone first call.
2. Did job same day as service call.
3. Job completed to expectations.
4. Very professional.

Cons:
1. Wasn't told of repair cost up-front.
2. Wasn't told there would be a service fee in addition to labor and parts.
3. Wasn't told that I'd have to pay right after job instead of invoice.
4. Fee for using credit card since I didn't know where my check book was located (like I said, I wasn't aware of having to pay immediately).

Overall:
I would recommend this plumber, he fixed the problem.

We have signed up for the yearly plan that includes a furnace tune up and an AC tune up once a year. Mike Hahn from Krinkies is here now for our furnace tune up on a -3 degree day and identified a leak from our humidifier on our 20 year old furnace that is still plugging away. He found the problem, called in and asked for the part and waited at our house til the owner himself dropped off the part and is now fixing it. Mike is super kind and knowledgeable, patient and explains everything thoroughly. Super service and very professional- and reasonable cost. When our furnace finally gives up, Krinkies has our business!

Received a competitive quote in a timely manner. Working with them was really easy and they definitely went above and beyond. Very respectful and cleaned up after themselves which was great! Definitely would recommend working with them.

I could not recommend Weld and Sons more. After someone from the City broke a pipe early this morning (then told me they wouldnt fix it), I had no water in my house and was desperate. After calling 20+ plumbers, Weld and  Sons was the first to get back to me and gave me information I needed right away. After sending pictures of the broken pipe, they responded immediately to my email and sent someone within the next hour (even earlier than they had quoted me). When Manny arrived, he was friendly, professional and quick to get the broken piece fixed. I am so pleased with this company for getting me out of a pickle with professionalism and at a reasonable price.

I used Ouverson to install a new sewer line from my home to the main line per city codes and I was very impressed with Troy and his crew. They were meticulous. They dug a 6x6 hole in my yard and did the installation. When they were done, you could hardly tell. again, very impressed. I can't say enough good about their work.

I wish we had called metro instead of Deans last year! Mitch came out- on time, having called ahead to let us know he was on the way, and did a great job! He was polite, knowledgeable, and tenacious. He showed me the cause of the issue and gave me prices before proceeding when the first fix wasn't the actual cause of the trouble. We are very pleased with his diligence- it was fixed finally and he had all the supplies in his truck so he didn't have to come back!

They came to install a water pressure reduced in my townhome community. It looks like that went ok cause it seems fine, which is why they get two stars instead of one. While they were there I asked them to install a sink I had bought new in box in the kitchen. They agreed on the price. Install reducer, install sink and a new insinkerator $1025. They said they'd call me if they were going to cut a larger hole in the sink cause the old one's hole was slightly smaller since they were afraid of chipping the counter. Didn't hear from them for a while so contacted them. They did cut and only told me after they did it. Had an RO system hooked up and asked them to remove it and leave it if it was easier. They left all the boxes, old sink, all the garbage and a leaking RO (reverse osmosis) unit on the laminate I just laid down for a remodel. When I texted them back about the garbage they said they'd come back and said they'd get back to me. Just dealt with it myself cause I didn't hear back and wanted it gone. Didn't seal all around the sink, and a part of the hole that they cut is visible outside the sink it's a small detail but important to me cause I've never seen that in anyone else's house. Told them that and that the sink was not quite level. Remedied some of the situations by myself again after telling them about it. They stopped responding. I'll post photos and the text exchange and no response when I get the chance later next week but thought I'd save someone a headache. They seemed to have done great for others.

Josh #4348
Same day, weekend service. Josh gave us a four hour window to be at our home and checked in twice with us to let us know where he was  at. The problem was with the laundry floor drain and he actually left the area cleaner than when he found it (it was pretty grimey from when it had backed-up).
Very impressed. Will use again.

They are timely, efficient and very reasonably priced. Called them at 10am and they sent someone out by 2pm. He even put things back and cleaned up after himself. Great customer service!

We had Bruckmueller Plumbing install the water line on our new refrigerator, and install our new dishwasher and garbage disposal. He was very professional and did an excellent job!

I called Mike this morning to come out and check my 2 y.o. water heater that stopped working. Turned out to be an electrical issue but he came right out and troubleshot for me and discounted his usual fee even tho my dog tried to bite him. Thanks, Mike!

This company attempts to take advantage of the elderly. They gave my parents a quote for almost 6k for a new ac unit. They told them it was shot because of mouse problems. They called another company and they repaired it for $140.00. Do not call these incompetent fools for any reason. The friendly voice when you initially call is a con that will cost you a fortune. Heed my warning! You will forever regret this mistake.

DONT USE THIS COMPANY UNLESS YOU HAVE $$ TO THROW AWAY!! Had to have a shut off valve looked at on my bathroom sink water line because I couldn't  stop the leak. I replaced it myself and have done these before. But for some reason this new one I could not get to stop leaking. I gave up and called Service Today. They said it was going to be a $79 service charge to come out. I agreed and they came out the next day. He was able to fix the leak and took him all of 15-20 minutes. He put on his own valve and tightened it a lot harder than I may have done because I was told not to over tighten. Looks like you can tighten these pretty good. So the leak has stopped and I was charged $442.00. I agreed to the price because I needed my water turned back on. But are you kidding me???   $442 for a 15 minute job and a $10 part!!! Think about that before using this company.

Contracted Sabre to install a garage heater which involved installing vent, running gas line from mechanical room, and installing the heater and thermostat.  Top notch and did everything they said they would.  Communication from both the office staff and field team was phenomenal and exceeded my expectations.   I'd disregard older reviews.  I can't speak to their service back then, maybe they made changes.  They were prompt, on-time, and did exactly what they said they would.  Thank you!

Very poor communication and customer service. Scheduled a time for them to come to check on a furnace not working. They scheduled for a time 11-1 with 30 min. Calling prior to coming.. At 12:20, received a call that the service person was traveling from Southern Illinois and it would be between 2-3:30. Received a voicemail call about 10 min. later that said call at my earliest convenience with no other info. Since I didn't see the voicemail and respond to their call, they cancelled the appt totally ...however... NO notice or call back was made to notify me. Only after sitting waiting for them to come ( in a 39 degree home) did I call and they indicated they cancelled. The receptionist said there was supposed to be a preset charge made and since I hadn't paid ( this requirement was Not mentioned when I set up the appt.) they cancelled. Wasted 4 hours of my time. Totally ridiculous.

I think it is terrible they don't tell you on the phone they charge to come out and give you an estimate 95.00 dollars. Every plumber I have had in the past gave a free estimate. For that reason I won't use them. They should tell you before they come out not while they are already here!