Justen Plumbing

Mike came out to replace two toilets in my home on short notice.  He gave an estimate of cost and arrival time, both of which came in as promised, with good communication ahead of time. My input was asked on color/materials/size/etc, and the units installed were as agreed to.

Job was estimated, materials obtained, and installation done all in the same day, leaving me with two new working toilets (rather necessary for a family of five!) and a cleaned up workspace.

Final bill was as estimated, and was a fair price for the work done and materials purchased.

I had Mike Justen come out today for a sump pump problem.  I had been told two months ago by a large plumbing company that my 3 year old sump pump was too small and needed to be replaced.  The quote was $2200.  This seemed very high and I declined.  

I told Mike he might as well replace it since it needed to be done.  His quote was $350 for the same thing.  When he began looking at it he told me the pump and the horsepower was fine.  Told me he would not replace it because it did not make sense.  The actual fix was quick and cheap.

There are not many people who would be honest and do the cheap fix.  Mike was honest and professional and very affordable.  I will be using him for any future plumbing work I need done.

Mike responded to our request for a kitchen faucet repair promptly. He  also answered  my text messages quickly regarding product selection. His prompt responses and straight forward answers were very much appreciated.
The work was done on time, and his charges were reasonable. I would definitely recommend Justen Plumbing for your plumbing needs.

Review of a first time plumber customer -

Pros:
1. Answered phone first call.
2. Did job same day as service call.
3. Job completed to expectations.
4. Very professional.

Cons:
1. Wasn't told of repair cost up-front.
2. Wasn't told there would be a service fee in addition to labor and parts.
3. Wasn't told that I'd have to pay right after job instead of invoice.
4. Fee for using credit card since I didn't know where my check book was located (like I said, I wasn't aware of having to pay immediately).

Overall:
I would recommend this plumber, he fixed the problem.

What a crappy attitude when I called to ATTEMPT to hire their services. Mike: So, you need it snaked and I SUPPOSE you want it done today, insert shitty tone of voice.  Yes, when one has water coming up in their basement, MIKE, they want it done TODAY, and that's not an unreasonable request, you jerk!

My wife called Justen Plumbing for a repair on our water heater. He was curteous, professional, and was able to help find the root cause of the problem we were having. His attention to detail was great, and in the end his bill was very fair.

If you are looking for a friendly plumbing professional, give Mike a call.

Our sink and tub were totally blocked. Called Mike Justen in the AM and he was here by 11:00  and had everything working properly again in no time at all. Timely response, honest capable  and friendly person all at a fair price. Perfect.

I had an LG washer and dryer on back order for three weeks. When they finally got delivered, the plumber who was assigned by Home Depot couldn't install the units because he didn't have the right parts. I called Mike and he was out to my house within an hour and a half!! He did a great job, very down to earth, nice guy. Rates were extremely reasonable considering I basically asked him to rush out to my house. I am very thankful we didn't have to spend another weekend at the laundromat.
I would recommend Mike 10 out of 10 times. His work is greatly appreciated!!!

We've had Mike out for random plumbing needs over the past 4 years, including a water main issue, new water heater, clogged drains, and toilet installs. He's always honest about the problem, even when he could easily fix something that doesn't need fixing. He's up-front with his pricing and sticks to it. He's always been courteous with getting things scheduled and when he's at our home. He's on our plumbing speed-dial.

This is a long time coming but better late than never.  
I had a long-standing plumbing issue that I had no choice but to ignore because of the perceived financial burden and the inconvenience in my home this would cause.  When the time came and I was feeling financially able I looked to Yelp and found Justen Plumbing.  I can't begin to properly describe the experience I had.  Mike was an absolute professional.  He inspected the problem and resolved it in 1/2 a day and even had time to install a new kitchen faucet of which I had not prepared him to do.  When all was said and done the cost for the work was significantly lower than I had expected which was a complete and utter relief.  As a result I had him install a kitchen sink faucet for which I had not prepared him to do.  This was an exciting result for me.  I highly recommend Justen Plumbing.  You'll be happy you took the advice.

Outstanding service and pricing on my pipe repair.  I've dealt with a half dozen plumbing companies over the years and this was the best experience by far.   Mike is an absolute pro, knowledgeable, skilled and fast.  Happy to use him again in the future.

Prompt, efficient.  Diagnosed my problem quickly, and explained the best options for me to get things repaired.  Customer oriented and very professional. I'd definitely call him again.