Low integrity, predatory billing.
Called Weld & Sons on a weekend when I wasn't available to come look at a leak that was pouring down from a pipe in the ceiling. I am aware of weekend pricing and that it was going to be extra, not a problem. Initially excited to have found someone available as my plumber was out of town.
Technician comes out and calls me in less than 15 minutes to let me know that the upstairs dishwasher was the thing leaking (happened to be above a pipe below), and that they don't fix dishwashers, going to have to find someone else to fix it .
No problem. Really sucks that I wasn't available to check it myself but I figure for a 15 minute call, even with the weekend pricing, shouldn't be too bad. Plumbers are insanely expensive, so maybe $150. Lord knows they couldn't with a straight face charge $200 for an unfixed issue.
$375 is my bill. Yes that's correct. $375. Their call waiting boasts of their integrity and honesty I don't know about you, the last time I drove somewhere and fixed nothing I didn't charge a couple 8 hour days worth of work's money for it. Completely predatory. I called Mark, the manager or owner, and he says there's nothing we can do. The technician was there checking and testing stuff. No he wasn't. He called me with the source of the leak in 15 minutes, said he couldn't fix it, and left.
Absolutely horrible. Look elsewhere for your plumbing needs. There is something you can do, Mark. You can, when your technician fixes nothing, charge a reasonable price and maintain a good reputation. But you had a chance and chose money instead.