Best in Minneapolis MN

Needed some help installing a new trap and drain on the kitchen sink. Creative PVC work was definitely the order of the day.

Communication was awesome - Pat described what he would do, when he would show up, and did a fantastic job. Right on time and everything as described.

Professional, neat, and even hooked up the faucet that was my honey-do item for when we had a sink again!

Fantastic job - highly recommend this husband-and-wife team!

We recently bought our house and were trying to put a vented hood in the kitchen to replace a recycler microwave when the project exploded.  The HVA/C techs recommended Charlie and he showed up within hours for what we thought was going to be a small job of moving one pipe.  He started looking around and discovered that all the plumbing from the second floor bathroom to the basement was not only not to code but also in jeopardy of causing major issues (wrong sized pipes, joints where they shouldn't be, standing water in capped pipes, etc.). Phil stopped by shortly after and took two hours and a lot of running up and down stairs to diagnose the job and give us a comprehensive scope of repairs he would propose.  It really made me feel like he was taking the time to get it right and solve the whole situation instead of just a symptom of a problem.

We had one price and only one price due to their thorough diagnosis - the quoted price and time was spot on.  Phil scheduled us in and came back for an 8 hour installation and fix.  When it looked like he may not make it solo in the 8 hours he promised, he called in backup and it didn't cost us more or extend the job.

The best part and the reason I will forever recommend this group as well as have them back for all my plumbing needs is their incredible follow up. Phil worked with me to identify when the inspector could come out and close the job so we didn't have to make extra phone calls or deal with the city at all.  A few days before the inspection, we found out that the previous owners had kindly left us with an open plumbing permit from a totally different company.  That company told me to just work it out with the inspector and luckily, the inspector said he was willing to tag it onto his already scheduled visit.  Phil showed up early and had already talked to the inspector that day and heard about the other permit.  He set up the house to facilitate the inspector's visit and asked me about the other permit.  He took the time to check out the work and asked great questions to understand the mechanics of the house.  When the inspector showed up, Phil talked him through all his work step-by-step and walked him through the work the other company did!

For all that work, the inspector was maybe in the house for 10 minutes because of Phil's prep work and passion for his job.  He put everything back and was out the door (he spent all this time and attention on our house on a Friday even though he had plans to go out of town with his family- when I found out, I forced him out and promised to do the final touches of clean up myself I was so impressed with his commitment!).  

St. Paul Pipeworks cares about every job they do and the people they help.  Their commitment shows when they send thank you cards and remember you with a card on the holidays.  It seems like a small thing but it sure doesn't make you feel like a number.  Charlie's commitment is best summarized in his statement to us, Plumbing should last longer than any of us so I plan to do my job so well, I won't see you again for this work.  All the more reason that when the rest of the house gets remodeled, Charlie and Phil are the only plumbers I will allow through the front door.

Fair warning: Charlie and Phil may not be the cheapest bid you could get but would you rather save money and have a headache with permits and poor workmanship or spend a little extra with a company that takes great pride in their work and is committed to making your experience as wonderful and stress free as possible?  I am more than willing to spend a little more now and call St Paul Pipeworks first than call them second after the first company screws up and I now have to pay for the work twice!

I called Chris as well as 6 other plumbers on a Sunday and he was the only one who called me back within 10 minutes.   He came within 90 minutes and was extremely thorough.  I felt his prices were fair, especially given it was a weekend.  I would highly recommend him for any plumbing job you need.

Our heater went out. They were able to make the trip from Howard Lake to Maple Lake, diagnose the problem, have the replacement part handy, and get it fixed all within 75 minutes! The price was very reasonable, especially considering this was after 8pm. Thank you!!

This is s five-star company! Service is next to none....nobody offers service like this anymore! Prices were the best out of many estimates. Matt was the ultimate professional! He explains EVERYTHING and is so personable! Honest, reliable, and a great value! Exceeded my expectations from the very first contact, which by the way, was almost immediate. Matt knows everything about softeners and unlike others I had out to my home, didn't try to up-sell or rip me off! He really cares that he is installing the right piece of equipment and want the home owner to understand how it all works without talking over (a lay person). Great to met you Matt. Love Kal's! True purchase 1/21/2020 -water softener and water heater issue analysis

Tyler arrived a little early, which was fine with me.

I showed him the door in question and he went right to work. He was done in less than 30 minutes. The appointment time was set for an hour, and since I don't fix doors, I had no idea if it would take that long.

Tyler is friendly and professional. I'm happy that I went with Hall The Way Done for this job. I've got another door issue that I want addressed in the spring, and Tyler will be first on my list to get the job done.

One of the things I love most, besides the great job, is that I got an appointment very quickly. My schedule is the only reason why it waited until Friday. I like it when I don't have to rearrange my life for a contractor to come out to do work. With Mother Nature dumping a boatload of snow on us, I was set to work from home, anyway.

Tricia and Tyler are top-notch and I'm happy to do business with them. I suspect that you might feel the same way, too, if you give them the opportunity.

I sent out a message on Yelp to many plumbers and Roman the owner of Rescue Sewer and Drian replied immediately.
I had a leaking water heater and a tub faucet handle that was broken and leaking. He was able to come the same day and fix both things minus the leak on the faucet. He replaced my old water heater with a new one and hauled away the old one. The leak on the faucet is my own fault for waiting so long to call a plumber. He will be coming back in a few weeks to address the issue.
He was here for about 5 hours bless his heart!
I would definitely recommend Roman to fix any of your plumbing problems. He's very professional, nice and explains what the issues are and what needs to be done.  Please Support your small business people!!

I would give them zero if I could.charged me 337.50 just for coming out to look at it with no solution . Terrible. Sat in his van to make a few calls and that was it.

I called about replacing my water heater and he was very rude, said he wasn't interested and hung up. Highly do not recommend.

Loved that they showed up when they said they would and called to update me with the time I should expect them. Both Daniel M and Teddy M were masked and came in to access my drain situation. They reviewed the costs with me again and then unclogged my floor drain and ran all the faucets and flushed all the toilets to double check everything was clear after they snaked the  drain. Since this was a pretty straight forward job they also worked on my kitchen sink to help it drain more quickly. Everything was done in less than an hour.

First time reviewer, but this poor service forced my hand. Family is a long time customer of their service plans, however turns out that they can't fix a leaky faucet over four separate visits over a two month period. Finally had to asked them for a referral for a real plumber to fix their mistake, only then were they able to fix the problem. Their technicians then accused us of trying to get the repair for free, we told them no, we will gladly pay, if the faucet is repaired. We do not approve of argumentative employees who take out their anger on the customers just because they have to return to fix a repair.

I have had premium water delivery service at my office for several years now.  I got Chippewa Falls spring water.  I have always liked the taste of the water until recently.  So, I tested the Ph of the water, and it was a Ph of 5.  That is acid....  A Ph of 7 is water, or it should be...   I just cancelled my water service.  Test the Ph of your water.  If you are drinking acid, you are not hydrating your body.  Your killing it.

If I could give them a 0 star rating, I would. This review is coming from an experience from a year ago. I had a tech come out last year around the same time to inspect my AC. I had water that was leaking from somewhere. I forgot the techs name, but he was a nice guy. In the end, he had 3 options for me. I forgot the details of what the options were, but option 3 was to replace my AC unit and furnace ($15,000). He highly recommended that I go with option 3, because the other 2 options will only help for about a year before I run into the same issue. I declined and went with option 1 which cost me about $500. I think he replaced the blower motor or something like that. I also signed up for the peace of mind plan for $8 a month for a year. I could still see some water leaking, but it was much better than before.

Present day, water is leaking again. I decided to try Standard Heating & Air Conditioning. A tech came out on time to work on the issue. After testing, he said my issue was only the drain pipe. It was smaller than what they recommended which was 3/4 inch piping. That water was not draining and was getting clogged. All he did was replaced the drain piping and it only cost me about $125. The tech was amazed that Bonfe never looked at the drain pipe and suggested a new AC unit and furnace.

Lesson learned. Never use Bonfe again for my heating and cooling. I called to cancel my peace of mind plan as well.

Was terrible, from not showing up first day to being late .. He knew I had a home warranty, they were the ones that found him.  He knew the rules.
This process took over a month to get resolved, He finally came out to the house and told me I had 3 leaks under my kitchen sink.  After numerous attempts from myself and the home warranty to get the $$ for fixing the problems he finally came back with a cost of:
$717 for the kitchen faucet (I told him no, I bought one myself and had it installed)
$225.00 garbage disposal
$184.00 old garbage disposal (I could of thrown this away myself after looking at the invoice)
$115.00 piping repair.
The day the problems were corrected he told me to pay bill in full and that he wasn't dealing with the home warranty company and that if I didn't pay him he was charging me an additional $160 per hour. I paid him as I wanted them out of my house.  All this took place while I had the home warranty on the phone explaining to him they would be issuing him a check that very day!  But Jason from Big River Plumbing, didn't care! my after thought were I should of called the police and had them removed from my property.  
Then Jason had the nerve to send me an email thanking me for their business and wished me a 'blessed' day.. Really?!?!?

Save your headaches! this problem took over a month to get resolved.  Don't use them for any projects!!!

Diane
Ellsworth WI

Stay away from this rip off company. They charge you $69 just to come out and give you a bid. The bid was $320 to open up a simple clogged drain. I said that's twice as much as a competitor bid. They have a $99 clean drain on the internet. This is very misleading to say the least. I told them to leave. I was still charged $69 for the damn outrageous bid. I would rate them a zero if I could. I called to complain. They don't care, just move on to the next sucker. STAY AWAY!!!!!

Alan L