Best in Minneapolis MN

Needed some help installing a new trap and drain on the kitchen sink. Creative PVC work was definitely the order of the day.

Communication was awesome - Pat described what he would do, when he would show up, and did a fantastic job. Right on time and everything as described.

Professional, neat, and even hooked up the faucet that was my honey-do item for when we had a sink again!

Fantastic job - highly recommend this husband-and-wife team!

Prompt professional service that went above and beyond. I highly recommend for the quality of work done and the fair pricing.

I called Chris as well as 6 other plumbers on a Sunday and he was the only one who called me back within 10 minutes.   He came within 90 minutes and was extremely thorough.  I felt his prices were fair, especially given it was a weekend.  I would highly recommend him for any plumbing job you need.

Our heater went out. They were able to make the trip from Howard Lake to Maple Lake, diagnose the problem, have the replacement part handy, and get it fixed all within 75 minutes! The price was very reasonable, especially considering this was after 8pm. Thank you!!

This is s five-star company! Service is next to none....nobody offers service like this anymore! Prices were the best out of many estimates. Matt was the ultimate professional! He explains EVERYTHING and is so personable! Honest, reliable, and a great value! Exceeded my expectations from the very first contact, which by the way, was almost immediate. Matt knows everything about softeners and unlike others I had out to my home, didn't try to up-sell or rip me off! He really cares that he is installing the right piece of equipment and want the home owner to understand how it all works without talking over (a lay person). Great to met you Matt. Love Kal's! True purchase 1/21/2020 -water softener and water heater issue analysis

Tyler arrived a little early, which was fine with me.

I showed him the door in question and he went right to work. He was done in less than 30 minutes. The appointment time was set for an hour, and since I don't fix doors, I had no idea if it would take that long.

Tyler is friendly and professional. I'm happy that I went with Hall The Way Done for this job. I've got another door issue that I want addressed in the spring, and Tyler will be first on my list to get the job done.

One of the things I love most, besides the great job, is that I got an appointment very quickly. My schedule is the only reason why it waited until Friday. I like it when I don't have to rearrange my life for a contractor to come out to do work. With Mother Nature dumping a boatload of snow on us, I was set to work from home, anyway.

Tricia and Tyler are top-notch and I'm happy to do business with them. I suspect that you might feel the same way, too, if you give them the opportunity.

Very impressed with how fast I was able to get help. The quality of service was also great. I love supporting small, local businesses and it feels great that I now have a go-to plumber! My garbage disposal was leaking all over and I was able to get help fast.

Mark came out to my place in North Branch that I'd recently bought and completely set up a new bathroom I'd added in the basement.  I couldn't have been more happy with the quality of his work or the personal integrity that he clearly displayed while in our home.  He's my go-to plumber for as long as I live yet when it comes to any kind of plumbing work needs that may come up.  Such a good & kind man who, because of his years of experience, can do it all & provide professional guidance if needed.

I called about replacing my water heater and he was very rude, said he wasn't interested and hung up. Highly do not recommend.

We live by Minnehaha Creek in a 77 year old house. A couple of days ago our basement started flooding from groundwater after torrential rain during flash flood alerts. The drain was working slowly, but then got clogged with debris and the utility area ended up with about 6 inches of standing water. The water seeped into the finished area and the carpet is toast.

I first called RR and couldn't get a bit of information from them regarding price. I called twice. The wait time was 3-6 hours and I scheduled for that. Then I looked at more reviews and from what I had read from irate clients, it looked like it would be a minimum of $249. Since there was no charge for a service call I kept the appointment, but decided to call someone else. I got an immediate response from my text to Augie's and he said it would be late afternoon and would call when he had a better time frame.

RR came out and from across the room quoted $249. Shocker! I asked why they couldn't tell me that on the phone given that they had the exact same info (my account of the situation) as he and he gave the same reply the phone operators had. We quote by the job and we have to assess onsite. Again, he gave me a quote from across the room. I'm sorry they wasted a trip, but... If I hadn't already called Augie's I probably would have paid it since I wouldn't have known when someone else could come out.

From Augie's website, it looked like it would be $155. About an hour and a half before he came, we had gotten a sump pump and it was working, but not very fast due to limitation of our hose. Augie came in, got straight to work and the water rushed out very rapidly. I took the sump pump to our neighbor and Augie was gone by the time I got back. I, somewhat cautiously, asked my husband how much it had cost. It was $102. $99 for the clean out and $3 for a part. Apparently the charge was for a typical drain.

Wow!! His number is going on the fridge.

I just wish that, given the age of our house, we had done a preventative clean out before the rain. It might have saved the carpet.

First time reviewer, but this poor service forced my hand. Family is a long time customer of their service plans, however turns out that they can't fix a leaky faucet over four separate visits over a two month period. Finally had to asked them for a referral for a real plumber to fix their mistake, only then were they able to fix the problem. Their technicians then accused us of trying to get the repair for free, we told them no, we will gladly pay, if the faucet is repaired. We do not approve of argumentative employees who take out their anger on the customers just because they have to return to fix a repair.

Let me just say that if you are looking for water service for your home or office, look no further than Premium Waters in Northeast Minneapolis!  

I called their main office line looking for general information, and DJ was in my office, talking with me in person within half an hour.  Fantastic pricing on water and the cooler rental, and I love doing business with local companies.  Give them a call!

I called Bonfe on a Sunday morning when our main drain backed up and flooded half our basement.

They said they'd be out that day, and then called us later and pushed us to Monday. When they came on Monday, the technician wasn't able to do the job/clear the drain because he didn't have the right blade. (Who shows up with the wrong equipment?) So then he said we needed an intensive cleaning because it needed this special blade and said he couldn't fit us in until two days later, and we couldn't use the shower, bathroom, nothing. AND the cost of the intensive cleaning was $2K.

The next day, desperate and running up to the grocery store to use their restroom, I called a local guy to see if he could fit us in. He could, came and cleared the drain, and it cost $200. I told him about the quote from Bonfe and he said the big-box plumbers do this all the time. Over charge for people who are in a bind, use smaller blades than the size of the pipe so tree roots grow back quicker and you have to call them back more frequently.

So shady. Do not use them. Stay away.

Was terrible, from not showing up first day to being late .. He knew I had a home warranty, they were the ones that found him.  He knew the rules.
This process took over a month to get resolved, He finally came out to the house and told me I had 3 leaks under my kitchen sink.  After numerous attempts from myself and the home warranty to get the $$ for fixing the problems he finally came back with a cost of:
$717 for the kitchen faucet (I told him no, I bought one myself and had it installed)
$225.00 garbage disposal
$184.00 old garbage disposal (I could of thrown this away myself after looking at the invoice)
$115.00 piping repair.
The day the problems were corrected he told me to pay bill in full and that he wasn't dealing with the home warranty company and that if I didn't pay him he was charging me an additional $160 per hour. I paid him as I wanted them out of my house.  All this took place while I had the home warranty on the phone explaining to him they would be issuing him a check that very day!  But Jason from Big River Plumbing, didn't care! my after thought were I should of called the police and had them removed from my property.  
Then Jason had the nerve to send me an email thanking me for their business and wished me a 'blessed' day.. Really?!?!?

Save your headaches! this problem took over a month to get resolved.  Don't use them for any projects!!!

Diane
Ellsworth WI

They are crooks, stay away!!!!!
Them look at my AC that was not working. They told me that I needed a new compressor ($4150), fan motor ($1050), and capacitor ($450).  I looked up just the parts prices online. Compressor ($1200), fan motor ($250), and capacitor ($42).   I thought the markup was insane so I had another company give me a second opinion. I showed the service tech that came out everything that deans had quoted me and all the pictures and documents that deans sent me. The tech went through the whole system and at the end he installed a new capacitor and washed my condenser. Now my AC is working perfectly. I was charged $50 for the capacitor and $350 for the labor.  $400   vs  $5600. BTW my AC is only 7 years old.