Best in Louisville KY

I recently used Shawn Frye Plumbing for my bathroom remodel. They were so nice to deal with from my first call. Shawn and his guys are polite, on time, do good work at a reasonable price. Also very considerate of your home, taking off their shoes when entering.  
When we'd have to wait for me to have something else installed before they could finish the plumbing work, they always came back promptly. Didn't leave me waiting for weeks. When there was a little problem, Shawn came back and fixed it the next day!! The ladies on the phone are awesome too, always kept me informed what time they would be here.
They all made what can be a very stressful process much easier.
Shawn Frye will be my go to plumber from now on. HIGHLY RECOMMEND!!

Donna Williams

As a property manager I am constantly using services such as this. Hornback Plumbing usually responds that day without delay, which is a huge bonus. But, when I had them come out to the same property three or four times the problem kept returning. Instead of actually finding the root of the problem they put a bandaid on it. Problem returns and they get to charge us again. When I asked why none of their technicians checked the actual drain pipes below the building they gave a run around answer, we work on rentals all the time and it's rarely more than a stopped up toilet.  Two stars purely for response time.

Had Andrew out today to install a new faucet on my sink in the basement. He brought his apprentice with him and let him do the install. He did a terrific job and everything works just fine. We set up an appointment for another job to do next week where he will install a new water faucet for the outside of our house. It will give us water to the backyard that we really need for all our plants. If you need any plumbing work I recommend Backup. They are on time, clean up and give you very good service.

Scheduled a day and time for crew to fix a minor issue and after several hours of waiting beyond the scheduled appointment time, I called and was assured crew would come after a certain part arrived...they never showed nor has anyone reached out to schedule another appointment let alone offer any type of explanation, not that I need apologies or explanations, just show up when you're supposed to. I guess I'm old fashioned but once you commit to doing a job, the honorable and right thing to do is see it through and this company did not do that, not even a call to reschedule.  A disappointing experience overall.

They came out the same day I called and cleared a drain that the kids over at Austin Bryan Plumbing charged me $240 to clear and couldn't. I highly recommend for drain cleaning.

So we were
looking for a good Plumber to do some work at the Plaza of Saint James Court and we called 3 suggestions: BC Plumbing, Tony's Plumbing, and Plumb Right.

Here's the outcome: BC plumbing called back the next day and was quite snippy and sarcastic on the phone. Pretty much told us they don't give estimates unless they were big jobs. When asked for a ballpark amount, the guy goes about $600.

Tony's plumbing called back less than an hour from when I left a message at about 6pm in the evening. He was extremely nice and estimated it would be about $325. He was so nice and said call me when you're ready as I said I had a couple of other estimates I had to get.

Plumb Right: left a message where they said they would call us within 24-hours. They never did.

Guess who we are going with? Tony's Plumbing. We are going to make them our go to plumber for the Plaza. Hope this helps others. First impressions count and attitude is everything!

We've used Onsite Plumbing on a couple of occasions with good results.  

This morning, Zach, used their pipe camera to scope-out my sanitary main from the house to the street.  It's an expensive service, but I haven't found a local plumber with this type of equipment.  I now know exactly what's going on with the sewer line.  No guessing.  Money well spent.

I like that their workers put on shoe covers before entering the house.  I've found them to be courteous and respectful.  They're neat and clean-up when they leave.

It's tough to source dependable and competent service-providers for homeowners.  Onsite Plumbing is a solid choice in my opinion.  I recommend them based upon my personal experience.

My home warranty company sent this company out and after reading the reviews I was a little worried but they were great. I sent in my service request on a Sunday and was contacted the next day which was a holiday, Labor Day, and was scheduled for two days later. Jessie and Red came out and fixed the problem in no time. They were friendly and efficient.

Connected with PlumbRight via my home warranty service. I will applaud them for responsiveness as they were in touch right away and visited shortly thereafter. Our issue was simple and they didn't try to over complicate and tack on a bunch of useless repairs. To date, their minor tweaks to a finicky sink faucet have held up and would probably call them again in a pinch.

I hoped this business relationship would be a great long term investment and asked them if they could take on bigger projects for me, after doing some small plumbing tasks and handyman fixes that were acceptable.
The final proposed project was replacing cellar doors.
My first mistake was paying for materials to be ordered that they ordered. It took 2 MONTHS to learn that the shipping of the doors has issues when the company they told me they ordered from's website stated 3-5 day delivery with SAIA delivery. Not Amazon. Then they told me that Amazon's driver lost/stole the parts and was fired because of it and they would be getting a refund and then refund me when they got it. I waited for that for 2 MONTHS MORE and then got nasty speech from the owner's wife when asked about the refund of my money. I hired someone in the mean time to fabricate and build the same cellar doors for a similar price and had it done before they ever got back to me about not giving me a refund.
I am very disappointed that I was spoken to like I was stealing from them and causing all kinds of problems when they owed me the money to make it right months ago. I will not use nor refer this company to anyone anymore.