Best in Louisville KY

Super fast, friendly and cheap. Quoted $900 less for a new heater to be installed. Showed up the next day and got rid of the old one.

Professional and reliable.  Brian showed up on time, evaluated my situation and gave me a prompt estimate.  The job ended being a bit harder to get done - but Brian stuck with it and got it done for the amount quoted!    He was informative and took the time to explain to me what he was doing and a little plumbing 101.

Highly satisfied!

Had an outrageous estimate for a complete overhaul of my shower. Went to plumbers supply just to see if they had whats considered an obsolete part for my older fixture and they did, and the kind man gave it to me for free since no one sells them anymore. He showed me how to repair it and everything. With his expertise (and a lot of patience) i saved $785. These guys truely are there to HELP people. Cant give them a high enough rating!!!

Do not waste your time or money . Showed up, spent 30mins trying to clear a blocked drain and were unable to do the job they specializing in. Charged $265 for a job not completed, total rip off! Called another plumber who cleared the drain in 15mins

Needing a plumber for a stopped up double kitchen sink, I combed the reviews, called people, etc.  Its so hard to find reliable, trust worthy people.  I called St. Matthew's Plumbing and heard from them first thing in the morning.  I spoke with Dan (the owner) and he said he could have someone out between 4 and 6. Yeah!  I lucked out because the service man was able to arrive earlier.  Kieran showed up and we discussed what was going on, he checked in the cellar to see what kind of pipes were used.  We discussed pricing and what he thought was the issue.  A little over an hour later he was cleaning up and the water was flowing through the drains.  I was very impressed with the company (small local owned) overall.  If I have any plumbing issues down the road I will definitely call St. Matthew's Plumbing.  I feel they are reliable with a lot of years experience and didn't try to oversell or overprice me.  I'm extremely happy with the work and the professionalism of everyone I dealt with.

We called Blackburn Davis to help install a smart toilet, upon arrival the two men stated they had never installed a toilet like that and did not like fancy toilets, they spent over an hour on the telephone (mostly on hold) with the manufacturer. I was eventually handed the phone to explain the issue and was told parts were missing.  Granted missing parts were not Blackburns' fault and ultimately the toilet was sent back and replaced and we installed it personally (all handled by ourselves, not them).  However, we were charged $220.00 for a phone call (I did most of the explaining).  I called owner/manager and was told the charge was the charge and it did not matter if they did anything; the meer fact they were dispatched was the reasoning.  I offered half the service charge as a consult/estimate a very average charge for other services but was told it was unacceptable.  We will NEVER use them again and will not recommend them either.

Although the technicians were friendly and seemed knowledgeable, as it turns out I paid $1,023 for parts that were unnecessary.  The 1st technician came out to service my a/c unit.  He said I needed 2 parts and freon.  Within 3 days of the visit the a/c unit started making the same noises again.  Drexler sent a 2nd agent over who told me the parts were unnecessary and I needed a new unit.  The only way I'd get my money back is if I bought a new a/c unit and a new furnace.  Their prices were outrageous.  I'm a single mother on limited income and feel as though I've been taken advantage of.  After speaking with a manager they were not willing to refund me my money.  They only option they gave me was to buy from them and deduct $1,023 off the price. That's no deal in my opinion.

This morning, a McVey truck blew through a red light at Rudy Ln and Brownsboro Rd. It hadn't just turned red -- there were 2 cars already in the intersection turning past the truck's lane. Fortunately, no wreck occurred. I called the company to let them know about the behavior of one of their drivers. The person responded, OK? When I suggested his firm might want to see who it was and be cautious about their drivers, he said, Thank you for the call, and hung up. Despicable.