Best in Louisville KY

This company performed a repair for me about 3-4 weeks ago and I found them to do satisfactory work. However, I am disappointed that they mark up their supplies SO MUCH. For instance, I needed a ten foot 1-1/2 inch PVC pipe which a retail customer could purchase for $7.00 at Lowe's, but likely this plumbing company can buy it for less. This company marked this item up OVER 600 PERCENT of what I could purchase it for, to FIFTY DOLLARS! I would expect a modest markup, maybe 25%, when I am also paying for a service call ($50) AND labor ($90 per hour for one person or understandably more for two persons). Maybe this high percentage markup is common in the plumbing industry but I am not happy about it and I will need to try a different plumbing company next time. I felt this company was NOT A-OK and deserved 2.5 stars instead of 3. But I felt that a 2 rating would be unfair to them. Hopefully this review will convince them to reduce their markup percentages and help make them a better company. Thank you.

Our water softener unit malfunctioned and needed to be replaced. We called and scheduled an appointment the very next day to have a new one installed. Was prompt, extremely courteous and did a great job with the new install. would highly recommend for anyone looking for a plumber!

Very honest and dependable. He stays on the job until it's done. He likes people, willing to answer questions. Would call him back in a minute

Good, professional service.  They arrived exactly when they said they would, and were neat and efficient at resolving my issue.

I got away for just under $200, which seemed reasonable for about 2 hours of work for Jim and his partner, and identified and repaired a fairly serious leak from my condo to the unit below me.

I would call them again if I had a plumbing problem.  Alas, feminist Sarah had to withhold the 5th star for the suggestion that I get my Dad or boyfriend to help me repair a caulk seam.

United Plumbing is the company I call when I need plumbing services.  Every couple of years my tree roots clog my drains.  They are quick to schedule and arrive on time or sooner to fix my issue.  Techs are very pleasant and efficient.  I've had several plumbing companies through Home Serve and other appliance coverage companies, which is how I became a customer of United Plumbing.  I'm always happy when United Plumbing is dispatched and if the issue isn't covered, then I would call them myself.  Thank you so much!

What a nightmare using this company, hired them to fix a clogged toilet, which they tried to snake and ended up using a snake on the main line in my basement, charged me $437.00 and tried to up sell me on replacing my pipes for $4,400. Never used a camera in my pipes either. The technician never wore shoe covers in my home and when he cleaned out the pipe he didn't put anything underneath it on my floor and also had shit, literally on my baseboards in the bathroom and it gets better, upon leaving my home he apparently dumped the waste from my pipe in his shop vac onto my grass in my front yard , pretty sure that's a biohazard. Left a message with the company and had to repeatedly keep calling them about sending donn my robe out to clean it up the waste. Never spoke with A general manager and nothing was taken off my bill and they also did not recaulk my toilet seal like the invoice indicates they did.! The worst customer service, quality of work and overpricing I have yet to experience in my life with a plumber.

New AO Smith water heater 12/04/2019 crushed on install. and turned up since new and NO longer hot.
year old +13 days!

I will give credit where credit is due.  I now have a 1 year service contract which I had to buy to avoid the service call, the free service call coupon is worthless. In the end a 10 minute repair that I  diagnosed and cut the access in the wall for which i found out after could have fixed for $40 by going to Lowes cost me $478.00.  Jarboes did show up promptly and fixed it but it cost me. Knowledge is priceless.