B C Plumbing Company

They responded immediately. Even came early!
Don was polite, wore a mask and gloves.
He didn't try to upsell me and fast efficient and honest!

We have used BC plumbing several times.  They have always shown up when promised.  The repairs are reasonable and the estimate spot on.

Terrible customer service. Owner only cares about money not but taking care of his customers. Office staff is ride and learned it from the owner.

So we were
looking for a good Plumber to do some work at the Plaza of Saint James Court and we called 3 suggestions: BC Plumbing, Tony's Plumbing, and Plumb Right.

Here's the outcome: BC plumbing called back the next day and was quite snippy and sarcastic on the phone. Pretty much told us they don't give estimates unless they were big jobs. When asked for a ballpark amount, the guy goes about $600.

Tony's plumbing called back less than an hour from when I left a message at about 6pm in the evening. He was extremely nice and estimated it would be about $325. He was so nice and said call me when you're ready as I said I had a couple of other estimates I had to get.

Plumb Right: left a message where they said they would call us within 24-hours. They never did.

Guess who we are going with? Tony's Plumbing. We are going to make them our go to plumber for the Plaza. Hope this helps others. First impressions count and attitude is everything!

B C Plumbing has come to the rescue once again.  I have had an outside leaking faucet for sometime now.  BC Plumbing responded immediately and Billy Ray arrived as promised at 8am this morning.  He assessed the problem and made the necessary repairs. My faucet is no longer leaking and working as it should.  I appreciate the courteous service and prompt attention I always receive from BC Plumbing.  I definitely highly recommend them.

I very much appreciated BC's honesty and competitive pricing. Their work quality met my engineer husband's meticulously high standards.  I definitely recommend them.

My husband found this company through Google search. He was impressed by their website and mention of local awards. It took a few days to hear back from them (unfortunately common in this industry) ... but here's the kicker! They visited us prior to the July 4th holiday and we still haven't gotten a quote from them. In fact, when my husband called them to follow-up, the rep didn't even remember coming to our house. Unbelievable!

Not reliable.

The plumber had literally been drinking and left the job unfinished with a loose toilet resulting in more water damage.

BC plumbing made no effort to resolve the issue and claimed I should pay $700 for an incomplete toilet wax ring replacement......

We have used BC plumbing for years. They are reliable, and usually get out to fix the problem the same day. Their prices are reasonable and I think they're fair and honest. I would highly recommend them.