Best Emergency Services in Indianapolis IN

We came home from dinner out and found that our sump pump had died and the basement was slowly flooding.  I called Seriously 24-7 and they sent out Andrew Miller who came right over from another job.  He was very understanding of the situation, explained all the options and once I choose, he got right to work.  One of the best workmen I have ever dealt with, especially considering the late hour.  I will definitely be calling them again for my next plumbing needs.

Two days to get a mini-split expert to our location, diagnosed a problem repair using guesswork. Quoted $500+ dollars for a warranty repair that covered parts. Time and materials is what is expected, they charge for knowledge, which was more guesswork that diagnosis.

Called at 3:30 came right away. Quoted over the phone and did not try to sell us on a program.
Friendly clean cut staff.
We had a long running issue with our main line that turned out to be a ATT cable through the line. They took pictures and had us up and running. No need for us to be present for the work to be done.
Hope we never need them again but they are who I'll call.

I don't understand what happened to this company. I have used them for preventative maintenance and they were fine. I used them again about 4 months ago to install a new water heater and do some modifications to my furnace air handling system in the house I had just purchased and they did that just fine. So when my furnace stopped working today (about 4:15am Saturday morning, 35 degrees outside) I called them again. Their website says they have 24/7 emergency service. The answering service told me nobody would call till normal business hours which I took to mean Monday through Friday 8am to 5pm. I reminded them that their website says they offer 24/7 emergency service so they said they would make a note that this was an emergency. No technician called so I called back 50 minutes later. It took the answering service almost 7 minutes to even answer my call. Told them no one had called and they said they would update the message but still didn't say anyone would call. Waited 15 minutes. No technician called. Finally called the owners cell phone number which I had from when he came out to bid the air handler modification. It's now been 2.5 hours and neither the owner or any technician has called. If they aren't going to do after hours emergency service then they should update their website.
UPDATE: Evidently the reason the repair technician didn't call was because the after hours phone answering service failed completely to do their job. The owner returned my call at 7:42 this morning to say he is personally contacting the technician who is on call. Technician called me 10 minutes later and said he would be there in about 75 minutes. Technician arrived when he said he would and after a brief inspection determined what was wrong. He had to leave and pick up a new part from a supply house. Upon his return he quickly installed the part which fixed the problem and my furnace is back up and running. I am thankful they were able to get this taken care of because I definitely didn't want to look for a new heating and cooling company.

We have had lots of plumbing issues in our older house. Steve and crew have been great at fixing our problems and we will not use anyone else.

I've never received such poor service. Besides the faucet dripping after a supposedly new one was installed, the owner then insisting it's normal and they'll charge me another $49 to come out again if he thinks nothing is wrong, today I noticed numerous scratches in the wood laminate flooring in front of the rug in front of the sink. I don't know what they did but clearly you can't trust these guys in your home. They could've easily put something down to protect the floor. They clearly don't care or only give good service to certain people. They only offer a 30 day guarantee on their own work but tell me delta offers a lifetime warranty on the faucet. Conveniently they took the box the faucet came in and any warranty information with them. The receipt they sent shows only one price for everything, $359. No company accepts that as proof of purchase. They were here for 30 minutes and only did damage

I woke up to a laundry room emergency - a large puddle of water overflowing onto the hardwood floors into the hallway.
I called several plumbing companies, and Maxwell & Sons was the first to return my call.
Mike and his assistant were at my house in about an hour, diagnosed the problem, and replaced the faulty water heater at a reasonable pice. I would highly recommend their services for anyone with plumbing services needs.

Mark was GREAT to work with. I called after hours, he picked up right away and after explaining the problem with my water heater he was able to get to the problem right away. He even sent me a picture of what the issue was and explained what had to be done to get it fixed.  One of the nicest and most pleasant experiences I have had. He is honest and upfront! I HIGHLY recommend him.

Literally owe them big time! We had no water on Christmas- until A-Team came and saved the day! Literally felt like they should have had superhero capes on! It was Christmas! I felt horrible that they were missing time from their family. They came and fixed our busted pipe so that we could have water! Not being able to flush toilets and wash hands on Christmas was brutal- so we are very thankful to everyone who was involved. From our family to yours, Thanks a ton!!!!

Our house has an area where the laundry and the kitchen drains meet before heading into the main.  With the grease from the kitchen and the lint from laundry when clogs form they are bad.  Within 20 minutes our drain was running and it was under what other companies had quoted us.  He even told me about a future problem that was starting from a neighbors tree.    Professional with a great sense of humor they made the whole situation just a little less painful.  Thanks guys.

Love Precision Leak Detection for their accuracy!  They came out the day we called, found the leak, marked the spot.  We Highly Recommend Precision Leak Detection!

I am very impressed with Hope Plumbing!  I had a recent experience that was very positive!

I live in an older home in the area that has cast iron pipes that tend to clog and back up from time to time.  After recent failed attempts to unclog it ourselves, I was on the search for a plumber!

While looking around on Yelp, Hope Plumbing caught my eye because of their ratings and specialty area of older homes.  I took a chance and messaged them on Yelp; it claimed that they get back to you in 2 hours, so I thought it was worth a shot!

Within minutes of sending my message, I got a very friendly reply from Hope.  The person on the other end was so helpful and willing to set things up for me completely through Yelp messaging.  The only downside to this was that the homeowner has to be the one to make and confirm the appointment; this is the case at every other company we have hired, as well, so it was expected.  They did save the established appointment, though, just needing a simple confirmation via phone call from the owner.  Nonetheless, this is something to keep in mind if you rent.

The actual service they provided was great, as well.  My shower has never drained better than it does after having them come clear it!

TIP: I would highly suggest checking out their website because there are coupons available  (particularly a $50 off a service of $200 or more!!!).  Note that they also have a $150 voucher available on Yelp for only $100.  Great offers and deals!!!

The last, and probably most impressive thing about this company, is the text message they send you about their employee who will be coming.  We received a text message with a photo head shot of the plumber who was assigned to our case with a message sharing fun facts about him (where he is from, what he enjoys, when he will be there, etc.).  I have interacted with a number of plumbing services and have never seen this done! - I loved this, though; it gave me peace of mind knowing who I was inviting into my home.

Amazing! Prompt service (arrived that day)! Very fair and didn't charge us for the visit after nothing ended up being wrong or in need of repair! Will be using them in the future and recommend him to our family and friends!

Thank you Godby for coming out in an emergency call. I had no air conditioning and my 90 year old mother coming to my house. Adam fixed the problem in a very professional manner. A big, big thank you to Stephanie for her patience and calmness. You told me you would see it through and you did. Thank you.

Best service company I've used! Always extremely friendly, and go over and beyond. I've used them multiple times now and have had the best technicians come and take care of servicing and issues; and they do a great job of walking me through any potential issues and/or fixes for the current issue at hand. Highly recommend!!

Wanted to make sure the AC was good before I bought the house, so I called Johnson Heating and Cooling to check the AC out. Technician said it was in great shape. Moved in a couple of weeks later it has froze up three times. Called to see if they would look at it, since the technician said it was great when it wasn't. They want to charge me to look at it. I could have got credit toward the house for the AC, now im out who knows how much.

Steve offered me a replacement for my Mitsubishi mini-split AC/Heat for an upstairs. Set a date and time and Dylan and Jacob the technicians, were prompt, clean and did an excellent job installing.

I would highly recommend Summer's for any plumbing repairs. Jason came to my home when my water heater was in need of replacement. He replaced the unit quickly and efficiently. He was extremely professional and more than willing to answer any and all questions I had. Super nice guy; I would definitely call him again for help!

I had a great experience with Kevin - communication, and problem resolution both exceeded my expectation. Not only was he able to remedy the issue I had but also fix another issue while he was at my property.

Would definitely use them again. Thanks for your thorough explanation Kevin!