Best Gas Line Services in Indianapolis IN

Professional, prompt, great prices and very friendly and explained everything. Do hire them they are that good

Mike

They arrived in masks for COVID, which was important to me. Excellent work, very polite and professional. Work done in a timely manner. They are now the company that I will call for all of my plumbing needs.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Jim was very knowledgeable and honest.  Great customer service and professionalism.  Will definitely use Hope again.

Mark was outstanding! He was very helpful and explained the process in depth so that I understood everything he did. He was very professional, skilled and efficient. I appreciated his time and efforts in fixing my gas leak.

Great communication (texts confirming appointment time and when plumber was on the way), on time (or even early! - called first to confirm availability), professional demeanor, gave options to repair and/or replace, left repair area clean. Plus - we're back to taking hot showers again! Very satisfied!

i sooooooooo wish i could make this a no star review.    we had chapman install our payne ac unit and compressor in 2018.
the install not only took 13 hours the first day the service manager **chris had to come out the second day to fix something i made sure they we're 100% aware of before they started and did incorrectly.  well we are now a year and a half out from install and  outside our service warrenty  still having the same problem and looking at paying for labor that should have been fixed previously.  the home is a  1600 sq foot home yet the ac cannot get the house below 78 when above 90 out.  

i cannot say enough horrible things about how condescending most of the office employees & managers have been especially shirley & chris.......  

maybe i should send this write up to the colts so they can think about who the have represent them....

stay away from this company!!

Watch out for the additional charges. He added $40 worth of parts that he never told me about until he was done. His prices I feel are inflated. I paid $335 to have a $75 sink faucet replaced.

He waited 81 days to deposit my check.  In that time I had to get a new checking account. I didn't close out my account until more than 30 days since the last interaction was posted, but I didn't validated all checks had been paid out. To be honest I right maybe 3 checks a year so I didn't think about it.  I would think a entrepreneur would want to get paid and wouldn't sit on a check for 81 days.

When my check was returned I immediately paid him, but he was adamant that it was all my fault and I had to pay his returned check fee. My mistake was an honest one and I paid my debt. He wouldn't budge on his returned check fee.

Update...for the record I paid the return check fee and PayPal fee. It was you that offered to return those fees after a long morning of debating

This plumbing service came out to my home with a 1 day notice of calling them. I had a water meter pit that needed maintenance. After receiving 4 quotes from other plumbing services, they gave me by far the BEST deal! It was so reasonable that it was unbelievable.

The customer service via phone and in person was awesome. This company was not like the other big name companies. They were very personable and wanted to actually help out instead of having an objective of sucking your pockets dry.

I can't believe that I was not referred to them by anyone locally because they were a godsend. I will from now on use them as my plumbing service with no questions asked.

Everyone from Joedy (whom I spoke with over the phone) to Jason (the guy who came out to do the work) was AWESOME!

Feel free to message me if you have any questions or need a reference.

Plumbing Paramedics performed an inspection on our plumbing after the rebuild of our new Old Town Design Group house which flooded due to an installation error by their contractor, BRS Mechanical (BR Schroeder and Sons).

Plumbing Paramedics were extremely professional and thorough and they explained everything in a way that was easy to understand. They also noticed that a flush valve had never been installed on our tankless water heater. Plumbing paramedics returned later and installed a flush valve and flushed our system for a great deal. I am grateful for their honest and quality work.

I called in the afternoon today for a clogged drain, they were here within 30 minutes, and it was fixed 30 minutes after that.
The plumber was nice, the job was neat and the price was right. $80.

Great service every time they come to service our furnace and AC!

These guys did a fantastic job with our water heater and water softener installation.  Very knowledgeable and gave sound advice.

I had 2 locations that I needed looked at. I told the person on the phone which one to arrive at first. They went to the wrong one. I was quoted for a job and the price was over double what any other contractor has since quoted me. lastly i had them do a smaller job at the second location. They didn't look for the problem at all and just immediately started getting to work (The problem was not solved). I would avoid them if possible.

Amazing experience with David. He was extremely knowledgable about the codes and what equipment to get. He stepped in an corrected a basement sink and pump installation. While it was frustrating to be in the situation, I felt assured that David wasn't going to take advantage or take any short cuts while fixes someone else's mistakes. He communicated very well- he gave me updates on when he'd arrive for both the quote and the work. He was very professional, wore booties around the house, cleaned up all the messes from the installation and ensured we were 100% happy before leaving. He also gave a range of options for the repair/replacement; ie fix the current leak, fix the worst part vs total replacement. In addition, he let us know his work is guaranteed and to call if there are any issues.

Again, to be in a situation where someone you hired did not do the job they were supposed to, it is very frustrating and you feel very taken advantage of. David came in and completely reversed the situation and gave us a ton of advice for next steps. It was great to work with him! We will be sure to use him for all our future plumbing needs!

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

So I originally left a review two months ago in regards to a specific tech Shaun and have very rude, disrespected and racist he treated me and handled himself.  I even mentioned how the other tech that was with him was very professional, respectful and handled himself wonderful.  I even called in to speak with someone about the matter before leaving a review on here, Google and the company.  Everything that I expressed was exactly what happened.  I was not upset at the company but the tech Shaun.  I even thought that leaving the reviews the company would contact me to resolve the issues.  Well that is not what happened at all.  They actually told my boss that I left all these reviews and that reviews like that hurt their business.  Well if something hurts your business and that is not how your company handles themselves then you would resolve the issue and even issue an apology.  Not what happened at all.  This company actually made it as if how I was treated by a tech that works for their company was nothing and I should not have left a review.  Not okay at all!!  I was treated how I was by your tech and no one in two months reached out to resolve the issue.  Not even when I asked the woman who I spoke with on the phone personally for some to contact.  I am not a child but a grown African American woman how demands respect and to be handled in a professional manner.  So at this point this company has now dug another hole for themselves instead of handling the issue at hand the appropriate way.  Do not ever go to someone else to tell on me as if your have that right.  Your tech was inappropriate, out of line, rude, disrespectful, unprofessional and racist to me.  Not my problem but his. If you chose to not deal with it then you are part of the problem also.

Super professional service from Aaron who took care of my Geothermal issue.  He dug in and found the real problems instead of trying to sell me a new unit which another repair company was trying to do.  Saved me a ton of money.  Signed up for their maintenance plan.  Highly recommended.

I have nothing against the work the plumbers did but the way they conducted business. I was quoted 150 an hour and was told the job might take a few hours. That is fine and all. I paid the bill which they did not go over with me to explain the break down of what I was being charged. I looked over the breakdown of bill they emailed me the next day due to working night shift. I was charged over 200 an hour for 3hour which they were only there for two hours. I called and they acknowledged they lied about their time and refunded for the extra hour. Also surprise they charge 155 an hour per plumber which was never mentioned when I got the quote for the work. I feel the company should have been transparent and up front and honest about how they charge not after the work is done. That was the whole point in getting the quote so I as a single person could prepare for the very large bill. I would never go to them again for any plumbing issues due the dishonesty!