Best Plumbing Services in Houston TX

In December 2019, I called Wedgeworth for a water pressure problem.  James believed the problem was with the water meter and recommended I call the city to replace the meter.  I appreciate that he tried to save me money by blaming the meter before suggesting a plumbing repair, however I spent over two months dealing with the City about changing the meter.  Meanwhile, other plumbers said the pipe riser leading to the house needed to be replaced.  In the middle of arguing with the City about the meter, I asked James to replace the pipe riser. This immediately restored my water pressure.  I initially posted a 5 star review for this job, mainly because James asked me to post a review, and he seems sincere and honest and ultimately did a good job replacing the pipe and the main shutoff valve.
Then, this January I called Wedgeworth about leaky faucets in my shower. It wasn't a particularly bad leak, but the tile floor was constantly damp, making the grout mildew.  James replaced both faucets without going into the access panel.  From the beginning, the faucets were extremely stiff, my needing both hands to turn them on and off.  I assumed they would loosen after they'd been used, but that didn't happen. Then, I noticed the shower floor was still damp, and after a couple months, the leak became worse, so I called Wedgeworth and they sent James to assess the problem.  He told me they would need to replace the separate hot and cold faucets with a single faucet unit, and that would cost about $700.  When I asked if the $272 I already paid could be applied toward that job, he said they could discount it by 5%, but he would need to ask his boss if they could give a larger discount and he would get back to me in a day or two.  When I didn't hear from James, I phoned the office and left a message for Sean (the owner), to call me because I had a question.  Sean didn't return my call, so after a week I sent him an email asking for his opinion on the faucet problem.  He never did get in touch with me, so I called a couple other plumbers as well as my handyman for their opinions.  They all agreed that changing the faucets, without also changing the compatible valves, wouldn't fix the problem.  My 70 year old handyman was confident he could do it, so he replaced the faucets and valves with Pfister hardware, which carries a lifetime warranty. Now, though I needed to pay twice for the same job, I finally have a dry shower floor and new faucets which work perfectly.  Needless to say, I'll never call Wedgeworth Plumbing again.

If I could give more than 5 stars, I would. Had minor issues since the winter freeze and received a ridiculous quote from John Moore. Saw the great reviews and decided to give them a call. Arranged an ACTUAL appointment time (no window). They came on time, were completely honest and professional. Fixed the issue in a short amount of time for a very reasonable price. Anytime we need anything in the future, we will call Acosta.

They came Saturday because I had no hot water. They inspected and said it was a part to be replaced. Ended up not being that and needing a water heater. They sourced the water heater in a day and installed it. Austin kept me abreast of what was happening and was very thorough.

I have used this company twice.  The first time was for a leaking pipe in the ceiling. I was not here when they came, but my son said everything went fine .  This past week, I had some serious plumbing issues.  Big problems .  Well, Aaron and Alfonso have been working with me since last week.  They were professional, respectful, timely and tidy.  As a single woman, I sometimes feel scammed by service companies.  To the point that I often wear a fake wedding ring when they come to give estimates.  Well, I couldn't find my fake ring but I never felt taken advantage of by Plumbco.  I think great work should be recognized.  If I had had cash on me, I would have given my guys a tip (but, who has cash these days?!?!). It's comforting to know I have a new plumbing company.

They replaced our water heater. On time, professional, great service, even vacuumed after they finished. Would hire again for any future plumbing issues.

Highly Recommend!  Kim answered my email in the evening when I had no expectation that he would or should.  We arranged to meet at 9:30am for a no cost estimate, and he showed up exactly on time.  He diagnosed my drain problem, told me it was most likely the City's responsibility being in the drain close to the street.  He suggested I call them because they should clear it for free.  He spent his time traveling and poking around, and suggesting a free alternative.  And for this he charged me exactly nothing.  That's right, free!  (Also, kudo's to the City of Santa Clara Sewer Dept. for showing up quickly and fixing the problem).

This was a great experience, and I would certainly not hesitate to call them again, even if I did have to pay!

I continue to use Hugo and his professionalism cannot be matched! From hanging pictures to snaking drains, he is reliable, fair priced, and talented. Highly recommend

I had a great experience with Plumbaway plumbing.  Robert came out to my house on time, as scheduled, and let me know when he was on his way.  I had a few other plumbers come out previously who all quote me 2K - 4K for various tasks I didn't think we actually needed.  Robert was able to diagnose the issue pretty quickly, and actually shared that it was a pretty simple fix I could do on my own for very cheap.  He saved me a lot of time and money when he could have been like the other guys.  Highly recommend these guys just for their honesty and straightforward approach.

Dishonest, said they were coming for three days, then finally called to say they'd be there in an hour and never showed. I called after having waited for three days for service when it had been promised the same day and spoke to someone who said, sorry I was over promising things to people She then said hey, you can see if another plumber can help you because we won't be there today or tomorrow and we don't know when we'll be there. So my recommendation is that you take the advice that she gave and see if another plumber can help you because Texas Plumbing is no good.

Can you rate a company 6 stars? If so, EPW Plumbing Services would definitely merit it. I'm in the real estate business and deal with vendors of all kinds continuously, and I'm thrilled to have found this responsive, reasonable, professional and incredibly thorough plumbing company. They came out not knowing what kind of a job they were facing- and it was a challenge- and were here for four hours getting it done right, rechecking, with yet another final check of all four plumbing sites again before they left. And with the promise that if anything would go amiss to call them immediately and they would be out to make it right. Talk about integrity. I knew after the first phone call and five minutes with both plumbers that I had lucked into a real find. This family-owned business deserves all the referrals they can get.

Alex and his guys are very professional, honest and show up on time. They are very knowledgable. I have had them replace a faucet, an outdoor faucet and the cut off valves under the sink. I have used them several times and will continue to use them for upcoming work.

Job was done properly and on time (on weekend, but it was not an emergency, so I could have waited). Plumber showed up 5 minutes earlier that scheduled, made recommendations on how to perform the task the right way. Very nice guy, gave me another end elbow for free, just in case. The business owner contacted me in a few days to follow up, very honest, friendly and customer service oriented guy. Will definitely use them again in the future

Geovanny is awesome! He is one of the first professionals I've met since moving from out of state and he has been so helpful in getting our home repairs completed in these past few weeks. I recommend his services to anyone and I look forward to continuing working with city and beyond in the future

Great prompt service. Highly recommend!
Showed up with a mask which is great and was very nice and helpful.

I had scheduled JD Plumbing to come out a replace a shower faucet. I called several days ahead of time and was able to secure the appointment I wanted. The appointment was from 8-12, and the tech showed up at 9:30. He proceeded to give me a quote, and which I thought was high,$985, but I wanted the work done that day, so I agreed. He told me he had to get parts to be able to complete the job. Keep in mind I already had the replacement faucet and had requested the replace the faucet and move the drain. 2 hours later the tech returned. After about 15 minutes, he told me he had to go help on another job where there was a leak. This seemed suspicious to me since he left his tools. This was at 11:45. At around 1, I called to ask if he was coming back. I was called back 15 minutes later and told it would be another hour or so before he would be done. Finally, after 3, he came back. Another tech showed up to help after he had been there a little while and they both worked on my request. This was a small job that should have been able to be completed in under 3 hours, but they had managed to stretch it out to an entire day. The finally finished around 5:30. I had scheduled the appointment in advance and for the morning because I had other things I needed to get done. The next day, I went in to continue work on the bathroom and found they had left their rubber gloves just thrown on the floor. The old drain parts just laying all around the room, and they had tracking all over the carpet. I was clearly not a priority or important customer to them, and will not use them again. Had I known going in they would take all day to complete the job, I would have sent the tech away.

We used them for a commercial repair. They messed up more than they fixed and when asked to take responsibility for their mistake they wanted to charge us more. Eventually had to call another plumber to fix what they broke!

Technician Shelby came by the house on time and did a excellent job and fixed the low water pressure and lack of hot water problems. I recommend Epic and they live up to their 5 star reviews across the internet. This is is best plumber company in the houston area

$150 for the plumber to pull out the pop-up, wipe off a bit of gunk, replace the pop-up, and test the flow in the drain.  Took 3 minutes.

When I called (afterwards) to question the charges, was told that that is their standard fee for an hour's work.  

Did the plumber ask if there was anything else that he could do toward earning an hour's pay?  Negative...just got his check and hit the road.  

No honor!

They contract with homserve. I tell them the stem is leaking and when I turn the kitchen faucet and bathtub faucet to hot water the pressure drops drastically. I walked Josue over to the bathroom and turned the faucet on in the tub. The stem leaked and when I turned it all the way to hot the pressure dropped. He says it's the interior plumbing that needs to be replaced because Houston has hard water and all of the minerals (which he started naming like magnesium and phosphorus) mixing with the hot water causes scaling. I have interior coverage with home serve and it is covered (scaling over time can cause a complete blockage)
per home serves interior coverage copied straight from their contract if you put in 77029 as the area code.

What is a Covered Repair?
Repair or replacement of the following inside Your Home, for which You
have sole responsibility, which is damaged due to normal wear and tear:
* The partially or permanently blocked or leaking System pipes that carry
fresh water and wastewater

Like I said I turn the tub faucet on along with the bathroom sink on so he can see the dramatic difference. He says that the interior plumbing needs to be replaced. A lot of older homes have galvanized pipes and over time scaling happens. Josue says let me go out to my van and speak with homserve to try and get it covered.  Home serve calls me and says that the valve is a fixture, and it isn't covered. I'm like huh (the girl with home serve is named Nika and she had a very bad attitude) I said we didn't talk about him replacing the valve. I said the stem was leaking and he said the interior pipes needs to be replaced. She then states that he didn't say anything about the interior pipes. Josue is still sitting in his van. At this point I have an extra device and I am recording this entire conversation because I knew it was going to be some BS and if you are wondering Texas has a one-party law and I consented to being recorded, look it up!

I asked him did he tell her about the interior plumbing needing to be replaced. He said yeah I mentioned it but like I told you home serve won't cover it because you still have pretty good pressure. the only time I have seen them cover it is when there was a complete blockage. then Nika says that there has to be below 30psi in two or more fixtures open in order for it to be considered low water pressure. She said that my water pressure is measuring 50 psi with two or more fixtures open and that's why home serve is not covering.  I asked her how she knew it was 50 psi when he never gauged the water. I had to go outside an ask him to gauge the water.

I kid you not I am being told two different things from Josue who has totally changed his story and Nika the idiot with a bad attitude.   He never checks the pressure in my home. I tell him to come back inside and check the pressure. he says ok ill come back in and check the pressure. He never comes back in. I start recording him sitting in his freakin van. I go back outside cause home serve tries to call me again. I answer it but don't hear anything then they hang up and don't try to call again. Like I said I am recording. I go ask him what is he doing because he never came back in the house, and he never gauged the water pressure. he says yes, I did I have the pictures. I said show me. he placed a gauge on the outside valve infront of my home and says that it is registering 60 psi. When I checked my audio recording Nika said my psi was registering 50 now Josue says its 60.  I asked him why he didn't gauge the pressure in my actual home on one of the fixtures because that's what Nika said.

There is a character limit on this, but I have Nika and Josue on recording. Very unprofessional, bad business on home serve and Texas Quality Plumbing. This business can contact me if they want to listen to the audio. Josue didn't check any of the fixtures in the house. I turned the water on in the shower and the bathroom faucet. that's as far as his inspection went. I called homeserve to let them know they are sending out another plumber.  i dont think I can attach the audio but I would if I could. I took video of him sitting in his van which what he basically got paid to do but not sure if i can post that either

These guys are running a shady business, employ unlicensed plumbers and will cause damage to your house. You will regret doing business with them. I did not check yelp reviews before hiring them and it cost me more money and time to fix the issue that I called for. It was a mistake.

I called this company to fix a blockage in the bathroom sink p-trap in my rental property. After the p-trap was cleaned and invoiced to me and after I made the payment their technician called and said that there are two leaks, one in the faucet and other in the sink and gave me an estimate of $1400. The cost for p-trap cleaning was $110. Another thing the technician was trying to repeatedly sell their warranty and other services that I did not call for and had not interest in.

The technician did not mention anything about the leaks prior to beginning the work and when I inquired over the phone about the leaks present before he started working, he said there were no leaks before.  The technician for no reason took out the supply line to the faucet and caused a leak. Later that day, I spoke to the company's Austin area manager who refused to repair the damages done by their unlicensed technician caused. When I mentioned to the manager that the technician was unlicensed, he said that he will send a licensed plumber to take look at the work, but no one ever showed up even after making repeated calls to their operators.

I had to hire another plumber and spend more money and time to get things fixed.