Best Plumbing Services in Madison, WI

I initially inquired about the availability of specific equipment (down to the model) due to it being unavailable with the original service provider I selected. Matt encouraged me to set up an appointment. Before we spent the time on site, I asked that he check for this specific equipment so we don't waste each other's time. He called back good new he checked with the owner and had two units, one in Madison and one in MN, and encouraged me to set up a site visit with a Comfort Advisor, Greg. We spent about an hour showing him the project. He didn't hesitate to criticize the other company. Then, once he better understood the scope of our project he started planting seeds indicating they don't want the job. We're scheduled out 14 days (matt said 10) This is going to be a really tough project this is going to be a BIG Job we're going to be way more expensive than the other guys- I can tell you that right now Then he tossed out a big number to scare me off when we were about to enter the attic (which we were bracing for) it would be $12K just to replace and existing system Then he looked around and came up with several objections we're not going to be able to get back there The vent would have to come inside the closet, or right above the closet door and you can't have that Then he tried to steer me towards a different brand of equipment but eventually assured he would get back to me with numbers in 24 hours but also encouraged me to call him back in 48 hours if I didn't hear back. He said equipment was less of an issue, and its more of an issue to get the people to do the work. 4 hours later he called and said they JUST sold the two units that were available yesterday... but that they would pass on my job regardless. Its clear they have more business than workers, and that's fine if they want to cherry pick the straight forward ones. I would just rather they be selective and cherry pick BEFORE they spend an hour of my time away from work. I understand they don't have a crystal ball but I was very specific down to the model number of the equipment, scope of project, and timeline but they wasted my time anyway.

Greg is great, fast response and gets the job done quickly and done right!  He has helped us several times and is our first responder for plumbing clogs!

As a business owner I often see so many reviews that are negative without the whole story. Did they first reach out to the salon, manager or owner to get resolve to their gripe?

I want to give a HUGE shout out to Action Heating & Cooling.

When we moved our salon from Brady St to Downer Ave, they took great care of us working with out budget and what we needed.

We had an on going problem with an air unit that would cause some hiccups in a service room. (Leaking water) Recently I asked the owner about the reoccurring problem and he jumped to action.

Problem solved and if you need reliable service, use this company!!

Nova Grober-Beschta
Salon Nova & Lash Boutique Milwaukee

Helpful and honest painter. Also gave me a great deal. Was able to take care of a four bedroom house in two days. Highly recommended.

The plumber (Jesse) diagnosed the problem (intermittent low water pressure) and fixed it within 3 hours the same day (ancient water softening unit), replacing our old water softening unit. Fast diagnosis and fast repair, for a fair price. You can't beat that !!

Nick, came here when he said fixed the problem in no-time and was gone... He did an excellent job, was polite & very friendly!!! I would hire him again in a heartbeat!!!

Bob

I'm editing my review because I was accused of name calling.

Here is the new review: They bid a job, did half of it, got paid, promised to finish it when I opened an access route for the pipe. I made the access and then they refused to come and finish the job because they had already spent too much time on it.

I would not trust them with any work.

Great Service.  I give them our best rating. We have used them for more than 20 yeas. They are always quick to fix what we need.  They are reliable, trustworthy, competent and friendly.  When we've had plumbing emergencies they've fixed the lickety-split.  They're the best there is.

I made an appointment to have a trailer winterized for an older couple that lives in Illinois and was told that someone would be there between 8 and 8:15. I got here at 7:45 and sat and waited until almost 9am and I finally called them.  He did apologize and said the guys did another job before mine in another town and were on there way.  I was told they should be there within a half hour.  It is now 9:50am and there is still no one here. Not impressed at all and just for the record I know it's not the plumbers fault, it is the man that scheduled the appointment to begin with.  If I wanted the appointment later I wouldnt have scheduled it for 8am.  Business's need to remember that people make appointments for a reason.  Most people do not have the time to sit around and wait. They have other obligations to attend to.  Absolutley uncalled for.  I have now called and cancelled the appointment and will be calling another company.  Thanks for wasting my time.

The proprietor of Fell plumbing, George, is an apprentice plumber.  He works alone or at best with a flunky journeyman plumber.  He pays master plumbers to pull his permits in a fraudulent, and illegal manner.  The Master plumber, the only type of plumber who can write contracts in the state of MD, never sets foot on the job.  Do your homework.  This guy is a crook.