Action Heating & Cooling

Action kept stringing me along for four days, four days without heat in January.  Supposedly because they were waiting for a part for my heater.  Finally got tired of their running around and called my former service technician.  He came over and fixed it in 45 minutes by just securing the screws in the fan.  So what could have  been a bill close to $600.00, I only had to pay $58.  I think Action did this thinking they were dealing with a helpless female.  I feel stupid for relying on their word and being cold for 4 days.  This has taught me that second opinions are valuable.  Anybody that is thinking of hiring Action for anything....watch out.  Do not just take their word for it.  Get a second opinion.  But better yet, DO NOT hire them.

We have been using Action Heating & Cooling for several years to service our boiler system.  I have found them to always be professional, never selling us something we didn't need, always making sure we understand how the system works most efficiently, and wanting to make sure we get the most out of our system.  I recommend them to anyone looking for honest heating and cooling needs.

I was very pleased with my service.  I called with no heat and a technician was at my home within an hour and a half. He was extremely knowledgeable and explained what my problem was and how to fix it.  My furnace is older so I had concerns whether to fix or replace.  He recommended repair as he felt my furnace was still in really good shape.  I was surprised and repairs were made.  During a follow up call initiated by Action Heating and Cooling I explained I did have concerns whether repair versus replace was a good decision as my furnace seemed to be loud.  They offered to come out again (at no charge) to look at my furnace and also quote a cost to replace.  The quote provided was very reasonable. The loud noise was a rattle that just needed to be tightened.  This was done and my furnace is running great! I have decided not to replace my furnace at this time.  If I would have chosen to replace it, they would have credited me money I spent on my repair towards my new furnace.  This is my first Yelp review and I am happy to share my great experience!

Great service and a great price!  They installed a new AC and heat pump unit, and it went smoothly.  We had some follow up questions, and they did not hesitate to send a service tech back to address them at no additional fee.

Had trouble with an old furnace.  They sent Vince out within an hour of my phone call.  Two hours later, the furnace is working better than before!  Their $44.95 service call is the BEST deal out there!

As a business owner I often see so many reviews that are negative without the whole story. Did they first reach out to the salon, manager or owner to get resolve to their gripe?

I want to give a HUGE shout out to Action Heating & Cooling.

When we moved our salon from Brady St to Downer Ave, they took great care of us working with out budget and what we needed.

We had an on going problem with an air unit that would cause some hiccups in a service room. (Leaking water) Recently I asked the owner about the reoccurring problem and he jumped to action.

Problem solved and if you need reliable service, use this company!!

Nova Grober-Beschta
Salon Nova & Lash Boutique Milwaukee