Starnes Plumbing & Sprinkler Systems

Quick response and great work. Professional and courteous. Have used them for 3 separate issues now and will continue to do so.

This company is amazing. They communicate well, always telling you what they are going to do and when. Nicest guys too!

Brian and Cecil tackled a HUGE job at our home. Not only were the professional, hard working, & skilled, they did it all with a contagious joy. They didn't just fix a leak, they brought incredible positivity into our home with their work ethic & kindness. Professional. Diligent. Super skilled. Honest. Kind. What more would you want? :)  
Highly recommend.

I am somewhat reluctant to write a negative review of Starnes Plumbing, as I have previously very satisfactorily used the company on several plumbing projects.  However, my latest attempt to engage them has been completely fruitless, and due to their lack of communication I am clueless what has happened to their service levels.

I first contacted Starnes via email on Aug 5, 2022.  After some elapsed period with no response, I contacted them again, but this time by phone.  Within a few days, Brett came to my home to get further information on my potential projects and, upon leaving, promised to get back to me.

It is now mid-November 2022.  I never heard one word back from them, even though after a few weeks of silence I tried to ping them a text message and phone. At that point, sometime in early October, I was told by a woman who answered the phone that Starnes does not have enough people to timely respond.

I have proceeded with my own projects DIY, no thanks at all to Starnes Plumbing.  Their response was extremely poor (non-existent).  I am sorry to say they will not receive any business from me in the future, despite their good, professional and prompt service in the past.

Amazingly efficient in and out in one hour and easily repaired three sprinkler heads, Love that great Christian attitude And willingness to go the extra mile.

I've been using Starnes services now for close to 30 years and they are professional, meticulous, and they care. My latest issue was with a leaking gas somewhere in the house. I was without gas as it had been shut off and it was cold. I called late in the afternoon and Brett was here the next day. They meticulously isolated and found the problem and guided me through the steps to restore heat in my house. Both Brett and Brent know their stuff and are a pleasure to work with......plus I feel their rates are reasonable. If I could give them 6 stars I would.

Starnes helped us with our clogged sink and broken garbage disposal. I called in the morning when our sink started filling up with water and gunk. Rebecca was very helpful and friendly over the phone. She helped get my appointment started and would keep me updated as availability opened up. Brent came by later in the day and quickly addressed the problem. He unclogged our sink and installed the new disposal. Fast, reliable, and friendly service! Brent is knowledgeable and I felt comfortable knowing he was taking care of the multiple issues with our sink. Now our sink is working beautifully and I am very happy we went with Starnes! Highly recommend giving them a call for your plumbing needs.

We have a 40 year old house and it had succumbed to foundation shifts; rusted pipes & tree roots.  Called one plumbing company & was bid over $13,000.  Someone recommended Starnes and I trusted this person.  We called, they came out and bid $10,325.  They got it and started right away.  It took about a week to complete and it was fantastic.  You will enjoy working with this great company.  Thanks, Rebecca, Brett & Brent!

Great service today on our sprinklers.  Brian Williams Starnes was very thorough and resolved our issues.

We needed our garbage disposal fixed from a leak and they came in and did it so quickly. They were kind and professional. The job was done quickly and they made sure I didn't have any questions unanswered. We'll definitely be using them as our go to plumbing co.

Love these guys!! Rebecca is always so friendly and you can text her too about your issues and she gets right back to you. Great communication!! And I kind of leave in a rural area and they come right out...love it.

We've had to call them out here multiple time just for upgrades or issues with our garbage disposal, sprinklers, needing sprinkler zones and drip lines, fixing leaks. Norma home stuff...and all their guys are super cool and friendly and give you advise. Totally worth it and highly recommended!

Starnes Plumbing has been to our home
several times over the past couple of years.  Each time they have been very responsive and took care of our problem very quickly.  We recommend them highly!  They take care of plumbing and sprinkler issues!

Had them do repairs several times, always a good value and the job is done right the first time.

Here we are again with a 20 year old Plano house. More plumbing issues, but still better than buying a new one. Thankfully we have Starnes plumbing on our speed dial. They are consistently very professional and great value for quality service.

After our handyman messed up the faucet we called Starnes. They were very easy to work with. The phone appointment person was helpful and provided an estimate. They guys come out on time (even a bit early!) and competed the job for a fair price.

Starnes Plumbing and Sprinklers were able to schedule me a full week earlier than anyone else. They were very communicative, texting me before they arrived and after they departed. The technicians were personable, polite and efficient - knew what they were doing for sure! Overall pricing was excellent as well. Will definitely give these guys a call next time I need any plumbing or sprinkler services!! Thanks.

Starnes (in particular Brett) was fantastic!!  We had water coming up through shower drained that flooded the entire bathroom and adjoining closet.  On a Friday, midday, they were able to get back to me within a few minutes and they were out within the 1/2 hour.  Diagnosed and fixed the issue in no time and at a fair/reasonable price.  I know its is fair because I used another plumber once to clear a blockage and he took me to the cleaners--I had not choice then --like now, but this time Starnes was great.  Definitely my go to as they are local to me in McKinney and a family owned business.  Great service, thanks!!

If you want good, fair, honest and down to earth plumbers, these are your guys. That about sums it up.

After finding his company on Yelp, I called Brent on Easter Sunday and he immediately called me back. Came out first thing Monday morning to fix a leak in the yard from the main water supply. While he was here he fixed six sprinkler heads. I couldn't be happier with the service we got at a very fair price. Highly recommended!

I am glad I choose these guys for my plumbing needs. I had sprinkler and plumbing issues. They solved both. They did so in a very quickly, affordable and professional manner.  I will recommend these guys to anyone who needs a plumber.  First class organization.  Thank you!

Great service and great people. I had several issues I needed fixed. After having a different company come out 3 separate times and taking several hours each time, it still wasn't fixed so I called Starnes plumbing. They fixed it all within 2 hours. Price was reasonable and I'm more than happy with my experience.

Wow! I can't say enough good things about Claudy, Brent and Brett at Starnes Plumbing! They repaired my mom's water heater quickly and did a great job. Their price was the best price of the three quotes that I received. Plus they are very nice! We will definitely use them again!

Best plumbers we have ever used!!!  We have used them several times in the last few years, for some major repairs (water heater replacement) and some smaller repairs.  They are honest and knowledgable.  Their prices are the best around, AND they are a local, family business so you can feel good about giving them your business.

Starnes Plumbing really is an honest company.  I had a leak in my yard a few months ago at the meter causing a $300+ water bill that had supposedly been fixed (twice) by another company over a three month span.  (A second company recommended a total replacement of the pipe from the meter to the house for an estimated cost of $2300 -- based solely upon my phone call. They never even looked at it.)  I called Starnes Plumbing first thing on a Monday morning, got a call back within 10 minutes, and Brett said he'd take a look that morning.  I got a text a few hours later stating that it was fixed!  I asked him his opinion about replacing the pipe to the house. Why? It's PVC. You have no tree roots encroaching on it. It was just a joint that was leaking.  Oh, and his bill was $140 less than the other company whose work he had to re-do. So yeah, Starnes Plumbing is the only one I'll ever call when I need a plumber.

So grateful for Starnes Plumbing! We had extremely high water usage, but couldn't find the leak. Brett and his team responded to my call late Tuesday afternoon and came out at 9:30 am the next day. They located the problem quickly, talked me through it, and fixed it within the hour. They were prompt, friendly, knowledgable, and even played the Napoleon Dynamite soundtrack while they worked, so major win for this millennial. Highly recommend!

I have had two experiences with Starnes Plumbing and Sprinkler Systems.  The first for a hot water heater repair that was done quickly and efficiently.  The second time I also reported it as a hot water repair, but it turned out that the gas company had turned off my gas due to a leak.  Starnes was able to have that repaired, inspected by the City and the gas co was back to reinstate my service and turn on my hot water heater and furnace all within 2 work days.  Prompt, courteous, fair pricing and friendly service.

Good work and Brett and Brent Starnes are honest, reliable and good people. I needed to have a camera to find the problem in the sewer line, and they recommended a company which also did outstanding work. Then, they followed up to complete the work needed. The did a great job, and if I need any other work done in the future I will definitely call them.

Absolutely great service and very accommodating. This is the second time I've used Starnes Plumbing and both times were as positive as could be, given that I needed to have a leak fixed (on a Sunday) then replace a tankless water system whose manufacturer went out of business 5 years after spending over $4,000 dollars on it (thank you Eternal and your useless 20 year warranty!). Brett was great to work with... He worked hard to find parts that frankly are not readily available and then worked with my warranty company (who he has no relationship with) to get me what I needed. This is a family owned business and Brett understood the challenges of not having hot water for an extended period of time, especially with 2 young children. He rearranged his schedule to get my new system installed the moment the part was ready to be picked up. He was extremely responsive and did anything to move things along. I appreciate his honesty and recommend the him and the business to anyone who has plumbing needs!

I'd give more stars if that was an option. Very refreshing to have a long time local plumber who is as prompt, courteous and fair. I've had them to my house for self-created problems within the last week. I was very impressed.