Best Businesses in Texas

we had a sewer line back up that previous  plumber couldn't figure out the cause until I called The Leak Whisperers. Although it was Sunday, but still we received a very quick response. Jason (the owner) temporarily fixed the problem in till to come back during the week. 2 days later they started the major job and finished it within the time period as promised.
Jason and his team are very professional, knowledgeable and friendly. He never takes short cuts and works with you step by step to make sure you understand what was needed and what was done. He is honest and trustworthy.
Megan (office administrator) is totally responsive to your needs and treats the customers with respect.
I give the 5 stars and would recommend them with confidence.
Adam F.

I wish I had more stars to give this company.  Their prices, service, communications, attentiveness, kindness, expertise - all of it was far beyond our expectations.   You will not be disappointed! Thank you guys so much!

They were very nice and professional. Quick completion, knowledgable and gave me a teaching on how to handle the issue in the future! This is a company that cares. Will be calling them again.

Very responsive and polite. We texted and there was a misunderstanding. They bought a hot water tank and went to my house for an installation while I thought just a diagnostics and estimate. They politely told it was fine. So, I just feel I can trust them. I proposed a small job right after that and they agreed although they might have had a lot of other big works to do. Deserve to get a good review.

Did a solid job from start to finish.  Really nothing but compliments on the entire experience.  Local plumbing family in Prosper doing it right for their customers.  Great work.

We bought a water heater from Lowes and received a call from these guys the next day to arrange an install. They arrived on time and were professional and courteous throughout the entire process. My questions and concerns were answered in depth as they were very knowledgeable. Not only did they get finished in a reasonable amount of time but the total price was less than half of what Baker Brothers quoted us. I highly recommend them and we'll definitely use them for our future plumbing needs.

Michael Wallace and his team are the BEST around. He and his team are top notch, seriously, don't bother calling anyone else. Our search for an HONEST, reasonable, knowledgeable, professional, responsive and personable plumbing company has come to an end.

Long story short, my husband and I reached out to Michael earlier this year for what we thought was a plumbing issue (turned out that it wasn't but Michael was kind enough to tell us what type of company to contact for our issue). During that conversation we mentioned that we needed foundation work done and he told us to be wary of the plumbers that foundation companies work with. He said that they will likely fail us for one of the plumbing tests and if they do, to reach out to him for a second opinion.

Fast forward, we had the foundation work done and sure enough, just as Michael had predicted, we failed one of the plumbing tests. The plumbing company associated with the foundation company quoted us $450 for a plumber to come out just to locate the leak. WTF? I wanted to give them the benefit of the doubt so I called another plumbing company just to see what their price was for someone to come out to locate a leak and they gave us an estimate of only $200. Now we were fully aware that we were being taken advantage of by the associated plumbing company. Screw that and screw them, too.

We called Michael and let him know we failed a plumbing test. He said Of course you did. What's your address?  Gave him our address and I'm not even kidding when I say he got here super fast. It went something like here's our address... and then 30 minutes later our doorbell rings and there was Michael and Phillip, our new favorite people! I'd like to mention that Phillip was already busy at work testing our water pressure (this is what we failed).

Both gentlemen were very professional and they really know their stuff. I gave them a copy of the failed plumbing test and they checked it out. Told us what the other company did wrong during the test and even took time to explain everything they did. Very thorough, very reliable, very knowledgeable, I can just go on and on about Michael and Phillip. My husband and I are both very appreciative of their time and coming out to do a water pressure test so quickly.

We cannot recommend them enough. Give Michael and his team a call, you will not regret it.

I had the natural gass regulator repositioned so I could increase the volume to a gas generator. Dustin was quick to give an estimate and was prompt on the day of work.  Pricing was very reasonable and work was accomplished professionally.  Highly recommended!

My experience with these guys was pretty terrible so far.
1. Plumber appeared to be very dirty. He was not wearing any shoe covers and left dirty steps all over the house. He never used any gloves. We recently painted our bathroom and now we may have to do that again because he touched everything with his hands and left marks on walls, counter tops etc.
2.  Plumber took around 2,5 hours to figure out which pipe is it despite me telling him it since the very start - I understand he may want to make sure but then he is charging me for every pipe he checked and he DID NOT unclog every pipe.
3. One of the pipes is under bushes at front yard. He did not ask for permission or help and simply rushed his equipment into the bushes and literally broke bushes in front yard where everyone can see it.
4. Now he was sent by a company but request check written on his name, also claimed he cleaned 3 clogs(which is a lie as I had 2 problems both related to same drain line). So he requested ridiculously overpriced payment of $840. Then he reduced it to $550 which I believe is still insanely high. I assume he was going to just tell his company that job wasn't done and he charged me with standard $75 fee and take the rest as he kept complaining that company takes too much % of the payment so next I should just call him directly.

My conclusion - avoid this company at all cost. Their plumbers will try to hassle you.
I tried to call them, they promised to have their manager to call me but it never happened.

On Wednesday, during the recent freeze here in Irving, our hot water line over the kitchen burst and flooded our kitchen.  While it was all happening, I was on Yelp looking for plumbers.  I found Matthews Plumbing and we called them immediately based on their reputation.  We were not disappointed.  Because there are so many people without any water at all we were, rightfully so, pushed out until Saturday but they stayed in touch with us and let us know they'd be here today (Saturday).  They showed up on time, were courteous, friendly and professional.  They got our hot water back online quickly and charged us a reasonable amount for doing the job.  All we can say is, thank you!

Al and I communicated by text and phone. He quoted a price which was considerably less than I paid for a smaller unit 8 years ago. Jason was the installer who was very courteous and efficient. I really appreciate when businesses do what they say, show up, keep me informed and do not mess with the pricing or try  to add on. Hope I don't need another water heater for many years but when I do I will call All About Water Heaters again.

Very awesome. Worked with Brian and Justin. They're very helpful and friendly. They've helped me get a claim out to our insurance company to cover the costs of the leak. If it wasn't for them i wouldn't have thought of that.

They discovered the leak beneath our concrete. The whole job came to about $1400 but insurance was able to cover the majority of it.

They are pretty honest folks as well. They don't try to bill everything. They're reasonable and they are a few plumbers that i can trust.

Worst person answering the phone !! You can imagine what their service is like .. she kept arguing with me about billing vs invoicing .. all I asked HOW DO U BILL ?
She said look we don't bill .. I said yes .. I understand I need to know what the billing rate is ... anyway as a business owner I WILL NEVER CALL THEM !!!