Best Businesses in Texas

Highly recommend Chris and his crew for prompt and professional work carried out quickly.  They cleaned up after their work was completed.
Very prompt in making an appointment and coming to complete the work. I highly recommend Chris and am very happy with the work undertaken and completed.  Thank you very much.

Had Lonnie out today. Our 4 year old Glacier Bay toilet wouldn't stop running and the push button flush valves needed replacing plus who knows what else. This is an honest plumbing service which we have been delighted with for a couple of years now. When you call ask for Lonnie or Keith to handle the work. On time, very friendly, knowledgeable, fair and no Up Selling.  Exceptional.

We had a couple of leaking spouts, one bathtub and a basin.  We called Garcia Plumbing on late Thursday afternoon and spoke with Georgia.  The repair was started and completed on Friday.
  Our plumber, Domingo was professional, polite and friendly.  Domingo used appropriate social distancing and wore a mask during the repairs, as well as wiping his feet each time he entered our home.  He explained the parts needed and the difference in prices.  He had the parts with him, and did a good and fast job at fixing our problems.  The price was affordable and reasonable.
  We will call Garcia Plumbing again the next time we need repairs or other plumbing work done.

Cliff runs. Top notch organization I had another plumber thru our home warranty come in and the wanted to charge $4,000-$5,000 due to a slab leak but we called Cliff and he says it wasn't a slab leak and fixed it for $350.  Honest and trust worthy.

We needed a faucet installed in the kitchen and a toilet valve installed in one of the bathrooms.  I called and was able to schedule them in the next day.  (none emergency request).  They came early and completed the job.  They cleaned up when done and were very respectful while working in out home.  I'd certainly use them again.

What a great company! They replaced both my hot water heaters a few years ago. Everyone there was knowledgeable, honest and courteous.
I have been referring them to friends and family ever since. I wouldn't use anyone else.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

My name is JimmyB, CEO if Jim's Custom Homes, Inc.  

Rick's Plumbing was highly recommended to me by a another Custom Home Builder and my concrete sub-contractor. I tried them out and lo and behold they passed my test with fly colors!

After my trouble shooting call to Rick's Plumbing I first was surprised to have a very knowledgeable and helpful lady who was as friendly as anyone could be.  

Just a few days ago Shawn, one of Rick's Plumbing's very experienced plumbers was sent to fix a disposal leaking problem per my request at my home in Burleson, Texas.  Rick blessed me and my wife by sending a very experienced and professional plumber named Shawn.  He had a super personality, was easy to talk to, and was in and out before I was through telling him what the problem was!  

Super plumber that had a knack for covering up his predecessor plumber that might have cause the problem during the disposal installation by not locking in the very top connection that attaches the disposal to the sink drain. It does my heard well to know that there are others around that take-up for others rather than just fix the problem and take at others expense.

Didn't happen in this case and please inform Rick, if Rick, doesn't read these reviews that Shawn in his honesty explained the truth of the problem and went... out of his way... to show my wife and me the problem.  Seriously, Shawn must be one of your best all around plumbers because his personality stands out and also his professionalism in handling your customers.  His experience in plumbing is evident by observation and talking to him concerning residential and commercial codes and engineering buildings. It is seldom when we find someone such as Shane  who appears to be able to do it all but you have a person on your staff that I believe is a leader and appears to be a good example for younger plumbers!

Rick's company had also fixed another problem for me awhile back and my wife and I were very impressed with their knowledge and abilities.

Please inform Rick to make sure that he takes time to recognize his wonderful staff and their professionalism because of his staff that answers the calls, performs Rick's office work and his highly skilled plumbers; I have adopted your company and have put you folks on the bid list.

Thanks again for your help and be aware that in a week or so I will add your company to my web-site with my at  Web-site jimscustomhomes.com --- email:  [email protected]

Thanks for your help!

Jim Burns, CEO of

Storm Safe Rooms Manufacturing, a division of Jim's Custom Homes, Inc.
jimscustomhomes.com
817-447-7068
[email protected]

RUN, RUN away from this company. Hobson Air also doing business as Comfort Experts. They installed a different full heat pump system than what the contact stipulated and refuse to replace or discount the unit they did install! So in place of a name brand good quality unit, we have a builders grade unit that has the worst reviews. Even the installer admitted he knew he was installing the incorrect unit! They come out for a meeting to make things right and admited they should have contaced me for approval of the different unit before installing the incorrect unit. Upon demanding they install the correct unit they (Service Mgr, Parts Mgr, and Salesmen) storm out of the house because I won't sign a new contract that night without them agreeing to fix the issue.

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

Do not use, I would never recommend them to anyone!!!
We called McMahon on Dec 30th they were supposed to snake the sewer lines, we told them (when we called) they were going to need the big auger to bring it out. The appt. Was at 8, the guys didn't get out of the truck until after 8:10 (they charge hourly) they did not bring the correct size auger with them, spend 20-30 mins trying to get it unclogged with no luck. The auger they bring was only 100ft (with the small diameter cable) they snaked the line once with the whole line and nothing, go in for a second try and only go 75ft and quit.  Tried to tell me it's old pipes and that there is roots in it. When I told the worker it was PVC pipe less then 6 years old, he had the audacity to ask me how I knew. (Did I ask you how you know how to plumb?)  They said they would need to go get the bigger auger, which I was under the impression was going to be $135, it was only $10 and they failed to inform. They think the clog is more than 100ft, they said the bigger auger it's 120ft and stops working at 100ft, (the power of the auger was not as good) at this point they are claiming the bigger auger is not going to do any justice.  I'm already over 45 mins into my hour and I said okay we will just leave it alone until my husband gets home (they give me a quote on new sewer line ($5,000.00).... That I don't need) and proceeded to charge me $125.00 keep in mind the job was not completed and problem not solved. Later that day we saw another plumber working on the neighbors pipes, we stopped and talked to him. Bradley Earp unclogged the line with the big auger they should have brought to begin with (he said the one they used was never going to be big enough, they should have known to not even bring it) his auger was 85ft, and told me that If he couldn't get it unclogged he wouldn't charge me. He got the clog unclogged in less than 30 mins. Much better service there. A one man team and true professional.
McMahon will record what's going on without telling you, which is whatever because I was not lying about what I said but it's against the law to not at least tell you that your being recorded. When my husband called to speak with them, they said they would give us a refund because they were under the impression that the job was completed. Few hours later one of their managers stops by and says that they offered to go get the bigger auger (no clarification on price or that they wouldn't charge me another hour.) He said I'll go listen to the recording and see what was said and call you back (basically calling me a liar). They never called back to discuss the refund.... They ended up never giving me a refund, so I called a week later to see what was going on and he said he wasn't going to give me a refund because I sent them away. When I tried to explain the chain events to the (manager) he hung up on me and proceeded to ignore my calls. I 100% do not recommend this company. They sent 3 people for a 1 man job, and tried to drive up the price by bringing the wrong equipment and charging us for a new sewer line, that's completely unprofessional and dishonest. If you use this company good luck!

Our heat went out today and when we called our landlord she found this company and within 30 minutes of her calling they were at the house and giving us options for fixing the heat. Great customer service. Super friendly employee!

Will never use them again.  They charge top dollar then don't stand behind their work or honor their warranties.

If you want professional work and service, this is NOT the company to work with. I have not been able to use my shower/toilet/sink in my upstairs bathroom due to a leaking pipe into my downstairs living area for over a month now. I placed a service request with AHS and they assigned me to Next Level. The 1st scheduled visit was a 4 hr window that I had to reach out to Next Level to set up and was a no call/show from them.  2nd visit they were here for less than an hour and made the issue worse. 3rd visit was the same. 4th visit I had to make several calls and attempts to reach out to Next Level as well as AHS to get this resolved. Next Level admitted that they would be sending an experienced technician out for the 4th visit to which I was even more frustrated with.  Why wouldn't they send an experienced technician out in the first place? Next Level does not return calls or respond to text messages for days and then apologizes with excuses. Also, the technician Josh blocked my driveway when he came to my house, cut the pipe in the downstairs and let water run all over the floor (thankfully it is tiled and not carpet), asked me for a broom/dustpan and paper towels to clean it up (not prepared w/his own supplies to clean it up), and then left knowing the pipe was still leaking and said he would need to come back another day.  I have spent well over 12 hours either waiting on this company to show up to get this job done or on the phone multiple times to get them to come back to fix it and get this resolved. Lots of missed hours at work, I paid them $125 additional from the $125 I paid AHS for the visit and I have a worse issue now.  Very unprofessional company and I am not sure how they are still in business.

I think they are out of business now. I have called and called for days, only to get a busy signal. I have emailed several times, with no response. I am left with an estimate and no one to perform the much needed work. :-(

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