Best Businesses in Texas

The team at Horizon are professional, knowledgeable, responsive, and extremely good at what they do. I would highly recommend using Horizon for any plumbing needs.

The plumber was fine but we were outrageously overcharged for the work done.

I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!

This service is wonderful! When I called, they offered very detailed advice as to what was wrong with my piping. They were very professional and courteous as to what my problem was and were eager to help me! They offered a free estimate to come and determine the issue, and in just a matter of days they re-wired my piping through my house! I am very pleased with this service.

I mistakenly gave Curly's a bad review. I want to withdraw the negative review but  don't know how.
Curly's has always done a good job for us. Never any complaints and the work that needed to be done was explained, and the prices were covered. Sorry, guys!!!  You and your  workers are awesome.

What a great company! They replaced both my hot water heaters a few years ago. Everyone there was knowledgeable, honest and courteous.
I have been referring them to friends and family ever since. I wouldn't use anyone else.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

I called to ask for a quote and even asked for them to come out and take a look. I have yet to hear back from them and it's a week later. If that's the kind of response then I certainly don't want them doing the work.

They are thieves that pry on people that trust them. I've cancelled membership because they don't do nothing but try to sell you don't need and over charge for everything. They are still billing us almost a year after I cancelled membership and stopped auto pay.  DONT GO THERE.

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

Could not have been more professional or more understanding my plight. All others in town put me off for 2-3 weeks and had the same story two weeks after the big freeze. When I called Billy Mc he came out the NEXT DAY! Problem solved. He has a customer for life.

I brought a brand new home in 2014, my heater stopped blowing heat last Dec. called Xtreme Air and they fixed the problem Yey, then in June the a/c stopped they charged Me almost 700.00 to fix it.  OK here a year later the heater goes out again. Called Xtreme Air for the 3rd time, they tell me the zone board is out will be over 2.100.00 to fix.. well Damn new house what the heck,so I called someone else. The problem with the zone board the wires were connected wrong, wow that's the same thing Xtreme Air told me a year ago and charged me for fixing it. People watch out I smell a scam,either the technicians are not knowledgeable or they're scammers but watch out. GET A SECOND OPINION

Sad to say this Company want to charge time and half starting at 4pm , when asked if could come back another said day told YES.  4 days later never heard from, called office and told when find out why and get back to me.  been 4 day still no word after 2 more calls where message left  no return call, called another  company   So Sad

Our bathroom sinks are back to back and backing up into each other. We paid for American Home Shield warranty.  i have several issues with both companies.  1.  I paid the $100 service call for plumbing on December 12, 2022. 2. On January 9, 2023, Next Level Plumbing marks our service request as completed. We had never even heard from them at that point. 3.  After hours on the phone, we got Next Level to send out a plumber on Saturday, January 14, 2023 between 8 and noon.  Note this is more than a month after we paid. 4.  The plumber did not make that time frame. 5. The plumber could not get the snake down the drain.  6. The drain pipe became disconnected on the back sink. So now we have no bathroom sinks availability.  7. The black gunk is all over the sink, the stool, the shower floor and the bathroom floor.  8. The plumber left before telling my husband that both sinks were not working.  9.  I went back to American Home Shield and the service request was marked as completed.  
It has been more that 24 hours without any bathroom sinks ... yes we have been using the showers and kitchen sink to wash our hand and faces.  We just had a texted that Next Level will be getting back with us.  I will update this tomorrow.

I used the plumbers at HEB Plumbing several times over the last 20 years. Most recently, they installed my new water heater. Always a job well done.

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