Best Businesses in Texas

You get what you paid for. Horizon's estimate was about $400 cheaper than competitors, but their service is less than professional. I had two water heaters replaced. They didn't know how to turn off the water to my house because the connection was different. I spent two hours asking neighbors how they turned off their water and had to come up with a solution for the plumbers. Then when they left, they left a huge mess of left over shipping parts in my garage. Immediately after the new water heater was installed, I turned on the hot water a sticky substance came out at first. When I asked what it was, they claimed it couldn't be the water heaters because they don't use glue. I was concerned a gasket or something was introduced to the line, and the response was well it's gone now. They did send a plumber out who claimed that it wasn't them since this has never happened. They could have told me that over the phone.

The good news is that the water heaters passed city inspection. We'll see how long they last.

We have used them for years. A service man came by today and didn't even charge me, even though he was here for at least 30 minutes. He said he needed someone else with more experience with 88 year old plumbing to come by (for our 1926 home). They have always been honest and fair, as the technician was today. Highly recommended.

We had a couple of leaking spouts, one bathtub and a basin.  We called Garcia Plumbing on late Thursday afternoon and spoke with Georgia.  The repair was started and completed on Friday.
  Our plumber, Domingo was professional, polite and friendly.  Domingo used appropriate social distancing and wore a mask during the repairs, as well as wiping his feet each time he entered our home.  He explained the parts needed and the difference in prices.  He had the parts with him, and did a good and fast job at fixing our problems.  The price was affordable and reasonable.
  We will call Garcia Plumbing again the next time we need repairs or other plumbing work done.

Cliff runs. Top notch organization I had another plumber thru our home warranty come in and the wanted to charge $4,000-$5,000 due to a slab leak but we called Cliff and he says it wasn't a slab leak and fixed it for $350.  Honest and trust worthy.

I mistakenly gave Curly's a bad review. I want to withdraw the negative review but  don't know how.
Curly's has always done a good job for us. Never any complaints and the work that needed to be done was explained, and the prices were covered. Sorry, guys!!!  You and your  workers are awesome.

Martha, Rick, and Paula did a service to our problem and we highly recommend them for any of your plumbing needs.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

I called to ask for a quote and even asked for them to come out and take a look. I have yet to hear back from them and it's a week later. If that's the kind of response then I certainly don't want them doing the work.

3 year history with this company: 1. Company came by and did diagnostic on very old ac unit. Recommended completely new unit and I agreed bc it was 16 years old. Company sent crew in to do work and though supervisor was very harsh and demanding (I'm military and didn't mind but relevant) did a good job. Within the first year on a NEW unit we needed repairs. They honored the 1 (weak) year warranty and fixed it. This unit still has problems and every time they came out it was 75/200 in parts and labor. ON A NEW UNIT. The last time they came out they tried selling me a capacitor that WASNT BAD bc i got a second opinion. It's worked just fine since (several months now, maybe 3/4).

2. I have a 10 year old unit to which they came out and did repairs but the problems continue to persist. Long story short they recommended a complete removal and change to a new unit for this one as well. I called the people with Company that gave me the second opinion on the new unit and they fixed the 10-year-old unit for $215 and it's worked just fine ever since.

* bottom line...Nice folks that make money on selling parts but I wouldn't recommend to anyone that isn't wealthy. Lastly, I paid for their $15 remote service which is a good deal if they weren't trying to sell you parked every time they came out and I tried to stop the service and they said they have 30 days to stop the service so not only will you get charged but will get charged for the next 30 days as well. That's a rip off and I'm disputing it on my credit card.

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

Could not have been more professional or more understanding my plight. All others in town put me off for 2-3 weeks and had the same story two weeks after the big freeze. When I called Billy Mc he came out the NEXT DAY! Problem solved. He has a customer for life.

Absolutely impressed. Honest Service. Great Price. Call these guys out 1st....they will get the job done properly and quickly. Joseph came out today. Same day i called and was able to fix what the other company had done incorrectly.

This company has No quality of plumbing work, they will over charge you for their so called work and it is Not professional one bit. Skip this plumbing service and don't bother calling them.

facebook.com/robert.jord…

We had a hot water tank. Go bad on us. Next level plumbing came out. Assess the problem. We're out within a couple of days. Finish the job quickly efficiently. I appreciate their help.

Ron with HEB plumbing is the absolute best!! The entire experience was very positive in setting up service.  I will definitely use HEB plumbing for any future needs.

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