Best Businesses in Texas

I have had Mr. Goad come to our house on several occasions. He is always on time, his price is fair and I feel safe allowing him in my house. We've never had an issue with his work, he always fixes things quickly and effectively and is friendly and quiet.

Had a great experience. I'm a new home owner and Prosper Plumber was patient to show me what he was doing while working on my water heater. He gave me tips on things I can do myself to prolong its life as well. Will call him back again if needed.

I use them for our restaurant and they are amazing. Sweet people, super service and reasonable price. Highly recommend for any plumbing need.

Beware, if you have a problem they will try to sell you something that you don't need instead of fixing the problem with parts.
Please be very cautious with this company as they were overly nice the first few times we have used them.
Company also will sell you something much less than what your home needs in order to get your business. Will cause you problems down the road. They will not take any accountability for issues!

If I could give a ZERO I would.  
I paid Bobby Key of 24 Hour Key Plumbing $280 to replace a faucet in my back yard because the handle dripped.  
That was less then a month ago.  My husband and I both have been trying to get him to return our calls because it still drips.   When he did finally answer he promised to come out.  Big surprise he was a no show.  
So thank goodness I used my credit card.  I just called them and they a taking the money back from him.

WHAT AN EXCEPTIONAL, FANTASTIC EXPERIENCE & PLUMBING COMPANY, WE HAVE FOUND!  We are so very proud to share the most exceptional experience, we just had, doing business with SMITH & SON PLUMBING, for the repair of our gas line.  
Times have been challenging, to say the least, so we have been without heat all winter; due to many other on going emergency issues, to include, I am currently unemployed, too, )But we have many other blessings)!  I have exhausted myself trying to find an affordable Master Plumber, needed; due to repair, what started to be just a simple gas leak, which happened over a weekend, last July, because my plumber was not available. We have not had the funds to do this repair and cut on of our gas service, due to cost, because called Atmos Energy; and, an expensive, required, Pressure Test, City inspection and Reactivation Fee imposed was required, etc... (Requirement of Atmos Energy).  This expensive ordeal and my endless search for qualified, reasonable plumber, had turned into a nightmare!  My plumbing nightmare issues and being chilled to the bone are now, but a big blurr and now, in the past, thanks to SMITH & SON PLUMBING!  
I don't have enough words to express; the exceptional, positive, friendly, compassionate, customer service we received from the SMITH & SON PLUMBING team!  They are, the most; thorough, honest, reasonably priced, professional, courteous, great construction, and in every step; from first phone call, scheduling appointments, arriving to job, completion of job, to follow up, was quick. prompt, stress free, courteous with constant communication from the sweetest, kindest, patient & accommodating  assistant (Bonnie)!  Their prompt computerized tracking software & communication with each other and customer service is EXCEPTIONAL!  This is truely an EXCEPTIONAL plumbing team; Rick (CEO), Bonnie (Scheduler/Admin Assistant), Chris (Plumber & Frank, Assistant), go above & beyond call of duty, to do exceptional work!  My gas leak repairs were in the hands of a trusted & knowledge Master Plumbing Service that truly cares about delivering quality workmanship, parts, service, taking great care, competent, kind & professional, they help their customer's from start to finish! Although, by nature, I am skeptical,  I know, now; I have the very best with Smith & Son Plumbing. They are great and exceptional in every way! can't think of enough kind and grateful words to express the exceptional service we received; positive, friendly, compassionate, kind, caring, professional, considerate, clean, humane, quick, superb customer service, etc., they have! SMITH & SON PLUMBING team, are the most thorough, honest, reasonably priced, professional, courteous, performed great construction; and performed, with every step from first phone call, scheduling appointments, arriving to completion of job, and all follow up; was quick. prompt, courteous, professional, but like like your family, and with constant communication from the sweetest, kindest, most patient and accommodating  assistant in this world (Bonnie)!  Their prompt, State of Art computerized tracking software, and an incredible, user friendly website had it all, and their, constant Team communication with each other, & customer service are EXCEPTIONAL!  
This is truely the most EXCEPTIONAL and REASONABLE cost Plumbing Team, I have ever encountered (even in my past Property & Project Management, & RE experiences); Rick (CEO), Bonnie (Scheduler/Admin Assistant), Chris (Plumber & Frank, Assistant), have it together, and go above & beyond call of duty to do exceptional work!  
My gas leak repair is now complete,  and if or when future plumbing issues occur, I feel secure to know, I am now in the hands of a trusted, knowledgeable, affordable FULL-SERVICE, Master Plumbing Service; that truly cares about delivering quality workmanship & parts, service, taking great care, competent, kind  & professional, helping their customer's from start to finish! Although, I am skeptical by nature, I just know, now, I found the best with Smith & Son Plumbing team. They are great and exceptional in every way!  I'm proud and confident to recommend their services!
THANK YOU, SMITH & SON PLUMBING; Rick, Chris, Bonnie, Frank, & Team!!!  Happy New Year!

Iris & Gil Selasky
Frisco, Texas

Not reliable.  After I allowed him in my home to see my project.  He left, and never submitted his estimate for the work.  I even called him a week later, he said he is busy but he will get it to me.  That was 6 wks ago.

Called these guys and scheduled an appointment based on their good reviews and they didn't bother to show up during the window they gave us or call us back.  Very unprofessional.

Update:  Almost an hour after the window and less than ten minutes after I posted this review, I received a phone call from the business owner's wife letting me know that they were running late. When I told her that we scheduled someone else to come out she started getting very angry and told me that she is not perfect and she's not Jesus.  I have never experienced anything this unprofessional and would not recommend this business to anyone.  Perhaps Micah is great, but he should get someone else to handle his office and customer communication.

Mr. Dee himself came out today and talk about customer service and professionalism!  He obviously runs his company with high standards and his customers appreciate it!  Great work and fair pricing. We will continue to use DAZ Plumbing for all of our plumbing needs and will recommend them to our friends and neighbors. They are top notch!

Great plumbers very punctual and fairly priced. Can to my house to fix a water main clog. Came on time, no surprises. Will use again for any plumbing needs I have.

Unless you want lies and to be overcharged, don't waste your time. Home warranty dispatched these guys to fix an issue with my A/C drain plumbing. Eric showed up and proceeded to tell me that my entire drain was completely wrong and that it needed to be redone and that the home warranty wouldn't cover it. He then quoted me $275 + parts. I promptly told him to get out. And the way he scrambled out of here at 100 mph told me that he simply didn't want to do the work.

I called two other plumbers and both quoted me $125 to do the same work. Obviously Hard Times was just trying to take advantage of me and using the home warranty as an excuse not to do the work. I wouldn't hire these guys for anything unless I wanted BS and to be overcharged.

After the thaw after the hard freeze, Feb., 2023, we noticed saturated ground outside our house. The first plumber sent a man who spoke almost no English, refused to answer questions, and charged me $80. I called Bill Blankenship. He came out almost immediately with a helper. They decided that there was 2 - 3 leaks under the slab. We decided that the saturated ground froze, expanded, and pinched the pipe under the slab. I could have them tunnel to the leak(s), or have the house re-plumbed with plastic but at a higher cost. I decided to have it re-plumbed. The USAA adjuster agreed with the price, the workers were courteous and competent, and repairs were made to all of the holes made in the sheetrock. Also, he replaced 2 toilets and checked on his help every few hours and inspected their work. He was courteous and gave me advice about the work being done. It was a large project, and I was only out the deductible on my policy.

The scummiest of scum! Buyer beware - the below reviews are made by employees and everyone that works here are unprofessional and theifs.

We have a leak in our front yard, my husband called an irrigation specialist out to our house on Friday... the dug for awhile - said, sorry... you need a Plumber.

So I contacted Plumbing Service Repair on Saturday - made an appointment with the girl- told her about the transaction with irrigation specialists. She booked an appointment between 9-11a for Sunday. (Great!). Surprisingly, plumber calls 9a on Sunday ON THE DOT, and says - I'll be there at 10am. Plumber calls back 15 minutes later and says I can't do sprinklers. My husband explains again that the irrigation people were out the day before and it is NOT the sprinklers. Plumber says okay.

We wait, and wait... and at 11a- I call the company again. Same receptionist as Saturdays call- oh he said he can't do it

But no one called to tell us he wasn't coming?! She tells us it is our responsibility to have called them to find out why he no showed... but she'll book us another plumber to come out between 3-5p on Sunday.

Fine, ok. Just need to get this done.

As we are leaving our house (11:45a) to run errands - phone rings the 3pm plumber wants to come right now. Told him no, appointment is at 3pm.

Plumber shows up at 3pm in an unmarked van, not in uniform.. is outside our house for 20 minutes - comes to tell me he can't find the leak, he isn't a leak detector and cannot do anything but it will be $125 for him coming out. He also has no way to process a CC and starts writing down my CC number - which I immediately stopped and shredded the paper. Eventually someone calls me from company number and I pay my bill (begrudgingly) for literally no service rendered.

He tells me to call the company tomorrow and have a leak detection person come out and he can come back out to fix it - and my $125 will go towards that bill.

My husband calls today and service is refused. And he was hung up on multiple times.

This company is being reported to BBB for being complete frauds. Why actually help customers when you can charge $125 for a fifteen minute consolation and never have to fix anything.