Best Businesses in Dallas, TX

I called the company back and retold my story about a previous repair.  The customer service person apologized several times for bad service and a bad repair.  She sent someone out quickly and they fixed the problem.  This company cares about customer service.  How wonderful how a simple apology can change everything.

Tony, knock's it out of park each time he comes out. The prices are fair and scheduling is always easy. Tony provides the best service and highly recommend mister sparky for any of your electrical needs.

car charger installed for EV and laundry room light.

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

NO-SHOWED APPOINTMENT.

I wish I could give them LESS than one star. My first clue should have been when their number was answered with hello! I waited a week for an appointment as they were understaffed that week. I was told I would be taken care of first thing Monday morning - actual appointment was for 9:30am.

At 10:30am, no one has shown up and I have received no calls. I called the office and was told my technician called in sick over the weekend, BUT they got a sub. If he has not shown up or called you by now - maybe he can't make it. I guess I will have to call him. After about 10 minutes Mr Olsen called back and INFORMED me that the tech was not going to be able to make it today and we would have to reschedule. I don't think so.

I called Fisk Electric 972-466-0900 at 11am SAME DAY. They were here at the appointment time of 1pm SAME DAY. My issue was handled by 2pm SAME DAY. On time, efficient, friendly, knowledgeable and reasonable.

DON'T WASTE YOUR TIME WITH OLSEN.

I have used Viktor's company a few times. He has installed our Tesla home wall connector, added multiple outlets inside and out of my home, and installed Samsung Frame tv. He was always on time, friendly, responded to calls and text within a timely manner, cleaned up after each project, honest, and always updated me as he went along. We were very happy with Custom Electric and would defiantly use them again.

I HIGHLY recommend Gravity Electric!  Denny was so nice, responsive, explained everything in detail, showed up when he said he would (which is huge), and had the problem solved and fixed within minutes.  I am so glad every other place I called was too busy or didn't show, I have found my new electrician for any future needs.  Thank you Denny, you're a rockstar!!

These folks did a great job on electric service required for our Pool. Attic insulation had to removed in area that Pool pump electrical needed to out. Once Pool pump was up and operational, we called to have the attic insulation repaired to original state. They came right out and did a great job moving all the disturbed insulation back in place. We are now ready for winter!  Have also used them for breaker replacement in the main service panel.
Great company.

Horrible customer service. I live in the grand prairie area. Man servicing on day of 1/10. Was rude

CHRIS ROCKS!  Just finished his second job for me in one week!  This guy is super smart about doing anything electrical and very efficient.  And does GREAT Work!  The first thing I hired him for was the repair outdoor electrical lights. I was expecting a long wait, but he zips through and replaces the lights in no time, with a very reasonable bill.

His work was so good I hired him to come back in a week and install a ceiling fan...in a room that has no attic above it. I didn't think it could be done, but he took care of it in an hour. Bill was reasonable again too.   He just finished today.

I also liked how well Chris communicated. He was very quick to get back to me by phone or by text.

This guy is the BEST electrician I have ever worked with. He also is professional and nice. I will be hiring Chris again and recommending him to friends.

Bought our house recently and our builder had IME install the A/C units. The A/C units were not blowing cold air, so called IME since the units and installation are still under warranty. Their customer service representative (Jake) was curtious and even called me back to let me know someone cancelled and gave me the option of an earlier time slot. Cesar came out to the house and he was friendly and provided excellent service. I thought it was just one unit with the issue, but Cesar was thorough and let me know it was an issue with both units. Cesar corrected the issue with both units and we had nice cold air filling the house by the time he was done. The only thing preventing me from giving a 5 star rating is that it should have been done right the first time when the units were installed. Otherwise customer service (Jake) gets a 5 star, Cesar (the tech) gets a 5 star, and IME honoring their warranty with no questions asked gets a 5 star. Original installation is what is holding the rating down to a 4 star. I was impressed with their service and wish I could give them a 4.5

Be sure you get other bids for electrical work! Their bid was 3x higher (at over $3500) than every other bid we received! We are adding a laundry room, overhead light and an outdoor outlet all within the same space. The breaker box is easily accessible and right next to the space. I even took the Sheetrock off the wall for them to be able to get to the main panel more easily. The work has to be permitted, so the standard is set for all electricians. They weren't offering extras the other electricians weren't.

Had a bad experience with what appeared to be a sole- owner and will never use him again.

My experience is he was overtly disrespectful and mishandled a very nice antique
Chandelier.  We found pieces dropped, strewn behind in the house he removed it from and after the new installation, it was twisted, with pieces missing, broken off, unattached. And he didn't seem to care at all about putting them back on or setting the chandelier correctly. It's still twisted with pieces and strands missing or detached.

I'm ashamed I paid him, especially what he charges, but we were moving and I had too much to manage. I couldn't imagine someone would be so uncaring.
He's got a good business name that makes it seem he would be a caring neighborhood service provider. That's not what I found.

They were sent by my home warranty company. They diagnosed and fixed the issue in 30 mins. It was great!

No show two times booked through Choice Home Warranty.
Rude and unconcerned after multiple contacts to schedule and reschedule and reschedule. Never call never use list! Wow, they need serious customer service training or get out of the business!

I hired Jim Hicks to Install 2 lights for my camera back of an envelope to be hot at all times and repair 1 dusk to dawn light and quoted me on paper $201.50.   However, he wired them to the dusk to dawn lights which was not what I wanted.  He did the back yard and fixed the light under the carport and charged me $220.00.  Then said he would be back and give me a bill.  He showed up on the 13th which was Sunday and did not call and put an illegal connector on my front light which would have gotten me a ticket from the City of Dallas. and charged me an additional $40.00.  I then had to hired another electrician to fix the problem.  He also did not wire the back correctly and they had to fix it because the wires were hanging out.  The second electrician cost me $639.99.  I beleive he owes me that money.  He did not do what he agreed to do and ripped me off and did not give me a bill.  DO NOT USE THIS GUY.  He also made me lose $55.00 on my home warranty due to his lack of respect and no bill.

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