I started pricing two new AC units to replace the old inefficient ones that I had. First of all, these companies are robbing people blind!! 13k, 16k and the big daddy of em all, 19k for two units. These companies are charging like they are installing ALL new equipment like, ducts, plenums, wiring and registers! Its rediculous! So ehile browsing some mail, I find IME in a circular and what struck me right from the start was thatvthey listed their prices. Then, and this is the best part, they were within the Texas average for an installed replacement unit.
Look, There are reputable websites you can go to that will tell you what the average cost is for a professional HVAC installation, as well as, wholesale/dealer prices per unit. This is to help YOU, the consumer avoid these overpriced installation jobs. 4 highly recognized companies gave quotes 3 to 5 times the FAIR average.
So I contacted IME. From my first contact with Jake and Tyler, the two sales gentlemen who came to my home, I was impressed with their forthrightness and knowledge about the process and prices. There was no, ....well....., or uhhhhhhhh, you see. I even gave them a couple of reasons to lie to me, to make the deal sound sweeter to get a sale, and they didn't. It was honest and upfront, here's what we can do for you and here's how we will do it.. Just straight talk without the fluff, i really appreciated that. They had me sold but I wanted to run the final price by the brains of this operation in case I forgot anything. The wife okay'd it and I called Jake and Tyler to green light the install.
On 9-13-2019, The crew arrived as planned. I verified the units they had were the correct ones to be installed. Juan was awesome. He introduced himself and his helper and got started straight away. They were very courteous and careful swapping the units out. Juan got clarification on some of the equipment options and after a few hours they were done. I was actually surprised that they were done so soon. Juan took me on a tour of the installation from the inside units to outsides units to the thermostats. The installation was hassle free, damage free, even with bringing two units downstairs and taking two units upstairs, and it was fast enough so that my house didnt notice the lack of AC.
I highly recommend IME to everyone that I came in contact with. From Jake and Tyler, to the very pleasant receptionist who answered a couple of my general questions, to the stars of the event, the installers, Juan and his helper (sorry I cant remember his name!). They were all great to work with!
If anything changes, I will definitely update this review!