Speedy Electric and A/C

I recommend Speedy  wish is why I requested them back. Ricki and Adrian were so professional and knowledgeable of my system and not  guessing they knew what they were looking at and how it would looking at and it would have to be done.  Friendly and considerate of any inconveniences how long Repair and expensive it would be. I will continue to use Speedy

I was scheduled for installation today the dispatcher forgot to schedule my service and the owner had a terrible attitude/response and no sense of empathy for  messing up my appointment.

I have used Speedy Electric several times and they are the best!   You always get a live person when you call to book an appointment and they are very helpful and patient as you go through the 100 items/broken/ not working list that you should have taken care of years ago.
The technician I use, Gary,  is amazing!  He can fix anything.  Speedy provides Highland Park service at reasonable prices.

Service, Timeliness, Price, Technician] Fast, efficient, courteous, friendly, professional. What more could you ask for? He did a great job!!

They were sent by my home warranty company. They diagnosed and fixed the issue in 30 mins. It was great!

Very professional and courteous. Fixed problem quickly. I would definitely use this company again.

when my AC went out it took them one week to come out. It ended up being the compressor they said. Well within a week it was out again outdoor unit not come on or cooling.  This was the same issue as before.It took a week for them to come out AGAIN.
The technician came was there 25 minutes and claimed everything was working fine but it wasn't because within 2 hours the AC unit outside turned off and would not come back on again. The technician just kept saying everything is working fine everything is working fine. Obviously everything was not working fine because I did not have air conditioning. I finally got fed up and called someone else that came out the next morning and fixed the problem.

Took longer than they originally said to arrive but once they did, the tech was mindful of social distancing and  courteous. Got the work done and explained everything

We had an emergency and we agreed for them to perform work while we were away. Speedy Electric and A/C stated they performed work but we suspect they never did and they have refused to provide us a copy of the receipt, proof of the work performed, and information on warranty for their work. Additionally, they charged us $800, which I now know was roughly  40% higher than the five other electricity and HVAC companies I've now spoken with in Ellis County. Shame on me for trusting Speedy Electric and A/C without calling for other quotes. When we've called multiple times to obtain a copy of the receipt showing proof of their work, we get put on hold for 5-10 minutes only for someone to come back and tell us that they're too busy to find the receipt and to stop calling.

I was forced by One Guard Home Warranty to use this company. Brand new AC system. Over 3k out of my pocket despite having  home warranty coverage.  Your company put a wrong pipe fitting that was causing the water not to drain and backup which caused a water line backup and a rusted out pan, basically less than a year old. This was done on purpose. So I would have problems in the future. An AC & Hearing professional told me this information. In his 30 plus years of experience he has never seen a fitting used like the one your company used. It was blocking drainage on PURPOSE. I will never do business again with your company and also share my experience.  Shame on you.
AND now discovering they didn't charge the unit correctly so I need more pureon!!!

They serviced by house 6 months ago, unfortunately because under my house warranty they're the once that are under the contract. Now i had to call out a new company. Turns out that our coil is broken, and has been broken for a long time, and the AC unit didn't have any freon left. Last time this company came out and I was complaining about the AC not cooling, they said everything looked fine. I asked about freon, they said they supposed they could add a few lbs in there. It's very frustrating to be lied to.

Update on their service. They came out today and fixed and replaced our air conditioner in the rain. They came when they said they would and the unit is working again. We are satisfied.

they said they brought their A team to my house but they lost a portion of the A/C when it blew out the back of their truck. Other than waiting for them to go get new parts the install was good. Had to insist they not use card board instead of the insulated board that blew out of their truck.  They did not do a follow up and they did not give a quote for electrical work as requested.
The A/C works great that they installed, I have no complaints about the A/c they installed it has worked great.

Be sure to read other reviews before you choose them! They're Coil Scam expert
my home warranty company sent speedy to fix an ac issue. technician came here said coil is dirty and need to be cleaned, 300$ for cleaning service but no guarantee that if it'll work. If not work, then the coil need to be replaced but he wasn't sure if coil is covered under warranty. Later called another company. they found the freon level only has 1/3. They help me recharge it and told me there should be a leak in coil. Then I checked my policy, Coil repair or replacement is fully covered under warranty. So I called back, customer service people told me ok, yes, coiled repair is covered , but i still need to pay their 300$ cleaning service first otherwise if warranty company see it's dirty, they'll deny the service!!!???Then she threatened me if we don't pay for coil clean service they can come back to take pictures of my coil and tell my home warranty it's broken due to lack of maintenance!!! Wow!!! What a honest and professional business!! You didn't find leaking and lacking freon but threaten me to buy your 300$ coil cleaning service....

They didn't show up on time, we waited for the entire day and the later technician showed up when no adult was at home, we had to ask him to reschedule but this guy charged us for the trip. When I explain to the owner- she refused to reschedule, was very rude..  very very unprofessional.

Unfortunately our latest experience with Speedie didn't go well.  Apparently when you have all the work you can get, quality and customer service goes out the window. I called dispatch about the problem  we encountered and she basically said that I'm glad you were able to fix the problem your self (after the technician wanted to charge us an additional $89 to install a new thermostat) but claimed the system was working fine with the current thermostat) because it would be another week for them to come back to resolve the issue... imagine not having ac for another week....

Excellent customer service! They value their customers and are always willing to go above and beyond to get the job done right!

I've used Speedy Electric a couple of times. They turned up when they said they would, completed the job on time and cleaned up after themselves. And the price was very fair. I will use them again when I need a first rate electrician!

Really great job done by Dustin, he's an honest hard worker that said what he'd do and did what he said also the6 were very affordable and came in at half the price of my next best quote. Highly recommended, ask for Dustin!

Showed up, looked at my A/C unit and said he would have to see if the work was covered then he would get back to me. Then he wrote on the work order that he told me that it wasn't  covered, right after he told me that he would back to me after checking with the company . Then he had me sign it and left. I saw what he wrote after I signed it. I never heard from them again until now when they want a review. Garbage

My kitchen light had been out for a while and they got my light fixed quickly and the repairman was very nice and he checked everything to make sure he had things repaired correctly.

We were having trouble with our air conditioning on a Friday night and we called speedy air. They were at our house in an hour-- on Friday night!!! Great service. The technician diagnosed the problem and ordered the part. It delivered on Monday and they were right back over to install it. We have had no problems with the unit since.

These guys are the best in the business. I would call these people again when I need hvac or electrical work done.

Not properly fixing Mr Shoup's air conditioner after hm paying $800 for service. Little or no service to their customers.

I scheduled an appointment, weeks in advance, for an electrician to meet me at my new house build. I wanted additional work done. I called the day before to confirm the appointment. I was assured that the electrician would be there 10am sharp. At 10:15 I called Speedy Electric. the Office Manager, Barbara, had no idea what I was talking about. Said she'd call me back. When she did, said that someone should have called me
at 9:30pm the previous night to let me know that the electrician wouldn't be able to be there! (9:30 at night? Who is working that late!) Obviously the appointment was never booked.

I have always had a great experience with Speedy. The technicians (William) are always very respectful of my home and animals. I feel comfortable with them, never feel pressured to pay for extras or upsold. They always provide all the info and recommendations and then let me decide. They have always had a great response time and stay on top of me to schedule those check ups, which I appreciate. I'm a happy member of their VIP program.

My home warranty sent this company out because my thermostat was not turning on they came out took the guy about an hour or two to figure out that my thermostat had a short... Two weeks later my ceiling starts leaking from the A/c. Now I am not blaming him but I've lived here a month with no issues and he comes and all if a sudden I have to patch my kitchen Ceiling... Call my warranty again they send this same company back out and he tells me there is no leak from my duck work!!! A day and half later more leaking in my kitchen! They are worthless and do not know what they are doing!!!!!

This business responded to an American Home Shield service request. The cook top on my Jenn-Air stove would not heat large pots of water to boil, although it would heat smaller saucepans of water to boil. When the Speedy Electric contractor called to confirm the appointment I explained the problem in detail. Nevertheless, he said he would have to look at it.

When he arrived, I demonstrated the problem with a large pot. He then said, Oh, your cook top element has a sensor in it that prevents it from staying full-on with pots that are not completely flat on the bottom. That will be 75 bucks, please.

Since he obviously had encountered this issue before, HE SHOULD HAVE EXPLAINED THIS TO ME ON THE PHONE, instead of wasting my money! Since he did nothing, I would like to be reimbursed for the $75.

Although parties who answer the telephone at Speedy Electric are friendly and professional, the customer service at this company is less than professional.  Three appointments later and our electrical issues still is not resolved.  The first appointment was a no show after waiting through a four window without a telephone call, and the technician arrived on the second appointment time almost two hours late after a four hour window; however, only because we contacted Speedy Electric to follow up on the status.  When speaking with an alleged owner / supervisor, the party stayed he question if we were at fault due to the repair not being completed.  In addition, we experienced additional outages due to an error made by the Technician that had to be completed by another vendor.

It is unfortunate to have to write a negative review.  Although I appreciate the efforts to attempt to complete our repairs, I do not appreciate being questioned when it is apparent that this company needs to question their ethical and professional responsibilities.

Awesome service and very reasonably priced.  I really like there software as well.  Will use for all future needs.

Everyone that came to my house was great. Very attentive to the job they were doing and informative for me as well.  Answered all my many questions.

I do not recommend this company.  They were sent by my Home warranty company and after I had paid for $150 worth of freon the AC was not working any better than it was before they came.  On the second visit they repaired something unrelated and still no change, which meant every night for 3 weeks it was 80 degrees in my house.  On the 3rd visit they wanted to add more freon for $50!  Why would I do that when I had already wasted $150 with ZERO results????  I am done with One Guard Home Warranty and Speedy Electric and still have an AC that needs repairing so I can sleep at night.

They were good and fast!!!!
They worked hard for the hour and did more than I expected, I will hire them again shortly.

The technicians did a good job with the work, but failed to quote me any prices after assessing the project. They told me it was based on an hourly rate before they started, so I was under the assumption it was an hourly rate. My final bill was $444.00 for less than 3 hours of work. They charged me $120 to install a ceiling fan that took them under 10 minutes to install. Their install price was more expensive than the actual fan I purchased today. I called and asked to be directed to management and they said a manager would call me back and they failed to call me back.

Description of work:
Install Ceiling Fan Install an Outlet in Entertainment Center Ran HDMI in Master Bed Install Chandelier Installed LED lights

Fast professional and fixed the issue correctly the first time.

Awesome service.  Excellent communication from dispatch with regard to where the technician is and when they are en route.  No BS from these guys... they get straight to it and repair the problem.  I had Elite AC out to the house initially and I was fed a load... you're going to need X, Y and Z and did I mention it could be had for only $9K?  

Speedy saved me from an $8,500 mistake.  If I ever need anything for my AC I will be calling them back without hesitation.

Tech was nice and friendly. Best part is he was on time. I'd definitely use them again. He had to order a part, came back and installed it with no hassle.

No No No
You  blew it big time when you fabricated the reason my compressor failed.  Cost me $4200 out of pocket. It felt like you were more concerned about protecting the warranty companys pocket book.

When my wife and I decided to remodel the kitchen we needed to get a new 240 volt line installed. We called Speedy Electric and The Technician Ryan and Seth did a Great job.

I totally recommend this company,  I have had to cancel so many times and yet they stay understanding even if its been the last minute.   Thanks Speedy Electric

My tech was timely, efficient, professional, and caring.  He diagnosed the issue, went to parts store and purchased part, and installed it in less than 10 minutes.  Great and superior customer service.   I am a raving fan!

Great service provided by skilled electrician who are proud of their quality work

Jerry did a great job fixing the issue with wiring. I some upgrades on order with them will update

This company had installed the AC for the previous owners.  They provided less than 1/3 of the return ducting needed for a 5ton unit.  Our AC is gasping for air.  Donnie continues to play a shell game, refusing to warrantee their awful installation.  The next phone call I place will be to my attorney.

Worst service! Do not use this company. My AC didn't work properly so One Guard home warranty company contracted out the work to this company. A guy came and said the only reason AC not working was condenser got clogged. He was so sure ac should be working well after cleanjng it. However it didn't work at all after cleaning thoroughly so requested recall svc. The same guy came up again and said freon gas was out. Paid $100 for freon and another service call fee. However ac still didn't work. He said he would drop by to check AC but didn't show up on the scheduled day without any call or text! Seems like their only method to fix is let the customer clean ac and then filling freon gas, finally eat and run
..not showing up . Plz let the professionals fix your AC in order to avoid spending extra money on it.

Really great experience,  up front,  clean,honest. Will use again!

They were on time, they answered when called. The whole thing was a smooth process.  Plus our plumbing was fixed!

Speedy Electric repaired my air conditioner. I am very satisfied with their service, promptness and professionalism.

I do not like writing reviews and this has been sent to me several times to write a review.  Please stop.

Service degraded from the last time I used them a year ago. Poor communication.
I have issue with mold around the AC vent. I called speedy for appointment and made sure that it is possible for them to notify me ahead of time prior to arrival. I was not able to wait 4 hours window due to my job.  It never happens.  I got a call when the technician was at the door already. Me and my boyfriend  drove through traffic to the house but the technician left. He told us to change filter.  I asked if he can help us change it as he is already there. (It is rental property)  He refused and left for the next job. I end up pay 49$ with additional 325$ quote for vent cleaning. It is much more expensive than other company.

The communication should be improved big time. We are in 2016 and how hard it is to notify ahead of time.  The operation seems to be 1990 style.  I wish they could have told me that they are not able to notify customer. I would have not waste time with them. I pay 49$ trip charge dollars for nothing.

They need more staff to handle the front desk and schedule properly.

Not very personable owner she was frankly rude and short with me. But to each their own found many other competitors locally much cheaper and actually call you back like they said they will...

I was told by speedy that I  had only 2 options. Spend 2000.00 to replace a part on my ac or purchase a new unit over 6000.00 I  could not afford either so I  prepared to spend the summer with only a portable ac in my bedroom. A friend suggested I  call another service. They cleaned the part Speedy said had to be replaced, added some coolant and did not come close to 2000.00. Not a reliable company.

They try to SCAM you---BE WARE......I have One Guard Home Warranty and they sent my work order to Speedy Electric.  They came to my house to look at my A/C unit which is original to the home and nearly 25 years old.  They told One Guard that something must have happened to the unit for the fan blade to be damaged causing One Guard to deny my claim.  As though I would purposely damage the AC unit for my master bedroom in the middle of the summer in Texas. When I called Speedy, the office manger was so rude and essentially said that I needed to have them give me an estimate for a brand new A/C unit and the cost would not be covered by my home warrantee.  I called One Guard and after fighting for a while they sent out a new company for a second opinion.  Of course the new company upon one look at the unit said there is no way that the damage could be caused by anything but normal wear and tear due to the age of the unit as there is no damage to the outside that would suggest anything or anyone got inside of the unit.  He also shared that he has gone behind Speedy multiple times as they try to scam Home Warranty customers and give false diagnosis to make customers pay full price for repairs that would otherwise be covered!  DO NOT USE Speedy Electric!

These guys have worked on my personal home as well as my client's homes - from inspections to repair estimates and actual repairs. They're responsive, prices are competitive, and it's fixed the first time. They're always at the top of my list of recommendations.

Do not know why there is a less than great reviews on Speedy Electric because we just had the best experience with them.

They were recommended to us by an electrician who admittedly did not have the equipment or the skill set to resolve our issue.  

Speedy proved to be prompt, professional and affordable: our two technicians, Robert and Skyler, found the cause of a very difficult to find problem. Based on what the first electrician said, we expected the worst with visions of having to break through walls, furdowns and air ducts in our thirty plus year old home but through a very thorough inspection the problem was resolved with everything left intact. Highly recommend!

Because of my poor Yelp review, I received a call this morning from Jenny, the admin who said that her managers were upset about my poor review. Well, if you did your jobs right, then there wouldn't be a poor review! Then she gave me an argument!!! She then asked Well, what do you want me to do about it? I said get a technician out today! I am a VIP customer!! She even made me cry!! Arguing with customers & making them cry is not cool! 2 hours later, she called back & said her manager's solution was to refund my VIP money & call it quits. Wow, what a slipshod company!!! So, it seems to me that their techs are a skeleton crew; or maybe just way overworked; & from the looks of things, maybe the company is just wanting to get out of this business. If so, they are doing a great job of putting themselves out of business. It's too bad because there are a some techs on their staff who are amazing.  Mark is one of the best in the business. Before last fall, I was & my parents were extremely happy customers. This used to be one of the best a/c companies out there. Certainly their troubles aren't with their techs as much as it is with them forgetting that their paychecks come from good customers like me & my family. Good customer service is everything. My family & I have literally spent thousands of $$$$ with them & that clearly means nothing to them. Even last summer, we paid $3,000 for a new coil. But I guess that means nothing as well.

Below are what my experiences have been since last October:

2 technicians in 1 day & my house is still at 80 degrees. It is totally unacceptable for a repair person to leave your home & not ensure that everything is fixed & working right. The technician did not have his thermometer on him to check the temperature of the air coming out of the vents, but it doesn't take a certified technician to say, this is still lukewarm air, that means the a/c is not fixed. I am sitting in my house crying & upset because they can't seem to get someone to actually fix my a/c!!! Last year, they sent an amazing tech out who not only walked me through everything, but he checked every single thing & did not leave my house until the air was ice cold & everything was working properly. The 2 they sent yesterday didn't even take the cover off the coil to physically check it. They just relied on readings to say it ain't frozen up. Really? How about double check on that, especially when it's still not fixed?

Oh, and the on call line is a joke. If you call after hours, you might, if you are lucky, get a call back that evening, but don't count on it. Most likely it will be the next day. I really don't blame the admins on this. This is a management problem (or owner). Yesterday, I called during business hours, but was put in my place because she had so many calls. I then called back because the a/c had gotten worse & wanted to know if they had scheduled a technician. I was put on such a long hold, I hung up & called back only to find they had turned off their phones. Finally about an hour later, someone called back (she was nice) & made sure I was on the schedule. I understand that maybe the first person I talked with was overwhelmed, but maybe if they actually fixed the a/c's the first time, they wouldn't have overwhelmed admins.

Great service- Love the communication prior to arrival.

Speedy came out for a spring check up, and talked us into needing four pounds of freon. Well, three other companies agreed it was ridiculous to put that much refrigerant without looking for and finding a leak, and two weeks later, the unit went out. We called another company, who fixed a part and had to take out the extra freon bc the unit was overcharged.

What's worse, I spent weeks playing phone tag and getting told someone would call back trying to rectify them having us pay 250 bucks for freon we didn't even need. They keep telling us someone is in a meeting, not in, has to look at an invoice, etc.

It's one thing to have a tech mess up, but it's bad business to be this flippant about trying to rectify an issue with a customer.

So much for that money saving spring check up.

You should be able to give 0 stars!!!
This is was by far the most unprofessional experience in working with contractors. Their technician arrived at my home to repair the A/C and, without so much as looking at the unit he said I needed an electrician. When I contacted my home warranty company, that forced this business on me, the rep said that it was the contractor's diagnosis. The kicker for me was when some lady called with an attitude because I gave her technician a one star review.
Transcript of the conversation-
Me: Hello
Speedy Rep: Are you the homeowner at address
Me: Yes
Speedy Rep: Umm, Do you have tenants in your home?
Me: Who are you and why are you asking this?
Speedy Rep: I'm just trying to figure out why you gave my tech a 1 star review. He wasn't allowed in the home.
I went off on this fool. First, being rude and asking questions that are none of your business is not the way to make a customer change their review. Secondly, their rep is a liar, I had already had two conversations with my home warranty company that spoke with Speedy and acknowledged that their technician was inside my home and confused about what to do. However, the work order was DETAILED. A common issue, the upstairs is not cooling down, despite blowing cold air. I had already done all the troubleshooting and there was not ELECTRICAL issue with the A/C.

Our home warrantee uses Speedy for all electrical and cooling and heating. We have never had a bad experience in the 5+ times we have used them. They are always extremely helpful, and answer all of my questions (and I'm that guy that hovers and asks what they are doing and why so I can learn). I can't speak to their prices since we always go through our home warrantee, but I can say they work fast, and they do great work. They have fixed three electrical issues, two pre-season tune-ups, and replaced our furnace

Called my home warranty company regarding A/C not working properly they sent speedy electric & A/C to my home.  The technician informed me they were the same company that came to repair the A/c for the seller when I purchased my home.   My home inspector was concerned because the A/C wasn't cooling.  Everything went downhill from there!   First, I was told the a/c needed 1/2 lb of Freon, then I was told it would need a new fan, then I was told I would need a whole new a/c system because a wasp nest  abused pressure on a coil causing it to leak.  Thanks to the wasp nest OneGuard denied my claim.  
I had another company come inspect my a/c unit, and he informed me that their is no way a wasp nest caused a leak on the coil especially since it was very obvious the same section the leak was detected had been repaired before.  
A definite red flag to me was that the technician just said sorry for your bad luck and left didn't even bother to try and sell me a new a/c unit.  
Now I'm wondering if these same issues were present when speedy electric A/C serviced the a/c for the previous seller and just filled it up with Freon so the seller wouldn't have the expense of replacing an old a/c unit and leaving me stuck with the costly repair that the home warranty company won't pay for.  

I feel very taken advantage of!

Thank you for always being available to accommodate fast turnarounds, reasonable estimation and fast service!

We've had two dealings with this business. And both of them were poor.
Our Home Warranty company sent them a work order (broken AC). We explained that we could be there any day after 3:30. The receptionist explained that since it's October, business is slow, so they send their service techs home early. But she assured us they could have someone out the next day or two.
I get a call the next morning at 9:00 and she says they have someone in our neighborhood and they can be right there. But we're both at work and won't be home until 3:30 like we discussed. She said that this won't work for them and if we can't be there right now then we're going to have to reschedule for a different day.
I'm confused. Business is slow. I'm trying to give you money. But you keep sending your employees home early. Poor business plan. And the receptionist was not very easy to work with.
Day 3. No AC. We're finding a different company to use.

I had Speedy Electric come out a couple of years ago to put in a electric panel which cost $4,000.  This cost also included replacing all the junction boxes in the attic.  Fast forward to today, my dishwasher quit working and it turns out to be a junction box that they missed when they did the big job a couple of years ago.  It seems reasonable to me for them to fix this for free since I already paid for them to re-wire all the junction boxes.  I'm not upset that they missed one of the boxes but only that they are being difficult in backing up their work.  They wanted $169 to fix it but agreed to do it for $85 after I went back and forth with them.  Just be aware that they don't necessarily back up their work and are not customer friendly.  If you refund the $85 and stand by your work, you will have a happy customer.

These guys are awesome! the tech arrived as promised and got the repair done quickly and at a fair price.

Superior service.  Our Home Warranty Company has sent Speedy out for a couple of issues over the past year or two.  Always here when they say they will be.  Quickly diagnose and repair the issues.  They make sure I am well informed regarding the cause and resolution of the issues.  Great cummunications and Customer Service.  Thanks again!

My home warranty sent this company out for an A/C repair and turned out that it was just low on freon. During the service visit the oversized tech broke my attic ladder with the OWNER watching and simply said he would lose weight by the end of summer and had no concern for the damage the tech had had just caused. My home is only 10 years old and they are blaming an old ladder. I would advise against using this company. They will find an excuse not to make repairs to damage they cause!

Fast and friendly but I wish that he did not reek of cigarettes ! It stayed n the house for three days!

My air conditioner went out. Speedy Electric came to see what the problem was.When I saw the break down they gave me I had a fit. They wanted me to pay out of pocket almost $1000.00 after what the home warranty was paying them.. They seemed to try and charge me with anything that would stick. When my husband hollared at them they revised their bill by almost $500.00. Makes you wonder huh? Would not use them again nor refer them! Do not use One Guard Home Warranty company. At one point they said there was nothing they could do...they wouldn't even give me a chance for them to call another air condition place to get a second opinion. I can't get a second opinion I just have to go with whoever they send...beware. Again do not buy your home warranty from One Guard Home warranty. And by the way I'm a realtor!!

I received a quote of $95.00 to install a ceiling fan.  With this information I scheduled an appointment.  Before the electrician installed the fan he asked me if I had been informed about the price.  I told him that I was quoted $95.00.  The electrician said it would be a $69.00 service charge plus $95.00 installation fee.  The $69.00 service charge was not mentioned when the owner quoted me the price nor was it mentioned during my phone call to schedule the appointment.  The service fee should have been mentioned at the time that the appointment was scheduled not after I had spent an entire day sitting around the house and the fan was about to be installed.  

In addition when I explained to the lady in the office she said I could pay the service and installation fee or send them down the road.  The electricians were respectful and nice but since the lady was so rude down the road they went.

A waste of my time and a wasted trip for the company could have been avoided if the service charge was explained at the time the appointment was scheduled.  Please make sure you understand how much the service charge will cost before you schedule an appointment with this company.

And to add to this review, I see on their Facebook page that they have charges other customers 99.00 for similar work.

Compositor went out, called the 24 hr service.  Fixed the problem fast, very nice, answered questions.

Do not use this company. We were forced to use thru our home warranty company. One unit was not cooling during the afternoon and evening. The technicians came out said that it only needed freon. Charged me for 2 lbs and left. That evening the temp went to 84 degrees while it was set at 75. Called back and now they wont return until another day. From past experience they will say that it needs a part but they have to order it. So it will be several more days. What kind of AC company doesn't have parts on hand?

They had to come out 3 times, each time was a different tech. The third tech finally got my ac working better. It's not a 100% but the ac unit is old and Speedy can only do do much. Anyway, it's working and I would recommend them.

They did the job, I wouldn't say it was extraordinary or bad.  however, when I paid over the phone, i let the tech know I had to have an invoice. However, I have yet to receive an invoice for payment and in my line of work, that is extremely important.  I guess once they receive payment their job is done.  Now I am having to chase them down for an invoice that should have been easily provided.  Not happy about this at all, it's time I could better spend on my clients and residents.

Speedy has been a reliable partner.  They are reliable and fast.  Their electricians go the extra mile.

I had a tree fall across a power line. I was literally up the creek without a paddle. Apparently the electrical codes had changed since my house was built and the connection had to be 13 feet off the ground. I was 5 feet too short and Hill County Electric would not reconnect until the problem. Bottom line: 75.00 worth of parts and 2 hours labor.

Speedy electric charged me 1000.00 to do the job! Thieves!! They really don't deserve one star, but I had to give at least one to post.

Please do not use this company. The reviews speak volumes about this company and I will not wait any energy repeating what has been said

Incompetent , untrained and should close their business

I'm terribly disappointed in this company. I signed up for a spring maintenance on my a/c unit. I had to wait on them even after leaving work early to meet them when they told me they were on the way. I was told my inside unit was fine but my capacitor was going bad on me. I was quoted $225 to replace it. I declined. I got a second opinion on the unit and was told nothing was wrong. But if it was, he was going to charge me $100 to replace it. He didn't charge me anything. I feel this company was just trying to get my hard earned money when nothing was wrong. I would not recommend them to anyone!!!

Professional, knowledgeable and courteous technicians. Great customer service. Prices are reasonable. I have used them in the past 4 years with no regrets. I joined my then Home warranty company because of them only to find out they were no longer associated with them. I dropped my home warranty when I found this out. Cause the companies they sent could not compare to Speedy.

I have never had such an unprofessional experience!  I have a rooftop a/c unit which I told them when I scheduled the appointment.  Tech shows up with no ladder and left.  He said he was in a car and I need to call and reschedule!  I rescheduled and was scheduled from 3 to 7 pm.  I get a text at 1:23 saying the tech is on the way!  I called them to say I can't be there until the time that I had scheduled.  They respond that they are running early today and cannot meet me at my scheduled time!  Needless to say the customer is the least important person to this company!  I cancelled and will not recommend nor use their services!  Utterly disgusted!

Absolutely horrible service!! Our A/C went out in the heat of August and they came out on three (3) separate occasions within one weeks span (always a day or two apart) and would fix it then an hour later the AC would blow hot air. We insistently told them that it would not remain cold and kept getting responses like all of our gauges are on the money or Really in the heat of summer your AC is only designed to get about 20 degrees colder than the outside air... Are you kidding me?!... And just like clockwork the AC is once again blowing hot air an hour after they left... If you don't know what you're doing send someone else out that doss. It's that simple. A week without AC in the heat of Texas summer is ridiculous. We have since requested that our next AC technicians sent from our home insurance agency NOT be Speedy Electric.

Poorly customer service and poorly service. Nothing gets done through them. Does not recommend. The manager needs to work on his attitude.

My service warranty company hired them. 1 day Josh came out and diagnosed the problem. He said he would order the part and come back. The office called a day later and we made an appointment. Josh came out and the wrong part came in. Ok this happens. The plug on the new board was 2 plugs and not 4. So he went back to the supplier and got the correct one. A few days later we scheduled for the 3rd visit. Josh was not available so they sent a couple of guys that didn't know anything. I ask to see the board before going inside. They said what board? They didn't know why they were even out there for. When making the appointment I ask to have Josh verify that the new part was correct since he took a picture. So now on the 4th visit Josh came back to install. The problem is actually the person scheduling does not have a clue and wasted my time on an extra visit. Josh was nice and was able to fix it.

I wish I would have read the reviews before I allowed AHS to send this company. The customer service sucks. The representatives including the managers are liars and manipulators. The service tech guys were nice.

We've had them come out several times and they have always been fair, reasonably priced and professional. We wouldn't use anyone else. Quality work for a fair price, you really can't ask for more than that!

seriously unimpressed, they were sent out by the home warranty people, the work was never finished

only time will tell, but as of right now, this is all that I can give them. they might be at the mercy of the warranty company, but they have been to my house 6 times already, and my ac is still not working properly...

I have two units..my house was not cooling properly in the hottest days of the summer. My warranty company sent this company out. The first time they came to my house (and $60) he said it was because my downstairs unit was not set cool enough (lower than upstairs unit) and my upstairs unit was working overtime and if I set the lower unit cooler at night it should ix the problem . He did go outside to check units but never went in the attic, and said everything is working fine.  OK so that didn't work, I called again and he came back, now this time all of a sudden I had a bad coil in the downstairs unit and he seemed perplexed why he didn't find this last time. I was going to have to pay almost $2,000 even with the warranty company covering most of it on a 10 year old unit. I called another company to get a second opinion, they agreed the coil was bad. He went in attic to check my upstairs unit , he was astonished to find that one of the largest ducts coming out of my unit had fallen almost all the way off I I had been air-condition the entire block for a month!! Speedy didn't even check this! Thanks speedy for an $800 bill from TXU , tow $60 dollar charges form my warranty company and not fixing my problem. I went with the second company and bout a $8K brand new downstairs unit that Speedy missed out on.

very very very bad service, reschedule my appt few time, and than on appt day and at the time, never show up and when i call, they say they never have an appointment...never recommend them to anybody, and make sure your home warranty coverage does not do contract work with them.....very unhappy customer!!! just call and talk to people at speedy electric and a/c, very very very bad service, they transfer me from one to another and did not have an answer for me, they try to shift the blame on me as a customer that i was wrong and even argue with me over the phone!! and even hang up the phone on me and told me to have a nice day!! what kind of professional business is this when they did not owe up to their mistake!!! stay away from them, its not worth a penny to spend on them~!!!!!

Poor service from the start. First point of contact is with dispatcher who knows nothing about HVAC. Techs used only a sniffer to find leak and claimed it to be the evap coil on my 3 year old air handler. Came back and replaced it (very expensive), installed it incorrectly so that panel would not close completely, said nothing about it, and used tape close the gap. A year and a half later, same thing: No cold air and once again said the evap coil needed to be replaced--again. What I've uncovered after finding a good company is that any ethical professional in the business will tell you this is highly unlikely. Yet not a single contact at Speedy Electric was willing to acknowledge that fact or be willing to find the real source of the problem. Without visually identifying the leak, this company is ready to charge you thousands of dollars. In all my encounters with this company--over the phone or in person--I have found no one who is experienced and conscientious. Go elsewhere and get second and third opinions.

at at least a ten times for the air and they put the wrong pan in and did not even advise a part that needed to be replaced and i now cannot use my air since my ceiling has mold and looks like it will fall down   DO NOT USE