Best Businesses in Ohio

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

We came back from vacation to a clogged sewer pipe. Roy's Rooter was there in 45 min on a Sunday. Bob was extremely helpful and friendly!  I had an appointment with a bigger company and they gave me a 4hr window and after 3.5 hrs they called to tell me they were running late...frustrated I checked Google reviews and I called Roy's. Next time I'll call Roy's first.

The price was less than the bigger company and he came on a Sunday afternoon. Also Bob offered helpful ideas for planning and protecting my house in the future.  Skip the big company and go with Roy's Rooter!

Called them this morning for plumbing issues and by this afternoon it was fixed. Ben did a great job I highly recommend their plumbing services!

Had a plugged kitchen drain, they cleared it and cleaned it for a shockingly reasonable price and was told if it plugged again within 30 days to call and they would do it again free of charge. Recommended by all big area plumbing suppliers in area as well as companies that couldn't make it out that day.

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

I've been using AK Irrigation for 6+ years on multiple properties I own; I won't be using them again. We did set an appointment for system upgrade and expansion in advance for opening they have, which was a middle of the day. Owner never showed up for our appointment nor did he have the decency to call and let me know. I wasn't even told he wasn't coming until I called an hour into my scheduled appointment. Lost half of my work day! I've requested a call back from the owner with no success and although. This is not how you treat customers! After ownership changed it is going down pretty quick. Will recommend think twice before use them!

Claimed to have quoted us for a simple repair, but instead charged us over $500 of labor for one hour of work. Told us the total AFTER the work was done.  If you want to be charged $500 an hour for labor then please consider this plumbing service.

The Drain Doctor, Mike and his crew came out to help us with a nasty ongoing plumbing nightmare. Our sewer line over the years progressively got worse and finally stopped working all together. They sent out a plumber to run a snake out to see what was up and determined the line had collapsed and filled with mud and debris. So they set it up to get started on this as soon as they could get all the utility companies to sign off on it. The utilities were marked carefully over the weekend, but the township had the sewer line marked totally incorrect. Mike and his guys took their time to solve the mystery of where the line was and able to get started on the repairs.  It was as suspected nasty old Orangeburg pipe. They used a line camera so they could see what was happening to the line. Repairs went smoothly and quickly from that point. And they even found a water leak we had not spotted earlier in the house that would have eventually burst. It was  nasty messy business but the crew worked hard to get the  job done before the sunset. Mike answered all our questions concerning the situation and everyone was laid back and friendly. We have our drains back and our toilet is working like a champ. We will be calling them back for other plumbing jobs as well.

I am blown away by their amazing service. They came through in an emergency. Nick was our serviceman and he was professional and efficient. Thank you so much.

I'm thinking Samuel D. may have the wrong company, as there is another NI located in Worthington? Chris Kolb of Nationwide Irrigation installed a system at my home, as well as my mother's. I wasn't even home when he and his team came to my house to do the install. I just told him what I wanted, set a temporary garage code, and he did the rest. Some of us can't be at home all day because we're out working, so this was awesome!

I actually ran across this review on Yelp! because I was looking to sign up on their website to have our irrigation systems winterized, and was going to pre-pay online. If the review is a legitimate review on the right company, I'm surprised that there aren't any specifics as to what was done incorrectly, or not to his satisfaction. The only thing he specified was the name of a competitor to use instead. Which leads me to believe that the review isn't legitimate. Usually when people complain, they will be very specific of what the business did wrong.

They don't even do any advertising; their business runs on word of mouth. My mom is one of the pickiest people, and even she complimented on the way Chris ran the water supply line through her finished basement.

A man came out to give us an estimate, looked around, said he would email us an estimate and we never heard from him again.  Thumbs down.

After about 20 interactions with this company, I've come to the conclusion that it's hit or miss.  Sometimes technicians will be friendly and helpful (AC/Furnace and Plumbing interactions come to mind).  The others tend to forget about your discount club discount or act like they get a commission if they sell you the platinum fix as opposed to the necessary fix (Electric and Plumbing interactions come to mind).  

Of the times where things have been realllly bad, I've been given refunds or not charged (as was the case with my previous review).  That's good and all, I'd just prefer to not have to guess if it's Jekyll or Hyde that's going to show up when my pipes are leaking.

If you're new to the house owning game, I'd suggest being wary.  Not to say they can't do quality work, I'd just say it's not always a given, which can be mentally and financially frustrating.  If you have patience and some know-how, I'd say they could be worth the call.

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