Best Businesses in Ohio

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

Bob is the most reliable plumber you could ask for. He has helped us out of multiple plumbing emergencies and he is fast and efficient. He always gets in contact with you quickly, and makes you feel like a priority. I can't express how great a guy he really is.

10/14/2016

Overall

Service

I had a gas line leak and this company was on the limited list of accredited ones by Lancaster Gas service. Cr. Strohmeyer put me at the top of his list due to seriousness of the problem. He investigated the pipe and was able to thread the new pipes through the existing ones. This meant I didn't need to have my front lawn dug up to reach the faulty pipe.
I was impressed by his professionalism and attention to detail. He took pains to explain what the options were, how they would be done and made me feel confident of his expertise.
I have already recommended him to friends and have put him on my list of 'best people to call.'

Had a plugged kitchen drain, they cleared it and cleaned it for a shockingly reasonable price and was told if it plugged again within 30 days to call and they would do it again free of charge. Recommended by all big area plumbing suppliers in area as well as companies that couldn't make it out that day.

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

These folks do a great job, are reasonably priced, show up on time and communicate effectively.  Wouldn't hesitate to recommend.

Reached out for assistance with a plumbing job via thumbtack. Have waited a week for someone to respond to ask me more about the job, give me a quote, something. This is very poor customer service. I was hoping to establish with a local plumber for this job and any future jobs. I guess it will not be Fraley Plumbing and Repair.

The Drain Doctor, Mike and his crew came out to help us with a nasty ongoing plumbing nightmare. Our sewer line over the years progressively got worse and finally stopped working all together. They sent out a plumber to run a snake out to see what was up and determined the line had collapsed and filled with mud and debris. So they set it up to get started on this as soon as they could get all the utility companies to sign off on it. The utilities were marked carefully over the weekend, but the township had the sewer line marked totally incorrect. Mike and his guys took their time to solve the mystery of where the line was and able to get started on the repairs.  It was as suspected nasty old Orangeburg pipe. They used a line camera so they could see what was happening to the line. Repairs went smoothly and quickly from that point. And they even found a water leak we had not spotted earlier in the house that would have eventually burst. It was  nasty messy business but the crew worked hard to get the  job done before the sunset. Mike answered all our questions concerning the situation and everyone was laid back and friendly. We have our drains back and our toilet is working like a champ. We will be calling them back for other plumbing jobs as well.

I have used them a couple of times- they came out quick, professional, fair price. One time the issue was was user error and he fixed in two minutes and didn't charge me for being a moron :). Now that's integrity and good service!

Chris Kolb the owner of the company came out to give a quote. I had used them before to put in my irrigation system. I was expanding it to the backyard. Chris gave a bunch of excuses on why he couldn't do the job, or all the work he had to do to complete it. I asked if he wanted to do the job or not. He asked for his quote back. Took it out of my hand walked away ripping it up. Completely rude and unprofessional. They lost a long term customer today.

A man came out to give us an estimate, looked around, said he would email us an estimate and we never heard from him again.  Thumbs down.

This company's technician quoted me $1000 to replace the voltage distribution system. I got a second opinion and ended up having to change a $15 capacitor. They clearly were trying to rip me off... consumer beware.

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