Best Businesses in Ohio

We have had Bradley Electric out to do two different projects 1)replace our electric panel and several electrical outlets 2) install lights in our closets and new lights in our bathroom and dining room. Both times the team has done great work and have exceeded our expectations.

They were able to come out within a week and get our small project taken care of. Great communication and reasonable price!

They completed in one hour what another electric company couldn't. Priced ok as well.
Will continue to use them.
They were reliable and showed up on time and was there within 2 days of calling them.
Great job!!

Second experience not too good. Called and sent over materials to arrange an on site estimate. No response received. Called and asked about the estimate and was told that the email was received and that someone would contact me. No response back.

After four days, I emailed that I was going to use someone else. The next day I got an apologetic email explaining that they got really busy and appreciated me advising that the job was no longer needed.

A few suggestions.

1. Acknowledge inquiries. Little as frustrating as emailing a business into a black hole. A simple response saying the email was received does wonders.

2. If within 24 hours, you can't provide a substantive response on next steps, again, follow up with a communication. Nothing says customer indifference like not communicating. Be proactive - don't make the customer chase.

3. If you are too busy, again let the customer know that the request is going to take some time and give the customer an option to accept that or look elsewhere. Again, time is valuable to each of us. Lost days matter when waiting for a response. Act professionally even when the job can't be done and customers will remember. Blow them off and all that is left is a sour taste.

Here's my situation:
My water heater kept going out. Couldn't figure it out. Water heater guy comes out, they replaced all the electronic components in it. Still happening. Can't figure it out - until the guy says it may be at the electrical box, which we don't do.

So I call Strickland - and I'm in no rush - it's a manual process to get the water heater on but tolerable - his response was it's getting cold, I'm not about to let you have cold water.

We set a time, he arrived, he went to work and diagnosed the problem, had it solved, and i've been happy. The change required a little more rework (yay moderately old house) and he came back and knocked that out.

Insanely friendly, welcoming, and accommodating. I mean, ideally, I'll never need to call them again ( - unless I replace that breaker box) but if I have any more electrical issues? They're top of my list.

Damon was so nice to come out on a holiday and replace an outlet that was damaged.  Super professional and knowledgeable.  He was able to come out the same day- you can't ask for any better response time.  Such a great person to work with.  We look forward to getting more electrical projects handled by Damon in the future!  Damon, we cannot thank you enough!!!!

Quality Electric is an honest company that fixed our electrical problems quickly and relatively cheaply. Brandon was like a detective, diagnosing and repairing what turned out to be three separate problems. The first two problems he resolved pretty quickly. The third one, no power to our 1931 detached garage, was a stumper, and he called his supervisor. I appreciated there being a more experienced electrician he could turn to.

In the end, Brandon noticed an obsolete outlet on the wall of the garage down near the floor. He figured out that water had gotten into the outlet wiring, which was still live (!) and that had caused the problem.

Fortunately, there were two wires in the metal conduit from the house to the garage, and he was able to attach our garage electrical service to the newer one. This was a much better outcome than digging a trench through the back yard from the garage to the house to run new wire and conduit. A less honest and competent company might have dug a trench to create a bigger, more expensive project.

The office staff is also very professional. Setting up the appointment, paying the invoice and having a receipt emailed was easy.

After being very satisfied with previous electrical work by Ed at Safe Electric, we contacted them again regarding the installation of a 30 amp/240 volt electric vehicle charging plug in our garage (typically known as an electric dryer plug). We also requested they install an RV electrical box, just like the ones at the campgrounds for our RV that is parked on the side of the garage and to accommodate any RV visitors. Ed provided an estimate and also recommended the installation of a surge protector since our detached garage's electrical comes from buried electrical lines from our home's basement some distance away. The only other surge protector is on the opposite side of the house (at another basement panel). Recently, Ed and Kyle came out, crawled around in the garage's attic space, fished wire through the walls, etc, etc. The installation is VERY clean and professional. We now have the 30 amp/240 volt electric vehicle charging plug inside the garage between two of the parking spots so it can be used from either spot (wiring is ALL inside the wall). We have a full RV box on the side of the garage. It has a 30 amp/120 volt regular plug, just like the ones in the house, another 30 amp/240 volt dryer plug for small or medium size RV's (or, for an electric vehicle that won't fit in the garage) and the 50 amp/240 volt plug for the BIG RV visitors. Finally, Ed and Kyle added a surge protector in the garage wall, just below the electrical panel. GREAT JOB, Ed and Kyle! Thank you! Looks great and we are already using some of the plugs! Please see the attached five photos of the very clean installations!

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

i have always had great experiences with Higher Power. our first interaction was 10 years ago when we remodeled our kitchen. they did a fantastic job. my general contractor was impressed enough that he asked for their contact info to pass onto other clients. since then we have used them for various electric needs:  new panel, transfer switch, and several smaller jobs. they are straightforward, honest and communicate well throughout the job.

We have used James for a couple of projects.  Once for a bath remodel and we had him back recently to do some misc electrical repairs and rewiring around the house.  He provides great service!  Shows up when scheduled and his work is excellent.  Will have him back in the near future for a couple more projects.

Glen installed 2 new porch lights I had purchased from Lowe's. They look and work great!

Just wanted to say how pleased we were with this company. We try to use local businesses for services and we definitely were impressed with this family owned business. They responded quickly and didn't charge an arm and a leg. Very pleased.

Quite possibly the nicest people I have ever met.  Our heat went out on Wednesday and we made the mistake of calling another repairman first.  After waiting a few days for a response we finally called Riley Electrical Services.  We only wish we would have called them first. They were at our house within an hour of our call and set to work fixing the mistakes that the other repairman made.  We ended up needing a new furnace and they helped us make a decision that we felt comfortable with, that also didn't break our bank. While we were waiting for our replacement furnace we were called twice in the morning just so he could check up on how we were holding up with no heat.  He came today and installed our furnace and we couldn't be happier. If you need any work done, don't call anyone else (trust us!) call Riley Electrical Services, you won't be disappointed!

Very poor customer service. They lied about pricing to get into my home then charged me for services they just didn't provide. I would never let anyone from this horrible business into my home.

I submitted a request for service and estimate to the company web site, and had a scheduled appointment less than an hour later. Tim L. arrived on time, was very polite and professional, and never once complained when installing two ceiling fan/light fixtures that were heavy and awkward.  Tim was clearly competent in his job, made sure I was completely satisfied with the fixtures, cleared away the packaging from the new fans, and cleared away the old fixtures, and made sure the installation areas were clean before he left. I am very satisfied from start to finish with Tim and with the company, and gladly recommend them.

Our kitchen ceiling light had a short in the unit. 'At Your Service Heating, Cooling, & Home Repairs' came to our rescue.  After a referral from a friend and one telephone call, Mr. Robert Jones (sole proprietor), showed up ,on time,  and did wonderful  job replacing our ceiling light fixture.
Mr. Jones was very friendly and because of his professional work ethic, I will have him come to my home again, if I find myself in need of a competent  contractor.

Use caution and get a second opinion when dealing with this business!

I contacted Mr. Handyman of East Columbus, New Albany and Gahanna get an estimate to have a 10 square foot bathroom shower floor retiled. I was asked to send in a picture of the floor, which I did. Much to my shock, the estimate came back as a three-day job for $6,000 - $7,000!!!! I was told that they'd have to tear up the shower step-in, the tub underneath the tile and the subfloor. I said that I only wanted to have the tile redone and their response was that it was the same price as they were planning on having to rip out the subfloor (and all this from a picture!). I asked if they charged $1,500/hour and was told that they don't charge by the hour, they charge by the job.

I just had a professional tiler look at the shower floor, and he estimated the job at $250. Quite a difference! Just to be sure I was comparing apples to apples, I asked him about the tub underneath the tile as well as the subfloor. He said that there was no need to touch any of that and went on to say that there's a special glue that can be used to overlay the new tile on top of the old tile. The gentleman I am now dealing with has been a tile installer for 30+ years and comes highly recommended by several people I know. Care to guess who I'll be going with?

My entire exchange with Mr. Handyman of East Columbus, New Albany and Gahanna was done via texting, so I have a written copy of it all. I'm not sure what would possess someone to quote a job that is 2,400% - 2,800% higher than normal, but it only takes a couple of uninformed customers to make these ludicrous prices pay off.

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