Best Businesses in Columbus, OH

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

Wonderful customer service! We had a leaking hot water tank and Bob was the only plumber in the area willing to provide same-day service. He put in extra time (showed up at the end of his work day), provided an upfront quote, worked with us to reduce cost, and quickly replaced the tank. Additionally, he was willing to look at a slow-running faucet for us after swapping hot water tanks. Bob goes above and beyond just providing plumbing services and I would highly recommend him.

10/14/2016

Overall

Service

I had a gas line leak and this company was on the limited list of accredited ones by Lancaster Gas service. Cr. Strohmeyer put me at the top of his list due to seriousness of the problem. He investigated the pipe and was able to thread the new pipes through the existing ones. This meant I didn't need to have my front lawn dug up to reach the faulty pipe.
I was impressed by his professionalism and attention to detail. He took pains to explain what the options were, how they would be done and made me feel confident of his expertise.
I have already recommended him to friends and have put him on my list of 'best people to call.'

Cheap, quick, and great customer service! Highly recommend this company! I needed help removing large trees roots. Harold's answered my call quickly and responded to the house immediately. Support local and call Harold's!

Mulbarger was prompt, efficient, and professional at repairing a tub leak and restoring hot water for the tub at my mom's home. I would highly recommend them and will definitely use them in the future!

This company is horrible and has left me feeling conned. Last year I pre-purchased the 'Gold Package' service plan which included a spring opening, a fall winterization, and one lawn aeration. During the spring opening the technician opened the system and flagged 8 sprinklerheads that needed replacing. Luckily, I decided to run the system myself before committing to have the work done and the 8 'broken' heads still worked.

The winterization was a complete mess and was incorrectly done by their employees. Below are the problems they caused.

1) When clearing the water out of the pipes, the employee was in a hurry, turned the air pressure way too high and popped off a sprinkler head.
2) The water was not cleared out of the metal pipe leading from the basement to the exterior of the house causing the pipes to freeze and burst over the winter.

I had a separate irrigation company look at the system and they agree these were due to their employee's errors and should be common sense for anyone working at an irrigation company.

In addition, AK is very disorganized. They no showed twice to winterize the system after confirming both appointment times through email. Each time I had to take a half day vacation to be home during the 4 hour window. I also had to call/email 3-4 times to have my yard aerated, each time they said their system showed it was already completed.

These errors have cost me hundreds of dollars to fix/replace. I've called and tried contacting AK through their site trying to recoup some of the cost and have not gotten a response.

Reached out for assistance with a plumbing job via thumbtack. Have waited a week for someone to respond to ask me more about the job, give me a quote, something. This is very poor customer service. I was hoping to establish with a local plumber for this job and any future jobs. I guess it will not be Fraley Plumbing and Repair.

I called this company in a pinch when we thought we had a clogged main drain. These guys at the Drain Dr figured out that the septic co that was paid $260 yesterday pumped the wrong tank. They were fairly priced, flexible and very professional. Will definitely use them in the future!

had an appointment scheduled with them due to pipes freezing and our laundry room flooding, they no call no showed 2 weeks ago.  I called, left a VM, no response.  I have probably called 20 different times over the past 2 weeks and haven't received a response.  I have left 3 voicemails trying to figure out what happened and wanted to reschedule and still have yet to receive a response.  don't waste your time with these guys.

Chris Kolb the owner of the company came out to give a quote. I had used them before to put in my irrigation system. I was expanding it to the backyard. Chris gave a bunch of excuses on why he couldn't do the job, or all the work he had to do to complete it. I asked if he wanted to do the job or not. He asked for his quote back. Took it out of my hand walked away ripping it up. Completely rude and unprofessional. They lost a long term customer today.

A man came out to give us an estimate, looked around, said he would email us an estimate and we never heard from him again.  Thumbs down.

This company's technician quoted me $1000 to replace the voltage distribution system. I got a second opinion and ended up having to change a $15 capacitor. They clearly were trying to rip me off... consumer beware.

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