Best Businesses in Columbus, OH

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

We came back from vacation to a clogged sewer pipe. Roy's Rooter was there in 45 min on a Sunday. Bob was extremely helpful and friendly!  I had an appointment with a bigger company and they gave me a 4hr window and after 3.5 hrs they called to tell me they were running late...frustrated I checked Google reviews and I called Roy's. Next time I'll call Roy's first.

The price was less than the bigger company and he came on a Sunday afternoon. Also Bob offered helpful ideas for planning and protecting my house in the future.  Skip the big company and go with Roy's Rooter!

10/14/2016

Overall

Service

I had a gas line leak and this company was on the limited list of accredited ones by Lancaster Gas service. Cr. Strohmeyer put me at the top of his list due to seriousness of the problem. He investigated the pipe and was able to thread the new pipes through the existing ones. This meant I didn't need to have my front lawn dug up to reach the faulty pipe.
I was impressed by his professionalism and attention to detail. He took pains to explain what the options were, how they would be done and made me feel confident of his expertise.
I have already recommended him to friends and have put him on my list of 'best people to call.'

Thanks to Ryan. He came out and resolved an issue that same day. Excellent communication and customer service. Went above and beyond to accomplish the task. Thanks, Ryan!

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

Have been using AK for 4 years now and have nothing bad to say.  They remind me when it's time for service and set up appointments automatically when needed, they're fast and always get things done correctly, polite and priced appropriately.

Our toilet would not flush and was always getting clogged. We called Fraley plumbing and they responded quickly and professionally! Some of the best service I have ever had! We now have a permanent plumber to call if we ever need something fixed! I would recommend Fraley plumbing to any and all of my friends.

I called this company in a pinch when we thought we had a clogged main drain. These guys at the Drain Dr figured out that the septic co that was paid $260 yesterday pumped the wrong tank. They were fairly priced, flexible and very professional. Will definitely use them in the future!

I am blown away by their amazing service. They came through in an emergency. Nick was our serviceman and he was professional and efficient. Thank you so much.

I'm thinking Samuel D. may have the wrong company, as there is another NI located in Worthington? Chris Kolb of Nationwide Irrigation installed a system at my home, as well as my mother's. I wasn't even home when he and his team came to my house to do the install. I just told him what I wanted, set a temporary garage code, and he did the rest. Some of us can't be at home all day because we're out working, so this was awesome!

I actually ran across this review on Yelp! because I was looking to sign up on their website to have our irrigation systems winterized, and was going to pre-pay online. If the review is a legitimate review on the right company, I'm surprised that there aren't any specifics as to what was done incorrectly, or not to his satisfaction. The only thing he specified was the name of a competitor to use instead. Which leads me to believe that the review isn't legitimate. Usually when people complain, they will be very specific of what the business did wrong.

They don't even do any advertising; their business runs on word of mouth. My mom is one of the pickiest people, and even she complimented on the way Chris ran the water supply line through her finished basement.

This company sent someone out a field estimator to give us a quote on a
Friday for a bathtub that was leaking into the ceiling of our kitchen, they said they would get us an estimate by Tuesday of the ext week. I called on a Wednesday, and was told they were busy but would try to move our estimate up. Did not hear from them until some time late the next week. In the meantime I called another company and they came out and did the repairs the same day!

After about 20 interactions with this company, I've come to the conclusion that it's hit or miss.  Sometimes technicians will be friendly and helpful (AC/Furnace and Plumbing interactions come to mind).  The others tend to forget about your discount club discount or act like they get a commission if they sell you the platinum fix as opposed to the necessary fix (Electric and Plumbing interactions come to mind).  

Of the times where things have been realllly bad, I've been given refunds or not charged (as was the case with my previous review).  That's good and all, I'd just prefer to not have to guess if it's Jekyll or Hyde that's going to show up when my pipes are leaking.

If you're new to the house owning game, I'd suggest being wary.  Not to say they can't do quality work, I'd just say it's not always a given, which can be mentally and financially frustrating.  If you have patience and some know-how, I'd say they could be worth the call.

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