Best Businesses in Columbus, OH

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

We came back from vacation to a clogged sewer pipe. Roy's Rooter was there in 45 min on a Sunday. Bob was extremely helpful and friendly!  I had an appointment with a bigger company and they gave me a 4hr window and after 3.5 hrs they called to tell me they were running late...frustrated I checked Google reviews and I called Roy's. Next time I'll call Roy's first.

The price was less than the bigger company and he came on a Sunday afternoon. Also Bob offered helpful ideas for planning and protecting my house in the future.  Skip the big company and go with Roy's Rooter!

10/14/2016

Overall

Service

I had a gas line leak and this company was on the limited list of accredited ones by Lancaster Gas service. Cr. Strohmeyer put me at the top of his list due to seriousness of the problem. He investigated the pipe and was able to thread the new pipes through the existing ones. This meant I didn't need to have my front lawn dug up to reach the faulty pipe.
I was impressed by his professionalism and attention to detail. He took pains to explain what the options were, how they would be done and made me feel confident of his expertise.
I have already recommended him to friends and have put him on my list of 'best people to call.'

Had a plugged kitchen drain, they cleared it and cleaned it for a shockingly reasonable price and was told if it plugged again within 30 days to call and they would do it again free of charge. Recommended by all big area plumbing suppliers in area as well as companies that couldn't make it out that day.

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

Aaron was excellent to work with. He is very knowledgeable about his field; but easy to understand when he describes what needs to be done.

I will absolutely work with AK again.

Our toilet would not flush and was always getting clogged. We called Fraley plumbing and they responded quickly and professionally! Some of the best service I have ever had! We now have a permanent plumber to call if we ever need something fixed! I would recommend Fraley plumbing to any and all of my friends.

The Drain Doctor, Mike and his crew came out to help us with a nasty ongoing plumbing nightmare. Our sewer line over the years progressively got worse and finally stopped working all together. They sent out a plumber to run a snake out to see what was up and determined the line had collapsed and filled with mud and debris. So they set it up to get started on this as soon as they could get all the utility companies to sign off on it. The utilities were marked carefully over the weekend, but the township had the sewer line marked totally incorrect. Mike and his guys took their time to solve the mystery of where the line was and able to get started on the repairs.  It was as suspected nasty old Orangeburg pipe. They used a line camera so they could see what was happening to the line. Repairs went smoothly and quickly from that point. And they even found a water leak we had not spotted earlier in the house that would have eventually burst. It was  nasty messy business but the crew worked hard to get the  job done before the sunset. Mike answered all our questions concerning the situation and everyone was laid back and friendly. We have our drains back and our toilet is working like a champ. We will be calling them back for other plumbing jobs as well.

had an appointment scheduled with them due to pipes freezing and our laundry room flooding, they no call no showed 2 weeks ago.  I called, left a VM, no response.  I have probably called 20 different times over the past 2 weeks and haven't received a response.  I have left 3 voicemails trying to figure out what happened and wanted to reschedule and still have yet to receive a response.  don't waste your time with these guys.

I'm thinking Samuel D. may have the wrong company, as there is another NI located in Worthington? Chris Kolb of Nationwide Irrigation installed a system at my home, as well as my mother's. I wasn't even home when he and his team came to my house to do the install. I just told him what I wanted, set a temporary garage code, and he did the rest. Some of us can't be at home all day because we're out working, so this was awesome!

I actually ran across this review on Yelp! because I was looking to sign up on their website to have our irrigation systems winterized, and was going to pre-pay online. If the review is a legitimate review on the right company, I'm surprised that there aren't any specifics as to what was done incorrectly, or not to his satisfaction. The only thing he specified was the name of a competitor to use instead. Which leads me to believe that the review isn't legitimate. Usually when people complain, they will be very specific of what the business did wrong.

They don't even do any advertising; their business runs on word of mouth. My mom is one of the pickiest people, and even she complimented on the way Chris ran the water supply line through her finished basement.

A man came out to give us an estimate, looked around, said he would email us an estimate and we never heard from him again.  Thumbs down.

If I could give them negative Stars I would! They're technician stained my quartz sink, bleach the grout between my tiles, broke the faucet handle to my shower comma and 3 weeks later I have had no response from the supervisor Joe or their insurance company, even though they assured me that they would be filing a claim and someone will be contacting me! Absolutely do not use this company, if you don't want anything destroyed or if you expect someone to be accountable for the destruction that they've done!

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