Best Businesses in Columbus, OH

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

Wonderful customer service! We had a leaking hot water tank and Bob was the only plumber in the area willing to provide same-day service. He put in extra time (showed up at the end of his work day), provided an upfront quote, worked with us to reduce cost, and quickly replaced the tank. Additionally, he was willing to look at a slow-running faucet for us after swapping hot water tanks. Bob goes above and beyond just providing plumbing services and I would highly recommend him.

Called them this morning for plumbing issues and by this afternoon it was fixed. Ben did a great job I highly recommend their plumbing services!

Had a plugged kitchen drain, they cleared it and cleaned it for a shockingly reasonable price and was told if it plugged again within 30 days to call and they would do it again free of charge. Recommended by all big area plumbing suppliers in area as well as companies that couldn't make it out that day.

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

I would have given zero stars if I could. Very disappointed in a company we have used for the seven years we have owned the home. Their technician arrived today to summarize our system. The first step was turning on the water. Ours is located in a utility closet off the laundry room as we have no basement. The technician could not locate the turn on and kept saying she found most turn on valves in the basement. We have no basement.

After a few minutes I suggested we reschedule if she was not confident about she needed to do. The technician was promptly out of the house and did not acknowledge me calling after her to ask if there was anything I needed to do.

I called the office and received no sympathy or apology for the problem. They need a course in customer service. The earliest they had was 18 days away. Both the owner and individual I spoke with first had no interest in trying to work me in sooner. The owner came across to me as irritated by my call. On top of all this they sent me a bill almost immediately after the technician left. They have also sent me a reminder, but say they have canceled the bill. They were great as AK Irrigation.

Claimed to have quoted us for a simple repair, but instead charged us over $500 of labor for one hour of work. Told us the total AFTER the work was done.  If you want to be charged $500 an hour for labor then please consider this plumbing service.

The Drain Doctor, Mike and his crew came out to help us with a nasty ongoing plumbing nightmare. Our sewer line over the years progressively got worse and finally stopped working all together. They sent out a plumber to run a snake out to see what was up and determined the line had collapsed and filled with mud and debris. So they set it up to get started on this as soon as they could get all the utility companies to sign off on it. The utilities were marked carefully over the weekend, but the township had the sewer line marked totally incorrect. Mike and his guys took their time to solve the mystery of where the line was and able to get started on the repairs.  It was as suspected nasty old Orangeburg pipe. They used a line camera so they could see what was happening to the line. Repairs went smoothly and quickly from that point. And they even found a water leak we had not spotted earlier in the house that would have eventually burst. It was  nasty messy business but the crew worked hard to get the  job done before the sunset. Mike answered all our questions concerning the situation and everyone was laid back and friendly. We have our drains back and our toilet is working like a champ. We will be calling them back for other plumbing jobs as well.

had an appointment scheduled with them due to pipes freezing and our laundry room flooding, they no call no showed 2 weeks ago.  I called, left a VM, no response.  I have probably called 20 different times over the past 2 weeks and haven't received a response.  I have left 3 voicemails trying to figure out what happened and wanted to reschedule and still have yet to receive a response.  don't waste your time with these guys.

Chris Kolb the owner of the company came out to give a quote. I had used them before to put in my irrigation system. I was expanding it to the backyard. Chris gave a bunch of excuses on why he couldn't do the job, or all the work he had to do to complete it. I asked if he wanted to do the job or not. He asked for his quote back. Took it out of my hand walked away ripping it up. Completely rude and unprofessional. They lost a long term customer today.

This company sent someone out a field estimator to give us a quote on a
Friday for a bathtub that was leaking into the ceiling of our kitchen, they said they would get us an estimate by Tuesday of the ext week. I called on a Wednesday, and was told they were busy but would try to move our estimate up. Did not hear from them until some time late the next week. In the meantime I called another company and they came out and did the repairs the same day!

If I could give them negative Stars I would! They're technician stained my quartz sink, bleach the grout between my tiles, broke the faucet handle to my shower comma and 3 weeks later I have had no response from the supervisor Joe or their insurance company, even though they assured me that they would be filing a claim and someone will be contacting me! Absolutely do not use this company, if you don't want anything destroyed or if you expect someone to be accountable for the destruction that they've done!

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