Best Businesses in Columbus, OH

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

We came back from vacation to a clogged sewer pipe. Roy's Rooter was there in 45 min on a Sunday. Bob was extremely helpful and friendly!  I had an appointment with a bigger company and they gave me a 4hr window and after 3.5 hrs they called to tell me they were running late...frustrated I checked Google reviews and I called Roy's. Next time I'll call Roy's first.

The price was less than the bigger company and he came on a Sunday afternoon. Also Bob offered helpful ideas for planning and protecting my house in the future.  Skip the big company and go with Roy's Rooter!

10/14/2016

Overall

Service

I had a gas line leak and this company was on the limited list of accredited ones by Lancaster Gas service. Cr. Strohmeyer put me at the top of his list due to seriousness of the problem. He investigated the pipe and was able to thread the new pipes through the existing ones. This meant I didn't need to have my front lawn dug up to reach the faulty pipe.
I was impressed by his professionalism and attention to detail. He took pains to explain what the options were, how they would be done and made me feel confident of his expertise.
I have already recommended him to friends and have put him on my list of 'best people to call.'

Cheap, quick, and great customer service! Highly recommend this company! I needed help removing large trees roots. Harold's answered my call quickly and responded to the house immediately. Support local and call Harold's!

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

I would have given zero stars if I could. Very disappointed in a company we have used for the seven years we have owned the home. Their technician arrived today to summarize our system. The first step was turning on the water. Ours is located in a utility closet off the laundry room as we have no basement. The technician could not locate the turn on and kept saying she found most turn on valves in the basement. We have no basement.

After a few minutes I suggested we reschedule if she was not confident about she needed to do. The technician was promptly out of the house and did not acknowledge me calling after her to ask if there was anything I needed to do.

I called the office and received no sympathy or apology for the problem. They need a course in customer service. The earliest they had was 18 days away. Both the owner and individual I spoke with first had no interest in trying to work me in sooner. The owner came across to me as irritated by my call. On top of all this they sent me a bill almost immediately after the technician left. They have also sent me a reminder, but say they have canceled the bill. They were great as AK Irrigation.

Reached out for assistance with a plumbing job via thumbtack. Have waited a week for someone to respond to ask me more about the job, give me a quote, something. This is very poor customer service. I was hoping to establish with a local plumber for this job and any future jobs. I guess it will not be Fraley Plumbing and Repair.

I called this company in a pinch when we thought we had a clogged main drain. These guys at the Drain Dr figured out that the septic co that was paid $260 yesterday pumped the wrong tank. They were fairly priced, flexible and very professional. Will definitely use them in the future!

had an appointment scheduled with them due to pipes freezing and our laundry room flooding, they no call no showed 2 weeks ago.  I called, left a VM, no response.  I have probably called 20 different times over the past 2 weeks and haven't received a response.  I have left 3 voicemails trying to figure out what happened and wanted to reschedule and still have yet to receive a response.  don't waste your time with these guys.

Extremely Unsatisfied. He does really bad work, but interestingly when his job is done, he says he is very satisfied with the work he has done for you. He is very arrogant also. Initially he will talk nice but once you pay him off, he will not take responsibility of any bad work he has done. Who is he to make that judgement. He boasts a lot about himself saying what he has done and what not.

Stay away from him. Instead try Sprinkler Doctor or Sweet water systems in the same price range. They will not rip you off. Well, these are the ones my friends and colleague have used and they are satisfied with the after sales service.

I will not recommend this Nationwide Irrigation to anyone.

To Jeremy H-
Well, I do not want to be specific here. I have written this to help people make known decision. If i have to market, i would market one company not two. Well for your information i would recommend Rain One for that matter, but they are expensive. If you want to be in the same price range as Nationwide Irrigation, the other two are much better because their work is good and i have talked to people who have used their services.

A man came out to give us an estimate, looked around, said he would email us an estimate and we never heard from him again.  Thumbs down.

My A/C was making a strange sound and running very hot. I left message at 7:30 am on their emergency phone line and Dennis called me back in about 30 minutes. I explained the situation and he immediately said he's pretty sure what the problem was and that he would be out later that morning. He arrived around 10:30 and diagnosed the problem, had to run out for parts but had me up and running by 1:00. I've used American Air for all my service checks and they have always been very professional and honest.

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