Best Businesses in Columbus, OH

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

Bob is the most reliable plumber you could ask for. He has helped us out of multiple plumbing emergencies and he is fast and efficient. He always gets in contact with you quickly, and makes you feel like a priority. I can't express how great a guy he really is.

10/14/2016

Overall

Service

I had a gas line leak and this company was on the limited list of accredited ones by Lancaster Gas service. Cr. Strohmeyer put me at the top of his list due to seriousness of the problem. He investigated the pipe and was able to thread the new pipes through the existing ones. This meant I didn't need to have my front lawn dug up to reach the faulty pipe.
I was impressed by his professionalism and attention to detail. He took pains to explain what the options were, how they would be done and made me feel confident of his expertise.
I have already recommended him to friends and have put him on my list of 'best people to call.'

Cheap, quick, and great customer service! Highly recommend this company! I needed help removing large trees roots. Harold's answered my call quickly and responded to the house immediately. Support local and call Harold's!

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

I deleted the review posted 7-11 critical of the service I rec'd on June 1.  Aaron K, the owner, sent Chris to correct the problem and I am more than pleased with Chris professionalism and patience in explaining why the previous tech turned my system off at the summer start up and did not tell me.  Look forward to working with Chris in the future for the winterization.

Our toilet would not flush and was always getting clogged. We called Fraley plumbing and they responded quickly and professionally! Some of the best service I have ever had! We now have a permanent plumber to call if we ever need something fixed! I would recommend Fraley plumbing to any and all of my friends.

The Drain Doctor, Mike and his crew came out to help us with a nasty ongoing plumbing nightmare. Our sewer line over the years progressively got worse and finally stopped working all together. They sent out a plumber to run a snake out to see what was up and determined the line had collapsed and filled with mud and debris. So they set it up to get started on this as soon as they could get all the utility companies to sign off on it. The utilities were marked carefully over the weekend, but the township had the sewer line marked totally incorrect. Mike and his guys took their time to solve the mystery of where the line was and able to get started on the repairs.  It was as suspected nasty old Orangeburg pipe. They used a line camera so they could see what was happening to the line. Repairs went smoothly and quickly from that point. And they even found a water leak we had not spotted earlier in the house that would have eventually burst. It was  nasty messy business but the crew worked hard to get the  job done before the sunset. Mike answered all our questions concerning the situation and everyone was laid back and friendly. We have our drains back and our toilet is working like a champ. We will be calling them back for other plumbing jobs as well.

I have used them a couple of times- they came out quick, professional, fair price. One time the issue was was user error and he fixed in two minutes and didn't charge me for being a moron :). Now that's integrity and good service!

Chris Kolb the owner of the company came out to give a quote. I had used them before to put in my irrigation system. I was expanding it to the backyard. Chris gave a bunch of excuses on why he couldn't do the job, or all the work he had to do to complete it. I asked if he wanted to do the job or not. He asked for his quote back. Took it out of my hand walked away ripping it up. Completely rude and unprofessional. They lost a long term customer today.

Handyman Guys were hired by Lowe's to do a bathroom remodel in our home.  Aside from the fact the job was pushed back twice, the crew was completely incompetent.  My husband worked in the construction field for almost 10 years and was floored at the sub-par work being done.  We hired someone for convenience, but this was the experience was much more exhausting and frustrating than I could have imagined.  We were assured the job would take 5-7 days, but we were on day 10 and still no finish in sight when we decided to say no more.  On day 3, my husband contacted the company to tell them of his concerns.  He was assured he would receive a call from the owner.  That call never came.  Twice we had workers not show up and, in addition, one day where they could not work due to a personal problem the guy was having (by the way, he did explain it in detail and it was more information than anyone should be sharing with a customer).  So, as we are in to week three of what should have been a 5 day remodel, we have a new company making repairs to all of the problems created by the workers at Handyman Guys.  Without going in to laundry list of issues (one of which included exposed wiring and insulation), I will tell you I would never recommend anyone hire Handyman Guys to do their work.  It was a waste of my time and money.

My hot water heater stopped working and I called them because their sticker was for some reason on my appliance.  They came out same day to assess  for $99 told me my power venter failed and I needed to call Lowe's to get a replacement part sent out since it was under warranty.  Said it would be a minimum band aid repair of $1600 and then went up from there.  I called Lowe's to find out I needed to call the manufacturer instead which I did.  Manufacturer didn't even know what a power venter part was and after multiple calls back and forth turns out it was the blower assembly that he was referring to- shouldn't you know the proper term for an actual part?  Meantime I called 2 other places just to compare repair prices- one place gave me a $200 quote over the phone without even coming out with caveat that there could be additional issues just to be aware.  Other place came out to take a look for free and gave me a $253 quote to repair.  Ended up going with the $200 place due to availability and it turns out it isn't even the blower assembly that is broken it's something else so they called the manufacturer for us and ordered the actual  part it should be here tomorrow and they will come back then to repair.  Haven't charged me a dime at this point.  I will not ever cAll American air again really disappointed since when you are on hold with them all they talk about is how much they value customer service.  They suck!

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