Best Businesses in Columbus, OH

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

Bob is the most reliable plumber you could ask for. He has helped us out of multiple plumbing emergencies and he is fast and efficient. He always gets in contact with you quickly, and makes you feel like a priority. I can't express how great a guy he really is.

10/14/2016

Overall

Service

I had a gas line leak and this company was on the limited list of accredited ones by Lancaster Gas service. Cr. Strohmeyer put me at the top of his list due to seriousness of the problem. He investigated the pipe and was able to thread the new pipes through the existing ones. This meant I didn't need to have my front lawn dug up to reach the faulty pipe.
I was impressed by his professionalism and attention to detail. He took pains to explain what the options were, how they would be done and made me feel confident of his expertise.
I have already recommended him to friends and have put him on my list of 'best people to call.'

Had a plugged kitchen drain, they cleared it and cleaned it for a shockingly reasonable price and was told if it plugged again within 30 days to call and they would do it again free of charge. Recommended by all big area plumbing suppliers in area as well as companies that couldn't make it out that day.

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

I've been using AK Irrigation for 6+ years on multiple properties I own; I won't be using them again. We did set an appointment for system upgrade and expansion in advance for opening they have, which was a middle of the day. Owner never showed up for our appointment nor did he have the decency to call and let me know. I wasn't even told he wasn't coming until I called an hour into my scheduled appointment. Lost half of my work day! I've requested a call back from the owner with no success and although. This is not how you treat customers! After ownership changed it is going down pretty quick. Will recommend think twice before use them!

Reached out for assistance with a plumbing job via thumbtack. Have waited a week for someone to respond to ask me more about the job, give me a quote, something. This is very poor customer service. I was hoping to establish with a local plumber for this job and any future jobs. I guess it will not be Fraley Plumbing and Repair.

I called this company in a pinch when we thought we had a clogged main drain. These guys at the Drain Dr figured out that the septic co that was paid $260 yesterday pumped the wrong tank. They were fairly priced, flexible and very professional. Will definitely use them in the future!

I have used them a couple of times- they came out quick, professional, fair price. One time the issue was was user error and he fixed in two minutes and didn't charge me for being a moron :). Now that's integrity and good service!

Chris Kolb the owner of the company came out to give a quote. I had used them before to put in my irrigation system. I was expanding it to the backyard. Chris gave a bunch of excuses on why he couldn't do the job, or all the work he had to do to complete it. I asked if he wanted to do the job or not. He asked for his quote back. Took it out of my hand walked away ripping it up. Completely rude and unprofessional. They lost a long term customer today.

This company sent someone out a field estimator to give us a quote on a
Friday for a bathtub that was leaking into the ceiling of our kitchen, they said they would get us an estimate by Tuesday of the ext week. I called on a Wednesday, and was told they were busy but would try to move our estimate up. Did not hear from them until some time late the next week. In the meantime I called another company and they came out and did the repairs the same day!

My A/C was making a strange sound and running very hot. I left message at 7:30 am on their emergency phone line and Dennis called me back in about 30 minutes. I explained the situation and he immediately said he's pretty sure what the problem was and that he would be out later that morning. He arrived around 10:30 and diagnosed the problem, had to run out for parts but had me up and running by 1:00. I've used American Air for all my service checks and they have always been very professional and honest.

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