Best Businesses in Cleveland, OH

Our shower leaked to the downstairs, I called Wayne from Wayne's Plumbing, he responded quickly and was at our house the next day. Wayne was very honest, and friendly. I loved that Wayne repaired our broken drain within an hour.

I cannot in good faith give this place a good review. After a phone exchange they asked me to email my inspection report. They never called me back, I sent them multiple emails and called multiple times. I always got voicemail and I never heard from them again. I liked their name and that they are locally owned. It's a shame.

EDIT:  The company finally reached out to me to respond to my REVIEW and not any of the work I needed done when I originally reached out to them (that was in early May). The email was hostile and unprofessional, sent at 11:48pm. Had the company reached out to me in a courteous or professional manner, and explained to me what had happened, then I would consider removing or changing my review.   While I am sorry to hear about the passing of a family member/team member, it is not an excuse to wish bad karma on someone simply for leaving an honest review.

As mentioned in my original review, while we never had SERVICES performed by this company, we still interacted with them on a professional basis. Customer service is apart of business just as much as services are. There is no reason to reach out to someone who left an honest review of their customer service and tell them, I am so happy we did not continue on to consider you as a client..

CLE Plumbing was very prompt in returning our call about a heating boiler in our home. We had a call back within an hour or so. And they were able to service/repair the boiler issue that same day Joshua was very helpful in explaining the problem and even pointed out another issue he found. He had the boiler back in service within 2 hours or less.  The cost of this service was very fair. I highly recommend this family owned and very professional company for any of your plumbing or heating boiler needs

Wilson Plumbing and Heating came today to replace our central ac unit. The head tech Greg arrive at 9 am and inform us he would be the lead tech and would probably be here all day. Later in the day the duct cleaning crew would arrive to clean out all the ducts and returns. While Greg was installing the outside unit another tech showed up name Greg who would be redesigning the new air handler as the replacement was larger than the old one. I seen a lot of metal workers in our basement but I have to say Greg knew what he was doing , I kidded that he should signed his name as it was a work of art. The cleaning crew arrive and the explained exactly how they went about cleaning the ducts. They went to each room open the ducts and the returns and used a whip with w high capacity vacuum to suck up what ever was in the duct work. They did fantastic job, looking how  to open nail in registers and replacing afterwards.

I would highly recommend Wilson for your central AC or duct cleaning.

Second time I've used Hessco Plumbing Service this year. Very satisfied both times. Today's job was the replacement of an outside faucet and indoor shutoff valve. Done quickly and professionally. As was Conner the first time, Conrad and Max were prompt, courteous and very professional. Will not hesitate to use Hessco Plumbing again should the need arise. Price quoted over the phone was the price I paid. Highly recommend.

This plumbing service have Techs that needs more training. The Tech told me my drain ran out the back of my houseThen he said his machine was too short to snake the drain. After getting the sewage pool to drain in the garage he left. An hour later a pool of sewage rises up through my drain again. Call them and they couldn't come till the next day because another customer have an Emergency . I already paid you and sewage flooding my garage and this is not an emergency ? The next day the  guy shows up with a longer snake machine but couldn't clear it because the drain had collapsed 15 ft from the drain and it would cost a little over $4000. to fix it. I gave three stars because the owner Rachel contact me everyday to assure me they will make it right. She finally sent one of the Superviser. Dave I think, very knowledgeable and professional Gentleman. He snake my drain and educated me on causes. Drain have done well since. Will I use them again? Yes because I know if I am not satisfied Racheal will stay with you until you are. Next time I will ask for Dave.

In Jan 2016 while I was living in Cincinnati I bought a house here in Lyndhurst, it had a bunch of broken pipes that needed to be replaced. I hired this company and paid almost $20,000.00 to replace the broken pipes, replace 2 broken radiators with baseboard heating, replace the hot water tank and the boiler for the house heating. It is now Feb 2019 and the job that was paid off has not been completed. My house is a 900 sq ranch is and still freezing cold after spending so much money. Right now it is 24 degrees outside and only 64 in my house even though its set to 68. Last week when the weather was around 0 degrees my heat was only 52 inside even though it was set  to 68.  The front bedroom has its radiator replaced with baseboard heating, it has never worked, they told me that hadn't finished it when I had to move into the house yet after 2+ years they still haven't came back to finish the job they were paid $20,000 for. The baseboard heating in my bedroom also hasn't been working for atleast a year now, they didn't replace this baseboard heater but were supposed to have the house up and working by the move in date in Feb 2016. $20,000 later and the house is in the 50s with the boiler set at 68 due to 2 rooms STILL not having working heating.

Plumbing problems are NO FUN. These guys come when you call, solve the problem, and the bill isn't awful. What more could you ask for in a plumber? And nice, polite workers!

The tech was great!!!!! so for him, I would like to have given 5 stars BUT the price Pompeii gave for replacing our heater and AC unit too was over 15K... They did service what we called them out for and we were educated on how the 20.00 filters for the furnace are all but a waste of money and destroys your furnace...never knew that but the price alone to replace and get new was outrageous.  No one really bothered to call from the office and see if we wanted to proceed or if we wanted to take a different option.  Not much in the way of follow up...so I took that as well they really didn't care too much on my sale.  Good Luck.

I called Joe after our sink drain clogged and I couldn't get it cleared with vinegar and baking soda. He came out and was very prompt and affordable in getting it fixed. He even found a wedding band in the p-trap from the previous owners of our house. Just because of how smooth and affordable Joe was, we talked about remodeling our bathroom and what ideas my fiance and I had for it. I'd definitely recommend Joe to any friends and family.

I will never call Roto Rooter again. Buyer beware. Whatever problem you may be facing, you'll be lied to and it's possible the company may actually intentionally cause more damage to your property in other to have anything to fix. As soon as you ask for an itemized estimate for whatever $5k-$15k repair they claim you need, all the vultures flying around your money, who initially said they could start service same day (their words) suddenly disappear and stop responding. Shameful.

Very expensive and would not itemize the bill. I am a landlord and relied on my tenant to select this company. I was told that the items I was quoted the service person did not actually perform. Called to discuss and basically was told there was nothing they could do for me.

We are very disappointed with this company.  They were recommended through our home warranty company.  They took close to a week to come out for a slow draining drain in the bathtub.  They came out, finally, and ran a snake.  When done with that they said that they would have to cut part of a pipe out in the basement and that they had to get approval from the warranty company.  Well, it is 18 hours later and they have not contacted the warranty company and the problem is worse.  We now have no tub to use, since the water will not drain and they are not answering any of our calls or calls from the warranty company.  These people are terrible, DO NOT CALL!!