Roto-Rooter Plumbing & Water Cleanup

We called roto rooter because our toilet stopped working on a Sunday. They are a 24/7 service.
They cut a 12in square hole in my bathroom wall behind the toilet to replace a pipe. That cost us 1,390$
What's that you say, it still doesn't work? If you really want it to work then that will be about 15,000$ ( including tax). Because we will have to excavate under your concrete front porch and replace another pipe about 4ft long.
Now we won't be able to do anything about what we tear up because we don't do construction. But you should've figured that out when we put the toilet back in front of the hole and said nobody will ever see that.
So we figured before they break ground we should get another estimate , or tell our son that college is for suckers.
Turns out that if you find an honest plumber you can actually have it working 300$ later.

I will never call Roto Rooter again. Buyer beware. Whatever problem you may be facing, you'll be lied to and it's possible the company may actually intentionally cause more damage to your property in other to have anything to fix. As soon as you ask for an itemized estimate for whatever $5k-$15k repair they claim you need, all the vultures flying around your money, who initially said they could start service same day (their words) suddenly disappear and stop responding. Shameful.