William Parrish Plumbing

I've had some plumbing issues with a new house and I have met with multiple plumbers about the issue and have been disappointed with their competence, particularly when it comes to knowing plumbing code and designing/installing systems properly. William Parrish is clearly the outlier around Raleigh. He knows his code and understands modern plumbing requirements - and what's necessary to make them work as intended. He went above and beyond for me and I have complete confidence in recommending him.

When our basement turned into a surprise indoor swimming pool one evening, our home warranty company dropped the ball and failed to get a plumber out to repair it after many repeated efforts on our part, leaving us without running water for several hot July days. My husband and I decided it was worth sourcing a plumber on our own, and many reading of reviews and makings of phone calls later we decided on William Parrish Plumbing and are very glad we did! Not only were our inquiries answered promptly and subsequent calls returned fast (unlike the two shoddy companies American Home Shield wanted us to waste time on), but our water woes were relieved by Scott that very day - and even earlier than initially scheduled!

His work was unhesitating and professional (my husband enjoyed getting to watch and learn about the plumbing features of our 1950s house as Scott worked), which is no doubt helped by WPP plumbers arriving in fully stocked vans so they can get to work as quickly as possible in most situations. Pricing was very fair for the type of repair needed, and communication from everyone from Scott to the lady at the front desk was helpful and efficient. I would prefer not to come home to any kind of pipe issues ever again, but if it happens at least there's a local plumber around to trust!

I reviewed this company on May 25, 2023, shortly after the work was performed. My primary complaint was I felt the pricing of approximately $650 was out of line for 1-1/4 hours of work and less than $30 in materials.
On June  27 I received a call from my tenant the two sharp points of something had penetrated the wall in the bedroom adjacent to the bathroom where a technician from William Parrish Plumbing had replaced the tub faucet, shower head and water control valve which came in a kit by Delta. I provided the kit. Going to the rental house to determine what I needed to do and the cause of the problem I found the two screws the technician had used to secure the water valve to a 1x 4 were 3 in length and the sharp points had penetrated the wall in the adjoining bedroom. I removed them and installed two 2' screws which firmly held the valve in place.  The next step was to use joint compound to fill the two small holes and then repaint the entire wall.  I have never been happy with the outcome when I try to paint  small patches on walls that have been painted for 4 or 5 years.  One full day of work to keep my excellent tenant happy to live in the house she has been in for 5 years.  One day of work caused because the plumbing technician from William Parrish Plumbing decided to not walk to his truck to get the proper length of screws or possibly he did not have them and needed to make a trip to a near by ACE Hardware to buy two screws of the proper length or ask me if I had two he could use.

I opened the cabinet door under my kitchen sink last evening to find water, and lots of it.  It was almost 5:00 when I called WP and scheduled an appointment for the next day.  Within minutes of that call, Austin called to let me know that he was on his way right then (he had reconnected everything under the sink after our kitchen remodel was complete a few weeks ago).  The drain hose that connected the dishwasher to the garbage disposal had broken, so it was nothing Austin had done.  But he knew right away what needed to be done, ran to Lowe's to get the parts, and reattached the hose.  I was very grateful when he tested the connection by running the dishwasher as well as the sink before leaving around 7 pm.  When he was leaving, he told me this one is on the house, which I so appreciated.  
To me, Austin went above and beyond, coming to my house at the end of his day to make sure my issue wasn't caused by something he had done previously and to make sure it was fixed properly.  Thanks so much, Austin!
Our house is 30 years old, and we have had a few plumbing issues over the last couple of years for which we have turned to WP for help.  They have always been responsive, professional, and reliable, and they obviously know their business.  We will definitely continue to use WP for our plumbing needs.

We had a problem with noisy pipes. They were able to assess the problem, give an estimate, and fix it, all in one visit. Very pleased with the service.

Service techs arrived on time and diagnosed the problem promptly. They corrected the issues.