Cecil Davis Plumbing

Found through Yelp.  Got through on the phone on the first try (the first company I called never did answer voicemail I left) and spoke with a wonderful lady named Donna, who not only knew what my problem likely was, but also the parts it would take to fix it and the cost of each individual part (I had asked about probable cost of the job), and pointed me to a 10% off coupon.  She got me an appointment sooner than expected, and Harry called more than an hour before the promised time!  He replaced a leaking faucet, tightened up the cut-off valves and had time to adjust a toilet tank valve within his one-hour visit.  Very impressed.  Will do business with this company again (and recommend).

A leak developed in a pipe joint adjacent to the one they fixed. They came back out, but said they weren't responsible, it was just poor original installation. They did give me a 10% discount on the labor for the new leak. But now I'm seeing that I have a very slow leak in the joint adjacent to the second replaced joint. It's so slow I'm not going to bother with it for now. But I'm going to have a try a new plumber in the future. I have no doubt that my plastic pipes are cheap and crappy. But I do doubt that they are cheaper or crappier than the typical spec house. I need a plumber who can work with the pipes I have, not the ones I wish I had. Plumbers, I'd suggest maybe strapping or clamping the pipes you are working on to something heavy, to minimize the torque on adjacent joints. I'll also note that the original burst pipe was a hot water pipe, close to the outlet of the water heater they installed, but that may truly be pure coincidence.

I live in a new construction neighborhood and Cecil Davis is our point of contact in case of issues.  I have called dozens of times to get updates on when someone might come out and fix a water leak and am told by the receptionist I'll let the boss know. I have contacted them multiple times for an issue at my meter and water running down the street.  This most recent time it was found that it was on the Town of Apex side of the meter, but they still have not informed me of this!  I found out from my builder two days after it was looked at and hundreds of gallons of water have run down the street at my expense.  Do not use this Plumber if you like to know what is happening!  This is your warning.

I had a plumbing emergency. I  rent and management company called in Cecil Davis plumbing. I intially spoke with Cindy who was very kind and understood my frustration with not only the problem but lack of assistance from maintenance. The plumber came out on a Friday evening around 7 and was very helpful he even helped to mop water, as well as was kind enough to check on my neighbor to be sure they weren't getting water coming through wall.

After being flexible around my schedule and replacing my hot water heater the following weekend I had another water leak issue. As usual my maintenence person didn't come check issue but called plumber. A different plumber came out on a Saturday and found that the issue was water gushing from air conditioning unit. He to was very nice and called to update maintenence since no one was returning call to give me update.

I  can't thank them all enough and hope this review will help you choose not only a knowledgeable crew but caring as well.

My upstairs shower was leaking directly below to our living room ceiling.  I re-grouted the shower, hoping that would fix the problem.  It did not.  So I later called Cecil Davis Plumbing and told them that it seemed like I needed a replacement for my shower pan.  

Two plumbers came.  The head plumber was very friendly and chatty to me, and he seemed to be teaching the Jr. plumber because I heard him tell the Jr. plumber not to turn on the sink faucets or they wouldn't be able to tell if the leak was from the sink faucets or the shower.  Anyway, the plumbers turned on the shower and also the bathtub full blast, creating a huge new leak in my ceiling.

It's definitively your shower pan, the plumber said.  Call a contractor.  Then he gave me the bill.
I was shocked they couldn't do it.  Their website said they could.

It would have been nice had they told me we only diagnose when I had made the call.

I got another plumber.

Very disappointed - was quoted between $1200-1500 for new hot water heater. After install was given bill for $2200. Never once mentioned it would cost more. No one was available to talk to us at office until next day. Instead of trying to work with us they told us if we didn't want it they would come pick it up. Very unprofessional. No one deserves to be treated this way. Complete bait & switch. I called around today and spoke with multiple plumbing companies who told us it should have been $1500-1600 max. Do not recommend - feeling screwed over!

We first found Cecil Davis Plumbing when our hot water tank died and we called our Home Warranty company (this is my 4th house I owned where the hot water tank died in the first year).  The first 2 plumbers never showed up and when we called CD, they were able to come out the next day.

My wife liked their responsiveness and said the plumber was nice.

Fast forward to a year later and we wanted to replace a toilet, a kitchen sink and add an outside spigot for a hose.   We emailed CD for an estimate with and without them supplying the parts.

They responded the next day and when we said we were ready, scheduled us within the same week.

The office lady was very courteous and even told us to download a coupon from their website for 10% off labor!

The plumber showed up on time, answered all our questions and even finished the job ahead of schedule.  We even had to have him install an unexpected new disposal since when he went under the sink he found it to be corroded and leaking (4th house and 4th new disposal too).

What else could you want?  

I'll be making CD my regular go- to plumber.