Best Businesses in New Mexico

I had them convert my Swamp Cooler to a Refrigerated AC System.  The pricing was half of what I was quoted through another Company. I am absolutely thrilled with the money saved.  Definitely Recommended

We have been using Wagner Mechanical for many years!  They originally installed a new heating and cooling system in our home almost 10 years ago, and do all the maintenance for our systems.  Unexpectedly yesterday our A/C stopped working.  Called them at 8:30am and had someone at our home at 2:30pm and the problem was fixed quickly for a fair price.  Thank you Wagner Mechanical!!!

We recently needed to replace our water heater for a much larger unit. I reached out to DJ and he came by the same day to take a look and provide me with different options and estimates. He was very professional and the price was fair. His crew came out the next day and completed the replacement. The crew was very friendly, professional and sanitary. DJ even showed up on the job to make sure everything was going well. Install went well and passed inspection perfectly the day after. We found our new go to plumber. Highly recommend their services!

We had a 1/2 horsepower sump pump that came with a 3 year old home. It burned out and we replaced it with a 1 horsepower pump by this company. It cost $1900. Then 9 months later the 1 horsepower pump burned out when they are supposed to last 10 + years. Replaced this pump with another. First rate determined the underground issue and fixed issue. Smell of sewage in house a few weeks later. They installed this the 3rd pump (another $1900 later) so that the float was hitting a pipe and not cycling correctly.  If they had determined the cause of the misplumbing issue the first time they were out, it could have saved the second pump cost! Ugh! Not impressed.

KSM is reliable, honest, and did a great job on our bathroom remodel and new water heater.

We live in Cochiti Lake, New Mexico and not everyone is willing to drive out here, and if they do they usually charge a premium. It was great to find these guys. Not only did they not charge me the usual 'mileage' fee but when they pulled our old heater and found a rotted out floor, they ran into town and back the same day to get the job done. AND they did not charge me extra.

I highly recommend these guys. They were really on the ball!

AC went out last night. Came across their info and saw they opened at 8am. Called at 7:45am expecting Vm and pleasantly surprised by a real person answering the phone and scheduling the appointment for today between 10 and noon. At 10:30 received a call from the tech saying he would be there closer to 11:30 but just wanted to let me know. Wow! Called again when he was on the way. AC repaired at very reasonable price and explained some maintenance I should do. He was done around 1ish. Wow. Happy customer for sure!

I've deal with Doc for several years through two different businesses. Their service is the same if your a small guy or a larger company!  I can't say that I've dealt with everyone, but I have with most.  The show room is beautiful and Carla is a joy to deal with.

The back counter is always well stocked with plenty of staff and some one either there or in the hallway is always willing to help out.

The warehouse is well lit and well stocked from plumbing parts, fixtures, to hvac components to cast iron pipe and more.

Don't be afraid to darken their doorstep.  

Thank you to everyone for your help and support.

Nice folks who are friendly and professional. They are also fair-priced and honest!

We just swapped from swamp to refrigerated air. The salesman came twice, once for initial assessment and then after providing a quote for paper signing and a final quote. He came after 5 on a weekday and then again on Sunday! So nice not to have to take off work! Then came on Monday with his expert to double check requirements for actual installation. Tuesday afternoon two crews of guys, one for electrical and one for installation. Electrical work was done within 4 hours, installation crew had to return the next day due to rain.

The installation crew, Joel and Adam, were personable, knowledgeable, efficient, professional, thorough, tidy, and down right amazing! Everything you could ever ask for in a team. I will 100% recommend this company to anyone looking for a company to swap over their system!

Tony was here on time (early even) and did great work. Not sure how affordable Affordable is. $468 to snake two drains. He did have to go on the roof but at over $200/hour, I will use my usual plumber Davis the Plumber which charges $100/hour. They were busy until next week so I went with Affordable.

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My sister and I called this company out to do a free estimate on a repair on the furnace. He did not touch the furnace or use any diagnostic equipment, he spent 2 minutes looking at it and said the mother board needed to be replaced. My sister asked if he was going to run any tests? The issue could have been something else, as well as the mother board, but how would he know without testing anything. He said, No, he's been in the business a long time and he knows. He gave no written estimate or any paperwork stating the terms and conditions of this free estimate neither did the website. On his way out, my sister asked if there was anything owed? He said, No, it's a free estimate and IF they did the work THEN the $715.00 quoted would include all costs. (This conversation was recorded on ring camera) This morning the office called and asked if we wanted to go forward with the repair. My sister said, No, we are going with another company. Then she was told $107.00 was owed.

The man that came to the house then text her and said, in part, If you asked for a price to replace it or ask for a price on the part that would be a different story, but I had to tell you what part it was. I can't just drive around town telling people what's wrong with their heaters for free. ....That's what Free estimate for repairs means... If the estimate is only free if THEY do the work, than it isn't free at all. And if there are conditions to this Free estimate than that should be stated up front. It definitely was not.

The diagnosis is nothing more than showing up and giving prices for parts without even touching anything. Even an experienced HVAC specialists has to run some type of test or do something that would warrant charging $107.00 for a Free estimate.
Just another hustle.