Best Businesses in New Mexico

Again, I am using the services of JP Plumbery to replace a tank water heater, fearing the old one was on its last leg.  The unit is located in a utility closet in the center of the house.  Mark and Max took the many extra steps to protect the flooring and walls, draining the old tank and replacing some of the older valves and gas lines.  The new tank was expertly installed and was easily fit into the tight quarters.  The whole job was flawless, and when they left, there was no evidence of any work taking place, other than the new, modern equipment in place and operating as planned.

I wrote an earlier review but can't find it, so I am adding to this review.  I was familiar with JP Plumbery's excellent work with an addition and kitchen remodel, working through my general contractor.  So when it came time to replace an old tank water heater with a tankless unit (getting set for an ac/furnace/heat pump replacement and ERV installation, so space was an issue), I did not hesitate to call JP Plumbery.  Mike and Javier worked through the heat and 40 year old construction to install a Navien tankless unit as well as replacing the old gas lines running on the roof.  The work was difficult (and hot), but needless to say the quality of work was excellent, and the unit operates flawlessly.  The inspector was quite pleased with the work.

Scott and his technician replaced one of my swamp coolers and did a phenomenal job.  Great communication from both the office and Scott, the company owner.  Very professional and fair/honest pricing. Being new to the Albuquerque area, I shopped around and contacted multiple HVAC companies of different sizes.  I narrowed it down to six and received a visit and bid from each.  The largest companies were extremely overpriced with inflated rates and could not answer me on the direct costs of the units.  Some vendors tried to up-sell me. In the end, Jones Mechanical and one other were in the top 2.  I chose Jones because of their customer service through the process, and I'm so pleased that I did!!

I managed an apartment community and was referred to Charles. I have nothing but good things to say about Charles. They are reasonable with their prices and get the job done right the first time. I definitely recommend for both HVAC and plumbing needs.

Hottest stretch of the summer and our Air Conditioner starts making weirder noises than usual. We called around and people were booking 2-3 weeks out. We just happened to get a flyer from our realtor that day, one that recommended a few service people, including Sky Swanson. We called. He answered. He showed up THAT DAY to check out the system.
Sky addressed the immediate issue, creating temporary solutions that kept us going until we could make a decision about:
- replacing the AC unit (for which the coolant was no longer made, so that was kind of a no brainer)
- replacing the ductwork with larger-diameter ducts to accommodate the parts of the house that had been added before we moved in 26 years ago
- replacing the entire furnace which was already 17 years old and kind of hacked together and not especially efficient
We got bids for all 3 options and ended up with one of those as-long-as projects, the short version of which is that we have a brand new heating and AC system. Beautiful work, MUCH more efficient, and we can barely hear the new AC unit, even when we're outside sitting near it.
I can't praise Sky's work, problem-solving skills, and can-do attitude enough. Super nice guy, creatively and technically accomplished, neat and considerate, and totally committed to us being happy with his work. It's been several weeks and everything's been working brilliantly.

I had an ancient boiler for baseboard heat & domestic hot water heater. Both at least 27 years old, really!
Before catastrophic failure, I requested 4 bids from HVAC plumbers. Of the four , 3 submitted bids;  1 suspiciously low & 1 really high & one in the expected range. Only Baker Plumbing sent the actual plumber to do the bid. That is Steven Baker himself. He arrived at the time agreed upon, asked the right questions & got an itemized bid back in 1 day. Work started on time and finished when anticipated. He came in on target with no overcharges. He explained fully & helped getting tech info for custom settings.

Steven Baker plumbing is highly recommended.

Yelp should have a zero star rating option because one star is too generous of a rating for Bosque Heating, Cooling, and Plumbing. I hired Bosque in January 2022 to replumb my home. Two-and-one-half months later, my new plumbing still does not work, and Bosque seems to have no intention to honor the contract that I signed with them. Their work was sloppy, and they conveniently forgot to schedule an inspection post-job. I have been told for two months that my job will finished, and that somebody will call me back, and nobody does. So, the walls in my home remain ripped out with everything exposed, and Bosque could not care less. Bosque may be good for smaller jobs, but leave the big expensive jobs to TLC and B. Carlson, both of whom may be slightly more expensive but excel when it comes to quality, responsiveness, and customer services. Bosque fails mightily in all of these areas.

Gave reasonable quote to replace sewer line, complete on time and replaced leaking water line at no added cost.

I'm sorry to give a poor review, but I won't try to use Simmons again. It is hit and miss with their service. I had them close down my swamp cooler and start up my furnace- okay job. Next, I had them replaced a garbage disposal, that evening while doing dishes my shoes were flooded with a river of water pouring out of the cabinet below the sink. He returned the next day and, apparently, hadn't screwed a part together. Whatever. Then my toilet wouldn't flush and they came out and replaced the inner workings. Okay, it worked. Then my husband, who is in failing health, physically disabled and when in the middle of an episode has poor thinking skills and he pushed our toilet about a foot. Needless to say it was broken. I called Simmons and they came came out within a reasonable time and I requested they buy a chair level toilet.  Well, while the installer was finishing up and figuring the bill I noticed he had put my old toilet in my trash container and all the cardboard into my recycling container. I was shocked. I asked if the city would pick it up or would I be fined. He replied he didn't think I wanted it on the side of the house. I didn't know this was an option. At 66 years old I have had many toilets replaced and they always hauled it off. Later I called the city 311 line and inquired if I could be fined and the answer was yes because a toilet is too heavy for the truck to pickup plus damaging the container when it probably would have fallen through the bottom of the container. So I have a freakin toilet in my trash container which is too heavy for me to move, no place to put my trash and now trying to get rid of another mess. I will not give Simmons another chance. The only jewel with this company is the office manager, April, who works hard to schedule service quickly and efficiently.

DrainWorks does my Condo Association work as well as that in my Condo.  Recommended them to a relative who recently bought a home in Santa Fe County.  She, too, is as pleased with their work as I am.

Tim is without a doubt the best plumber that I have ever worked with. His response time is great, his work top notch, and prices reasonable. As a DIY'r I sometimes get in over my head on projects and Tim always patiently helps get me back on track and works with me. Especially appreciated when I insist on doing things my way even when we both know I'm wrong.

My auto sprinklers stopped coming on at the time it was scheduled I was told to call deerbrooke he had me up and running in 10 minutes.

After install we had multiple issues and found that the condenser was not the right size for our house; the company did come out and put a new one. We then started having issues with the thermostat and that had to be replaced.  We had the technicians out multiple times due to the air not working correctly and then we started having continued outages with no air and we could not get it to come back on for hours. Techs came out again and said we had an error on the board and then thermostat would need to be replaced. We also found out after hiring multiple other companies to come out the system sold to us would never work together properly. We also found out the warranty registered to us was for the wrong units and had never been updated. After countless emails with Annette the owner she agreed to put in another heater. Heater install was a nightmare and it was not installed correctly the unit was not square and the unit looks used. She has since stopped responding to all emails, had never fixed the thermostat issue and had never updated the warranty paperwork. I would not do business with the company and if you do make sure what you are being sold will work together and is registered to you. Since they are no longer respond she also has taken the money we paid for the extended warranty and also never gave us a final invoice when we had the unit installed after repeated requests.

As a general contractor I have dealt with many subcontractors over the years. As the saying goes, It takes all kinds. One that I have stayed with since 2004 is Kyde Crawford, of Redline Mechanical. Kyde and his crews have plumbed  eight custom homes for me. The quality of
their work has been consistent and outstanding. This company stands behind its work. In
2015 Redline plumbed a 5 bedroom custom home for me. Due to a manufacturing  flaw, all
the hot and cold water cut-off valves had to be replaced. The matter was in litigation with no resolution imminent. Nonetheless,  Kyde came out and replaced every one of my valves at no charge and with an excellent attitude.

If you are looking for an experienced plumbing contractor who will not short-cut quality and
who will stand behind his work, you owe it to yourself to consider Redline mechanical.

Terrible rude never retuned calls. Would not recommend. Didn't clean up after job. Don't hire

There were out twice and never found the leak, even after we showed them n cereal photo of where the water line was located.  They told us the next time they came out they would have to use an even more expensive technology and charge us even more to try to find the lek.  I contacted them a week ago to come back out and look, but they never contacted me after that.  It is just as well, I found the leak on my own - it was on a spot where I showed them the water line was located.