Best Businesses in New Mexico

Awesome Ernesto came out was very courteous and professional he was honest and tried to help and did instead of other estimates for 700+ he repaired for around 200 n it's still running a year later n just had him come out and service and change filters!!! Family plumbing is only company we'll ever use they truly do treat you like family!!!

Received several quotes to run a gas line for an outdoor kitchen, and Alex at Motherroad was by far the most thorough. Took the time to explain way more than I'd ever thought I'd know about gas lines, which really helped me feel like I was making the right decision. The work was top-notch. You can tell he really takes pride in what he does. Glad I went with him over cheaper options that would've left my grill (and house) starved for BTUs (city inspector confirmed).

I am so happy to find All Out Plumbing.  Ron, the owner did a great job, he was on time, gave me a fair estimate and did a perfect job of installing 3 bathroom faucets. He was polite, efficient, offered reasonable prices and generally great customer service.  I am elated to have found this plumbing company for all my future plumbing needs.  Highly recommended.

I was extremely lucky to be referred to Eli at ER Water Services when my water wouldn't turn on. Eli came out to our home at 9pm to check our well, and unfortunately our well pump needed to be replaced. That next morning Eli found us a pump and went out of his way to pick everything up, which was over 200 mi round trip. They came back that night and replaced our pump and our water was back up and running by 10 o'clock. Eli mentioned that he comes from 3 generations of water technicians and how fast and efficient they worked proves his credentials. Moreover, they were courteous, kind, and affordable, making a desperate situation easier to handle. I highly recommend ER Water Services for anyone needing fast reliable 24hr services. Thanks so much!

I changed my extremely positive review after being overcharged for a simple job.

Sunday evening my furnace goes out. First thing Monday morning I started calling, R&R said they could come out that afternoon..good, we were freezing to death. The tech came, I told him what I thought was wrong, he confirmed I was correct. He left to go get the part, he called and said several places were out. He found a store that was expecting a shipment Tuesday morning. Fine. He came this morning, installed the part..zip zap was out of here!  If he was here a total of 25 mins, (both days) I would be surprised.  I asked for a hard copy of the work order said he would have to email it. I did get it...no info what so ever, except that he charged me 1 hour and twenty mins!  No info on what the part cost.  I guess they start charging when they get in the van!! Not a happy customer!  I don't mind paying for work done, but please don't take advantage of me. I will never use them again, and will never suggest them to anyone. I compared this to a previous bill done a couple of years ago, $168...compared to their $327!  I just have one comment, better make sure you have some vaseline around!!!!!!!!

Just found out an elderly woman in desperate need of a stopped up sewer pipe (only bathroom and sink) and a broken air conditioner (90 degree heat) in Albuquerque dealt with the owner. He was two hours late so he could charge the after hour rate. Didn't look at the drain. Didn't fix the air conditioner and charged her $150 for an estimate for a new air conditioner. What a horrible way to take advantage and pressure an elderly woman in need.

Honest, trustworthy, competent, reliable, friendly and reasonably priced. Absolutely would recommend!

I had a very positive experience with this company! They were able to get me a next-day appointment, were friendly and professional, and were able to fix my issue quickly and for a reasonable price. I would absolutely call them in the future, or recommend them to my friends and family.

Rafael istalled our air compressor and did an excellent job very impressed. Office personal were understanding recommend them any day

I called Comfort Solutions on Monday (Heating issues) for a rental (winter season) they were not able to make it out until Friday.  I had scheduled an appointment for a specific time (when I was off of work) but the technician arrived while I was at work (3 hours early) so the tenant let them in.  I was grateful that they did make it to the rental but it was very difficult to speak to him while I was at work.      

Bottom Line:  Anyone using this company:  Labor includes the time it takes to go get the part.  I was informed that after the technician arrived and diagnosed the possible problem.  I was told that they do not keep very many items in their truck, and they charge for the time to order or to go get the part whether it is at their place of business or if they have to run to a store to purchase. Hourly charge is @ $135 an hour.  An hour later the part arrived.  $135 just to go get the part! Technician was friendly enough the tenant said, seemed knowledgeable and fixed the problem. 

I was unhappy about the charge to go get the part and the time he charged.  I called to discuss with the owner for some type of discount, but they would not budge and said that is their policy whether they mentioned their pricing to us or not prior to going out.
$135 for a possible diagnosis, $135 for work to fix + $135 to go get the part and $123.63 for part (that we did not get a copy of the invoice for so I am not sure where he picked it up) plus tax for the entire bill.  Tenant said he was only at the unit for a total of 45 - 60 minutes.

Very un professional, installed tankless water heater, started the week before Christmas 2022 finally had to get another plumber to come on March 29, 2023 to start from scratch because everything MRM touched was wrong and unsafe.   The vent was not installed properly so Carbon Monoxide build up was a big issue.  That was one of many issues wrong gas meter not enough gas, RV plumbing parts installed.   The tank was mounted to the wall with toggle bolts.   This company needs to have his license revoked before he kills a family.  I will be contacting CID tomorrow.   DO NOT USE !!!!!!!!

The big M stands for big MONEY, if you want to spend more than you need this is the person to call. The price I was quoted was double what I was billed. Stay away from this business.

Contacted Keen Plumbing January 27, 2023 to have a water tank installed.
We were told it would take 5-6 days to complete the job.
We agreed on a price and the install was to begin January 30,2023.
Jeremy Keen (owner) did have install approved by the necessary county inspectors on the first day.
January 31 Jeremy hired a backhoe operator who had just gotten his backhoe the previous week and ours was the first big job. The backhoe operator ran into my tree and knocked down a large limb onto the neighbor's fence causing quite a bit of damage, saying the limb was decayed.  No decay could be found on the tree.
February 1 Jeremy was to arrive by 10:30 AM he did not arrive until 4 PM spending a little time on the whole for the tank.
February 2 we were told the tank would be set up and pumping water into the house. Jeremy did not come but the tank was delivered and filled.
February 3 Jeremy did not arrive until 1 PM and he requested a downpayment to purchase supplies which we provided.  The pump was not installed.
February 4 Jeremy again did not arrive until 1 PM requested another downpayment to pay an employee which we provided.  The pump was finally setup around 8 PM.
February 5 Jeremy arrived late filled some dirt around the tank and requested another downpayment.
February 6 Jeremy came late in the afternoon stating he completed the job and was coming back the next day to repair the neighbor's damaged fence and have the work inspected.
Jeremy never returned until February 23rd and only because we had no water.  He came for a few minutes.  Prior to his arrival we discovered he had never switched the circuit breaker to allow water to be pumped from our well.  He promised to have water delivered to us at no cost.  He never contacted the water provider and we had to get the water delivered ourselves.
Jeremy also rarely returned texts or calls saying his phone was not working.  He said he got a new phone but communication did not improve.
Jeremy did text on February 9th that he had pneumonia, but this was over a week since the job should have been completed.
Jeremy also said his father was ill on February 22.
I'm sure you are wondering why we paid for the job after reading this, that was a mistake on my part as I liked Jeremy who is a very personable fellow and seemed to be doing his best. He also had some very high recommendations from contractors he worked with, unfortunately he apparently somehow lost his skills for our installation.  I still like Jeremy, but I certainly cannot recommend him.