Best Businesses in New Mexico

Bodie came out quickly and was professional and thorough.  We're grateful for his help and that we've found a competent, honest plumber to call on in the future.

Can't do any better than this company.  Although extremely busy, they were able to work me into their schedule.  They are always always fair and reasonable.

I worked with this company on two commercial projects.  They are be one of the two best commercial plumbers in the area.  They executed complex designs, did top quality work, and corrected errors quickly and professionally.   The company has an ethic of quality that every worker shared.
Richard Jennings, Designer
Earthwrights Designs / Dirtwrights Technologies
30 Camino Sudeste
Santa Fe, New Mexico 87508
USA
Phone: (1 505 ) 986 1719
earthwrights.com

I had somewhat of an emergency situation. I called and spoke with John. He took care of the situation immediately and did an excellent job. Highly recommended!

Stewards may not be the cheapest plumber, but they do quality work AND STAND BEHIND IT!  We have had them out to the house several times in past few months!  They fixed our disposal, moved and resized a radiant heat unit, diagnosed our hot water heater issue (for free, they were here for another reason.  Most recently they fixed a plumbing leak in our copper pipes in the floor.  When the same pipe sprung ANOTHER  leak two weeks later they fixed it again without charging me!  We have seen all but one or two of their technicians.  They are courteous, professional, and do everything they can to get a good result and leave a satisfied customer.  HIGHLY recommend these good folks!

I called my home warranty company HWA to report that my evaporative cooler wasn't working and they assigned me to Ashcraft Mechanical.  After performing a quick Google search for the company and saw the sole review they had, which was on Yelp with 1 star.  To say the least I wasn't too enthusiastic about using them and decided to call the home warranty company to have another company assigned to assist us.

After 4 days of waiting for HWA to find another company we decided to use Ashcraft despite the review.  During their first visit to evaluate the problem, the techs were on time, polite and very efficient.  They told us the problem with the cooler and the it would require replacement as it wasn't worth it to fix.  By this time we had been dealing with the high heat outside and it was even hotter in our house.  The tech managed to do what I couldn't do, get the cooler to limp along and provide some cooling while they did the quote and submitted it to HWA.  HWA sat on the quote for a few days and after repeated calls the quote was approved and we called Ashcraft late Thursday to let them know as they had been calling HWA also.  Their office staff was incredibly polite and said they needed to confirm and would call us back.  In less than 5 minutes they called us back and asked if we would be home the next day, which was a Friday.  The techs showed up around noon and in less than an hour and a half they removed the old cooler and installed the new one and had it up and running.

I know the other review used HWA also, and felt that Ashcraft was the cause of the issues they experienced.  But in my family's experience, it was HWA that caused the delays and issues not Ashcraft Mechanical.  I would highly recommend Ashcraft to anyone, while advising those same people to stay away from HWA.

Needed a sewer line inspection for my house, and A1 quoted $125 to provide a report and video. They came out started the service and were not able to inspect the whole line, so they recommended installing a cleanout. After a quote was requested, their estimate sounded very high. On top of that they charged me for the incomplete inspection with a fee for trying to inspect from the roof (the other end of the line) and they wanted to charge the inspection fee again after they completed the install of the cleanout. Something was wrong, so I requested quotes from 3-4 other companies, and 2 came back with half of A1's estimate and the other 2 were forty percent less. The bottom line is when you need plumbing work, yes it's an expensive service, but you want to find a plumber that is honest. A1 is not that, so just stay away.

I've used East Mountain Plumbing now on three (3) different occasions.  They are reliable, show up on time and have expert plumbers on staff.  Their rates are reasonable and they perform quality work.

Do Not Use Royal Plumbing!! They did a call on my neighbors house and dug up her sidewalk.  Everything they dug up they then put in my yard, dirt, rocks and concrete all over the place.  When I called and talked to the owner Mark he was
extremely rude and told me it wasn't his problem and that I needed to talk to my neighbor.  I had to do all the cleanup and also had to call the city to have them come fix the sidewalk and sweep the street of all the debris this unprofessional company left behind!

The technicians at this business were nice and courteous but Richard the owner of the company was very unprofessional.  I had a major re-plum needed at my house and the job was awarded to this business, I needed the work done fast but still got a few quotes.  These guys came in with the most reasonable price.  After the plumbing was done we noticed that there was a leak under the bathroom sink.  He had a drywall contractor who was not there doing the plumbing try and tighten the line.  Three weeks after this job was complete we noticed that the hot water was not working that well and some of the flooring near the water heater was wet (which damaged my floor).  We opened the area where the water heater was and noticed that the supply from the water line was not tightened all the way and had been leaking for a few weeks. After realizing this I called Richard and left him messages to call me as soon as possible. I didn't get a call back till the following day. A tech called and asked me what the problem was and I told him what the issue was. I asked him to please resolve the problem because the water heater would not stay on due to the fact there was no oxygen getting to the burner.  The tech said he would be fine fixing the issue but needed to get a hold of the owner to get parts. Well to no avail the owner did not answer his phone and the part was not purchased. Later that evening I got a call from the owner and told him what the problem was and he came back at me with this wasn't his problem and he would not do anything about it. He also told me a few other things but I will leave that out of this post. Bottom line is I wouldn't recommend these company to do anything for anyone especially when they can't even warranty a job they just completed.

What has happened to this business. We were very satisfied, but believe the business has changed hands. Now, when you phone for service, no telling who is going to show up, or if they have credentials. Long story short, called them out to repair a leaking shower, they tightened some fittings and forecast they would need to replace mixing valve soft goods. They came back, replaced soft goods and while it appeared the leak was taken care of, we started noticing dampness along the baseboard and carpet in the adjoining room, the shower made funny noise, and things just did not seem to add up. Stopped using the shower altogether, still noticed signs of wet, and figured there was something leaking in the wall. Did I call Ken's? No. Why? Workmanship suspect.

We called another plumber, they came in and found mixing valve stem and mixing valve not properly reassembled therefore we had a leak.

Ken's never again.

When we found Winsupply, my pregnant wife and I were extremely excited. Showroom looked great and they had large selection of amazing product to choose from. Our sales person, Valentina, was amazing. An extreme pleasure to work with. Or so we thought. We received our order, which was everything for the kitchen and two bathrooms, complete renovation, and the only thing that was correct was the kitchen faucet and the bathtub. My wife and I were extremely adamant about the bathroom fixtures being matte black and the sales woman ordered all stainless steel. The kitchen sink was suppose to be center drain but we received right drain. We asked for 2 bathroom sinks and she ordered one. Almost the whole order was not entered correctly. Serves me right for trusting a charismatic, what we thought was a very diligent and caring sales person and not going over all the product codes with a fine tooth comb when we made the purchase. On the order form, there is only the product code with no description of the product. I just assumed she entered them correctly. So needless to say it was all our fault for not entering every product code from the manufacturer on the internet when we got home to make sure everything was correct. At no point was it the sales persons fault according to them. Then they tell me it will be an extra $600 if we want the stuff we thought we were ordering in matte black. I'm returning everything minus the tub and the rough in stuff because all that has already been installed and taking my business elsewhere and I strongly suggest you do the same.  We are no longer able to move into our new home before my wife has our second child due to this negligence. I would give them zero stars if that was an option.

Worst customer service experience of my life. Hired Kayskay for their cleaning services, scheduled 3 weeks in advance. After being told for an hour that they'd be here in 10-12 minutes no one showed and Keith started forwarding and rejecting my calls. Would not recommend or trust for any services they offer.