Description

Every customer's individual needs are important to us at Mr. Rooter Plumbing. Our focus of providing quality plumbing service and products combined with honesty has made our plumbers the first choice of many residential and commercial clients worldwide. You can count on a Mr. Rooter plumber to take care of your plumbing and drainage needs-day or night with never an overtime charge. We offer plumbing services and solutions for every type of issue - from common clogs to a full mainline replacement. Mr. Rooter Plumbing is available on your schedule, so don't hesitate to call any time of the day or night. We understand plumbing issues aren't courteous enough to happen between convenient business hours, but Mr. Rooter Plumbing is. We're the courteous plumber when you need us most, and we never charge overtime.

HISTORY

Established in 1970.
Since the original Mr. Rooter was founded in 1970, the company has remained committed to a set of core values that are rooted in performing quality work at honest prices. Nearly half a century later, the original Mr. Rooter business is still servicing homes and businesses in and around Oklahoma City. It's still independently owned and operated with strong ties to the community that made it all possible.

Reviews

Dexter F.

01/08/2018 12:00:00 SA

Pricing is outrageously high and unfair!! Had a technician come out to my house to unfreeze my kitchen sink pipes. He told me it would be $585 for the first 2 hours of work, and $350 for every additional hour.. I agreed to the terms, however the tech was only there for 30 minutes as he resolved the issue. He then asked me how I was going to pay for the $585. I asked why it was still the full amount if he was only there for 30 minutes?? He wasn't budging and said that the price is set per job, not by the hour, so that I save money. Well, I can tell you that I certainly didn't save any money. By that math, they charged me over $1,100/hr. This is completely unethical of this company to charge that way. There should be a proration if the technician did not take the full 2 hours to complete the job. I can understand if the tech took the full 2 hours, but he didn't. I then called the company to explain why I feel this was unfair for the amount of work/effort that was completed. They told me that a supervisor would call me back that same day to try and resolve my concern. I never heard back that day. I called back the next day to follow up and they said the supervisor was on the phone and he'd call me back. It's now been 4 days and I have yet to hear back from them.. I will never use this company again and urge all consumers to stay away!

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Mr. Rooter Plumbing of Windsor