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Kody is just wonderful to work with!  He showed up exactly on time, and did exactly what was promised.  His work was neat, professional, and he was completely knowledgeable about every aspect of the job.  I couldn't be more satisfied!

I had a faucet issue, and one of my friends had called bellows to help me out, but I had contacted my warranty company myself so did not need them. Unbeknownst to me, bellows had not been cancelled. So when they called, I had thought they were with the warranty company, so made an appointment. I did call the company number asking if the faucet requires replacing, does the standard $75 warranty price cover that . They just gave me the oh, we'll have to see what the problem is and evaluate it. Fine. I thought that was standard since it was my first time working with my warranty company. Come day of appointment, Bellows cancels my appointment that day stating they don't have a card to bill. Then they claimed they need to bill for the appointment after their plumber said they stopped by, but we were home all day and no one knocked, called, or rang the doorbell, nothing. So they sent a $149 bill for doing nothing. When I saw the bill, I called and asked what was going on, then it was later figured out they are not with the warranty company. I talked to a woman on the phone who confirmed I had not been the one to call for their service as the phone numbers weren't the same. The lady said she'd talk to her manager and figure out the bill, and i reminded her that no one actually came to the house that day anyways. Get nothing back, so I think it's done. Then I get months later stating they still need the $149 bill fulfilled otherwise they'll send me collections! I promptly emailed back stating I thought this had been figured out, restated what I had told the lady months ago. No response. I email again. No response.

Absolutely ridiculous and unethical behavior. If you cancel the appintment yourself and no one comes, why are you still charging a fee???

Also, claiming that they have time staoped picture of them standing outside the door? After the texts saying it's cancelled as shown in pics? No one rang the doorbell, knocked, no sign of anyone at the door. Seems a pretty easy scam to stand outside, snap a pic, do nothing, then leave without telling anyone.

I e-mailed Sam at Hi-Tech AV to redo some wiring and correct some blatant mistakes committed by an installer before. Sam showed up the same day evening and gave me a quote in a couple of days. All the other people who gave me a quote either were too high or not a professional and I choose to work with Sam.

On the day of the job Sam showed up on time and did a very professional work. He ran into so many surprises but he struck with it and finished a high quality work.

Sam at Hi-Tech AV is affordable and a real professional, who knows his stuff.