Best Businesses in California
I called these folks a few weeks back to come provide a quote for a bunch of electrical work at my house in New Monterey.... I need a new main panel, light fixtures, 240 volt circuit for dryer, some patio lights... really a bunch of things. A nice lady answered the phone and we scheduled an appointment for 2 PM, three days hence. I had to come home early from work for this appointment but figured it was worth it because they have good reviews. Anyhow, nobody showed up. I called at 3 PM and again at 3:30 PM and nobody answered... very odd. I waited a few days and tried calling again around noon to see if I could schedule another time for my quote, left a voicemail and again no answer and no call back.
Very disappointing experience. This company is obviously very disorganized. I believe many of the positive reviews on here about this company are fake, given my poor experience.
Very disappointing experience. This company is obviously very disorganized. I believe many of the positive reviews on here about this company are fake, given my poor experience.
Monterey, CA 93940
Do not use on older house repairs. No advance quote was given for plumbing repair, although they claim they always do this. Read their owner comments on yelp and their site about clarity, not SO. They had no problem taking an advance credit card deposit. The water was off, so they were not needing to rush or hurry. They did not let me know their poor terms in advance or I would not of authorized any work. I did not sign an invoice. A tenant did. I came to look at the repair that night and their work left a leak within 8 inches of the replaced valve. I am glad I went over, they shouldn't leave a leak. What I received by email the night of repair was 1st an email stating I needed to spend $20,000-$30,000 to repipe my house. High $ first.!!! Then l later received an invoice for the repair work with a bunch of modified added explicit terms stating they do not guarantee anything around their repairs. Key is you don't send $20,000 quote to shock someone and then send an invoice with Handwritten unagreed to terms. A nice tech followed up the next day and mentioned that the handwritten notes meant they don't guarantee that when they leave, it is leak free since older homes can have an existing pipe a few inches from the repair and one can expect leaks when they leave. Why work in an area if the leaks are not stopped? If risky call me. They had time to get a deposit. Glad it wasn't in the middle of the wall. Surveys and customers service follow ups confirmed i was stuck for over $600 and still had leak. They recommended an area fix for $1200 but would not credit the lost $600. Sad that they take $ deposit first. But if poor terms they disclose after the fact. This is not good. Also why sticker shock someone with $25,000 repair before letting them know work is in progress or being completed. I was available. Looks like they police the social channels For follow up. Not right.
2652 Research Park Dr, Soquel, CA 95073
Awesome service and well informed team. Sam gave his promise and delivered with what we needed at our home. I would recommend this company to anyone that wants great affordable installation with a very passionate team, and ever better service for your home. Quick, and fast and always there when you need them
1975 Hamilton Ave, Ste 1, San Jose, CA 95125


