Best Businesses in California

Cody was our electrician for our home addition about 2 years ago. Recently, our outdoor outlets would not would. Cody came out and explained what was wrong (breaker switch was tripped). He wore a mask and overall had a great attitude as he was explaining what went wrong with the outlets.

I don't know what to say. I am an electrical contractor in the San Jose area. I do a lot of recessed lighting.
Today I made a mistake by nicking a copper pipe with a 5ft drill bit. I was in full panic mode as water from the second story lines were now dumping water on the first floor ceiling and hardwood floors.
I called John Gibson, an old friend from school. He heard the panic in my voice and said I'm on it Mike I can't do it, but will get someone out there ASAP.
15 min later a guy showed up from Bellows. He saw my error and quickly fixed the issue that I had made.
Then he gave me a bill that didn't add up. Most emergency jobs are in the $400-$600 zone and they cut me a break. I would have been happy paying the higher price due to the desperation I was in. The man's name was Gene. I thanked him and called and texted John back and told them that they had saved me today. I still have drywall to contend with, but the issue I had caused was fixed.
Now they could have charged me anything and that would have been fine and expected. They didn't. They were not only fair, they were polite, kind, understanding and fast. Everything I needed today. As a licensed contractor myself, I am not in the trades to just do a job and run. I try and build relationships with my clients and partners within the people whom I trust and work with and for. Today that was tested on my client because I made an error. A bad error I normally don't make. Bellows saved not only me today but my reputation and my relationship with my client, which means more to me now than it did when I received the contract for the job.
Thank you guys. You have no idea what you did for me today. Professionally and personally. If I could give this company 10 stars, I would.

I was very surprised at this business; and sad to say, this is my very first negative review on Yelp.

Sam was nice on the phone and in person.

However, Sam had rescheduled my appointment because he forgot he had another client, took 21 days to send us a quote, and provided us information for a receiver which is available at Best Buy for 1/5th of the price quoted.

Disappointing.