Best Businesses in California

Amazing service. My husband and I noticed a burning smell in the garage right before we were going to bed. We called at least half a dozen emergency electricians and no one answered, EXCEPT Wright Electrical. They walked us through exactly what to look for to get a safe and worry-free night of sleep. I wish I had called them first! I cannot recommend them enough!

So,
[Feeling a bit guilty that I acted too quickly posting a negative review before trying to call the company and complain first.]

So, I talked with Mike on the phone.
It appears that Bellows did actually use the manufacturers warranty in the most recent repair  and that saved me ~$200 - I didn't realize that.

At this point I will assume that I am the unlucky customer that got the infrequent case of a malfunctioning water heater - and that Bellows is not responsible for that.
From their side, they have been both responsive and professional on how they handle the repairs needed.

I am giving them a 4, to reward their professionalism in how they handled the case of an unhappy customer - to make it clear - they never promised me any discount for me revising my review.

Sam and his team did a nice job for us.  They delivered as promised and even stuck with it and fixed a problem with the Comcast box.  They installed an affordable and easy to use AV system.  I would highly recommend them.