Best Businesses in California

I called these folks a few weeks back to come provide a quote for a bunch of electrical work at my house in New Monterey.... I need a new main panel, light fixtures, 240 volt circuit for dryer, some patio lights... really a bunch of things. A nice lady answered the phone and we scheduled an appointment for 2 PM, three days hence. I had to come home early from work for this appointment but figured it was worth it because they have good reviews. Anyhow, nobody showed up. I called at 3 PM and again at 3:30 PM and nobody answered... very odd. I waited a few days and tried calling again around noon to see if I could schedule another time for my quote, left a voicemail and again no answer and no call back.
Very disappointing experience. This company is obviously very disorganized. I believe many of the positive reviews on here about this company are fake, given my poor experience.

First impressions matter.  I contacted Bellows via telephone to inquire about some service work on our furnace & gas fireplace.  The lady that answered the phone very quickly advised me they were booked out & couldn't do anything for us.  She gave me every reason to believe that they were far too busy & somehow annoyed by being bothered with answering the telephone.   Very matter of factly abrupt, with no referral.   Pretty cold phone call (just like our home is right now). I'm glad Bellows has such a great customer base that they feel no need to try & obtain future customers, or at least work with a caller on a referral. Not a great way to run a business Bellows.  I wonder how many business owners realize how important that initial contact with a potential customer can be? Like I said, first impressions matter.  We'll be finding someone else.

I e-mailed Sam at Hi-Tech AV to redo some wiring and correct some blatant mistakes committed by an installer before. Sam showed up the same day evening and gave me a quote in a couple of days. All the other people who gave me a quote either were too high or not a professional and I choose to work with Sam.

On the day of the job Sam showed up on time and did a very professional work. He ran into so many surprises but he struck with it and finished a high quality work.

Sam at Hi-Tech AV is affordable and a real professional, who knows his stuff.