Johnette F.

3/30/2023

Yesterday, March 29, 2023, Blake Wheeler did a superb Bi-Monthly Pest Service in and around our home. This is the second, or maybe third, time Blake has been to our home. He has always done a detailed and professional service. He is also a positive and personable person. Thank you Blake and Ecoshield!!!! Johnette and George Fawley

John G.

3/26/2023

I signed up for their services years ago at an old address because of high pressure door to door sales tactics. I already had service, but I just wanted the salesman gone. This company is expensive, but they showed up for the job (at least 5 years ago).

Fast forward to a week ago - I already have a pest service but the new door to door salesman keeps trying to get me to use their service and will not take no for an answer. I spoke to him for 45 minutes (while I was quite busy - I work from home) and he simply would not take no for an answer. I also asked for a business card as I like to do my own research, but he refused to give me one. Everything about this company raises red flags, and I can see others have the same issues. Now that I've got my Yelp review in, it's off to Google and other platforms as well as the BBB.

Kevin J.

04/09/2023

I hopped back on here to see reviews. Folks, if you see 5 star reviews, it's because they sell you on a deal, then immediately ask you to write a review while you're on your emotional high. Don't be an idiot. This business is still scum. Read through the reviews and see the other people who have been had by this awful business. This place sucks. Pure and simple.

Nick G.

04/11/2023

Gonna give you a run down on my 1-year experience with EcoShield below:

-Reps claim a fake contest to get you to give them a 5 star review on Google, this is why there's a fake market review presence.

-Their monthly/bi monthly fees are literally more than 2x every competitor in Arizona. They try to charge $179 every two months while dozens of 4-5 star competitors charge $70 every two months.

-When you call service or try to cancel, you're connected with a call center in India and they give you a run around for over an hour as they have someone talk through a script and throw discounts at you then threaten the fact that you're on a fictitious contract.

Just say no, worst business practices I've ever encountered.

Charles K.

02/02/2023

Armando Gonzales and his crew were great. They arrived right on the scheduled time (11:AM) and started assessing the termite problem. everyone was very professional and friendly. The work was completed in a timely manner and we were shone the problem areas and what was done to eliminate the termite problem. We are very satisfied with our Eco Shield service.

Tiffany S.

10/09/2022

Bryson was very professional, and courteous! Overall great service!
Would recommend EcoShield services to everyone.

Ahmed S.

7/22/2022

SCAM !! SCAM!! They are back at it again! See my first review of this company from 4 years ago. They showed up again today trying their scam on me again. Watch out for this company and stay away from them!! They target neighborhoods with mostly seniors. They do aggressive door to door pest control sales, but that is not the worst of it. They try to trick you into signing a 12 or 24 months contract for pest control. They aren't really there for the one time pest control, they are there to lock you into a contract and will send you to collections, or ask for more money if you want to cancel. They lie and tell you it's just a onetime sale, until you read the fine print. Stay away from these people and for sure do NOT sign anything with them. They are not honest about their intentions

Tanner P.

01/12/2023

Scammy door to door salesmen. Used a classic bait and switch approach to get me sign up. Said they had a truck around the corner and had some pesticides they needed to use up by the end of the day. By doing so they would cut me a deal. After signing up and getting my card info they said oops never mind they can't come by today.. ended up not being a deal after all.

Susan C.

8/31/2022

Great work as always. The other day my daughter asked me where the scorpions had gone . Thank you!

Lilly N.

1/15/2023

I kept calling the pest control people to come back due to cock roaches. I kept having the problem. They never solved it so I decided after a year and a half to go with white knight and my problem was solved. Never ever do business with EcoShield they don't even hear you out. All they cared was me breaking my contract. They didn't care to solve the roach problem.

Steven K.

06/10/2022

I want to vent and leave a review just for the fact that they use shady door to door sales tactics. There are ways to advertise your business (online, tv, etc), but I despise any businesses that bothers me (especially when I'm busy) to pitch services that I do NOT need or are interested in!

Sue D.

9/20/2022

Very professional, friendly, knowledgeable. Fair pricing. They have been here twice and I highly recommend them!

Stephany M.

05/04/2022

DO NOT USE! A SCAM COMPANY! They locked you in a 12 months contract even the sales person said you can cancel anytime!!! We refused to pay and they send the balance of service that we didn't use to collector! STAY AWAY FROM THIS COMPANY ASAP!!!

Dantes I.

07/12/2022

Your sales person needs a o learn respect, no means no. Hope they can hire better sales people

Corey L.

04/11/2021

FAKE NEWS with 5 Star Reviews.

Salesperson was outstanding, was very nice, polite, well spoken, confident, friendly, and knew his stuff. But, due diligence before signing anything.

Too obvious the good reviews are written by employees:

1) Reads previous review instead of the person's name, meaning reviewer (or employee in this case) has already written a review or several other reviews. These types make up vast majority of the good reviews.

2) Apparently this place has numerous employees that are very polite, friendly and smart. See photo.

3) How would a homeowner know whether the pest guy is using top quality name brand products? If the customer knows the products that well, they ought to be in the business, oh wait they already are.

Alvaro F.

7/29/2022

My name is Alvaro, I was not at my house when Mikal went to go do the pest control spraying but my wife let me know that Mikal was very respectful and did such a thorough Job that my wife immediately felt at ease and she is not one to just feel good after a spray. She let me know that he paid attention to her concerns. I just want to say Thank you Mikal for giving my wife that peace of mind and for protecting my family. I will meet you next time. Also I recommend this company, I have not seen anything for the past week but I am sure this will continue for the time being and it is definitely worth the investment for the protection of the family.

Daniela C.

03/12/2021

Do not--I repeat--- do not---sign a contract with this company. Nebraska Atwood Showed up without calling, so I missed my appointment. that should have been my first sign, but I overlooked.
He returned 2 days later after breaking his second appointment. It cost me $600 to do the mice exclusion service. He closed some holes up in my roof and I have not been able to get a hold of him since. I have no idea if rats were caught, when he is coming back, he will not respond to texts, (you can see my attempt in the pictures) I have called the main office and they can't get a hold of him either. $600 down the drain. I have no idea what is going on with my house and Yelp complaint is my only resource. I wish I had read the reviews before signing a contract. Be advised!

Xavier G.

04/07/2022

Super cool tech. Matt did a great job of explaining what he was doing and completed the job quickly. Matt was very accommodating. He treated my garage with a smile.

Jd H.

09/01/2022

I was an EcoShield customer for over a year, I decided the service was not worth the cost and decided to cancel. I contacted EcoShield and attempted to cancel my service multiple times via phone. Each time I was given the runaround. After I finally successfully canceled my service, I was billed for a final service I did not request. I attempted to resolve this matter with customer service numerous times without success. Based on this, I disputed the final charge with my credit card company. In order to avoid a chargeback EcoShield has issued a refund to my credit card and sent me an email stating I now have a balance on my account that will be sent to collection if not paid. This is a VERY dishonest and unprofessional company, I would not recommend doing business with them.

Jamie D.

06/06/2022

These guys were fantastic! Brian G, Matt and crew showed up, helped me find a service that was financially an option for me, and sprayed my home within an hour. They were friendly, and super efficient. So glad to have a solution to my scorpion issue ! Thanks guys!

Gianniko E.

11/09/2022

Brian Grey was very thorough and friendly. He made sure every corner of our house was sprayed from the outside. He even made sure the sticky pads were replaced with new ones. Ever since we switched to Ecoshield we have been seeing less scorpions and next to nothing inside the house. Having two little boys running around barefoot in the house gives us the piece of mind that Ecoshield is taking care of the pests for us. Thank you Brian Grey and Ecoshield.

Howard S.

5/30/2022

Scammers. Do NOT sign anything with these guys until you read the fine print. The service itself was fine, but a $200 fee if you cancel before the two year commitment that you're forced to make. EXTORTION!

Think long and hard before considering EcoShield. Wish I had. Guess it's just caveat emptor ...

Debbie S.

11/04/2022

This company is awful! The salesman lied about there being no cancellation fee and when I tried to discuss the matter with the company they offered no solution. They take no initiative to vet their salesman or exterminators. I saw their truck parked at the dispensary near my house....they must be enjoying themselves on the job as well! Do not trust this company!!!

Lois S.

5/19/2022

My initial experience with EcoShield Pest Solutions has been excellent! Braden explained the services that are available and plan options. He was very clear, concise, and thorough. He displayed excellent communication skills, friendliness, and a professional manner.

Braden set me up for same day service, which I very much appreciated. The service providers were also professional, friendly, and thorough. Mark and the other gentleman (whose name I have unfortunately forgotten) were very customer-oriented, and I am confident that my pest problems are a thing of the past. Great customer service! Fun guys!

Michael B.

10/22/2022

Gabriel was very professional and courteous. Explained what he did and replaced glue traps in garage without being asked and provided a few extras to me.

Alexander C.

09/07/2022

Mr. Mikal Smith provided excellent customer service and was very attentive to the request made for additional service around the property. Highly recommend him and Ecoshield for anyone's pest solution needs. Thank you.

Wei P.

7/25/2022

Kayla did great job for our house! Many thanks, Kayla and Savannah!

Chelsea B.

09/10/2022

SCAM!!! This is a total scam. Please dont fall for the door to door sales guy. They promise $75 treatments, but charge you double!!!! When you try to cancel, they throw another surprise charge at you. These people are THIEVES!!!

Ross B.

5/17/2022

Avoid this company. They are overpriced to start with. They require a contract and are sticklers about enforcing it even if you are not happy with their service. When the contract is over, they keep annoying you to explain why you do not renew and constantly call to get you to renew. They supposedly require you to speak with someone to complete the paperwork on the cancellation. My contract was up and they had been notified by email, which they acknowledged receiving, that I did not intend to renew it yet they kept calling me. Then they started calling my wife. When I did call them back I got someone in El Salvador whom I could barely understand. The pest control service they provide is mediocre but much more expensive than their competition. But to me, the annoyance factor was the biggest problem I had with this company.

Philip S.

08/11/2022

First off this company is going door to door with really aggressive salesmen. The first time I encountered a saleman named Matt he cornered me in my garage, I asked him to back up because he was making me uncomfortable he told me I had nothing to worry about he was harmless. The second time he knocked on my door continuesly for 30 min, one time he turned my door knob making my fiancé at home very uncomfortable to the point she screamed through the door she was calling the police.

Teresa G.

5/16/2022

Kevin was very helpful and professional. He provided great customer service. He was on time and finished the job quickly.

April W.

07/02/2022

Mikal smith was excellent. He came to my parents home and sprayed. He proved excellent customer service which is so hard to find. My parents are elderly and he did not rush them. My mother is still bragging about Mikal. Mikal thank you so much

Josh H.

05/10/2022

I've been a faithful EcoShield customer for five years, but today was far and beyond the best service I've ever had from them and it was all because of Wayne. When I was sitting in my home office on a work call, I personally witnessed him in my backyard going above and beyond to find potential problem areas for summer insects. He took the time to treat my house like his own and his professionalism was amazing. He's the reason I'll remain loyal to this company!

Amy P.

6/24/2022

Mikal was incredibly professional and a pleasure to speak with as he was treating my home. He was very engaged in his duties and let me know what to expect and what he was doing and the reasons behind everything. He is truly a great asset to ecoshield and projects himself as a very professional, polite and knowledgeable employee. Thank you Mikal, it was a pleasure to make your acquaintance.

Ryne O.

3/20/2022

They were great and offered an amazing service for my home, almost felt like I was getting insurance on my home for the bugs I highly recommend these guys, outstanding

Sean S.

04/09/2022

Jeff did a great job and was great a communicating his areas of focus.

Dan A.

1/31/2022

I am 70 years old and by far EcoShield is the one of the worst Companies I have ever had to deal with...started with a door to door sales person telling me lies...the treatment employees all with the Company employed less than 30 days with no experience...never had the same person twice, promises made with no follow up....after two treatment, because of my dissatisfaction, tried to cancel my contract, but they continue to hound me for money for treatments they haven't performed...constantly hounded by they're phone bank...I asked to talk to a manager but never had a senior manager return my call...now they turned my account over to a collection agency...be aware..

Donna W.

11/08/2021

Jeff Larue is a great addition to your staff. He is thorough, knowledgable, and personable. Always a pleasure having him do my service. I have always felt 100% satisfied with your bi-monthly service and attention to my needs. Keep up the great work! I would recommend your business to anyone looking for a home pest control service.

Ron L.

4/30/2022

Gabriel was my Tech today. As usual Great service!

Lisa M.

5/26/2020

Our family has been using Ecoshield for about 3 years and have been very satisfied and pest free. On the rare occasion we have an issue-they are quick to fix it.
My only negative I have ever given Ecoshield is that we would see a different technician every time, but they have been sending Armando now each time, and I can't say enough good things about him.
He is punctual,courteous, professional, and knowledgeable about his profession.
He takes the time to address any concerns and offer solutions, and ask about the family-wishing is well.
It is very comforting to know who will be coming in your home each visit!

Vickie H.

01/12/2022

Derek treated our home and yard today. I have to say, this was the most thorough our home has ever been treated! Very detailed and took his time. Thank you Derek!

Sam G.

01/05/2022

Technician Mathias Curtis was very professional and showed courtesy! Thank you for a job well done Mathias! Sam Galindo

Thomas F.

6/25/2021

Follow the one star reviews. This place is fraudulent as all get out. Don't believe the salesman, they're purposely trained to deceive you with costs and contracts.

$450 in 3 months, still have issues, trying to charge another $251, horrible customer service, and now trying to lie about the contract. There's much better places.

Alexandra Y.

09/02/2021

*NOT PET FRIENDLY!*

The only reason I'm giving one star is because it's required. This company markets themselves to have pet friendly products and is supposed to service the bait boxes consistently. Before considering a service, my family asked about pet safety and was told the product we were interested in was a pet friendly product based on rodent bait box design. Our puppy Molly found bait outside of the bait box and was hospitalized for a week before we had to make the terrible decision to end her suffering. We did everything we could to save her including blood transfusions, cpr, and medicines to counter rat bait poisoning. After a long fight, she had neurological damage that left her without a quality of life. We asked the company to do the right thing with covering the cost of medical expenses and asked that they do not promote pet safety. The email response from Ronnie implied that we bought the bait ourselves. After we wrote back and told him how disgusting and horrible that was, we were put in touch with a claims department who investigated only to came back 4 months later not finding fault with the technician even though it was proven that the bait box wasn't serviced properly. This has been a traumatic experience that my family will never forget and the company got away with it. We will never have Molly back and weren't dignified with any course of action to help with the consequence.

Frank O.

12/16/2020

Ryan Lebaron is a fantastic pest control person and takes the time to thoroughly treat our property. Since he's been our service person all our pest and rodent issues have been kept under control. Thanks Ryan. M.A

Lynnell G.

9/29/2020

I love knowing I don't need to worry about bugs, etc! Jerry is our technician and has been over the last three years! I love this company for all those GREEN reasons!

Sue L.

6/19/2021

I have had Echoshield for 4.5 years and was satisfied with their services. I called June 7th and had to leave a message for a return visit for no cost (a service they offer). No return phone call till Friday June 11th. At that time they wanted to move up my next service call (almost 2 weeks) that i have to pay for. I mentioned that if they call when I left a message, I was outside of the 2 weeks. I asked to talk to office Manager. She was supposed to call back, but after 6 more phone messages left for her, no return phone call. I called June 18th and spoke to a nice person, she said she would have another manager call back that day and of course no phone call. I am not sure what is going on with the company, but not putting up with terrible customer service. The Techs were always great, no problems. I ended up leaving 11 messages to date.

Mike C.

6/19/2021

Had this company for several years and have been extremely happy! Every technician we have had has been fantastic and friendly. We plan to keep this company proving our pest control for years to come!

Estelle B.

03/10/2021

Very professional and polite as well as knowledgeable. Took time to answer all questions and was not rushed to complete the service.

Tim F.

09/01/2017

Alec,
Let me first say You are a Professional I really appreciated you explaining everything that you were going to do prior to the implementation of the chemicals and noting that they are safe in the event my pet were to come in contact. You were on-time for the appointment and completed the work without delay paying attention to the problem areas that we discussed and even as soon as today I see great improvement to riding the ants I spotted in the beach sand. Thank you! Hope you are my Tech for my follow-up treatments going forward.

Mila-Rose O.

4/25/2019

Maybe they can work on their driving to match their service. CL00442

_______________________^________

Braxton K.

06/01/2020

Colton Wiggs did a fantastic job. We appreciate his thoroughness and friendly service. Thank you! - The Kiefts

Bristol F.

2/15/2020

Jerry and Josh did a great job! Very Quick and did exactly as I asked and sprayed where I needed it. They are very knowledgeable in their line of work! I trust them and their products to work really well to keep the scorpions away! Josh sprayed and dusted for spiders in the back yard and garage. Jerry sprayed the inside of the house and did the exhaust fan in the laundry room. I have been a customer since 2015! I highly recommend them! Great job!

Tanner S.

3/19/2018

Basically, the sales guy comes through, tells you there is gonna be a big season for bugs and tells you a bunch of neighbors are signing up.
I have never had problems with bugs, i spray my own place, but they said they would go around and spray all the walls and around the pool and what not and knock down cobwebs and such. I have a third of an acre, the outside alone should have taken at least 30-45 mins I would think. Especially since they were going to lay down stuff for termites and barriers between me and my neighbor and blah blah blah.

Guy was in and out in 30mins, inside and out. No cobwebs taken down and just not likely that any of the rest was done since it takes me 30mins to just do around my house when i do it myself.

I called within the first month, but not within 3 days of the first service as the contract states...people have busy lives....saying I wanted to cancel. Guy on the phone tells me Oh it's the second visit that we take down cobwebs. Oh ok, yeah, that makes sense.

I get a $160 cancellation fee...better than paying them $80~ every two months.

Lori N.

06/05/2020

We appreciate the professional service that we received today. Thank you for being so thorough we feel our home is well-protected because of your service. I really like that you de-web the outside of the home as part of your regular house visit. That is a step we never considered a pest control would do and it is very appreciative!

Dave L.

2/26/2020

Matt Sparks Did our service today. He was extremely thorough and explained everything. Thank you for the friendly service! Great company.

Stephanie L.

1/21/2020

Shawn is always on time and friendly. Very respectful of my house and animals. Conversational and courteous. Shawn is knowledgeable of the environment and his chemicals. Thanks for always doing a great job!

Cory M.

7/17/2020

Ecoshield saved us from an ant infestation almost 2 years ago, and we'v been using their services ever since. They're reasonably priced and always do a great job with well-trained technicians. Thanks!

Sarah B.

10/07/2020

Be careful before signing a contract with EcoShield. They increased the cost of my service when I switched to bimonthly service for winter which was originally discussed when service was set up. I was not told there would be any increase in the price of the 12 months of service contract I signed. They were unwilling to honor the agreement made at the time contract was signed. Also the effectiveness of the treatments are not as good as previous pest control companies I used.

Schroekate ..

08/09/2019

ARE YOU PEOPLE PAID TO GIVE A 5 STAR REVIEW?
I fell for their spiel and got locked into a two year contract. Since they started coming, we have these random cockroaches in the grass. We have tons black widows, and in fact my 5 year old was bitten by one and was sick for 2 days a few weeks ago. They started coming months ago and yesterday my ten year old found two more black widows. Their barriers around the house aren't very strong and we are getting random bugs inside the house. The way they sell their product-it sounds like a weapon of mass destruction for bugs. SPOILER: It's not. He spoke of crystals that would disperse poison down into the ground, to kill what? We got rats in our attic this winter (our neighbor has a backyard junk hoard) and he promised they would be gone. Yeah, not at all. So vigilant traps, purchased at Walmart, fixed that problem for now (obviously a re-infestation is probable considering the neighbor's yard). These guys are so expensive and tell you it's because it's the equivalent of an atomic bomb for pests. It's not. They also have no customer service. They never say when they are coming or if they've even been here, but they charge my debit card so I'm hoping they are actually spraying. But maybe not-hence the bugs. Please look anywhere else...unless you like a service that costs more than other exterminators, does less, and locks you into a two year marriage from hell.

Sally M.

9/19/2019

Ecopest offers great & consistent quality work. Friendly & knowledgeable technicians (like Kevin). Highly recommended.

Sunny C.

01/05/2018

Worst service company in Arizona. I canceled my 2 accounts with them today. Contacting them is impossible forget service. They did not respond to my e mails and phone messages from last 3 weeks.
Thx

Michelle H.

1/28/2021

Colton did a fine job treating the exterior of our home on 1/20/21. We had no problems and he spoke to us before he started the treatment to see if we were experiencing any specific problems or insect sightings. He was very professional and did a great job!

NC T.

10/13/2019

Daniel West completed our service this month and was very friendly and professional. Thank you!

Fletcher P.

10/07/2020

Jerry is phenomenal. He is knowledgeable, honest, efficient, and enthusiastic. In addition, Jerry took the time to answer my questions, provided me with helpful insights, and educated me on pests seen around my home. He is hands down the best technician that has serviced my home. It would be great if all service technicians (in ALL trades) took the same customer approach. 5 Gold Stars, Jerry! Great job and thank you.

Matty S.

3/22/2021

Update 02 Apr 2021 - Nebraska came out, made sure the repairs were made, and finished those that weren't.

We've used this company for a few years now, and for the most part, things have been OK. A few months back, Nebraska did an inspection, and recommended some services, to the amount of about 3000 dollars. We decided to do it, and scheduled the work. Here's where things went downhill. When the crew showed up to do the work, they had no direction on what they exactly needed to do. They started work about an hour or so later, but when I asked about some of the work that was promised, they didn't know about it. (Luckilly, I had asked Nebraska to let me record the conversation about the quote, and he was willing to do so - so I have proof of what was supposed to be done.) I asked to have Nebraska call me to try to clear all this up. Apparently he stopped by the house sometime during the work to look at things, but never made contact. A few weeks went by, and we didn't hear from him, even though we'd left a few messages. One of the techs, Matt, came by for our usual service; I pointed out one of the areas that wasn't completed as a part of the work we requested, and asked him to reach Nebraska. He said he tried 3 times while he was here to reach him, and had finally escalated this to management to get him to call. Since then - 3 or 4 weeks now - nothing. This morning I tried calling, and of the 3 numbers I found online, none were in service. This is feeling like one of those deals where the work gets done (some of it, anyway), and you never hear from the company again. Due to the price tag of this, and for securing our home from pests and damage, this is super frustrating.

Well, I just looked to the right of my review and see that someone else is having the exact same issues, with the exact same tech. This is not a way to run a business.

Marylin C.

03/01/2019

Three salesmen just banged on my door. I have a ring doorbell which they did not use. The lead guy was quite pushy. I actually had my regular service come this morning. They insisted that they do a better job and that pests could still develop nests because they include more. I stated I wouldn't sign for anything even though the guy kept pushing for monthly service and they just did 4 houses in my neighborhood and they had extra time if I wanted them to service my yard. I said no and why would I pay again. This didn't deter him and he said they'll come back again next month and they are a small growing company blah blah blah. Not impressed with their approach. Seems I'm not alone!

Karen S.

12/05/2019

Today I had my yard done by Shawn Day. I have had problems with rats and he put another feeder out and sprayed. He took his time and was very professional.
I appreciate whenever I call EcoShield they are here to help me out. Thanks

David C.

07/02/2019

I really have no complaints with this company. Have used them for a couple years and have had to call a couple of times with a complaint but they always rectify it. Seem thorough and prompt.

Sarah K.

7/13/2017

Courteous and thorough. They even cleaned out some ants from our pool! Only 4 stars because I wish there was a way they could confirm the service and just follow through without ringing the doorbell. I work from home quite often and can't always go to the door (twice) to talk to them. Not sure of a solution off the top of my head - but something to consider.
Regardless, thank you for the great service.

Gabe P.

06/03/2017

Had been having problems with Spiders for a bit of time outside in the patio and trees but FRED came out and really spent a lot of time cleaning up all the webs and nests he found around the entire perimeter of the house. It was hot and he did not skimp to move on - he stayed and quietly delivered a professional and thorough job! Thanks to FRED & Ecoshield for always taking care of us here in Chandler!

Heno H.

3/21/2017

Ecoshield pest control has been coming out to my home for last few years and have done a excellent job. They send a tech out and gets things done. Once they're ready to leave they send you a update on service preformed.
Great job guys!

Fran B.

10/21/2019

Daniel did an excellent job. He is always very professional and thorough.

Katie C.

12/11/2019

Jeremy came over to conduct an annual inspection today. He braved a rowdy toddler and baby as he checked to make sure everything looked good, was friendly & professional, explained everything clearly, & provided a quote for his recommended service promptly. Thanks for doing a great job Jeremy, and keep up the great work! :)

Alex M.

05/02/2019

Great friendly service!! Thanks for taking care of the crickets and scorpions!! Matt Sparks did an awesome job!!!!

Kravin M.

05/01/2019

Great service from Mathias. Very thorough on explaining the service provided and what time expected. I appreciate that he called to let me know he was running a few minutes late due to traffic, but he was not late at all. Outstanding service and very professional. They were recommended to me and I will recommend this company to others.

Liz M.

6/24/2017

Very personable and professional staff. Provided a way to contact for questions and received a rapid response via text. I like the use of technology for service agreement and
Communicating with me on upcoming appointments and when service was completed.

Kyle B.

5/19/2018

Some young pushy guy came to my door saying they treat the neighbors house. I told him I wasn't interest and he needed to leave. He stood at my front door for about 5 minutes like I was going to come back out. I left for the store 30 minutes later and he was sitting on the street corner smoking. What a joke of a company with guys door knocking. Guess their business isn't good enough on referral base they have to go door to door and lie and say they are doing houses in the neighborhood.

Chris C.

4/23/2019

Deon was very professional, thoughtful, helpful, and I could go on and on. I am usually impressed with your technicians but this experience was exemplary. Thank you

Maddy H.

7/24/2020

My house got sprayed for bugs a few weeks ago by Colton and I haven't see any bugs since he did a great job and he was so nice too!! Definitely recommend EcoShield

Elizabeth B.

03/08/2019

I had great service from EcoShield today! Jerry was my technician and was very thorough and did an exceptional job! Thank you!!!!

Kimberly M.

03/07/2019

Fine company with great technicians and excellent service! Eric was friendly, efficient and informative.

Mark T.

2/21/2019

I eventually had to cancel service with them. They were always professional and helpful, so I'm not going to blast them with a poor review. The problem was...they couldn't control my scorpion problem. Some months, they'd have to return 3-4 times per month. I switched to a competitor, and have had far fewer sightings.

Ecoshield needs to up their game.

Jamey G.

1/25/2019

Friendly, courteous, efficient. Every technician that has come to the house have been A+. No issues and the service it top notch!

Amberly N.

09/06/2018

Armando did a great job! He was very thorough and got rid of all our spider webs. Would highly recommend their service. Much more reasonable than the competitors.

Lindsey U.

4/20/2018

Here's the skinny, the office is a nightmare to deal with. I recommend calling the one 800 number on Google for their main website for the whole company. Otherwise you'll leave a voicemail, they may or may not call you back and leave you a voicemail, and they're constantly switching your appointment because they didn't realize their technician wouldn't actually be in the area. So you don't really know when your house is going to get service.
However, they use pet friendly products which is huge because I have pets. And I have a baby. Most of their technicians are kind and friendly but not all of them do everything the other one dies. For example, Bryan F who came to our house yesterday he didn't rush through his job, he was very thorough, and he did the spiderwebs. I think we've only had spiderwebs done a couple times and we really appreciate that. He explained what he used on our property and where and how they work to kill the bugs that scorpions like to eat. I'm going to actually be requesting Bryan for the rest of our services.

Nicole L.

12/02/2019

Wonderful service. Tech was professional and kind. Appreciated the advice for pet interaction following the service

Becky M.

4/25/2020

Jerry is the best! Whenever Jerry is the away, Phil takes over. They are both wonderful ambassadors for Ecoshield. Hard workers, knowledgeable and very nice guys!

Trish Y.

12/06/2017

Do not use this company! The majority of extermination companies offer services without a contract. This is a scam that locks you into poor service for 12 months.

In order to cut ties with this greedy, underhanded company I am going to have to pay $175. Consider yourself warned. Many competitors to choose from, do yourself a favor and find another company to do business with.

Kate E.

9/26/2018

I've been using Ecoshield for a couple of years now. They make it pretty easy to schedule appointments, since they proactively reach out to plan them. I'm appreciative that I don't have to remember to do it every month.

When I happen to be home when they come to treat, the techs have always been helpful and polite and happy to talk about issues. They take extra special care to get rid of the spiderwebs on my kids' play fort, which I appreciate.

However, even with Ecoshield, we still see scorpions inside our house regularly. Every time I've complained, Ecoshield has been quick to offer a re-treatment, but my schedule is so busy that it's often more trouble than it's worth. I wish they would just kill the scorpions the first time around.

Braeden K.

07/08/2017

Bryan Fitzhugh serviced my home yesterday and he was very professional, polite, and informational. He took quality time explaining each step of his service. Bryan also worked very carefully in a very clean manner as he was servicing inside of my home and outside. I hope that Bryan will be available to service my home for every scheduled service.

Thank you!

Mark H.

03/05/2020

Daniel and Deion performed my initial service today. They were both professional and thorough, spending a good bit of time explaining the process and reminding me to call if there were any pest problems as their service is fully guaranteed.

Jenn A.

1/16/2018

Jerry Welty provided my service today. Jerry was friendly, professional, helpful and thorough. We've been very happy with the bug/scorpion services for the past 4+ months and look forward to seeing the difference this spring.

Dustin H.

06/07/2018

I fired two pest control companies before we found EcoShield and now couldn't be happier. Very thorough service every single time. Notifications and reminders, along with emails to let you know which tech will be coming by - including a picture. Flexible scheduling to fit what works for you as a customer. Highly recommended.

Audria N.

7/28/2017

It's very possible that this is a good company however their sales tactics made me really nervous. They came to our door unannounced and were pushy with getting my information and locking me into a contract for a year. They returned a 2nd time in the same night. They told me that they wouldn't spray without my permission. Two days later they show up at my house although I didn't give permission and they woke my sleeping daughter up which is very frustrating. The tech had a contract in hand ready for my mom to sign.

Deb F.

09/11/2017

Very unhappy. I have more scorpions now than before I even had pest control. I can't even get ahold of them to cancel! Don't go with this company.

Joe M.

02/06/2018

Jesse did a great job today. Got in, got out, was thorough, friendly and professional. Thanks Jesse.

Lisa D.

1/26/2018

About a year ago we switched from Orkin to EcoShield here in Arizona. It was a great move. We were introduced to this company at our home in Chicago and then through conversation I come to find out the company was out here in Arizona so I made the jump at both of my homes. The guys that come out to the house are so thoroughly and are never in a rush! Today, in Arizona, we had Jerry Welty come out. We just moved so it was the initial visit. Like I said before, super thoroughly! Great communication! Not to much the end result of no pest in or outside my home! I highly recommend this company!!

Karl K.

04/04/2017

Have used them for almost a year now and all is good. Prompt, professional and effective. Great customer service and have always responded to all communication quickly.

Justin R.

6/26/2017

Did not stick to there sales and technitions sales promises. I feel ive been lied to to get in a contract now im stuck paying it. The managers response was ill make a note of it. Dosent do much for me...

Kathy L.

10/23/2019

Josh was very pleasant! He answered my questions thoroughly and went above and beyond in his service! Thanks, Josh! Much appreciated. Keep up the great work! KL

Brandin B.

8/21/2015

A few months back a sales guy stopped by my door. I'd been using one of the big name companies for years and I always had crickets or the occasional ant invaders. We would also find about one scorpion per year which I didn't think was too bad considering that I live in Arizona.

This Ecoshield representative was convinced that he could stop my crickets and actually give me a money back guarantee on all of the other bugs. I was hesitant, but I figured I didn't have much to lose. After all it's just a bug guy.

After just a few short months of using Ecoshield I must say I am impressed. They are always punctual, well dressed and well mannered. And best of all I don't have any more bugs! Thanks ECOSHIELD! I will definitely recommend you to others!!!

Jason H.

9/26/2018

Matt Sparks was at my house on 9/26. He did a fantastic job, very knowledgeable of his craft, and very thorough. Great company, always great service

Mira S.

06/05/2019

I've been using EcoShield for the past 10months. I've been very happy with their service. I've never had any issues and everyone is very professional and helpful. I highly recommend them.

Pam F.

10/17/2017

I found a fairly alive scorpion in our master bathroom and I called to get a treatment done. I wish it could have been done that day but they came the next day. Matt came to do the spot treatment. He asked questions and addressed my issues. He seemed very educated in his profession and I appreciate him taking time to address the questions I had. Thanks, Matt S! Overall I feel like the spray they use is very effective. It definitely makes me more at ease with my two small children.

Roman C.

6/24/2017

Fred was amazing, he was professional punctual and got the job done fast. If I could recommend someone to ask for it would be Fred. Thanks again!

Jim O.

03/10/2017

Have been using Ecoshield for about almost year and have had very good results. Some of the technicians are better than others, but have found they are responsive if I have any issues. Shawn was the last one, and did an excellent job at my home. Shawn took his time and did a very thorough job. He was pleasant to deal with and explained the various treatments he provided. I was impressed and will probably request him in the future.

Sharaya M.

4/19/2017

We love EcoShield! They are always so accommodating, the technician's are always kind and they work efficiently. Thank you Phil and the EcoShield staff!

Tamara J.

12/01/2017

Since we changed over to EcoShield we have had great service and no bugs. Keep up the good work! Very polite and excellent service.

Esther S.

01/08/2019

I am a new home owner and the salesman told me there were scorpions in the area. I signed a contract with them and then found out from the neighbors they have never seen a scorpion in this area. They also came to spray and sat in their truck for about six minutes and then drove off--no spraying. I explained to the bank I had been lied to and they cancelled the payment. Now they are sending me another bill.

Melly M.

06/06/2017

Kemar was very professional, in both mannerisms and appearance. He was on time, explained things thoroughly and worked swiftly. Took no more than 20 minutes, start to finish. Thanks Kemar & EcoShield!

Anna F.

11/01/2017

These guys are awesome! They do a great job; since I signed up for their service, I have yet to see a bug in my house, I've seen a few outside my doors, but not alive. And they have only treated the inside of my house once. All the treatments since have been on the outside-seems to be doing the trick. Love their technicians too-all have been very nice.

Timothy M.

9/21/2017

Kevin Kaplan came by today and perform our monthly service and was very responsive to our asks and performed the work as requested. We are 110% impressed with his work and would be very happy to see him again and EcoShield Pest Control keep up the great work.

Gina B.

10/04/2016

Once again this company is out in our neighborhood. We live in a gated community and it clearly states at all entrances 'No Soliciting'. He uses tactics like 'we service your neighbor so and so across the street'. This guy wasn't as rude as the first one but if I see any of these guys in our neighborhood again the police and security company will be notified...AGAIN.

Salina I.

9/29/2016

Did not help with my insect issue... after calling to cancel my account numerous times, they never called me back, and they continued to charge my credit card monthly. Their service is awful. Don't waste your money.

Rosalie S.

3/20/2018

We have been in our new home for 9 months now. We called when we came across expected pests due to a new build. Ecoshield came out and took care of it. We had some spider issues the first couple months. We were reassured there should be no further pests. We have had zero! Ecoshield has done a great job. They also brush away any webs found outside the home. We have flexibility in scheduling every other or month or every three months. Very satisfied!

Linda D.

4/18/2017

EcoShield came out to do a first time service of my home. The technician, Fred Allen, was professional, courteous and very thorough. He didn't rush and took the time to answer any questions I had. I look forward to doing business with this company. Fred did a great job. The previous company I used, the technicians would come and complete service after 15 minutes. Fred took his time and made sure every area, inside and out, was completed.

Belinda B.

06/07/2019

Always get excellent service. Go out of their way to address any concerns. Every technician has been friendly, knowledgeable and professional. Highly recommend not only for the exceptional job of keeping pests at bay, but also for the flexible service time scheduling options and professionalism.

Scott H.

4/15/2017

Andrew came to the house for my second treatment. He was pleasant to speak and answered all my questions. Thorough also. Thanks Andrew !
Scott

Ricco P.

08/02/2018

They use to have 1.5 stars, don't fall for it,Read the reviews, liars, deceitful, if you sign you are entering into a 2/yr agreement.

Barb S.

12/01/2017

I have been very happy with the excellent sevice. It is professional and thorough. Fred got rid of every spiderweb. And treated every inch outside.

Jessica N.

05/09/2017

Just had our first visit. Very curtious, excellent customer service.Fred explained services and findings after visit. Also took extra care around doors and garage where our main issues are. Between Tyler (the gentleman who informed us of services) and Fred (the gentleman that performed the service) it feels like our home is in good hands.

A.J. A.

8/17/2017

Matt is a great tech. Very thorough with his duties and explains everything to a T. I know we always have a great experience with Ecoshield but with Matt, he just makes it better.

Steve P.

08/02/2017

Colton Wiggs was very friendly and he worked efficiently to get the job done. Thank you!

Dawn D.

5/30/2017

We had our regular service on Saturday and had just backed into the driveway after shopping for a party we were having on Sunday when Derrick James and Jaqeice Scott pulled up to start our service. They noticed the amount of items in the back of my car and helped up carry in the 2 big boxes. I wanted the company to know how amazing it was for them to offer their help! It saved us from having to make 5 trips. Then they carried on with their thorough service! Great Job guys!!

Curt B.

4/16/2019

Matt Sparks was our technician today. We are very pleased with his friendly and efficient service! We highly recommend Matt for your pest control needs!

Brickford G.

04/04/2019

EcoShield has always provided good service at our residence. Their first treatment was almost 4 years ago and since that time we have found no scorpions. Prior to that time we had found several. Technician Robert Schmeeckle in particular has provided us with outstanding service.

Ezgi A.

9/20/2018

They are doing really good job. I would recommend to anyone. They are very knowledgeable. Reasonable price, good services and effective scheduling system.

Shelley I.

03/02/2017

We have been customers of Ecoshield for several years. We are never disappointed with the service, professionalism and thoroughness of this company! Today our technician was Todd and once again, he did a stellar job. I watched from the inside of the house as he covered every nook and cranny of our backyard. Very attentive and diligent! Thank you Todd and the rest of the staff at Ecoshield for your top notch service.

Charles K.

2/20/2019

While Technicians at EcoShield always do a good job, Robert did an excellent job. He was not only very knowledgeable and professional, but also very friendly! He spent good time walking through the inside of my properly, checked thoroughly, found the problem, and took care of it promptly. Thank you for your help!

Richie D.

7/26/2017

Cory Wilson came by my house tried to switch us from our current pest control company bulwark, super knowledgeable awesome dude really went out of his way and gave us the best deal we could possibly ask for.

Donna M.

08/01/2015

A salesmen came unsolicited to our door, in a no soliciting community, and proceeded to be pushy and rude. He talked over me as I tried to politely decline. He pointed to my neighbors homes and used their first names insinuating that he was their provider. I would quickly discover that he was rude and pushy with them too. At least four of neighbors had the same report. You picked the wrong street Kyle. I don't use pest control; haven't in over 19 years of home owning. If I was to start, Ecoshield would be the last place I'd go. Your Being green is negated by your being RUDE, condescending and deceitful.

Bryce H.

7/30/2017

DO NOT TRUST THIS COMPANY. A young man solicited my home after spaying a neighbor's house. I told him I wasn't interested in the service but he told me that I could try their service just one time at a discounted rate and if I liked it I could continue. I reluctantly agreed because I had seen a scorpion at my home a week or two ago. I asked him at least three times to make sure 100% that this wasn't a recurring charge that would happen without my permission. He said no it was not. He said they would call to confirm I wanted them to come out again before they did and that there was no obligation to continue whatsoever. I agreed to give them a try. After they sprayed I saw two more scorpions over the next two months and no difference in the bugs that were on my plants. Two months later I received a text message asking me to confirm if I wanted them to return to my home. I replied that I did not want them to come to my house. The next day, they came to my house and supposedly sprayed while I was gone and left a door hanger that they had been there and they charged my credit card $89. I called the office to tell them a mistake had been made. I had to leave a message with a low level employee three times before I finally got an answer, which was that they always have a 12 month contract. In other words, their salesmen was a complete liar and he bait and switched me. It took several more calls before they finally let me out of the contract but they would not refund my money for the unwanted service. I told them if they just made this right and refunded the $89 I would let it go but they would not so I am warning everyone hoping that you do not make the same mistake I did. STAY AWAY FROM THIS COMPANY AND THEIR CROOKED SALES TACTICS!

Diane M.

4/17/2019

Matt was extremely courteous and took the time to explain what he was doing and how we could prevent further problems. We rarely have recurring pest problems. What we do see (very seldom) in the house is dead.

Mike K.

5/14/2018

We switched to EcoShield within the past year or so because my wife was interested in using eco-friendly products for the outside of the house because we have vegetable/herb gardens and fruit trees. They were very cooperative and offered very flexible and variable types of services to fit our needs. On our most recent service, Josh was very professional and courteous. Based on the couple times I observed him working from the window, he was thorough and diligent.

David C.

3/30/2019

We had them scheduled for service every 60 days. The last time the tech simply rang, when there was not answer walked to the back yard and urinated, then left. (We have cameras). They charged us for this,Service.

Sarah W.

12/19/2018

Kevin is such a great technician! He arrived on time and was very friendly, knowledgeable, and professional. Thanks for the great service, we haven't seen any pests since we started using your services. See you in a few months!

Demi B.

05/02/2017

in the last month I've had a few salesmen come to my door to sell me on pest control. in the beginning i was very interested but needed to run it by my husband. After i did, i called the office to get more information the first time i called i talk to a really nice women. I don't remember her name. Then called a few days later and i talked to a woman by the name of diana. After talking to her she was very unpleasant to work with, very rude, almost thought she knew better then i did. Needless to say i will not be working with this company. Because of how rude she was.

J L.

7/30/2017

These guys came out and took care of my scorpion problem i had. They were fast and efficient and came out on time as promised. Highly recommend if you need some work done they will get the job done !

Michelle H.

07/06/2018

We've been with EcoShield Pest Control for many years now. The service has always been very thorough. The technicians are friendly and knowledgeable.

Franca C.

12/22/2017

Very professional, courteous and friendly. They have been treating my home for the past 2 years and I am very satisfied with their products and their service.

Laurie S.

6/21/2018

Love using EcoShield!! I can feel safe having their products used inside and outside our home! We have a couple little dogs so we are worried about harmful insects and having to use dangerous chemicals! You can rest assured that you are doing the right thing and your fur friends will be OK!

Tom F.

11/02/2018

Kevin always does a great job! EcoShield provides excellent service!

Sean J.

02/09/2017

Please read ALL bad reviews. Also BBB site for this Mesa location. Unethical company that loves money more than it's customers! A BAD COMPANY CANNOT HIDE!!!

Vinod Krishna G.

12/16/2016

Please make sure while signing agreement with EcoShield Pest Control. They will come to your door and they will offer you lots of things and make you to sign agreement. Once you sign agreement, you have same day unit midnight to cancel this agreement else if you wanted to cancel next day you need to pay $2XX.

Blake S.

11/10/2017

Do not do business with this company. They immediate try to put you into a contract and make sure to leave out there's $150 cancellation fee even when asked. Speaking to Jack executive manager in Phoenix is pointless but he agreed they should have gone over the contract better but wouldn't waive a cancellation fee. They never took care of the fruit rat in the back yard they were told about. I still found pests living happily around my property. Not a moral company to do business with.

Brandon W.

05/09/2016

Love this company! My garage was the biggest problem! It was full of black widows, and scorpions in the back wall cracks. Arizona is the worst state for bugs! They upgraded me to a Full five level service. I was thrilled for that!

Cindy V.

10/12/2017

They are a Scam. A Sales Rep named Cameron Wilson came to our house and asked if we wanted service. We did sign up but I asked him 3x can I cancel anytime. His answer was yes. We tried to cancel and they are asking us to pay something like $200 to break our contract. We were completely scammed. DO NOT USE THIS COMPANY!!! Find a company that is honest and say what they mean.

Brandon M.

10/10/2017

Scammy! I was told up front multiple times that there was no fee or anything if I end my service with them. I asked several times many different ways . I was told that I could cancel service at any point . I recently came into some financial woes that are preventing us from spending the 80$ per service call and I advised them I would like to cancel. They then proceeded to advise me that I was responsible for an 80 past due plus a 250.00 fee to cancel (they said it wasnt a fee but that it was the discount i was given for the first treatment...ummmmm scam much ) That said, It is sad that this kinda of shady business practice still happens in this day in age. Why can't companies just be honest , why must they try to scam people into getting contracts and why must their sales people continue to lie lie lie !! ?? Guess i'm going back to doing my own pest control using products from amazon, homedepot and the likes for about 1/3 the cost if not more...

Barbara P.

04/10/2018

Tobias and his helper did a fine job with the initial service. They explained what they were doing and why. I supervised their work and thought they provided full coverage and did a great job. I would be happy to have them come back again.

Adam L.

9/17/2016

Shady door-to-door sales guys using aggressive tactics, blatantly and intentionally ignoring posted 'No Soliciting' signs and verbal directions to leave immediately. This is not a one time thing- has happened on numerous occasions and they're clearly being trained this way. These guys still try to pitch their scam even as the door is closing and thereafter. Absolutely obnoxious. Don't listen to or consider doing business with these guys. Get them out of our neighborhoods.

Janet S.

06/02/2017

Super thorough and friendly service! Very quick to schedule an appointment and get us started. Catered to our immediate need for immediate service before we were hosting a large party the next day.

Linda B.

07/11/2016

I'm not a customer. They rang my doorbell and an individual identified himself as as eco shield employee. He informed me he had just treated 3 of my neighbors homes. I told him I have pest control company I use, am happy with and not interested. The employee then told me that he just wanted to make me aware because the bugs would be coming my way. Marketing with fear tactics. Seriously!

Anne P.

11/16/2017

Matt Sparks did our treatment today and went above and beyond what I expected. All the webs were removed and every crack and crevice sprayed. He made sure I had no questions or concerns before he left. He is super polite and friendly. He is one of the great EcoShield technicians.

Lawrence H.

11/13/2017

The service was poor. When I canceled it, they claimed I owed an early termination fee. I reported them to the BBB and they dropped their claim.

Kim C.

11/02/2017

Bryan Fitzhugh was exceptional. His attention to detail made him stand out. He took the time to review in detail, the specifics of the job he performed. He is very professional and pleasant. Before leaving, he asked if there was anything else that he could do for us... another example of his desire to provide top notch customer service!

Food Lover M.

10/27/2017

Liars, told me I was under no contract. Went to cancel my account and they charged me $200. Luckily I used AMEX.

Michelle M.

4/20/2017

This was our first service. Colton did a great job and was very professional. I was impressed with the time he took to spray and spread the granules, etc. Dewebbing the exterior was a nice surprise! Loved the fact that the technicians wear booties in the house. I asked him about the garage and that was done as well. Very happy with the first service.

Kelly C.

10/17/2017

Matt was our EcoShield Pest Control Tech. yesterday 10/16/17). Matt sprayed inside and outside. He was thorough and detailed. Thank you for the service.

Cynthia B.

08/12/2017

Two thumbs way up for EcoShield Pest Control Mosquito services. Technician Joshua Beltran took care of my home this morning and was incredibly professional and polite. Incredibly, happy with all of the EcoShield folks and continue to be a very happy, satisfied and pest free customer!

Tom F.

08/01/2017

Matt did a great job. Very thorough with the application and web cleaning. Very few webs though as the first application seems to have worked quite well! Five stars Matt! I must say I was not overly excited with starting service with EcoShield. Pretty much only a rare critter ever found inside but I was tired of roaches and spiders on the outside. So far so good. Yes the sales approach might be a turnoff for many as the young kids are somewhat overzealous. Actually they have a really tough job. What have you got to lose but a few bucks and some unwanted bugs. I'd give them a shot again.............

Jon N.

7/15/2016

Just had initial treatment completed by Andrew N. yesterday. Very nice and professional. Arrived on time and explained his treatment plan. Thanks! Will update if any issues occur with further treatments

Jaimie V.

07/12/2017

My service was fantastic! Service techs Alec and Andrew provided a very thorough job. I received alot of information and I very much appreciate how the boots on the ground were transparent with empathy! I'm happy to have entered into a contract and feel extremely comfortable with routine maintenance with these guys on the job! Also thank you to the ladies in the office! Two thumbs up!

Lori H.

9/16/2016

They are always on time and always polite. They call ahead to remind and are very thorough. My guy Tim was great today. They never disappoint. I highly recommend them. Haven't had a problem since we started.

Kimberly M.

11/14/2015

So I have always had bad luck with big companies and pest services. We had a scorpion problem really bad over the summer and I started researching people before I made a choice a guy came to the door offering service. I really don't care about the whole song and dance about the sales pitch. I just want to know about the product. The guy talked about the deal they are offering and that it's a money back guarantee or that they will come and Re spray if needed. So I did it. I signed up. We had the initial spray and I feel evryspray since has been as thorough as the first. When I continued to see scorpion activity I called and they came out between services as promised no questions asked. Every person that has come out has been very nice and helpful. I enjoy working with them to this point. I would recommend them to others.

Mike F.

06/08/2015

Always setting expectations ahead of time and always meeting the expectations they set which I appreciate. On the rare occasion I have followed up, Customer service was great. Techs are always friendly, and will offer an indoor service if you need one when they catch you else they just do the job correct and slip out like a ninja. Ronnie was great!

Nancy Jo L.

7/18/2017

Matt was at my house this morning, on time, ready to work! He was friendly, did his job, explained everything and was very professional. Echoshield has been my go to company for more than 2 years

Valerie K.

02/06/2017

Really like the service, they deal with critters in addition to bugs! Robert was here just the other week and was very nice and friendly. Looked into some issues I had and replaced some traps for me. Loving walking around my house barefoot not worrying about scorpions as much.

Steve C.

6/29/2016

We have been using Ecoshield since November of 2014. The service we get from this company is always outstanding. Our tech Andrew Nielsen is always very thorough and polite. Always feel like the service is top notch. Being in a new neighborhood we constantly have other pest companies trying to get us to try their services. Unfortunately for them I don't think anyone can come close to the service we get from Ecoshield.

Elisha A.

06/04/2015

Had this guy come to my door one day selling pest control. I'm normally one that hates solicitors but I just so happened to be on the lookout for a new pest control company so I listened to what he had to tell me. Told him to come back in a few hours after I looked up the company's reviews because I was skeptical and I wasn't about to sign a contract with a company I've never even heard about before. So I did my online research found out they recently changed their name from Greensheild Pest Control and that company had good reviews. I also checked with the BBB and other places and couldn't find anything negative about them so when the sales guy came back with the actual technician I told them to go ahead with it. I asked them about scorpions as well. I'm from the Phoenix area and my whole life was told you can't spray for scorpions you can only spray for their food source so when the sales guy told me yea our stuff kills scorpions, blah blah blah I was like okay whatever. I'm sure it doesn't but whatever just spray my house. Everything was done when it said it would be done, noticed the technician spent a little more time than I was used to on my house but whatever, okay. So imagine my surprise when about a week or so later I was in my backyard and found TWO DEAD SCORPIONS right up against the base of my house on my back porch!!! Dead like they were stretched out, dried out, dead as door knobs!! In my whole life of living in Phoenix, in my years of getting bi-monthly pest control service, in my years of paying out $$ to different pest control companies I have never, never, not ever once seen a poison that would kill scorpions after a spray. I've had pest control companies come and spray and then see the occasional dead cricket or dead roach in the back yard but the scorpions and spiders somehow always still hung around. Not as often but they were there. I was going around with the dead scorpions in the dust pan showing everyone look at what I found in the back yard!!! So they get a 5 star rating from me!!! Anyone that can kill the scorpions around my house gets a 5 star rating from me!!! So thankful I found them!!!! It's been almost 2 months now, still haven't seen any living bugs in the yard. The spiderwebs are gone too. Used to have a new spiderweb every couple weeks hanging around the back porch but nothing since EcoShield came. Thanks guys!

Brad B.

08/04/2015

This Shyster invaded our gated community posted NO TRESPASSING! He hung out for 7 hours casing homes and writing blue x's on driveways of people he talked to. I angered a lot of residents in this community and entered another one earlier in the week. Cave Creek is mighty far from Mesa. He lied on multiple occasions to multiple people. He was seen going in between homes and squatting occasionally and we suspect he was setting up camp with a cooler in the desert. The police have been notified and will be investigating this man. He bad mouthed other services, bragged about signing up other neighbors by referring to their names as well. NO TRESPASSING. NO SOLICITING. You are in violation EcoShield. The blue crosses will be erased with water and we are on the look out to report him to the police. I strongly suspect the 5 star ratings are fake reviews. BUYER BEWARE.

Ashley D.

10/03/2016

We've been using them for well over a year now. I have absolutely no complaints. They are always on time for the appointment time. They give a 2 hour window but they show up at the beginning time so there is no waiting around. Very detailed feedback after the service is completed. Our scorpion sightings have dramatically reduced since we've been using them. Rescheduling appointments is always super easy too. I highly recommend them to anyone.

Andrew N.

08/08/2016

Been with this company 7 months and haven't had a issue since I switched from Orkin. Our favorite tech is Andrew, he is always efficient and polite.

Sarah N.

9/30/2015

Love this company! The technicians are so friendly and professional. Everyone I've talked to in the main office has been equally pleasant and easy to work with. We have had NO problems with bugs since they've come out. Before we found them we had an enormous ant problem. Since we've had them, we've never had a problem. They have also fogged our backyard for mosquitos...which is awesome if your yard gets full of them like mine do!

Jeff S.

9/14/2017

Horrible customer service. Was approached by a salesman at my home offering sale price on new treatment. Explained very clearly to him that I was not interested in a one year contract but if I could pay for each service individually with a check and able to cancel anytime I would proceed. Was told by the sales person that this was no problem in fact as long as I completed at least two treatments, if I was unsatisfied I could cancel and get my money back. After two treatments and having to call their office four times to get an invoice sent to me to actually pay I decided to cancel their service (did not request a refund, just cancel any further service). A Week later I received a call stating that the contract I signed required me to pay for the full price or $190 for the first treatment if canceled before the first year. Explained to the manager Landon that the salesman, Pete Kilbane, had stated very clearly and I had specifically asked that this was not the case and if so I was not interested. The managers response was that he did not care what the salesman had stated that they had my initials on the contract that stated otherwise. Would not compromise and now stuck either paying $190 for nothing or continuing the rest of the years service with a company that I do not trust. Do not to do business with these people cannot trust what any of their salesman say.

Monica H.

06/11/2016

Like many other reviewers, I had a solicitor come to my door on a Tuesday, and point at neighbor's houses saying they had used Ecoshield. I said I hadn't seen any pests. He also said my across the street neighbor was having his house fumigated and that if I didn't get their service, pests would be in my house. I agreed to having them come on a Thursday, but they decided to change the schedule to come on a Friday. The guy did the outside first (wouldn't that drive anything IN?) and then the inside. He was done in less than 1/2 hour for an 1100 sq. foot home and backyard. That night, I was awakened by a mosquito (hadn't had any before and it was still alive). The next day, I reached for a bowl in a cabinet and there was a SCORPION, still alive, in it! I left feedback on their follow up email, but interestingly, they don't leave any sort of phone number to contact them.If pests are being driven into the house after a service, what's the point? I have had various companies service my other homes (out of state) and never had this type of an issue (treatment turned a non-issue into a problem).

Tom M.

10/29/2015

I never write these but thought people should know, I have used this service for about 7 months and had a time today for between 1130 and 130, was out doing some stuff and was headed for home when I came around the corner the pest guy was just arriving so I passed my house and went to mail box, then decided to read mail and let the guy finish. He got out of truck went to the door, when no one answered went back to his truck and sat for 5 min then drove off, was surprised since they were only doing outside, Anyway about an hour later got email saying services was completed and a list of what was performed and my 69 dollar bill, Called in and told them what had happened and all they said was they new he didn't do any service and was going to reschedule, Which was a total lie since bill came from them and that's all they needed to say on email then bill when they did it. Makes me wonder how many times its been done to me the other times I wasn't home. Would not use them unless you sat and watch them do the service