Best in

The problem: AC stopped blowing cold air in the middle of the Austin summer. System is about 25 years old.

The GOOD: They came out quickly, Domingo was nice, it was a free service call.

The BAD: Domingo said the only fix was to replace the whole system to the tune of $5,000+. Bad leak inside the coil that couldn't be replaced b/c of it's age or something. Luckily, I went to the trouble of getting a second opinion (Del's). They came right out, and low and behold the only problem was a failed capacitor (apparently a very common problem in the middle of the summer), switched it out and $175 later we're back in business. The second guy said they didn't see anything having to do with a leak.

I don't really know what to make of the misdiagnosis.  It's either really sloppy or really dishonest to give me such a wrong diagnosis, especially considering the difference in price tag. As mentioned, the system is pretty ancient and I won't be surprised when the thing does finally really kick the bucket and I have to sink some cash in, but apparently the old dog may have a few years in her yet.

Mike has been my plumber for years except for a period when I lost his phone number and tried the number posted on Yelp.  His business is NOT closed.  It was just my good luck that I ran into him one day and got his number again.  As great a plumber as he is, he simply does not advertise beyond having a business card.  His phone number is 512-626-8036.  Do yourself a favor and hang onto that number.

I hired Tony and his team because, from the beginning, he was thorough and wanted to make sure things not only got done, but got done RIGHT. His quote was competitive with others that I received, but he pointed out things that other contractors didn't, and made sure they all got addressed. We had his team build out a new office space in our laundry room, re-do the backsplash and lighting in the kitchen, and restore the stone/replace fixtures in the bathroom. I'm happy with the work overall, his team was a pleasure to work with, and I'd definitely hire them again!

We were having some hot water issues.  Called Plumb Masters, got the apt scheduled.  Gage called 25 min before arriving, they were on time, actually early.  Both Gage and Steven were very friendly, knowledgeable and got right to work.  They solved the problem and even helped me with one small handle issue on our tub.

I would highly recommend Plumb Masters for any of your plumbing needs.  Top notch customer service from the scheduling of appt.  to finished job.

Thanks

It's hard to find a plumber in Austin at short notice! Lanier was the first business that was available to come out and fix a broken tap this morning at short notice. It was kind of an urgent fix as we had to turn off the hot water to the whole house because we could not stop water spewing out of the broken tap.

Phil and his apprentice were great. They fixed the problem quickly, and without extorting us. Labor and parts were fairly priced and there were no surprise costs at the end. Thank you!

So I'm happy to add this to the chorus of happy reviews. We'll definitely call Lanier next time we need a plumber.

This is by far the most amazing service company I have ever encountered. We installed a new manufactured home and they came out to hook up the water and sewer. They not only came in a timely fashion but provided beyond stellar customer service. Unfortunately the manufacturer of the  home did not install things properly and we had 2 leaks in a single day. C and K guys came out and fixed everything within 1.5 hours of calling... not once but twice!  Their guys were not only professional and knowledgeable but just overall really great people. I would more than recommend them for any plumbing needs!

They fixed our toilet for a very reasonable cost. Other places were charging 20% to doubling the price. Our neighborhood recommended them and we're passing the rec forward

Jimmy showed up right on time and answered all questions I had.  Quality workmanship on our plumbing needs.

German gets the work done nicely! I'm glad to recommend Mill Hill construction to everyone on the home improvement projects / construction projects.

Quick response, excellent price, fast service, and friendly  - Highly recommend. I will be calling them again for more projects.

Kevin answered our call early in the morning from a leak we noticed the day before. He had jibs early in the day but made an appointment for mid afternoon. He showed up earlier than expected and found the leak within a few minutes. He had recommended a Plummer but they were booked. He agreed to fix it himself. Which he did. The job was complete within a few hours. If you're looking for someone to find your leak Kevin is your guy. Very pleased with his response and service.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

I spoke with three plumbers and chose Butch at Marshall Plumbing for his knowledge over the other two highly recommended plumbers.  He was the lowest bid on a job involving 13 individually owned condos.  He was on time, very professional and all of the owners were very satisfied with his work on an older property.  He did such a good job he was asked back the next week to install four additional toilets.  He charged us a lower rate than expected and actually provided some parts and much knowledge at no extra charge.  I will use him again on larger commercial or small residential jobs.

Ross Plumbing is 1000% committed and determined to fix your problem. They are very responsive and always show up on time. They are high-quality plumbers who are amazing people.
Ross Plumbing was recommended to me by the folks at Glass Well and I'm glad they did. Cody and Clint have taken care of several fairly routine plumbing issues for me and have been prompt, courteous, and reasonable.
More recently I've had a water heater problem. They replaced it but there were still issues. Over a couple of weeks they came out several times (no charge) and tired different solutions. When I mentioned I had a high flow rate on my water softener but no one could find a leak, even the plumbers with fancy technology, Clint ruled out other issues and finally discovered that yes, there was a slab leak from the water heater. We had all been stumped for months, but using reason and the process of elimination, plus his plumbing knowledge, Clint nailed it. Although it will be costly to fix this, at least now I know what the problem is and we can work around it till it's fixed. And if this ends up being a job beyond the scope of what Cody Ross Plumbing does, I will use Leroy Ross (Cody's father), who does construction plumbing.
In summary, they're the best around on all fronts. I cannot rate them high enough for what they've done.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Seriously! I have found my plumber for the rest of the time I live in Elgin (although I hope to never need him again). So it turns out I did not have a slab leak, instead the builder put the water line UNDER the driveway! It is about 1 1/2 feet in. My roommate dug and dug until he found the leak and cleaned the area all around it. I called Mike and let him know what was going on. He went staright out to my house, fixed the leak and called me to tell me it was $100 even and he would just leave me a bill. He also said if I leave him the paperwork from the city to try to recoup some of my super high bill, he would sign it and leave it on the front door.
After speaking to so many plumbers in the past few weeks it is refreshing to know I have a good, honest plumber I can count on from now on!

I cannot express how grateful I am to Jaime Smith and his assistant Javier for the incredible job they did at my mom's home when she had a plumbing emergency a few days ago.  AAA Auger responded immediately.  Jaime took his time to assess the situation thoroughly and explain in precise detail not only the problem but also its root cause.  He is a gifted and very intelligent Master Plumber with a solutions driven mindset and we could not have asked for anyone more knowledgeable, respectful, and customer service oriented to assist during this very challenging time.  Since my mother and I do not live in the same city, Jaime got on the phone with me and texted me pictures of the broken pipe from her home so I could understand the situation more clearly and he was very patient and calm in explaining to us the options and giving his expert opinion on how to proceed.  An extensive re-routing of the pipe was the recommended solution but because my mother was not comfortable with such an invasive and expensive process, Jaime came up with a fantastic alternative that was localized, non-invasive, and thousands of dollars less expensive.  He worked diligently to ensure it would be a successful outcome.  Javier who worked alongside him was very helpful and did a great job.  They worked very well as a team and did a very thorough job of cleaning up afterwards.  Jaime is truly an asset to the company and I must add that I don't think going forward my mom is going to want anyone but him to do plumbing work at her house!    We'd also like to thank Jayson and Rudy who came out the day before to work on a separate pipe leak and who did a very good job taking care of the issue professionally and compassionately.  Truly amazing service all around.

Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.